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Best Western Plus Arrowhead Hotel - Image 1
Best Western Plus Arrowhead Hotel - Room
Best Western Plus Arrowhead Hotel - Room
Best Western Plus Arrowhead Hotel - Bathroom
Best Western Plus Arrowhead Hotel - Fitness facility

Best Western Plus Arrowhead Hotel

Amenities

  • Parking

  • Swimming pool

  • Non-Smoking Rooms

  • Business Center

  • Dry Cleaning

  • Housekeeping

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Property description

Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lo...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across reviews, Best Western Plus Arrowhead Hotel is praised for friendly staff and a solid free breakfast, while recurring issues include an often-broken elevator and occasional maintenance or cleanliness lapses.

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Facilities

Mixed

Cleanliness

Mixed

Rooms

Comfortable

Service

Friendly

Location

Convenient

Dining

Varied

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10

Junna

IAN-logo

4 weeks ago

·

Stayed 4 nights

Good breakfast , courteous staff, clean room and big parking lot.
Good breakfast , courteous staff, clean room and big parking lot.
6

Matthew

IAN-logo

Mar 23, 2026

·

Stayed 2 nights

The hotel was clean. The staff was friendly. The breakfast was good. The shower was not good. More water came out of the bottom plunger thing that the shower head. And the morning I left my car had been broken into. They went through the whole car looking something worth stealing and left a mess. They stole two pairs of reading glasses and an old pair of glasses I had in a case in the glove compartment.
The hotel was clean. The staff was friendly. The breakfast was good. The shower was not good. More water came out of the bottom plunger thing that the shower head. And the morning I left my car had been broken into. They went through the whole car looking something worth stealing and left a mess. They stole two pairs of reading glasses and an old pair of glasses I had in a case in the glove compartment.
6

Laurie

IAN-logo

Mar 19, 2026

·

Stayed 1 night

The room itself was nice, but the beds were clearly very old. I could not sleep well on broken down old springs! They really need to update that. Otherwise, the day was fine. Two Queen beds for $114 via hotels.com.
The room itself was nice, but the beds were clearly very old. I could not sleep well on broken down old springs! They really need to update that. Otherwise, the day was fine. Two Queen beds for $114 via hotels.com.
2

Stephanie

IAN-logo

Mar 16, 2026

·

Stayed 1 night

The hotel apparently has a policy of making a copy of your credit card you use to pay for the room and incidental's. They make a full copy of your credit card number with cvc and expiration and a copy of your id for their files. Very unsafe for individuals staying there . Easy for them to steal your credit card information or identify theft. Easy for them or any of their staff to steal or sell your information. I didn’t like that. That policy is not stated no where for customers to know before arriving. Also the hotel stinks as soon as you walk in has a distinct old smell. The room was hot and smelled like old , dust , musty carpet smell.
The hotel apparently has a policy of making a copy of your credit card you use to pay for the room and incidental's. They make a full copy of your credit card number with cvc and expiration and a copy of your id for their files. Very unsafe for individuals staying there . Easy for them to steal your credit card information or identify theft. Easy for them or any of their staff to steal or sell your information. I didn’t like that. That policy is not stated no where for customers to know before arriving. Also the hotel stinks as soon as you walk in has a distinct old smell. The room was hot and smelled like old , dust , musty carpet smell.
2

Pedro

IAN-logo

Mar 8, 2026

·

Stayed 1 night

We booked this hotel because it had a pool and a jacuzzi and none of those were available when we got there. Front end person said blames it on the owner. Also we are a family of 5 and had a room with two queen beds plus the sofa bed. Sofa mattress was disgusting and had metal inside the mattress. Could not sleep at all. Terrible experience.
We booked this hotel because it had a pool and a jacuzzi and none of those were available when we got there. Front end person said blames it on the owner. Also we are a family of 5 and had a room with two queen beds plus the sofa bed. Sofa mattress was disgusting and had metal inside the mattress. Could not sleep at all. Terrible experience.
250 North 9th Street, Colton, California, United States of America

Location

With a stay at Best Western Plus Arrowhead Hotel in Colton, you'll be within a 5-minute drive of Arrowhead Regional Medical Center and National Orange Show Events Center. This hotel is 4.2 mi (6.8 km) from Loma Linda University and 4.5 mi (7.2 km) from Loma Linda University Medical Center.

Gonzales Community Center(0.5 miles)

Santa Ana River Trail(2.1 miles)

Arrowhead Regional Medical Center(2.2 miles)

Inland Center Mall(2.2 miles)

Fiesta Village Family Fun Park(2.5 miles)

Bowlero San Bernardino(2.6 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 04:00

Before 12:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Free self-parking is available on-site. Limited parking is also provided.

A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.

Check-in is from 3:00 PM to 4:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but cannot be guaranteed.

The property features step-free entrances, wheelchair-accessible facilities, and elevators. Accessible parking is also available.

The hotel is located within a 5-minute drive of Arrowhead Regional Medical Center and National Orange Show Events Center, and is approximately 4.2 miles from Loma Linda University and 4.5 miles from Loma Linda University Medical Center.

Yes, there is an outdoor heated pool available for guests. The pool is operational seasonally.

Up to 2 children aged 5 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Cribs (infant beds) are available for a fee of USD 35.00 per night. Advance request is recommended.

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