Name: Fairfield by Marriott Inn & Suites Phoenix West Chandler
Address: 15221 S 50th St, Phoenix, Arizona, United States of America, Phoenix, Arizona, US
Price range: $95–$188 per night
Rating: 7.37

What guests think

Reviews of Fairfield by Marriott Inn & Suites Phoenix West Chandler highlight friendly, accommodating staff and convenient freeway access, while also noting renovation disruptions with occasional facility closures and fire alarms, plus recurring hot water problems that impacted some stays.

Cleanliness feedback is mixed: several guests mention odors, stains, mold or pests, while others found rooms clean. Rooms are often described as comfortable, but some feel dated and freeway-facing rooms can be noisy for a few, though others report quiet. Overall, expect a convenient base, but check renovation status and hot water and amenity availability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several reviews note ongoing renovations with disruptions, and multiple guests report the pool and hot tub were closed. A few mention fire alarms and other temporary impacts.

Related guest reviews

2

Aran

Jan 25, 2023

·

Stayed 1 night

NO HOT WATER!! Shower/tub mildew. Halls DIRTY. Stains on walls and carpet. Had to ask for soap to wash with cold water. Staff would not accommodate reimbursement. They stated that reimbursement has to come from Expedia. THIS PROPERTY SHOULD NOT BE TAKING RESERVATIONS. Reimburse or we will NOT use Expedia again.

6

Daniel

Feb 24, 2023

·

Stayed 4 nights

It actually wasn't bad at all for what we paid, but some construction was going so understandably, noise was worse than it should be. No Hot tub & No pool; also disappointing.

4

Charles

Mar 1, 2023

·

Stayed 2 nights

Hotel was open under heavy construction, dumpsters and debris everywhere, leak from the ceiling outside my room in the hallway, room was serviceable but overall cleanliness was lacking

2

Victor

Feb 3, 2023

·

Stayed 2 nights

Old dirty no hot water

4

Gregory

Feb 16, 2023

·

Stayed 1 night

Under renovation

8

Roy

Feb 21, 2023

·

Stayed 1 night

The pool was not available. It appeared that it needed to be cleaned.

2

Apete

Dec 5, 2022

·

Stayed 2 nights

The shower had no hot water or water pressure.

4

Angela

Jan 30, 2023

·

Stayed 1 night

The room was clean and bed was comfy. But there was NO HOT WATER. when I asked about it, the response was just yea, the hit water doesn't really work. Kind of intermittent. The website should say if they're not going to offer something basic like hot water.

4

Elisabeth

Mar 2, 2023

·

Stayed 5 nights

The facility was being remodeled and ours was one of the last rooms waiting to be remodeled. The hotel was nearly empty at this point. Everything was a mess throughout the property. One night the fire alarm went off just as we were falling asleep. It turns out it was set off because of dust on the top floor. We waited outside for half an hour until the alarm was shut off. There was no hairdryer in the room so had to ask for one at the front desk.

4

David

Feb 28, 2023

·

Stayed 4 nights

The property is undergoing extensive refurbishment. No pool, no hot tub, no breakfast, no reason for fire alarm going off at night so the fire department left with the alarm still blaring. At one point we were the only guests in the 150-room hotel. In the morning we saw three cars. The hotel was not secure. Our room had a missing lock. All floors undergoing renovation. We packed our car with our bags each day because too many people had access to rooms. Wait until the remodel is done to brave this hotel.

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Cleanliness

Cleanliness is inconsistent: multiple reviews report odors, stains, mildew/mold, and occasional pests, while others found rooms clean and housekeeping frequent.

Related guest reviews

2

Aran

Jan 25, 2023

·

Stayed 1 night

NO HOT WATER!! Shower/tub mildew. Halls DIRTY. Stains on walls and carpet. Had to ask for soap to wash with cold water. Staff would not accommodate reimbursement. They stated that reimbursement has to come from Expedia. THIS PROPERTY SHOULD NOT BE TAKING RESERVATIONS. Reimburse or we will NOT use Expedia again.

8

George

Mar 18, 2025

·

Stayed 8 nights

Nice hotel. Loved the fact that they cleaned the room every day. Stayed for 8 nights. Staff friendly

4

Charles

Mar 1, 2023

·

Stayed 2 nights

Hotel was open under heavy construction, dumpsters and debris everywhere, leak from the ceiling outside my room in the hallway, room was serviceable but overall cleanliness was lacking

6

Rene

Oct 30, 2022

·

Stayed 3 nights

Friendly and helpful staff. The carpet had many stains, it looked dirty. torn and stained curtains. It had warm but not hot water. The bathtub was moldy. The first day a huge cockroach came out of the bathroom. No maintenance or cleaning. There was no trash can in the room. no clothes hooks, we had to ask for them at the front desk.

2

Victor

Feb 3, 2023

·

Stayed 2 nights

Old dirty no hot water

4

James

Feb 13, 2023

·

Stayed 4 nights

My room had a foul smell, a burn in the carpet, and little black bugs in the bed.

8

Jose

Oct 19, 2025

·

Stayed 2 nights

The hallway is smelly a little bit bad but over than that it was ok

10

Angel

Sep 22, 2025

·

Stayed 4 nights

The room was clean and comfortable, house keeping came everyday to make sure we had what we needed. I was greeted every time i walked in by the front desk they were nice and welcoming! Overall would recommend staying here

10

Devin

Apr 30, 2025

·

Stayed 1 night

Clean quite

6

Kenny

Feb 28, 2023

·

Stayed 5 nights

Staff was friendly enough, but the room was old and dated, a severe tear in the curtains and tub was dirty and rusty

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Rooms

Many guests find rooms comfortable, but some feel the decor is dated. Freeway-facing rooms have mixed noise reports, with some disturbances and others quiet.

Related guest reviews

6

Dave

Jan 29, 2023

·

Stayed 1 night

Nice location close to freeway and restaurants but hotel needs updating

2

Diana

Sep 24, 2025

·

Stayed 1 night

Expedia listed property as pet friendly--it is not. They let us stay, because expedia has not changed the designation, but charged $50.00 for one dog, more than I have ever paid before. There was insufficient hot water. There was a lot of traffic/highway noise. Because of this experience I will no longer use expedia. They did not handle my complaint well.

6

Dana

Feb 4, 2023

·

Stayed 1 night

Room does need updates and the bathroom was kinda tough and the room had a cigarette smell. The beds were neat, clean and comfortable though.

10

Dan

Nov 21, 2022

·

Stayed 3 nights

Courteous people. My room was large and clean comfortable. I'm going back because I stay in different Hotels and Chandler Hospitality Inn has the best mattress I've slept on in months. Finally a Hotel in the industry that knows the meaning of hospitality.

10

Gerardo

May 27, 2025

·

Stayed 1 night

I like because is quietly and very comfortable rooms

10

Armando

Sep 25, 2025

·

Stayed 1 night

Everything about this property was just excellent, the staff was very polite,the room very cozy, and the location is great, will definitely stay here again

10

George

Mar 5, 2025

·

Stayed 2 nights

the beds were very unconfortable and they didnt have a roll away bed.

10

Ryan

Apr 24, 2025

·

Stayed 1 night

Right next to the freeway and I never heard a single car from my room

6

Kenny

Feb 28, 2023

·

Stayed 5 nights

Staff was friendly enough, but the room was old and dated, a severe tear in the curtains and tub was dirty and rusty

10

chris

Mar 25, 2025

·

Stayed 2 nights

Was next to the freeway, needs better windows on that side, not so noisy that you could not sleep though. Overall great stay

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Service

Service is frequently praised as friendly, welcoming, and accommodating, with housekeeping noted as attentive. Some guests reported operational hiccups like repeated key-card resets.

Related guest reviews

10

Jenee

Mar 1, 2025

·

Stayed 1 night

There was a system error so we had to wait a while for the office staff to righted it out. It was figured out and the front desk extended our check for 2 hours. It did make a difference because we didn’t get into our room until close to midnight after a 10 hour drive from out of state. We were able to rest in the morning and didn’t have to rush out. They definitely made it up to us and accommodated fs.

8

George

Mar 18, 2025

·

Stayed 8 nights

Nice hotel. Loved the fact that they cleaned the room every day. Stayed for 8 nights. Staff friendly

10

aurora

Sep 16, 2025

·

Stayed 2 nights

Super friendly

4

Jose

Dec 5, 2022

·

Stayed 19,330 nights

The staff is friendly and helpful, but the hotel needs maintenance and a refresher. In our room it appears that a leak is coming from the floor above and mold is starting to come through the drywall above the shower area. The key locks failed several times when we tried to open it with our card. The person staying next to us started knocking on our wall because they got locked into their room and their phone line wasn’t working. We killed two small bugs in the restroom. The remote control was missing a battery, I didn’t report this issue. The hotel is located in a great area and would benefit from an owner investment. I will not be staying here anytime soon.

10

Dan

Dec 12, 2022

·

Stayed 3 nights

Hospitality is their name and you receive it here. Best stay in phoenix area for the price.

10

Angel

Sep 22, 2025

·

Stayed 4 nights

The room was clean and comfortable, house keeping came everyday to make sure we had what we needed. I was greeted every time i walked in by the front desk they were nice and welcoming! Overall would recommend staying here

10

Armando

Sep 25, 2025

·

Stayed 1 night

Everything about this property was just excellent, the staff was very polite,the room very cozy, and the location is great, will definitely stay here again

10

Missy

Oct 15, 2025

·

Stayed 10 nights

I really enjoyed my stay here!

6

Kenny

Feb 28, 2023

·

Stayed 5 nights

Staff was friendly enough, but the room was old and dated, a severe tear in the curtains and tub was dirty and rusty

6

Chris

Feb 26, 2023

·

Stayed 3 nights

Keys kept failing Had to go down to lobby each day and night to reactivate

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Location

Convenient location near the freeway and area dining, and easy to find. Some freeway-facing rooms may experience traffic noise.

Related guest reviews

6

Dave

Jan 29, 2023

·

Stayed 1 night

Nice location close to freeway and restaurants but hotel needs updating

2

Diana

Sep 24, 2025

·

Stayed 1 night

Expedia listed property as pet friendly--it is not. They let us stay, because expedia has not changed the designation, but charged $50.00 for one dog, more than I have ever paid before. There was insufficient hot water. There was a lot of traffic/highway noise. Because of this experience I will no longer use expedia. They did not handle my complaint well.

10

Gerardo

Feb 24, 2025

·

Stayed 1 night

I like the propiety and is very easy to find and good location

10

Armando

Sep 25, 2025

·

Stayed 1 night

Everything about this property was just excellent, the staff was very polite,the room very cozy, and the location is great, will definitely stay here again

10

Ryan

Apr 24, 2025

·

Stayed 1 night

Right next to the freeway and I never heard a single car from my room

10

chris

Mar 25, 2025

·

Stayed 2 nights

Was next to the freeway, needs better windows on that side, not so noisy that you could not sleep though. Overall great stay

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Dining

Not enough information in reviews.

Related guest reviews

4

David

Feb 28, 2023

·

Stayed 4 nights

The property is undergoing extensive refurbishment. No pool, no hot tub, no breakfast, no reason for fire alarm going off at night so the fire department left with the alarm still blaring. At one point we were the only guests in the 150-room hotel. In the morning we saw three cars. The hotel was not secure. Our room had a missing lock. All floors undergoing renovation. We packed our car with our bags each day because too many people had access to rooms. Wait until the remodel is done to brave this hotel.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $111	18 $113	19 $118
20 $99	21 $103	22 $105	23 $103	24 $105	25 $105	26 $105
27 $100	28 $103	29 $105	30 $105

Su	Mo	Tu	We	Th	Fr	Sa
				1 $105	2 $100	3 $100
4 $100	5 $120	6 $125	7 $125	8 $125	9 $125	10 $125
11 $95	12 $125	13 $125	14 $131	15	16 $142	17 $145
18 $100	19 $119	20 $143	21 $150	22 $120	23 $188	24 $156
25 $105	26 $115	27 $140	28 $150	29 $141	30 $141	31 $141

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About this property

Location

Room options

Room, 2 Queen Beds, Hearing Accessible

Suite, 1 Bedroom, Roll-In Shower

Suite, 1 Bedroom, Hearing Accessible

Room, 1 King Bed, Roll-In Shower

Room, 1 King Bed with Sofa Bed, Hearing Accessible

Room, 1 King Bed

Room, 1 King Bed, Accessible Bathtub

Room, 2 Queen Beds

Room, 1 King Bed, Hearing Accessible

Room, 1 King Bed with Sofa Bed

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Guest reviews

Good

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Fairfield by Marriott Inn & Suites Phoenix West Chandler

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