Grand Mercure Ambassador Hotel and Residences Seoul Yongsan
US$270
/ night
Avg. for October
Prices for Grand Mercure Ambassador Hotel and Residences Seoul Yongsan
Select dates to see prices and availability
US$270
/ night
Avg. for October
Monthly average prices
Nightly prices at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan average US$205 in the cheapest month (February) and US$385 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$211 |
| February | US$205 |
| March | US$227 |
| April | US$260 |
| May | US$251 |
| June | US$230 |
| July | US$249 |
| August | US$385 |
| September | US$296 |
| October | US$270 |
| November | US$257 |
| December | US$261 |
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Oct · US$270
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Most expensive: August (~US$385)
Cheapest: February (~US$205)
About this property
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Amenities
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Business amenities
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Dining
Stop by the hotel's restaurant, A la Maison Wine & Dine, for lunch, dinner, or brunch. Dining is also available at the 4 coffee shops/cafes, and room service (during limited hours) is provided. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Rooms
Treat yourself to a stay in one of the 202 individually decorated guestrooms, featuring heated floors and LED televisions. Your bed comes with down comforters and premium bedding. Kitchens are outfitted with refrigerators, ovens, and stovetops. Wired and wireless internet access is complimentary, while tablet computers and cable programming provide entertainment.
Location
With a stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan, you'll be centrally located in Seoul, a short 8-minute walk from Yongsan Electronics Market and 12 minutes by foot from Shilla I’Park Mall. This golf hotel is 1.7 mi (2.8 km) from War Memorial of Korea.
What's nearby
Yongsan Electronics Market(0.4 Miles)
Shilla I’Park Mall(0.6 Miles)
War Memorial of Korea(1.5 Miles)
National Museum of Korea(1.8 Miles)
Itawon Street(2 Miles)
Yeouido Park(2.2 Miles)
Yeouido Hangang Park(2.2 Miles)
Lotte Outlets Seoul Station(2.4 Miles)
Chung-Ang University(2.4 Miles)
Seven Luck Casino Millennium Seoul Hilton Branch(2.6 Miles)
Yoido Full Gospel Church(2.7 Miles)
The Hyundai Seoul(2.7 Miles)
Namsan Mountain Park(2.7 Miles)
Namdaemun Market(2.8 Miles)
Hongik University(2.8 Miles)
Gimpo Intl. Airport (GMP)(13.3 Miles)
Incheon Intl. Airport (ICN)(35.8 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Valet parking
Location
95, Cheongpa-ro 20-gil, Yongsan-gu, Seoul, South Korea
Yongsan Electronics Market (0.4 Miles)
Shilla I’Park Mall (0.6 Miles)
War Memorial of Korea (1.5 Miles)
National Museum of Korea (1.8 Miles)
Itawon Street (2 Miles)
Yeouido Park (2.2 Miles)
Room options
5
Premier Suite, 3 Bedrooms, Connecting Rooms
Room details
2 Extra-Large Double Beds
and 1 Large Double Bed
Air ConditioningHeated FloorHeating
5
Junior Suite, 2 Twin Beds
Room details
2 Single Beds
Sleeps 2
Air ConditioningHeated FloorHeating
11
Penthouse, 2 Bedrooms
Room details
2 Double Beds
Sleeps 4
Air ConditioningHeated FloorHeating
7
Penthouse, 3 Bedrooms
Room details
3× Double Beds
Sleeps 6
Air ConditioningHeated FloorHeating
8
Premier Residence Suite, 3 Bedrooms, 2 King Beds and 2 Single Beds
Room details
2 Extra-Large Double Beds
and 2 Single Beds
Sleeps 6
1647 ft²
Air ConditioningHeated FloorHeating
5
Superior Suite, 1 Bedroom
Room details
1 Extra-Large Double Bed
Sleeps 3
700 ft²
Air ConditioningHeated FloorHeating
10
Deluxe Suite, 1 Bedroom
Room details
1 Extra-Large Double Bed
Sleeps 2
893 ft²
Air ConditioningHeated FloorHeating
11
Deluxe Suite, 2 Bedrooms
Room details
1 Extra-Large Double Bed
and 1 Large Double Bed
Sleeps 4
1184 ft²
Air ConditioningHeated FloorHeating
5
Junior Suite, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
463 ft²
Air ConditioningHeated FloorHeating
Guest reviews of Grand Mercure Ambassador Hotel and Residences Seoul Yongsan
9.1
Superb
Based on 1,372 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Grand Mercure Ambassador Hotel and Residences Seoul Yongsan, travellers frequently praise the spacious, clean apartment style rooms, friendly staff, and convenient connection to Yongsan Station and IPark Mall, with solid facilities like gym, sauna, pool, and a casino.
Read moreWas this helpful?
What guests think
At Grand Mercure Ambassador Hotel and Residences Seoul Yongsan, travellers frequently praise the spacious, clean apartment style rooms, friendly staff, and convenient connection to Yongsan Station and IPark Mall, with solid facilities like gym, sauna, pool, and a casino.
Common drawbacks include inconsistent breakfast quality and refills, occasional odors or maintenance issues, and sporadic complaints about slow check in or unhelpful front desk interactions. Some found the surrounding neighborhood less lively for tourists. Overall, expect a comfortable stay that works well for families and longer visits.
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AI-generated summary based on recent guest reviews
Facilities
Guests highlight strong facilities, especially the gym, sauna/spa, pool, and the casino within the multi hotel complex; a few found navigating the complex confusing and noticed occasional odors in common areas or the pool.
Related guest reviews
10
james
20 May 2024
·
Stayed 3 nights
Three hotels in one property made movement to facility dining, gym, pool, spa, and casino a little confusing and time consuming. I did not like the fact that every time I went into the casino I had to show my passport, even if I had just left moments before and had to go back in to pick up something I had left behind at one of the machines. Close to mall made shopping easy. Close to train station made transportation easy.
Three hotels in one property made movement to facility dining, gym, pool, spa, and casino a little confusing and time consuming. I did not like the fact that every time I went into the casino I had to show my passport, even if I had just left moments before and had to go back in to pick up something I had left behind at one of the machines. Close to mall made shopping easy. Close to train station made transportation easy.
8
Caroline
29 Jan 2023
·
Stayed 1 night
The service and room were very good, but the wait to check-in was long. The pool had a funny smell and the breakfast buffet was so-so.
The service and room were very good, but the wait to check-in was long. The pool had a funny smell and the breakfast buffet was so-so.
10
Anna
8 Sept 2023
·
Stayed 6 nights
The check in and check out process was a bit too detailed and took longer than necessary. However the rest of our stay way very comfortable and we had a great time. Amazing gym and sauna/spa with great views. Great concierge service from Pauline :) Merci!
The check in and check out process was a bit too detailed and took longer than necessary. However the rest of our stay way very comfortable and we had a great time. Amazing gym and sauna/spa with great views. Great concierge service from Pauline :) Merci!
8
Liam
25 Apr 2025
·
Stayed 7 nights
Stay was great but after the middle of our stay, it seems like a guest and their baby had an accident in the lobby and it smelled like baby urin / feces for the duration of our stay.
Stay was great but after the middle of our stay, it seems like a guest and their baby had an accident in the lobby and it smelled like baby urin / feces for the duration of our stay.
10
Seil
27 Jul 2022
·
Stayed 2 nights
만족스러운 숙박이었습니다 부대시설(수영장,사우나) 시설도 좋고 시즌마다 다르겠지만 조용하고 깨끗해서 좋았네요 용산쪽에서 다시 숙박이 필요하면 재방문 의사가 있습니다
만족스러운 숙박이었습니다 부대시설(수영장,사우나) 시설도 좋고 시즌마다 다르겠지만 조용하고 깨끗해서 좋았네요 용산쪽에서 다시 숙박이 필요하면 재방문 의사가 있습니다
10
Hansoo
7 Nov 2025
·
Stayed 2 nights
As a residence hotel, my recommendation is this hotel in Seoul. Clean area because of wooden floor, good service, great parkings, and convenient location. I love this hotel.
As a residence hotel, my recommendation is this hotel in Seoul. Clean area because of wooden floor, good service, great parkings, and convenient location. I love this hotel.
8
momoyo
21 Dec 2022
·
Stayed 19,342 nights
お部屋もキッチンも広く気持ちよかったですが、２日続けてトイレが詰まり、業者がすぐに来て直してくれたので良かったけど、滞在中ずっとかと戸惑いました。 ホテルの設備は充実していて、ジムは広くて器具も揃っており、とても良かったです。 立地的には、龍山駅から少し歩くので、寒い中重いものを持っては大変でした。４日目にようやく駅からずっと外に出ずに続いていることが分かり、最初から情報があれは良かったです。 新しいホテルだからか、タクシーに何度も乗ったけど、ホテル名だけでは通じませんでした。 明洞あたりと比べると、そのあたりの不便さは否めませんが、ゆっくり部屋で過ごすには快適なホテルでした。
お部屋もキッチンも広く気持ちよかったですが、２日続けてトイレが詰まり、業者がすぐに来て直してくれたので良かったけど、滞在中ずっとかと戸惑いました。 ホテルの設備は充実していて、ジムは広くて器具も揃っており、とても良かったです。 立地的には、龍山駅から少し歩くので、寒い中重いものを持っては大変でした。４日目にようやく駅からずっと外に出ずに続いていることが分かり、最初から情報があれは良かったです。 新しいホテルだからか、タクシーに何度も乗ったけど、ホテル名だけでは通じませんでした。 明洞あたりと比べると、そのあたりの不便さは否めませんが、ゆっくり部屋で過ごすには快適なホテルでした。
10
HIROKI
1 Jan 2024
·
Stayed 3 nights
とても気に入った。 ホテルの種類が，幾つも併設していて最初迷うけれど、でも広くて清潔で良い
とても気に入った。 ホテルの種類が，幾つも併設していて最初迷うけれど、でも広くて清潔で良い
10
Christopher
20 Aug 2025
·
Stayed 4 nights
Lia Kang in the cafeteria and the life guard at the pool were some of the nicest people I've met. The staff was excellent.
Lia Kang in the cafeteria and the life guard at the pool were some of the nicest people I've met. The staff was excellent.
10
Hideaki
9 Jan 2024
·
Stayed 2 nights
カジノ併設ということでカジノ好きには非常に使いやすいホテルです。
カジノ併設ということでカジノ好きには非常に使いやすいホテルです。
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews describe very clean rooms and well kept spaces, though some noted odors, drainage smells, or missed spots in less visible areas.
Related guest reviews
8
Nakamura
30 Oct 2023
·
Stayed 2 nights
水の流れが悪いです、翌朝下水の匂いがバスルームにしました。 朝食は、素晴らしく美味しかったので、おすすめです。 日本のサービスを知っていると、やはりスタッフのサービスは無愛想で不親切に感じました、 仕方ない事ですかね、
水の流れが悪いです、翌朝下水の匂いがバスルームにしました。 朝食は、素晴らしく美味しかったので、おすすめです。 日本のサービスを知っていると、やはりスタッフのサービスは無愛想で不親切に感じました、 仕方ない事ですかね、
10
EUN JEONG
4 Jan 2026
·
Stayed 2 nights
객실은 꺠끗했고, 직원분들이 정말 친절했습니다.
객실은 꺠끗했고, 직원분들이 정말 친절했습니다.
10
JUNG
5 Nov 2023
·
Stayed 2 nights
숙소 내부 시설도 너무 깨끗하고 특히 사우나 이용이 너무 좋았습니다. 냉장고와 식기세척기에 악취는 좀 있었지만요...ㅎㅎ
숙소 내부 시설도 너무 깨끗하고 특히 사우나 이용이 너무 좋았습니다. 냉장고와 식기세척기에 악취는 좀 있었지만요...ㅎㅎ
8
Liam
25 Apr 2025
·
Stayed 7 nights
Stay was great but after the middle of our stay, it seems like a guest and their baby had an accident in the lobby and it smelled like baby urin / feces for the duration of our stay.
Stay was great but after the middle of our stay, it seems like a guest and their baby had an accident in the lobby and it smelled like baby urin / feces for the duration of our stay.
10
SEITAROU
13 Feb 2025
·
Stayed 2 nights
ホテルはかなり清潔でした。周辺にはあまり店ないのですが駅横なので不便なのはなかったしかなりいいホテルでした。
ホテルはかなり清潔でした。周辺にはあまり店ないのですが駅横なので不便なのはなかったしかなりいいホテルでした。
10
David
7 Oct 2023
·
Stayed 1 night
Very friendly and helpful staff, good English. Comfy beds and very clean and well presented rooms
Very friendly and helpful staff, good English. Comfy beds and very clean and well presented rooms
10
Gertjan
26 Sept 2023
·
Stayed 5 nights
Een fantastisch hotel in een enorm groot en mooi gebouw waar ook andere hotels, restaurants en een supermarkt zijn gevestigd. De kamers zijn mooi, stil, netjes en ruim. Het personeel, van Jenny van de receptie, de conciërge, de staf in het ontbijt restaurant t/m de schoonmakers zijn allen heel vriendelijk en behulpzaam. Het ontbijt buffet is een van de meest uitgebreide die ik heb gezien. De directe omgeving is niet de mooiste maar op de 21e hadden we een mooi uitzicht en via de loopbrug om de hoek ben je binnen 5 minuten in het grote Yongsan station vanwaar je gemakkelijk de stad verder kunt verkennen via trein of de metro.
Een fantastisch hotel in een enorm groot en mooi gebouw waar ook andere hotels, restaurants en een supermarkt zijn gevestigd. De kamers zijn mooi, stil, netjes en ruim. Het personeel, van Jenny van de receptie, de conciërge, de staf in het ontbijt restaurant t/m de schoonmakers zijn allen heel vriendelijk en behulpzaam. Het ontbijt buffet is een van de meest uitgebreide die ik heb gezien. De directe omgeving is niet de mooiste maar op de 21e hadden we een mooi uitzicht en via de loopbrug om de hoek ben je binnen 5 minuten in het grote Yongsan station vanwaar je gemakkelijk de stad verder kunt verkennen via trein of de metro.
10
jung won
7 Jan 2024
·
Stayed 1 night
예전에 스위트객실보다 더 위에 객실을 묵었는데, 이전객실보다 훨씬 나았습니다. 다만, 쇼파침대 경첩부위에 청소가 전혀안되어있어서,그냥 쇼파침대를 펴지않고,쇼파위에서 잤습니다. 보이지 않는곳도 청소해주시면 좋을 거 같습니다. 1/13 하나더 위에객실에 묵어보겠습니다.
예전에 스위트객실보다 더 위에 객실을 묵었는데, 이전객실보다 훨씬 나았습니다. 다만, 쇼파침대 경첩부위에 청소가 전혀안되어있어서,그냥 쇼파침대를 펴지않고,쇼파위에서 잤습니다. 보이지 않는곳도 청소해주시면 좋을 거 같습니다. 1/13 하나더 위에객실에 묵어보겠습니다.
6
Seonghwan
28 Aug 2023
·
Stayed 2 nights
Not too bad, but they need to think about 'cleaning'.
Not too bad, but they need to think about 'cleaning'.
10
JAEYONG
20 Nov 2025
·
Stayed 2 nights
깨끗하고 친절하고 좋았어요
깨끗하고 친절하고 좋았어요
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious, apartment style, and well equipped with comfortable beds and storage, with some nice views. However, a few guests found certain rooms dated or reported issues with appliances, outlets, or views.
Related guest reviews
10
Jia Ying
23 Nov 2025
·
Stayed 8 nights
Spacious room and amazing service! Location is excellent too - directly connected to Yongsan Station and IPark Mall.
Spacious room and amazing service! Location is excellent too - directly connected to Yongsan Station and IPark Mall.
10
jung won
14 Jan 2024
·
Stayed 1 night
드래곤시티 노보텔, 노보텔스위트, 그랜드 머큐어 모두 묵어보고, 그랜드 머큐어 다른 스위트 두객실에 묵어봤었는데, 그동안 묵었던 객실 중에 제일 좋았습니다. 우선 방이 두개 고 화장실 두개 인데 다른 화장실에도 샤워부스가 있았던 점이 참 좋았습니다~^^ 이 객실에 자주 머물겠습니다 다맘, 타 5성급 스위트 와 비교하여,조식이나 해피아워가 포함되어있지 않은 것은 개선할 점이라 생각됩니다.
드래곤시티 노보텔, 노보텔스위트, 그랜드 머큐어 모두 묵어보고, 그랜드 머큐어 다른 스위트 두객실에 묵어봤었는데, 그동안 묵었던 객실 중에 제일 좋았습니다. 우선 방이 두개 고 화장실 두개 인데 다른 화장실에도 샤워부스가 있았던 점이 참 좋았습니다~^^ 이 객실에 자주 머물겠습니다 다맘, 타 5성급 스위트 와 비교하여,조식이나 해피아워가 포함되어있지 않은 것은 개선할 점이라 생각됩니다.
10
Alexandru Laurentiu
9 Nov 2023
·
Stayed 15 nights
Wonderful stay at this hotel. It is located near Yongsan station (KTX/ITX/ Metro Line 1)with easy access through the walkway(on exit 3), hence even if the weather is bad, you will have no problem. Escalators and elevator are at the end and you can go to the Seoul Dragon city which means in fact all 3 Accor hotels and Lucky Seven casino. Ipark Mall is also accessible by exit 1 from the same Metro Station and after another 300m you will gent to Sinyongsan station (Metro line 4). Bed is very comfortable and 4 pillows were provided. Big apartment with plenty of storage options. Nice view from the windows as it was located on the 18th floor. From our windows we were able to see N tower, and from the other side I presume you can see Han River. Bathroom is big too, with shower, bathtub and WC with bidet functions. Ammenities kit is provided free of charge and replenished as needed. Towels are fluffy and robes are also available. Breakfast provided is excelent and plenty options are available for westerners and koreans: several types of bread, soups, eggs and live egg station, salami, ham, bacon, sousages, yogurts, pastry, various type of jam, honey, fresh juice (orange, apple,grapefruit), coffee machine, fruit cuts, s.o. Room is cleaned on daily basis and they are doing a very good job. Slippers are also provided. Smoking area is near by (near the entrance of Seven Luck Casino and the rest of the hotels). We will choose the same hotel next time.
Wonderful stay at this hotel. It is located near Yongsan station (KTX/ITX/ Metro Line 1)with easy access through the walkway(on exit 3), hence even if the weather is bad, you will have no problem. Escalators and elevator are at the end and you can go to the Seoul Dragon city which means in fact all 3 Accor hotels and Lucky Seven casino. Ipark Mall is also accessible by exit 1 from the same Metro Station and after another 300m you will gent to Sinyongsan station (Metro line 4). Bed is very comfortable and 4 pillows were provided. Big apartment with plenty of storage options. Nice view from the windows as it was located on the 18th floor. From our windows we were able to see N tower, and from the other side I presume you can see Han River. Bathroom is big too, with shower, bathtub and WC with bidet functions. Ammenities kit is provided free of charge and replenished as needed. Towels are fluffy and robes are also available. Breakfast provided is excelent and plenty options are available for westerners and koreans: several types of bread, soups, eggs and live egg station, salami, ham, bacon, sousages, yogurts, pastry, various type of jam, honey, fresh juice (orange, apple,grapefruit), coffee machine, fruit cuts, s.o. Room is cleaned on daily basis and they are doing a very good job. Slippers are also provided. Smoking area is near by (near the entrance of Seven Luck Casino and the rest of the hotels). We will choose the same hotel next time.
4
Michael
4 May 2025
·
Stayed 17 nights
Although the place was decent, the washer/dryer combo didn’t work well. The dryer didn’t dry my pants or jackets. The hotel had three separate staff double check the issue and finally, one French staff told me that the dryer doesn’t dry clothes 100%. And the hotel offered me to dry my clothes for free however only the hours between 4-9 pm. I am on vacation and don’t have a set schedule! I had repeated three times for the housekeeper to leave some disposable shower sponges daily. The restaurants on site, do not take solo guests since the menu is set for two. They did extend my checkout time by 1 hour. I stayed more than two weeks there but never going back!
Although the place was decent, the washer/dryer combo didn’t work well. The dryer didn’t dry my pants or jackets. The hotel had three separate staff double check the issue and finally, one French staff told me that the dryer doesn’t dry clothes 100%. And the hotel offered me to dry my clothes for free however only the hours between 4-9 pm. I am on vacation and don’t have a set schedule! I had repeated three times for the housekeeper to leave some disposable shower sponges daily. The restaurants on site, do not take solo guests since the menu is set for two. They did extend my checkout time by 1 hour. I stayed more than two weeks there but never going back!
4
HIROKI
4 Apr 2024
·
Stayed 2 nights
景色が良くなかった。
景色が良くなかった。
8
momoyo
21 Dec 2022
·
Stayed 19,342 nights
お部屋もキッチンも広く気持ちよかったですが、２日続けてトイレが詰まり、業者がすぐに来て直してくれたので良かったけど、滞在中ずっとかと戸惑いました。 ホテルの設備は充実していて、ジムは広くて器具も揃っており、とても良かったです。 立地的には、龍山駅から少し歩くので、寒い中重いものを持っては大変でした。４日目にようやく駅からずっと外に出ずに続いていることが分かり、最初から情報があれは良かったです。 新しいホテルだからか、タクシーに何度も乗ったけど、ホテル名だけでは通じませんでした。 明洞あたりと比べると、そのあたりの不便さは否めませんが、ゆっくり部屋で過ごすには快適なホテルでした。
お部屋もキッチンも広く気持ちよかったですが、２日続けてトイレが詰まり、業者がすぐに来て直してくれたので良かったけど、滞在中ずっとかと戸惑いました。 ホテルの設備は充実していて、ジムは広くて器具も揃っており、とても良かったです。 立地的には、龍山駅から少し歩くので、寒い中重いものを持っては大変でした。４日目にようやく駅からずっと外に出ずに続いていることが分かり、最初から情報があれは良かったです。 新しいホテルだからか、タクシーに何度も乗ったけど、ホテル名だけでは通じませんでした。 明洞あたりと比べると、そのあたりの不便さは否めませんが、ゆっくり部屋で過ごすには快適なホテルでした。
10
Gertjan
26 Sept 2023
·
Stayed 5 nights
Een fantastisch hotel in een enorm groot en mooi gebouw waar ook andere hotels, restaurants en een supermarkt zijn gevestigd. De kamers zijn mooi, stil, netjes en ruim. Het personeel, van Jenny van de receptie, de conciërge, de staf in het ontbijt restaurant t/m de schoonmakers zijn allen heel vriendelijk en behulpzaam. Het ontbijt buffet is een van de meest uitgebreide die ik heb gezien. De directe omgeving is niet de mooiste maar op de 21e hadden we een mooi uitzicht en via de loopbrug om de hoek ben je binnen 5 minuten in het grote Yongsan station vanwaar je gemakkelijk de stad verder kunt verkennen via trein of de metro.
Een fantastisch hotel in een enorm groot en mooi gebouw waar ook andere hotels, restaurants en een supermarkt zijn gevestigd. De kamers zijn mooi, stil, netjes en ruim. Het personeel, van Jenny van de receptie, de conciërge, de staf in het ontbijt restaurant t/m de schoonmakers zijn allen heel vriendelijk en behulpzaam. Het ontbijt buffet is een van de meest uitgebreide die ik heb gezien. De directe omgeving is niet de mooiste maar op de 21e hadden we een mooi uitzicht en via de loopbrug om de hoek ben je binnen 5 minuten in het grote Yongsan station vanwaar je gemakkelijk de stad verder kunt verkennen via trein of de metro.
4
Alison
17 Sept 2025
·
Stayed 2 nights
Very disappointing stay. The front office staff were not very accommodating or flexible with requests eg. Options for late check out. The room was very basic and dated. Not great as tourist accommodation. Would be more appropriate for a business stay as kitchen and laundry facilities in the room. This was the most expensive but disappointing accommodation we stayed in out of the 4 accommodations we stayed in throughout South Korea. There is a train station walking distance away which we utilised a lot as there were no shops or restaurants in walking distance around the property.
Very disappointing stay. The front office staff were not very accommodating or flexible with requests eg. Options for late check out. The room was very basic and dated. Not great as tourist accommodation. Would be more appropriate for a business stay as kitchen and laundry facilities in the room. This was the most expensive but disappointing accommodation we stayed in out of the 4 accommodations we stayed in throughout South Korea. There is a train station walking distance away which we utilised a lot as there were no shops or restaurants in walking distance around the property.
10
Kiyoda
30 Nov 2023
·
Stayed 1 night
Not much problem. wall socket doesn't work in lavatory.
Not much problem. wall socket doesn't work in lavatory.
10
WEICHIANG
14 Mar 2025
·
Stayed 2 nights
飯店週邊沒什麼好逛及好吃的，但相對也較安靜不擁擠，離龍山站很近，房間寬敞舒適，設備齊全，相當適合久住。這次抵達時間近中午，如果能接受提前入住就更完美了！
飯店週邊沒什麼好逛及好吃的，但相對也較安靜不擁擠，離龍山站很近，房間寬敞舒適，設備齊全，相當適合久住。這次抵達時間近中午，如果能接受提前入住就更完美了！
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AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly, helpful, and thoughtful, with smooth assistance from concierge and special occasion touches. Some guests experienced long or rigid check in, limited English with certain staff, or isolated rude interactions.
Related guest reviews
4
young tak
25 Apr 2022
·
Stayed 1 night
3시에 체크인 시작이라 대기줄이길어 3시넘어서 체크인했고 짐도 저희가 다 날랐네요. 이런 호텔 체크인서비슨 처음이자 최악이었습니다. 다시는 방문의사 없습니다
3시에 체크인 시작이라 대기줄이길어 3시넘어서 체크인했고 짐도 저희가 다 날랐네요. 이런 호텔 체크인서비슨 처음이자 최악이었습니다. 다시는 방문의사 없습니다
6
Tomohiko
19 Jul 2025
·
Stayed 2 nights
英語が通じないスタッフが多すぎる。 おかげてサウナに入れず。 また、環境配慮を謳うのはよいが、歯ブラシすらないホテルははじめて。また、石鹸すら交換されない。もう利用しない。
英語が通じないスタッフが多すぎる。 おかげてサウナに入れず。 また、環境配慮を謳うのはよいが、歯ブラシすらないホテルははじめて。また、石鹸すら交換されない。もう利用しない。
10
SEO RIN
11 Jul 2022
·
Stayed 1 night
서울 드래곤시티의 4개 호텔 중 이비스를 제외한 3개의 호텔을 이용해봤습니다. 그중 최고였습니다. 전체적인 친절도는 동일하지만, 머큐어 직원들의 친절함은 특히 좋았으며 짐보관 서비스 및 택시호출까지 호텔에서 당연히 이루어지는 서비스들임에도 특별함이 느껴지는 직원분들의 친절함 덕분에 기분이 좋았습니다. 호텔 객실상태도 청결함이 느껴졌고, 무엇보다 시티뷰가 정말 좋습니다. 예약시 결혼기념일을 말씀드렸더니 정성이 가득 담긴 손편지와 예쁜 케이크까지. 조식도 심플한듯 맛이 좋았습니다. 음료서비스도 좋았습니다. 이만한 가격에 5성급 호텔을 누릴 수 있어 좋습니다. 용산역, 용산아이파크몰과 연결되고 차로 15분 거리에 맛집들도 많아서 만족도가 높았습니다. 재방문 의사 있습니다.
서울 드래곤시티의 4개 호텔 중 이비스를 제외한 3개의 호텔을 이용해봤습니다. 그중 최고였습니다. 전체적인 친절도는 동일하지만, 머큐어 직원들의 친절함은 특히 좋았으며 짐보관 서비스 및 택시호출까지 호텔에서 당연히 이루어지는 서비스들임에도 특별함이 느껴지는 직원분들의 친절함 덕분에 기분이 좋았습니다. 호텔 객실상태도 청결함이 느껴졌고, 무엇보다 시티뷰가 정말 좋습니다. 예약시 결혼기념일을 말씀드렸더니 정성이 가득 담긴 손편지와 예쁜 케이크까지. 조식도 심플한듯 맛이 좋았습니다. 음료서비스도 좋았습니다. 이만한 가격에 5성급 호텔을 누릴 수 있어 좋습니다. 용산역, 용산아이파크몰과 연결되고 차로 15분 거리에 맛집들도 많아서 만족도가 높았습니다. 재방문 의사 있습니다.
10
EUN JEONG
4 Jan 2026
·
Stayed 2 nights
객실은 꺠끗했고, 직원분들이 정말 친절했습니다.
객실은 꺠끗했고, 직원분들이 정말 친절했습니다.
4
Yu kyoung
17 May 2025
·
Stayed 2 nights
A young man at the front desk for checking - in was HORRIBLE - rude, ruthless, and idiotic. From the beginning, he was reluctant to answer the questions I asked about gym, and that snobbish attitude continued throughout the check-in process. He said the hotel only provides ONE PAD for my dog throughout the whole period of stay regardless of how many days a customer stays, which does not make any sense at all. When the manager came over, he changed his word as "one per day" - a LIAR. If he stays there next time I visit this hotel, and consistently being a snob, I will be posting his photo here and on social media. They should not hire someone so rude and idiotic at FIVE STAR hotel. They also have a strange rule that one can only visit the gym ONCE per Day - the gym is not crowded at all, and don't make any sense to make such a rule. The amenities are great, but the location is very inconvenient as there is no infrastructure in the area except for iPark Mall. I mainly visited this hotel as I can stay quietly and focus on working.
A young man at the front desk for checking - in was HORRIBLE - rude, ruthless, and idiotic. From the beginning, he was reluctant to answer the questions I asked about gym, and that snobbish attitude continued throughout the check-in process. He said the hotel only provides ONE PAD for my dog throughout the whole period of stay regardless of how many days a customer stays, which does not make any sense at all. When the manager came over, he changed his word as "one per day" - a LIAR. If he stays there next time I visit this hotel, and consistently being a snob, I will be posting his photo here and on social media. They should not hire someone so rude and idiotic at FIVE STAR hotel. They also have a strange rule that one can only visit the gym ONCE per Day - the gym is not crowded at all, and don't make any sense to make such a rule. The amenities are great, but the location is very inconvenient as there is no infrastructure in the area except for iPark Mall. I mainly visited this hotel as I can stay quietly and focus on working.
10
Anna
8 Sept 2023
·
Stayed 6 nights
The check in and check out process was a bit too detailed and took longer than necessary. However the rest of our stay way very comfortable and we had a great time. Amazing gym and sauna/spa with great views. Great concierge service from Pauline :) Merci!
The check in and check out process was a bit too detailed and took longer than necessary. However the rest of our stay way very comfortable and we had a great time. Amazing gym and sauna/spa with great views. Great concierge service from Pauline :) Merci!
10
HAECHAN
1 May 2023
·
Stayed 1 night
기념일로 방문했습니다. 객실 상태와 응대 모두 전반적으로 훌륭했습니다. 특히 로비 직원분들이 정말 친절하시고 마음에 들었습니다. 기념일 케이크와 객실팀의 손 편지도 감동했으며 호텔의 위치와 부대시설, 전망 또한 만족합니다. 기념일마다 재방문 의사가 있습니다. 좋은 추억을 만들어주신 호텔 측 서비스에 감사드립니다.
기념일로 방문했습니다. 객실 상태와 응대 모두 전반적으로 훌륭했습니다. 특히 로비 직원분들이 정말 친절하시고 마음에 들었습니다. 기념일 케이크와 객실팀의 손 편지도 감동했으며 호텔의 위치와 부대시설, 전망 또한 만족합니다. 기념일마다 재방문 의사가 있습니다. 좋은 추억을 만들어주신 호텔 측 서비스에 감사드립니다.
10
Yuto
16 Jan 2025
·
Stayed 2 nights
妻の誕生日で利用しましたが、最上級のサービスをさせていただきました。 特に最初のフロントで受付してれた女性のスタッフの対応に妻も喜んでました。 1歳半の子供の初めての海外旅行でしたが、こちらのホテルのおかげでとても素敵な旅になりました。 また、家族で宿泊させていただきます。
妻の誕生日で利用しましたが、最上級のサービスをさせていただきました。 特に最初のフロントで受付してれた女性のスタッフの対応に妻も喜んでました。 1歳半の子供の初めての海外旅行でしたが、こちらのホテルのおかげでとても素敵な旅になりました。 また、家族で宿泊させていただきます。
4
Alison
17 Sept 2025
·
Stayed 2 nights
Very disappointing stay. The front office staff were not very accommodating or flexible with requests eg. Options for late check out. The room was very basic and dated. Not great as tourist accommodation. Would be more appropriate for a business stay as kitchen and laundry facilities in the room. This was the most expensive but disappointing accommodation we stayed in out of the 4 accommodations we stayed in throughout South Korea. There is a train station walking distance away which we utilised a lot as there were no shops or restaurants in walking distance around the property.
Very disappointing stay. The front office staff were not very accommodating or flexible with requests eg. Options for late check out. The room was very basic and dated. Not great as tourist accommodation. Would be more appropriate for a business stay as kitchen and laundry facilities in the room. This was the most expensive but disappointing accommodation we stayed in out of the 4 accommodations we stayed in throughout South Korea. There is a train station walking distance away which we utilised a lot as there were no shops or restaurants in walking distance around the property.
10
Lisa
1 May 2025
·
Stayed 9 nights
Katarina Kim was an excellent and awesome hostess. Her shift was over but stayed until i arrived safely from airport to hotel. She went beyond her duty to make sure the correct driver waited and picked me up from airport. Love her welcome note and goodies in my room when i checked in. She is the best! Xoxo
Katarina Kim was an excellent and awesome hostess. Her shift was over but stayed until i arrived safely from airport to hotel. She went beyond her duty to make sure the correct driver waited and picked me up from airport. Love her welcome note and goodies in my room when i checked in. She is the best! Xoxo
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AI-generated summary based on recent guest reviews
Location
Connected or very close to Yongsan Station and IPark Mall, making transit and shopping straightforward. Several noted the immediate area is quieter with fewer dining spots and less tourist buzz.
Related guest reviews
10
Jia Ying
23 Nov 2025
·
Stayed 8 nights
Spacious room and amazing service! Location is excellent too - directly connected to Yongsan Station and IPark Mall.
Spacious room and amazing service! Location is excellent too - directly connected to Yongsan Station and IPark Mall.
10
james
20 May 2024
·
Stayed 3 nights
Three hotels in one property made movement to facility dining, gym, pool, spa, and casino a little confusing and time consuming. I did not like the fact that every time I went into the casino I had to show my passport, even if I had just left moments before and had to go back in to pick up something I had left behind at one of the machines. Close to mall made shopping easy. Close to train station made transportation easy.
Three hotels in one property made movement to facility dining, gym, pool, spa, and casino a little confusing and time consuming. I did not like the fact that every time I went into the casino I had to show my passport, even if I had just left moments before and had to go back in to pick up something I had left behind at one of the machines. Close to mall made shopping easy. Close to train station made transportation easy.
10
Alexandru Laurentiu
9 Nov 2023
·
Stayed 15 nights
Wonderful stay at this hotel. It is located near Yongsan station (KTX/ITX/ Metro Line 1)with easy access through the walkway(on exit 3), hence even if the weather is bad, you will have no problem. Escalators and elevator are at the end and you can go to the Seoul Dragon city which means in fact all 3 Accor hotels and Lucky Seven casino. Ipark Mall is also accessible by exit 1 from the same Metro Station and after another 300m you will gent to Sinyongsan station (Metro line 4). Bed is very comfortable and 4 pillows were provided. Big apartment with plenty of storage options. Nice view from the windows as it was located on the 18th floor. From our windows we were able to see N tower, and from the other side I presume you can see Han River. Bathroom is big too, with shower, bathtub and WC with bidet functions. Ammenities kit is provided free of charge and replenished as needed. Towels are fluffy and robes are also available. Breakfast provided is excelent and plenty options are available for westerners and koreans: several types of bread, soups, eggs and live egg station, salami, ham, bacon, sousages, yogurts, pastry, various type of jam, honey, fresh juice (orange, apple,grapefruit), coffee machine, fruit cuts, s.o. Room is cleaned on daily basis and they are doing a very good job. Slippers are also provided. Smoking area is near by (near the entrance of Seven Luck Casino and the rest of the hotels). We will choose the same hotel next time.
Wonderful stay at this hotel. It is located near Yongsan station (KTX/ITX/ Metro Line 1)with easy access through the walkway(on exit 3), hence even if the weather is bad, you will have no problem. Escalators and elevator are at the end and you can go to the Seoul Dragon city which means in fact all 3 Accor hotels and Lucky Seven casino. Ipark Mall is also accessible by exit 1 from the same Metro Station and after another 300m you will gent to Sinyongsan station (Metro line 4). Bed is very comfortable and 4 pillows were provided. Big apartment with plenty of storage options. Nice view from the windows as it was located on the 18th floor. From our windows we were able to see N tower, and from the other side I presume you can see Han River. Bathroom is big too, with shower, bathtub and WC with bidet functions. Ammenities kit is provided free of charge and replenished as needed. Towels are fluffy and robes are also available. Breakfast provided is excelent and plenty options are available for westerners and koreans: several types of bread, soups, eggs and live egg station, salami, ham, bacon, sousages, yogurts, pastry, various type of jam, honey, fresh juice (orange, apple,grapefruit), coffee machine, fruit cuts, s.o. Room is cleaned on daily basis and they are doing a very good job. Slippers are also provided. Smoking area is near by (near the entrance of Seven Luck Casino and the rest of the hotels). We will choose the same hotel next time.
4
Yu kyoung
17 May 2025
·
Stayed 2 nights
A young man at the front desk for checking - in was HORRIBLE - rude, ruthless, and idiotic. From the beginning, he was reluctant to answer the questions I asked about gym, and that snobbish attitude continued throughout the check-in process. He said the hotel only provides ONE PAD for my dog throughout the whole period of stay regardless of how many days a customer stays, which does not make any sense at all. When the manager came over, he changed his word as "one per day" - a LIAR. If he stays there next time I visit this hotel, and consistently being a snob, I will be posting his photo here and on social media. They should not hire someone so rude and idiotic at FIVE STAR hotel. They also have a strange rule that one can only visit the gym ONCE per Day - the gym is not crowded at all, and don't make any sense to make such a rule. The amenities are great, but the location is very inconvenient as there is no infrastructure in the area except for iPark Mall. I mainly visited this hotel as I can stay quietly and focus on working.
A young man at the front desk for checking - in was HORRIBLE - rude, ruthless, and idiotic. From the beginning, he was reluctant to answer the questions I asked about gym, and that snobbish attitude continued throughout the check-in process. He said the hotel only provides ONE PAD for my dog throughout the whole period of stay regardless of how many days a customer stays, which does not make any sense at all. When the manager came over, he changed his word as "one per day" - a LIAR. If he stays there next time I visit this hotel, and consistently being a snob, I will be posting his photo here and on social media. They should not hire someone so rude and idiotic at FIVE STAR hotel. They also have a strange rule that one can only visit the gym ONCE per Day - the gym is not crowded at all, and don't make any sense to make such a rule. The amenities are great, but the location is very inconvenient as there is no infrastructure in the area except for iPark Mall. I mainly visited this hotel as I can stay quietly and focus on working.
10
SEITAROU
13 Feb 2025
·
Stayed 2 nights
ホテルはかなり清潔でした。周辺にはあまり店ないのですが駅横なので不便なのはなかったしかなりいいホテルでした。
ホテルはかなり清潔でした。周辺にはあまり店ないのですが駅横なので不便なのはなかったしかなりいいホテルでした。
10
Adrian
15 Jul 2025
·
Stayed 2 nights
Amazing property, has everything you need for a great fun filled food filled family stay and the location is as perfect as possible
Amazing property, has everything you need for a great fun filled food filled family stay and the location is as perfect as possible
10
Hansoo
7 Nov 2025
·
Stayed 2 nights
As a residence hotel, my recommendation is this hotel in Seoul. Clean area because of wooden floor, good service, great parkings, and convenient location. I love this hotel.
As a residence hotel, my recommendation is this hotel in Seoul. Clean area because of wooden floor, good service, great parkings, and convenient location. I love this hotel.
8
momoyo
21 Dec 2022
·
Stayed 19,342 nights
お部屋もキッチンも広く気持ちよかったですが、２日続けてトイレが詰まり、業者がすぐに来て直してくれたので良かったけど、滞在中ずっとかと戸惑いました。 ホテルの設備は充実していて、ジムは広くて器具も揃っており、とても良かったです。 立地的には、龍山駅から少し歩くので、寒い中重いものを持っては大変でした。４日目にようやく駅からずっと外に出ずに続いていることが分かり、最初から情報があれは良かったです。 新しいホテルだからか、タクシーに何度も乗ったけど、ホテル名だけでは通じませんでした。 明洞あたりと比べると、そのあたりの不便さは否めませんが、ゆっくり部屋で過ごすには快適なホテルでした。
お部屋もキッチンも広く気持ちよかったですが、２日続けてトイレが詰まり、業者がすぐに来て直してくれたので良かったけど、滞在中ずっとかと戸惑いました。 ホテルの設備は充実していて、ジムは広くて器具も揃っており、とても良かったです。 立地的には、龍山駅から少し歩くので、寒い中重いものを持っては大変でした。４日目にようやく駅からずっと外に出ずに続いていることが分かり、最初から情報があれは良かったです。 新しいホテルだからか、タクシーに何度も乗ったけど、ホテル名だけでは通じませんでした。 明洞あたりと比べると、そのあたりの不便さは否めませんが、ゆっくり部屋で過ごすには快適なホテルでした。
10
Lida
30 Apr 2024
·
Stayed 2 nights
The hotel and staff are excellent. Not the most happening neighborhood. But I chose the hotel for its location- right next to the Yongsan train/subway station and that served its purpose well.
The hotel and staff are excellent. Not the most happening neighborhood. But I chose the hotel for its location- right next to the Yongsan train/subway station and that served its purpose well.
10
WEICHIANG
14 Mar 2025
·
Stayed 2 nights
飯店週邊沒什麼好逛及好吃的，但相對也較安靜不擁擠，離龍山站很近，房間寬敞舒適，設備齊全，相當適合久住。這次抵達時間近中午，如果能接受提前入住就更完美了！
飯店週邊沒什麼好逛及好吃的，但相對也較安靜不擁擠，離龍山站很近，房間寬敞舒適，設備齊全，相當適合久住。這次抵達時間近中午，如果能接受提前入住就更完美了！
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AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is mixed, ranging from excellent variety and taste to disappointing quality and slow replenishment. Room service and on site dining drew some criticism, including poor dishes and limited seating for solo diners.
Related guest reviews
6
SOLIP
1 Feb 2026
·
Stayed 1 night
객실은 깨끗하고 넓고 마룻바닥이라 온돌도 돼서 어른들과 아니면 아이와 함께 이용하기 좋습니다 그런데 조식이 너무너무 실망스러워 혹 이곳에 또 숙박하면 다음부터 조식은 이용 안 할거 같습니다 가짓수는 그렇다 쳐도 음식이 떨어지고 1시간이상 채워지지 않은것 도 있습니다. 케찹도 24분이나 걸린 뒤 채워주셨어요 많이 바쁘셔서 그랬겠지만 아쉬웠습니다
객실은 깨끗하고 넓고 마룻바닥이라 온돌도 돼서 어른들과 아니면 아이와 함께 이용하기 좋습니다 그런데 조식이 너무너무 실망스러워 혹 이곳에 또 숙박하면 다음부터 조식은 이용 안 할거 같습니다 가짓수는 그렇다 쳐도 음식이 떨어지고 1시간이상 채워지지 않은것 도 있습니다. 케찹도 24분이나 걸린 뒤 채워주셨어요 많이 바쁘셔서 그랬겠지만 아쉬웠습니다
10
jung won
14 Jan 2024
·
Stayed 1 night
드래곤시티 노보텔, 노보텔스위트, 그랜드 머큐어 모두 묵어보고, 그랜드 머큐어 다른 스위트 두객실에 묵어봤었는데, 그동안 묵었던 객실 중에 제일 좋았습니다. 우선 방이 두개 고 화장실 두개 인데 다른 화장실에도 샤워부스가 있았던 점이 참 좋았습니다~^^ 이 객실에 자주 머물겠습니다 다맘, 타 5성급 스위트 와 비교하여,조식이나 해피아워가 포함되어있지 않은 것은 개선할 점이라 생각됩니다.
드래곤시티 노보텔, 노보텔스위트, 그랜드 머큐어 모두 묵어보고, 그랜드 머큐어 다른 스위트 두객실에 묵어봤었는데, 그동안 묵었던 객실 중에 제일 좋았습니다. 우선 방이 두개 고 화장실 두개 인데 다른 화장실에도 샤워부스가 있았던 점이 참 좋았습니다~^^ 이 객실에 자주 머물겠습니다 다맘, 타 5성급 스위트 와 비교하여,조식이나 해피아워가 포함되어있지 않은 것은 개선할 점이라 생각됩니다.
10
Alexandru Laurentiu
9 Nov 2023
·
Stayed 15 nights
Wonderful stay at this hotel. It is located near Yongsan station (KTX/ITX/ Metro Line 1)with easy access through the walkway(on exit 3), hence even if the weather is bad, you will have no problem. Escalators and elevator are at the end and you can go to the Seoul Dragon city which means in fact all 3 Accor hotels and Lucky Seven casino. Ipark Mall is also accessible by exit 1 from the same Metro Station and after another 300m you will gent to Sinyongsan station (Metro line 4). Bed is very comfortable and 4 pillows were provided. Big apartment with plenty of storage options. Nice view from the windows as it was located on the 18th floor. From our windows we were able to see N tower, and from the other side I presume you can see Han River. Bathroom is big too, with shower, bathtub and WC with bidet functions. Ammenities kit is provided free of charge and replenished as needed. Towels are fluffy and robes are also available. Breakfast provided is excelent and plenty options are available for westerners and koreans: several types of bread, soups, eggs and live egg station, salami, ham, bacon, sousages, yogurts, pastry, various type of jam, honey, fresh juice (orange, apple,grapefruit), coffee machine, fruit cuts, s.o. Room is cleaned on daily basis and they are doing a very good job. Slippers are also provided. Smoking area is near by (near the entrance of Seven Luck Casino and the rest of the hotels). We will choose the same hotel next time.
Wonderful stay at this hotel. It is located near Yongsan station (KTX/ITX/ Metro Line 1)with easy access through the walkway(on exit 3), hence even if the weather is bad, you will have no problem. Escalators and elevator are at the end and you can go to the Seoul Dragon city which means in fact all 3 Accor hotels and Lucky Seven casino. Ipark Mall is also accessible by exit 1 from the same Metro Station and after another 300m you will gent to Sinyongsan station (Metro line 4). Bed is very comfortable and 4 pillows were provided. Big apartment with plenty of storage options. Nice view from the windows as it was located on the 18th floor. From our windows we were able to see N tower, and from the other side I presume you can see Han River. Bathroom is big too, with shower, bathtub and WC with bidet functions. Ammenities kit is provided free of charge and replenished as needed. Towels are fluffy and robes are also available. Breakfast provided is excelent and plenty options are available for westerners and koreans: several types of bread, soups, eggs and live egg station, salami, ham, bacon, sousages, yogurts, pastry, various type of jam, honey, fresh juice (orange, apple,grapefruit), coffee machine, fruit cuts, s.o. Room is cleaned on daily basis and they are doing a very good job. Slippers are also provided. Smoking area is near by (near the entrance of Seven Luck Casino and the rest of the hotels). We will choose the same hotel next time.
8
Caroline
29 Jan 2023
·
Stayed 1 night
The service and room were very good, but the wait to check-in was long. The pool had a funny smell and the breakfast buffet was so-so.
The service and room were very good, but the wait to check-in was long. The pool had a funny smell and the breakfast buffet was so-so.
8
Nakamura
30 Oct 2023
·
Stayed 2 nights
水の流れが悪いです、翌朝下水の匂いがバスルームにしました。 朝食は、素晴らしく美味しかったので、おすすめです。 日本のサービスを知っていると、やはりスタッフのサービスは無愛想で不親切に感じました、 仕方ない事ですかね、
水の流れが悪いです、翌朝下水の匂いがバスルームにしました。 朝食は、素晴らしく美味しかったので、おすすめです。 日本のサービスを知っていると、やはりスタッフのサービスは無愛想で不親切に感じました、 仕方ない事ですかね、
8
??
5 Apr 2022
·
Stayed 1 night
깨끗하고 쾌제함 주중 이용 식당이 적어 이동해야함이 다소 불편함
깨끗하고 쾌제함 주중 이용 식당이 적어 이동해야함이 다소 불편함
4
Michael
4 May 2025
·
Stayed 17 nights
Although the place was decent, the washer/dryer combo didn’t work well. The dryer didn’t dry my pants or jackets. The hotel had three separate staff double check the issue and finally, one French staff told me that the dryer doesn’t dry clothes 100%. And the hotel offered me to dry my clothes for free however only the hours between 4-9 pm. I am on vacation and don’t have a set schedule! I had repeated three times for the housekeeper to leave some disposable shower sponges daily. The restaurants on site, do not take solo guests since the menu is set for two. They did extend my checkout time by 1 hour. I stayed more than two weeks there but never going back!
Although the place was decent, the washer/dryer combo didn’t work well. The dryer didn’t dry my pants or jackets. The hotel had three separate staff double check the issue and finally, one French staff told me that the dryer doesn’t dry clothes 100%. And the hotel offered me to dry my clothes for free however only the hours between 4-9 pm. I am on vacation and don’t have a set schedule! I had repeated three times for the housekeeper to leave some disposable shower sponges daily. The restaurants on site, do not take solo guests since the menu is set for two. They did extend my checkout time by 1 hour. I stayed more than two weeks there but never going back!
6
MISO
28 Aug 2023
·
Stayed 1 night
다른 모든것은 다 완벽했습니다 그런데 룸서비스음식이 최악이었습니다 찹스테이크, 미트볼파스타, 트러플감자튀김 전부다 맛이 너무너무 없었습니다 밖에서 냉동 사와서 전자렌지 돌려도 이것보단 맛있습니다 소고기는 어느부위인지 안내도 없고 누린내도 나고 푸석푸석하고 토마토 소스도 시판용이 더 맛있습니다 감자튀김은 다식어서 트러플향도 안 나고 정말 최악이었습니다 다시 방문하면 룸서비스는 시키지 않을 생각입니다
다른 모든것은 다 완벽했습니다 그런데 룸서비스음식이 최악이었습니다 찹스테이크, 미트볼파스타, 트러플감자튀김 전부다 맛이 너무너무 없었습니다 밖에서 냉동 사와서 전자렌지 돌려도 이것보단 맛있습니다 소고기는 어느부위인지 안내도 없고 누린내도 나고 푸석푸석하고 토마토 소스도 시판용이 더 맛있습니다 감자튀김은 다식어서 트러플향도 안 나고 정말 최악이었습니다 다시 방문하면 룸서비스는 시키지 않을 생각입니다
10
Richard
13 Nov 2023
·
Stayed 1 night
It was amazing! Great location and great service. Would like to take my family again!! Friendly service good breakfast. If I knew it was this great I would reserve every time!
It was amazing! Great location and great service. Would like to take my family again!! Friendly service good breakfast. If I knew it was this great I would reserve every time!
10
Daniel
12 Feb 2025
·
Stayed 2 nights
The Grand Mercure Ambassador Hotel is a nice property with exceptional rooms, a great breakfast buffet, a good location in Seoul, and even a casino on-site for guests. We enjoyed the restaurants and the property thoroughly with the only exception of a very bad smell in one of the rooms that got worse during our stay. We informed the front desk of the issue, and they apologized, but we were checking out, so there was nothing that could be done. Strangely the hotel hallways and elevator corridors were extremely cold, with a drafty wind whipping through those areas. But ultimately, it was a very nice stay, and we would definitely return should we be in Seoul again soon.
The Grand Mercure Ambassador Hotel is a nice property with exceptional rooms, a great breakfast buffet, a good location in Seoul, and even a casino on-site for guests. We enjoyed the restaurants and the property thoroughly with the only exception of a very bad smell in one of the rooms that got worse during our stay. We informed the front desk of the issue, and they apologized, but we were checking out, so there was nothing that could be done. Strangely the hotel hallways and elevator corridors were extremely cold, with a drafty wind whipping through those areas. But ultimately, it was a very nice stay, and we would definitely return should we be in Seoul again soon.
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10
Jaren
12 Sept 2026
·
Stayed 2 nights
staff members are extremely helpful and kind
staff members are extremely helpful and kind
10
Amanda
2 Jul 2026
·
Stayed 9 nights
Our stay was like our very own apartment. Very clean. Great staff even better view.
Our stay was like our very own apartment. Very clean. Great staff even better view.
10
Parameshwari
19 Jun 2026
·
Stayed 4 nights
The staff were extremely nice. We enjoyed our stay with great joy. A very convenient and safe place.
The staff were extremely nice. We enjoyed our stay with great joy. A very convenient and safe place.
10
Pooja
17 Jun 2026
·
Stayed 4 nights
Very clean rooms and apartments. The staff is very nice. It’s super close to all the shopping and landmarks. Excellent stay and will do it again.
Very clean rooms and apartments. The staff is very nice. It’s super close to all the shopping and landmarks. Excellent stay and will do it again.
10
Artur
10 Jun 2026
·
Stayed 2 nights
!!!!!!!!
!!!!!!!!
FAQs about Grand Mercure Ambassador Hotel and Residences Seoul Yongsan
Is parking available at the hotel?
Yes, parking is available on-site. Free self-parking is provided, but it is limited. Valet parking is also offered at a fee of KRW 22,000 per night.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available for a fee of approximately KRW 55,000 for adults and KRW 27,500 for children. Breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Does the hotel allow pets?
Yes, the hotel allows pets in specific rooms only, with a pet fee of KRW 55,000 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request but may incur additional charges.
Are airport shuttle services available?
Yes, airport shuttle services are available. Guests can arrange transfers directly with the hotel, and pricing details can be confirmed at that time.
What accessibility features are available for guests with disabilities?
The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Additionally, elevators are available for easy access to different floors.
What is the hotel's location in relation to key landmarks?
The hotel is centrally located in Seoul, just an 8-minute walk from Yongsan Electronics Market and a 12-minute walk from Shilla I’Park Mall. It is approximately 1.7 miles (2.8 km) from the War Memorial of Korea.
Does the hotel have a swimming pool?
Yes, the hotel features an indoor swimming pool. Guests are required to wear swim caps, and children under 3 years must wear waterproof diapers. The pool is operational throughout the year.
What are the policies for guests staying with children?
One child aged 11 years or younger can stay for free when occupying the parent or guardian's room using existing bedding.
What are the policies regarding extra beds and cribs?
The hotel offers rollaway beds for a fee of KRW 55,000 per night. Availability is subject to confirmation, and advance requests are recommended.
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Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-13: 382.088390284729USD
- 2026-10-14: 364.8262USD
- 2026-10-15: 424.23281182327264USD
- 2026-10-16: 426.48227667465204USD
- 2026-10-17: NO DATA
- 2026-10-18: 364.04827280120844USD
- 2026-10-19: 387.3333398834228USD
- 2026-10-20: 365.96664846954343USD
- 2026-10-21: 358.09474347152707USD
- 2026-10-22: 429.0247116653442USD
- 2026-10-23: 386.74471803359984USD
- 2026-10-24: 454.4760130599975USD
- 2026-10-25: 357.0414969818115USD
- 2026-10-26: 362.61257994842526USD
- 2026-10-27: 283.84502407913203USD
- 2026-10-28: 291.90545371551514USD
- 2026-10-29: 309.01136610412595USD
- 2026-10-30: 360.7018756103515USD
- 2026-10-31: 451.19214060516356USD
- 2026-11-01: 283.84502407913203USD
- 2026-11-02: 283.84502407913203USD
- 2026-11-03: 341.90178727188106USD
- 2026-11-04: 351.9683037155151USD
- 2026-11-05: 374.6241519966125USD
- 2026-11-06: 406.42127282638546USD
- 2026-11-07: 383.15294010620113USD
- 2026-11-08: 278.5743958904266USD
- 2026-11-09: 290.7042116508484USD
- 2026-11-10: 272.6853430732727USD
- 2026-11-11: 270.28284197196956USD
- 2026-11-12: 264.5651042160034USD
- 2026-11-13: 329.1444329353332USD
- 2026-11-14: 358.09474347152707USD
- 2026-11-15: 277.8056505271911USD
- 2026-11-16: 275.2680525478363USD
- 2026-11-17: 252.84215748291012USD
- 2026-11-18: 254.3947872062683USD
- 2026-11-19: 254.51829222908017USD
- 2026-11-20: 336.6042245674133USD
- 2026-11-21: 363.5802877113342USD
- 2026-11-22: 254.61958094367978USD
- 2026-11-23: 252.84215748291012USD
- 2026-11-24: 253.37719882469176USD
- 2026-11-25: 254.3947872062683USD
- 2026-11-26: 252.84215748291012USD
- 2026-11-27: 339.0509376495361USD
- 2026-11-28: 358.09474347152707USD
- 2026-11-29: 252.84215748291012USD
- 2026-11-30: 254.3947872062683USD
- 2026-12-01: 254.50619121475216USD
- 2026-12-02: 250.66630006370542USD
- 2026-12-03: 254.50619121475216USD
- 2026-12-04: 405.6404603927612USD
- 2026-12-05: 392.1745942131042USD
- 2026-12-06: 336.6042245674133USD
- 2026-12-07: 341.7654684120178USD
- 2026-12-08: 343.60186946716306USD
- 2026-12-09: 321.35025955810545USD
- 2026-12-10: 315.1257557617187USD
- 2026-12-11: 319.54691989974975USD
- 2026-12-12: 327.8172249122619USD
- 2026-12-13: 255.87348703002928USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property’s Fitness center, Indoor Pool and Sauna are currently closed on the 4th Tuesday of every month.
Check-in must be done by someone who is at least 19 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- This property uses some solar and geothermal energy; some water is reused through a grey water recycling system
- Safety features at this property include a fire extinguisher and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property requires guests to wear swim caps in the pool. Children under 3 years of age must wear waterproof diapers in the pool. Children under 130 centimeters tall height must wear a life jacket or inflatable armbands in the pool.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- A car is required for transportation to and from this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business details
Property registration number 1608527420
- Fee for buffet breakfast: approximately KRW 55000 for adults and KRW 27500 for children
- Valet parking fee: KRW 22000 per night
- Pet fee: KRW 55000 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: KRW 55000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Valet parking
Services
Dry cleaning
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
ATM/Cash machine
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
General
Room service
Restaurant
Non-smoking rooms
Sauna
Family room
Parking
Parking
Airport shuttle
Valet parking
Free parking
Electric car charging station
Parking (Limited)
Parking Onsite
Activities
Swimming pool
Golf (miniature)
Pool indoor
Pool (Indoor)
Fitness Center (nearby)
Internet
Free wi-fi