Name: Quality Inn West-Branson Theatre District
Address: 3601 Shepherd of the Hills, Branson Theater District, Branson, Missouri, United States of America, Branson, Taney County, US
Price range: $46–$102 per night
Rating: 7.85

What guests think

At Quality Inn Branson West Theatre District, travellers praise the convenient location and hot breakfast, while feedback is mixed on cleanliness and room upkeep, and the indoor pool or hot tub are often reported cold, closed, or under maintenance.

Staff interactions are often friendly and responsive, though some guests report language barriers, check-in hiccups, or billing disputes. Rooms feel dated with variable bed comfort and recurring maintenance issues (doors, A/C, TV, Wi‑Fi), while noise levels are usually quiet. Expect a budget stay with basic comforts, but inconsistent upkeep and facility reliability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub feedback is recurrently negative: the pool is often unheated or closed and the hot tub frequently out of order; both the pool and breakfast are in separate buildings. Occasional outages for laundry or ice are noted.

Related guest reviews

6

Mike

Sep 2, 2025

·

Stayed 1 night

Pool was filthy

8

Keri

Apr 28, 2025

·

Stayed 2 nights

Nice place to stay, breakfast was good. I asked for the Internet password and they said I didn't need one, nobody in our party had internet the two days we were there. The hot tub was not working and they say the pool is open until midnight. On Saturday night after the MJ concert we all wanted to swim and they just turned the lights out on us at 11:30.

6

Kerstin

Oct 27, 2025

·

Stayed 3 nights

Breakfast was the highlight. It was hot and fresh with lots of variety. The downsides were many. Our first room didn’t look like it had been cleaned, stained sheets and live bugs visible. Did get switched to a different floor that seemed much cleaner. The two rooms are supposed to be connecting but they weren’t. Pool was cold even though it was inside. The hot tub wasn’t working. There was also a few hazards around the pool, tiles sticking up and cracked. Children would trip and fall on them. Called front desk asking for toilet paper and wouldn’t bring it up to the room had to walk down to the lobby. Overall it was fine, but won’t be coming back.

4

Jason

Dec 1, 2025

·

Stayed 2 nights

We got there it was clean i can say that but shower wouldn't drain. Went to pool water was ice cold supposed to be heated and then jets weren't working in hot tub, no towels at pool. Also no shampoos or soaps for shower. We got up to go to breakfast went there room was full and no food on buffet only had 1 lady working couldn't keep up only bringing 6 sausage patties a small cup of eggs and only a few biscuits like 6 at a time most of guests didn't get breakfast luckily IHOP is across the highway. Not very satisfying stay so only thing was clean and our tv needed hooked up when we got there they got right on that so 2 positive things but too many negatives

4

Debbie

Jul 22, 2025

·

Stayed 1 night

Hot tub not filled. Pool and hot tub in separate building. Breakfast in another separate building. Not updated.

2

Jesus

Mar 11, 2024

·

Stayed 2 nights

Almost everything was out of order. The laundry facilities were closed. We were told on the second day that the pool was finally ready only to go in there to freezing cold and dirty water. The hot tub was completely empty and filthy. The door to our room was incredibly difficult to open, had to force it a couple times.

8

Brenda

Sep 1, 2025

·

Stayed 2 nights

Took our 4 and 7 yr old grandsons for Labor Day weekend. It was fine but needs some updating. Also Indoor pool WAS NOT heated when we were using it. Breakfast was good, but there were only 2 ladies working out. Was out of stuff frequently. Tho, I would probably say again.

8

Stephen

Nov 2, 2025

·

Stayed 2 nights

Stayed Nov 1st, 2025. Indoor pool house was heated but the pool itself was not. Pool too cool in fall wintertime but Hot tub was heated. Indoor pool is a detached building, so is the breakfast room. Clean rooms, AC/ heater unit a little too loud but I we were still able to sleep. I would stay here again.

8

Herbert

Sep 30, 2023

·

Stayed 1 night

liked the room the pool was closed this was not posted on web site

8

Shawna

May 30, 2025

·

Stayed 3 nights

Very good breakfast! Disappointed the hot tub was broken.

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Cleanliness

Cleanliness is mixed: many mention clean rooms, but recurring reports cite musty odors, mold, bugs, stained linens, and poor vacuuming. Some guests noted dirty or poorly maintained pool areas.

Related guest reviews

2

Matt

Dec 12, 2024

·

Stayed 1 night

I was just in town to coach at a tournament. The room itself was ok (not great by any means, but tolerable). The bathroom however, was not clean, including mold on the walls. It was absolutely not acceptable. Worst conditions have ever experienced… so much for “quality.”

6

Debi

Nov 26, 2025

·

Stayed 2 nights

Breakfast was good. Parking was good. Neighfelt safe. Room was not clean; kind of like it had a "face lift" with new bathroom fixtures. Bathroom was clean but everything was dusty, floor had not been vacuumed. There were cobwebs in the corners.

6

Rachel

Mar 26, 2023

·

Stayed 2 nights

Rooms are not quiet, you can hear everything. Hot tub was down and had a leak in the roof above it but the pool was still accessible however the edges are cracked and had rust as well as the ladder. The screws were loose and rusty. We had what looked like blood smeared on the bathroom door and it appeared there was some even on the pillow case. The bed was hard but pillows were ok. The staff was very friendly though. Overall we wouldn't stay here again bc for the price we could've stayed at a nicer hotel with all working accommodations for just a little more.

2

Jeremy

Mar 14, 2024

·

Stayed 3 nights

The room was absolutely disgusting. 2 of the plug-ins didnt work. The room smelled like Dogs and the "Heated Pool" felt like we did the Polar Plunge. It was straight Ice Water. Thankfully, the nice man who was working the desk allowed us to cancel our 3 night stay. We were there for a grand total of an hour... quality Inn used to be our go to place but they have really went down hill. In my opinion id not only avoid this place but run as fast as you can from it....

2

Alvin

Apr 17, 2025

·

Stayed 2 nights

Spilled water on bathroom floor, wife took a used face towel to wipe up the water, and the towel was black with dirt after wiping up the water on the floor. Also found someone else's underwear in the room. NOT HAPPY AT ALL WITH EXPERIENCE!

6

Kerstin

Oct 27, 2025

·

Stayed 3 nights

Breakfast was the highlight. It was hot and fresh with lots of variety. The downsides were many. Our first room didn’t look like it had been cleaned, stained sheets and live bugs visible. Did get switched to a different floor that seemed much cleaner. The two rooms are supposed to be connecting but they weren’t. Pool was cold even though it was inside. The hot tub wasn’t working. There was also a few hazards around the pool, tiles sticking up and cracked. Children would trip and fall on them. Called front desk asking for toilet paper and wouldn’t bring it up to the room had to walk down to the lobby. Overall it was fine, but won’t be coming back.

6

Maria Anna Ruth

Aug 22, 2025

·

Stayed 1 night

The property is quite old and needs significant renovation. The carpets especially need to be washed, and the rooms deodorized. The bathroom has some signs of mold. There is a bit of a selection for breakfast, and most of the main dishes were warm, but they lack quality, as some pieces of the potatoes were still frozen. The staff was quite friendly, though.

2

Jamuna

Jun 21, 2025

·

Stayed 3 nights

It was horrible! It was a smoke free hotel, but people were smoking everywhere! The key card did not work most of the time. Bedsheet had stains in it. Insect nest was on the door itself.. carpet smelled horrible.

2

Kaitlyn

Jun 30, 2025

·

Stayed 2 nights

Room smelt like mildew and was so musty. Our room had carpet and did not look like the pictures displayed. Very unhappy.

6

Robert

Jun 29, 2025

·

Stayed 2 nights

Our room did not get cleaned,no towels, shower drain very slow, standing in 2” of water.

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Rooms

Rooms are dated and basic, with variable bed comfort and frequent maintenance issues such as A/C or heaters, door locks, TVs, and unreliable Wi‑Fi. Noise is commonly reported as quiet.

Related guest reviews

6

Stephanie

Aug 18, 2024

·

Stayed 3 nights

Did not like the WiFi signal was not strong enough for connection unable to use. Housekeeping never came during stay to clean or restock towels in room.

4

Brandi

Jun 16, 2025

·

Stayed 2 nights

I had read reviews, which were mostly positive but than we arrived in which I immediately wish I could’ve checked out and get my money back. The smell of must when you entered the room, has not been updated in a very long time, the beds were so bad that you sank in, the pillows were so bad we went to buy new ones, the bathroom and the towels. Over all just awful

6

Diana

Oct 20, 2024

·

Stayed 3 nights

First the positives. The staff were very friendly & the location was not bad. It is hilly but this is the Ozarks. The negatives. The main thing is when we turned the heater on it caused the smoke alarm to go off & it smelled awful. Thankfully we were in a suite so we had another heater. It did the same as the 1st but the smell wasn’t as bad & the alarm stopped fairly quickly.

10

Carol

May 10, 2025

·

Stayed 2 nights

The hotel is very clean and quiet. The beds are a little too hard for my preference. I enjoyed using the swimming pool and they had a large breakfast selection.

4

Connie

Nov 5, 2024

·

Stayed 3 nights

Internet was a joke. Ice machine did not work. Place needs to be updated. Husband had bug bites.

8

Katherine

Jun 30, 2025

·

Stayed 2 nights

You get what you pay for. I wanted a hot breakfast and and indoor pool, which is exactly what we got. However we sacrificed on cleanliness and overall upkeep of the place.

6

Amanda

Jun 22, 2025

·

Stayed 2 nights

Stayed 2 nights. The beds were comfortable and the breakfast was decent. However our TV didn't work, the shower and sink were stained, we had to fight to get our door to open (every time. Would light up green but really had to pull, push, work the handle to get it to open), and every day we found nails in the parking spaces (new roof). The pool had a nice set up in its own building but could use some cleaning. There was a couple small open holes from pipes in the floor that need lids/caps (any small child could easily get a foot or hand stuck in). Our daughter had red paint chips all over her from the floor.

6

Terri

Nov 29, 2024

·

Stayed 2 nights

The bed was comfortable, but the room was very cold upon arrival. There is no heat in the restroom and the heat from the room doesn’t warm the restroom up.

8

James

Apr 22, 2025

·

Stayed 2 nights

It was just off the end of the strip, easy to get to. The rooms were nice and clean, without carpet. The bed was elevated. They do this to prevent bugs, but it was also nice to see clean rooms. The shower had good water pressure and great hot water. When the front desk person received a phone call, he took a number to call that person back. He explained he was checking in a person and would call them back. This felt like good customer service. My complaints are that the bed was too hard for me, but this is a minor detail. Duct tape around the AC unit worked just fine.

6

CHARITY

Aug 15, 2024

·

Stayed 2 nights

Beds felt broken down and were way too soft. Breakfast room is way too small for number of rooms offered but the food was good. Not enough chairs in the pool building.

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Service

Service is generally friendly and helpful, with quick room changes or fixes. However, guests also mention language barriers, check-in confusion, and occasional disputes or slow responses.

Related guest reviews

10

Brian

Jul 4, 2024

·

Stayed 4 nights

Staff was very responsive to our concern that was addressed without delay. The air conditioner in our room ( handicapped friendly) wasn’t cooling properly on the day we checked in. When front desk was informed, they transferred us to another room (for non-handicapped) where we spent the night. We were told the maintenance guy will check the A/C unit in the morning and if it can’t be fixed they will move heaven and earth to find us a room equipped with safety features for handicapped people like myself. The A/C was fixed so we moved back to our booked room. The free breakfast buffet was well stocked with hot and cold options. Our room was kept clean and tidy by the housekeeping staff. Overall, our stay gave us an experience that would make us come back someday.

10

ryan

Aug 18, 2025

·

Stayed 3 nights

The owners and personnel at the front desk were amazing. 2nd time I’ve stayed and both times excellent. Rooms were comfortable and nice and all you need when spending all your time exploring the area. Great little breakfast area and pool too

8

Samantha

Aug 22, 2025

·

Stayed 1 night

This property was excellent overall. Had a small incident in the morning when I attempted to use the hair drier and found it didn’t work. A 17 year old boy answered when I called the front desk and he was very dismissive. He had the attitude of “oh well that’s not my job”. After my husband went to speak with him he finally let us in a vacant room to use the hair drier. The staff working the night before for check in were very friendly and pleasant to talk to. Maybe that kid just didn’t want to be at work. Facility was extremely clean and extremely quiet!! Breakfast was hot and fresh. Would absolutely stay there again.

2

Christian

Aug 22, 2025

·

Stayed 2 nights

Stayed at hotel this weekend from Friday night to Sunday morning when myself and my 2 kids checked out. Paid for room in full through Expedia and when checking in of course the front desk needed a “card for incidentals”. Gave them my debit card to slide and have on file like I usual do at hotels when they require that . No charges were made to my card until AFTER I CHECKED OUT! $50 was charged to my card Sunday after i checked out ! Waited for the pending to charge to clear or fall off on my bank and it did not in fact fall off . Called hotel front desk (can barely understand them) and they front desk WILL NOT let me talk to a manager and is telling me they have myself on camera going in and out of room with a pet !!! And said they charged me $50 for a pet (which they are falsely accusing me of) and then had the nerve to tell me they normally charge more for lying ! This is such a 100% scam by the local hotel owner and it’s not right ! Have tried twice to speak to manager and no luck, no call back . I will be contacting a cooperative office and taking it up the matter about this particular branch. Would not recommend staying here what so ever after this experience I’ve just encountered

8

Joie

Aug 23, 2025

·

Stayed 3 nights

While the property was older, it was kept clean and great for what we needed. The staff was friendly, we were able to check in late and extend our checkout time for a small fee. They had a small breakfast buffet that hit the spot. Would stay again.

10

Nicholas

May 27, 2025

·

Stayed 1 night

Friendly professional staff, very helpful and responds quickly to inquiry.

8

julie

Jul 13, 2025

·

Stayed 1 night

Good clean front desk very n8ce good area with access to attractions and restaurants great breakfast only thing not happy was air conditioner not working right

6

Dorothy

Jul 13, 2025

·

Stayed 2 nights

There's not enough parking, especially for handicap parking. The staff was not friendly at all.

6

Brandon

Oct 12, 2025

·

Stayed 1 night

The room was very clean. A/C worked but did not blow well. Shower was plenty hot. Staff upon check in was difficult to understand due to a language barrier and breakfast was disappont. Out of half the things, person working was overwhelmed.

6

Jessica

Jun 20, 2023

·

Stayed 1 night

We have stayed at this hotel several times in the past. This time I forgot my pillows (totally my fault). I immediately called the hotel when I realized they were left behind because we were only 30 minutes into our 3 hour trip home. The hotel was unable to find them anywhere or get ahold of anyone who knew where they were. So, after we turned around and went all the way back we had to turn around again and go home with no pillows. I was very concerned with how no one could know where they were. One was a special pillow I need for my neck in a special silk pillow case and the other a pillow for my side and was gray - neither of which would blend in or be confused with the hotel pillows. They somehow found them the next day. I had a friend going that way so she picked them up for me. When I got them back the pillow case was gone - someone stole that and the pillows were damp and falling apart. So if you forget something, do not expect to get it back even close to good condition. Unfortunately I had to throw them away after all the trouble we went through to get them back.

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Location

Consistently praised as convenient to the strip, shows, restaurants, and Silver Dollar City, with easy access.

Related guest reviews

10

John

Nov 29, 2025

·

Stayed 1 night

Good location, safe and clean. Comfortable.

8

JERRY

Oct 21, 2024

·

Stayed 2 nights

Very close to attractions in Branson

10

Dwayne

Jul 29, 2025

·

Stayed 3 nights

Good location

10

William

Jul 26, 2025

·

Stayed 2 nights

Easy in and out location. Clean. Friendly front desk.

8

Joie

Aug 23, 2025

·

Stayed 3 nights

While the property was older, it was kept clean and great for what we needed. The staff was friendly, we were able to check in late and extend our checkout time for a small fee. They had a small breakfast buffet that hit the spot. Would stay again.

8

Matilda

Aug 2, 2025

·

Stayed 4 nights

Breakfast was one of the freshest I’ve had- gravy was warm and biscuits were soft. The beds were comfy- I always bring my own pillow where I go. Room was nice and cool. Shower worked. Some rooms are updated and some are not so don’t let the pictures trick you, but communication was great and I would stay there again. Location is great.

10

Linda

Nov 17, 2024

·

Stayed 1 night

Convenient to Silver Dollar City and still close to the downtown area. Very clean and quiet at a great price

8

Hayley

Oct 15, 2024

·

Stayed 3 nights

Location was Great and near our places of interest. It was clean and Breakfast was Good and well stocked.

10

Steven

Aug 10, 2025

·

Stayed 3 nights

Was clean and staff was very polite and happy to help. We brought our Maltipoo with us and the pet friendly rooms had luxury vinyl instead of carpet which was a nice touch. Property is right in the strip and close to everything! Pool was nice to keep our son entertained after a long day out. We will be booking again soon!

10

Joyce

Aug 9, 2024

·

Stayed 1 night

I will stay here whenever I am in Branson. Hotel is conveniently located by all attractions, extremely clean, smoke free, excellent breakfast setup, and friendly employees!!!!

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Dining

Hot breakfast is widely appreciated for variety and freshness, though at times items run out, seating feels cramped, or quality is inconsistent.

Related guest reviews

8

Jack

Jun 9, 2025

·

Stayed 2 nights

Excellent breakfast.

8

Sandra

Aug 18, 2025

·

Stayed 2 nights

Full breakfast.

8

Patricia

Jun 8, 2023

·

Stayed 2 nights

The rooms were clean. The air conditioning worked and was not loud. The indoor pool was a little on the cool side, but the grandchildren didn’t notice. I loved that the free breakfast was in its own building and you could sit in or outside to enjoy the breakfast. The breakfast was great with hot and cold choices. A good place to stay.

10

Timothy

Oct 11, 2025

·

Stayed 1 night

Bed was SUPER comfortable and my wife especially enjoyed the pillows! Great hit breakfast, too.

6

Kerstin

Oct 27, 2025

·

Stayed 3 nights

Breakfast was the highlight. It was hot and fresh with lots of variety. The downsides were many. Our first room didn’t look like it had been cleaned, stained sheets and live bugs visible. Did get switched to a different floor that seemed much cleaner. The two rooms are supposed to be connecting but they weren’t. Pool was cold even though it was inside. The hot tub wasn’t working. There was also a few hazards around the pool, tiles sticking up and cracked. Children would trip and fall on them. Called front desk asking for toilet paper and wouldn’t bring it up to the room had to walk down to the lobby. Overall it was fine, but won’t be coming back.

4

Jason

Dec 1, 2025

·

Stayed 2 nights

We got there it was clean i can say that but shower wouldn't drain. Went to pool water was ice cold supposed to be heated and then jets weren't working in hot tub, no towels at pool. Also no shampoos or soaps for shower. We got up to go to breakfast went there room was full and no food on buffet only had 1 lady working couldn't keep up only bringing 6 sausage patties a small cup of eggs and only a few biscuits like 6 at a time most of guests didn't get breakfast luckily IHOP is across the highway. Not very satisfying stay so only thing was clean and our tv needed hooked up when we got there they got right on that so 2 positive things but too many negatives

10

Mary

Aug 13, 2025

·

Stayed 1 night

Breakfast room & food selections were very good.

8

Carla J.

Aug 7, 2025

·

Stayed 1 night

Hot breakfast was good...

8

Brenda

Sep 1, 2025

·

Stayed 2 nights

Took our 4 and 7 yr old grandsons for Labor Day weekend. It was fine but needs some updating. Also Indoor pool WAS NOT heated when we were using it. Breakfast was good, but there were only 2 ladies working out. Was out of stuff frequently. Tho, I would probably say again.

6

Brandon

Oct 12, 2025

·

Stayed 1 night

The room was very clean. A/C worked but did not blow well. Shower was plenty hot. Staff upon check in was difficult to understand due to a language barrier and breakfast was disappont. Out of half the things, person working was overwhelmed.

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Month	Average price
January	$52
February	$51
March	$58
April	$53
May	$53
June	$63
July	$64
August	$53
September	$63
October	$70
November	$73
December	$64

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $56	19 $48
20 $46	21 $48	22 $48	23 $47	24 $51	25 $64	26 $64
27 $46	28 $47	29 $46	30 $46

Su	Mo	Tu	We	Th	Fr	Sa
				1 $57	2 $64	3 $59
4 $50	5 $50	6 $50	7 $50	8 $64	9 $98	10 $94
11 $50	12 $50	13 $50	14 $57	15 $57	16 $102	17 $94
18 $50	19 $50	20 $52	21 $52	22 $52	23 $90	24 $90
25 $52	26 $52	27 $52	28 $52	29 $52	30 $57	31 $57

Quality Inn West-Branson Theatre District

Prices for Quality Inn West-Branson Theatre District

Monthly average prices

About this property

Location

Room options

Room, 2 Double Beds (Efficiency)

Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds

Standard Room, 1 King Bed

Standard Room, 1 Queen Bed

Room, 1 King Bed, Accessible

Suite, 1 King Bed

Suite, 1 King Bed

Room, 1 Queen Bed with Sofa Bed (Efficiency, Upgrade)

Guest reviews of Quality Inn West-Branson Theatre District

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn West-Branson Theatre District

Prices for upcoming dates