Is parking available at the hotel?

Free valet parking is available onsite, and parking is on-site.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee, approximately PHP 400 for adults and PHP 200 for children.

What are the check-in and check-out times?

Check-in time is at 2:00 PM, and check-out time is at 12:00 AM. Early or late check-in/check-out may incur additional charges and should be requested in advance.

Are airport shuttle services available?

A roundtrip airport shuttle is provided for a surcharge of PHP 3000. Guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features does the hotel offer?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

What is the hotel's location in relation to nearby attractions?

The hotel is located in Mandaue, within a 15-minute drive of SM City Cebu and Colon Street. It is approximately 6 mi (9.7 km) from Ayala Center and 6.2 mi (10 km) from Waterfront Cebu City Casino.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, operational from 7:00 AM to 10:00 PM. It is a seasonal outdoor pool.

Are children allowed at the hotel?

Children are allowed at the property, and kids can stay for free up to a certain age, though specific age details are not provided.

What are the policies regarding extra beds or cribs?

The property offers rollaway beds for a fee of PHP 500.0 per day, and advance request or confirmation is required.

Waterworld Hotel Cebu in Mandaue

What guests think

At Waterworld Hotel Cebu, guests praise spacious, clean rooms and friendly staff, while experiences with the on-site waterpark are mixed due to weekday closures or limited slides, and the location is convenient to the airport but away from city areas.

Public transport is limited, and some guests relied on taxis or the hotel's airport shuttle; a few reported communication issues about shuttle times and waterpark access. Food feedback is mixed, and some noted noise from hallways or events. Overall, it suits families and short airport stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Waterpark access and operation are inconsistent: several reviews mention weekday closures, limited slides, or access not included, though others enjoyed included entry and a large pool. The free airport shuttle is appreciated, with occasional communication issues.

Related guest reviews

10

Rosalinda

Feb 11, 2025

·

Stayed 3 nights

New and nice hotel. It seems to be unknown to taxi drivers, however if you mention Waterworld Cebu you will be fine. The access to the waterworld was included, that was a plus. I would stay here again when in Cebu.

2

Addie Angelyn

Dec 15, 2024

·

Stayed 1 night

Very Disappointing Experience – Never Again! We booked multiple rooms for a family stay and my son’s birthday celebration at WaterWorld Hotel, expecting a relaxing and enjoyable experience. Sadly, it was the opposite: \t1.\tPoor Service: The staff lacked proper coordination and attentiveness to guest needs. \t2.\tNoise Issues: The hotel was extremely noisy, especially near the ballroom and hallways, making it impossible to rest properly. \t3.\tUnclean Pool: The pool was not well-maintained, causing skin irritation (“katol kaayo!”). \t4.\tRoom Check-out Issues: We were shocked when housekeeping attempted to check rooms as early as 9 AM, clearly unaware of the correct check-out schedule. These problems made our stay far from relaxing or enjoyable. Given this experience, we will not be booking here again. I hope the management takes this feedback seriously and addresses these concerns to improve for future guests.

4

Aiza Marie

Jul 16, 2025

·

Stayed 1 night

Why have a hotel at a waterpark if the waterpark isn’t open on the weekdays? It would be like booking a hotel at Mactan beach and the beach being closed.

10

Lovely

Aug 4, 2025

·

Stayed 1 night

The Hotel is very nice and well.maintained. The water park is nearby and more stall for parking. The Free transportation going to the airport is my best 👌 accomodation and convenient.

8

Maarten

Jan 27, 2026

·

Stayed 2 nights

Nice room, but lower your expectations of the waterpark. Most slides are out of service. But compared to a hotel with a regular pool, this place is great

10

Stacey

Jul 3, 2025

·

Stayed 1 night

Great hotel; just wished after paying thousands of pesos on a stay gets you access to the waterpark.

4

Monica

May 7, 2025

·

Stayed 1 night

After I booked with Expedia I message the property to ask from what time to what time is the water parks I received a reply saying that from 9 to 5pm only but highlighting it is Ok because the pool is open up to 10pm. She should just inform me that the parks is close because when go went there we are inform water park is close. Without the waterpark I will not book waterworld hotel only to find out during check in it is close even the next day.I feel like being scammed by whoever replies my message.Definitely not in a good staycation mood.

4

reagan

Jul 6, 2025

·

Stayed 1 night

The waterpark was closed on weekdays, and the dining menu had less choices on breakfast and expensive portion. I reserved the park view side, but it was not available.

10

Marezel

Jul 11, 2024

·

Stayed 1 night

We have an overnight stay at this hotel. We chose this because it is close to the airport. Our room is spacious and clean. Huge swimming pool . At daytime the water park was open but we didn’t use it since our flight was early. Staff were friendly and accommodating and helpful. Free transportation to the airport. Definitely we will stay again in the future.

10

KEMPER

Nov 15, 2024

·

Stayed 2 nights

Very nice property and even nicer people! Food was good, breakfast was great. Airport shuttle worked great although Cebu traffic is a nightmare now. Fortunately this hotel is very close to the airport, so leave a little early viola, easy ride there. We are returning in December and would like our same room ( or upgrade) if possible. It was 311. Thanks!!

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are frequently described as very clean or spotless. A few guests noted musty bedding or odors, floors or carpets needing attention, a smelly public bathroom, and some drainage or pool cleanliness issues.

Related guest reviews

10

Irish

Feb 10, 2025

·

Stayed 1 night

Clean and spacious

2

Addie Angelyn

Dec 15, 2024

·

Stayed 1 night

Very Disappointing Experience – Never Again! We booked multiple rooms for a family stay and my son’s birthday celebration at WaterWorld Hotel, expecting a relaxing and enjoyable experience. Sadly, it was the opposite: \t1.\tPoor Service: The staff lacked proper coordination and attentiveness to guest needs. \t2.\tNoise Issues: The hotel was extremely noisy, especially near the ballroom and hallways, making it impossible to rest properly. \t3.\tUnclean Pool: The pool was not well-maintained, causing skin irritation (“katol kaayo!”). \t4.\tRoom Check-out Issues: We were shocked when housekeeping attempted to check rooms as early as 9 AM, clearly unaware of the correct check-out schedule. These problems made our stay far from relaxing or enjoyable. Given this experience, we will not be booking here again. I hope the management takes this feedback seriously and addresses these concerns to improve for future guests.

10

Reggie

Jan 18, 2026

·

Stayed 1 night

The rooms were spotless and the staff was very courteous , friendly snd helpful .

10

mark

Jan 19, 2026

·

Stayed 4 nights

The room was excellent, very clean and the beds were fresh and comfortable. The aircon was quiet. The staff were polite and accommodating

10

Agnes

Jan 1, 2026

·

Stayed 2 nights

Stood out was a clean room and staff

10

Magaly

Apr 16, 2025

·

Stayed 3 nights

Floor and carpet could be a bit cleaner but everything else was great

10

Iris Joy Requina

Oct 20, 2025

·

Stayed 1 night

Clean, very spacious, friendly staff

8

Manolita

Aug 26, 2024

·

Stayed 2 nights

Spacious rooms and new. The bathroom in the ground floor near the elevator should be maintained closely as it stinks, this is the bathroom used mostly by people using the pool. The ballroom is located on the 3rd floor and during events it’s loud as rooms are not sound proof. Rooms are set for two even if you booked for 3 people, it should be prepped for the amount of guests listed on that booking. I have to ask And initially argue with front desk as they insist it’s good for two when you have listed during booking how many guests are registered. I would still recommend this hotel as the rooms are quite spacious and it’s next to a waterpark especially if you are traveling with kids, but need to have own private vehicle as it is out of the way. Also this hotel is about 15 min away from airport so added bonus.

6

Glory Ann

Sep 25, 2024

·

Stayed 1 night

We only stayed for 3 hours and look for another hotel. The staff were great but the room smell like paint, thus, causing an allergic response. The shower drainage clogged up.

10

Julieta

Aug 1, 2024

·

Stayed 2 nights

The property is beautiful and clean except there is a mosquito in our room. The bedding is so clean but is smell like musty😞

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AI-generated summary based on recent guest reviews

Rooms

Rooms are notably spacious with comfortable beds and a modern feel. Some guests reported noise from hallways or ballroom events.

Related guest reviews

10

GRACE

Jul 18, 2024

·

Stayed 3 nights

The rooms was clean and spaccious.

10

mark

Jan 19, 2026

·

Stayed 4 nights

The room was excellent, very clean and the beds were fresh and comfortable. The aircon was quiet. The staff were polite and accommodating

10

Iris Joy Requina

Oct 20, 2025

·

Stayed 1 night

Clean, very spacious, friendly staff

10

Emilyn

Jul 11, 2024

·

Stayed 1 night

Spacious room

10

Jocibel

Jun 26, 2024

·

Everything was good. My family enjoying their stay even just 1 night but my kids love it. Except the noise from the hall way they can hear from their room. But overall it was great!

10

Amor

Jan 4, 2025

·

Stayed 1 night

spacious!

10

Liezel

Dec 30, 2024

·

Stayed 1 night

Big space

8

Manolita

Aug 26, 2024

·

Stayed 2 nights

Spacious rooms and new. The bathroom in the ground floor near the elevator should be maintained closely as it stinks, this is the bathroom used mostly by people using the pool. The ballroom is located on the 3rd floor and during events it’s loud as rooms are not sound proof. Rooms are set for two even if you booked for 3 people, it should be prepped for the amount of guests listed on that booking. I have to ask And initially argue with front desk as they insist it’s good for two when you have listed during booking how many guests are registered. I would still recommend this hotel as the rooms are quite spacious and it’s next to a waterpark especially if you are traveling with kids, but need to have own private vehicle as it is out of the way. Also this hotel is about 15 min away from airport so added bonus.

10

Frances

Aug 12, 2024

·

Stayed 1 night

Great rooms, large beds. Great for families and big groups

10

Matthew

Jul 5, 2025

·

Stayed 1 night

Amazing! friendly staff, waterpark uncluded and rooms were mode r and spacious.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, courteous, and accommodating. However, some experienced miscommunication around shuttle schedules, booking details, or waterpark information, and a few cited coordination issues.

Related guest reviews

2

Addie Angelyn

Dec 15, 2024

·

Stayed 1 night

Very Disappointing Experience – Never Again! We booked multiple rooms for a family stay and my son’s birthday celebration at WaterWorld Hotel, expecting a relaxing and enjoyable experience. Sadly, it was the opposite: \t1.\tPoor Service: The staff lacked proper coordination and attentiveness to guest needs. \t2.\tNoise Issues: The hotel was extremely noisy, especially near the ballroom and hallways, making it impossible to rest properly. \t3.\tUnclean Pool: The pool was not well-maintained, causing skin irritation (“katol kaayo!”). \t4.\tRoom Check-out Issues: We were shocked when housekeeping attempted to check rooms as early as 9 AM, clearly unaware of the correct check-out schedule. These problems made our stay far from relaxing or enjoyable. Given this experience, we will not be booking here again. I hope the management takes this feedback seriously and addresses these concerns to improve for future guests.

10

Reggie

Jan 18, 2026

·

Stayed 1 night

The rooms were spotless and the staff was very courteous , friendly snd helpful .

10

mark

Jan 19, 2026

·

Stayed 4 nights

The room was excellent, very clean and the beds were fresh and comfortable. The aircon was quiet. The staff were polite and accommodating

4

Monica

May 7, 2025

·

Stayed 1 night

After I booked with Expedia I message the property to ask from what time to what time is the water parks I received a reply saying that from 9 to 5pm only but highlighting it is Ok because the pool is open up to 10pm. She should just inform me that the parks is close because when go went there we are inform water park is close. Without the waterpark I will not book waterworld hotel only to find out during check in it is close even the next day.I feel like being scammed by whoever replies my message.Definitely not in a good staycation mood.

8

Dolce

Jun 29, 2025

·

Stayed 2 nights

The staff were excellent but the accessibility of public transport is limited.

10

Alma

May 11, 2025

·

Stayed 4 nights

Great stay with fantastic staff

10

Alan

Aug 24, 2024

·

Stayed 4 nights

Friendliest staff. Good food. Very clean and quiet.

8

Manolita

Aug 26, 2024

·

Stayed 2 nights

Spacious rooms and new. The bathroom in the ground floor near the elevator should be maintained closely as it stinks, this is the bathroom used mostly by people using the pool. The ballroom is located on the 3rd floor and during events it’s loud as rooms are not sound proof. Rooms are set for two even if you booked for 3 people, it should be prepped for the amount of guests listed on that booking. I have to ask And initially argue with front desk as they insist it’s good for two when you have listed during booking how many guests are registered. I would still recommend this hotel as the rooms are quite spacious and it’s next to a waterpark especially if you are traveling with kids, but need to have own private vehicle as it is out of the way. Also this hotel is about 15 min away from airport so added bonus.

6

MARILOU

Mar 31, 2025

·

Stayed 2 nights

Spacious room good food cleanliness of the environment greetings of the staff . Didn’t like no communication from the receptionist where in we asked her re availability of the shuttle she said yes she took our flight details never said what will be our pick up time when we’re about to settled our accounts I asked her re shuttle bus she said 10:00am I told her we’re not informed of the time should be three hours before our international flights at 1215 at least 08-0830 am supposed to be our pick up time she said the driver not available till 10am end up calling taxi prior to that emailed them re availability of the shuttle bus no response from them

8

Sean

Jul 1, 2025

·

Stayed 3 nights

My first time in country and my first stay of many. My first thoughts are by far its the people that make the memories and the staff are very friendly indeed. It was very slow season and away from the city so...my expectations werent high. Its not anything special but id go back just for the people that catered to us.

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AI-generated summary based on recent guest reviews

Location

Close to the airport, but far from malls and city attractions; public transport is limited and many rely on taxis. Some taxis struggled to find the property unless Waterworld Cebu is mentioned.

Related guest reviews

10

Rosalinda

Feb 11, 2025

·

Stayed 3 nights

New and nice hotel. It seems to be unknown to taxi drivers, however if you mention Waterworld Cebu you will be fine. The access to the waterworld was included, that was a plus. I would stay here again when in Cebu.

10

Josiefe

Aug 1, 2024

·

Stayed 1 night

Property is nearby the airport

8

jill maleen

Aug 15, 2024

·

Stayed 1 night

I would definitely stay here again! The price is just right and it’s with breakfast already, The hotel is very clean & spacious. We just had an issue with our first room regarding the toilet not flushing & the bath floor not draining but they helped us move to another room right away. The staff are very courteous & respectful. I would recommend this hotel to those who wants to stay closer to the airport.

10

Maria Arje

Mar 22, 2025

·

Stayed 1 night

I would stay again in this hotel, but I have to plan properly for shopping as it is far away from Malls, also if you take taxi there’s additional 50 pesos for the taxi. The hotel wont charge you for that, but the taxi will. They will call a taxi for you! Everything is great! Love the room, it is very clean and smelled fresh!

8

Dolce

Jun 29, 2025

·

Stayed 2 nights

The staff were excellent but the accessibility of public transport is limited.

6

Fleur

Oct 30, 2024

·

Stayed 3 nights

The hotel itself is nice and the rooms big. I didn’t the location though. 1) there are not shops nearby 2) to get to the city centre during peak hour is not the go.

10

roeul

Feb 11, 2025

·

Stayed 1 night

Transportation is challenging if you don’t have your own ride. Otherwise the entire facility and staff is 10 of 10. Highly recommended!

10

Marezel

Jul 11, 2024

·

Stayed 1 night

We have an overnight stay at this hotel. We chose this because it is close to the airport. Our room is spacious and clean. Huge swimming pool . At daytime the water park was open but we didn’t use it since our flight was early. Staff were friendly and accommodating and helpful. Free transportation to the airport. Definitely we will stay again in the future.

10

KEMPER

Nov 15, 2024

·

Stayed 2 nights

Very nice property and even nicer people! Food was good, breakfast was great. Airport shuttle worked great although Cebu traffic is a nightmare now. Fortunately this hotel is very close to the airport, so leave a little early viola, easy ride there. We are returning in December and would like our same room ( or upgrade) if possible. It was 311. Thanks!!

8

Sean

Jul 1, 2025

·

Stayed 3 nights

My first time in country and my first stay of many. My first thoughts are by far its the people that make the memories and the staff are very friendly indeed. It was very slow season and away from the city so...my expectations werent high. Its not anything special but id go back just for the people that catered to us.

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AI-generated summary based on recent guest reviews

Dining

Food and breakfast receive mixed feedback: several liked the meals and breakfast, while others found restaurant food poor or breakfast options limited and costly. Some booking plans caused confusion about included breakfasts.

Related guest reviews

10

Hege

Jan 8, 2025

·

Stayed 1 night

Fint og billig hotell, store gode rom og gode senger. Dårlig mat i restauranten, smakte ikke godt!

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10

Charles

Jun 25, 2024

·

Stayed 2 nights

This hotel is immaculate. Super clean, good food, connected to a water park, and the staff was awesome too!

8

jill maleen

Aug 15, 2024

·

Stayed 1 night

I would definitely stay here again! The price is just right and it’s with breakfast already, The hotel is very clean & spacious. We just had an issue with our first room regarding the toilet not flushing & the bath floor not draining but they helped us move to another room right away. The staff are very courteous & respectful. I would recommend this hotel to those who wants to stay closer to the airport.

8

Robert

Jun 29, 2024

·

Stayed 3 nights

Staff is great! Good dining options

4

reagan

Jul 6, 2025

·

Stayed 1 night

The waterpark was closed on weekdays, and the dining menu had less choices on breakfast and expensive portion. I reserved the park view side, but it was not available.

10

Alan

Aug 24, 2024

·

Stayed 4 nights

Friendliest staff. Good food. Very clean and quiet.

10

KEMPER

Nov 15, 2024

·

Stayed 2 nights

Very nice property and even nicer people! Food was good, breakfast was great. Airport shuttle worked great although Cebu traffic is a nightmare now. Fortunately this hotel is very close to the airport, so leave a little early viola, easy ride there. We are returning in December and would like our same room ( or upgrade) if possible. It was 311. Thanks!!

2

Luc david

Dec 24, 2024

·

Stayed 2 nights

La réservation etait pour 3 personnes. Au déjeuner inclus ils nous ont dit que le forfait inclus déjeuner pour 2. Que je dois payer pour la 3 personne, notre enfant. Le contrat n est pas fait comme cela. Il m ont répondu qu il vont modifier l annonce sur expedia suite a la plainte que j ai fais. On ne change pas un contrat comme ca. Au check out il voulait me faire signé que je devais plus de 6800 pesos pour l hébergement. Hors j ai payer au moment de la réservation. Ils sont malhonnête. Je qualifie plutot de voleur

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $60	16 $60	17 $44
18 $44	19 $44	20 $44	21 $44	22 $44	23 $44	24 $44
25 $44	26 $44	27 $44	28 $44	29 $41	30 $44	31 $44

Su	Mo	Tu	We	Th	Fr	Sa
1 $44	2 $41	3 $41	4 $41	5 $41	6 $44	7 $44
8 $44	9 $41	10 $41	11 $41	12 $41	13 $44	14 $44
15 $44	16 $41	17 $41	18 $41	19 $41	20 $44	21 $60
22 $44	23 $41	24 $41	25 $41	26 $41	27 $60	28 $44
29 $44	30 $41

Waterworld Hotel Cebu

About this property

Location

Room options

Deluxe Double Room, 2 Double Beds

Guest reviews of Waterworld Hotel Cebu

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Waterworld Hotel Cebu

Prices for upcoming dates