Name: Radisson Residences Cairo Heliopolis
Address: Cairo Complex Mall - Ankara Street, Sheraton Al Matar, Cairo, Egypt, Cairo, Cairo Governorate, EG
Price range: $135–$273 per night
Rating: 8.23

What guests think

At Radisson Residences Cairo Heliopolis, travelers highlight spacious, modern, apartment-style suites near Heliopolis and the airport, along with generally friendly, helpful staff, making it a convenient base for families and short airport stays.

Many describe the accommodation as very clean and well equipped. The pool has been under construction in multiple stays, limiting use and causing occasional disruption. Breakfast opinions vary widely, from good variety to poor or even awful. Several guests reported uncomfortable interactions with security and some inconsistent service, so anticipate a generally positive stay with notable caveats.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool was under construction in multiple reviews, limiting use and comfort for guests. Some travelers also mentioned using an airport shuttle.

Related guest reviews

10

Antony

Jun 29, 2025

·

Stayed 1 night

Perfect to unwind with a lovely swimming pool and the staff extremely helpful. Really perfect after a week travelling.

8

Fady

Oct 25, 2025

·

Stayed 5 nights

The hotel is well situated and the rooms are very spacious and well equipped. There are a couple of cafes downstairs with good food and coffee, as well as a clean supermarket. The pool area was under heavy construction, and they did nothing to separate the construction activities from the area occupied by hotel guests. There was dangerous debris around the pool and it didn't feel safe for the kids. In addition, no food or drinks were available poolside. In addition, the security guards at the front entrance pestered us for tips, which made us feel uncomfortable.

10

RAMONA

Oct 17, 2025

·

Stayed 1 night

Altamente recomendable , excelente hotel , el desayuno gran variedad de productos , nos ofrecieron transporte gratis del hotel al aeropuerto , definitivamente es una muy buena opción para hospedarte .

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10

Sonia

Jan 12, 2026

·

Stayed 1 night

Staff was kind and upgraded us to a bigger suite which was large and very clean. The breakfast was nice with a good variety of items. It should be noted the pool is under construction.

10

Zein

Jul 4, 2024

·

Stayed 1 night

Very good new Hotel apartment . We had a very nice 2 bedroom apartment with my family. Breakfast very nice and quiet . very nice playzone for my kids beside the Hotel. WE took Hotel Shuttle bus , it was very easy to reach the Hotel

10

Mohammad

Dec 30, 2024

·

Stayed 3 nights

Need people who speak English, communication was very difficult. Cars don’t come close to lobby, they stop at roadside, which is an unnecessary botheration.

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Cleanliness

Many guests praised very clean or spotless rooms and public areas. A few noted construction-related dust and debris around doors or near the pool.

Related guest reviews

10

Richard

Nov 27, 2024

·

Stayed 1 night

Utmerket opphold, vennlig, hyggelig og serviceinnstilt betjening. Nydelig rom, god mat og bra renhold. Anbefales til andre på det sterkeste.

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10

Eyad Mohamad

Sep 21, 2025

·

Stayed 6 nights

It was such a perfect stay at Radisson residences Cairo. The spotless hotell, the amazing staff, the food,... in simple, this is one of the best hotels in Cairo, and the big big thanks to the amazing, friendly staff.

10

MINA

Aug 16, 2024

·

Stayed 5 nights

we had a great experience. It was their first week to be open, the staff were extremely friendly and accommodating especially Karim and Amir, they went above and beyond to make our stay great. Rooms were very clean, location is ideal close to many places in heliopolis. We cannot say enough good things about the place and moreso the great staff.

8

Fady

Oct 25, 2025

·

Stayed 5 nights

The hotel is well situated and the rooms are very spacious and well equipped. There are a couple of cafes downstairs with good food and coffee, as well as a clean supermarket. The pool area was under heavy construction, and they did nothing to separate the construction activities from the area occupied by hotel guests. There was dangerous debris around the pool and it didn't feel safe for the kids. In addition, no food or drinks were available poolside. In addition, the security guards at the front entrance pestered us for tips, which made us feel uncomfortable.

10

Naima

Jul 10, 2025

·

Stayed 1 night

Great property next to the airport, clean, spacious, and very nice staff.

10

Sonia

Jan 12, 2026

·

Stayed 1 night

Staff was kind and upgraded us to a bigger suite which was large and very clean. The breakfast was nice with a good variety of items. It should be noted the pool is under construction.

2

Jamal

Jul 17, 2024

·

Stayed 2 nights

The bedding was way below acceptable standards of Radisson. I bought a brand name which was below of the usual Radisson. Very dirty property around the doors lot of builders dust and sands which show no one cleans properly. The bedding duvets is low quality and itching your skin because it’s substandard duvets

10

Brian

Jan 6, 2025

·

Stayed 1 night

Great property, clean , modern

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AI-generated summary based on recent guest reviews

Rooms

Rooms and suites are consistently large and modern, suiting families and longer stays. Some guests reported unfinished fit and finish, hard-to-control AC, or low-quality bedding.

Related guest reviews

4

Abhishek

Oct 16, 2025

·

Stayed 2 nights

Good sizes rooms, decent location and close to the airport. But that's all that is good about it. Poor b'fast food, not great at all. Service is terrible and for 3 days the staff couldn't arrange something as small as a dental kit. When the staff is informed about it, they just smile and don't do anything else about it. AC is freezing or off. Fit and finish of the rooms looks like there is still work left to do.

10

Richard

Nov 27, 2024

·

Stayed 1 night

Utmerket opphold, vennlig, hyggelig og serviceinnstilt betjening. Nydelig rom, god mat og bra renhold. Anbefales til andre på det sterkeste.

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8

Fady

Oct 25, 2025

·

Stayed 5 nights

The hotel is well situated and the rooms are very spacious and well equipped. There are a couple of cafes downstairs with good food and coffee, as well as a clean supermarket. The pool area was under heavy construction, and they did nothing to separate the construction activities from the area occupied by hotel guests. There was dangerous debris around the pool and it didn't feel safe for the kids. In addition, no food or drinks were available poolside. In addition, the security guards at the front entrance pestered us for tips, which made us feel uncomfortable.

10

Naima

Jul 10, 2025

·

Stayed 1 night

Great property next to the airport, clean, spacious, and very nice staff.

10

Sonia

Jan 12, 2026

·

Stayed 1 night

Staff was kind and upgraded us to a bigger suite which was large and very clean. The breakfast was nice with a good variety of items. It should be noted the pool is under construction.

10

Andro

Aug 3, 2025

·

Stayed 1 night

Very modern and friendly staff

2

Jamal

Jul 17, 2024

·

Stayed 2 nights

The bedding was way below acceptable standards of Radisson. I bought a brand name which was below of the usual Radisson. Very dirty property around the doors lot of builders dust and sands which show no one cleans properly. The bedding duvets is low quality and itching your skin because it’s substandard duvets

10

Brian

Jan 6, 2025

·

Stayed 1 night

Great property, clean , modern

10

Zein

Jul 4, 2024

·

Stayed 1 night

Very good new Hotel apartment . We had a very nice 2 bedroom apartment with my family. Breakfast very nice and quiet . very nice playzone for my kids beside the Hotel. WE took Hotel Shuttle bus , it was very easy to reach the Hotel

6

Sara

Dec 2, 2025

·

Stayed 1 night

We thought it was a hotel but it’s apartments. Most people stay many nights and not just one even though it’s by the airport. Huge rooms, nice staff but boring area.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, helpful, and accommodating, including late-night assistance and occasional upgrades. However, several reviews cite uncomfortable security behavior, lack of help with bags, or poor follow-through on requests.

Related guest reviews

10

Beatrice

Jun 9, 2025

·

Stayed 2 nights

Check in took a while but overall a cool experience.

4

Nicholas

Dec 3, 2024

·

Stayed 7 nights

Beware of the constant security surveillance and harassment, they will watch you and bother you daily especially when you leave the hotel and come back for any reason. Would not recommend this hotel to any one. They also change the conditions and rules about your reservation and it depends on the person who is working and how emotionally unstable they are.

4

Abhishek

Oct 16, 2025

·

Stayed 2 nights

Good sizes rooms, decent location and close to the airport. But that's all that is good about it. Poor b'fast food, not great at all. Service is terrible and for 3 days the staff couldn't arrange something as small as a dental kit. When the staff is informed about it, they just smile and don't do anything else about it. AC is freezing or off. Fit and finish of the rooms looks like there is still work left to do.

10

Valeria

Mar 16, 2025

·

Stayed 1 night

Excelente hotel, muy buena atención por parte del Staff todos muy amables... Nos recibieron aunque nuestro vuelo sufrió retrasos y llegamos a altas horas de la madrugada

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8

Antony

Sep 11, 2025

·

Stayed 4 nights

Hotel was great, security not so much they didnt help me with my baggage or gift bags when they saw me coming. Overal hotel was great very modern great for families. Breakfast was nothing special but sufficient. Located very well in Cairo Complex in the middle of Heliopolis. The reception was very helpful and friendly

10

Eyad Mohamad

Sep 21, 2025

·

Stayed 6 nights

It was such a perfect stay at Radisson residences Cairo. The spotless hotell, the amazing staff, the food,... in simple, this is one of the best hotels in Cairo, and the big big thanks to the amazing, friendly staff.

10

MINA

Aug 16, 2024

·

Stayed 5 nights

we had a great experience. It was their first week to be open, the staff were extremely friendly and accommodating especially Karim and Amir, they went above and beyond to make our stay great. Rooms were very clean, location is ideal close to many places in heliopolis. We cannot say enough good things about the place and moreso the great staff.

8

Fady

Oct 25, 2025

·

Stayed 5 nights

The hotel is well situated and the rooms are very spacious and well equipped. There are a couple of cafes downstairs with good food and coffee, as well as a clean supermarket. The pool area was under heavy construction, and they did nothing to separate the construction activities from the area occupied by hotel guests. There was dangerous debris around the pool and it didn't feel safe for the kids. In addition, no food or drinks were available poolside. In addition, the security guards at the front entrance pestered us for tips, which made us feel uncomfortable.

10

Sonia

Jan 12, 2026

·

Stayed 1 night

Staff was kind and upgraded us to a bigger suite which was large and very clean. The breakfast was nice with a good variety of items. It should be noted the pool is under construction.

8

Otis

Apr 21, 2025

·

Stayed 1 night

Helpful friendly staff

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AI-generated summary based on recent guest reviews

Location

Convenient for the airport and Heliopolis, with good access to nearby places. One review found the surrounding area dull.

Related guest reviews

8

Antony

Sep 11, 2025

·

Stayed 4 nights

Hotel was great, security not so much they didnt help me with my baggage or gift bags when they saw me coming. Overal hotel was great very modern great for families. Breakfast was nothing special but sufficient. Located very well in Cairo Complex in the middle of Heliopolis. The reception was very helpful and friendly

10

MINA

Aug 16, 2024

·

Stayed 5 nights

we had a great experience. It was their first week to be open, the staff were extremely friendly and accommodating especially Karim and Amir, they went above and beyond to make our stay great. Rooms were very clean, location is ideal close to many places in heliopolis. We cannot say enough good things about the place and moreso the great staff.

10

RAMONA

Oct 17, 2025

·

Stayed 1 night

Altamente recomendable , excelente hotel , el desayuno gran variedad de productos , nos ofrecieron transporte gratis del hotel al aeropuerto , definitivamente es una muy buena opción para hospedarte .

Translate

10

Naima

Jul 10, 2025

·

Stayed 1 night

Great property next to the airport, clean, spacious, and very nice staff.

10

Zein

Jul 4, 2024

·

Stayed 1 night

Very good new Hotel apartment . We had a very nice 2 bedroom apartment with my family. Breakfast very nice and quiet . very nice playzone for my kids beside the Hotel. WE took Hotel Shuttle bus , it was very easy to reach the Hotel

6

Sara

Dec 2, 2025

·

Stayed 1 night

We thought it was a hotel but it’s apartments. Most people stay many nights and not just one even though it’s by the airport. Huge rooms, nice staff but boring area.

10

Sanjeev

Oct 24, 2024

·

Stayed 1 night

Great location and access

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent: some guests enjoyed a nice spread with good variety, while others found it average to poor or outright awful.

Related guest reviews

4

Abhishek

Oct 16, 2025

·

Stayed 2 nights

Good sizes rooms, decent location and close to the airport. But that's all that is good about it. Poor b'fast food, not great at all. Service is terrible and for 3 days the staff couldn't arrange something as small as a dental kit. When the staff is informed about it, they just smile and don't do anything else about it. AC is freezing or off. Fit and finish of the rooms looks like there is still work left to do.

10

Richard

Nov 27, 2024

·

Stayed 1 night

Utmerket opphold, vennlig, hyggelig og serviceinnstilt betjening. Nydelig rom, god mat og bra renhold. Anbefales til andre på det sterkeste.

Translate

8

Antony

Sep 11, 2025

·

Stayed 4 nights

Hotel was great, security not so much they didnt help me with my baggage or gift bags when they saw me coming. Overal hotel was great very modern great for families. Breakfast was nothing special but sufficient. Located very well in Cairo Complex in the middle of Heliopolis. The reception was very helpful and friendly

10

Eyad Mohamad

Sep 21, 2025

·

Stayed 6 nights

It was such a perfect stay at Radisson residences Cairo. The spotless hotell, the amazing staff, the food,... in simple, this is one of the best hotels in Cairo, and the big big thanks to the amazing, friendly staff.

4

Shayi

May 8, 2025

·

Stayed 6 nights

The breakfast was awful

8

Fady

Oct 25, 2025

·

Stayed 5 nights

The hotel is well situated and the rooms are very spacious and well equipped. There are a couple of cafes downstairs with good food and coffee, as well as a clean supermarket. The pool area was under heavy construction, and they did nothing to separate the construction activities from the area occupied by hotel guests. There was dangerous debris around the pool and it didn't feel safe for the kids. In addition, no food or drinks were available poolside. In addition, the security guards at the front entrance pestered us for tips, which made us feel uncomfortable.

10

RAMONA

Oct 17, 2025

·

Stayed 1 night

Altamente recomendable , excelente hotel , el desayuno gran variedad de productos , nos ofrecieron transporte gratis del hotel al aeropuerto , definitivamente es una muy buena opción para hospedarte .

Translate

10

Sonia

Jan 12, 2026

·

Stayed 1 night

Staff was kind and upgraded us to a bigger suite which was large and very clean. The breakfast was nice with a good variety of items. It should be noted the pool is under construction.

10

Zein

Jul 4, 2024

·

Stayed 1 night

Very good new Hotel apartment . We had a very nice 2 bedroom apartment with my family. Breakfast very nice and quiet . very nice playzone for my kids beside the Hotel. WE took Hotel Shuttle bus , it was very easy to reach the Hotel

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13 $157	14 $136	15 $135	16 $135	17 $267	18 $187	19 $135
20 $135	21 $135	22 $135	23 $135	24 $136	25 $135	26 $135
27 $135	28 $135	29 $135	30 $138

Su	Mo	Tu	We	Th	Fr	Sa
				1 $229	2 $209	3 $209
4 $273	5 $273	6 $273	7 $273	8 $273	9 $273	10 $209
11 $229	12 $229	13 $229	14 $229	15 $229	16 $229	17 $229
18 $229	19 $229	20 $229	21 $229	22 $229	23 $229	24 $244
25 $229	26 $229	27 $209	28 $209	29 $229	30 $229	31 $229

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About this property

Location

Guest reviews

Very good

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Radisson Residences Cairo Heliopolis

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