Name: Randolph Hotel Liverpool Syracuse Airport West, Trademark
Address: 441 Electronics Parkway, Syracuse, New York, USA, Syracuse, New York, US
Price range: 66 $–99 $ per night
Rating: 7.57

Was Gäste sagen

Im Randolph House Hotel, Trademark Collection by Wyndham loben einige Gäste das freundliche Personal und das Preis-Leistungs-Verhältnis, aber viele Bewertungen beschreiben laufende Renovierungsarbeiten, veraltete Zimmer und häufige betriebliche Probleme wie unzuverlässiges Warmwasser, Klimaanlage sowie Aufzüge oder Eismaschinen.

Sauberkeit und Instandhaltung sind inkonsistent, mit Berichten über verstopfte Abflüsse, Gerüche, kleine Badezimmer und abgenutzte Möbel, obwohl einige Gäste die Zimmer zufriedenstellend und die Betten bequem fanden. Das Frühstück ist oft spärlich oder wird frühzeitig leergeräumt, und das WLAN im Zimmer kann unzuverlässig sein. Die Lage in der Nähe der Autobahn und des Flughafens ist für kurze Zwischenstopps praktisch. Erwarten Sie einen Aufenthalt mit einem begrenzten Budget und erheblichen Kompromissen sowie gelegentlichen Unterbrechungen.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Einrichtungen sind während der Renovierungsarbeiten eingeschränkt: Der Pool ist geschlossen oder leer, Aufzüge sind manchmal außer Betrieb und Eismaschinen sind rar (Eis wird oft von der Lobby bereitgestellt). Die Parkmöglichkeiten sind generell ausreichend.

Reinigung

Das Feedback zur Sauberkeit ist unterschiedlich: Einige Gäste fanden die Zimmer und die Bettwäsche sauber, während viele Staub, Haare, schmutzige Badezimmer, klebrige Oberflächen sowie muffige oder rauchige Gerüche meldeten. Gemeinschaftsbereiche wurden gelegentlich ungepflegt zurückgelassen.

Zimmer

Die Zimmer sind veraltet und haben sehr kleine Badezimmer; der Komfort variiert von weichen Betten bis hin zu durchhängenden Matratzen. Mobile Klimageräte sind üblich und können laut oder ineffektiv sein, und mehrere Gäste berichteten von schwachem oder nicht funktionierendem WLAN im Zimmer.

Dienstleistung

Der Service ist inkonsistent: Viele loben das freundliche Personal an der Rezeption, aber wiederholt wird Unterbesetzung, lange oder unorganisierte Check-ins, mangelnde Nachverfolgung und schwerwiegende Zimmerzuweisungsfehler genannt, die Gäste in belegte Zimmer führten.

Ähnliche Gästebewertungen

2

Lisa Blegen

13. Mai 2025

·

Aufenthalt am 2 Nächte

Our flight was delayed and we arrived at the property at 1 am. The first key card for our room didn't work. We were moved to another room. It was occupied when we opened the door and the person inside screamed. We were moved to another room. That room was also occupied, but at least that guest didn't wake up. They key card didn't work at the next two rooms. The staff took another hour to finally locate a clean, unoccupied room with a door that actually unlocked. I've never experienced such a difficult and dangerous check-in.

Übersetzen

10

Antoinette

21. Okt. 2025

·

Aufenthalt am 2 Nächte

We really enjoyed our stay! Staff was friendly, very clean, very affordable, we recommend it! Over all 10!!!

Übersetzen

2

Julie M

20. Mai 2025

·

Aufenthalt am 1 Nacht

Front Desk gave me the wrong room card and I walked in on other guests sitting & lying in their beds. I got the correct key/room. It was extremely hot so I turned the ac to 65 degrees to cool the room. My other guests came and we left for my daughter’s SU Graduation. We returned about midnight and the room was still a very hot 80 degrees. I called the front desk and they said the ac was not working and offered us fans. I said it was not acceptable. Front Desk said talk to the Manager in the morning. I did and she was the same person that checked in in. I explained the situation. She said it was a soft opening and that she had told me when I checked in that the ac wasn’t working and offered me fans. I told her she did not and it was a lie. I told her I was calling Corp Office to resolve since she would not. I called. They apologized, said they would open a case and send me an email to that effect. As of today I have not received an email.

Übersetzen

2

PJ

1. Aug. 2025

·

Aufenthalt am 6 Nächte

I should have known from the start, took a half hour to check in. Had to change room 3 times. Stayed at hotel several years before, was great. Apparently closed for several years and then new owners. Opened three months, was not ready to open. No hot water, no AC in first Room. Second room AC broke in middle of night, water did not drain. Asked manager several times to have it fixed and my room cleaned during the day. Assured it would be taken care of, and upon arriving ack at 9:00 PM, nothing had been done, not even cleaned so I was forced to change rooms again. It was the worse stay I have ever had in a hotel room, and then it took a half hour to check out because they couldn't print up a receipt. I must admit, I expected an apology from the manager, or something done on my bill. However, the manager avoided me on the day after she had said things would be fixed, but were not.

Übersetzen

2

Erin

12. Okt. 2025

·

Aufenthalt am 1 Nacht

There was one person working at the front with an almost full hotel on a Saturday night. There were people in from t of us at check in having problems with their booking. When it came to my turn, we got our room key no problem. Went to our room, only to walk into other people in the room, in bed. Went back down to front desk. Waited an hour as she was seeing with another issue with another guest before we got another room with 1 bed for 3 of us.

Übersetzen

8

Christopher

11. Mai 2025

·

Aufenthalt am 1 Nacht

They are working on a soft open and the staff is really working hard to make it a great experience. The property is undergoing a remodel and it’s going to be a while, but it was quiet and clean (though the furniture was dated and worn), and the room was spacious. STAFF WAS GREAT! If the higher management is working as hard on the quality of the remodel as their excellent staff are with the guests, this hotel is going to be really good when they finish. Will definitely give it another try!

Übersetzen

2

Marie-Dominique

12. Mai 2025

·

Aufenthalt am 2 Nächte

I called several times prior to check in and received no answer. When I did get someone on the phone they were rude and hung up on me twice. With this kind of customer service I felt very uncomfortable staying in this hotel.

Übersetzen

4

Anabel

19. Okt. 2025

·

Aufenthalt am 1 Nacht

The hotel and room itself was clean and was pet friendly. The staff was nice but got overwhelmed at 3 pm check in since there was a line out the door. There was 1 person behind the desk when everyone started to arrive. Housekeeping were still working on cleaning all of the rooms due to the influx of people staying that day. There was a game that day and everyone was there to attend it. Most of the rooms weren’t ready so we were given our key cards and were told to wait. We didn’t mind since we were going to do things around the city in the mean time. We arrived back at 8 pm, hoping the room would be ready by now, and went to the room assigned to the keycards we received earlier. I opened the door to find someone else’s belongings inside. We left immediately and went back downstairs and told them. They said they meant to tell us they had to move us to a new room but did not mention it when we came back at 8 pm. We were given a new room afterwards. The 2nd room door did not open with the key card. The door itself looked concerning with the peep hole being broken and the door plaque missing from the door but not the wall. The door also looked like it was left ajar and was only being kept shut with the inner latch on the inside. We went back and told the person at the desk that info and he said “that room is out of commission.” So the 3rd room we received was successful. The lamp next to the bed had a dead bulb so we switched the bulbs from a working lamp so we could see…

Übersetzen

8

Paul

30. Sept. 2025

·

Aufenthalt am 2 Nächte

The staff was very friendly and accommodating.

Übersetzen

10

LeeAnn

12. Juli 2025

·

Aufenthalt am 1 Nacht

Front staff was wonderful

Übersetzen

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Die Lage ist günstig zur Autobahn, zum Flughafen und zur Syracuse University, und mehrere Gäste empfanden die Gegend als sicher. Einige Rezensenten fanden die Außenbeschilderung minimal, was es schwierig machte, den Eingang zu finden.

Gastronomie

Das Frühstück ist eingeschränkt und wird oft frühzeitig leergeräumt; an manchen Tagen fehlte Kaffee oder es gab keine bestimmten Artikel, obwohl einige Gäste berichteten, dass die Auffüllung an ruhigeren Morgen besser funktionierte.

Monat	Durchschnittspreis
Januar	66 $
Februar	68 $
März	67 $
April	69 $
Mai	105 $
Juni	80 $
Juli	87 $
August	93 $
September	103 $
Oktober	78 $
November	73 $
Dezember	69 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $80	16 $79	17 $88	18	19
20 $88	21 $68	22 $72	23 $72	24 $72	25 $93	26 $94
27 $75	28 $74	29 $68	30 $68

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $68	2 $86	3 $86
4 $68	5 $68	6 $68	7 $68	8 $68	9 $88	10 $91
11 $83	12 $68	13 $68	14 $68	15 $71	16	17
18 $84	19 $68	20 $68	21 $68	22 $68	23 $93	24
25 $68	26 $68	27 $68	28 $68	29 $66	30 $93	31 $99

Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen

Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Zimmer, 1 Doppelbett, Ausstattung für hörgeschädigte Menschen, Nichtraucher (Bathtub Grab Bars)

Suite, 1 Doppelbett, Nichtraucher (1 Bedroom, Parlor Suite)

Zimmer, 1 Doppelbett, barrierearm, Nichtraucher (Roll-in Shower)

Deluxe-Zimmer, 2 Doppelbetten, Nichtraucher

Deluxe-Zimmer, 1 King-Bett, Nichtraucher

Zimmer, 1 King-Bett, Nichtraucher

Zimmer, 2 Doppelbetten, Nichtraucher

Zimmer, 1 Doppelbett, barrierearm, Nichtraucher (Bathtub Grab Bars)

Gästebewertungen

Gut

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Gut zu wissen

Optionale Extras

Haben Sie eine Frage?

Considering this hotel for your Syracuse trip?

Preise für kommende Reisedaten