Swiss Village Inn

Staff helpful and professional. Room was dated and needed upgrading as did the entire property.

Eureka Springs was busy and we had very few options but I chose the Swiss Village Inn because the pictures looked okay. We got there, room 118 smelled strongly of mold and one wall was covered in black mold. The owner moved me to the room next door (117). He went into our room, shut the window and turned the a/c on, I thought that was weird. The room was old, the carpet was dirty but the beds seemed clean but it had a slight mold smell, musty like and old room. My friend was staying with me and her mother was dropping her off and staying with a friend. He saw them unloading her stuff and followed me back to the room and asked how many was staying with me. That was creepy. I wasn't sure if the mom was staying at that time, and because it was late, she decided to stay with us. The owner met me at the room the next morning to tell me that I owed $10 more for each night. We kept smelling mold in our room. We went outside and the moldy room's window and door was open and there were dirty towels in a bucket that sat out there for 2 days. When I paid him, I asked how he cleaned it because our room smelled too. He said he had a commercial cleaner to clean the mold on the sheetrock. We looked inside and it looks like he painted it. We noticed in our room that there were paint streaks on the wall, so our wall had been painted too, in the same area that the other rooms wall was moldy. Don't stay here, it is gross and the owner does not care about the health and safety of customers.

The one big problem we had was no hot water! We stayed the weekend and never had hot water!

Hot water. Comfortable bed. Old motel. Affordable.

Like many of the motels and lodging in Eureka Springs, the rooms are dated. Room was clean and quiet.