Is parking available at the property?

Yes, free self-parking is available on-site. Limited parking is provided, and an electric car charging station is also available.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 9:00 AM for a fee of approximately JPY 3025 for adults and children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until midnight, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities in public areas, and elevators. Accessible parking is also available.

What is the location of the property in relation to key landmarks?

The hotel is located 0.1 mi from Togatta Onsen and 9.7 mi from Michinoku Lakeside National Government Park. It is also close to Zao Fox Village (9.8 mi) and Mt. Zao (10.2 mi).

What are the policies for guests staying with children?

Children are allowed at the property. However, extra charges may apply for items such as extra bedding and meals.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of cribs or extra beds, and it is recommended to request any additional bedding in advance.

Mercure Miyagi Zao Resort & Spa

What guests think

At Mercure Miyagi Zao Resort & Spa, travellers highlight a family-friendly, all-inclusive style stay with spacious rooms, a popular lounge with free drinks, large baths and a seasonal pool, but note the building feels dated in places.

Buffet breakfasts and dinners are frequently praised for variety, while some guests find quality uneven or food cold, and queues common during busy periods. Service is widely described as friendly and helpful, though peak season check-in, elevators, and restaurant seating can involve long waits. Cleanliness and maintenance are mixed, with reports of stained carpets, odors, or room issues alongside clean public baths. Expect a value-focused resort with many amenities and occasional crowding.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Onsen baths, a free drinks lounge, seasonal pool, game area and family activities are a highlight, though the property is older and shared areas and elevators can feel crowded at peak times. Bath hours are limited and occasional facility closures occur.

Related guest reviews

10

Yumi

Sep 4, 2025

·

Stayed 1 night

料理もおいしくプールもラウンジもあり、親子で楽しめました！スタッフの方も優しかったです。ありがとうございました。

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23 $87	24 $65	25 $66	26 $96
27 $81	28 $71	29 $72	30 $55

Su	Mo	Tu	We	Th	Fr	Sa
				1 $63	2 $63	3 $155
4 $73	5 $63	6 $69	7 $63	8 $64	9 $69	10 $189
11 $152	12 $61	13 $66	14 $68	15 $60	16 $68	17 $144
18 $69	19 $57	20 $57	21 $57	22 $70	23 $83	24 $189
25 $69	26 $56	27 $57	28 $57	29 $57	30 $61	31 $153

About this property

Location

Room options

Classic Room, Japanese Style, 4 Futon Beds

Deluxe Suite, Multiple Beds

Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

Classic Room, 2 Twin Beds (Dog Friendly)

Privilege, Deluxe Suite, 2 Twin Beds, Mountain View

Classic Room with 1 Single Bed

Classic Room with 2 Single Beds, 1 Sofa Bed, 1 Extra Bed

Privilege Room with 2 Single Beds and 1 Extra Bed

Privilege, Suite, Multiple Beds

Classic Room, Multiple Beds (Japanese Style)

Classic Room with 2 Single Beds

Classic Room, 2 Twin Beds

Privilege, Junior Suite, 2 Twin Beds

Guest reviews of Mercure Miyagi Zao Resort & Spa

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Mercure Miyagi Zao Resort & Spa

Prices for upcoming dates