Name: Embassy Suites Syracuse
Address: 6646 Old Collamer Road South, Syracuse, New York, USA, Syracuse, New York, US
Price range: 161 $–318 $ per night
Rating: 8.13

Was Gäste sagen

Durchweg hervorzuheben sind das freundliche Personal, die geräumigen Suiten und das beliebte kostenlose Frühstück mit frisch zubereiteten Omeletts im Embassy Suites Syracuse. Wiederkehrende Kritikpunkte sind jedoch eine uneinheitliche Zimmerreinigung, gelegentliche Wartungs- oder Probleme mit der Klimaanlage sowie Einschränkungen oder Schließungen des Pools.

Die Lage ist günstig zur Autobahn und zum Flughafen, aber einige Zimmer zur Autobahn hin berichten über Lärmbelästigung. Gäste schätzen die abendliche Rezeption und die Bar vor Ort, obwohl der Service manchmal unterbesetzt sein kann oder früher als erwartet schließt. Erwarten Sie geräumige Suiten und solide Annehmlichkeiten, aber mit variabler Instandhaltung und Richtlinien, die Ihren Aufenthalt beeinträchtigen können.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Nutzung des Innenpools erfordert Reservierungen und ist manchmal geschlossen oder unangenehm kalt. Kostenlose Parkplätze und eine abendliche Rezeption/Bar sind positiv, obwohl die Bar früh schließen oder unterbesetzt sein kann; Aufzüge können zu Stoßzeiten begrenzt sein.

Reinigung

Die Meinungen gehen stark auseinander: Viele Gäste fanden die Gemeinschaftsbereiche und einige Zimmer sehr sauber, aber es gibt wiederholt Berichte über schmutzige Badezimmer, fleckige Polster oder Bettwäsche, Staub und versäumte Reinigungsarbeiten. Erwarten Sie unterschiedliche Standards in den Zimmern.

Ähnliche Gästebewertungen

6

Kyle

21. Sept. 2025

·

Aufenthalt am 1 Nacht

The lobby, restaurant, and areas visible to guests were clean, comfortable, and appeared well-kept. Unfortunately, our room told a very different story. The bathroom had a leaking toilet tank, with the garbage can placed under it to catch the dripping water. The shampoo and body wash dispensers that should have been attached to the wall were missing, leaving visible gunk where they used to be. There was dust and dirt in the bathroom crevices, buildup around the wet bar sink, and even white stains on the decorative pillows on the couch. The extra bedding provided for the pullout couch didn’t smell fresh and was missing pieces. The beds and pillows were uncomfortable, which made for a poor night’s sleep. We also went down for breakfast before closing time. There were still many guests eating, and while the back-of-house staff were friendly and cheerful, the front-of-house staff were the opposite. Rude and impatient. We were told multiple times to hurry up because breakfast was almost over, and we watched them rush other guests as well. At one point, a staff member even told a guest it wasn’t her fault the guest had “slept in.” It was very clear they just wanted to wrap up and leave, which left a bad impression. Overall, while the common areas gave a good first impression, the condition and cleanliness of the actual room, combined with the unpleasant breakfast experience, made the stay disappointing and not one we’d recommend.

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4

Lilian

6. Sept. 2024

·

Aufenthalt am 1 Nacht

They clearly do not clean the rooms well during guest changes as my room had left over food, debris and small trash in multiple locations. Also, they do not clean the room in between stays even when you make a request. “They just change the linens”. Not recommended and such a disappointment!

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2

Michaelo

31. Mai 2025

·

Aufenthalt am 3 Nächte

Wow! The rooms are filthy. The lobby and check in area is super clean lulling you into a false sense of security. The rooms are filthy and not just in it was not cleaned so well before your check-in but in a way where it has been missed for the past 5 years. Cleaning must consist of just grabbing garbage bags and remaking the bed because there is no wiping down of surfaces, no vacuuming, no sweeping or mopping. The food, dead bugs, mold and grime on the carpet and tiles is terrifying and the ceiling water damage and suspicious smells give you the heebie jeebies. If you have stayed in an embassy suites in say Glendale CA or San Diego CA you would think you’d be getting the same level of service and standards, you’d be severely wrong. Thr property and cleanliness of guest rooms is atrocious but the front desk reps and breakfast buffet staff were amazing. I feel bad having to lump them in with this honest review of the rooms. I wish I could upload pictures to warn everyone away!

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2

Amanda

27. Okt. 2024

·

Aufenthalt am 1 Nacht

This place was so dirty! I expected much more from the Hilton brand, especially at this price point. The atrium style is nice but just gives you a bird's-eye view of all the dust and dirt on top of everything down below. In our room the carpet was full of stains, the walls had splash marks from what I hope was just coffee. The throw pillows on the couch and the curtains had stains on them. Even the tv remote had gunk smeared all over it. The bathroom was easily the dirtiest hotel bathroom I've ever had. The shower floor was so caked in dirt, it really grossed me out and to top it all off the dirty toilet didn't even flush properly. We tried to do the free buffet breakfast but had so much difficulty finding a clean plate that we kind of lost confidence the food would be safe to eat so we went out for breakfast instead. As for the positives, we chose this place for the location which was convenient for us. It had plenty of free parking and our room faced the opposite side from the highway so it was very quiet. So in theory we could've had a good night's sleep if we weren't so grossed out by the room!

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6

Smitha

2. Jan. 2024

·

Aufenthalt am 1 Nacht

Our last stay at the hotel was not as clean as the previous stay. There was a used sanitary napkin left in the bathroom and the breakfast area was not cleaned between uses. We had to clean it ourselves before we could eat. We were also staying on the 5th floor but we could smell the omelets by 5:30am in our rooms. Hopefully steps can be taken to keep the smells out of the rooms especially if they are as strong as they are to wake people up.

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10

DONNAMAY

14. Mai 2025

·

Aufenthalt am 1 Nacht

The hotel us very clean. The employees are very friendly and professional. The room was very clean and relaxing. I will recommend this hotel to all.

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2

Eileen

12. Nov. 2023

·

Aufenthalt am 1 Nacht

The room and bathroom were filthy. Management was not responsive. Do yourself a favor and choose another hotel in this desolate section of East Syracruse.

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4

Megan

17. Feb. 2025

·

Aufenthalt am 1 Nacht

Comforter on the bed had brown stains on it. Long black hairs on floor in bathroom and in sink right when I arrived. Rooms are large and updated but it definitely wasn’t clean. It was also really noisy as the rooms are all in a giant square with the doors facing the lounge and restaurant/bar area on the first floor- so it was echoing the loud drunk people in the lounge late into the night. Breakfast was good and enjoyed the omelette made in front of you. The staff was friendly. I don’t think I would stay again though because of the lack of cleanliness of the room.

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6

Lise

12. Okt. 2024

·

Aufenthalt am 1 Nacht

There was hair and pubic hair on the bathroom floor when we arrived. That is not acceptable.

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6

Terry

22. Juni 2025

·

Aufenthalt am 1 Nacht

Staff were exceptional and friendly. Breakfast was nice. Beyond that Very Disappointed. We often choose Embassy Suites or other Hilton properties due to their reputation and previous experiences. This hotel is definitely not up to that standard. Layout was nice and you could see it was nice once. Current state it is run down, not well maintained and not clean. Our room had dirty floors, food on the couch and lots of stained cushions. The sofa bed was probably the worst I've seen in terms of the mattress. Table and counter tops were dirty. Lots of disrepair in the bathroom and with the windows. Even the cute spaces in the common areas were very dirty and stained. Proximity to the highway was nice but it was very loud on that side.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Suiten sind geräumig und komfortabel mit separaten Wohnbereichen, aber mehrere Bewertungen erwähnen Probleme mit der Klimaanlage, schwache Beleuchtung oder kleine Badezimmer sowie Lärm in Zimmern zur Autobahn oder zur Atriumseite hin. Schlafsofas sind oft unbequem.

Dienstleistung

Das Personal wird häufig als freundlich, einladend und hilfsbereit beschrieben, obwohl es Beschwerden über langsamen Check-in, schlechte Kommunikation oder vereinzelt unhöfliche Interaktionen gibt. Die Reaktionsfähigkeit des Reinigungspersonals kann unterschiedlich sein.

Standort

Günstig gelegen für Autofahrer und mit guter Anbindung zum Flughafen sowie in der Nähe des Messegeländes/der Syracuse University, aber nicht zentral zur Innenstadt und die unmittelbare Umgebung wirkt für manche weniger ansprechend.

Gastronomie

Das Frühstück ist ein Pluspunkt mit frisch zubereiteten Omeletts und einer guten Auswahl, aber manchmal gehen Artikel zur Neige oder kommen kalt an, und die Öffnungszeiten oder der Service können sich gehetzt anfühlen. Das Essen in der Bar ist in Ordnung und die Gutscheine für abendliche Getränke sind ein Plus.

Monat	Durchschnittspreis
Januar	146 $
Februar	155 $
März	175 $
April	175 $
Mai	208 $
Juni	190 $
Juli	214 $
August	239 $
September	200 $
Oktober	192 $
November	159 $
Dezember	150 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $229	15 $252	16 $229	17 $281	18 $238	19 $241
20 $214	21 $231	22 $231	23 $229	24 $230	25 $214	26 $228
27 $213	28 $231	29 $230	30 $222

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $187	2 $189	3 $197
4 $161	5 $183	6 $169	7 $173	8 $177	9 $200	10 $233
11 $161	12 $171	13 $170	14 $235	15 $300	16	17
18 $217	19 $194	20 $194	21 $205	22 $206	23 $252	24 $300
25 $191	26 $187	27 $171	28 $163	29 $225	30 $318	31

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Suite, 1 King-Bett und Schlafsofa, Nichtraucher

Executive, 1 King-Bett, Nichtraucher

2 Doubles Suite, Non Smoking

Suite, Mehrere Betten

Suite, 1 King-Bett, Barrierefrei

Gästebewertungen

Sehr gut

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Kaution

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