Mitsui Garden Hotel Sapporo West

Guests like the public bath and the second-floor lounge with complimentary drinks and snacks. Common drawbacks are small or crowded baths, only one washer and dryer per gender, occasional elevator waits, and limited or first-come parking.

Many describe the property and rooms as clean. However, recurring complaints note bathroom odors or hair, stained towels, and at times a not very clean public bath.

Rooms are often modern, comfortable and spacious by local standards, with good beds. Some basic or triple setups feel tight, lighting can be dim, and a few rooms lack windows or a proper work desk.

Service is frequently praised as friendly, attentive and helpful, with staff assisting reservations, baggage, and special occasions. A few guests report inconsistent professionalism, unfriendly check-in experiences, or language limitations.

Consistently praised location a short walk from JR Sapporo Station, shopping and dining, with access to underground walkways in poor weather. A few mention station-area construction or lack of a direct underground link as minor drawbacks.

Breakfast quality is generally good—several guests highlight tasty items like made-to-order crepes—but variety is repeatedly described as modest and the space can feel small or be cleared early. Occasional issues such as a fly were noted.