Hyatt Centric Ballygunge Kolkata

Beautiful pool, excellent breakfast

Excellent hotel. Very good bedroom and shower. Particularly impressive food...both room service and breakfast. Good rooftop pool. The hotel is situared in the middle of a safe but indifferent area about a 15 mknute Uber away from typical visitor sites...so don't expect views if of the,Taj Mahal from your gdrolm

Rooms: were cleaned everyday Excellent Location: Walking distance to Gariahat shopping market as well as good halal restaurant (e.g. Mircha Masala)

The room was spotless, and the staff were very responsive. Check-in and check-out were smooth. However, the view out of the window was depressing: old, abandoned, multi-storied government quarters. I realize that the hotel cannot do anything about it. Our room keys often failed, and they needed to be rekeyed. This was for multiple rooms that our family used. So it looks like a more general problem. While the staff was very responsive and addressed the issue immediately, this did cause us some inconvenience. The location is unbeatable. Very close to the Gariahat and all the hustle and bustle. A lot of street food and street shopping options are within walking distance. The hopping malls are not far either. We used the hotel car for a few trips and airport pickup and dropoff. They are reasonably priced, and the drivers were great. Ubers were also very easy to get. The restaurant is nice. We enjoyed the breakfast buffet. However, the Indian options for lunch and dinner were often too spicy. They may be intended for Indian guests, but they are too spicy for Western palates. This is unlike the other 5-star restaurants in India I experienced on the same trip.

Clean room, great amenities, good breakfast opinion, helpful staff