Sonesta Simply Suites Dallas Richardson

Yes

I had the displeasure of interacting with Zaria for both check ins. She was very unprofessional and rude. I wrote off the first interaction as her maybe having a bad day but her attitude was even worse the second time she assisted us with checking in. She set the tone for our stay both times and we won't be back. Customer service is NOT for her by any stretch... she needs to find something else to do for a living.

I had the displeasure of interacting with Zaria for both check ins. She was very unprofessional and rude. I wrote off the first interaction as her maybe having a bad day but her attitude was even worse the second time she assisted us with checking in.

The clean room was very suitable and quiet.

The expressway is across the street and unfortunately the people who pander on the street end up sleeping in the hotel hallway. I was coming down the stairs and a man was passed out in the stairwell. The back door doesn’t close properly so anyone can walk through the door. My last couple of nights I didn't feel safe as a woman traveling alone. Other than that everything else was okay.