Eric Vökel Boutique Apartments - Atocha Suites
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Experience an abundance of unparalleled facilities and features at Eric Vökel Boutique Apartments - Atocha Suites.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by serviced apar...
Beliggenhet
Located in Arganzuela, a neighbourhood in Madrid, Eric Vökel Boutique Apartments - Atocha Suites is near a metro station. Plaza de Cibeles and Puerta de Alcalá are notable landmarks, and travellers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Movistar Arena or Bernabéu Stadium.
Parkering
Svømmebasseng
Rom for ikke-røykere
Familierom
Bankboks
Utendørs svømmebasseng
Romalternativer
4
One-Bedroom Apartment with Terrace
Romdetaljer
1 Dobbeltseng
1 Sovesofa
Sover 4
431 ft²
BalkongKlimaanleggOppvarmingKjøkkenDykkebasseng
8
One-Bedroom Apartment
Romdetaljer
1 Dobbeltseng
1 Sovesofa
Sover 4
431 ft²
KlimaanleggOppvarmingKjøkkenDykkebasseng
4
Two-Bedroom Apartment with 2 Bathrooms
Romdetaljer
2 Enkeltsenger
1 Dobbeltseng
1 Sovesofa
Sover 6
646 ft²
KlimaanleggOppvarmingKjøkkenDykkebasseng
1
One-Bedroom Family Apartment
Romdetaljer
1 Dobbeltseng
1 Sovesofa
Sover 4
431 ft²
KlimaanleggOppvarmingKjøkkenDykkebasseng
14
Two-Bedroom Apartment with 1 Bathroom
Romdetaljer
1 Dobbeltseng
2 Enkeltsenger
1 Sovesofa
Sover 6
592 ft²
KlimaanleggOppvarmingKjøkkenDykkebasseng
15
Superior Apartment with Parking
Romdetaljer
1 Dobbeltseng
2 Enkeltsenger
1 Sovesofa
Sover 6
1507 ft²
KlimaanleggOppvarmingKjøkkenDykkebassengEgen inngang
1
Room #62243425
Romdetaljer
Eget bad
Gjesteomtaler av Eric Vökel Boutique Apartments - Atocha Suites
8.8
Utrolig
basert på 822 verifiserte omtaler
Hvem bor her?
Business
6%
Par
21%
Familie
57%
Grupper
13%
Alene
1%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
Ved Eric Vökel Boutique Apartments - Atocha Suites roser reisende de rene leilighetene og den praktiske tilgangen til Atocha stasjon og større museer, samtidig som de påpeker vennlig betjening på dagtid, men ujevn støtte utenom åpningstider og tidvis støy fra gaten.
Les merVar dette til hjelp?
Hva gjestene synes
Ved Eric Vökel Boutique Apartments - Atocha Suites roser reisende de rene leilighetene og den praktiske tilgangen til Atocha stasjon og større museer, samtidig som de påpeker vennlig betjening på dagtid, men ujevn støtte utenom åpningstider og tidvis støy fra gaten.
Leilighetene er generelt romslige og moderne, med nyttige kjøkken og vaskemuligheter, selv om noen føles små, enkelte sovesofaer skuffer, og Wi-Fi kan være ustabilt på soverommene. Fasiliteter som et lite gårdsbasseng eller spa og terrasser er verdsatt, men åpningstidene kan være begrensede og parkeringsplassene er få. Forvent en praktisk leilighetsbase nær transport, best for selvhusholdnings opphold.
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KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Gjestene setter pris på gårdsplassbassenget/jacuzzien og noen terrasser, men bassenget er lite og tilgangen kan være begrenset til resepsjonens åpningstider. Parkeringsplass er tilgjengelig, men det er trange ramper og plasser; gratis bagasjelåser og en heis er nyttig.
Relaterte gjesteomtaler
10
Alison
25. jan. 2025
·
Overnattet 2 netter
We had a great stay at the Eric Vokel Boutique Apartments. The check-in was very staightforward and the apartment was immaculately clean. Had we arrived before the check-in time there are lockers to store your belongings until the check-in time. There was everything we needed and more and the location was very close to the train station. Also very close to a metro station and nice cafes around to get breakfast if you didn't want to eat in. An excellent place to stay
We had a great stay at the Eric Vokel Boutique Apartments. The check-in was very staightforward and the apartment was immaculately clean. Had we arrived before the check-in time there are lockers to store your belongings until the check-in time. There was everything we needed and more and the location was very close to the train station. Also very close to a metro station and nice cafes around to get breakfast if you didn't want to eat in. An excellent place to stay
10
Andrew
9. sep. 2025
·
Overnattet 4 netter
Really easy check in by the machine in the lobby, lovely room with a super terrace. Bed was very comfortable, seating area great and bathroom had everything we needed. Staff that we met were all friendly and helpful. Photos were, in the main, accurate although the pool area maybe looks a little more spacious than in reality - not a problem for us as we had such a great terrace 😊
Really easy check in by the machine in the lobby, lovely room with a super terrace. Bed was very comfortable, seating area great and bathroom had everything we needed. Staff that we met were all friendly and helpful. Photos were, in the main, accurate although the pool area maybe looks a little more spacious than in reality - not a problem for us as we had such a great terrace 😊
10
Arash
14. juni 2025
·
Overnattet 2 netter
The only problem was the underground parking, it took a lot of effort to enter and exit the extremely narrow ramps, but I think that is very common in Spain and not specific to this hotel, other than than, it was a very pleasant experience.
The only problem was the underground parking, it took a lot of effort to enter and exit the extremely narrow ramps, but I think that is very common in Spain and not specific to this hotel, other than than, it was a very pleasant experience.
10
leigh
17. mai 2025
·
Overnattet 5 netter
A fabulous spacious apartment with all amenities and cable tv. Pool/spa was perfect at 32.5deg Staff could not have been more helpful. Walking distance (1km max) to most sights and attractions.
A fabulous spacious apartment with all amenities and cable tv. Pool/spa was perfect at 32.5deg Staff could not have been more helpful. Walking distance (1km max) to most sights and attractions.
8
Anne
17. aug. 2024
·
Overnattet 4 netter
Hôtel de grandes qualités que je recommande pour sa très bonne localisation puisque nous avons pu faire ttes nos visites à pied ou à métro. Le personnel de l’accueil est très gentil et serviable. Seul petit bémol la piscine qui est plutôt un grand jacuzzi à mon sens mais d’autres voyageurs avaient l’air de bien l’apprécier donc avis qui reste très personnel.
Hôtel de grandes qualités que je recommande pour sa très bonne localisation puisque nous avons pu faire ttes nos visites à pied ou à métro. Le personnel de l’accueil est très gentil et serviable. Seul petit bémol la piscine qui est plutôt un grand jacuzzi à mon sens mais d’autres voyageurs avaient l’air de bien l’apprécier donc avis qui reste très personnel.
8
Karine
9. aug. 2025
·
Overnattet 2 netter
Nous avons adoré notre séjour. Beau grand appartement complet et propre. Le spa de nage était agréable. Bien situé pour visiter Madrid à pieds. Nous avons malheureusement oublié nos clés dans l’appartement tard le soir. La réception était fermée. Nous avons été bien accompagnés par un homme au téléphone d’urgence de l’hôtel. Ça a tout de même bien été. Je recommande fortement cet emplacement, le personnel est accueillant.
Nous avons adoré notre séjour. Beau grand appartement complet et propre. Le spa de nage était agréable. Bien situé pour visiter Madrid à pieds. Nous avons malheureusement oublié nos clés dans l’appartement tard le soir. La réception était fermée. Nous avons été bien accompagnés par un homme au téléphone d’urgence de l’hôtel. Ça a tout de même bien été. Je recommande fortement cet emplacement, le personnel est accueillant.
8
Glorializ
26. juni 2025
·
Overnattet 2 netter
The property is beautiful. The pool and terrace are amazing. The only downfall waa first night we were told tv was loud and it was at 10 on the volume. Other than that its a great stay.
The property is beautiful. The pool and terrace are amazing. The only downfall waa first night we were told tv was loud and it was at 10 on the volume. Other than that its a great stay.
6
Owen
29. nov. 2025
·
Overnattet 2 netter
The apartment was perfect and very clean. Unfortunately massively let down by the check-in experience and misleading advertising of the pool. There is a 24hr check in kiosk that is advertised but when you get there it doesn't actually work so you have to go on a wild goose chase to find the emergency phone number and call someone. The receiption is only open for 2 hours while you are allowed to check in which is ridiculous. Also note that the pool is only open while the reception is open so you can't use it at night after a long day.
The apartment was perfect and very clean. Unfortunately massively let down by the check-in experience and misleading advertising of the pool. There is a 24hr check in kiosk that is advertised but when you get there it doesn't actually work so you have to go on a wild goose chase to find the emergency phone number and call someone. The receiption is only open for 2 hours while you are allowed to check in which is ridiculous. Also note that the pool is only open while the reception is open so you can't use it at night after a long day.
10
Katy
17. aug. 2024
·
Overnattet 3 netter
L’hôtel est très bien! Près de la gare d’Atocha et du métro. 3 stations de métro du centre touristique. À quelques minutes à pied du Parc du Retiro. Il y a des supermarchés tout près. Pour les restos, c’est un peu plus loin… L’appartement est très confortable et propre. Les enfants ont bien appréciés le grand jacouzi.
L’hôtel est très bien! Près de la gare d’Atocha et du métro. 3 stations de métro du centre touristique. À quelques minutes à pied du Parc du Retiro. Il y a des supermarchés tout près. Pour les restos, c’est un peu plus loin… L’appartement est très confortable et propre. Les enfants ont bien appréciés le grand jacouzi.
10
Tracy
26. juni 2024
·
Overnattet 2 netter
The area is pretty clean and quiet, the property has parking garage on site, which is we are looking for. The reception is nice and helpful. The location is ok, very close to Sophia museum, but far away from Royal Palace of Madrid, but Taxi is easy and price is reasonable. There are mini market on the corner of the street, very convenient. The property is clean and the kitchen has basic appliances, very useful.
The area is pretty clean and quiet, the property has parking garage on site, which is we are looking for. The reception is nice and helpful. The location is ok, very close to Sophia museum, but far away from Royal Palace of Madrid, but Taxi is easy and price is reasonable. There are mini market on the corner of the street, very convenient. The property is clean and the kitchen has basic appliances, very useful.
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KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Renhold trekkes ofte frem, med mange som beskriver leilighetene som svært rene eller plettfrie. Et mindre antall rapporterte mangler som skitne dusjer, mugg i fugene eller slitte håndklær.
Relaterte gjesteomtaler
6
hyuk
27. jan. 2024
·
Overnattet 3 netter
숙박인원 3명, 2룸 2싱글베드, 1더블베드 장점 : 넓은 실내, 세탁기/건조기 , 주변 마트 3개, 주차장 보유, 지하철역 5분이내 거리라서 단점 : 식기 청결하지 않고, 3박을 했는데 최초 제공해준 오일 등 추가지급 안됨, 아침 7시 이후 주변 주택공사로 소음 발생, 수건이 많이 낡음.
숙박인원 3명, 2룸 2싱글베드, 1더블베드 장점 : 넓은 실내, 세탁기/건조기 , 주변 마트 3개, 주차장 보유, 지하철역 5분이내 거리라서 단점 : 식기 청결하지 않고, 3박을 했는데 최초 제공해준 오일 등 추가지급 안됨, 아침 7시 이후 주변 주택공사로 소음 발생, 수건이 많이 낡음.
4
Maria
13. juli 2024
·
Overnattet 3 netter
The rooms were dirty
The rooms were dirty
6
Karina
22. jan. 2023
·
Overnattet 3 netter
Stayed 3 nights with a family of 5. GOOD - very close to train station - clean - bed and pillows super comfortable - in unit washer with one complimentary pod - safe and walkable to center area - close to Reina Sofia museum - close to subway station BAD - reception was closed on the afternoon we arrived. Did not like the automated system - apartment was old with wear and tear - bathroom grout filled with mold which makes it unpleasant to shower - subpar shampoo and body wash - not enough towels for 5 and reception was closed - not enough handsoap - noisy garbage truck all night on the last night. - quiet neighborhood with limited food options - felt a bit outside the core area of Madrid
Stayed 3 nights with a family of 5. GOOD - very close to train station - clean - bed and pillows super comfortable - in unit washer with one complimentary pod - safe and walkable to center area - close to Reina Sofia museum - close to subway station BAD - reception was closed on the afternoon we arrived. Did not like the automated system - apartment was old with wear and tear - bathroom grout filled with mold which makes it unpleasant to shower - subpar shampoo and body wash - not enough towels for 5 and reception was closed - not enough handsoap - noisy garbage truck all night on the last night. - quiet neighborhood with limited food options - felt a bit outside the core area of Madrid
10
ANNA LUIZA
19. feb. 2026
·
Overnattet 1 natt
Excelente apartamento … bem equipado, tudo novo, super limpo !!
Excelente apartamento … bem equipado, tudo novo, super limpo !!
10
Jasim
13. jan. 2025
·
Overnattet 4 netter
VERY WELL MAINTAINED AND CLEAN
VERY WELL MAINTAINED AND CLEAN
8
Enrique A
16. sep. 2025
·
Overnattet 5 netter
Personal amable, apartamento funcional peor no hacen servicio de limpieza, la regadera sucia.
Personal amable, apartamento funcional peor no hacen servicio de limpieza, la regadera sucia.
10
Courtney
17. jan. 2025
·
Overnattet 1 natt
Clean and spacious
Clean and spacious
10
Alexander
14. nov. 2025
·
Overnattet 1 natt
Everything was clean and working. Staff was super friendly!
Everything was clean and working. Staff was super friendly!
8
Kim
10. sep. 2024
·
Overnattet 4 netter
Excellent staff. Especially Andrea. No tissues in room or kettle. Towels were very old, stained and had holes in them. Pool was lovely and great breakfast
Excellent staff. Especially Andrea. No tissues in room or kettle. Towels were very old, stained and had holes in them. Pool was lovely and great breakfast
10
Mariana
24. jan. 2026
·
Overnattet 1 natt
Tudo ótimo na hospedagem. Chegamos à noite e o check in na máquina foi super fácil. O apartamento é grande, e estava super limpo. Ficamos apenas uma noite, e escolhemos lá pela proximidade da estação atocha, que realmente fica bem próxima. Não fizemos nada além de dormir e ir para a estação, então não posso dar outros detalhes além disso.
Tudo ótimo na hospedagem. Chegamos à noite e o check in na máquina foi super fácil. O apartamento é grande, e estava super limpo. Ficamos apenas uma noite, e escolhemos lá pela proximidade da estação atocha, que realmente fica bem próxima. Não fizemos nada além de dormir e ir para a estação, então não posso dar outros detalhes além disso.
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KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene er typisk moderne og komfortable, med praktiske kjøkken og vaskemuligheter i leiligheten; mange finner dem romslige og sengene støttende. Noen enheter føles små, rom vendt mot gaten kan være støyende, sovesofaer er ofte mindre komfortable, og Wi-Fi kan være upålitelig på soverommene.
Relaterte gjesteomtaler
8
Mariska
4. mai 2025
·
Overnattet 2 netter
Eenvoudig appartement op goede locatie. Klein maar fijn zwembadje. Matras van bedbank zat vol kuilen en het keukenservies was zeer beperkt. Op allemaal niet onoverkomelijk. Echter de prijs/kwaliteit staat niet in verhouding. Veel te duur voor wat je krijgt.
Eenvoudig appartement op goede locatie. Klein maar fijn zwembadje. Matras van bedbank zat vol kuilen en het keukenservies was zeer beperkt. Op allemaal niet onoverkomelijk. Echter de prijs/kwaliteit staat niet in verhouding. Veel te duur voor wat je krijgt.
8
Parbin
7. mai 2023
·
Overnattet 3 netter
Overall the apartment was in a good location walking distance to shops and places to eat. We only stayed 3 days and personally that was enough time to stay at this apartment. To be honest I felt like the pictures are a little misleading as the apartment itself appears much bigger but when got to our apartment unfortunately it was a lot smaller. The bedroom was so small can just barely walk around the bed to get into the bed, not spacious at all and can be quite claustrophobic. The living area was nice and open plan which was fine - but the fact we had an active holiday which meant not being in the apartment was a good thing as it was small and squashed and wouldn’t have been too pleasant if I spent more time there. Overall I am not sure I would stay here again due to the size and feel of the apartment
Overall the apartment was in a good location walking distance to shops and places to eat. We only stayed 3 days and personally that was enough time to stay at this apartment. To be honest I felt like the pictures are a little misleading as the apartment itself appears much bigger but when got to our apartment unfortunately it was a lot smaller. The bedroom was so small can just barely walk around the bed to get into the bed, not spacious at all and can be quite claustrophobic. The living area was nice and open plan which was fine - but the fact we had an active holiday which meant not being in the apartment was a good thing as it was small and squashed and wouldn’t have been too pleasant if I spent more time there. Overall I am not sure I would stay here again due to the size and feel of the apartment
10
Ashani
8. okt. 2025
·
Overnattet 1 natt
Great location, spacious apartments with all the necessary facilities, would highly recommend.
Great location, spacious apartments with all the necessary facilities, would highly recommend.
10
Maria
28. mai 2023
·
Overnattet 1 natt
It was perfect and close to train station, large amount of storage for items as well as kitchen equipment. The only negative was that the wifi didn’t work properly sometimes
It was perfect and close to train station, large amount of storage for items as well as kitchen equipment. The only negative was that the wifi didn’t work properly sometimes
10
Graeme
26. okt. 2025
·
Overnattet 1 natt
Great setup, comfy bed, well appointed kitchen, bedroom and bathroom
Great setup, comfy bed, well appointed kitchen, bedroom and bathroom
10
jody
1. okt. 2025
·
Overnattet 2 netter
Great property, perfect location near the train station. Loved the comforts of home.
Great property, perfect location near the train station. Loved the comforts of home.
10
Aya
18. juni 2025
·
Overnattet 2 netter
A spacious room with a terrace, clothes drying and ironing, and a comfortable bedroom.
A spacious room with a terrace, clothes drying and ironing, and a comfortable bedroom.
10
Rui
25. juni 2024
·
Overnattet 3 netter
Great location! Within walking distance to the train station, museums, and park. Room is spacious. We especially appreciated the blackout curtain and washing machine. Enjoyed watching the UEFA Euro 2024 matches on the big TV screen.
Great location! Within walking distance to the train station, museums, and park. Room is spacious. We especially appreciated the blackout curtain and washing machine. Enjoyed watching the UEFA Euro 2024 matches on the big TV screen.
6
Deborah
22. apr. 2025
·
Overnattet 1 natt
The automatic check in is a bit challenging and there was not blind on the living room window. As we had 2 people sleeping on the pull out it was very bright for them. There was also a lot of street noise. Overall nobody slept well.
The automatic check in is a bit challenging and there was not blind on the living room window. As we had 2 people sleeping on the pull out it was very bright for them. There was also a lot of street noise. Overall nobody slept well.
8
Rogelio
7. aug. 2023
·
Overnattet 2 netter
Bedroom was great, but sofa bed was uncomfortable at all.
Bedroom was great, but sofa bed was uncomfortable at all.
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Service
Betjeningen på dagtid er vennlig, hjelpsom og imøtekommende, og innsjekkingen går smidig for mange gjester. Vanlige problemer inkluderer begrensede åpningstider for resepsjonen, upålitelige selvbetjeningskiosker, treg assistanse utenom åpningstider og sjeldne problemer med nødresponser.
Relaterte gjesteomtaler
10
Federico
24. nov. 2025
·
Overnattet 1 natt
La atencion en el chequeo exelente. Muy cooperativo en nuestras preguntas acerca de el area. Nos entrego un mapa y nos señalo los lugares mas emblematicos en Madrid. En la avitacion no trabajaba el aire acondicionado y regresamos a la reseccion. Llamaron en el momento a mantenimiento y cuando regresamos ya estaban trabajando en el aire. Lo cual hera solo hacer un resets. Muy recomendado el lugar
La atencion en el chequeo exelente. Muy cooperativo en nuestras preguntas acerca de el area. Nos entrego un mapa y nos señalo los lugares mas emblematicos en Madrid. En la avitacion no trabajaba el aire acondicionado y regresamos a la reseccion. Llamaron en el momento a mantenimiento y cuando regresamos ya estaban trabajando en el aire. Lo cual hera solo hacer un resets. Muy recomendado el lugar
10
Hugo Fernando
17. jan. 2026
·
Overnattet 1 natt
It is a great option to stay in Madrid, specially due to its location in walking distance from atocha station. If you have an early flight you can always walk or take night bus from Cibeles. Everything about the apartment was nice, and my only comment it’s about the checking in process. We arrived after 1700, so we had to use the machine, which it didn’t give us our card key at the end of the process. Thankfully they have set up an emergency phone next to it, and the agent was quite helpful. But the whole experience would be much better if they have people available there, at least for bit longer than 1700. I ran into some others guests that just arrived as we left, and they were struggling too to get the key. Overall a nice place, nice location and great stay, but the check in process can be improved :)
It is a great option to stay in Madrid, specially due to its location in walking distance from atocha station. If you have an early flight you can always walk or take night bus from Cibeles. Everything about the apartment was nice, and my only comment it’s about the checking in process. We arrived after 1700, so we had to use the machine, which it didn’t give us our card key at the end of the process. Thankfully they have set up an emergency phone next to it, and the agent was quite helpful. But the whole experience would be much better if they have people available there, at least for bit longer than 1700. I ran into some others guests that just arrived as we left, and they were struggling too to get the key. Overall a nice place, nice location and great stay, but the check in process can be improved :)
10
Lisa
25. juni 2025
·
Overnattet 3 netter
We had been traveling for nearly 36 hours and we arrived well before our check in time, but the staff at the front desk worked with us to make our stay wonderful. The rooms were exceptionally clean and the black out curtains were perfect for helping us fight the jet lag. We had the Spidy Man apartment!
We had been traveling for nearly 36 hours and we arrived well before our check in time, but the staff at the front desk worked with us to make our stay wonderful. The rooms were exceptionally clean and the black out curtains were perfect for helping us fight the jet lag. We had the Spidy Man apartment!
10
Odessa
2. apr. 2024
·
Overnattet 2 netter
Perfect stay in Madrid. Enough space for a family of 4. Walkable to major tourist spot. 7 min walk to Atocha Station where one can catch a train to the regional and direct airport trains. The reception is professsional and helpful. The condition of the property is pristine too. Definitely my new go to place when in Madrid.
Perfect stay in Madrid. Enough space for a family of 4. Walkable to major tourist spot. 7 min walk to Atocha Station where one can catch a train to the regional and direct airport trains. The reception is professsional and helpful. The condition of the property is pristine too. Definitely my new go to place when in Madrid.
10
Hien
22. juni 2025
·
Overnattet 2 netter
The apartment is conveniently located near the Atocha train station in Madrid, close to a metro stop and surrounded by plenty of restaurants. The staff were very friendly and communicative. The building has an elevator, and we were able to use the kitchen and washing machine. We would definitely stay here again!
The apartment is conveniently located near the Atocha train station in Madrid, close to a metro stop and surrounded by plenty of restaurants. The staff were very friendly and communicative. The building has an elevator, and we were able to use the kitchen and washing machine. We would definitely stay here again!
10
Alexander
14. nov. 2025
·
Overnattet 1 natt
Everything was clean and working. Staff was super friendly!
Everything was clean and working. Staff was super friendly!
6
Owen
29. nov. 2025
·
Overnattet 2 netter
The apartment was perfect and very clean. Unfortunately massively let down by the check-in experience and misleading advertising of the pool. There is a 24hr check in kiosk that is advertised but when you get there it doesn't actually work so you have to go on a wild goose chase to find the emergency phone number and call someone. The receiption is only open for 2 hours while you are allowed to check in which is ridiculous. Also note that the pool is only open while the reception is open so you can't use it at night after a long day.
The apartment was perfect and very clean. Unfortunately massively let down by the check-in experience and misleading advertising of the pool. There is a 24hr check in kiosk that is advertised but when you get there it doesn't actually work so you have to go on a wild goose chase to find the emergency phone number and call someone. The receiption is only open for 2 hours while you are allowed to check in which is ridiculous. Also note that the pool is only open while the reception is open so you can't use it at night after a long day.
8
Chris
29. okt. 2023
·
Overnattet 6 netter
Automatic check in and never saw any hotel staff which in 5 nights even though we had a fire alarm one night and all guests piled into street at 1AM and waited. Luckily a Spanish speaking guest called fire department and police who allowed us back into rooms after an hour in the street. NO HINT OF HOTEL STAFF EVEN THEN.
Automatic check in and never saw any hotel staff which in 5 nights even though we had a fire alarm one night and all guests piled into street at 1AM and waited. Luckily a Spanish speaking guest called fire department and police who allowed us back into rooms after an hour in the street. NO HINT OF HOTEL STAFF EVEN THEN.
4
Annie
2. mai 2023
·
Overnattet 3 netter
during our stay fire alarm went off at 6:37am. after two hours, NO ONE responded. no staff even though they were called twice about it. no fire engine. we had to listen to the alarm for over two hours. had it been a real emergency, the whole place would have burned down. after emailing a complaint, the manager responded that their night staff was not properly trained which resulted in the fiasco. that DOES NOT make me feel safe. will not stay here again.
during our stay fire alarm went off at 6:37am. after two hours, NO ONE responded. no staff even though they were called twice about it. no fire engine. we had to listen to the alarm for over two hours. had it been a real emergency, the whole place would have burned down. after emailing a complaint, the manager responded that their night staff was not properly trained which resulted in the fiasco. that DOES NOT make me feel safe. will not stay here again.
4
Erika
20. mai 2024
·
Overnattet 2 netter
The apartment was in good condition and was close to many points of interest. BUT, our first night we kept hearing loud noises from the street, first a garbage truck, then loud people. The second night we came back at around 7:30 PM, and for some reason our keys did not work. Since there is no one at reception after 5pm we tried to follow the instructions in a self check in panel. Another couple was there already with the Same problem. We kept calling all numbers and we could hear them ringing at the front desk. We decided to call Expedia and they also failed to contact the Eric Vökel hotel people. So Expedia offered another hotel for that night… we were in the process of finding another place, and out of nowhere someone from De EV hotel picked up the phone and was able to help us remotely. It was after 90 minutes that we were able to get in our rooms. I do not recommend the place if you plan to arrive after 5pm
The apartment was in good condition and was close to many points of interest. BUT, our first night we kept hearing loud noises from the street, first a garbage truck, then loud people. The second night we came back at around 7:30 PM, and for some reason our keys did not work. Since there is no one at reception after 5pm we tried to follow the instructions in a self check in panel. Another couple was there already with the Same problem. We kept calling all numbers and we could hear them ringing at the front desk. We decided to call Expedia and they also failed to contact the Eric Vökel hotel people. So Expedia offered another hotel for that night… we were in the process of finding another place, and out of nowhere someone from De EV hotel picked up the phone and was able to help us remotely. It was after 90 minutes that we were able to get in our rooms. I do not recommend the place if you plan to arrive after 5pm
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Beliggenhet
Svært praktisk for Atocha stasjon, metrolinker, større museer og nærliggende supermarkeder. Noen gjester mente det ligger litt utenfor turistkjernen, og noen bemerket veiarbeid eller trafikk som påvirker området.
Relaterte gjesteomtaler
10
Bianka
23. nov. 2024
·
Overnattet 3 netter
Nice welcome, easy Check in and supermarket right across the street. Due to construction a lot of traffic (imo not permanently). Overall a Great Stay!
Nice welcome, easy Check in and supermarket right across the street. Due to construction a lot of traffic (imo not permanently). Overall a Great Stay!
10
Ashani
8. okt. 2025
·
Overnattet 1 natt
Great location, spacious apartments with all the necessary facilities, would highly recommend.
Great location, spacious apartments with all the necessary facilities, would highly recommend.
8
Alicia
23. mai 2024
·
Overnattet 2 netter
This location is close to the main Atocha train station which makes it convenient, the area is fairly quiet.
This location is close to the main Atocha train station which makes it convenient, the area is fairly quiet.
10
Ross
4. mars 2025
·
Overnattet 14 netter
A very handy location near Atocha and the Palos de Frontera metro station. The building was in a good state of repair as was the room and all very clean. And it was good to note that further upgrades were also being done with a new kitchen in the adjacent apartment. We were there 2 weeks and had 2 linen changes which was fine. The road outside was busy during the day but only due to a local diversion cause by road works nearby but we hardly noticed. And it was quiet at night. 3 grocery stores nearby as well as cafes and restaurants. The Atocha Tandoori was excellent (albeit not exactly Spanish) but El Roble was Spanish and super friendly but no one speaks English. Overall great apartments, hard to beat within walking distance as I say of Atocha, Retiro, Prado. With a few stops on the metro to Sol, everything else you would want to see is in easy reach too. Top marks to Erik Vokel.
A very handy location near Atocha and the Palos de Frontera metro station. The building was in a good state of repair as was the room and all very clean. And it was good to note that further upgrades were also being done with a new kitchen in the adjacent apartment. We were there 2 weeks and had 2 linen changes which was fine. The road outside was busy during the day but only due to a local diversion cause by road works nearby but we hardly noticed. And it was quiet at night. 3 grocery stores nearby as well as cafes and restaurants. The Atocha Tandoori was excellent (albeit not exactly Spanish) but El Roble was Spanish and super friendly but no one speaks English. Overall great apartments, hard to beat within walking distance as I say of Atocha, Retiro, Prado. With a few stops on the metro to Sol, everything else you would want to see is in easy reach too. Top marks to Erik Vokel.
10
Hugo Fernando
17. jan. 2026
·
Overnattet 1 natt
It is a great option to stay in Madrid, specially due to its location in walking distance from atocha station. If you have an early flight you can always walk or take night bus from Cibeles. Everything about the apartment was nice, and my only comment it’s about the checking in process. We arrived after 1700, so we had to use the machine, which it didn’t give us our card key at the end of the process. Thankfully they have set up an emergency phone next to it, and the agent was quite helpful. But the whole experience would be much better if they have people available there, at least for bit longer than 1700. I ran into some others guests that just arrived as we left, and they were struggling too to get the key. Overall a nice place, nice location and great stay, but the check in process can be improved :)
It is a great option to stay in Madrid, specially due to its location in walking distance from atocha station. If you have an early flight you can always walk or take night bus from Cibeles. Everything about the apartment was nice, and my only comment it’s about the checking in process. We arrived after 1700, so we had to use the machine, which it didn’t give us our card key at the end of the process. Thankfully they have set up an emergency phone next to it, and the agent was quite helpful. But the whole experience would be much better if they have people available there, at least for bit longer than 1700. I ran into some others guests that just arrived as we left, and they were struggling too to get the key. Overall a nice place, nice location and great stay, but the check in process can be improved :)
10
jody
1. okt. 2025
·
Overnattet 2 netter
Great property, perfect location near the train station. Loved the comforts of home.
Great property, perfect location near the train station. Loved the comforts of home.
10
Srini
18. apr. 2024
·
Overnattet 3 netter
Great location, walkable distance to many of the museums and metro.
Great location, walkable distance to many of the museums and metro.
10
Katy
17. aug. 2024
·
Overnattet 3 netter
L’hôtel est très bien! Près de la gare d’Atocha et du métro. 3 stations de métro du centre touristique. À quelques minutes à pied du Parc du Retiro. Il y a des supermarchés tout près. Pour les restos, c’est un peu plus loin… L’appartement est très confortable et propre. Les enfants ont bien appréciés le grand jacouzi.
L’hôtel est très bien! Près de la gare d’Atocha et du métro. 3 stations de métro du centre touristique. À quelques minutes à pied du Parc du Retiro. Il y a des supermarchés tout près. Pour les restos, c’est un peu plus loin… L’appartement est très confortable et propre. Les enfants ont bien appréciés le grand jacouzi.
10
Francis
15. nov. 2025
·
Overnattet 6 netter
Très bon emplacement pour visiter Madrid à pied ou prendre le métro / train vers des villes environnantes. Logement bien équipé pour cuisiner, bonne literie, douche agréable, chauffage efficace avec une ventilation extrêmement silencieuse. On regrette juste que l’isolation phonique des fenêtres soit un peu déficiente mais la rue est calme la nuit donc ça va. Accès possible par bus depuis l’aéroport jusqu’à la gare d’Atocha. Personnel à l’accueil sympathique.
Très bon emplacement pour visiter Madrid à pied ou prendre le métro / train vers des villes environnantes. Logement bien équipé pour cuisiner, bonne literie, douche agréable, chauffage efficace avec une ventilation extrêmement silencieuse. On regrette juste que l’isolation phonique des fenêtres soit un peu déficiente mais la rue est calme la nuit donc ça va. Accès possible par bus depuis l’aéroport jusqu’à la gare d’Atocha. Personnel à l’accueil sympathique.
10
Mariana
24. jan. 2026
·
Overnattet 1 natt
Tudo ótimo na hospedagem. Chegamos à noite e o check in na máquina foi super fácil. O apartamento é grande, e estava super limpo. Ficamos apenas uma noite, e escolhemos lá pela proximidade da estação atocha, que realmente fica bem próxima. Não fizemos nada além de dormir e ir para a estação, então não posso dar outros detalhes além disso.
Tudo ótimo na hospedagem. Chegamos à noite e o check in na máquina foi super fácil. O apartamento é grande, e estava super limpo. Ficamos apenas uma noite, e escolhemos lá pela proximidade da estação atocha, que realmente fica bem próxima. Não fizemos nada além de dormir e ir para a estação, então não posso dar outros detalhes além disso.
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KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Ikke nok informasjon i anmeldelsene.
Relaterte gjesteomtaler
10
Alison
25. jan. 2025
·
Overnattet 2 netter
We had a great stay at the Eric Vokel Boutique Apartments. The check-in was very staightforward and the apartment was immaculately clean. Had we arrived before the check-in time there are lockers to store your belongings until the check-in time. There was everything we needed and more and the location was very close to the train station. Also very close to a metro station and nice cafes around to get breakfast if you didn't want to eat in. An excellent place to stay
We had a great stay at the Eric Vokel Boutique Apartments. The check-in was very staightforward and the apartment was immaculately clean. Had we arrived before the check-in time there are lockers to store your belongings until the check-in time. There was everything we needed and more and the location was very close to the train station. Also very close to a metro station and nice cafes around to get breakfast if you didn't want to eat in. An excellent place to stay
10
Bernardette
16. mai 2024
·
Overnattet 3 netter
We loved our apartment. Very spacious and clean! We were 5 adults (my husband and I and our adult son and daughter and son’s girlfriend) and we were never in each other’s way. We cooked our breakfasts with eggs & meats and the kitchen worked very well.
We loved our apartment. Very spacious and clean! We were 5 adults (my husband and I and our adult son and daughter and son’s girlfriend) and we were never in each other’s way. We cooked our breakfasts with eggs & meats and the kitchen worked very well.
10
Parvez
4. mars 2023
·
Overnattet 2 netter
The front office reception Manager is amazing and he pretty much planned our two stay in Cordoba and recommending places to eat. Coffee shop, breakfast was good too.
The front office reception Manager is amazing and he pretty much planned our two stay in Cordoba and recommending places to eat. Coffee shop, breakfast was good too.
10
Nigel
15. aug. 2024
·
Overnattet 2 netter
Brilliant location, brilliant space for a family to enjoy Madrid. Space to relax, well equipped kitchen to feed all. We will be back!
Brilliant location, brilliant space for a family to enjoy Madrid. Space to relax, well equipped kitchen to feed all. We will be back!
6
Jane
20. nov. 2024
·
Overnattet 4 netter
The location was good in that it was close to the train station and fairly close to museums. Good restaurants were not close. Biggest complaint is regarding amenities. No clean towels or extras like coffee or toilet paper, which understandable for a long term stay. There were no paper goods (napkins, paper towels) either. For short stays, it doesn’t make sense to make guests purchase all of that for themselves.
The location was good in that it was close to the train station and fairly close to museums. Good restaurants were not close. Biggest complaint is regarding amenities. No clean towels or extras like coffee or toilet paper, which understandable for a long term stay. There were no paper goods (napkins, paper towels) either. For short stays, it doesn’t make sense to make guests purchase all of that for themselves.
10
Katy
17. aug. 2024
·
Overnattet 3 netter
L’hôtel est très bien! Près de la gare d’Atocha et du métro. 3 stations de métro du centre touristique. À quelques minutes à pied du Parc du Retiro. Il y a des supermarchés tout près. Pour les restos, c’est un peu plus loin… L’appartement est très confortable et propre. Les enfants ont bien appréciés le grand jacouzi.
L’hôtel est très bien! Près de la gare d’Atocha et du métro. 3 stations de métro du centre touristique. À quelques minutes à pied du Parc du Retiro. Il y a des supermarchés tout près. Pour les restos, c’est un peu plus loin… L’appartement est très confortable et propre. Les enfants ont bien appréciés le grand jacouzi.
8
Kim
10. sep. 2024
·
Overnattet 4 netter
Excellent staff. Especially Andrea. No tissues in room or kettle. Towels were very old, stained and had holes in them. Pool was lovely and great breakfast
Excellent staff. Especially Andrea. No tissues in room or kettle. Towels were very old, stained and had holes in them. Pool was lovely and great breakfast
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10
Thierry
14. aug. 2026
·
Overnattet 3 netter
Très propre, bien situé, conforme. Communication préalable hasardeuse (pas simple de se faire confirmer la réservation du parking) car trop automatisé. Accueil humain sur place très agréable.
Très propre, bien situé, conforme. Communication préalable hasardeuse (pas simple de se faire confirmer la réservation du parking) car trop automatisé. Accueil humain sur place très agréable.
8
jade
13. aug. 2026
·
Overnattet 5 netter
Really lovely place to stay, apartment had everything that we needed. Have stayed at other Erik Vokel apartments and they are always a high standard of accommodation. There was however something that we found quite bizarre during our stay. When we checked in we were told that the host would arrange for our towels to be changed on the 3rd day at 9am in the morning. I set an alarm to make sure we were up and not still in bed for when the cleaner arrived, but by 11am when we were getting ready to go out for the day they still hadn’t arrived. We went to reception on our way out just to check that someone would still come that day and was told that they didn’t come at 9am as we were in the room and they wouldn’t change the towels whilst we were there. I was unsure how they would know we were still in the room as you don’t pass the reception or anything when you come in or out of the entrance. The receptionist told me that they monitor the sound in the room and thats how they know if you are in or not. I find this quite bizarre and have never experienced anything like this wherever else I have stayed. I obviously don’t think they are listening in to your conversations or anything, but it just seemed a strange process to avoid someone coming into your room at a time you have agreed.
Really lovely place to stay, apartment had everything that we needed. Have stayed at other Erik Vokel apartments and they are always a high standard of accommodation. There was however something that we found quite bizarre during our stay. When we checked in we were told that the host would arrange for our towels to be changed on the 3rd day at 9am in the morning. I set an alarm to make sure we were up and not still in bed for when the cleaner arrived, but by 11am when we were getting ready to go out for the day they still hadn’t arrived. We went to reception on our way out just to check that someone would still come that day and was told that they didn’t come at 9am as we were in the room and they wouldn’t change the towels whilst we were there. I was unsure how they would know we were still in the room as you don’t pass the reception or anything when you come in or out of the entrance. The receptionist told me that they monitor the sound in the room and thats how they know if you are in or not. I find this quite bizarre and have never experienced anything like this wherever else I have stayed. I obviously don’t think they are listening in to your conversations or anything, but it just seemed a strange process to avoid someone coming into your room at a time you have agreed.
10
Hiroya
7. aug. 2026
·
Overnattet 3 netter
ビル入口のナンバー入力機が上手く作動しないことがありました。また、自動チェックイン機で、パスポートが読み込めず、さらに、子供の分は手入力してもエラーとなり、コールセンターに電話して、緊急用の鍵を利用して入室しました。それ以外は、良かったです。
ビル入口のナンバー入力機が上手く作動しないことがありました。また、自動チェックイン機で、パスポートが読み込めず、さらに、子供の分は手入力してもエラーとなり、コールセンターに電話して、緊急用の鍵を利用して入室しました。それ以外は、良かったです。
10
Kay
4. aug. 2026
·
Overnattet 3 netter
Great location, clean, room for a family of four with teenagers - two bedrooms and two bathrooms.
Great location, clean, room for a family of four with teenagers - two bedrooms and two bathrooms.
8
Marta
26. juli 2026
·
Overnattet 1 natt
Excelente habitación para una noche. Buena localización.
Excelente habitación para una noche. Buena localización.
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Check-in time starts at15:00Check-out time ends at11:00
Innsjekkingen må foretas av en person som er minst 18 år gammel.
Age Requirements
Minimum age to check in is 18 years old
Pets
Maximum number of pets per room 11;Pet max weight (per pet) in lb is 2222;Pet max weight (per pet) in kg is 1010;Service animals are allowed;Pets cannot be left unattended;Service animals are exempt from fees/restrictions;Only dogs are allowed;Pets allowed;Pet fee: EUR 30 per pet, per day; Service animals are exempt from fees;
Front Desk Services
Contactless check-in and contactless check-out are available; The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding;
Forretningsdetaljer
Eiendomsregistreringsnummer B66000613
Populære fasiliteter
Parkering
Svømmebasseng
Rom for ikke-røykere
Familierom
Bankboks
Utendørs svømmebasseng
Aktiviteter
Svømmebasseng
Utendørs svømmebasseng
Pool (Seasonal Outdoor)
Terrasse
Parkering
Parkering
Parking Onsite
Tjenester
Bankboks
Ekspress innsjekking/Utsjekking
Lockers Available
Generelt
Rom for ikke-røykere
Familierom
Internett
Gratis wi-fi