Maldron Hotel Shandon Cork City

Expected more from a 4 star. Bedroom window was broken, not closing fully and as a result the room was cold, had to use a towel to block out the draft. Spacewise the room was small for a family room, ok if just adults or older kids. Breakfast had the basics.

Hotel was ok. Unfortunately a few things let it down. The net curtains had stains on. There was shower wash and combined shampoo/conditioner - that was it! I would have expected a few more things, maybe body moisturiser. Shower caps would have been nice as the shower head wasn't adjustable. The hotel is advertised as having a spa, so would have expected robes in the room, however, to be honest you couldn't really call it a "spa". There was a pool and a sauna. There wasn't anywhere to relax once you'd been in the pool or sauna. So we didn't use either facilities. The room wasn't cleaned one day. We left the towels in the bath to be replaced but they were just folded up and left. Nothing else was touched in the bathroom or bedroom that day. When I enquired about it, I was told they were very busy that day and didn't get round to our room. They did however bring clean towels that evening and replacement coffee sachets. Toilet seat needed to be fixed. Incorrect info re buses and directions from reception staff. On a positive note the beds were quite comfortable. Plenty of hot water and good pressure. Breakfast was nice - good selection. I'm not sure I would rate it a 4* hotel.

The room was very nice and the staff were friendly and helpful.

Warm and welcoming with easy access to everything

The hotel is in a great location. It’s an easy walk from the train station and close to the city center. The automated check in process was quick and easy. The room was spacious and comfortable. The breakfast had a lot of variety. It was a very nice place to stay.