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Amenities
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Business amenities
Featured amenities include a 24-hour front desk and coffee/tea in a common area. Free self parking is available onsite.
Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. A complimentary local cuisine breakfast is served daily from 8:00 AM to 11:00 AM.
Rooms
Make yourself at home in one of the 7 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include complimentary bottled water, and housekeeping is provided daily.
Location
With a stay at Kasr-ı Han Konağı Otel in Mardin (Artuklu), you'll be within a 15-minute walk of Sabanci City Museum and Şahkulubey Mansion. This hotel is 1.3 mi (2.1 km) from Great Mosque of Mardin and 2.4 mi (3.8 km) from Kasımiye Medresesi.
What's nearby
Melik Mahmut Mosque(0.1 Miles)
Sakıp Sabancı Mardin City Museum(0.2 Miles)
Sehidiye Mosque(0.4 Miles)
Sabanci City Museum(0.4 Miles)
Hatuniye(0.5 Miles)
Şahkulubey Mansion(0.8 Miles)
Mardin Museum(0.8 Miles)
Latifiye Mosque(0.9 Miles)
Mardin Castle(1 Miles)
Kirklar Kilisesi(1 Miles)
Zinciriye Medresesi(1.3 Miles)
Great Mosque of Mardin(1.3 Miles)
Mardian Mall AVM(2.4 Miles)
Kasımiye Medresesi(2.4 Miles)
Deyrul Zafaran(2.8 Miles)
The nearest major airport is Mardin (MQM)(11.8 Miles)
Parking
Free wi-fi
Non-smoking rooms
Family room
Free parking
24-Hour Front Desk
Melik Mahmut Mosque (0.1 Miles)
Sakıp Sabancı Mardin City Museum (0.2 Miles)
Sehidiye Mosque (0.4 Miles)
Sabanci City Museum (0.4 Miles)
Hatuniye (0.5 Miles)
Şahkulubey Mansion (0.8 Miles)
1
Room details
11
Room details
Sleeps 3
12
Room details
Sleeps 2
Based on 95 verified reviews
AI-generated summary based on recent guest reviews
Across recent reviews of Kasr-ı Han Konağı Otel, guests frequently praise the warm, helpful staff and quiet setting near Old Mardin, while feedback on room size, windowless rooms, and bathroom layout varies widely, leading to mixed impressions.
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What guests think
Across recent reviews of Kasr-ı Han Konağı Otel, guests frequently praise the warm, helpful staff and quiet setting near Old Mardin, while feedback on room size, windowless rooms, and bathroom layout varies widely, leading to mixed impressions.
Cleanliness is often rated good, but several reviews report dust, hygiene problems, or maintenance issues such as broken shower heads. Breakfast wins many compliments for generous portions, terrace service, and occasional in-room delivery, though others found the variety limited or disappointing. Parking is shared or hard to secure and reaching the property can involve steps or tricky navigation, yet the location suits exploring the old city on foot. Overall, expect a simple base with variable room comfort.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are basic, with a rooftop terrace used for breakfast and evening tea. Parking is available in the area but shared or limited and can be difficult to secure.
Related guest reviews
Türker
21 Feb 2025
·
Stayed 2 nights
Merve
6 Sept 2024
·
Stayed 2 nights
KÜBRA
22 Sept 2025
·
Stayed 1 night
Hande
2 Nov 2025
·
Stayed 1 night
Cemal
19 Nov 2024
·
Stayed 1 night
Ercan
26 Jan 2025
·
Stayed 1 night
Selim
20 Aug 2024
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Many guests report clean rooms and fresh linens, but several mention dust, poor bathroom hygiene, pests, or small maintenance lapses.
Related guest reviews
Berrak
3 Nov 2025
·
Stayed 1 night
Gökhan
16 Aug 2024
·
Stayed 2 nights
Kübra
24 Jan 2026
·
Stayed 1 night
Hande
2 Nov 2025
·
Stayed 1 night
Tu
23 Sept 2025
·
Stayed 1 night
Mehmet emin
20 Oct 2024
·
Stayed 1 night
Erkan
9 Jun 2025
·
Stayed 1 night
Selim
20 Aug 2024
·
Stayed 1 night
Kader
25 Oct 2025
·
Stayed 2 nights
Emrah
24 Jan 2026
·
Stayed 3 nights
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AI-generated summary based on recent guest reviews
Rooms
Room quality is mixed: several are compact or windowless and can feel stuffy, with some awkward bathroom setups and occasional noise. A few reviews note larger, more comfortable rooms.
Related guest reviews
Anita Ludmilla
29 Apr 2025
·
Stayed 2 nights
Mehtap
28 Nov 2025
·
Stayed 2 nights
Zafer
25 Jan 2026
·
Stayed 1 night
Hande
2 Nov 2025
·
Stayed 1 night
Tu
23 Sept 2025
·
Stayed 1 night
Seyyit Mehmet
23 Nov 2025
·
Stayed 1 night
Selim
20 Aug 2024
·
Stayed 1 night
Zeliha
26 Nov 2025
·
Stayed 2 nights
Kader
25 Oct 2025
·
Stayed 2 nights
Nurcan
15 Dec 2025
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Service
Service is widely described as friendly, attentive, and helpful, with staff offering wake-ups for breakfast and local tips. A few guests report poor communication or misleading information.
Related guest reviews
Anita Ludmilla
29 Apr 2025
·
Stayed 2 nights
Berrak
3 Nov 2025
·
Stayed 1 night
JORGE
30 Jul 2025
·
Stayed 3 nights
KÜBRA
22 Sept 2025
·
Stayed 1 night
Hande
2 Nov 2025
·
Stayed 1 night
zeynep
14 Jan 2025
·
Stayed 2 nights
Ahmet
21 Aug 2025
·
Stayed 1 night
HANDE
8 Nov 2024
·
Stayed 1 night
Kader
25 Oct 2025
·
Stayed 2 nights
ZEYNEP TUGCE
29 Jun 2025
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Location
Generally convenient for exploring Old Mardin, set on a quiet street not far from Cadde 1. Some note steps, a slight walk, or tricky driving navigation.
Related guest reviews
Mehmet
24 Oct 2024
·
Stayed 6 nights
caner
3 Aug 2024
·
Stayed 3 nights
Mehtap
28 Nov 2025
·
Stayed 2 nights
Mustafa
29 Oct 2024
·
Stayed 1 night
JORGE
30 Jul 2025
·
Stayed 3 nights
Cemal
19 Nov 2024
·
Stayed 1 night
Nevroz
16 Apr 2025
·
Stayed 7 nights
Ercan
26 Jan 2025
·
Stayed 1 night
yasemin
6 Sept 2024
·
Stayed 4 nights
ZEYNEP TUGCE
29 Jun 2025
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast receives many compliments for being generous and tasty, sometimes served on the terrace or to the room, with occasional extras like tea or pastries. Others found the selection limited or below expectations.
Related guest reviews
Firat
28 Jan 2026
·
Stayed 1 night
SELKUT
21 Nov 2025
·
Stayed 2 nights
Anita Ludmilla
29 Apr 2025
·
Stayed 2 nights
Berrak
3 Nov 2025
·
Stayed 1 night
Gökhan
16 Aug 2024
·
Stayed 2 nights
Kübra
24 Jan 2026
·
Stayed 1 night
Hande
2 Nov 2025
·
Stayed 1 night
Cemal
19 Nov 2024
·
Stayed 1 night
Ercan
26 Jan 2025
·
Stayed 1 night
Selim
20 Aug 2024
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Ahmet
21 Aug 2025
·
Stayed 1 night
JORGE
30 Jul 2025
·
Stayed 3 nights
Ömer
23 Jul 2026
·
Stayed 1 night
Fevzi
1 Jul 2026
·
Stayed 1 night
Uzra Hilal
26 Jun 2026
·
Stayed 1 night
Yes, free self-parking is available on-site.
A complimentary local cuisine breakfast is served daily from 8:00 AM to 11:00 AM.
Check-in is from 07:00 to 23:00, and check-out is until 23:00. Early or late check-in/check-out may be available upon request.
The hotel is located in Mardin (Artuklu), within a 15-minute walk of Sabanci City Museum and Şahkulubey Mansion. It is 1.3 mi (2.1 km) from Great Mosque of Mardin and 2.4 mi (3.8 km) from Kasımiye Medresesi.
Children are allowed at the property. The minimum age for children to stay for free is not specified.
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Prices in USD for 2 guests, updated daily.
Check-in must be done by someone who is at least 18 years old.
Popular amenities
Parking
Free wi-fi
Non-smoking rooms
Family room
Free parking
24-Hour Front Desk
General
Non-smoking rooms
Family room
Services
24-Hour Front Desk
Activities
Terrace
Parking
Parking
Free parking
Internet
Free wi-fi