What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Does the hotel allow pets?

Pets are not allowed at the property.

What are the check-in and check-out times?

Check-in time starts at 14:00 and check-out time ends at 12:00. Early or late check-in/check-out availability and costs are not specified.

Where is the hotel located in relation to key landmarks?

The hotel is located in District 1, Ho Chi Minh City, near notable landmarks such as the Ho Chi Minh City Opera House and Saigon Central Post Office, with shopping options like Dong Khoi Street and Ben Thanh Market nearby.

Does the hotel have a swimming pool?

The property features an outdoor swimming pool. However, it is closed on Mondays.

What are the policies for guests staying with children?

Children are allowed at the property, and one child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

No cribs (infant beds) are available. Extra-person charges may apply, and it is recommended to contact the property prior to arrival to confirm accommodations for children.

Palace Hotel Saigon

Average nightly price at Palace Hotel Saigon by month, last 12 months (USD)
Month	Average price
January	US$113
February	US$61
March	US$70
April	US$68
May	US$63
June	US$63
July	US$64
August	US$63
September	US$61
October	US$59
November	US$69
December	US$67

What guests think

At Palace Hotel Saigon, travellers praise the central Nguyen Hue walking street location and helpful staff, while noting older facilities, variable room quality, and night-time noise from the busy plaza that can affect light sleepers or street-facing rooms.

Rooms vary: some are spacious with balconies or views, but many have weak soundproofing, patchy Wi-Fi, and AC that is hard to regulate. Cleanliness is generally good with reliable housekeeping, but several guests mention moldy or tired bathrooms and maintenance snags. Breakfast and on-site dining draw praise yet repeated menus and temperature or variety shortfalls are noted. Overall, expect a convenient, lively base best for travelers who prioritize location over quiet and polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities feel dated. The rooftop pool is appreciated but small, and the gym is modest.

Related guest reviews

8

Uzzeal

19 Jan 2025

·

Stayed 7 nights

excellent breakfast buffet, great view of the city you have a room with window , i check out to go visit my wife family, but wanted reserve a room for when i a week late , i was told to reserve it online , i spend two hours trying to book it , i was unable to due to security setting on company laptop, after three hour and missing my tee time to play golf , the front desk decide to reserve a room me, ho, the computer in the lobby would not work, unnecessary stress,

8

YUMI

25 Aug 2025

·

Stayed 3 nights

レストランバーが料理も美味しくてとても良かった！場所もよい、ただしプールが残念。人もいなかったけど小さすぎるかな。常に従業員のおじさんに見張られてるようでつくろげず、言わないとタオルもくれないの残念でした、コンドミニアムのプールのような閉塞感がありもう少し開放的な感じが欲しかったけどそれ以外はとても良かった！

6

hideaki

24 Dec 2025

·

Stayed 15 nights

グェンフェイ通りに面していて、イベントが多くて煩くて眠れなかった。カーテンを防音タイプにできないか？アクセスはとても良い金庫が設定が分かりにくい。長期泊まると朝御飯がワンパターン飽きる。部屋の清掃は綺麗でよかった。エレベーターが三菱で動きが早くストレスがなかった。タオルが固いのでもう少し柔らかいものにして欲しい。

8

John

31 May 2023

·

Stayed 2 nights

Good overall value when considering the location in the heart of District 1. If you like the hustle and bustle of the city, then it doesn’t get much better than this. However if you’re a light sleeper, then perhaps consider a different area as you’ll hear outside music till midnight. Overall clean but a little dated facilities. (They are undergoing renovations.) Decent breakfast in the morning for guests.

2

Jake

4 Aug 2024

·

Stayed 3 nights

Staff were not pleasent at all, I probably got two smiles over our 3 night stay. The room wasn’t very sound proof, you could easily hear conversations from the hallway and the noice from the main road. The albalcony was unusable, very small but filthy from pigeons who were constantly on it. The bed was low and uncomfortable, the only plus was the cleanliness of the room and the rooftop pool. Wouldn’t recommend and wouldn’t stay there again.

8

Akiko

17 May 2024

·

Stayed 2 nights

サイゴンスクエアに近かったりロケーションはとても良かったです。ホテルは何度か停電になり、同時に部屋が真っ暗になり停電時間も長かったので、ちょっと困りました。ホテル代から考えると設備は古いですが、総体的には良かったと思います。リピートありです。

8

Emilie

30 Dec 2025

·

Stayed 5 nights

Personalet var meget venligt, værelset, og faciliteterne er ikke noget at råbe hurra for.

6

Dao

20 Feb 2025

·

Stayed 3 nights

Decent hotel, good location. No concierge services. Gym and pool are in average condition and small. Not like shown in the pictures on the website.

6

Phong

15 Feb 2025

·

Stayed 4 nights

The property is outdated, could use some TLC. The staffs are all excellent and very tentative to your needs

8

yuuji

7 Nov 2024

·

Stayed 8 nights

１週間滞在しましたが最上階プールからの眺め最高です立地もめちゃくちゃ便利朝食も毎回種類の違うホーが食べられ美味しかった次回もここですね

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms clean with dependable housekeeping, but several report moldy or musty bathrooms and maintenance issues that affect perceived cleanliness.

Related guest reviews

10

john

28 Jan 2025

·

Stayed 1 night

nice hotel, clean rooms

6

Diep

20 Nov 2024

·

Stayed 3 nights

The location was great, however, it is in a very busy area. Our room faced the front and it was very noisy. We asked if there was another room available and the reception host upgraded us at no cost to a larger and a quieter suite - which we are very grateful for. The facilities and building were a bit older and there were issues with the bathroom/shower leaking. Some mold.

4

Seiichi

12 Mar 2024

·

Stayed 5 nights

水回りが不満。シャワー後水たまりができる。トイレの流れが悪い。照明が破損し落下してきた。

6

Andree

30 Sept 2024

·

Stayed 5 nights

Issues with a damp mouldy room.

8

Lin

5 Mar 2025

·

Stayed 5 nights

The room on the higher floors was good but the one on the fifth floor had centralized air-conditioning and the temperature couldn't be regulated (too cold). The breakfast buffet spread was good and housekeeping excellent. The extra clothing hangers and pillows were delivered promptly even though we had communication problems with the housekeeper. We also had problem with the safe box and it was also fixed promptly. Overall, the experience was pleasant and good.

10

Yeuntae

25 Apr 2025

·

Stayed 1 night

Clean.. Kind..Safety.

10

Jennifer

7 Apr 2025

·

Stayed 2 nights

Nice and clean.

6

Thong

6 Dec 2024

·

Stayed 1 night

Great location, friendly staff, good breakfast, room is clean but amenities are quite dated.

8

Andreas

29 Sept 2024

·

Stayed 8 nights

It was a good hotel with friendly staff and in general very good cleanliness. The hotel was very centrally located to nearby shops and restaurants. One thing to notice is that the isolation from my terrace door in my room was not good at all and I could hear some noise from the surroundings outside, otherwise I was very happy with my stay

4

TAKAHIRO

19 Feb 2023

·

Stayed 2 nights

とにかく施設が古いです。そして、アメニティも不足しています。部屋にティッシュを設置していないホテルは初めてでした。連泊でしたが、掃除後もティッシュがありません。シャワールームは臭く、またバリアフリーは皆無でお年寄りはバスタブを越えるのが難しいともいます。

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms vary: some are spacious with balconies or views, but many have weak soundproofing, patchy Wi-Fi, and AC that is hard to regulate. Street-facing rooms can be noisy at night.

Related guest reviews

8

Anthony

21 Jan 2025

·

Stayed 2 nights

So far so good, but the building is quite older and is not sound proof.

6

Steven

27 Jun 2025

·

Stayed 1 night

dated room

4

HYUNYONG

25 Sept 2025

·

Stayed 3 nights

방음이 매우 안됨. 화장실에서 냄새나고 세면기물이 잘안내려감

8

Zhi Wei Adrian

8 Dec 2022

·

Stayed 2 nights

Nice views, near to shopping belt and breakfast was not too bad. Only the wifi is very poor, even after reception said to reset it I still can't connect. Be prepared to buy your own data plan before staying here if you need internet access. Otherwise the rest are value for money.

8

Mao

2 Nov 2025

·

Stayed 2 nights

The room was spacious and the breakfast was good with Vietnamese food and fruit.

6

hideaki

24 Dec 2025

·

Stayed 15 nights

グェンフェイ通りに面していて、イベントが多くて煩くて眠れなかった。カーテンを防音タイプにできないか？アクセスはとても良い金庫が設定が分かりにくい。長期泊まると朝御飯がワンパターン飽きる。部屋の清掃は綺麗でよかった。エレベーターが三菱で動きが早くストレスがなかった。タオルが固いのでもう少し柔らかいものにして欲しい。

10

Carol

26 May 2023

·

Stayed 13 nights

I thoroughly enjoyed my 13 day stay in May 2023! I booked a room with a balcony and enjoyed people watching on Nguyen Hue (the walking street). The hotel staff were friendly, spoke English, and helped with all of my questions. The buffet breakfast was always good and the restaurant on the first floor provided a beautiful view of the outside activities with excellent food and service. Very little traffic noise. Within easy walking distance of many stores, restaurants, and tourist attractions. I couldn't have picked a better hotel for my needs.

8

Alex

14 Feb 2024

·

Stayed 2 nights

Stayed many times great staff rooms dated fabulous location one big problem is the AC even with AC basically off it's absolutely freezing a big problem so have to live with no AC!

10

Catherine

24 Apr 2025

·

Stayed 3 nights

Perfect location, great service front of house helpful and friendly. Everything you would want in a hotel city view room has a balcony and is well equipped

6

Ho Sum

28 Aug 2022

·

Stayed 1 night

Location good Room small Internet sometimes slow

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful, with smooth check-in and prompt fixes for issues. However, some reviews cite unresponsive or unfriendly interactions and inconsistent follow-through on requests.

Related guest reviews

8

PETER

7 Sept 2025

·

Stayed 1 night

As in my previous visits, this hotel was very good. The check in was excellent and I was permitted to use my room at approximately 1210 instead of 1400 hours.

10

Paul

11 Feb 2026

·

Stayed 1 night

Staff are friendly and helofull

6

Mai

19 Mar 2024

·

Stayed 1 night

Just stay overnight to this hotel. Front desk service staffs were nice and helpful. Staffs at the restaurant were not approachable, not friendly. The service was ok.

8

Lin

5 Mar 2025

·

Stayed 5 nights

The room on the higher floors was good but the one on the fifth floor had centralized air-conditioning and the temperature couldn't be regulated (too cold). The breakfast buffet spread was good and housekeeping excellent. The extra clothing hangers and pillows were delivered promptly even though we had communication problems with the housekeeper. We also had problem with the safe box and it was also fixed promptly. Overall, the experience was pleasant and good.

10

Quy

24 Nov 2025

·

Stayed 4 nights

Very helpful and friendly staff. Thank you !

10

Catherine

25 Apr 2024

·

Stayed 3 nights

Great Location central district 1. Good standard hotel Well presented and providing all usual services required, found staff Very helpful and friendly Limited English but it wasn’t a problem with a bit of patience and google. Room 402 with Balcony was modern well equipped TV BBC news Channel, Kettle , water, mini fridge, good aircon large bed very clean. Bathroom had shower over bath full toiletries embossed Clean towels Tips : 24hr convenience shop and money exchange round corner, bring your instant coffee if required as not available, no hairdryer in room

8

Jill

17 Feb 2026

·

Stayed 1 night

All of the staff were very courteous and very helpful. Our room was comfortable for the one night we spent there.

10

Carolina

1 Feb 2025

·

Stayed 5 nights

Excellent hotel, awesome staff and customer service. I really enjoyed my stay, totally recommend

2

Yutaka

14 Jun 2025

·

Stayed 3 nights

セキュリティボックスが使えずフロントに訴えるもなかなか対応してもらえず、3時間経過、3回目にブチ切れてクレーム入れたら即対応。Wi-Fiが部屋で繋がらず…いちいちロビーまでいかないとメールも取れない。何回伝えても変わらず、そのうちテレビまでフリーズ、部屋を変えてくれと訴えて翌日に変更。３日目に水道が止まり、水もお湯も出ず、シャワーもお風呂にも入れず、夜に出るようになったが出てきたお湯は茶色…30分程出しっぱなしでなんとかシャワーに耐えれるレベルに、日中汗だくで部屋に戻ってシャワーしてディナーに行こうと思っていたのに結局シャワー出来たのは夜中… 私はタバコは吸わないがチェックインの時に吸わないと言っているのに長々と罰金の説明！客から罰金は取るのに客との約束事が守れない時は知らん顔、金と時間を返せ！施設もかなり老朽化の上に手入れが出来ていなく不衛生。絶対に泊まっては行けないホテル、これで1人で3泊約4.5万円、1泊5,000円でも泊まらない。

10

Alexander

9 Sept 2025

·

Stayed 1 night

Wonderful staff but housekeeping never on time to clean room

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Right on Nguyen Hue Walking Street in central District 1, it is very convenient for sightseeing, dining, and shopping. The lively area can be noisy late into the night, especially during events like Tet.

Related guest reviews

8

Wei

11 Nov 2025

·

Stayed 2 nights

The place is very convenient and close to few tourists attractions. Lots restaurants to choose.

10

YUHO

13 Oct 2025

·

Stayed 2 nights

立地が最高だった

8

OHNISHI

16 Sept 2025

·

Stayed 1 night

観光には非常に良い立地です。スタッフは非常に親切。部屋は普通な印象で、可も不可もない感じでした。

10

Carl

20 Jul 2024

·

Stayed 1 night

It is right at Nguyen Hue Pedestrian Plaza. A few minutes walk from Post Office, and Saigon Center Mall. Great view of plaza.

8

Gregory

28 Oct 2025

·

Stayed 2 nights

Excellent location for sightseeing around HCM.

8

John

31 May 2023

·

Stayed 2 nights

Good overall value when considering the location in the heart of District 1. If you like the hustle and bustle of the city, then it doesn’t get much better than this. However if you’re a light sleeper, then perhaps consider a different area as you’ll hear outside music till midnight. Overall clean but a little dated facilities. (They are undergoing renovations.) Decent breakfast in the morning for guests.

10

Catherine

25 Apr 2024

·

Stayed 3 nights

Great Location central district 1. Good standard hotel Well presented and providing all usual services required, found staff Very helpful and friendly Limited English but it wasn’t a problem with a bit of patience and google. Room 402 with Balcony was modern well equipped TV BBC news Channel, Kettle , water, mini fridge, good aircon large bed very clean. Bathroom had shower over bath full toiletries embossed Clean towels Tips : 24hr convenience shop and money exchange round corner, bring your instant coffee if required as not available, no hairdryer in room

8

Sin Yi Angelina

22 Feb 2026

·

Stayed 8 nights

職員有禮貌，位置極好

8

??

11 Jun 2024

·

Stayed 2 nights

立地が良く、便利ですが目の前の広場が夜になると騒がしいので　静かさを求める人には不向きです。

8

Justin

21 Mar 2025

·

Stayed 2 nights

Great location with easy access to nearby attractions and amenities. The staff was incredibly friendly and welcoming, making the stay even more enjoyable. The breakfast selection was impressive, offering a variety of options to start the day off right. Overall, it was an excellent value for the price paid. I would definitely stay here again and recommend it to others looking for a comfortable and convenient stay!

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast and on-site dining receive frequent praise, but several guests note repetitive menus, limited variety, or food not kept hot.

Related guest reviews

10

Thai

25 Oct 2025

·

Stayed 3 nights

Breakfast was great.

10

Kevin

25 Oct 2025

·

Stayed 1 night

Breakfast was great.

8

Mao

2 Nov 2025

·

Stayed 2 nights

The room was spacious and the breakfast was good with Vietnamese food and fruit.

6

Bee Ong

10 Sept 2024

·

Stayed 4 nights

Easy to take grab from outside the hotel. Walkable to the malls and nearby shops. Hotel Staffs are attentive. Hotel rooms are just average to stay. Buffet breakfast is repetitive, not yummy for Asian taste bud. Minor changes in food variety.

10

HongVan

15 Aug 2025

·

Stayed 2 nights

Great place , friendly atmosphere but food was not much option. Need more variety and the drink offer was not much either ( need more fresh juice and please don’t mix powder drink)

6

hideaki

24 Dec 2025

·

Stayed 15 nights

グェンフェイ通りに面していて、イベントが多くて煩くて眠れなかった。カーテンを防音タイプにできないか？アクセスはとても良い金庫が設定が分かりにくい。長期泊まると朝御飯がワンパターン飽きる。部屋の清掃は綺麗でよかった。エレベーターが三菱で動きが早くストレスがなかった。タオルが固いのでもう少し柔らかいものにして欲しい。

10

Carol

26 May 2023

·

Stayed 13 nights

I thoroughly enjoyed my 13 day stay in May 2023! I booked a room with a balcony and enjoyed people watching on Nguyen Hue (the walking street). The hotel staff were friendly, spoke English, and helped with all of my questions. The buffet breakfast was always good and the restaurant on the first floor provided a beautiful view of the outside activities with excellent food and service. Very little traffic noise. Within easy walking distance of many stores, restaurants, and tourist attractions. I couldn't have picked a better hotel for my needs.

10

早苗

19 Nov 2025

·

Stayed 2 nights

朝食は、毎日、変わり映えの無い朝食でした。

6

Minh

23 Oct 2025

·

Stayed 2 nights

Hot food should be hot, but it’s not.

8

Justin

21 Mar 2025

·

Stayed 2 nights

Great location with easy access to nearby attractions and amenities. The staff was incredibly friendly and welcoming, making the stay even more enjoyable. The breakfast selection was impressive, offering a variety of options to start the day off right. Overall, it was an excellent value for the price paid. I would definitely stay here again and recommend it to others looking for a comfortable and convenient stay!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $82
18 $58	19 $71	20 $60	21 $58	22 $80	23 $57	24 $58
25 $57	26 $62	27 $58	28 $58	29 $58	30 $58	31 $58

Su	Mo	Tu	We	Th	Fr	Sa
1 $64	2 $64	3 $64	4 $64	5 $64	6 $64	7 $64
8 $64	9 $64	10 $64	11 $64	12 $64	13 $64	14 $64
15 $64	16 $64	17 $64	18 $64	19 $64	20 $64	21 $64
22 $64	23 $64	24 $64	25 $64	26 $64	27 $64	28 $64
29 $64	30 $64

Palace Hotel Saigon

Prices for Palace Hotel Saigon

Monthly average prices

About this property

Location

Room options

Deluxe City View Double

Family Suite

Premier Deluxe Double Room

Deluxe City View Twin

Deluxe Double No Window

Guest reviews of Palace Hotel Saigon

Who stays here?

What guests think

Property policies

Check-in instructions

FAQs about Palace Hotel Saigon

Prices for upcoming dates