Adele Apartment Hotel East Melbourne

Bathroom was dirty. Only two towels for 4 people. Bathroom tap did not have a handle. Toilet flush button broken. Kitchen tap loose.

I did not get the room type that I booked and paid for. I was down gaded to a cheaper room with no explanation.

10 for location, condition average but cleanliness very poor, no staff contact office unmanned. We expected serviced apartments no service offered. No vacuum cleaner or broom had to buy our own floors and carpet needed cleaning

The room was quite rundown. There was no tap handle on the bathroom sink, and the washing machine was leaking, which left the bathroom floor constantly wet. The signage for the property was also poor and made it difficult to find the entry. Once inside, there were no instructions provided about how to access or use the other amenities. Plus the room only had two towels when it was an apartment that slept for people. The staff were very helpful when I called however I had to call a few times.

Spotless room, modern and bright. Good shower, smart TV, nice balcony views, fantastic location. Good shower. Everything you could need for a short stay. Staff were very helpfull and available when we had questions. Will absolutely book again for our next Melbourne getaway.