Red Roof Inn Crossville

Guy at front desk couldn’t find my reservation. Wanted me to just pay again. After 30 minutes with hotels.com he finally found it. Not apologetic or polite. Won’t be back.

These people are rude unfriendly and could care less about you or your business. Staff except cleaning girls act like they hate the country and even running a hotel.Managment belittle employees seenitt myself.Change happens alot because im sure low pay and have to deal toxic environment with unhealthy attitudes. Rooms run down had stsined blackbwash cloth and no coffee in the rooms and good luck getting any before 11am.Mostly rent immigrants parking lit full of their vehicles. Stayed here for weeks at a time act like never seen you before think can boss you around and guve terrible servuce

It was terrible. The TV had a hole in it. There were roaches. Everywhere sheets were dirty. Walls were messed up. Poles were in the wall. Showerhead was broken in the bathtub in a whole water.

The room was clean but the hand soap (basically empty) was labeled lotion and the lotion was labeled hand soap. In the morning, it was discovered the body wash was empty and there was no shower curtain. The one lamp in the room was on the desk. Prefer them on nightstands. Breakfast was starch heavy and basically gone with 20 minutes left. Otherwise, easy check-in and nice accommodations.

Found a German cockroach in the bathroom when we first got there. It was the only one we saw, but still gross. Beds are not comfy and squeak when you move on them. Pillows are old and hard as well. Poor sleep quality per my smartwatch. It was the cheapest in the area, but you get what you pay for.