Name: Quality Inn Huntington University Area
Address: 3090 16th Street Road, Huntington, West Virginia, United States of America, Huntington, West Virginia, US
Price range: $80–$201 per night
Rating: 7.27

What guests think

Across many reviews, Quality Inn Huntington University Area earns praise for friendly, helpful staff, comfortable beds, and a convenient hilltop location near the interstate and Marshall University, while frequent complaints cite dated interiors, stained carpets, and inconsistent upkeep.

Facilities such as the indoor pool and hot tub are often reported cold, with broken jets or closures, and guests note ice and vending machines or gym equipment out of order. Breakfast is generally limited, with few hot options, and many rooms lack a microwave or fridge. Overall, it suits travelers prioritizing value and location over updated rooms and robust amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub draw frequent complaints about cold water, nonworking jets, or closures; several reviews also note broken ice or vending machines and a nonfunctional treadmill. A few guests did enjoy the pool/hot tub areas.

Related guest reviews

8

Candice

Aug 9, 2023

·

Stayed 1 night

It was nice but the hot tub was out of order along with the drink machine on our floor and our fridge in our room. We had tried to put snacks in it and we had turned it on thinking it would work and our food ended up going bad

6

Michael

Sep 25, 2023

·

Stayed 2 nights

Hot tub was cold, pool was even colder

8

Michelle

Aug 9, 2024

·

Stayed 2 nights

Bed was comfortable, nice linens, clean but carpet very stained, no microwave in room, chairs in room in horrible, condition and torn, key would not open the door everytime I would leave the room to even go to the ice machine. Nice pool, hot tub, and outside cookout area

8

Elizabeth

Apr 5, 2025

·

Stayed 1 night

Good stay. Just sad that hot tub jets were not working.

2

Bridget

Jun 17, 2024

·

Stayed 2 nights

Wrong room was given to me the room that I initially had the moment of the front desk, checked it, and it was dirty. Had to get another room. The treadmill didn’t work in the gym. The property itself is filthy. There was a hole in the ceiling was actually disgusting. The woman who checked us in was very nice and patient and genuinely cared about helping our situation

6

Christy

Sep 22, 2023

·

Stayed 1 night

Advertised hot tub had broken heating element so it was not hot. Window was cracked in unit, fan barely blew any air and the floors felt really not clean (carpeted), and barely any "breakfast" options. Beds were comfy and our pups loved the field out back and it worked for the one night we stayed. Staff friendly.

2

Kimberly

Sep 12, 2023

·

Stayed 2 nights

Patrick was the only nice employee.Pool and hot tub was closed but said open on website. Found fleas in our first room , got moved to another room with a broken TV. Asked for a working tv and they tried to put me back in the flea room.

8

Brigitte

Nov 13, 2023

·

Stayed 3 nights

Staff is great. Pool was cold (I thought it was heated). I don't like carpet. Beds were comfortable.

6

Kimberly

Sep 25, 2023

·

Stayed 1 night

When I went inside to check in, the clerk was too busy talking to her daughter and a woman who appeared to be a call girl to even acknowledge me. It was a full four minutes before she finally looked up and asked how she could help me. After we got up to the room, I went out to look for an ice machine - there wasn't one on the 3rd floor, so I went back to the lobby. I was told there was an ice machine on the 2nd floor so I went there to get ice. That machine was broken so I had to go back to the lobby to get ice. I mentioned to the desk clerk that the ice machine on the 2nd floor was broken and she said that she knew that and it'd been broken for a couple of weeks and that she couldn't fix it. The room was decent enough, the bathroom was clean and the beds were soft. But if you're looking for somewhere to stay more than one night, I'd suggest you stay elsewhere.

4

john

May 1, 2023

·

Stayed 1 night

tv broken no refridgerator no microwave ice machine broken pop machine broken

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Cleanliness

Feedback is mixed: many cite heavily stained carpets, smoke odors, and dirty or poorly maintained rooms, with occasional reports of bugs; others found rooms acceptably clean.

Related guest reviews

6

Sebastian

Jun 14, 2024

·

Stayed 1 night

Our room had many stains on the carpet and looked like it wasn’t even vacuumed. In the bathroom the sink and toilet areas had hair. Asked there would be eggs, bacon, etc., for the breakfast, but just waffles and cereal, oatmeal, etc.

2

Virgil

Sep 22, 2025

·

Stayed 2 nights

Bugs first thing on check-in. Pretty sure roaches, but didn’t get a good look. They scurried with the lights. Everything is old, run-down, out-dated. Carpet in room is stained and soiled, not just a little, needs to be replaced. Wallpaper is bubbled and peeling. No vent in bathroom. Beds are very wobbly and not secure. Screw-pops, failing joint tape, lukewarm shower, etc, etc, etc. Charged a premium price because of a local concert going on ($650 for two nights), but easily the worst hotel room I’ve ever stayed in. Do not go here.

2

Samantha

Dec 3, 2023

·

Stayed 1 night

Property is outdated the pictures from Expedia in no way describe what it’s like there. I can forgive the outdated feel of the place however I can’t forgive how dirty it was. The room wasn’t clean, the bed looked like a crime scene, and there was a sex dice game still in our room. Let’s not forget the graffiti in the shower, broken ice machine on the 3rd and 2nd floors, or the fact that breakfast is nothing more than cereal and waffles. Will be staying somewhere nicer next time where I don’t feel like I’m sleeping on a science experiment mattress.

2

Richard

Jun 17, 2024

·

Stayed 1 night

The room was filthy. I had a flea on my leg within the first five minutes in the room. The carpet was disgusting and badly stained. The toilet kept running all night. We also had to wait over an hour for the receptionist to attempt to clean the room. Which was not her job! She did her best and I appreciated everything she did to try and help.

2

Yvonne

Aug 31, 2025

·

Stayed 1 night

Horrible stained disgusting carpet. Giant stain!! Bedding blanket had holes in it!! Tv is was soooo old and small with a horrible picture! DO NOT stay here!

4

Sherri

Jun 22, 2025

·

Stayed 1 night

Carpet in room was filthy , toilet was clogged ( not by us ). Door keys would not work , staff very helpful but had to use master key to get us in. Pool and hot tub filthy . Stayed here a year ago and had no issues like this at all.

2

Jeannie

May 10, 2023

·

Stayed 1 night

This is hands down the worst place I have ever stayed. Rooms were not cleaned. Dirty socks and underwear still in the floor. Feces in the toilet hair in the shower and all on the floor. Sketchy stuff under the bed when we checked absolutely nasty. Manger didn’t help or care. We left early with no shower or anything. The smell was absolutely terrible. I am amazed that this place is still allowed to rent rooms to people. I wish I would have known before we got there.

6

Kelli

Oct 2, 2023

·

Stayed 2 nights

I don’t really know what I was expecting, but this wasn’t it. The hotel originally seemed clean enough, but was INCREDIBLY dated. My room physically felt very stale & the “dated” quality lent itself to a certain unclean feeling. There were many things I noticed throughout my stay that made me question the cleanliness of the rooms and hotel. The walls of my room (especially high-traffic areas as the door, near the coffee pot, near the light switches and sink in the bathroom, etc.) that looked visibly dirty with splatters & likely easily cleaned, if attempts were made. Bed linens and towels seemed clean, but lack of attention to detail elsewhere made me nervous to take my shoes off on the carpet of the room. Both days of my stay, I witnessed used plungers in the hallways by rooms and near the elevator of my floor. They were in bags, but laid out for the majority of the day. There appeared to be only one worker who was doing EVERYTHING - folding linens, checking in, attending to/cleaning the pool. He was amazing, but I felt bad for him, as I could see he was overwhelmed and rushing around. Many issues with our key cards, resulting in 4 trips to the desk. I have stayed in many hotels in the Huntington area, and this was my only real option for this particular trip due to lack of availability elsewhere. I personally wouldn’t stay here again unless I had NO other option, and even then, would consider staying in Barboursville, Southport, or Ashland before I came back.

6

Amy

Sep 1, 2025

·

Stayed 1 night

The staff at the Quality Inn in Huntington, WV were very nice and very helpful. This review is not a reflection on them. The low rating I'm giving this hotel has to do with how dirty our room (rm 315) was. When we opened the door upon arrival, there was an overwhelming smell that greeted us. The carpet was so stained and dirty that neither my mom, daughter, or I felt comfortable taking our shoes off. On one of the walls there were brown splash marks from possibly coffee or another brown substance. The room felt dirty and grimy. The sheets were clean and the bed was comfortable. We did speak with another guest and they said that the rug in their room was not stained, so likely some of the rooms are fine, but I would request not to stay in room 315 if you plan to stay here.

4

Kayla

Jun 22, 2025

·

Stayed 1 night

The carpet in our room was incredible stained as well as one of our beds. The pillows and sheets were dirty and we had to strip that bed and use a blanket to sleep on/with. When checking out, no one was at the front desk so it said to call with the phone on the wall, but that phone wasn’t working. We left our key in the counter with hopes it meant we checked out before 10.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious with comfortable beds, but decor and fixtures are dated, TVs can be old, and many rooms lack a microwave or fridge. Some guests reported noise from nearby areas and minor maintenance issues.

Related guest reviews

6

Peggy

Sep 14, 2025

·

Stayed 5 nights

Old property so needs some renovations. Some rooms smell like smoke.

8

Philip

Nov 17, 2024

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Stayed 1 night

An outdated, barely watchable tv in the room. Horrible.

8

Janis

Jun 16, 2025

·

Stayed 1 night

Very friendly and helpful desk attendant. Room is spacious and clean, but a renovation would be nice. Really fine for the price.

8

yvonne

Jun 5, 2023

·

Stayed 1 night

Did not like the sink in the same room as the commode and shower. When traveling with family, it is nice to have the sink, mirror, and counterspace available to others even when someone is showering. Loved that we could open the window for fresh air and hear frogs croaking behind the motel. Missed having a microwave in the room, but the little coffee maker was clean and in good working order. Thank you.

4

Alice

May 30, 2023

·

Stayed 2 nights

the room did not have a microwave or fridge which I did not see listed anywhere when booking.and since I have medications that need to be kept cold I would have booked some where else

4

Shraddha

Nov 28, 2024

·

Stayed 1 night

Only 2 lamps out of 5 was working.Too noisy by people walking on upper floor. No vent fan in bathroom.

10

Monica

Nov 2, 2025

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Stayed 1 night

Check in was quick and easy. Room was large (I had a king-size bedroom). The bed was very comfortable. I was at the end of the hall by the stairs and it waa very quiet. Breakfast was good. I wish there had been some sort of fruit choice. It was a pleasant, comfortable, relaxing stay. Just what I needed!!

6

james

Nov 2, 2024

·

Stayed 1 night

The listing said 2 queen beds, definitely not queens

6

Betty

Jun 6, 2025

·

Stayed 1 night

not offered a WIFI passcode, check in staff was not rude, but did not care I was checking in, marginal quality room, clean sheets, but mattress needed changing out, art?? nope, breakfast was there but that is all I will say for it, and not even a TV guide (OK, picky).

6

Kathryn

Sep 21, 2025

·

Stayed 1 night

The hotel had a great location with a wonderful view. The room was large and the bedding was clean. The tub faucet leaked all the time, so much that the drain was decaying. The toilet also ran constantly. The carpet in our room was very dirty. The hotel is in need of updates and some TLC. The breakfast was average but once food and drink supply got low it was not restocked. The staff was friendly and helpful.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful, with several going above and beyond. A few guests reported slow, inattentive, or unprofessional front-desk experiences.

Related guest reviews

10

Edwin

Jun 6, 2024

·

Stayed 1 night

Great hotel! The staff were helpful and the room in is clean and tidy. Plenty of parking. I’d definitely come back to this hotel!

10

Samantha

Nov 5, 2023

·

Stayed 1 night

The check in and out was extremely smooth, the staff was so kind. I was in town due to say our goodbyes to a family member and the staff was so incredibly kind and considerate of that. Especially after the experience we had at the best western that was 8 minutes away, they were an absolutely a dream come true at a fraction of the price. When we return to WV, they will absolutely be our first choice every single time. I highly recommend not sleeping on this place. (No oun ontended)

2

Lisa

Sep 15, 2023

·

Stayed 1 night

After traveling for several hours, we were greeted by Zak, who was busy playing video games, informed me that my reservation was given to another customer. Asked Zac if he could please get us in a room, as he can figure out his error on his time. He refused to put us into a room, until the next person came into work. Training, or retraining shld b a must.

10

Pam

Jul 25, 2025

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Stayed 1 night

Very nice and helpful staff.

10

Hillary

Oct 7, 2024

·

Stayed 3 nights

The staff was excellent!

10

william

Apr 23, 2024

·

Stayed 2 nights

The staff from check-in to checkout were outstanding in aspects. We will be back next year if we do this again.

8

DAVID

Sep 15, 2024

·

Stayed 1 night

The hard work from the staff makes this hotel the best in Huntington, especially for the rates. I used to stay at the Hiltons in the area. However, the staff at the more expensive locations work less to accommodate guest. The staff at Quality Inn achieves successfully through hard word work and kindness.

6

Kimberly

Sep 25, 2023

·

Stayed 1 night

When I went inside to check in, the clerk was too busy talking to her daughter and a woman who appeared to be a call girl to even acknowledge me. It was a full four minutes before she finally looked up and asked how she could help me. After we got up to the room, I went out to look for an ice machine - there wasn't one on the 3rd floor, so I went back to the lobby. I was told there was an ice machine on the 2nd floor so I went there to get ice. That machine was broken so I had to go back to the lobby to get ice. I mentioned to the desk clerk that the ice machine on the 2nd floor was broken and she said that she knew that and it'd been broken for a couple of weeks and that she couldn't fix it. The room was decent enough, the bathroom was clean and the beds were soft. But if you're looking for somewhere to stay more than one night, I'd suggest you stay elsewhere.

6

Ronald

Mar 15, 2024

·

Stayed 1 night

Not a great stay. The first room assigned to us was not correct and the door wouldn't open. The second room had a chunk of white stuff and several long hairs on the bed. We finally were given an ok room on the third try. The saving gave for the stay was the service. The young man working the front desk was kind and helpful. While his efforts won't convince me to stay here again, they were much appreciated.

6

Kathleen

Jun 27, 2024

·

Stayed 1 night

The young lady who checked us in was amazing, sweet and helpful. She was goimg above and beyond for everyone we saw her check in. .

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AI-generated summary based on recent guest reviews

Location

Convenient to the interstate and Marshall University, with easy access to town and some pleasant hillside views.

Related guest reviews

10

Rich

Jan 14, 2024

·

The location was perfect and convenient for all we wanted to do.

10

Shawna

May 2, 2024

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Stayed 1 night

Was easy parking, and convenient for where I needed to go.

8

ADAM

Feb 2, 2023

·

Stayed 1 night

Pretty view of Huntington

6

Kelbi

Feb 3, 2025

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Stayed 2 nights

The property had a good location. We were in town for a wrestling tournament so every hotel was pricey. The hotel is very dated, there was a large stain on the carpet in our room, our wash rags were dirty and the towel rack in the bathroom was rusted. Also the bathroom door was very chipped up. Over all we paid a lot for this hotel per night,we probably wouldn’t stay again.

10

Jarad G

Apr 11, 2023

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Stayed 1 night

It has a great veiw and was good for late check-in.

8

Luella

May 10, 2025

·

Stayed 1 night

Easy access

10

Rex

Nov 9, 2024

·

Stayed 3 nights

Easy access to interstate and downtown area.

10

Pranav

May 3, 2023

·

Stayed 1 night

The location is beautiful. In the hills, very convenient though.

6

Kathryn

Sep 21, 2025

·

Stayed 1 night

The hotel had a great location with a wonderful view. The room was large and the bedding was clean. The tub faucet leaked all the time, so much that the drain was decaying. The toilet also ran constantly. The carpet in our room was very dirty. The hotel is in need of updates and some TLC. The breakfast was average but once food and drink supply got low it was not restocked. The staff was friendly and helpful.

10

Kristen

Sep 1, 2025

·

Stayed 2 nights

We had a great stay ! Stay was very friendly . Breakfast was decent for a free meal . The carpet could use some updating in the room I had but other than that no complaints. It was close to Marshall University which was the main goal .

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AI-generated summary based on recent guest reviews

Dining

Free breakfast is basic with limited hot choices—often waffles and biscuits and gravy. Several guests were dissatisfied, though some found it adequate.

Related guest reviews

6

Sebastian

Jun 14, 2024

·

Stayed 1 night

Our room had many stains on the carpet and looked like it wasn’t even vacuumed. In the bathroom the sink and toilet areas had hair. Asked there would be eggs, bacon, etc., for the breakfast, but just waffles and cereal, oatmeal, etc.

10

Dianna

Jul 13, 2025

·

Stayed 2 nights

Nice staff. Amazing breakfast! No issues what do ever. Thank you for a great place to stay. Will highly recommend!

6

Katrina

Apr 19, 2025

·

Stayed 1 night

We were disappointed in the breakfast choices. It appeared that not many people stayed the night, so I can see why a bigger breakfast was not served. It just seemed a little lacking.

6

angela

Sep 22, 2025

·

Stayed 2 nights

The free breakfast was horrible.

6

Kurt

Oct 2, 2025

·

Stayed 1 night

The check-in staff were kind and helpful. The room was clean, comfortable, and quiet. However, one of the factors I look for in hotels is that they offer a free breakfast. For this hotel, the only hot food offered besides the waffle maker was biscuits and gravy. Sadly, they had no hot food to offer a carb-conscious eater, not even eggs, so we had to look for breakfast elsewhere.

10

Penny

Sep 18, 2023

·

Stayed 2 nights

Extremely friendly staff. Clean room, great breakfast options. Fair rates.

8

Mark

Nov 27, 2023

·

Stayed 1 night

It was a quick, easy, and pleasant stay. The hotel was clean and quiet, the staff was friendly, and the breakfast was nice.

6

Betty

Jun 6, 2025

·

Stayed 1 night

not offered a WIFI passcode, check in staff was not rude, but did not care I was checking in, marginal quality room, clean sheets, but mattress needed changing out, art?? nope, breakfast was there but that is all I will say for it, and not even a TV guide (OK, picky).

8

MIKE

Aug 7, 2023

·

Stayed 1 night

Quiet comfortable night, but the breakfast was very lacking.

10

Kristen

Sep 1, 2025

·

Stayed 2 nights

We had a great stay ! Stay was very friendly . Breakfast was decent for a free meal . The carpet could use some updating in the room I had but other than that no complaints. It was close to Marshall University which was the main goal .

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AI-generated summary based on recent guest reviews

Month	Average price
January	$93
February	$76
March	$104
April	$90
May	$105
June	$101
July	$98
August	$86
September	$114
October	$109
November	$95
December	$87

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $108	18 $95	19 $95
20 $80	21 $84	22 $90	23 $90	24 $90	25 $201	26 $201
27 $80	28 $90	29 $91	30 $91

Su	Mo	Tu	We	Th	Fr	Sa
				1 $98	2 $98	3 $98
4 $87	5 $98	6 $97	7 $98	8 $98	9 $141	10 $142
11 $87	12 $98	13 $98	14 $98	15 $98	16 $102	17 $112
18 $101	19 $107	20 $107	21 $108	22 $108	23 $107	24 $112
25 $96	26 $107	27 $101	28 $108	29 $107	30 $108	31 $107

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Accessible (Upgrade)

Standard Room, 1 King Bed

Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible (Hearing)

Standard Room, 2 Queen Beds

Room, 2 Queen Beds (Efficiency)

Standard Room, 2 Queen Beds, Accessible (Hearing)

Guest reviews

Good

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn Huntington University Area

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