Is parking available at the property?

Yes, free parking is available on-site. However, parking height restrictions apply.

Is breakfast offered at the hotel?

Yes, a buffet breakfast is offered at an approximate cost of SAR 200 per person.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is at 16:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features does the hotel offer?

The property offers disabled access, including step-free entrances and wheelchair-accessible facilities in public areas and rooms.

Where is the property located in relation to key landmarks?

The hotel is located 0.2 km from Masjid Al Ghamamah and 0.7 km from the Prophet's Mosque, making it conveniently situated near several points of interest.

Rotana Al Manakha Madinah Hotel in Saudi Arabia

What guests think

Across many reviews of Rotana Al Manakha Madinah, guests praise the walkable location near Masjid Nabawi, very clean, modern rooms, and generally friendly staff, while noting some service inconsistencies, crowded breakfasts, and slow or limited elevators.

Several guests mention longer walks to the women’s entrances and fewer dining options immediately nearby. Rooms range from compact to spacious; a few report firm beds, small bathrooms, weak shower pressure, occasional faulty fridges or sofa beds, and intermittent Wi‑Fi. Overall, expect a clean, modern stay steps from the Haram with great access and occasional operational hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The hotel operates two separate towers that are not connected; breakfast is served in Tower 1. Guests mention an on-site market, a gym located in the other tower, and occasional slow or limited elevators.

Related guest reviews

8

Omar

Nov 29, 2024

·

Stayed 2 nights

In terms of location and proximity to haram, its amazing. The hotel consists of 2 towers, T1 with the restaurant and with haram view. The breakfast is very busy like a market and you can rarely find a place to sit, a lot of the butfet items are not available at most of the times, and no water small bottles are available, you need to fill your cup with a public water bottle. Will come again since price to proximity to haram is a good value, but wont book with breakfast definitely unless they sorted it out.

6

Nada

Feb 17, 2026

·

Stayed 2 nights

The hotel is dated and lifts are limited

8

Ali Saleh Al

May 11, 2025

·

Stayed 1 night

Great location, very close to AlHaram and Quba golf carts. The place is very new and clean and the staff is very welcoming. It's important to note that the hotel has two separated towers which was a surprise for me. Breakfast buffet had really good variety.

10

Daniya

Jan 23, 2025

·

Stayed 4 nights

We loved our stay in this hotel. All the amenities arr impeccable. Location is superb - there is masjed of Omar bin Hattab, and a few min walk to prophet's (pbuh) mosque. Some people left a comment about the stiffness of beds. But it is what we loved a lot about the room, they reminded me orthopedic beds. Also, i could relate the feeling with the comfort that our prophet had when he was sleeping on his bed. It is a very special feeling if you know the story of the prpphet's life. The reception staff was so kind: i had to go to Rawda and needed to have my child be taken care of as i was a sole traveller with a small kid. Abdulilaziz (i hope im not misspelling his name) was so considerete and undarstanding that agreed to look after him while i was visiting Rawda. I was so touched qith kindness and profeasionalism of the staff. This experience definitely was rewarding. We alao loved the gum with my son which is open 24/7. They had clean towels, bottles in there. The only suggestion would be to add some desinfecting wipes to use after the use of equipment. I wish and hope to be back here again. Plus, breakfasts were in a restaurant overlooking the Haram mosque with picteresque sunrise. It was unforgettable! May this place be blessed.

6

Anya

Aug 27, 2025

·

Stayed 11 nights

One of the reasons why we booked this hotel was for the terrace but it was closed and the gym but it was in the other tower so it was inconvenient to go to the other building. Rooms were clean. Staff in tower 1 were very nice and helpful.

10

Liinaa

Nov 15, 2025

·

Stayed 3 nights

Rooms were lovely and had all the main amenities you need (iron, hairdryer, toiletries). Super conveniently close to the Prophet's mosque, just a 2 minute walk away to get to the courtyard. Breakfast was great with lots of options. The hotel has 2 towers that are not connected (you have to exit the first tower and walk to the second one (just 100 metres away). Breakfast is only available in the 1st tower so bare in mind if you'll be in the second tower you would have to exit your building and enter tower 1.

10

Ayan Yassin

Sep 12, 2025

·

Stayed 5 nights

Overall clean and well equipped- location is great but not very close to the women gates- the highlight is the supermarket loudly in their basement for snacks drinks and a hot meal on the go

10

Farooq

Nov 11, 2025

·

Stayed 3 nights

Great location, just a few minutes’ walk from Masjid Nabawi. There aren’t too many restaurants right nearby, but you can find almost everything within a 10–15 minute walk. We stayed in Tower One — the room was clean, and the staff were friendly and helpful. One point to note: the check-in counter is on the first floor of Tower Two, so you’ll need to take the escalator up to reach it. As for the price, it’s a little on the higher side, but totally worth it.

10

Amal

Aug 1, 2025

·

Stayed 4 nights

Great place beautiful clean rooms and bathroom. The people working there are awesome even the cafe guys and the noor restaurant workers. I had a beautiful time. It’s also very secure! Have to scan in every-time to get into elevator to room so that’s an extra security. The house keeping guy is so kind!! It’s literally by the mosque u just walk like half a block and you are on the mosque property!! Also there’s a market in between the towers it’s going down the escalator.

6

Aarish

Nov 26, 2025

·

Stayed 4 nights

Staff speak limited english over the phone. Slow elevators.

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Cleanliness

Cleanliness is frequently praised as spotless across rooms and public areas. Some guests experienced lapses or tired bathrooms and occasional misses in replenishing supplies or completing requested cleaning.

Related guest reviews

10

Asimi

Nov 7, 2025

·

Stayed 3 nights

Sparking room and surroundings.

6

Sidra

Aug 14, 2025

·

Stayed 7 nights

Absolutely impeccable hotel, really clean and smells really nice. Very close to the Haram and Quba Walk. Breakfast consists of a very good variety of foods. Have stayed at this hotel a fair few times however this time round house keeping was not up to scratch, hence the low rating. The green light prompt to clean the room was put on but I still needed to ring house services to chase it up, sometimes quite late into the evening at times. Yet every other room seemed to be cleaned apart from mine? Upon checkout, the reception staff were adamant guests had to request room cleaning via ringing 0 (house services) yet this has never been the case during any prior stays? As opposed to taking accountability, excuses were made instead. Absolute shame as the hotel & its amenities surrounding it are otherwise faultless.

8

Qassum

Aug 22, 2025

·

Stayed 5 nights

The location is brilliant, especially if you fancy catching a golf cart or walking to Masjid Quba most days. Staff were mostly polite. Housekeeping could do with improvement. Ran out of shower gel which wasn't replaced for a couple of days. Toilet roll wasn't restocked promptly either.

10

amina

Jan 31, 2026

·

Stayed 2 nights

Yes, the room was spotless, every thing was clean, nice breakfast and staff very courteous.

10

Abdulrahim

Feb 24, 2026

·

Stayed 3 nights

Spotless room. Very friendly staff, would definitely recommend. Expected expectations

8

aqdus

Apr 10, 2025

·

Stayed 5 nights

Nice hotel, but not clean

10

Mudassar

Dec 27, 2025

·

Stayed 4 nights

Alhamdulillah loved it, very clean rooms top class customer service 10/10, keep up the good work, Insha Allah I will be back soon, بارک اللہ فی

6

Safder

Jan 25, 2026

·

Stayed 5 nights

We had to change rooms - but all of the staff were great, very helpful and friendly. The rooms were fine, some aspects were a bit old/tired so didn’t ever seem clean. Even after they had been cleaned - mainly the bathrooms.

10

Mohammed

Dec 18, 2025

·

Stayed 7 nights

Very clean rooms. Excellent service 👏. Within a few minutes to masjid. Cant wait to return.

8

Zaynah

Feb 16, 2026

·

Stayed 4 nights

Staff were lovely especially the ones at breakfast the manager was very friendly and attentive. Rooms were clean and good amenities. Only issue was that our room wasn’t cleaned on the last day although we requested it and the scale in our room wasn’t working and room service wouldn’t provide us with a new one so had to borrow from next door.

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Rooms

Rooms are modern and generally comfortable, though sizes vary from compact to spacious. Several reviews note firm beds, small or tight bathrooms, weak or leaking showers, occasional faulty fridges or sofa beds, and intermittent Wi‑Fi.

Related guest reviews

6

Muhammad Rizwan

Sep 20, 2025

·

Stayed 1 night

Great hotel but smaller rooms compared to pictures. Felt very tight in space. Will be back if I get a good deals otherwise there’s other hotels in vicinity with better service and price.

8

Farah

Dec 21, 2025

·

Stayed 4 nights

All was good! The location, the cleanliness, the. Beakfast was amazing but the rooms are extremely small. That was the only disappointment.

10

Faheem

Dec 18, 2025

·

Stayed 3 nights

good spacious room, nice staff, excellent location close to masjid nabawi. The sofa bed could have been slightly more comfortable.

6

Issa

Nov 1, 2025

·

Stayed 5 nights

It’s was ok the only thing it’s was bad the fridge doesn’t work

10

Saiful

Dec 20, 2025

·

Stayed 4 nights

Yes. Bathroom could be little bigger.

8

Soheil

Nov 1, 2025

·

Stayed 1 night

I had a good experience and will stay here again. The shower was a bit small for me

2

Jahanghir

Feb 22, 2026

·

Stayed 5 nights

Didn’t live up to expectations very poor Customer Service, Wi-Fi keeps disconnecting sofa bed keeps coming apart complained number of time nothing done

10

Amina

Jan 28, 2026

·

Stayed 4 nights

Amazing hotel right next to masjid nabawi had a great time there beautiful rooms very spacious which I didn’t expect clean

10

Atif

Nov 1, 2025

·

Stayed 5 nights

Breakfast was always fresh with lots of variety. Very clean facility. Room refrigerator wasn't working but other than that everything was awesome.

8

Suhail

Nov 10, 2024

·

Stayed 2 nights

Everything about the property was great except 1) beds were very stiff 2) pillows were very flat 3) water was leaking from from behind the shower onto the floor (not from the opening from the front but some leak from the back). I had to keep wiping the floors clean.

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Service

Many guests highlight friendly, accommodating staff and smooth check‑in/out, with helpful managers and housekeeping. However, recurring issues include slow or unresponsive service, check‑in mix‑ups, delays for assistance, and occasional rudeness or poor communication.

Related guest reviews

10

S

Dec 24, 2025

·

Stayed 3 nights

Wonderful and shout out to the receptionist who was so accommodating after our long travel

10

HAMZA

Feb 1, 2026

·

Stayed 3 nights

THE MANAGER HANNAH WAS SO HELPFUL AND MADE THE WHOLE EXPERIENCE WORTH IT.

6

Habibah Maryam Mujahid

Apr 14, 2025

·

Stayed 3 nights

The front desk receptionist was a bit rude and dismissive (the one with the braces). I wish I could give 5 stars to the concierge attendants. They were very attentive and nice.

10

Rashid

Jan 31, 2026

·

Stayed 8 nights

INITIALLY, WE HAD ISSUES WITH THE ROOM AND IN GENERAL BUT THINGS CHANGED WHEN A MANAGER, HANNAH TOOK OWNERSHIP OF OUR ISSUES AND REALLY MADE AN EFFORT TO IMPROVE OUR CUSTOMER EXPERIENCE AS WELL AS MAKING OUR STAY A PLEASANT ONE.FOR THAT REASON,MY MAIN FOCUS IS HOW SHE PUT THINGS RIGHT DESPITE THE INITIAL PROBLEMS EXPERIENCED. IN CONCLUSION,I HAVE GIVEN THIS HOTEL A 5 STAR RATING.

10

Elliot

Oct 28, 2025

·

Stayed 2 nights

The hotel is perfectly located with great access to The Prophet's Mosque, dining options and shops. What stood out most was how accommodating and welcoming the reception staff were. We arrived a little earlier than expected for our check in time after an overnight flight. However they did everything they could to provide us with a room and check in early so that we could freshen up and make the most of our first day. The room was perfect and kept to a really high standard. Overall a very good experience staying here and we will definitely return to this hotel when we come back to visit Medinah.

10

hanief

Dec 25, 2025

·

Stayed 7 nights

The front desk staff esp the guys were always helpful. In particular Mohammed. Think because of culture women front desk staff ignore male. Breakfast was nice.

4

Tarek

Jan 1, 2026

·

Stayed 1 night

Staff never answered phone. However the staff actually used the phone and called around checkout time. The hotel has two towers that are almost two different hotels, they are two buildings separated by the street. One with decent full and partial haram view and the other has hardly any view. You are never told the exact building number or which tower you are in. Once checked in although I reserved an obscenely expensive haram partial view, we were put into the one that hardly any view and the room hardly had any view. In general the hotel is ok and would make a fine 3 star hotel but certainly not any higher as advertised.

8

Quratulain

Nov 30, 2025

·

Stayed 3 nights

Excellent housekeeping staff who was very professional and kind. But bit poor administrative resources as my family waited more than 30min for a bellman to arrive to the room to take the luggage. Later we noticed that many other guests are also facing the same issue as there was no one who was available at desk to resolve the issue.

2

Abdul

Nov 11, 2025

·

Stayed 2 nights

Unprofessional check in. Needed yo check in twice. They lost the luggage. Daily calls from reception and constant knocks from housekeeping asking us to check out/leave . Room card being blocked upon returning to rooms. Constantly needing to go reception in person to expalin that we aree staying for 4 nights not jaut the one. This drama continued until the last moment. Al Manakha blamed a computer booking in sytem. Totally lousy service. Not what we expected for the price paid.

8

Sufwan

Jan 12, 2025

·

Stayed 1 night

There was a mix-up at the check-in desk where they informed me that my reservation was not in the system. When I provided my reservation number, they discovered that someone else had already checked in under my name. I waited for about 15-20 minutes while they tried to resolve the issue. During this time, I contacted Expedia customer service, and eventually, I was able to check in.

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Location

Consistently praised for being a short walk to Masjid Nabawi, with easy access for men’s prayer halls. Several note longer walks to women’s entrances and that immediate dining options are fewer, though shops and carts are within walking distance.

Related guest reviews

10

Muhammad

Mar 25, 2025

·

Stayed 4 nights

Right across the gate 309 of the Prophet’s mosque. 5 mins walk max. The restaurant was excellent as well.

10

Aminah

Dec 31, 2025

·

Stayed 5 nights

Excellent hotel that's only 5min walk from masjid al Naba

8

Aiqaa-Nur

Oct 26, 2025

·

Stayed 4 nights

Really good hotel, friendly staff. Clean room and bathroom. The partial haram view is a very small view. However it was refreshing after a bad experience at the address Makkah. Breakfast was excellent. Location wise it’s far for ladies and people with walking issues as they block the area off in the mosque.

10

Farooq

Nov 11, 2025

·

Stayed 3 nights

Great location, just a few minutes’ walk from Masjid Nabawi. There aren’t too many restaurants right nearby, but you can find almost everything within a 10–15 minute walk. We stayed in Tower One — the room was clean, and the staff were friendly and helpful. One point to note: the check-in counter is on the first floor of Tower Two, so you’ll need to take the escalator up to reach it. As for the price, it’s a little on the higher side, but totally worth it.

10

Mohammed

Jan 12, 2026

·

Stayed 5 nights

The hotel was definitely a 5 star, not a 4 star in my opinion. Few steps to the Haram, close to gate 309 and 310. Restaurant had great selection of dishes.

10

TARIQUE

Apr 15, 2025

·

Stayed 2 nights

Great location.

10

Anisha

Oct 9, 2025

·

Stayed 6 nights

Overall our stay at Rotana was excellent. Good sized spacious clean room and bathroom for a family of 4. Housekeeping and staff were friendly and approachable. My only negative was that it is a bit of distance for ladies area in the haram. As ladies sections are top right and top left when facing the haram. There is no live egg station, but a variety of eggs are available on the breakfast buffet. And there is a good selection for breakfast. I would definitely recommend if you are wanting to stay on this side of the Haram.

10

Mizan-ur

Nov 10, 2025

·

Stayed 3 nights

Excellent accomodation right on the door steps of the prophets mosque. If you have any females in the group the walk to the females entrance in the mosque is on the opposite side. But for men its near the prophets grave entrance. Couldn't fault the accomodation

10

Soraya

Oct 3, 2025

·

Stayed 3 nights

We enjoyed our stay at Al Manakha Rotana, the rooms were in great condition well equipped and the staff were helpful and friendly. The location is great close to Masjid Nabawi, though slightly further away from the main gate near 330 but the walk isnt so bad. Meanwhile it is walking distance from the road that take you to Quba mosque where all the shops are.

6

Mohammed

Oct 9, 2025

·

Stayed 2 nights

Near to haram but as the property is on the western part of mosque pilgrims need to walk long distance to offer prayers

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Dining

Breakfast is widely complimented for taste and variety, with some dinners also praised and a restaurant offering Haram views. Drawbacks include crowded service, occasional repetition or cold items, and pricing or inclusion concerns.

Related guest reviews

10

Sami

Jul 1, 2025

·

Stayed 2 nights

Great location, excellent breakfast, clean and modern rooms.

8

Omar

Nov 29, 2024

·

Stayed 2 nights

In terms of location and proximity to haram, its amazing. The hotel consists of 2 towers, T1 with the restaurant and with haram view. The breakfast is very busy like a market and you can rarely find a place to sit, a lot of the butfet items are not available at most of the times, and no water small bottles are available, you need to fill your cup with a public water bottle. Will come again since price to proximity to haram is a good value, but wont book with breakfast definitely unless they sorted it out.

10

Rehana

Dec 10, 2025

·

Stayed 3 nights

Frokost var 5 stjerner. Kjempe god mat.service er topp.roomservice er raskt. Veldig veldig fornøyd,kommer til besøk samme hotell en gang til👌👌👌👌

10

Mohammad

Dec 16, 2025

·

Stayed 4 nights

Great location, clean rooms and outstanding breakfast menu

10

Mouayad

Aug 3, 2025

·

Stayed 3 nights

Das Hotel liegt nur 2 Gehminuten vom Haram in Medina entfernt. Es ist sehr gepflegt und hervorragend ausgestattet. Sogar Dinge, die ich in anderen Hotels in Saudi-Arabien vermisst habe – wie zum Beispiel ein Schuhlöffel – waren hier vorhanden. Solche kleinen Details machen den Unterschied. Das Frühstück bietet eine riesige Auswahl. Was mir jedoch nicht gefallen hat: Das Omelett war kalt und die gekochten Eier waren zu lange gekocht – das Eigelb war bereits grün. Das Personal war durchweg sehr freundlich. Ich werde dieses Hotel bei meinem nächsten Besuch definitiv wieder wählen. Vielen Dank an das gesamte Team! Mouayad Jaber

10

Liinaa

Nov 15, 2025

·

Stayed 3 nights

Rooms were lovely and had all the main amenities you need (iron, hairdryer, toiletries). Super conveniently close to the Prophet's mosque, just a 2 minute walk away to get to the courtyard. Breakfast was great with lots of options. The hotel has 2 towers that are not connected (you have to exit the first tower and walk to the second one (just 100 metres away). Breakfast is only available in the 1st tower so bare in mind if you'll be in the second tower you would have to exit your building and enter tower 1.

6

Imran

Oct 28, 2024

·

Stayed 2 nights

Rotana is a good choice of hotel and is very walkable and convenient for the Prophet's mosque. The room was good, but the bed was very hard and uncomfortable. The breakfast was super busy, with long queues and a constant need to ask for refills. Also, be warned that we had booked 2 adults and 2 children in the room with breakfast but they said on arrival that breakfast was only included for the adults.

10

Mohammed

Jan 12, 2026

·

Stayed 5 nights

The hotel was definitely a 5 star, not a 4 star in my opinion. Few steps to the Haram, close to gate 309 and 310. Restaurant had great selection of dishes.

2

Choudhry

Aug 31, 2025

·

Stayed 3 nights

the breakfast is not including and its very expensive at the hotel. stay away.

10

Massine

Nov 1, 2025

·

Stayed 3 nights

Fantastic location, few minutes walk to the masjid. Excellent breakfast, very friendly and accommodating reception. Generally everyone we spoke to were helpful and friendly. Room was tasteful,well decorated, Morden and clean. Water, tea, coffee were provided as well as bathroom supplies including soap, shower gel, shampoo and conditioner. Also a toothbrush with a tiny toothpaste and shaving kit. Bathrobe and slippers were provided. Interestingly we only had 1 dental kit, one slippers and one bathrobe, but we loved it so much in there that didn’t mind it at all.There is a kettle in the room and hairdryer in the bathroom. Also there is a retractable drying line in the bathroom should you wish to wash anything. Would absolutely recommend this hotel to anyone looking for a fantastic overall experience in Medina close the the mosque.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $154	2 $156	3 $156	4 $156	5 $167	6 $167	7 $167
8 $167	9 $164	10 $164	11 $167	12 $180	13 $167	14 $167
15 $167	16 $167	17 $167	18 $167	19 $244	20 $257	21 $244
22 $244	23 $308	24 $274	25 $257	26 $274	27 $308	28 $300
29 $218	30 $204

Al Manakha Rotana Madinah

About this property

Location

Room options

Suite, 1 Bedroom (Haram View)

Room, 1 King Bed with Sofa Bed, City View (Spacious)

Senior Suite, 1 Bedroom, City View

Room, 2 Twin Beds (Partial Haram View)

Room, 2 Twin Beds, City View

Room, 1 King Bed, City View

Room, 1 King Bed (Partial Haram View)

Room, 1 King Bed (Haram View)

Quadruple Room, City View

Triple Room, City View

Triple Room (Haram View)

Room, 1 Queen Bed, Accessible, City View

Suite, 2 Bedrooms, City View

Room, 1 King Bed with Sofa Bed (Spacious, Haram View)

Suite, 1 Bedroom (Partial Haram View)

Room, 1 King Bed with Sofa Bed (Spacious, Partial Haram View)

Room, 2 Twin Beds (Haram View)

Family Room, Multiple Beds, Connecting Rooms, City View

Quadruple Room (Partial Haram View)

Panoramic Suite, 1 Bedroom (Haram View)

Room, Multiple Beds, City View

Quadruple Room (Haram View)

Guest reviews of Al Manakha Rotana Madinah

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Al Manakha Rotana Madinah

Considering this hotel for your Madinah trip?

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $100	22 $164	23 $158	24 $150
25 $131	26 $180	27 $180	28 $180	29 $186	30 $189	31 $180