Name: Mercure Johannesburg Randburg
Address: Cnr Republic Road and Brightwater Commons, Johannesburg, South Africa, Johannesburg, Gauteng, South Africa
Rating: 7.63

Guest reviews

7.6

Good

Based on 719 verified reviews

Facilities

7.7

Cleanliness

7.5

Rooms

7.4

Service

7.7

Location

7.5

Dining

6.7

Who stays here?

Business

40%

Couple

23%

Family

15%

Group

9%

Solo

11%

2

Samantha

31 Dec 2025

·

Stayed 6 nights

Lights didn’t work, safe didn’t work, uncomfortable bed and pillows.

6

MARY

30 Nov 2025

·

Stayed 2 nights

matriculates dance when we arrived. nobody helped with luggage... noice.... the floors to the rooms was dirty and 4am knock on the door ,,, nobody there. terrible stay... will never go back or refer anyone to this establishment .. paid for breakfast .. early anything left when we arrived for breakfast , then bacon is not chewable (both mornings) like eating biltong, fruit on Saturday morning was yeasty... definitely not fresh .. very very very disappointing in hotels.com to have this on your list ,

10

Fareed

13 Aug 2025

·

Stayed 3 nights

Everything and everyone was excellent, service and staff were great 👍,..well done to Mercure,.. Excellent location, mall just across the road, with many interesting stores.

6

Colin

20 Jun 2024

·

Stayed 2 nights

Noisy party goers revelling until 3am with no attempt by management to engage them

6

Clover

8 Mar 2024

·

Stayed 4 nights

THE BEDS ARE VERY HARD AND HARD TO SLEEP IN IT HURTS MY BODY

Cnr Republic Road and Brightwater Commons, Johannesburg, South Africa

Location

With a stay at Mercure Johannesburg Randburg Hotel in Johannesburg (Randburg), you'll be within a 15-minute drive of Nelson Mandela Square and Montecasino. This hotel is 6.4 mi (10.4 km) from Melrose Arch Shopping Centre and 12.9 mi (20.7 km) from Gold Reef City Casino.

Randpark Golf Club(2.6 Miles)

Mediclinic Sandton(2.6 Miles)

Cresta Shopping Centre(3.1 Miles)

Johannesburg Eye Hospital(3.6 Miles)

Hyde Park Corner(3.9 Miles)

Dunkeld West Shopping Centre(4.1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:30

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, parking is available on-site and is free. However, parking is limited.

English breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 11 AM for a fee of approximately ZAR 180 per person.

Pets are not allowed at this property. However, service animals are exempt from this policy.

Check-in is from 2:00 PM until 12:30 AM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Yes, airport shuttle services are available for a fee of ZAR 550 per room (one-way). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

The property offers limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities. However, specific details about accessible rooms and bathrooms are not provided.

The hotel is located in Randburg, Johannesburg, within a 10-minute drive of Sandton City Mall and Nelson Mandela Square. Other nearby attractions include Randpark Golf Club (4.1 km), Cresta Shopping Centre (4.9 km), and O.R. Tambo International Airport (44.3 km).

Children 12 years old or younger can stay for free when occupying the parent or guardian's room using existing bedding.

The property offers rollaway beds for a fee of ZAR 150 per night. Advance request or confirmation may be required for availability.

Mercure Johannesburg Randburg

Amenities

Property description

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Guest reviews