Name: Peerless Hotel Kolkata
Address: 12 Jawahar Lal Nehru Road, Dharmatala, Kolkata, Kolkata District, West Bengal, India, Kolkata, West Bengal, IN
Price range: $53–$77 per night
Rating: 7.35

What guests think

Across recent reviews, Peerless Hotel Kolkata is praised for its central location near Park Street, New Market, and the metro, and for generally friendly, attentive staff and enjoyable breakfasts, though guests also report noise from the busy road.

Cleanliness feedback is mixed, with multiple reports of cockroaches, worn carpets, damp walls and ventilation issues, alongside others noting spotless rooms. Service can feel inconsistent despite polite teams, with recurring complaints about unresponsive phones, slow or confusing check-in, room assignment issues, and room service delays. Rooms are comfortable or spacious for many, but others mention street noise, cold nights or HVAC problems, sealed windows, and occasional nonworking TVs. Expect a central stay with convenient access, but variable upkeep and service reliability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests mention new gym equipment, but there are reports of a power cut affecting the elevator, nonfunctional TVs, a confusing water-heater switch, and occasional door key or general maintenance issues.

Related guest reviews

10

Sanjeev

Mar 21, 2025

·

Stayed 2 nights

Comfortable, located in the city,great service. Its a old landmark hotel needs maintenance but still clean and efficient

10

Lino

Oct 6, 2024

·

Stayed 2 nights

Hotel elegante in una zona molto frequentata e caotica. Nei dintorni non ci sono ristoranti occidentali, se non in park street (20 minuti a piedi nel caos o 20 minuti di taxi). L'hotel potrebbe provvedere ad un servizio ristorazione per la clientela internazionale. Non capisco a cosa serva un inserviente che stà tutto il giorno in ascensore a selezionare i piani per i clienti! Per il resto molto bene

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8

Shinichi

Apr 4, 2022

·

Stayed 2 nights

The location is very convenient. The breakfast has a variety of food choices. The door key was broken but hotel staffers immediately fixed with their electricians.

8

Santosh Kumar

Apr 24, 2022

·

Stayed 2 nights

The room service is very pathetic and condition of TV is not good , even it is not in working condition. I am very much disappointed by the service given and will not recommend to other to stay.

4

Sandip

Jun 3, 2025

·

Stayed 9 nights

It had cockroaches in the room- spotted small cockroaches in teh bathroom sink on multiple days. They changed the room. Overall experience - quite bad. Staff was unfelpful want requested to accomodate an additional person in their guest roster, though only 2 of us stayed in the room for 9 days. We wanted them swap one guest with another for some of the days but they were unwilling to help. Power cut - once got stuck in the elevator due to power disruption - though it restarted shortly but the claustrophobic feeling during the power cut in the elevator in hot weather was something else. Won't recommend

10

Thierry

May 22, 2024

·

Stayed 13 nights

Cet hotel merite ses 4 etoiles. Les chambres sont bien aménagées. Le buffet du petit dejeuner et celui du soir ont un excellent rapport qualité prix. Les appareils dans ́la salle de gymnastique sont neufs. Enfin, le personnel est tres attentionné. L’hotel est à deux pas du metro Esplanade qui est tres pratique.

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10

Pallab

Jan 2, 2024

·

Stayed 2 nights

TV did not work. It will be good to have a functional TV.

8

Roland

Oct 23, 2023

·

Stayed 2 nights

There is an UNMARKED switch outside the bathroom which controls the water heater. It is easy to turn off with light switches. and I believe when the room key is removed.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback varies: some guests found rooms clean or spotless, while several others cited cockroaches, dirty carpets or curtains, damp or peeling walls, mold, and dust.

Related guest reviews

4

Mily Roy

Jan 22, 2024

·

Stayed 2 nights

Cleanliness is terrible. Damp and peeling walls, carpets have not been cleaned since decades., no ventilation system in bathroom , very stuffy But staff are very polite and helpful.

4

nilsen

Jan 20, 2024

·

Stayed 1 night

AC makes you sick as ducts are dusty and full of bacteria. Windows sealed close. No fresh air.

10

Somdatta

Mar 1, 2025

·

Stayed 8 nights

I recently stayed at the peerless Hotel in Kolkata for a week located near Park Street, which is one of the city's most vibrant areas, and I had a wonderful experience. The room was spacious, comfortable and spotless. The staff were extremely courteous and attentive throughout my stay. The hotel's restaurant served a variety of dishes with a special emphasis on Bengali cuisine, which I absolutely loved. The food was flavorful, and I particularly enjoyed the local delicacies. The breakfast Buffett was also a highlight, offering wide range of options, from continental to local Indian dishes. Overall, a memorable experience.

6

Debdeep

Jul 6, 2025

·

Stayed 1 night

It’s a ok hotel . Nice clean and conveniently located .

10

William

Feb 24, 2025

·

Stayed 4 nights

This is a nice hotel in a great location. The staff was helpful. The restaurant had a good breakfast. The place was clean.

8

Vicki

Jan 2, 2025

·

Stayed 2 nights

Staff very friendly , room clean , close to Park Street

4

Sandip

Jun 3, 2025

·

Stayed 9 nights

It had cockroaches in the room- spotted small cockroaches in teh bathroom sink on multiple days. They changed the room. Overall experience - quite bad. Staff was unfelpful want requested to accomodate an additional person in their guest roster, though only 2 of us stayed in the room for 9 days. We wanted them swap one guest with another for some of the days but they were unwilling to help. Power cut - once got stuck in the elevator due to power disruption - though it restarted shortly but the claustrophobic feeling during the power cut in the elevator in hot weather was something else. Won't recommend

6

George

Nov 30, 2025

·

Stayed 12 nights

Rooms cleanliness could be seriouly improved, to the standards advertised. We were in rooms 1105 and 1106. Occasionally roaches, and a lot of dust in the rear and underneath the beds. We had to address it to be fixed, but a tip was always subtly requested by housekeepers. Staff, extremely polite and always with a smile. But our taxis to the airport were organised by 2 senior Bell men. They gave us a promising 600 roopies for 2 vehicles each. When we boarded the vehicles, the booking was for another destination matching 600 roopies,not the Airport!!!! After arguing with the Uber drivers, we finally paid 2000 roupees for each taxis. Breakfast buffet: it is advertised as international. THAT IS A WRONG DESCRIPTION. MOSTLY indian food, even yogurts are local. The only international food were omelette and corn flakes. Breakfast clearly needs to be improved. But overall, the GM was extremely condescendant, briefed his staff to care for us above expectations. Location is very good too.

4

SARAD

May 9, 2022

·

Stayed 2 nights

The Property is in bad condition. Bathroom require upkeep. Room not cleaned properly. Dirty Curtains

2

Puneet

Jan 3, 2024

·

Stayed 1 night

This was one of the dirtiest hotels I’ve ever been to. The carpets both inside and outside the rooms weee really dirty. Bathroom were in a really shabby condition and in fact I am pretty sure it even had mold in it. For the money they charge it was at best a one star hotel experience. I would never stay here again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are described as comfortable or spacious by many, but others report street noise, cold nights or HVAC issues, sealed windows, and occasional in-room amenity problems such as nonworking TVs or tricky water heating.

Related guest reviews

10

Sanjeev

Mar 21, 2025

·

Stayed 2 nights

Comfortable, located in the city,great service. Its a old landmark hotel needs maintenance but still clean and efficient

4

nilsen

Jan 20, 2024

·

Stayed 1 night

AC makes you sick as ducts are dusty and full of bacteria. Windows sealed close. No fresh air.

10

Somdatta

Mar 1, 2025

·

Stayed 8 nights

I recently stayed at the peerless Hotel in Kolkata for a week located near Park Street, which is one of the city's most vibrant areas, and I had a wonderful experience. The room was spacious, comfortable and spotless. The staff were extremely courteous and attentive throughout my stay. The hotel's restaurant served a variety of dishes with a special emphasis on Bengali cuisine, which I absolutely loved. The food was flavorful, and I particularly enjoyed the local delicacies. The breakfast Buffett was also a highlight, offering wide range of options, from continental to local Indian dishes. Overall, a memorable experience.

6

Richard

Apr 3, 2025

·

Stayed 2 nights

I would have rated this hotel a full 5 stars but for one disappointing experience. On our last day I had a very early flight but my companion wasn’t leaving until late morning. I checked out at 5:30 AM (the reservation was in my name and credit card.) I specifically told the desk clerk my companion was still in the room and would be having breakfast later. He assured me it would not be an issue, and breakfast was included in the room. Later, my companion was told the opposite - they were denied breakfast. How sad that something as simple as breakfast can ruin a great stay - and a hotel review. Other than the above, the food was good and the suite was superb.

4

nilsen

Jan 19, 2024

·

Stayed 1 night

AC ducts very dirty, dusty, not cleaned for years, contain microbes, make you sick with cough in chest after 1 night stay. Windows sealed, closed, no fresh air openings. Felt very sick after stay.

10

Thierry

May 22, 2024

·

Stayed 13 nights

Cet hotel merite ses 4 etoiles. Les chambres sont bien aménagées. Le buffet du petit dejeuner et celui du soir ont un excellent rapport qualité prix. Les appareils dans ́la salle de gymnastique sont neufs. Enfin, le personnel est tres attentionné. L’hotel est à deux pas du metro Esplanade qui est tres pratique.

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8

Daehun

Jan 14, 2026

·

Stayed 7 nights

The room was cold at night

10

Pallab

Jan 2, 2024

·

Stayed 2 nights

TV did not work. It will be good to have a functional TV.

8

Abir

Dec 31, 2024

·

Stayed 6 nights

Excellent team and always attended with warm smiles but the hotel being on busy main road & near central bus stop, it was too noisy since very early morning even at top floor. Noise of loudspeakers & constant honking was a challenge. At the same, the area is quite vibrant and especially during Christmas-New Year. Ventured authentic foods across age old restaurants around along with awesome foods from Aheli (in-house restaurant). Shopping at New Market was an added point. Authentic Indian Handloom items for Handloom House at Lindsay Street was a bonus.

8

Roland

Oct 23, 2023

·

Stayed 2 nights

There is an UNMARKED switch outside the bathroom which controls the water heater. It is easy to turn off with light switches. and I believe when the room key is removed.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly and attentive, yet several reviews cite inconsistencies: unanswered room phones, slow or confusing check-in, room-type mismatches, poor room-service responsiveness, and booking issues such as taxi arrangements or breakfast eligibility.

Related guest reviews

6

Richard

Apr 3, 2025

·

Stayed 2 nights

I would have rated this hotel a full 5 stars but for one disappointing experience. On our last day I had a very early flight but my companion wasn’t leaving until late morning. I checked out at 5:30 AM (the reservation was in my name and credit card.) I specifically told the desk clerk my companion was still in the room and would be having breakfast later. He assured me it would not be an issue, and breakfast was included in the room. Later, my companion was told the opposite - they were denied breakfast. How sad that something as simple as breakfast can ruin a great stay - and a hotel review. Other than the above, the food was good and the suite was superb.

6

Kali

Feb 8, 2024

·

Stayed 7 nights

Tne check in staff was not very customer friendly, especially duty manager

8

Shuva

Oct 14, 2024

·

Stayed 4 nights

The staffs were welcoming and well behaved. Room service was on point. Will definitely be staying here again.

10

Thierry

May 7, 2025

·

Stayed 13 nights

We stay here for the third time. Every thing is perfect : staff, house keeping, room and breakfast. The location is very convenient with the metro and new market. We will come back..

8

Omprakash

Jan 7, 2026

·

Stayed 1 night

Yes....they were good & helping.

4

Sandip

Jun 3, 2025

·

Stayed 9 nights

It had cockroaches in the room- spotted small cockroaches in teh bathroom sink on multiple days. They changed the room. Overall experience - quite bad. Staff was unfelpful want requested to accomodate an additional person in their guest roster, though only 2 of us stayed in the room for 9 days. We wanted them swap one guest with another for some of the days but they were unwilling to help. Power cut - once got stuck in the elevator due to power disruption - though it restarted shortly but the claustrophobic feeling during the power cut in the elevator in hot weather was something else. Won't recommend

10

Thierry

Feb 25, 2026

·

Stayed 13 nights

Un excellent hotel dans un quartier vivant et très central. Le personnel est extraordinaire.

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6

George

Nov 30, 2025

·

Stayed 12 nights

Rooms cleanliness could be seriouly improved, to the standards advertised. We were in rooms 1105 and 1106. Occasionally roaches, and a lot of dust in the rear and underneath the beds. We had to address it to be fixed, but a tip was always subtly requested by housekeepers. Staff, extremely polite and always with a smile. But our taxis to the airport were organised by 2 senior Bell men. They gave us a promising 600 roopies for 2 vehicles each. When we boarded the vehicles, the booking was for another destination matching 600 roopies,not the Airport!!!! After arguing with the Uber drivers, we finally paid 2000 roupees for each taxis. Breakfast buffet: it is advertised as international. THAT IS A WRONG DESCRIPTION. MOSTLY indian food, even yogurts are local. The only international food were omelette and corn flakes. Breakfast clearly needs to be improved. But overall, the GM was extremely condescendant, briefed his staff to care for us above expectations. Location is very good too.

4

Subir

Jan 15, 2026

·

Stayed 1 night

The staff doesn’t respond to phone calls from the room, one has to come down from the room to the reception desk to talk to them. Same with in room dining .. . Front desk are always confused and unorganized.

2

Monjurul

Sep 2, 2025

·

Stayed 2 nights

As a returning guest, I am deeply disappointed with my recent stay at this hotel. While our first visit was excellent, this second experience fell significantly short of expectations. The service quality has deteriorated considerably, particularly at the front desk. Despite having confirmed reservations for two superior rooms, we faced numerous challenges: Major Issues Encountered: 1. Unresponsive customer support phone line 2. Extended check-in delays due to "rooms not being ready" 3. Room type discrepancy - given lower category rooms than booked, with a casual suggestion to "adjust for one night" 4. Misleading website photos - advertised images are from the original building, while we were placed in the new building without reception facilities 5. Extremely poor room service responsiveness requiring multiple follow-ups The staff's default response to any concern was simply "this is our policy," showing little regard for guest satisfaction. For a hotel charging premium rates, the service standards are unacceptably low. The disconnect between price point and service quality is striking. Given this unsatisfactory experience, I cannot recommend this hotel for family stays and will not be returning.

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Location

Repeatedly described as central and convenient for Park Street, New Market and the metro; however, the immediate area can be very busy or disappointing, and traffic noise affects some rooms.

Related guest reviews

10

Somdatta

Mar 1, 2025

·

Stayed 8 nights

I recently stayed at the peerless Hotel in Kolkata for a week located near Park Street, which is one of the city's most vibrant areas, and I had a wonderful experience. The room was spacious, comfortable and spotless. The staff were extremely courteous and attentive throughout my stay. The hotel's restaurant served a variety of dishes with a special emphasis on Bengali cuisine, which I absolutely loved. The food was flavorful, and I particularly enjoyed the local delicacies. The breakfast Buffett was also a highlight, offering wide range of options, from continental to local Indian dishes. Overall, a memorable experience.

8

Nanda

Sep 30, 2025

·

Stayed 1 night

Central location, and bengaly dinning.

10

Thierry

May 7, 2025

·

Stayed 13 nights

We stay here for the third time. Every thing is perfect : staff, house keeping, room and breakfast. The location is very convenient with the metro and new market. We will come back..

10

Ann

Jan 1, 2025

·

Stayed 4 nights

Lovely staff, who make an effort to communicate with guests at every opportunity. Amazing breakfast buffet and other dining options. A very affordable and brilliantly positioned hotel. Very highly recommended!!!!

10

William

Feb 24, 2025

·

Stayed 4 nights

This is a nice hotel in a great location. The staff was helpful. The restaurant had a good breakfast. The place was clean.

10

Thierry

Feb 25, 2026

·

Stayed 13 nights

Un excellent hotel dans un quartier vivant et très central. Le personnel est extraordinaire.

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8

Gourisankar

Nov 10, 2024

·

Stayed 3 nights

Area around and outside the hotel couldn't be more dissapointing.

6

George

Nov 30, 2025

·

Stayed 12 nights

Rooms cleanliness could be seriouly improved, to the standards advertised. We were in rooms 1105 and 1106. Occasionally roaches, and a lot of dust in the rear and underneath the beds. We had to address it to be fixed, but a tip was always subtly requested by housekeepers. Staff, extremely polite and always with a smile. But our taxis to the airport were organised by 2 senior Bell men. They gave us a promising 600 roopies for 2 vehicles each. When we boarded the vehicles, the booking was for another destination matching 600 roopies,not the Airport!!!! After arguing with the Uber drivers, we finally paid 2000 roupees for each taxis. Breakfast buffet: it is advertised as international. THAT IS A WRONG DESCRIPTION. MOSTLY indian food, even yogurts are local. The only international food were omelette and corn flakes. Breakfast clearly needs to be improved. But overall, the GM was extremely condescendant, briefed his staff to care for us above expectations. Location is very good too.

10

Jean Louis

Jan 2, 2025

·

Stayed 3 nights

A cote du grand marché. Ideal pour visiter. Petit déjeuner top.

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8

Abir

Dec 31, 2024

·

Stayed 6 nights

Excellent team and always attended with warm smiles but the hotel being on busy main road & near central bus stop, it was too noisy since very early morning even at top floor. Noise of loudspeakers & constant honking was a challenge. At the same, the area is quite vibrant and especially during Christmas-New Year. Ventured authentic foods across age old restaurants around along with awesome foods from Aheli (in-house restaurant). Shopping at New Market was an added point. Authentic Indian Handloom items for Handloom House at Lindsay Street was a bonus.

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Dining

Breakfast and Bengali dining—especially at Aheli—receive strong praise for taste and variety; a few guests felt the buffet skews local rather than international or faced confusion over included breakfast.

Related guest reviews

10

Somdatta

Mar 1, 2025

·

Stayed 8 nights

I recently stayed at the peerless Hotel in Kolkata for a week located near Park Street, which is one of the city's most vibrant areas, and I had a wonderful experience. The room was spacious, comfortable and spotless. The staff were extremely courteous and attentive throughout my stay. The hotel's restaurant served a variety of dishes with a special emphasis on Bengali cuisine, which I absolutely loved. The food was flavorful, and I particularly enjoyed the local delicacies. The breakfast Buffett was also a highlight, offering wide range of options, from continental to local Indian dishes. Overall, a memorable experience.

6

Richard

Apr 3, 2025

·

Stayed 2 nights

I would have rated this hotel a full 5 stars but for one disappointing experience. On our last day I had a very early flight but my companion wasn’t leaving until late morning. I checked out at 5:30 AM (the reservation was in my name and credit card.) I specifically told the desk clerk my companion was still in the room and would be having breakfast later. He assured me it would not be an issue, and breakfast was included in the room. Later, my companion was told the opposite - they were denied breakfast. How sad that something as simple as breakfast can ruin a great stay - and a hotel review. Other than the above, the food was good and the suite was superb.

8

Nanda

Sep 30, 2025

·

Stayed 1 night

Central location, and bengaly dinning.

10

Thierry

May 7, 2025

·

Stayed 13 nights

We stay here for the third time. Every thing is perfect : staff, house keeping, room and breakfast. The location is very convenient with the metro and new market. We will come back..

10

Ann

Jan 1, 2025

·

Stayed 4 nights

Lovely staff, who make an effort to communicate with guests at every opportunity. Amazing breakfast buffet and other dining options. A very affordable and brilliantly positioned hotel. Very highly recommended!!!!

10

William

Feb 24, 2025

·

Stayed 4 nights

This is a nice hotel in a great location. The staff was helpful. The restaurant had a good breakfast. The place was clean.

10

Sanhita

Sep 15, 2024

·

Stayed 5 nights

Excellent hotel and members of staff! The restaurant Aheli was amazing both regarding the quality of food and management.

6

George

Nov 30, 2025

·

Stayed 12 nights

Rooms cleanliness could be seriouly improved, to the standards advertised. We were in rooms 1105 and 1106. Occasionally roaches, and a lot of dust in the rear and underneath the beds. We had to address it to be fixed, but a tip was always subtly requested by housekeepers. Staff, extremely polite and always with a smile. But our taxis to the airport were organised by 2 senior Bell men. They gave us a promising 600 roopies for 2 vehicles each. When we boarded the vehicles, the booking was for another destination matching 600 roopies,not the Airport!!!! After arguing with the Uber drivers, we finally paid 2000 roupees for each taxis. Breakfast buffet: it is advertised as international. THAT IS A WRONG DESCRIPTION. MOSTLY indian food, even yogurts are local. The only international food were omelette and corn flakes. Breakfast clearly needs to be improved. But overall, the GM was extremely condescendant, briefed his staff to care for us above expectations. Location is very good too.

8

NDONGO

Oct 24, 2025

·

Stayed 9 nights

The breakfast is great

10

Jean Louis

Jan 2, 2025

·

Stayed 3 nights

A cote du grand marché. Ideal pour visiter. Petit déjeuner top.

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Month	Average price
January	$89
February	$84
March	$71
April	$66
May	$63
June	$65
July	$65
August	$65
September	$66
October	$65
November	$104
December	$103

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $69
20 $58	21 $77	22	23 $66	24 $66	25 $54	26 $53
27 $53	28 $55	29 $55	30 $54

Su	Mo	Tu	We	Th	Fr	Sa
				1 $64	2 $53	3 $53
4 $58	5 $62	6 $68	7 $75	8 $65	9 $59	10 $62
11 $63	12 $65	13 $73	14 $63	15 $72	16 $73	17 $67
18 $75	19 $63	20 $68	21 $68	22 $68	23 $66	24 $69
25 $67	26 $62	27 $58	28 $63	29 $61	30 $60	31 $58

Peerless Hotel Kolkata

Prices for Peerless Hotel Kolkata

Monthly average prices

About this property

Location

Room options

Club Suite

Chowringhee Suite

Superior Room

Club Room

Suite

Deluxe Room

Guest reviews of Peerless Hotel Kolkata

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Peerless Hotel Kolkata

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