Jungala Hotel at VidantaWorld Riviera Maya
685 $
/ Nacht
Ø-Preis September
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
685 $
/ Nacht
Ø-Preis September
Monatliche Durchschnittspreise
In Jungala Hotel at VidantaWorld Riviera Maya liegt der Preis pro Nacht im günstigsten Monat (Mai) durchschnittlich bei 297 $ und im teuersten Monat (Juli) bei 1.005 $, basierend auf den letzten 12 Monaten.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 768 $ |
| Februar | 630 $ |
| März | 739 $ |
| April | 744 $ |
| Mai | 297 $ |
| Juni | 622 $ |
| Juli | 1.005 $ |
| September | 685 $ |
| Oktober | 688 $ |
| November | 829 $ |
| Dezember | 665 $ |
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M
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Sep · 685 $
S
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Am teuersten: Juli (ca. 1.005 $)
Am günstigsten: Mai (ca. 297 $)
Über diese Unterkunft
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Halte dich mit einer Runde Golf fit oder genieße einen erholsamen Tag am Privatstrand. Zu den Highlights, die dieses Resort bietet, gehören ...
Annehmlichkeiten
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Halte dich mit einer Runde Golf fit oder genieße einen erholsamen Tag am Privatstrand. Zu den Highlights, die dieses Resort bietet, gehören zudem kostenloses WLAN, ein Concierge-Service und Babysitting (gegen Gebühr). Dank des kostenfreien Shuttles zum Strand ist es einfach, das Meer zu erreichen.
Annehmlichkeiten für Geschäftsreisende
Zum Angebot gehören ein PC-Arbeitsplatz, ein Textilreinigungsservice und eine rund um die Uhr besetzte Rezeption.
Gastronomie
Besuche eine der 4 Bars/Lounges, 2 Strandbars oder 5 Poolbars und gönn dir einen erfrischenden Drink.
Zimmer
Fühl dich in einem der 52 klimatisierten Zimmer, die Küchen bieten, die über Herdplatte und Mikrowellen verfügen, wie zu Hause. Dein Bett bietet Daunenbettdecken und hochwertige Bettwaren. Die Zimmer haben eigene Balkone oder Patios. 55 Zoll groáe LED-Fernseher mit Kabelempfang sorgen fr gute Unterhaltung; auáerdem steht ein WLAN-Internetzugang (kostenlos) zur Verfgung. Es sind eigene Badezimmer mit Badewannen und Duschen (separat) vorhanden, die Whirlpools und Regenduschen bieten.
Standort
Jungala Hotel at VidantaWorld Riviera Maya in Playa del Carmen liegt nur eine 10-minütige Fahrt von Golfplatz Playa Paraiso und Cirque du Soleil Boutique bei Vidanta Riviera Maya entfernt. Dieses Resort in Strandnähe ist 10 km von Playa Maroma und 14,7 km von Marktplatz von Puerto Morelos entfernt.
Was ist in der Nähe?
Playa Maroma(0.1 Meilen)
Paradise Beach(0.1 Meilen)
Nicklaus Design Golfplatz(0.2 Meilen)
Golfplatz Playa Paraiso(1.1 Meilen)
Cirque du Soleil Boutique bei Vidanta Riviera Maya(1.4 Meilen)
Jardín Botánico de ECOSUR Dr. Alfredo Barrera Marín (Botanischer Garten)(6.6 Meilen)
Sanctuary of Hope and Time Capsule(6.6 Meilen)
Monumento Ruta de los Cenotes(7.8 Meilen)
Jungle Spa(8.9 Meilen)
Marktplatz von Puerto Morelos(9.1 Meilen)
Iglesia de San José(9.1 Meilen)
Ojo de Agua (Strand)(9.2 Meilen)
Schiefer Leuchtturm(9.2 Meilen)
Künstlerkooperative Puerto Morelos(9.3 Meilen)
Tres Rios Ecopark(9.3 Meilen)
Flughafen Cozumel Intl. (CZM)(35.6 Meilen)
Flughafen Cancún (CUN)(22.4 Meilen)
Flughafen Tulum Intl. (TQO)(79.1 Meilen)
Parkmöglichkeiten
Flughafen-Shuttleservice
Restaurant
Pool
Business-Center
Zimmerservice
Standort
Playa del Carmen, Playa del Carmen, Bundesstaat Quintana Roo, Mexiko
Playa Maroma (0.1 Meilen)
Paradise Beach (0.1 Meilen)
Nicklaus Design Golfplatz (0.2 Meilen)
Golfplatz Playa Paraiso (1.1 Meilen)
Cirque du Soleil Boutique bei Vidanta Riviera Maya (1.4 Meilen)
Jardín Botánico de ECOSUR Dr. Alfredo Barrera Marín (Botanischer Garten) (6.6 Meilen)
Zimmeroptionen
10
Luxury-Suite
Zimmerdetails
1 Großes Doppelbett
, 1 Schlafsofa
und 1 Schlafsofa
Anzahl Schlafplätze 4
1109 ft²
Balkon oder TerrasseSeparater EssbereichKlimaanlageWLAN (kostenlos)Küche
10
Luxury Suite + Jungala Aqua Experience
Zimmerdetails
1 Großes Doppelbett
, 1 Schlafsofa
und 1 Schlafsofa
Anzahl Schlafplätze 4
1109 ft²
Balkon oder TerrasseSeparater EssbereichKlimaanlageWLAN (kostenlos)Küche
Gästebewertungen
9.1
Super
Basierend auf 341 verifizierten Bewertungen
Was Gäste sagen
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Im Jungala Hotel im VidantaWorld Riviera Maya loben Reisende die geräumigen, stilvollen Suiten und den außergewöhnlich aufmerksamen Concierge-Service innerhalb üppiger, gepflegter Dschungelumgebung. Familienfreundliche Pools und ein unterhaltsamer benachbarter Wasserpark verbessern den entspannten Aufenthalt trotz der enormen Größe des Resorts.
Mehr erfahrenWar das hilfreich?
Was Gäste sagen
Im Jungala Hotel im VidantaWorld Riviera Maya loben Reisende die geräumigen, stilvollen Suiten und den außergewöhnlich aufmerksamen Concierge-Service innerhalb üppiger, gepflegter Dschungelumgebung. Familienfreundliche Pools und ein unterhaltsamer benachbarter Wasserpark verbessern den entspannten Aufenthalt trotz der enormen Größe des Resorts.
Die Fortbewegung erfordert Golfcarts oder Shuttlebusse, und mehrere Gäste bemängelten Wartezeiten und lange Strecken innerhalb des großen Vidanta-Komplexes. Das Essen auf dem gesamten Gelände wird weitgehend genossen, aber die Preise sind oft hoch und der Wasserpark erfordert häufig eine separate Eintrittskarte. Der Strand ist malerisch, aber aufgrund von Felsen oder Seetang oft nicht ideal zum Schwimmen, während einige Reisende über Probleme beim Check-in, bei der Abrechnung oder bei der Instandhaltung berichteten. Erwarten Sie luxuriöse Zimmer, herausragenden Service und familienfreundliche Annehmlichkeiten in einem wunderschönen, aber weitläufigen Resort.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Leistungen
Der angrenzende Wasserpark und die zahlreichen Pools sind Highlights, und Gäste haben Zugang zu Einrichtungen im gesamten größeren Vidanta-Komplex. Die Fortbewegung erfolgt mit Golfcarts/Shuttles, wobei es gelegentlich zu Wartezeiten kommt, und in einigen Bewertungen wurde auf ein Restaurant im Gebäude hingewiesen, das nicht vorhanden ist.
Ähnliche Gästebewertungen
10
Andreia
9. Jan. 2026
·
Aufenthalt am 1 Nacht
Our stay at Vidanta Resort World was a great experience. The complex is beautiful and very well maintained, though we didn’t have enough time to explore everything it offers. The room was spacious, nicely decorated, and very comfortable. The staff was incredibly well training to host making us feeling very special greeting us by names and always showing they were ready for anything we needed. We had dinner at Havana Moon; the food was basic, but the atmosphere was fun. Later, we discovered an outdoor market-style dining area with several options and a much nicer ambiance, which we wish we had known about earlier. Having an Exclusive type of bracelet status, truly enhanced our stay, with access to a beach club cabana and a very convenient driver service available via WhatsApp at any time. Overall, we really enjoyed our stay and would love to return with more time to explore the resort. Overall, we really loved our stay at Vidanta Resort World. The scale, comfort, service, and exclusivity made it a memorable experience, even in a short visit. With more time, this resort clearly has so much more to offer.
Our stay at Vidanta Resort World was a great experience. The complex is beautiful and very well maintained, though we didn’t have enough time to explore everything it offers. The room was spacious, nicely decorated, and very comfortable. The staff was incredibly well training to host making us feeling very special greeting us by names and always showing they were ready for anything we needed. We had dinner at Havana Moon; the food was basic, but the atmosphere was fun. Later, we discovered an outdoor market-style dining area with several options and a much nicer ambiance, which we wish we had known about earlier. Having an Exclusive type of bracelet status, truly enhanced our stay, with access to a beach club cabana and a very convenient driver service available via WhatsApp at any time. Overall, we really enjoyed our stay and would love to return with more time to explore the resort. Overall, we really loved our stay at Vidanta Resort World. The scale, comfort, service, and exclusivity made it a memorable experience, even in a short visit. With more time, this resort clearly has so much more to offer.
10
Peter
5. Jan. 2025
·
Aufenthalt am 7 Nächte
It’s a great hotel. The kids had fun at the waterpark. It is tough getting around the resort because you have to get picked up by a golf cart every time. It’s a massive resort! The food was pretty good, everything was a little pricey, but it was to be expected.
It’s a great hotel. The kids had fun at the waterpark. It is tough getting around the resort because you have to get picked up by a golf cart every time. It’s a massive resort! The food was pretty good, everything was a little pricey, but it was to be expected.
10
Joseph
4. Jan. 2025
·
Aufenthalt am 10 Nächte
Review of Jungala Hotel Our 10-day stay at Jungala Hotel was a mix of stunning features and minor challenges. The rooms are clean, modern, and beautifully designed, with comfortable beds and a serene jungle setting that’s perfect for nature lovers. The hotel provides access to an exclusive beach club, though it’s a 10–15-minute golf cart ride from the rooms. The beach club is fantastic—cabana rentals are free (but must be booked early), and the menu offers delicious, clean options. The waiters are friendly, attentive, and quick. While the beach is free of seaweed, it is rocky, with a small area for swimming. My kids enjoyed exploring the rocks and finding sea creatures. The dining experiences were exceptional. Tremont, an Italian restaurant, served amazing food, and Alain, our waiter, was outstanding. Breakfast at Quinto, included in our package, was beautifully presented with a variety of options. The Salum area added charm with its lively bars, food stalls, and illuminated cabanas at night. While the resort is beautiful, transportation can be frustrating. The golf cart rides between areas can take 30 minutes round trip, and walking to main areas can take up to 50 minutes. Additionally, our first days were marred by issues like no hot water, which were resolved quickly. Special thanks to Jaz and Emmanuel for making our stay enjoyable. Despite the setbacks, the resort’s amenities, exceptional food, and beautiful surroundings make it worth a visit. We recommend Jungala
Review of Jungala Hotel Our 10-day stay at Jungala Hotel was a mix of stunning features and minor challenges. The rooms are clean, modern, and beautifully designed, with comfortable beds and a serene jungle setting that’s perfect for nature lovers. The hotel provides access to an exclusive beach club, though it’s a 10–15-minute golf cart ride from the rooms. The beach club is fantastic—cabana rentals are free (but must be booked early), and the menu offers delicious, clean options. The waiters are friendly, attentive, and quick. While the beach is free of seaweed, it is rocky, with a small area for swimming. My kids enjoyed exploring the rocks and finding sea creatures. The dining experiences were exceptional. Tremont, an Italian restaurant, served amazing food, and Alain, our waiter, was outstanding. Breakfast at Quinto, included in our package, was beautifully presented with a variety of options. The Salum area added charm with its lively bars, food stalls, and illuminated cabanas at night. While the resort is beautiful, transportation can be frustrating. The golf cart rides between areas can take 30 minutes round trip, and walking to main areas can take up to 50 minutes. Additionally, our first days were marred by issues like no hot water, which were resolved quickly. Special thanks to Jaz and Emmanuel for making our stay enjoyable. Despite the setbacks, the resort’s amenities, exceptional food, and beautiful surroundings make it worth a visit. We recommend Jungala
10
Markus
23. Feb. 2026
·
Aufenthalt am 1 Nacht
Excellent room, wonderful staff. The food was very good. Be aware and able to accept the fact that to get anywhere on the grounds, you need to be driven in golf cart – this includes to a restaurant. Room service is great, the waterpark was fantastic. The beach conditions are not really ideal for swimming, but still beautiful, and the pools are lovely.
Excellent room, wonderful staff. The food was very good. Be aware and able to accept the fact that to get anywhere on the grounds, you need to be driven in golf cart – this includes to a restaurant. Room service is great, the waterpark was fantastic. The beach conditions are not really ideal for swimming, but still beautiful, and the pools are lovely.
10
Oscar
28. Nov. 2025
·
Aufenthalt am 6 Nächte
Our family of 5 spent 1 week at jungala park hotel and we wish we could have been there more time since the week flew by so fast. The property is huge but the transportation service between buildings makes it all feel small and close. Everyday we had a different meal and we were rarely dissatisfied. The service at jungala park was the best part, it was like something out of a movie with the staff learning all our names and paying extra attention to our young kids.
Our family of 5 spent 1 week at jungala park hotel and we wish we could have been there more time since the week flew by so fast. The property is huge but the transportation service between buildings makes it all feel small and close. Everyday we had a different meal and we were rarely dissatisfied. The service at jungala park was the best part, it was like something out of a movie with the staff learning all our names and paying extra attention to our young kids.
8
Daniel
17. Jan. 2026
·
Aufenthalt am 3 Nächte
Fina enorma rum. MEN i hotellbyggnaden finns absolut ingenting, utan man behöver beställa skjuts av en golfbil överallt, till restaurang, pool, beach, parkeringen (om man har bil med sig). Rummen har utsikt rakt in i djungel så man ser inget heller. Otroligt märkligt koncept.
Fina enorma rum. MEN i hotellbyggnaden finns absolut ingenting, utan man behöver beställa skjuts av en golfbil överallt, till restaurang, pool, beach, parkeringen (om man har bil med sig). Rummen har utsikt rakt in i djungel så man ser inget heller. Otroligt märkligt koncept.
10
Jessica
11. Feb. 2026
·
Aufenthalt am 1 Nacht
L’appartement etait grandiose, propre, confortable et chaleureux. Tres beaux exterieurs, piscines et parc tres bien entretenus et sublimes.
L’appartement etait grandiose, propre, confortable et chaleureux. Tres beaux exterieurs, piscines et parc tres bien entretenus et sublimes.
10
Izhar
27. Jan. 2026
·
Aufenthalt am 4 Nächte
We loved our stay at jungala! The grounds are beautiful, with a very relaxing vibe. The suites are spacious & tastefully decorated with just about every amenity you would need. The staff was attentive to our every need. We had access to the other hotels & pools on the vidante property. We would definitely return here on a future trip to playa del Carmen
We loved our stay at jungala! The grounds are beautiful, with a very relaxing vibe. The suites are spacious & tastefully decorated with just about every amenity you would need. The staff was attentive to our every need. We had access to the other hotels & pools on the vidante property. We would definitely return here on a future trip to playa del Carmen
8
NESTOR
25. Nov. 2025
·
Aufenthalt am 3 Nächte
Jungala Hotel está en un complejo donde se encuentran otras cadenas hoteleras de lujo. A favor, la habitación prácticamente es un departamento (comedor, área de tv, cocina, baño secundario), un plus, el personal de concierge muy amables y atentos, te facilitan las cosas y el parque acuático está contigüo. En contra, no tiene vista a la playa ni restaurant en sitio, sin embargo, esto último no es problema porque todas las instalaciones del resto del grupo de hoteles se tienen disponibles. El club de playa muy agradable, buena comida en todos los sitios que asistimos. Definitivo, regresaríamos.
Jungala Hotel está en un complejo donde se encuentran otras cadenas hoteleras de lujo. A favor, la habitación prácticamente es un departamento (comedor, área de tv, cocina, baño secundario), un plus, el personal de concierge muy amables y atentos, te facilitan las cosas y el parque acuático está contigüo. En contra, no tiene vista a la playa ni restaurant en sitio, sin embargo, esto último no es problema porque todas las instalaciones del resto del grupo de hoteles se tienen disponibles. El club de playa muy agradable, buena comida en todos los sitios que asistimos. Definitivo, regresaríamos.
6
anna
6. Jan. 2025
·
Aufenthalt am 9 Nächte
Disclaimer: went during the busiest week-Christmas-New Years. I called 1800 number to provide them our flight information to arrange transport, only to find upon arrival that it was not arranged. We did manage to find Vidanta van at the airport and talked them into taking us (I had to sign for some charge which was later voided by the front desk staff) So, the resort is not brand new. It is remodeled part of one of their other hotels, Grande Luxxe. Lush tropical jungle-the grounds are great and they did an amazing job with mosquito and other insect control. Beautiful, spacious rooms. The bedroom had comfortable beds/bedding. The living room where kids slept had 2 trundle beds, both pretty hard. It took a while for the water in the shower to heat up, but we knew what to expect and started shower way ahead. The restaurant were plenty, though a bit pricy for Mexico. Front lobby staff was always pleasant and helpful. Edgar, Alejandro and Melanie were on point. We had 4 free tix to waterpark on property-no lines and kids had fun Transportation to and from restaurants/pools/beach clubs were spotty. Sometimes it was instant, sometimes we waited for a golf cart 10-15 minutes. The Beach Club-Expedia pictures wer great, though water in the pool was cold, and first day we waited for 40 min to get seats. Beach was the biggest letdown and disappointment as there was no swimmable beach. It was all rocks, coral and seaweed.
Disclaimer: went during the busiest week-Christmas-New Years. I called 1800 number to provide them our flight information to arrange transport, only to find upon arrival that it was not arranged. We did manage to find Vidanta van at the airport and talked them into taking us (I had to sign for some charge which was later voided by the front desk staff) So, the resort is not brand new. It is remodeled part of one of their other hotels, Grande Luxxe. Lush tropical jungle-the grounds are great and they did an amazing job with mosquito and other insect control. Beautiful, spacious rooms. The bedroom had comfortable beds/bedding. The living room where kids slept had 2 trundle beds, both pretty hard. It took a while for the water in the shower to heat up, but we knew what to expect and started shower way ahead. The restaurant were plenty, though a bit pricy for Mexico. Front lobby staff was always pleasant and helpful. Edgar, Alejandro and Melanie were on point. We had 4 free tix to waterpark on property-no lines and kids had fun Transportation to and from restaurants/pools/beach clubs were spotty. Sometimes it was instant, sometimes we waited for a golf cart 10-15 minutes. The Beach Club-Expedia pictures wer great, though water in the pool was cold, and first day we waited for 40 min to get seats. Beach was the biggest letdown and disappointment as there was no swimmable beach. It was all rocks, coral and seaweed.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Reinigung
Gemeinschaftsbereiche und Suiten sind im Allgemeinen sehr sauber und gut gepflegt. Einige Gäste hatten Probleme wie Verzögerungen bei der Warmwasserbereitung, einen überfluteten Teppich oder fehlende/defekte Gegenstände, die jedoch später behoben wurden.
Ähnliche Gästebewertungen
10
thalita
21. Feb. 2026
·
Aufenthalt am 2 Nächte
O quarto em que ficamos foi simplesmente maravilhoso. Lindo! Lindo! Lindo! Tudo de primeira. Deixaram um kit de banho com sais, óleo para banho para uso da hidro, outro Kit com itens para cuidados com o rosto. Todos da marca da abelha rainha. Maravilhoso, não há o que falar. A estrutura muito bem cuidada, funcionários muito solícitos e educados. Há toalhas boas, grossas e novas disponibilizadas nas piscinas. A piscina que tem no restaurante do hamburguer super linda com camas e espreguiçadeiras confortáveis. O único tema é que tudo dentro do resort é pago, inclusive o acesso ao parque aquático. Na hora de reservar, não me atentei que ele seria separado. Somos brasileiros, então a conversão em real nos assustou um pouco, tudo com um custo muito elevado. Compramos na piscina 2 hamburguers (bons, não excelentes), 6 cervejas e 1 batata frita por R$ 700,00. Então se vc for ao jungala, esteja atento a isso. Outro tema foi o acesso ao resort, é um complexo, na entrada está escrito VIDANTA, e dentro do complexo tem vários resorts. O GPS te leva próximo ao local, então quanto estiverem indo ou vindo pela estrada fique atendo a esse nome: VIDANTA. Ali vc faz o primeiro acesso e depois te levam em carrinhos de golfe para a estrutura.
O quarto em que ficamos foi simplesmente maravilhoso. Lindo! Lindo! Lindo! Tudo de primeira. Deixaram um kit de banho com sais, óleo para banho para uso da hidro, outro Kit com itens para cuidados com o rosto. Todos da marca da abelha rainha. Maravilhoso, não há o que falar. A estrutura muito bem cuidada, funcionários muito solícitos e educados. Há toalhas boas, grossas e novas disponibilizadas nas piscinas. A piscina que tem no restaurante do hamburguer super linda com camas e espreguiçadeiras confortáveis. O único tema é que tudo dentro do resort é pago, inclusive o acesso ao parque aquático. Na hora de reservar, não me atentei que ele seria separado. Somos brasileiros, então a conversão em real nos assustou um pouco, tudo com um custo muito elevado. Compramos na piscina 2 hamburguers (bons, não excelentes), 6 cervejas e 1 batata frita por R$ 700,00. Então se vc for ao jungala, esteja atento a isso. Outro tema foi o acesso ao resort, é um complexo, na entrada está escrito VIDANTA, e dentro do complexo tem vários resorts. O GPS te leva próximo ao local, então quanto estiverem indo ou vindo pela estrada fique atendo a esse nome: VIDANTA. Ali vc faz o primeiro acesso e depois te levam em carrinhos de golfe para a estrutura.
10
Dejan
21. Juli 2025
·
Aufenthalt am 3 Nächte
Service is out of this world. Staff is trained really well. Rooms are exceptional. Large great layout and modern and super clean. Very surprised on the level of service. It is expensive but you can get common food and drink items in their market store. The water park was nice to visit I wish we had more time to see the evening show
Service is out of this world. Staff is trained really well. Rooms are exceptional. Large great layout and modern and super clean. Very surprised on the level of service. It is expensive but you can get common food and drink items in their market store. The water park was nice to visit I wish we had more time to see the evening show
10
Joseph
4. Jan. 2025
·
Aufenthalt am 10 Nächte
Review of Jungala Hotel Our 10-day stay at Jungala Hotel was a mix of stunning features and minor challenges. The rooms are clean, modern, and beautifully designed, with comfortable beds and a serene jungle setting that’s perfect for nature lovers. The hotel provides access to an exclusive beach club, though it’s a 10–15-minute golf cart ride from the rooms. The beach club is fantastic—cabana rentals are free (but must be booked early), and the menu offers delicious, clean options. The waiters are friendly, attentive, and quick. While the beach is free of seaweed, it is rocky, with a small area for swimming. My kids enjoyed exploring the rocks and finding sea creatures. The dining experiences were exceptional. Tremont, an Italian restaurant, served amazing food, and Alain, our waiter, was outstanding. Breakfast at Quinto, included in our package, was beautifully presented with a variety of options. The Salum area added charm with its lively bars, food stalls, and illuminated cabanas at night. While the resort is beautiful, transportation can be frustrating. The golf cart rides between areas can take 30 minutes round trip, and walking to main areas can take up to 50 minutes. Additionally, our first days were marred by issues like no hot water, which were resolved quickly. Special thanks to Jaz and Emmanuel for making our stay enjoyable. Despite the setbacks, the resort’s amenities, exceptional food, and beautiful surroundings make it worth a visit. We recommend Jungala
Review of Jungala Hotel Our 10-day stay at Jungala Hotel was a mix of stunning features and minor challenges. The rooms are clean, modern, and beautifully designed, with comfortable beds and a serene jungle setting that’s perfect for nature lovers. The hotel provides access to an exclusive beach club, though it’s a 10–15-minute golf cart ride from the rooms. The beach club is fantastic—cabana rentals are free (but must be booked early), and the menu offers delicious, clean options. The waiters are friendly, attentive, and quick. While the beach is free of seaweed, it is rocky, with a small area for swimming. My kids enjoyed exploring the rocks and finding sea creatures. The dining experiences were exceptional. Tremont, an Italian restaurant, served amazing food, and Alain, our waiter, was outstanding. Breakfast at Quinto, included in our package, was beautifully presented with a variety of options. The Salum area added charm with its lively bars, food stalls, and illuminated cabanas at night. While the resort is beautiful, transportation can be frustrating. The golf cart rides between areas can take 30 minutes round trip, and walking to main areas can take up to 50 minutes. Additionally, our first days were marred by issues like no hot water, which were resolved quickly. Special thanks to Jaz and Emmanuel for making our stay enjoyable. Despite the setbacks, the resort’s amenities, exceptional food, and beautiful surroundings make it worth a visit. We recommend Jungala
8
Leslie
24. Feb. 2026
·
Aufenthalt am 5 Nächte
The property is stunning. I really appreciate how they have tried to maintain a more natural setting. The grounds are immaculately maintained. The room configuration was ideal for our family of four. The rooms are generously sized and we and our children had the ability to have private sleeping space, two full baths, and a kitchenette. The water park was a lot of fun for adults and children. It was not overly crowded and the wait for slides was manageable. The park was small enough the tween-aged children could explore as a group while the adults enjoyed the lazy river. However, I would expect that guests of the hotel would at least receive a discount on tickets to the water park, which was disappointing given we could see the park from our room. I would have rated excellent except we had problems at check in which required multiple escalations before being resolved (room access not working, unable to use room charge, no turndown, etc.). We also had errors on our final bill which took an hour to resolve after multiple attempts, and we were mistakenly charged the MXN amount in USD. While corrected, the hotel could provide no evidence that an almost $40,000 USD charge was reversed before I left. The pre-arranged transport for our return was not arranged until we double checked. Overall, we had a very good experience, but I would think twice before visiting again due to the stressful operational challenges which took away from the relaxing vacation I was seeking.
The property is stunning. I really appreciate how they have tried to maintain a more natural setting. The grounds are immaculately maintained. The room configuration was ideal for our family of four. The rooms are generously sized and we and our children had the ability to have private sleeping space, two full baths, and a kitchenette. The water park was a lot of fun for adults and children. It was not overly crowded and the wait for slides was manageable. The park was small enough the tween-aged children could explore as a group while the adults enjoyed the lazy river. However, I would expect that guests of the hotel would at least receive a discount on tickets to the water park, which was disappointing given we could see the park from our room. I would have rated excellent except we had problems at check in which required multiple escalations before being resolved (room access not working, unable to use room charge, no turndown, etc.). We also had errors on our final bill which took an hour to resolve after multiple attempts, and we were mistakenly charged the MXN amount in USD. While corrected, the hotel could provide no evidence that an almost $40,000 USD charge was reversed before I left. The pre-arranged transport for our return was not arranged until we double checked. Overall, we had a very good experience, but I would think twice before visiting again due to the stressful operational challenges which took away from the relaxing vacation I was seeking.
10
Jacqueline A
28. Nov. 2025
·
Aufenthalt am 1 Nacht
Concierge was incredible, so welcoming and warm, quick seamless check in, excellent bag delivery and the room is perfect!! So much space, super clean, modern design and lots of little touches that make it feel so luxurious. We love it here!!
Concierge was incredible, so welcoming and warm, quick seamless check in, excellent bag delivery and the room is perfect!! So much space, super clean, modern design and lots of little touches that make it feel so luxurious. We love it here!!
10
Ahrgren
3. Nov. 2025
·
Aufenthalt am 10 Nächte
Great concierge service. Nice large rooms. Clean and well maintained. Good variety if different pools. A lot of activities for big and small people. We had a great stay and would love to come back again.
Great concierge service. Nice large rooms. Clean and well maintained. Good variety if different pools. A lot of activities for big and small people. We had a great stay and would love to come back again.
10
Jessica
11. Feb. 2026
·
Aufenthalt am 1 Nacht
L’appartement etait grandiose, propre, confortable et chaleureux. Tres beaux exterieurs, piscines et parc tres bien entretenus et sublimes.
L’appartement etait grandiose, propre, confortable et chaleureux. Tres beaux exterieurs, piscines et parc tres bien entretenus et sublimes.
10
Cecilia
1. Mai 2025
·
Aufenthalt am 5 Nächte
todo! super bonita la recamara, todo nuevo, el servicio excelente, el water park super limpio y sin colas largas. Solo la comida muy cara!
todo! super bonita la recamara, todo nuevo, el servicio excelente, el water park super limpio y sin colas largas. Solo la comida muy cara!
6
BRIAN L.
1. Jan. 2025
·
Aufenthalt am 4 Nächte
It has the potential to be amazing but little things got in the way. Transportation from airport was terrible and took many hours. We were quite tired when we arrived only to be placed in a suite that literally was missing the tvs from the wall. They quickly got new tvs hung up, my daughter slipped off her shoes and stepped on the rug to find it was saturated in water (completely flooded). Did no one inspect the room? An hour later we were in a new room and at this point we missed all dining options. In the new room the tv didn’t work at all but we reported it and moved in. It was never fixed during our stay. All of the restaurants were booked ahead so we had to wait in line at the one restaurant that didn’t require reservations. Room service was spotty. Overall the property was beautiful but these things really got in the way.
It has the potential to be amazing but little things got in the way. Transportation from airport was terrible and took many hours. We were quite tired when we arrived only to be placed in a suite that literally was missing the tvs from the wall. They quickly got new tvs hung up, my daughter slipped off her shoes and stepped on the rug to find it was saturated in water (completely flooded). Did no one inspect the room? An hour later we were in a new room and at this point we missed all dining options. In the new room the tv didn’t work at all but we reported it and moved in. It was never fixed during our stay. All of the restaurants were booked ahead so we had to wait in line at the one restaurant that didn’t require reservations. Room service was spotty. Overall the property was beautiful but these things really got in the way.
6
anna
6. Jan. 2025
·
Aufenthalt am 9 Nächte
Disclaimer: went during the busiest week-Christmas-New Years. I called 1800 number to provide them our flight information to arrange transport, only to find upon arrival that it was not arranged. We did manage to find Vidanta van at the airport and talked them into taking us (I had to sign for some charge which was later voided by the front desk staff) So, the resort is not brand new. It is remodeled part of one of their other hotels, Grande Luxxe. Lush tropical jungle-the grounds are great and they did an amazing job with mosquito and other insect control. Beautiful, spacious rooms. The bedroom had comfortable beds/bedding. The living room where kids slept had 2 trundle beds, both pretty hard. It took a while for the water in the shower to heat up, but we knew what to expect and started shower way ahead. The restaurant were plenty, though a bit pricy for Mexico. Front lobby staff was always pleasant and helpful. Edgar, Alejandro and Melanie were on point. We had 4 free tix to waterpark on property-no lines and kids had fun Transportation to and from restaurants/pools/beach clubs were spotty. Sometimes it was instant, sometimes we waited for a golf cart 10-15 minutes. The Beach Club-Expedia pictures wer great, though water in the pool was cold, and first day we waited for 40 min to get seats. Beach was the biggest letdown and disappointment as there was no swimmable beach. It was all rocks, coral and seaweed.
Disclaimer: went during the busiest week-Christmas-New Years. I called 1800 number to provide them our flight information to arrange transport, only to find upon arrival that it was not arranged. We did manage to find Vidanta van at the airport and talked them into taking us (I had to sign for some charge which was later voided by the front desk staff) So, the resort is not brand new. It is remodeled part of one of their other hotels, Grande Luxxe. Lush tropical jungle-the grounds are great and they did an amazing job with mosquito and other insect control. Beautiful, spacious rooms. The bedroom had comfortable beds/bedding. The living room where kids slept had 2 trundle beds, both pretty hard. It took a while for the water in the shower to heat up, but we knew what to expect and started shower way ahead. The restaurant were plenty, though a bit pricy for Mexico. Front lobby staff was always pleasant and helpful. Edgar, Alejandro and Melanie were on point. We had 4 free tix to waterpark on property-no lines and kids had fun Transportation to and from restaurants/pools/beach clubs were spotty. Sometimes it was instant, sometimes we waited for a golf cart 10-15 minutes. The Beach Club-Expedia pictures wer great, though water in the pool was cold, and first day we waited for 40 min to get seats. Beach was the biggest letdown and disappointment as there was no swimmable beach. It was all rocks, coral and seaweed.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Zimmer
Die Suiten sind groß, modern und komfortabel, mit familienfreundlichen Grundrissen, separaten Bereichen und Küchenzeilen. Die meisten Zimmer gehen mit begrenzter Aussicht zum Dschungel.
Ähnliche Gästebewertungen
10
Andreia
9. Jan. 2026
·
Aufenthalt am 1 Nacht
Our stay at Vidanta Resort World was a great experience. The complex is beautiful and very well maintained, though we didn’t have enough time to explore everything it offers. The room was spacious, nicely decorated, and very comfortable. The staff was incredibly well training to host making us feeling very special greeting us by names and always showing they were ready for anything we needed. We had dinner at Havana Moon; the food was basic, but the atmosphere was fun. Later, we discovered an outdoor market-style dining area with several options and a much nicer ambiance, which we wish we had known about earlier. Having an Exclusive type of bracelet status, truly enhanced our stay, with access to a beach club cabana and a very convenient driver service available via WhatsApp at any time. Overall, we really enjoyed our stay and would love to return with more time to explore the resort. Overall, we really loved our stay at Vidanta Resort World. The scale, comfort, service, and exclusivity made it a memorable experience, even in a short visit. With more time, this resort clearly has so much more to offer.
Our stay at Vidanta Resort World was a great experience. The complex is beautiful and very well maintained, though we didn’t have enough time to explore everything it offers. The room was spacious, nicely decorated, and very comfortable. The staff was incredibly well training to host making us feeling very special greeting us by names and always showing they were ready for anything we needed. We had dinner at Havana Moon; the food was basic, but the atmosphere was fun. Later, we discovered an outdoor market-style dining area with several options and a much nicer ambiance, which we wish we had known about earlier. Having an Exclusive type of bracelet status, truly enhanced our stay, with access to a beach club cabana and a very convenient driver service available via WhatsApp at any time. Overall, we really enjoyed our stay and would love to return with more time to explore the resort. Overall, we really loved our stay at Vidanta Resort World. The scale, comfort, service, and exclusivity made it a memorable experience, even in a short visit. With more time, this resort clearly has so much more to offer.
10
thalita
21. Feb. 2026
·
Aufenthalt am 2 Nächte
O quarto em que ficamos foi simplesmente maravilhoso. Lindo! Lindo! Lindo! Tudo de primeira. Deixaram um kit de banho com sais, óleo para banho para uso da hidro, outro Kit com itens para cuidados com o rosto. Todos da marca da abelha rainha. Maravilhoso, não há o que falar. A estrutura muito bem cuidada, funcionários muito solícitos e educados. Há toalhas boas, grossas e novas disponibilizadas nas piscinas. A piscina que tem no restaurante do hamburguer super linda com camas e espreguiçadeiras confortáveis. O único tema é que tudo dentro do resort é pago, inclusive o acesso ao parque aquático. Na hora de reservar, não me atentei que ele seria separado. Somos brasileiros, então a conversão em real nos assustou um pouco, tudo com um custo muito elevado. Compramos na piscina 2 hamburguers (bons, não excelentes), 6 cervejas e 1 batata frita por R$ 700,00. Então se vc for ao jungala, esteja atento a isso. Outro tema foi o acesso ao resort, é um complexo, na entrada está escrito VIDANTA, e dentro do complexo tem vários resorts. O GPS te leva próximo ao local, então quanto estiverem indo ou vindo pela estrada fique atendo a esse nome: VIDANTA. Ali vc faz o primeiro acesso e depois te levam em carrinhos de golfe para a estrutura.
O quarto em que ficamos foi simplesmente maravilhoso. Lindo! Lindo! Lindo! Tudo de primeira. Deixaram um kit de banho com sais, óleo para banho para uso da hidro, outro Kit com itens para cuidados com o rosto. Todos da marca da abelha rainha. Maravilhoso, não há o que falar. A estrutura muito bem cuidada, funcionários muito solícitos e educados. Há toalhas boas, grossas e novas disponibilizadas nas piscinas. A piscina que tem no restaurante do hamburguer super linda com camas e espreguiçadeiras confortáveis. O único tema é que tudo dentro do resort é pago, inclusive o acesso ao parque aquático. Na hora de reservar, não me atentei que ele seria separado. Somos brasileiros, então a conversão em real nos assustou um pouco, tudo com um custo muito elevado. Compramos na piscina 2 hamburguers (bons, não excelentes), 6 cervejas e 1 batata frita por R$ 700,00. Então se vc for ao jungala, esteja atento a isso. Outro tema foi o acesso ao resort, é um complexo, na entrada está escrito VIDANTA, e dentro do complexo tem vários resorts. O GPS te leva próximo ao local, então quanto estiverem indo ou vindo pela estrada fique atendo a esse nome: VIDANTA. Ali vc faz o primeiro acesso e depois te levam em carrinhos de golfe para a estrutura.
10
Jasmina
13. Apr. 2025
·
Aufenthalt am 5 Nächte
We just came back from our trip. We have nothing but a praise for the treatment we received during our stay. We were contacted via WhatsApp a week before the trip. Offered airport transfer and answered several questions we had. We arrived at night at chose to stay at the hotel near the airport. Transport was scheduled to pick us up there at 9 AM and by 10 we were already in our suite. Luggage was brought in and fruit and cheese platter awaited in a dining room. We travelled with 2 teenage boys that slept on living room sofas which are twin sized, but small but with a privacy sliding door. They had their own bathroom and we had an en-suite. There are robes and slippers and excellent line of cosmetics that I ended up buying in gift shop to bring home. I always bring my own but loved these. There were 4 concierges available during the day. They were all smiles, very helpful and friendly. There were several of them : Luisa, Jose, Melanie , Lizet and Viridiana. They went above and beyond anything we needed. Walked us into a beach club to reserve cabana, restaurants for best seats and we could txt them any time for anything. We like to walk so we learned the paths the first day to cut across large property for gym, pools, beach or restaurants. Boys tried the extreme rides in water park- fun! There is a choice of quiet pools like Grand Luxxe and Grand Mayan, beach club is newer and pretty but loud good service, Mayan pool available to all where service is lacking a little bit
We just came back from our trip. We have nothing but a praise for the treatment we received during our stay. We were contacted via WhatsApp a week before the trip. Offered airport transfer and answered several questions we had. We arrived at night at chose to stay at the hotel near the airport. Transport was scheduled to pick us up there at 9 AM and by 10 we were already in our suite. Luggage was brought in and fruit and cheese platter awaited in a dining room. We travelled with 2 teenage boys that slept on living room sofas which are twin sized, but small but with a privacy sliding door. They had their own bathroom and we had an en-suite. There are robes and slippers and excellent line of cosmetics that I ended up buying in gift shop to bring home. I always bring my own but loved these. There were 4 concierges available during the day. They were all smiles, very helpful and friendly. There were several of them : Luisa, Jose, Melanie , Lizet and Viridiana. They went above and beyond anything we needed. Walked us into a beach club to reserve cabana, restaurants for best seats and we could txt them any time for anything. We like to walk so we learned the paths the first day to cut across large property for gym, pools, beach or restaurants. Boys tried the extreme rides in water park- fun! There is a choice of quiet pools like Grand Luxxe and Grand Mayan, beach club is newer and pretty but loud good service, Mayan pool available to all where service is lacking a little bit
8
Leslie
24. Feb. 2026
·
Aufenthalt am 5 Nächte
The property is stunning. I really appreciate how they have tried to maintain a more natural setting. The grounds are immaculately maintained. The room configuration was ideal for our family of four. The rooms are generously sized and we and our children had the ability to have private sleeping space, two full baths, and a kitchenette. The water park was a lot of fun for adults and children. It was not overly crowded and the wait for slides was manageable. The park was small enough the tween-aged children could explore as a group while the adults enjoyed the lazy river. However, I would expect that guests of the hotel would at least receive a discount on tickets to the water park, which was disappointing given we could see the park from our room. I would have rated excellent except we had problems at check in which required multiple escalations before being resolved (room access not working, unable to use room charge, no turndown, etc.). We also had errors on our final bill which took an hour to resolve after multiple attempts, and we were mistakenly charged the MXN amount in USD. While corrected, the hotel could provide no evidence that an almost $40,000 USD charge was reversed before I left. The pre-arranged transport for our return was not arranged until we double checked. Overall, we had a very good experience, but I would think twice before visiting again due to the stressful operational challenges which took away from the relaxing vacation I was seeking.
The property is stunning. I really appreciate how they have tried to maintain a more natural setting. The grounds are immaculately maintained. The room configuration was ideal for our family of four. The rooms are generously sized and we and our children had the ability to have private sleeping space, two full baths, and a kitchenette. The water park was a lot of fun for adults and children. It was not overly crowded and the wait for slides was manageable. The park was small enough the tween-aged children could explore as a group while the adults enjoyed the lazy river. However, I would expect that guests of the hotel would at least receive a discount on tickets to the water park, which was disappointing given we could see the park from our room. I would have rated excellent except we had problems at check in which required multiple escalations before being resolved (room access not working, unable to use room charge, no turndown, etc.). We also had errors on our final bill which took an hour to resolve after multiple attempts, and we were mistakenly charged the MXN amount in USD. While corrected, the hotel could provide no evidence that an almost $40,000 USD charge was reversed before I left. The pre-arranged transport for our return was not arranged until we double checked. Overall, we had a very good experience, but I would think twice before visiting again due to the stressful operational challenges which took away from the relaxing vacation I was seeking.
10
Jacqueline A
28. Nov. 2025
·
Aufenthalt am 1 Nacht
Concierge was incredible, so welcoming and warm, quick seamless check in, excellent bag delivery and the room is perfect!! So much space, super clean, modern design and lots of little touches that make it feel so luxurious. We love it here!!
Concierge was incredible, so welcoming and warm, quick seamless check in, excellent bag delivery and the room is perfect!! So much space, super clean, modern design and lots of little touches that make it feel so luxurious. We love it here!!
10
Markus
23. Feb. 2026
·
Aufenthalt am 1 Nacht
Excellent room, wonderful staff. The food was very good. Be aware and able to accept the fact that to get anywhere on the grounds, you need to be driven in golf cart – this includes to a restaurant. Room service is great, the waterpark was fantastic. The beach conditions are not really ideal for swimming, but still beautiful, and the pools are lovely.
Excellent room, wonderful staff. The food was very good. Be aware and able to accept the fact that to get anywhere on the grounds, you need to be driven in golf cart – this includes to a restaurant. Room service is great, the waterpark was fantastic. The beach conditions are not really ideal for swimming, but still beautiful, and the pools are lovely.
8
Daniel
17. Jan. 2026
·
Aufenthalt am 3 Nächte
Fina enorma rum. MEN i hotellbyggnaden finns absolut ingenting, utan man behöver beställa skjuts av en golfbil överallt, till restaurang, pool, beach, parkeringen (om man har bil med sig). Rummen har utsikt rakt in i djungel så man ser inget heller. Otroligt märkligt koncept.
Fina enorma rum. MEN i hotellbyggnaden finns absolut ingenting, utan man behöver beställa skjuts av en golfbil överallt, till restaurang, pool, beach, parkeringen (om man har bil med sig). Rummen har utsikt rakt in i djungel så man ser inget heller. Otroligt märkligt koncept.
10
Jessica
11. Feb. 2026
·
Aufenthalt am 1 Nacht
L’appartement etait grandiose, propre, confortable et chaleureux. Tres beaux exterieurs, piscines et parc tres bien entretenus et sublimes.
L’appartement etait grandiose, propre, confortable et chaleureux. Tres beaux exterieurs, piscines et parc tres bien entretenus et sublimes.
8
NESTOR
25. Nov. 2025
·
Aufenthalt am 3 Nächte
Jungala Hotel está en un complejo donde se encuentran otras cadenas hoteleras de lujo. A favor, la habitación prácticamente es un departamento (comedor, área de tv, cocina, baño secundario), un plus, el personal de concierge muy amables y atentos, te facilitan las cosas y el parque acuático está contigüo. En contra, no tiene vista a la playa ni restaurant en sitio, sin embargo, esto último no es problema porque todas las instalaciones del resto del grupo de hoteles se tienen disponibles. El club de playa muy agradable, buena comida en todos los sitios que asistimos. Definitivo, regresaríamos.
Jungala Hotel está en un complejo donde se encuentran otras cadenas hoteleras de lujo. A favor, la habitación prácticamente es un departamento (comedor, área de tv, cocina, baño secundario), un plus, el personal de concierge muy amables y atentos, te facilitan las cosas y el parque acuático está contigüo. En contra, no tiene vista a la playa ni restaurant en sitio, sin embargo, esto último no es problema porque todas las instalaciones del resto del grupo de hoteles se tienen disponibles. El club de playa muy agradable, buena comida en todos los sitios que asistimos. Definitivo, regresaríamos.
10
Eva
28. Dez. 2025
·
Aufenthalt am 4 Nächte
Once we arrived we were treated like VIPs. Ariana, Jose and Liz as well as all the other staff we encountered were extremely courteous and welcoming. The rooms were very nice and the beds comfortable.
Once we arrived we were treated like VIPs. Ariana, Jose and Liz as well as all the other staff we encountered were extremely courteous and welcoming. The rooms were very nice and the beds comfortable.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Dienstleistung
Der Service wird sehr gelobt - die Concierges sind proaktiv, freundlich und unterstützen oft bereits vor der Ankunft über WhatsApp. Eine Minderheit berichtete über betriebliche Probleme beim Check-in, bei der Abrechnung, beim Transport oder beim Zimmerservice.
Ähnliche Gästebewertungen
10
Andreia
9. Jan. 2026
·
Aufenthalt am 1 Nacht
Our stay at Vidanta Resort World was a great experience. The complex is beautiful and very well maintained, though we didn’t have enough time to explore everything it offers. The room was spacious, nicely decorated, and very comfortable. The staff was incredibly well training to host making us feeling very special greeting us by names and always showing they were ready for anything we needed. We had dinner at Havana Moon; the food was basic, but the atmosphere was fun. Later, we discovered an outdoor market-style dining area with several options and a much nicer ambiance, which we wish we had known about earlier. Having an Exclusive type of bracelet status, truly enhanced our stay, with access to a beach club cabana and a very convenient driver service available via WhatsApp at any time. Overall, we really enjoyed our stay and would love to return with more time to explore the resort. Overall, we really loved our stay at Vidanta Resort World. The scale, comfort, service, and exclusivity made it a memorable experience, even in a short visit. With more time, this resort clearly has so much more to offer.
Our stay at Vidanta Resort World was a great experience. The complex is beautiful and very well maintained, though we didn’t have enough time to explore everything it offers. The room was spacious, nicely decorated, and very comfortable. The staff was incredibly well training to host making us feeling very special greeting us by names and always showing they were ready for anything we needed. We had dinner at Havana Moon; the food was basic, but the atmosphere was fun. Later, we discovered an outdoor market-style dining area with several options and a much nicer ambiance, which we wish we had known about earlier. Having an Exclusive type of bracelet status, truly enhanced our stay, with access to a beach club cabana and a very convenient driver service available via WhatsApp at any time. Overall, we really enjoyed our stay and would love to return with more time to explore the resort. Overall, we really loved our stay at Vidanta Resort World. The scale, comfort, service, and exclusivity made it a memorable experience, even in a short visit. With more time, this resort clearly has so much more to offer.
4
Joy
29. Dez. 2024
·
Aufenthalt am 4 Nächte
READ the bill on checkout. There was ~500 USD worth of errors which took them 30 minutes to correct. 5 stars for Edgar (Jungala Park Hotel) and Arturo (Gong restaurant). These two went above and beyond. Melanie of Jungala Park Hotel was either super incompetent or untrained. On checkout we noticed ~10000 pesos (~500 USD) worth of incorrect charges (which took 30 minutes to resolve on checkout). That made us late for hotel arranged transportation (part of package) to airport to which the transportation staff not only gave us attitude but said they will not be able to transport us at all. Only after escalating to a manager did they honor their commitment. We felt tremendous inefficiency throughout the property (yes they had much staff but not efficient). Staff responses to queries many times seemed like they were LYING in order to take the easy way out. Our family of 5 made the package reservation which included aqua park access. On the day of access they randomly said only four park tickets were included, sucks to be the 5th family member. Bottom line, it was a ploy to extort an additional ticket which was supposed to be part of the package. All 5 laundry machines of the property were not functioning illustrating poor inspection and maintenance. When we pressed the issue their first response was just pay for hotel done laundry, and only after we pressed that its ridiculous that all 5 machines are non-functional they said "ok we will do your laundry for free".
READ the bill on checkout. There was ~500 USD worth of errors which took them 30 minutes to correct. 5 stars for Edgar (Jungala Park Hotel) and Arturo (Gong restaurant). These two went above and beyond. Melanie of Jungala Park Hotel was either super incompetent or untrained. On checkout we noticed ~10000 pesos (~500 USD) worth of incorrect charges (which took 30 minutes to resolve on checkout). That made us late for hotel arranged transportation (part of package) to airport to which the transportation staff not only gave us attitude but said they will not be able to transport us at all. Only after escalating to a manager did they honor their commitment. We felt tremendous inefficiency throughout the property (yes they had much staff but not efficient). Staff responses to queries many times seemed like they were LYING in order to take the easy way out. Our family of 5 made the package reservation which included aqua park access. On the day of access they randomly said only four park tickets were included, sucks to be the 5th family member. Bottom line, it was a ploy to extort an additional ticket which was supposed to be part of the package. All 5 laundry machines of the property were not functioning illustrating poor inspection and maintenance. When we pressed the issue their first response was just pay for hotel done laundry, and only after we pressed that its ridiculous that all 5 machines are non-functional they said "ok we will do your laundry for free".
8
Leslie
24. Feb. 2026
·
Aufenthalt am 5 Nächte
The property is stunning. I really appreciate how they have tried to maintain a more natural setting. The grounds are immaculately maintained. The room configuration was ideal for our family of four. The rooms are generously sized and we and our children had the ability to have private sleeping space, two full baths, and a kitchenette. The water park was a lot of fun for adults and children. It was not overly crowded and the wait for slides was manageable. The park was small enough the tween-aged children could explore as a group while the adults enjoyed the lazy river. However, I would expect that guests of the hotel would at least receive a discount on tickets to the water park, which was disappointing given we could see the park from our room. I would have rated excellent except we had problems at check in which required multiple escalations before being resolved (room access not working, unable to use room charge, no turndown, etc.). We also had errors on our final bill which took an hour to resolve after multiple attempts, and we were mistakenly charged the MXN amount in USD. While corrected, the hotel could provide no evidence that an almost $40,000 USD charge was reversed before I left. The pre-arranged transport for our return was not arranged until we double checked. Overall, we had a very good experience, but I would think twice before visiting again due to the stressful operational challenges which took away from the relaxing vacation I was seeking.
The property is stunning. I really appreciate how they have tried to maintain a more natural setting. The grounds are immaculately maintained. The room configuration was ideal for our family of four. The rooms are generously sized and we and our children had the ability to have private sleeping space, two full baths, and a kitchenette. The water park was a lot of fun for adults and children. It was not overly crowded and the wait for slides was manageable. The park was small enough the tween-aged children could explore as a group while the adults enjoyed the lazy river. However, I would expect that guests of the hotel would at least receive a discount on tickets to the water park, which was disappointing given we could see the park from our room. I would have rated excellent except we had problems at check in which required multiple escalations before being resolved (room access not working, unable to use room charge, no turndown, etc.). We also had errors on our final bill which took an hour to resolve after multiple attempts, and we were mistakenly charged the MXN amount in USD. While corrected, the hotel could provide no evidence that an almost $40,000 USD charge was reversed before I left. The pre-arranged transport for our return was not arranged until we double checked. Overall, we had a very good experience, but I would think twice before visiting again due to the stressful operational challenges which took away from the relaxing vacation I was seeking.
10
Jacqueline A
28. Nov. 2025
·
Aufenthalt am 1 Nacht
Concierge was incredible, so welcoming and warm, quick seamless check in, excellent bag delivery and the room is perfect!! So much space, super clean, modern design and lots of little touches that make it feel so luxurious. We love it here!!
Concierge was incredible, so welcoming and warm, quick seamless check in, excellent bag delivery and the room is perfect!! So much space, super clean, modern design and lots of little touches that make it feel so luxurious. We love it here!!
10
maria antonieta
24. Aug. 2025
·
Aufenthalt am 4 Nächte
El servicio de los concierge Melani, Edgar, Alejandro fue excelente. Un hotel muy cómodo, habitaciones amplias y bien decoradas, transportación privada en el complejo, prioridad de reserva en restaurantes y cabañas en las piscinas. Extraordinaria experiencia.
El servicio de los concierge Melani, Edgar, Alejandro fue excelente. Un hotel muy cómodo, habitaciones amplias y bien decoradas, transportación privada en el complejo, prioridad de reserva en restaurantes y cabañas en las piscinas. Extraordinaria experiencia.
10
Jason
4. Aug. 2025
·
Aufenthalt am 5 Nächte
The concierges services that my family got from this resort is 5 stars. We already received the concierges services days before we arrive to the resort. During the stays, we always have a my teenager children felt very safe moving around by themself giving the adult have more time to ourself to enjoy the vacations. I would definitely look forward to back to this resort.
The concierges services that my family got from this resort is 5 stars. We already received the concierges services days before we arrive to the resort. During the stays, we always have a my teenager children felt very safe moving around by themself giving the adult have more time to ourself to enjoy the vacations. I would definitely look forward to back to this resort.
10
Oscar
28. Nov. 2025
·
Aufenthalt am 6 Nächte
Our family of 5 spent 1 week at jungala park hotel and we wish we could have been there more time since the week flew by so fast. The property is huge but the transportation service between buildings makes it all feel small and close. Everyday we had a different meal and we were rarely dissatisfied. The service at jungala park was the best part, it was like something out of a movie with the staff learning all our names and paying extra attention to our young kids.
Our family of 5 spent 1 week at jungala park hotel and we wish we could have been there more time since the week flew by so fast. The property is huge but the transportation service between buildings makes it all feel small and close. Everyday we had a different meal and we were rarely dissatisfied. The service at jungala park was the best part, it was like something out of a movie with the staff learning all our names and paying extra attention to our young kids.
10
Devorah
21. Aug. 2025
·
Aufenthalt am 3 Nächte
Incredible service, a true five star experience.
Incredible service, a true five star experience.
10
Bradley
23. März 2025
·
Aufenthalt am 5 Nächte
Service was on the highest level I can’t say enough about how great it was and the people were. Resort is also incredible. Any stigma with travelling to Mexico was abolished by coming here. Safe. Highest quality of everything. (VIP experience)
Service was on the highest level I can’t say enough about how great it was and the people were. Resort is also incredible. Any stigma with travelling to Mexico was abolished by coming here. Safe. Highest quality of everything. (VIP experience)
6
BRIAN L.
1. Jan. 2025
·
Aufenthalt am 4 Nächte
It has the potential to be amazing but little things got in the way. Transportation from airport was terrible and took many hours. We were quite tired when we arrived only to be placed in a suite that literally was missing the tvs from the wall. They quickly got new tvs hung up, my daughter slipped off her shoes and stepped on the rug to find it was saturated in water (completely flooded). Did no one inspect the room? An hour later we were in a new room and at this point we missed all dining options. In the new room the tv didn’t work at all but we reported it and moved in. It was never fixed during our stay. All of the restaurants were booked ahead so we had to wait in line at the one restaurant that didn’t require reservations. Room service was spotty. Overall the property was beautiful but these things really got in the way.
It has the potential to be amazing but little things got in the way. Transportation from airport was terrible and took many hours. We were quite tired when we arrived only to be placed in a suite that literally was missing the tvs from the wall. They quickly got new tvs hung up, my daughter slipped off her shoes and stepped on the rug to find it was saturated in water (completely flooded). Did no one inspect the room? An hour later we were in a new room and at this point we missed all dining options. In the new room the tv didn’t work at all but we reported it and moved in. It was never fixed during our stay. All of the restaurants were booked ahead so we had to wait in line at the one restaurant that didn’t require reservations. Room service was spotty. Overall the property was beautiful but these things really got in the way.
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Standort
Das Hotel liegt inmitten eines riesigen Dschungel-artigen Vidanta-Komplexes und wirkt malerisch, aber weitläufig. Um zu den Pools, Restaurants oder dem Strand zu gelangen, sind in der Regel Fahrten mit dem Golfcart erforderlich. Der Strandbereich ist attraktiv, aber nicht immer zum Schwimmen geeignet.
Ähnliche Gästebewertungen
10
YOSEF
21. Apr. 2025
·
Aufenthalt am 5 Nächte
We have truly impressed by Jungala. I’ve never met such device level in Northern America, it would be possible to compare only with Mandatin Oriental in Dubai. A Jem in Jungle. We have stayed for 5 days during the Easter, we didn’t go to the same restaurant once, the Butler/concierge of Brenda and Jose service was always shifting expectations. There are now crowds, no lines, you feel this exclusive personal approach and enjoy your vacation. I am someone who lives Océan, and here it’s not really swimmable. But I have never regretted choosing this hotel and would gladly recommend it to picky clients and come back in the future. Absolute pleasure to be here
We have truly impressed by Jungala. I’ve never met such device level in Northern America, it would be possible to compare only with Mandatin Oriental in Dubai. A Jem in Jungle. We have stayed for 5 days during the Easter, we didn’t go to the same restaurant once, the Butler/concierge of Brenda and Jose service was always shifting expectations. There are now crowds, no lines, you feel this exclusive personal approach and enjoy your vacation. I am someone who lives Océan, and here it’s not really swimmable. But I have never regretted choosing this hotel and would gladly recommend it to picky clients and come back in the future. Absolute pleasure to be here
8
Zachary
6. Jan. 2025
·
Aufenthalt am 8 Nächte
It was a beautiful resort, a little large, but transportation with the use of shuttles was good. Only issue was some things were a bit expensive, $6.00 CAD for a can of pop for example is a bit much imo.
It was a beautiful resort, a little large, but transportation with the use of shuttles was good. Only issue was some things were a bit expensive, $6.00 CAD for a can of pop for example is a bit much imo.
10
Andreia
9. Jan. 2026
·
Aufenthalt am 1 Nacht
Our stay at Vidanta Resort World was a great experience. The complex is beautiful and very well maintained, though we didn’t have enough time to explore everything it offers. The room was spacious, nicely decorated, and very comfortable. The staff was incredibly well training to host making us feeling very special greeting us by names and always showing they were ready for anything we needed. We had dinner at Havana Moon; the food was basic, but the atmosphere was fun. Later, we discovered an outdoor market-style dining area with several options and a much nicer ambiance, which we wish we had known about earlier. Having an Exclusive type of bracelet status, truly enhanced our stay, with access to a beach club cabana and a very convenient driver service available via WhatsApp at any time. Overall, we really enjoyed our stay and would love to return with more time to explore the resort. Overall, we really loved our stay at Vidanta Resort World. The scale, comfort, service, and exclusivity made it a memorable experience, even in a short visit. With more time, this resort clearly has so much more to offer.
Our stay at Vidanta Resort World was a great experience. The complex is beautiful and very well maintained, though we didn’t have enough time to explore everything it offers. The room was spacious, nicely decorated, and very comfortable. The staff was incredibly well training to host making us feeling very special greeting us by names and always showing they were ready for anything we needed. We had dinner at Havana Moon; the food was basic, but the atmosphere was fun. Later, we discovered an outdoor market-style dining area with several options and a much nicer ambiance, which we wish we had known about earlier. Having an Exclusive type of bracelet status, truly enhanced our stay, with access to a beach club cabana and a very convenient driver service available via WhatsApp at any time. Overall, we really enjoyed our stay and would love to return with more time to explore the resort. Overall, we really loved our stay at Vidanta Resort World. The scale, comfort, service, and exclusivity made it a memorable experience, even in a short visit. With more time, this resort clearly has so much more to offer.
10
thalita
21. Feb. 2026
·
Aufenthalt am 2 Nächte
O quarto em que ficamos foi simplesmente maravilhoso. Lindo! Lindo! Lindo! Tudo de primeira. Deixaram um kit de banho com sais, óleo para banho para uso da hidro, outro Kit com itens para cuidados com o rosto. Todos da marca da abelha rainha. Maravilhoso, não há o que falar. A estrutura muito bem cuidada, funcionários muito solícitos e educados. Há toalhas boas, grossas e novas disponibilizadas nas piscinas. A piscina que tem no restaurante do hamburguer super linda com camas e espreguiçadeiras confortáveis. O único tema é que tudo dentro do resort é pago, inclusive o acesso ao parque aquático. Na hora de reservar, não me atentei que ele seria separado. Somos brasileiros, então a conversão em real nos assustou um pouco, tudo com um custo muito elevado. Compramos na piscina 2 hamburguers (bons, não excelentes), 6 cervejas e 1 batata frita por R$ 700,00. Então se vc for ao jungala, esteja atento a isso. Outro tema foi o acesso ao resort, é um complexo, na entrada está escrito VIDANTA, e dentro do complexo tem vários resorts. O GPS te leva próximo ao local, então quanto estiverem indo ou vindo pela estrada fique atendo a esse nome: VIDANTA. Ali vc faz o primeiro acesso e depois te levam em carrinhos de golfe para a estrutura.
O quarto em que ficamos foi simplesmente maravilhoso. Lindo! Lindo! Lindo! Tudo de primeira. Deixaram um kit de banho com sais, óleo para banho para uso da hidro, outro Kit com itens para cuidados com o rosto. Todos da marca da abelha rainha. Maravilhoso, não há o que falar. A estrutura muito bem cuidada, funcionários muito solícitos e educados. Há toalhas boas, grossas e novas disponibilizadas nas piscinas. A piscina que tem no restaurante do hamburguer super linda com camas e espreguiçadeiras confortáveis. O único tema é que tudo dentro do resort é pago, inclusive o acesso ao parque aquático. Na hora de reservar, não me atentei que ele seria separado. Somos brasileiros, então a conversão em real nos assustou um pouco, tudo com um custo muito elevado. Compramos na piscina 2 hamburguers (bons, não excelentes), 6 cervejas e 1 batata frita por R$ 700,00. Então se vc for ao jungala, esteja atento a isso. Outro tema foi o acesso ao resort, é um complexo, na entrada está escrito VIDANTA, e dentro do complexo tem vários resorts. O GPS te leva próximo ao local, então quanto estiverem indo ou vindo pela estrada fique atendo a esse nome: VIDANTA. Ali vc faz o primeiro acesso e depois te levam em carrinhos de golfe para a estrutura.
10
Peter
5. Jan. 2025
·
Aufenthalt am 7 Nächte
It’s a great hotel. The kids had fun at the waterpark. It is tough getting around the resort because you have to get picked up by a golf cart every time. It’s a massive resort! The food was pretty good, everything was a little pricey, but it was to be expected.
It’s a great hotel. The kids had fun at the waterpark. It is tough getting around the resort because you have to get picked up by a golf cart every time. It’s a massive resort! The food was pretty good, everything was a little pricey, but it was to be expected.
10
Joseph
4. Jan. 2025
·
Aufenthalt am 10 Nächte
Review of Jungala Hotel Our 10-day stay at Jungala Hotel was a mix of stunning features and minor challenges. The rooms are clean, modern, and beautifully designed, with comfortable beds and a serene jungle setting that’s perfect for nature lovers. The hotel provides access to an exclusive beach club, though it’s a 10–15-minute golf cart ride from the rooms. The beach club is fantastic—cabana rentals are free (but must be booked early), and the menu offers delicious, clean options. The waiters are friendly, attentive, and quick. While the beach is free of seaweed, it is rocky, with a small area for swimming. My kids enjoyed exploring the rocks and finding sea creatures. The dining experiences were exceptional. Tremont, an Italian restaurant, served amazing food, and Alain, our waiter, was outstanding. Breakfast at Quinto, included in our package, was beautifully presented with a variety of options. The Salum area added charm with its lively bars, food stalls, and illuminated cabanas at night. While the resort is beautiful, transportation can be frustrating. The golf cart rides between areas can take 30 minutes round trip, and walking to main areas can take up to 50 minutes. Additionally, our first days were marred by issues like no hot water, which were resolved quickly. Special thanks to Jaz and Emmanuel for making our stay enjoyable. Despite the setbacks, the resort’s amenities, exceptional food, and beautiful surroundings make it worth a visit. We recommend Jungala
Review of Jungala Hotel Our 10-day stay at Jungala Hotel was a mix of stunning features and minor challenges. The rooms are clean, modern, and beautifully designed, with comfortable beds and a serene jungle setting that’s perfect for nature lovers. The hotel provides access to an exclusive beach club, though it’s a 10–15-minute golf cart ride from the rooms. The beach club is fantastic—cabana rentals are free (but must be booked early), and the menu offers delicious, clean options. The waiters are friendly, attentive, and quick. While the beach is free of seaweed, it is rocky, with a small area for swimming. My kids enjoyed exploring the rocks and finding sea creatures. The dining experiences were exceptional. Tremont, an Italian restaurant, served amazing food, and Alain, our waiter, was outstanding. Breakfast at Quinto, included in our package, was beautifully presented with a variety of options. The Salum area added charm with its lively bars, food stalls, and illuminated cabanas at night. While the resort is beautiful, transportation can be frustrating. The golf cart rides between areas can take 30 minutes round trip, and walking to main areas can take up to 50 minutes. Additionally, our first days were marred by issues like no hot water, which were resolved quickly. Special thanks to Jaz and Emmanuel for making our stay enjoyable. Despite the setbacks, the resort’s amenities, exceptional food, and beautiful surroundings make it worth a visit. We recommend Jungala
10
Markus
23. Feb. 2026
·
Aufenthalt am 1 Nacht
Excellent room, wonderful staff. The food was very good. Be aware and able to accept the fact that to get anywhere on the grounds, you need to be driven in golf cart – this includes to a restaurant. Room service is great, the waterpark was fantastic. The beach conditions are not really ideal for swimming, but still beautiful, and the pools are lovely.
Excellent room, wonderful staff. The food was very good. Be aware and able to accept the fact that to get anywhere on the grounds, you need to be driven in golf cart – this includes to a restaurant. Room service is great, the waterpark was fantastic. The beach conditions are not really ideal for swimming, but still beautiful, and the pools are lovely.
8
Daniel
17. Jan. 2026
·
Aufenthalt am 3 Nächte
Fina enorma rum. MEN i hotellbyggnaden finns absolut ingenting, utan man behöver beställa skjuts av en golfbil överallt, till restaurang, pool, beach, parkeringen (om man har bil med sig). Rummen har utsikt rakt in i djungel så man ser inget heller. Otroligt märkligt koncept.
Fina enorma rum. MEN i hotellbyggnaden finns absolut ingenting, utan man behöver beställa skjuts av en golfbil överallt, till restaurang, pool, beach, parkeringen (om man har bil med sig). Rummen har utsikt rakt in i djungel så man ser inget heller. Otroligt märkligt koncept.
10
Izhar
27. Jan. 2026
·
Aufenthalt am 4 Nächte
We loved our stay at jungala! The grounds are beautiful, with a very relaxing vibe. The suites are spacious & tastefully decorated with just about every amenity you would need. The staff was attentive to our every need. We had access to the other hotels & pools on the vidante property. We would definitely return here on a future trip to playa del Carmen
We loved our stay at jungala! The grounds are beautiful, with a very relaxing vibe. The suites are spacious & tastefully decorated with just about every amenity you would need. The staff was attentive to our every need. We had access to the other hotels & pools on the vidante property. We would definitely return here on a future trip to playa del Carmen
6
anna
6. Jan. 2025
·
Aufenthalt am 9 Nächte
Disclaimer: went during the busiest week-Christmas-New Years. I called 1800 number to provide them our flight information to arrange transport, only to find upon arrival that it was not arranged. We did manage to find Vidanta van at the airport and talked them into taking us (I had to sign for some charge which was later voided by the front desk staff) So, the resort is not brand new. It is remodeled part of one of their other hotels, Grande Luxxe. Lush tropical jungle-the grounds are great and they did an amazing job with mosquito and other insect control. Beautiful, spacious rooms. The bedroom had comfortable beds/bedding. The living room where kids slept had 2 trundle beds, both pretty hard. It took a while for the water in the shower to heat up, but we knew what to expect and started shower way ahead. The restaurant were plenty, though a bit pricy for Mexico. Front lobby staff was always pleasant and helpful. Edgar, Alejandro and Melanie were on point. We had 4 free tix to waterpark on property-no lines and kids had fun Transportation to and from restaurants/pools/beach clubs were spotty. Sometimes it was instant, sometimes we waited for a golf cart 10-15 minutes. The Beach Club-Expedia pictures wer great, though water in the pool was cold, and first day we waited for 40 min to get seats. Beach was the biggest letdown and disappointment as there was no swimmable beach. It was all rocks, coral and seaweed.
Disclaimer: went during the busiest week-Christmas-New Years. I called 1800 number to provide them our flight information to arrange transport, only to find upon arrival that it was not arranged. We did manage to find Vidanta van at the airport and talked them into taking us (I had to sign for some charge which was later voided by the front desk staff) So, the resort is not brand new. It is remodeled part of one of their other hotels, Grande Luxxe. Lush tropical jungle-the grounds are great and they did an amazing job with mosquito and other insect control. Beautiful, spacious rooms. The bedroom had comfortable beds/bedding. The living room where kids slept had 2 trundle beds, both pretty hard. It took a while for the water in the shower to heat up, but we knew what to expect and started shower way ahead. The restaurant were plenty, though a bit pricy for Mexico. Front lobby staff was always pleasant and helpful. Edgar, Alejandro and Melanie were on point. We had 4 free tix to waterpark on property-no lines and kids had fun Transportation to and from restaurants/pools/beach clubs were spotty. Sometimes it was instant, sometimes we waited for a golf cart 10-15 minutes. The Beach Club-Expedia pictures wer great, though water in the pool was cold, and first day we waited for 40 min to get seats. Beach was the biggest letdown and disappointment as there was no swimmable beach. It was all rocks, coral and seaweed.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Gastronomie
Viele Gäste haben das Essen genossen und fanden eine große Auswahl auf dem gesamten Gelände. Die Preise werden jedoch oft als hoch empfunden, Reservierungen können erforderlich sein und die Aufenthalte sind nicht All-inclusive.
Ähnliche Gästebewertungen
8
Zachary
6. Jan. 2025
·
Aufenthalt am 8 Nächte
It was a beautiful resort, a little large, but transportation with the use of shuttles was good. Only issue was some things were a bit expensive, $6.00 CAD for a can of pop for example is a bit much imo.
It was a beautiful resort, a little large, but transportation with the use of shuttles was good. Only issue was some things were a bit expensive, $6.00 CAD for a can of pop for example is a bit much imo.
10
Michele
22. Juni 2025
·
Aufenthalt am 3 Nächte
Great property with good food. Service A++
Great property with good food. Service A++
6
Danny
12. Aug. 2025
·
Aufenthalt am 3 Nächte
Los precios excesivamente caros en alimentos bebidas
Los precios excesivamente caros en alimentos bebidas
10
Peter
5. Jan. 2025
·
Aufenthalt am 7 Nächte
It’s a great hotel. The kids had fun at the waterpark. It is tough getting around the resort because you have to get picked up by a golf cart every time. It’s a massive resort! The food was pretty good, everything was a little pricey, but it was to be expected.
It’s a great hotel. The kids had fun at the waterpark. It is tough getting around the resort because you have to get picked up by a golf cart every time. It’s a massive resort! The food was pretty good, everything was a little pricey, but it was to be expected.
10
Joseph
4. Jan. 2025
·
Aufenthalt am 10 Nächte
Review of Jungala Hotel Our 10-day stay at Jungala Hotel was a mix of stunning features and minor challenges. The rooms are clean, modern, and beautifully designed, with comfortable beds and a serene jungle setting that’s perfect for nature lovers. The hotel provides access to an exclusive beach club, though it’s a 10–15-minute golf cart ride from the rooms. The beach club is fantastic—cabana rentals are free (but must be booked early), and the menu offers delicious, clean options. The waiters are friendly, attentive, and quick. While the beach is free of seaweed, it is rocky, with a small area for swimming. My kids enjoyed exploring the rocks and finding sea creatures. The dining experiences were exceptional. Tremont, an Italian restaurant, served amazing food, and Alain, our waiter, was outstanding. Breakfast at Quinto, included in our package, was beautifully presented with a variety of options. The Salum area added charm with its lively bars, food stalls, and illuminated cabanas at night. While the resort is beautiful, transportation can be frustrating. The golf cart rides between areas can take 30 minutes round trip, and walking to main areas can take up to 50 minutes. Additionally, our first days were marred by issues like no hot water, which were resolved quickly. Special thanks to Jaz and Emmanuel for making our stay enjoyable. Despite the setbacks, the resort’s amenities, exceptional food, and beautiful surroundings make it worth a visit. We recommend Jungala
Review of Jungala Hotel Our 10-day stay at Jungala Hotel was a mix of stunning features and minor challenges. The rooms are clean, modern, and beautifully designed, with comfortable beds and a serene jungle setting that’s perfect for nature lovers. The hotel provides access to an exclusive beach club, though it’s a 10–15-minute golf cart ride from the rooms. The beach club is fantastic—cabana rentals are free (but must be booked early), and the menu offers delicious, clean options. The waiters are friendly, attentive, and quick. While the beach is free of seaweed, it is rocky, with a small area for swimming. My kids enjoyed exploring the rocks and finding sea creatures. The dining experiences were exceptional. Tremont, an Italian restaurant, served amazing food, and Alain, our waiter, was outstanding. Breakfast at Quinto, included in our package, was beautifully presented with a variety of options. The Salum area added charm with its lively bars, food stalls, and illuminated cabanas at night. While the resort is beautiful, transportation can be frustrating. The golf cart rides between areas can take 30 minutes round trip, and walking to main areas can take up to 50 minutes. Additionally, our first days were marred by issues like no hot water, which were resolved quickly. Special thanks to Jaz and Emmanuel for making our stay enjoyable. Despite the setbacks, the resort’s amenities, exceptional food, and beautiful surroundings make it worth a visit. We recommend Jungala
10
Markus
23. Feb. 2026
·
Aufenthalt am 1 Nacht
Excellent room, wonderful staff. The food was very good. Be aware and able to accept the fact that to get anywhere on the grounds, you need to be driven in golf cart – this includes to a restaurant. Room service is great, the waterpark was fantastic. The beach conditions are not really ideal for swimming, but still beautiful, and the pools are lovely.
Excellent room, wonderful staff. The food was very good. Be aware and able to accept the fact that to get anywhere on the grounds, you need to be driven in golf cart – this includes to a restaurant. Room service is great, the waterpark was fantastic. The beach conditions are not really ideal for swimming, but still beautiful, and the pools are lovely.
10
LAURA D SALDANA
1. Okt. 2025
·
Aufenthalt am 4 Nächte
Service was absolutely amazing! Food was delicious at all their restaurants. Had a blast at Jungala water park and Cirque du Soleil with dinner was awesome. The only downside during our stay was the sargassum but, we still enjoyed the other amenities.
Service was absolutely amazing! Food was delicious at all their restaurants. Had a blast at Jungala water park and Cirque du Soleil with dinner was awesome. The only downside during our stay was the sargassum but, we still enjoyed the other amenities.
10
Estrella
29. Juni 2025
·
Aufenthalt am 2 Nächte
Me encantó! Lo único, es que no estaba todo incluido.
Me encantó! Lo único, es que no estaba todo incluido.
10
Oscar
28. Nov. 2025
·
Aufenthalt am 6 Nächte
Our family of 5 spent 1 week at jungala park hotel and we wish we could have been there more time since the week flew by so fast. The property is huge but the transportation service between buildings makes it all feel small and close. Everyday we had a different meal and we were rarely dissatisfied. The service at jungala park was the best part, it was like something out of a movie with the staff learning all our names and paying extra attention to our young kids.
Our family of 5 spent 1 week at jungala park hotel and we wish we could have been there more time since the week flew by so fast. The property is huge but the transportation service between buildings makes it all feel small and close. Everyday we had a different meal and we were rarely dissatisfied. The service at jungala park was the best part, it was like something out of a movie with the staff learning all our names and paying extra attention to our young kids.
4
Anh
3. Okt. 2025
·
Aufenthalt am 7 Nächte
Its a nice hotel, and the staff are pretty helpful but we found our overall stay disappointing for a number of reasons. We booked because of the waterpark but our 2 year old was not allowed on a single slide, not even if we held him on the baby slide at the waterpark for babies. I’ve never been to a waterpark that strict. He got so upset that he wasn't allowed on anything, we left. The website boasts 20 restaurants, but for dinner we had 2 to choose from. Worst was the value. It cost almost $1000 cad a night, while its nice, its not that nice. And the food and drinks were all overpriced. They weren’t terrible but I’ve had $200 steak, that wasn’t it. The salmon sushi still had a bone in it, that shouldn't happen at a fancy restaurant. We paid for a week and even though we were told we wouldn’t get a refund, we left after 3 days and went and stayed at an all inclusive in Cancun were the food was just as good and the selection was better. I didn't want to waste a whole week there, I would rather pay for 2 vacations.
Its a nice hotel, and the staff are pretty helpful but we found our overall stay disappointing for a number of reasons. We booked because of the waterpark but our 2 year old was not allowed on a single slide, not even if we held him on the baby slide at the waterpark for babies. I’ve never been to a waterpark that strict. He got so upset that he wasn't allowed on anything, we left. The website boasts 20 restaurants, but for dinner we had 2 to choose from. Worst was the value. It cost almost $1000 cad a night, while its nice, its not that nice. And the food and drinks were all overpriced. They weren’t terrible but I’ve had $200 steak, that wasn’t it. The salmon sushi still had a bone in it, that shouldn't happen at a fancy restaurant. We paid for a week and even though we were told we wouldn’t get a refund, we left after 3 days and went and stayed at an all inclusive in Cancun were the food was just as good and the selection was better. I didn't want to waste a whole week there, I would rather pay for 2 vacations.
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
2
Rafael
vor 2 Wochen
·
Aufenthalt am 1 Nacht
Pésimo el servicio Personal no resuelve Parque jungala cerrado y no avisaron Tardan los carritos de golf en recibirte
Pésimo el servicio Personal no resuelve Parque jungala cerrado y no avisaron Tardan los carritos de golf en recibirte
10
Todd
vor 3 Wochen
·
Aufenthalt am 2 Nächte
Great place and good location in general
Great place and good location in general
10
Diego
vor 4 Wochen
·
Aufenthalt am 3 Nächte
La playa tenía mucho sargazo
La playa tenía mucho sargazo
10
Lucie
vor 4 Wochen
·
Aufenthalt am 4 Nächte
Très beau domaine dans la nature où on croise régulièrement des iguanes, coatis et capibaras (+ crocodiles dans des emplacement dédiés) Super qualité de service, avec un concierge (merci Sebastian !) et globalement tout le personnel toujours prêt à répondre à nos questions Chambre magnifique, très bien équipée De nombreuses piscines et plage (malheureusement beaucoup d’algues au mois d’août - la plage est propre mais l’eau était remplie de sargasses ) Petit déjeuner buffet (en supplément) génial avec énormément de choix Accès au parc aquatique super pour les enfants (pris en supplément au moment de la réservation) Tous les déplacements dans le domaine se font avec des petites voiturettes/navettes - y compris pour aller récupérer la voiture au parking - ce qui ralenti un peu les activités (on peut faire à pieds, mais difficile avec la chaleur), et il faut prendre en compte cette « contrainte »
Très beau domaine dans la nature où on croise régulièrement des iguanes, coatis et capibaras (+ crocodiles dans des emplacement dédiés) Super qualité de service, avec un concierge (merci Sebastian !) et globalement tout le personnel toujours prêt à répondre à nos questions Chambre magnifique, très bien équipée De nombreuses piscines et plage (malheureusement beaucoup d’algues au mois d’août - la plage est propre mais l’eau était remplie de sargasses ) Petit déjeuner buffet (en supplément) génial avec énormément de choix Accès au parc aquatique super pour les enfants (pris en supplément au moment de la réservation) Tous les déplacements dans le domaine se font avec des petites voiturettes/navettes - y compris pour aller récupérer la voiture au parking - ce qui ralenti un peu les activités (on peut faire à pieds, mais difficile avec la chaleur), et il faut prendre en compte cette « contrainte »
10
Luke
17. Aug. 2026
·
Aufenthalt am 6 Nächte
We had an incredible time. The rooms are lovely and spacious. Everyone at the hotel and throughout the resort is so incredibly kind. The private shuttles for Jungala make it so easy to get around. Daily breakfast at Del Lago was amazing. We were traveling with a 6 year old, so having access to all of the pools at the resort and the water park was so great! Cirque du Soleil on site was definitely a highlight. Excited to return.
We had an incredible time. The rooms are lovely and spacious. Everyone at the hotel and throughout the resort is so incredibly kind. The private shuttles for Jungala make it so easy to get around. Daily breakfast at Del Lago was amazing. We were traveling with a 6 year old, so having access to all of the pools at the resort and the water park was so great! Cirque du Soleil on site was definitely a highlight. Excited to return.
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 00:00
Vor 12:00
Kaution
Sie müssen für diese Unterkunft eine Kaution bezahlen, die vollständig zurückerstattet werden kann.
Mehr anzeigenOptionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
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Sofortige KI-Antworten basieren auf den Informationen des Hotels.
Preise für kommende Reisedaten
September 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Oktober 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Günstiger
Teurer
Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-09-16: 308.74438506958006USD
- 2026-09-17: 262.58741922363276USD
- 2026-09-18: 347.5699666186523USD
- 2026-09-19: 344.5856732409668USD
- 2026-09-20: 262.58741922363276USD
- 2026-09-21: 262.4247653411865USD
- 2026-09-22: 262.4247653411865USD
- 2026-09-23: 262.12178330566405USD
- 2026-09-24: 262.58741922363276USD
- 2026-09-25: 347.5898584057617USD
- 2026-09-26: 347.5898584057617USD
- 2026-09-27: 262.12178330566405USD
- 2026-09-28: 262.58741922363276USD
- 2026-09-29: 262.58741922363276USD
- 2026-09-30: 262.58741922363276USD
- 2026-10-01: 262.12178330566405USD
- 2026-10-02: 351.12128099121094USD
- 2026-10-03: 347.5898584057617USD
- 2026-10-04: 262.58741922363276USD
- 2026-10-05: 262.58741922363276USD
- 2026-10-06: 262.58741922363276USD
- 2026-10-07: 262.58741922363276USD
- 2026-10-08: 262.58741922363276USD
- 2026-10-09: 347.5898584057617USD
- 2026-10-10: 347.5898584057617USD
- 2026-10-11: 262.58741922363276USD
- 2026-10-12: 262.58741922363276USD
- 2026-10-13: 262.58741922363276USD
- 2026-10-14: 262.58741922363276USD
- 2026-10-15: 262.58741922363276USD
- 2026-10-16: 347.5898584057617USD
- 2026-10-17: 347.5898584057617USD
- 2026-10-18: 262.58741922363276USD
- 2026-10-19: 262.58741922363276USD
- 2026-10-20: 262.58741922363276USD
- 2026-10-21: 262.58741922363276USD
- 2026-10-22: 262.58741922363276USD
- 2026-10-23: 347.5898584057617USD
- 2026-10-24: 347.5898584057617USD
- 2026-10-25: 262.58741922363276USD
- 2026-10-26: 262.58741922363276USD
- 2026-10-27: 262.58741922363276USD
- 2026-10-28: 262.58741922363276USD
- 2026-10-29: 262.58741922363276USD
- 2026-10-30: 351.12128099121094USD
- 2026-10-31: 351.12128099121094USD
- 2026-11-01: 290.91969784423827USD
- 2026-11-02: 291.43553601013184USD
- 2026-11-03: 291.43553601013184USD
- 2026-11-04: 291.43553601013184USD
- 2026-11-05: 291.43553601013184USD
- 2026-11-06: 351.12128099121094USD
- 2026-11-07: 347.5898584057617USD
- 2026-11-08: 291.43553601013184USD
- 2026-11-09: 291.43553601013184USD
- 2026-11-10: 291.43553601013184USD
- 2026-11-11: 291.43553601013184USD
- 2026-11-12: 291.43553601013184USD
- 2026-11-13: 346.88359490112305USD
- 2026-11-14: 347.5898584057617USD
- 2026-11-15: 366.9380183825683USD
- 2026-11-16: 366.9380183825683USD
Bitte kontaktiere die Unterkunft mindestens 48 Stunden vor der Anreise, um den Check-in zu arrangieren. Kontaktiere die Unterkunft bitte im Voraus, um Hinweise zum Check-in zu erhalten. Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Falls du mit dem Auto anreist, kontaktiere diese Unterkunft bitte im Voraus, um weitere Informationen wie eine Wegbeschreibung zu erhalten. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt. Der Wasserpark der Unterkunft ist donnerstags und freitags geschlossen.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
Sie müssen die folgende Kaution bezahlen, die vollständig zurückerstattet werden kann.
Kaution: 1000 USD pro Unterkunft, pro Aufenthalt
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten, Debitkarten und Bargeld.
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- Der Pool ist rund um die Uhr geöffnet
- Für Massageanwendungen und Behandlungen im Wellnessbereich sind Voranmeldungen erforderlich. Bitte setze dazu vor der Anreise mit diesem Resort in Verbindung. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung.
- Zugang über Mobilschlüssel.
- Parken mit Parkservice: 7 USD pro Tag (Pauschalgebühr)
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Restaurant
Pool
Business-Center
Zimmerservice
Dienstleistungen
Business-Center
Informationsschalter für Ausflüge
Chemische Reinigung
Babysitting/Kinderbetreuung
Reinigung
Bankett-Ausstattung
Geldwechsel
Safe
Geldautomat
Gepäckaufbewahrung
Waschsalon mit Selbstbedienung
24-Hour Front Desk
Concierge Services
Aktivitäten
Pool
Tennisplätze
Privatstrand
Garten
Golfplatz (in der Nähe)
Strand (in der Nähe)
Pool im Freien
Live-Musik
Evening Entertainment
Pool (Infinity)
Gartenmöbel
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Water Park
Allgemein
Zimmerservice
Restaurant
Nichtraucher-Zimmer
Sauna
Whirlpool/Jacuzzi
Dampfsauna
Massage
Spa & Wellness Center
Friseur/Schönheitssalon
Körperanwendungen
Gesichtsanwendungen
Pool-Bar
Lunchpakete
Frühstück auf dem Zimmer
Familienzimmer
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parkmöglichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Parkservice
Parking (Limited)
Parking Onsite
Internet
Kostenloses W-LAN