Spa Hotel Colossae Thermal

Ammenities and the room were nice

Very friendly and accomodating staff

The hotel is huge and offers excellent food at its breakfast and dinner buffets. However, the staff (especially reception) are not especially friendly and the thermal facilities are fairly small for the size of the hotel (one of the thermal pools is not even filled). The biggets disappointment is that the eco-awareness in the hotel is zero. We brought refillable metal water bottles with us, but we were told we could not refill them at breakfast as we must buy plastic bottles every time we wanted to get water. This is shocking, and for a hotel in this day and age to only be using plastic water bottles is disappointing and enough to put us off returning. Even on the tables in the dining room, water is served in disposable plastic cartons - not jugs with glasses to drink from - and so the management really need to take a close look at the apalling eco-credentials of this hotel.

The Colossae was a very comfortable and relaxing place to stay. It is very close to Hierapolis/Pamukkale, which is a must see. The hot springs on the property are excellent, very natural, and how they've been set up for use is well done. However, they are very hot! We were lucky to visit during winter time, which meant temps in the 50s and 60s which made the outdoor hot springs more tolerable to enjoy. In the summertime, I don't think these could be enjoyed at all. The hotel also had other things to do, such as a game center, and a large property to walk around. It's a pet friendly hotel, so this worked out well for us to be able to travel with our dog. The indoor pool and saunas were also nice. We also tried a massage at the spa and it was excellent. Staff was also very good, helpful and friendly.

They need to really improve their dining options