Name: Best Western Northwest Inn
Address: 2361 West Northwest Highway, Northwest Dallas, Dallas, Texas, United States of America, Dallas, Dallas County, US
Price range: $86–$135 per night
Rating: 7.7

What guests think

At Best Western Northwest Inn, guests describe a budget-minded stay near Dallas Love Field with a mix of positives and drawbacks across cleanliness, service, facilities, and the immediate surroundings, resulting in varied experiences depending on expectations.

Many reviews praise clean, spacious rooms, while several others report roaches or other pests and occasional maintenance issues. Staff are often described as helpful and welcoming, though a few guests experienced slow check-in or unaccommodating responses. Some rooms have in-room hot tubs, but others found an advertised hot tub or the pool unavailable; one review praised breakfast, yet it ends early and unclear hour signage caused confusion. Expect a practical airport stopover with trade-offs in area vibe and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Some rooms feature in-room hot tubs, but others reported the advertised hot tub unavailable and the pool closed; a shuttle to Love Field is mentioned, though one review noted limited transportation.

Related guest reviews

10

Alfred

Dec 27, 2022

·

Stayed 1 night

A clean, quiet, pleasant hotel with friendly helpful staff and easy access via hotel shuttle to Love Field.

10

Ryan

Oct 10, 2023

·

Stayed 3 nights

Limited transportation

10

Tre

Jul 9, 2025

·

Stayed 1 night

Jacuzzi was cool. Room was cold but a hot tub helps that

8

Onnieka

Oct 15, 2024

·

Stayed 2 nights

I will start by saying I loved the Hot tub being in the room. The water stayed hot which was a super plus to me. I loved that the room and the hot tub was nicely cleaned when we returned. The reason why I can’t give them 5 stars is because the bed was not made when we checked in. Also the bed and bedding was super out dated. The bed was very springy which I have not experienced since I was a kid. I left that hotel with a bad back. The blankets were just as old and hard as the bed. I was very disappointed with that. Overall though everything else was good.

4

Constance

May 4, 2025

·

Stayed 2 nights

This property advertises a hot tub and there isn't one. Although the person at the front desk gave us pool towels, the pool was closed. There was hair on the soap holder and towels. There was an opossum in the hotel by the pool exit. The free breakfast ended at 8:30 which is kinda early for people on vacation. Some good things are: the owners were generally nice and attentive, other staff around the hotel were radiant, there was a waffle house 3 minutes away and the parking was free.

2

Sylvia

Oct 28, 2024

·

Stayed 2 nights

When I looked for a room I specifically wanted a hot tub got there and nothing I asked the clerk for a different accommodation he said no bc I didn’t call them first I was let to believe I was going to get in a hot tub very very disappointed

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Cleanliness

Feedback is mixed: many guests found rooms very clean, but several reported roaches or other bugs, stray hairs, and an opossum sighting near the pool exit.

Related guest reviews

10

Jose

Nov 15, 2024

·

Stayed 1 night

Pretty convenient location room was clean check in was very quick

10

Christina

Sep 28, 2023

·

Stayed 1 night

My stay here was very pleasant. The room was very clean and neat. The staff were nice and friendly.

4

David

Sep 19, 2025

·

Stayed 1 night

I had cockroaches in my room.

8

Wayne

Mar 3, 2024

·

Stayed 2 nights

Room was clean bed was comfortable. Breakfast was good.Loved the sausage patties they served. Staff was great, we had a late flight out of DFW. They kept our bags for us till late afternoon after we checked out.

2

jeremiah

Jun 7, 2025

·

Stayed 2 nights

Roaches are everywhere

8

Linda

Jan 26, 2023

·

Stayed 2 nights

It was clean & comfortable. The only problem was trying to get to the hotel. It is not easy to access & has no signage to help you.

4

Constance

May 4, 2025

·

Stayed 2 nights

This property advertises a hot tub and there isn't one. Although the person at the front desk gave us pool towels, the pool was closed. There was hair on the soap holder and towels. There was an opossum in the hotel by the pool exit. The free breakfast ended at 8:30 which is kinda early for people on vacation. Some good things are: the owners were generally nice and attentive, other staff around the hotel were radiant, there was a waffle house 3 minutes away and the parking was free.

4

Beverly

Sep 29, 2024

·

Stayed 2 nights

Huge bug in my room (looked like a giant cockroach or water bug. There was also a hug one in the room where ice machine was located. If I could submit photos I would have added to this review.

10

Theressa

Oct 19, 2022

·

Stayed 1 night

Very impressed for the price and location. Desk Rep. cordial,assistive, pleasant. I really liked hos customer service skills. He even had a cork screw for our wine bottles to open. Very clean and comfortable bed and “spacious room.” Very happy customer!

10

Susan

Jun 29, 2025

·

Stayed 1 night

It was convenient to DAL, staff was friendly and it was cleaner than any place I've stayed in a long time. I would definitely stay there again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms range from spacious and nice to dated and uncomfortable, with reports of worn beds and occasional temperature or noise issues.

Related guest reviews

10

ALEXANDER

May 14, 2025

·

Stayed 1 night

Room was nice

6

Mitchell

Jul 31, 2023

·

Stayed 1 night

Out dated facility part of town was not very inviting definitely not the typical best western experienece

8

Wayne

Mar 3, 2024

·

Stayed 2 nights

Room was clean bed was comfortable. Breakfast was good.Loved the sausage patties they served. Staff was great, we had a late flight out of DFW. They kept our bags for us till late afternoon after we checked out.

6

Cindi

Nov 5, 2024

·

Stayed 2 nights

We were definitely price shopping on a very busy event filled weekend. Just across the street at the office park there was smorgasbord of scantly clad women apparently available for speed dating. No problems really just interesting that this seemed like the acceptable spot for such activities. The room and staff were great.

10

Tre

Jul 9, 2025

·

Stayed 1 night

Jacuzzi was cool. Room was cold but a hot tub helps that

8

Onnieka

Oct 15, 2024

·

Stayed 2 nights

I will start by saying I loved the Hot tub being in the room. The water stayed hot which was a super plus to me. I loved that the room and the hot tub was nicely cleaned when we returned. The reason why I can’t give them 5 stars is because the bed was not made when we checked in. Also the bed and bedding was super out dated. The bed was very springy which I have not experienced since I was a kid. I left that hotel with a bad back. The blankets were just as old and hard as the bed. I was very disappointed with that. Overall though everything else was good.

6

Michelle

Dec 12, 2022

·

Stayed 1 night

Ac Wouldn't come on it didn't turn on till 4:00 in the morning it was so hot in the room we had to sleep with the window open and they were so noisy inside look at here all emergency vehicles trains

10

edward

Aug 4, 2023

·

Stayed 1 night

The room was big enough to fit a king size bed and couch and table. Do however inspect you room so that you can mention any thing unusual to front desk. Not a big deal in my room just an iron mark on the carpet.

6

Daniel

Jan 12, 2023

·

Stayed 19,368 nights

Stayed here for one night with my wife. Last min booked had decent reviews. Well the smoking and non smoking sections were very evident of it. Lobby smelt like smoke Bad. Room was pretty Clean overall. Bed and pillows were terrible.

10

Theressa

Oct 19, 2022

·

Stayed 1 night

Very impressed for the price and location. Desk Rep. cordial,assistive, pleasant. I really liked hos customer service skills. He even had a cork screw for our wine bottles to open. Very clean and comfortable bed and “spacious room.” Very happy customer!

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AI-generated summary based on recent guest reviews

Service

Service is often friendly and helpful, with quick check-in for some; a few guests experienced slow check-in or unhelpful responses.

Related guest reviews

10

Jose

Nov 15, 2024

·

Stayed 1 night

Pretty convenient location room was clean check in was very quick

10

alijha

Jul 28, 2023

·

Stayed 1 night

have stayed at this hotel several times over the years and always a great experience staff is always very friendly hotel is super clean and always feel safe location is also a plus

8

Wayne

Mar 3, 2024

·

Stayed 2 nights

Room was clean bed was comfortable. Breakfast was good.Loved the sausage patties they served. Staff was great, we had a late flight out of DFW. They kept our bags for us till late afternoon after we checked out.

10

Edward

Mar 14, 2025

·

Stayed 4 nights

Had an excellent stay this time . All the riff raf is gone . Front desk is on point and feel I could stay there again easily

10

Ruben

Oct 5, 2023

·

Stayed 1 night

Staff was very helpful, kind, and considerate! Went above and beyond for me, very much appreciated. Great experience for a last minute emergency booking.

4

Constance

May 4, 2025

·

Stayed 2 nights

This property advertises a hot tub and there isn't one. Although the person at the front desk gave us pool towels, the pool was closed. There was hair on the soap holder and towels. There was an opossum in the hotel by the pool exit. The free breakfast ended at 8:30 which is kinda early for people on vacation. Some good things are: the owners were generally nice and attentive, other staff around the hotel were radiant, there was a waffle house 3 minutes away and the parking was free.

2

Sylvia

Oct 28, 2024

·

Stayed 2 nights

When I looked for a room I specifically wanted a hot tub got there and nothing I asked the clerk for a different accommodation he said no bc I didn’t call them first I was let to believe I was going to get in a hot tub very very disappointed

6

Aubrey

Sep 28, 2024

·

Stayed 1 night

Got there late from airport. Took forever to check in. The system was slow and he kept stopping to go open the front door for people. Room key didn't work and I had to go back for another and instead of giving me a new key he made me wait for him to walk over and open the door himself. It wasn't a horrible hotel but service was slow and it was over priced for what it was.

10

Alvaro

May 16, 2024

·

Stayed 1 night

Service was very good, they were very helpful and friendly,

10

Susan

Jun 29, 2025

·

Stayed 1 night

It was convenient to DAL, staff was friendly and it was cleaner than any place I've stayed in a long time. I would definitely stay there again.

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AI-generated summary based on recent guest reviews

Location

Convenient for Dallas Love Field, but multiple reviews describe the surrounding area as unsavory or unsafe, and access can be difficult with limited signage.

Related guest reviews

10

Jose

Nov 15, 2024

·

Stayed 1 night

Pretty convenient location room was clean check in was very quick

6

Lasaundra

Aug 3, 2024

·

Stayed 1 night

It was clean and in pretty good condition. You can tell it was an older building. The staff was friendly and helpful. The only thing that bothered us was the smell of weed and it was in an unsafe area. Im not familiar with Dallas so I wasn't sure of location when I booked it. Other than that its a decent place to stay when on a budget.

6

Mark

Sep 25, 2025

·

Stayed 3 nights

My wife and I could have been mugged as we raced into the Hotel door our last night. We like BW but we are going to have to re-think our future planning. We will be soon staying in Henderson NV Oct 2nd at a BW and we pray it will be better.

6

Mitchell

Jul 31, 2023

·

Stayed 1 night

Out dated facility part of town was not very inviting definitely not the typical best western experienece

8

Linda

Jan 26, 2023

·

Stayed 2 nights

It was clean & comfortable. The only problem was trying to get to the hotel. It is not easy to access & has no signage to help you.

8

Dennis

Jun 28, 2023

·

Stayed 1 night

Outside of the hotel wasn't very ideal but the inside the hotel was nice.

8

Deanna

May 12, 2024

·

Stayed 2 nights

Difficult to get to and an interesting, unsavory and somewhat scary, neighborhood.

6

Richard

May 15, 2024

·

Stayed 1 night

Overall clean. However, placards have times marked over. Like breakfast, there was a start time but not an end time at the front desk. We missed breakfast by 10 minutes. In the breakfast area, there was some guy laying on the floor asleep. But hanging out of his shorts. I don’t know how long he was there but he was startled when I got coffee. Definitely glad the kids weren’t with me to see him. This was at about 8:45 am. I probably won’t stay here again. I do travel to Dallas a few times a year. We only stayed here because we were laid over at the airport and our connecting flight was early and this place was close to the airport (Love Field).

10

Vickie

Jun 22, 2024

·

Stayed 1 night

Close to live field

10

Susan

Jun 29, 2025

·

Stayed 1 night

It was convenient to DAL, staff was friendly and it was cleaner than any place I've stayed in a long time. I would definitely stay there again.

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AI-generated summary based on recent guest reviews

Dining

One review praised breakfast, but service ends early and unclear information about hours led some guests to miss it; another noted an uncomfortable incident in the breakfast area.

Related guest reviews

8

Wayne

Mar 3, 2024

·

Stayed 2 nights

Room was clean bed was comfortable. Breakfast was good.Loved the sausage patties they served. Staff was great, we had a late flight out of DFW. They kept our bags for us till late afternoon after we checked out.

4

Constance

May 4, 2025

·

Stayed 2 nights

This property advertises a hot tub and there isn't one. Although the person at the front desk gave us pool towels, the pool was closed. There was hair on the soap holder and towels. There was an opossum in the hotel by the pool exit. The free breakfast ended at 8:30 which is kinda early for people on vacation. Some good things are: the owners were generally nice and attentive, other staff around the hotel were radiant, there was a waffle house 3 minutes away and the parking was free.

6

Richard

May 15, 2024

·

Stayed 1 night

Overall clean. However, placards have times marked over. Like breakfast, there was a start time but not an end time at the front desk. We missed breakfast by 10 minutes. In the breakfast area, there was some guy laying on the floor asleep. But hanging out of his shorts. I don’t know how long he was there but he was startled when I got coffee. Definitely glad the kids weren’t with me to see him. This was at about 8:45 am. I probably won’t stay here again. I do travel to Dallas a few times a year. We only stayed here because we were laid over at the airport and our connecting flight was early and this place was close to the airport (Love Field).

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AI-generated summary based on recent guest reviews

Month	Average price
January	$88
February	$87
March	$96
April	$103
May	$101
June	$215
July	$162
August	$97
September	$104
October	$104
November	$94
December	$89

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $87	16 $87	17 $86	18 $106	19 $106
20 $96	21 $96	22 $96	23 $96	24 $96	25 $108	26 $106
27 $96	28 $98	29 $96	30 $96

Su	Mo	Tu	We	Th	Fr	Sa
				1 $96	2 $106	3 $106
4 $99	5 $96	6 $96	7 $98	8 $96	9 $135	10 $135
11 $96	12 $96	13 $106	14 $96	15 $96	16 $107	17 $106
18 $96	19 $96	20 $102	21 $96	22 $96	23 $106	24 $106
25 $98	26 $96	27 $96	28 $104	29 $96	30 $106	31 $106

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Accessible, Jetted Tub

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Best Western Northwest Inn

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