Hyatt Ziva Puerto Vallarta - All Inclusive
509 $US
/nuit
Moyenne pour novembre
Prix pour Hyatt Ziva Puerto Vallarta - All Inclusive
Sélectionnez les dates pour voir les prix et les disponibilités
509 $US
/nuit
Moyenne pour novembre
Prix moyens mensuels
À Hyatt Ziva Puerto Vallarta - All Inclusive, les prix par nuit s'élèvent en moyenne à 346 $US pendant le mois le moins cher (mai) et à 509 $US pendant le mois le plus cher (novembre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 487 $US |
| février | 503 $US |
| mars | 461 $US |
| avril | 416 $US |
| mai | 346 $US |
| juin | 351 $US |
| juillet | 415 $US |
| août | 415 $US |
| septembre | 364 $US |
| octobre | 392 $US |
| novembre | 509 $US |
| décembre | 485 $US |
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nov. · 509 $US
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Le plus cher : novembre (env. 509 $US)
Le moins cher : mai (env. 346 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs ...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 4 piscines extérieures, un centre de fitness et 3 courts de pickleball extérieurs.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Pour le dîner, direction Casa Grande un restaurant qui vous fera découvrir les délices Cuisine mexicaine. Et pour combler tous vos petits creux, l'hébergement abrite un café. Vous n'avez pas envie de quitter votre chambre ? Pas de problème, vous pourrez profiter du du service d'étage 24 h/24 ! Étant donné que l'hébergement propose un bar à la plage et un bar en bord de piscine, vous pouvez vous détendre devant un verre autant de fois que vous le souhaitez. N'hésitez pas non plus à aller vous rafraîchir dans un de ses 6 bars/lounges.
Chambres
Les 335 chambres climatisées de l'hébergement vous invitent à la détente et comprennent des articles gratuits dans le mini-bar et une télévision LED. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec une baignoire ou une douche est à votre disposition. Vous y trouvez également un pommeau de douche à « effet pluie » et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort (suffisamment grand pour accueillir un ordinateur portable) et un bureau.
Emplacement
En choisissant Hyatt Ziva Puerto Vallarta - All-inclusive, vous profiterez d'un séjour à Puerto Vallarta (Conchas Chinas), à 4 min à pied de Baie de Banderas et à moins de 5 min en voiture du site Malecón.
À proximité
Plage Estaca(0.2 miles)
Baie de Banderas(0.2 miles)
Plage Conchas Chinas(0.5 miles)
Plage de Lindomar(0.5 miles)
Playa de los Muertos(1.3 miles)
Olas Altas(1.6 miles)
Los Muertos Pier (jetée)(1.6 miles)
Plage de Punta Negra(1.8 miles)
Marché Fermier Olas Altas(1.8 miles)
Plage Olas Altas(1.9 miles)
Galerie Dante(1.9 miles)
Galerie et Artefacts Ambos(2 miles)
Galeria Olinala(2 miles)
Scènes de Divertissement Act ll(2 miles)
Isla Rio Cuale(2.1 miles)
L'aéroport principal le plus proche est : Aéroport international Licenciado Gustavo Diaz Ordaz (PVR)(9.9 miles)
Parking
Restaurant
Piscine
Service en chambre
Organisation d'excursions
Nettoyage à sec
Emplacement
Playa Las Estacas S/N, Puerto Vallarta Jalisco, Conchas Chinas, Puerto Vallarta, Jalisco, Mexique
Plage Estaca (0.2 miles)
Baie de Banderas (0.2 miles)
Plage Conchas Chinas (0.5 miles)
Plage de Lindomar (0.5 miles)
Playa de los Muertos (1.3 miles)
Olas Altas (1.6 miles)
Options de chambre
8
Swim Up Double(18+only)
Détails de la chambre
1 Lit Double Standard
Couchages 4
473 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
9
Couchages 3
473 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Ocean View Double
Détails de la chambre
2 Lits Doubles Standard
Couchages 4
473 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
8
Ocean View King
Détails de la chambre
Couchages 3
473 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
7
Ocean Front Double
Détails de la chambre
2 Lits Doubles Standard
Couchages 4
473 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
9
Swim Up King(18+only)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
473 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
7
Club Ocean Front Hot Tub King
Détails de la chambre
Couchages 4
699 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privéeBaignoire à remous privée
6
Club Ocean View Swim Up Suite King (18+only)
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Suite Club
Détails de la chambre
2 Lits Doubles Standard
et 1 Canapé-Lit
Couchages 4
ClimatisationWi-Fi (gratuit)Salle de bain privée
10
Ocean Front King
Détails de la chambre
Couchages 3
473 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
7
Club Ocean View Suite King
Détails de la chambre
Couchages 4
699 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
8
One Bedroom Plunge Pool Suite King
Détails de la chambre
Couchages 3
1249 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
7
Chambre, 2 lits doubles, balcon, en front de mer
Détails de la chambre
2 Lits Doubles Standard
Couchages 4
473 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
9
Double
Détails de la chambre
Couchages 4
473 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Club Ocean View Suite Double
Détails de la chambre
Couchages 5
699 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Chambre, 1 très grand lit, balcon, en front de mer
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
473 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
6
Club Ocean Front Hot Tub Double
Détails de la chambre
Couchages 5
699 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privéeBaignoire à remous privée
Avis des voyageurs sur Hyatt Ziva Puerto Vallarta - All Inclusive
8.8
Fabuleux
Basé sur 1 501 avis vérifiés
Qui séjourne ici ?
Affaires
2%
Couples
51%
Familles
33%
Groupes
11%
Solo
1%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Le Hyatt Ziva Puerto Vallarta - Tout Inclus est salué pour sa plage privée isolée, ses vues imprenables sur l'océan depuis la plupart des chambres, et son personnel toujours chaleureux et attentionné, bien que les clients notent également des problèmes d'entretien occasionnels, des perturbations dues aux travaux et une qualité de la nourriture et des boissons inégale.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Le Hyatt Ziva Puerto Vallarta - Tout Inclus est salué pour sa plage privée isolée, ses vues imprenables sur l'océan depuis la plupart des chambres, et son personnel toujours chaleureux et attentionné, bien que les clients notent également des problèmes d'entretien occasionnels, des perturbations dues aux travaux et une qualité de la nourriture et des boissons inégale.
L'établissement est situé dans un endroit sûr et à l'écart, mais reste facilement accessible en voiture à la Zone Romantique, avec plusieurs piscines, des animations quotidiennes et un spa apprécié. Les chambres sont généralement confortables, dont beaucoup sont décrites comme spacieuses et calmes, mais les plaintes récurrentes concernent les équipements vieillissants, les pannes occasionnelles de la climatisation, les retards d'ascenseur et le bruit des travaux de rénovation. La restauration varie des excellents restaurants de spécialités et des copieux buffets de petit-déjeuner aux plats moyens, aux temps d'attente et aux réservations pour le dîner, aux options limitées au bord de la piscine/pour le déjeuner, sauf en louant des cabanas, et aux propositions de vente pour des boissons ou des articles haut de gamme. Attendez-vous à un magnifique séjour en bord de mer avec un service amical dans une crique isolée, avec quelques compromis au niveau de la constance.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
La plage privée, les nombreuses piscines et un spa réputé sont particulièrement appréciés. Les inconvénients fréquents incluent les pannes et les retards d'ascenseur, les pannes occasionnelles de la climatisation, les jacuzzis non chauffés ou hors service, les travaux/rénovations, le nombre limité de transats au bord de la piscine sauf en louant des cabanas, et les suppléments payants pour des extras « premium » malgré la formule tout compris.
Avis de voyageur à ce sujet
6
amparo
16 oct. 2025
·
A séjourné 7 nuits
Only one elevator in our building worked. Too many inflatable devices in the pools. Jacuzzi’s weren’t heated. Eating and drinking IN THE POOL should be prohibited. no one wants to see floating taco chips in the pool. Drinking water was not automatically replaced in the mini bar. Had to call room service for WATER.room not cleaned until late in the day. By then we’re back in the room. Not staffed properly for the number of guest. Food has greatly improved from last stay. So that is a plus. Most of the people working there were extremely nice. But the hotel makes them put their hand over their heart when they greet you. Made me feel like they were part of some cult. It’s not a Mexican thing. Probably saw that in move.
Only one elevator in our building worked. Too many inflatable devices in the pools. Jacuzzi’s weren’t heated. Eating and drinking IN THE POOL should be prohibited. no one wants to see floating taco chips in the pool. Drinking water was not automatically replaced in the mini bar. Had to call room service for WATER.room not cleaned until late in the day. By then we’re back in the room. Not staffed properly for the number of guest. Food has greatly improved from last stay. So that is a plus. Most of the people working there were extremely nice. But the hotel makes them put their hand over their heart when they greet you. Made me feel like they were part of some cult. It’s not a Mexican thing. Probably saw that in move.
10
paula
22 sept. 2025
·
A séjourné 7 nuits
We had a wonderful stay but lunch was the only let down if you had a cabana you could order pool side if not a cabana you could not order food at pool . All the other hotels I stay At let me order poolside.
We had a wonderful stay but lunch was the only let down if you had a cabana you could order pool side if not a cabana you could not order food at pool . All the other hotels I stay At let me order poolside.
10
luzmaria
8 oct. 2025
·
A séjourné 2 nuits
The spa was great, we had a couples massage done by Flor and Francisco which was amazing. The food was good and our room fridge was stocked with soda, beer and water. Angel at the buffet was very attentive and accommodating. Will be returning soon.
The spa was great, we had a couples massage done by Flor and Francisco which was amazing. The food was good and our room fridge was stocked with soda, beer and water. Angel at the buffet was very attentive and accommodating. Will be returning soon.
6
Evgenii
16 août 2025
·
A séjourné 6 nuits
Pros: * Good location * Good dinning options * Good service Cons: * AC was broken for 2 days during our stay in the whole hotel * mold in rooms * no snorkeling
Pros: * Good location * Good dinning options * Good service Cons: * AC was broken for 2 days during our stay in the whole hotel * mold in rooms * no snorkeling
8
Michelle
28 août 2025
·
A séjourné 6 nuits
We arrived in the off season so the property wasn't as full. This was great for us because we didn't have to fight for lounge chairs or beach chairs and palapas. The hotel itself is showing its age and could be cleaner. Some of the outdoor bathrooms appear to not be regularly maintained and are missing toilet paper. Some are also very dirty and have holes in the walls. I didn't find the amenities to be top notch, it was hard to get pool Service and Beach service. Most of the time we had to get drinks ourselves. The nightly entertainment was lacking, and unfortunately the things we were looking forward to were canceled because of rain, which obviously is unpredictable. The rooms could be better equipped with smart TVs and better water pressure. The food wasn't great either although I don't expect much from all inclusive these days, the best was the Mexican for dinner and blaze for lunch. The children's menu sucked because there were no healthy options just deep fried foods that kids don't need to be eating. The chicken had more breading than actual chicken and the corn dog was just a deep fried mini sausage. All in all we had a good time because the pools were lovely and the beach was amazing. The staff is amazing though, very quick and responsive and polite. I'm not sure I would come back to this resort.
We arrived in the off season so the property wasn't as full. This was great for us because we didn't have to fight for lounge chairs or beach chairs and palapas. The hotel itself is showing its age and could be cleaner. Some of the outdoor bathrooms appear to not be regularly maintained and are missing toilet paper. Some are also very dirty and have holes in the walls. I didn't find the amenities to be top notch, it was hard to get pool Service and Beach service. Most of the time we had to get drinks ourselves. The nightly entertainment was lacking, and unfortunately the things we were looking forward to were canceled because of rain, which obviously is unpredictable. The rooms could be better equipped with smart TVs and better water pressure. The food wasn't great either although I don't expect much from all inclusive these days, the best was the Mexican for dinner and blaze for lunch. The children's menu sucked because there were no healthy options just deep fried foods that kids don't need to be eating. The chicken had more breading than actual chicken and the corn dog was just a deep fried mini sausage. All in all we had a good time because the pools were lovely and the beach was amazing. The staff is amazing though, very quick and responsive and polite. I'm not sure I would come back to this resort.
8
Nedra
22 sept. 2024
·
A séjourné 5 nuits
The Blaze restaurant is excellent for breakfast and lunch. Staff is wonderful. Beach is short but beautiful with turtle sanctuary. Property is under much needed renovation. Our AC was not working properly and staff upgraded us to another room.
The Blaze restaurant is excellent for breakfast and lunch. Staff is wonderful. Beach is short but beautiful with turtle sanctuary. Property is under much needed renovation. Our AC was not working properly and staff upgraded us to another room.
8
Valeria
24 août 2025
·
A séjourné 5 nuits
During our stay, the entire building’s air-conditioning system failed and we were without AC for two nights. Puerto Vallarta has humid and hot weather as it is, and this caused terrible sleep and unenjoyable days and nights in the hotel room. They also only provided fans if you requested them. Other than that, we had a good time. Food is good and service was excellent.
During our stay, the entire building’s air-conditioning system failed and we were without AC for two nights. Puerto Vallarta has humid and hot weather as it is, and this caused terrible sleep and unenjoyable days and nights in the hotel room. They also only provided fans if you requested them. Other than that, we had a good time. Food is good and service was excellent.
10
Victor
23 déc. 2025
·
A séjourné 3 nuits
Lo único malo es que no prendieron el jacuzzi de la alberca y por más veces que les pedíamos que lo hicieran siempre tenían un pretexto, de ahí en más todo bien
Lo único malo es que no prendieron el jacuzzi de la alberca y por más veces que les pedíamos que lo hicieran siempre tenían un pretexto, de ahí en más todo bien
8
Alma Delia
20 janv. 2026
·
A séjourné 4 nuits
Buena experiencia. Una de las albercas que es solo adultos no tiene calefacción, y aún que es un “all inclusive” hay muchas cosas que te ofrecen con costo extra, por ejemplo los cocos, ciertos platillos, bebidas, vinos y camastros
Buena experiencia. Una de las albercas que es solo adultos no tiene calefacción, y aún que es un “all inclusive” hay muchas cosas que te ofrecen con costo extra, por ejemplo los cocos, ciertos platillos, bebidas, vinos y camastros
8
Hilarie
20 mars 2025
·
A séjourné 4 nuits
Construction was noisy & messy
Construction was noisy & messy
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients ont trouvé les chambres et les espaces extérieurs très propres, avec des piscines et une plage bien entretenues. Certains signalent des parties communes sales ou malodorantes, des parasites ou des odeurs occasionnelles dans les chambres, et des problèmes isolés de propreté au niveau des piscines à débordement ou de l'hygiène des buffets.
Avis de voyageur à ce sujet
8
Jenny E. De
24 oct. 2025
·
A séjourné 6 nuits
We had a wonderful stay. Room was clean and great view. Staff were lovely. Food was good (some wins, some misses). Property and Pools were great.
We had a wonderful stay. Room was clean and great view. Staff were lovely. Food was good (some wins, some misses). Property and Pools were great.
10
Monant
7 nov. 2025
·
A séjourné 3 nuits
Room clean, pool clean
Room clean, pool clean
4
Anita
15 juil. 2025
·
A séjourné 3 nuits
I stayed at Hyatt Ziva Puerto Vallarta in July 2025 for 3 nights with my family in an ocean view room. The beach was beautiful, the weather was perfect, and the view from our room was definitely the highlight of our stay. Unfortunately, the rest of the experience was disappointing. The food buffet was a letdown — tables were sticky, and I recorded a video showing mosquitos swarming uncovered fruit that no one bothered to replace. Cleanliness and food safety were clearly neglected. At the outdoor poke station, only one overwhelmed staff member was preparing bowls for over 10 people. I waited more than 25 minutes for a small bowl while he struggled to keep up — doing his best, but clearly understaffed. We also tried to get a drink at the pool bar, but again, only one person was working — preparing drinks not just for the general guests but also for those in the paid cabanas. After waiting 20 minutes without being served, we gave up and walked away. I mostly stayed on the beach, which was relaxing, so I didn’t use the pools much. However, I did report my concerns about cleanliness to the staff, and while they said someone would follow up, no one ever did. Given the service issues and overall lack of management, I don't feel the experience was worth the price. Unfortunately, I would not recommend this resort based on my stay.
I stayed at Hyatt Ziva Puerto Vallarta in July 2025 for 3 nights with my family in an ocean view room. The beach was beautiful, the weather was perfect, and the view from our room was definitely the highlight of our stay. Unfortunately, the rest of the experience was disappointing. The food buffet was a letdown — tables were sticky, and I recorded a video showing mosquitos swarming uncovered fruit that no one bothered to replace. Cleanliness and food safety were clearly neglected. At the outdoor poke station, only one overwhelmed staff member was preparing bowls for over 10 people. I waited more than 25 minutes for a small bowl while he struggled to keep up — doing his best, but clearly understaffed. We also tried to get a drink at the pool bar, but again, only one person was working — preparing drinks not just for the general guests but also for those in the paid cabanas. After waiting 20 minutes without being served, we gave up and walked away. I mostly stayed on the beach, which was relaxing, so I didn’t use the pools much. However, I did report my concerns about cleanliness to the staff, and while they said someone would follow up, no one ever did. Given the service issues and overall lack of management, I don't feel the experience was worth the price. Unfortunately, I would not recommend this resort based on my stay.
8
Michelle
28 août 2025
·
A séjourné 6 nuits
We arrived in the off season so the property wasn't as full. This was great for us because we didn't have to fight for lounge chairs or beach chairs and palapas. The hotel itself is showing its age and could be cleaner. Some of the outdoor bathrooms appear to not be regularly maintained and are missing toilet paper. Some are also very dirty and have holes in the walls. I didn't find the amenities to be top notch, it was hard to get pool Service and Beach service. Most of the time we had to get drinks ourselves. The nightly entertainment was lacking, and unfortunately the things we were looking forward to were canceled because of rain, which obviously is unpredictable. The rooms could be better equipped with smart TVs and better water pressure. The food wasn't great either although I don't expect much from all inclusive these days, the best was the Mexican for dinner and blaze for lunch. The children's menu sucked because there were no healthy options just deep fried foods that kids don't need to be eating. The chicken had more breading than actual chicken and the corn dog was just a deep fried mini sausage. All in all we had a good time because the pools were lovely and the beach was amazing. The staff is amazing though, very quick and responsive and polite. I'm not sure I would come back to this resort.
We arrived in the off season so the property wasn't as full. This was great for us because we didn't have to fight for lounge chairs or beach chairs and palapas. The hotel itself is showing its age and could be cleaner. Some of the outdoor bathrooms appear to not be regularly maintained and are missing toilet paper. Some are also very dirty and have holes in the walls. I didn't find the amenities to be top notch, it was hard to get pool Service and Beach service. Most of the time we had to get drinks ourselves. The nightly entertainment was lacking, and unfortunately the things we were looking forward to were canceled because of rain, which obviously is unpredictable. The rooms could be better equipped with smart TVs and better water pressure. The food wasn't great either although I don't expect much from all inclusive these days, the best was the Mexican for dinner and blaze for lunch. The children's menu sucked because there were no healthy options just deep fried foods that kids don't need to be eating. The chicken had more breading than actual chicken and the corn dog was just a deep fried mini sausage. All in all we had a good time because the pools were lovely and the beach was amazing. The staff is amazing though, very quick and responsive and polite. I'm not sure I would come back to this resort.
10
Samuel
9 nov. 2025
·
A séjourné 4 nuits
Resort is lovely. I ve been a guest since 1982. The grounds are very well kept. The room was very clean, spacious and well decorated. The pools were spotless and the restaurants were quite good.
Resort is lovely. I ve been a guest since 1982. The grounds are very well kept. The room was very clean, spacious and well decorated. The pools were spotless and the restaurants were quite good.
2
Joshua
11 févr. 2025
·
A séjourné 4 nuits
Beware of food poisoning, cockroaches and dirty pools! After reading others mixed reviews we decided to stay at Ziva because of the location and the beach - both of which were a delight. However, I got severe food poisoning our first night from room service and spent the majority of our time stuck in bed and had to see a doctor. In addition to that, we had a swim up room and the pool was slimy and full of debris and even a few cigarette butts. The pool has no filter on one end so all the trash and slime ends up in half the pool. Add in the cockroaches in our room (somewhat to be expected in tropical climates), and constant construction everywhere, and I would not recommend anybody stay here.
Beware of food poisoning, cockroaches and dirty pools! After reading others mixed reviews we decided to stay at Ziva because of the location and the beach - both of which were a delight. However, I got severe food poisoning our first night from room service and spent the majority of our time stuck in bed and had to see a doctor. In addition to that, we had a swim up room and the pool was slimy and full of debris and even a few cigarette butts. The pool has no filter on one end so all the trash and slime ends up in half the pool. Add in the cockroaches in our room (somewhat to be expected in tropical climates), and constant construction everywhere, and I would not recommend anybody stay here.
8
Olivia
22 janv. 2025
·
A séjourné 6 nuits
The rooms were clean but the hallways had spill marks and debris which needed cleaning.
The rooms were clean but the hallways had spill marks and debris which needed cleaning.
8
Alexander
22 janv. 2025
·
A séjourné 7 nuits
Hallways to rooms needed cleaning.
Hallways to rooms needed cleaning.
10
Natalie
9 nov. 2025
·
A séjourné 5 nuits
All the staff was friendly, great food, very clean resort and room, and everything was very organized.
All the staff was friendly, great food, very clean resort and room, and everything was very organized.
4
Camille
2 juil. 2025
·
A séjourné 6 nuits
The room was not cleaned properly. We had a dead roach plus baby roaches. Walking to the room there was alot of construction and the area smelt.
The room was not cleaned properly. We had a dead roach plus baby roaches. Walking to the room there was alot of construction and the area smelt.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
La plupart des chambres sont spacieuses et confortables et bénéficient d'une vue dégagée sur l'océan. Les inconvénients notés incluent un décor désuet par endroits, des problèmes de climatisation ou de pression de l'eau, du bruit dû aux rénovations ou aux mariages, et un équipement limité dans les chambres.
Avis de voyageur à ce sujet
6
Justin
30 juil. 2024
·
A séjourné 4 nuits
We paid for an upgraded balcony room and the first room they put us in was a nightmare. It was dirty , run down, the a/c was broken and there was smells of mold and chemicals. It did not seem to match the property and we were very surprised they put us in this room. After over 24 hours and many conversations with the front desk and management they changed us to a new room which was actually very nice. I would not be able to confidently re-book or recommend the resort because I don't know which room would be given. It was two totally different experiences and it was actually a stressful and upsetting first 24 hours. The beach was the highlight, it's a beautiful private beach and makes the property very special. The breakfast and lunch was solid , the dinner was not great would definitely recommend going to town for excellent dining options. If I knew I would be getting a clean room that didn't smell like chemicals or mold with an a/c that worked I would absolutely go back, I just can't guarantee that would happen based on our experience.
We paid for an upgraded balcony room and the first room they put us in was a nightmare. It was dirty , run down, the a/c was broken and there was smells of mold and chemicals. It did not seem to match the property and we were very surprised they put us in this room. After over 24 hours and many conversations with the front desk and management they changed us to a new room which was actually very nice. I would not be able to confidently re-book or recommend the resort because I don't know which room would be given. It was two totally different experiences and it was actually a stressful and upsetting first 24 hours. The beach was the highlight, it's a beautiful private beach and makes the property very special. The breakfast and lunch was solid , the dinner was not great would definitely recommend going to town for excellent dining options. If I knew I would be getting a clean room that didn't smell like chemicals or mold with an a/c that worked I would absolutely go back, I just can't guarantee that would happen based on our experience.
10
Hamdi Abu
27 juin 2025
·
A séjourné 5 nuits
Beautiful Property, amazing views to Ocean, I got the Swim Up room they are the best. The buffet need attention and major improvements. Restaurants are good. I will be back
Beautiful Property, amazing views to Ocean, I got the Swim Up room they are the best. The buffet need attention and major improvements. Restaurants are good. I will be back
8
Mark Robert
16 nov. 2024
·
A séjourné 4 nuits
There was construction going on and the paint fumes were horrible. We had to change rooms, which the staff was fantastic in getting us to a new room. The employees were amazing throughout the stay!!!
There was construction going on and the paint fumes were horrible. We had to change rooms, which the staff was fantastic in getting us to a new room. The employees were amazing throughout the stay!!!
10
Joseph
30 juil. 2025
·
A séjourné 1 nuit
Room was very spacious and the bed was extremely comfortable.
Room was very spacious and the bed was extremely comfortable.
6
William
1 mars 2025
·
A séjourné 4 nuits
Property was clean. There were not a lot of activities to do. We stayed in the preferred building and the pounding of the waves roared all night through the windows.
Property was clean. There were not a lot of activities to do. We stayed in the preferred building and the pounding of the waves roared all night through the windows.
10
ERNESTO
9 janv. 2026
·
A séjourné 2 nuits
Outstanding stay from start to finish. I was greeted by Ezequiel from bell services. He has worked at the property for many years and still delivers warm, genuine service. He welcomes guests with the energy of someone excited to be there. It sets the tone immediately. Registration was fast and seamless. The front desk already had all reservation details from Hotels.com. No delays. No back and forth. The room exceeded expectations. The view was beautiful. The room was quiet, very clean, and the beds were extremely comfortable. Rest came easy. There were plenty of outlets to charge phones and devices, which shows attention to real guest needs. Every employee went above and beyond. Staff members were attentive, proactive, and clearly proud of their work. You feel taken care of at every step. The operation feels organized and calm. Pools and restaurants were excellent. They never felt crowded. Service remained consistent throughout the stay.
Outstanding stay from start to finish. I was greeted by Ezequiel from bell services. He has worked at the property for many years and still delivers warm, genuine service. He welcomes guests with the energy of someone excited to be there. It sets the tone immediately. Registration was fast and seamless. The front desk already had all reservation details from Hotels.com. No delays. No back and forth. The room exceeded expectations. The view was beautiful. The room was quiet, very clean, and the beds were extremely comfortable. Rest came easy. There were plenty of outlets to charge phones and devices, which shows attention to real guest needs. Every employee went above and beyond. Staff members were attentive, proactive, and clearly proud of their work. You feel taken care of at every step. The operation feels organized and calm. Pools and restaurants were excellent. They never felt crowded. Service remained consistent throughout the stay.
10
Nikola
5 mai 2025
·
A séjourné 5 nuits
Large, clean rooms with great views. Food is okay, management is great and willing to help where needed without question. The only thing is that resort is rates as family friendly, but it gets pretty loud at night because of a lot of events (weddings, etc.). Also the beach is very nice and clean, but the waves are large, so not recommended for kids.
Large, clean rooms with great views. Food is okay, management is great and willing to help where needed without question. The only thing is that resort is rates as family friendly, but it gets pretty loud at night because of a lot of events (weddings, etc.). Also the beach is very nice and clean, but the waves are large, so not recommended for kids.
8
Michelle
28 août 2025
·
A séjourné 6 nuits
We arrived in the off season so the property wasn't as full. This was great for us because we didn't have to fight for lounge chairs or beach chairs and palapas. The hotel itself is showing its age and could be cleaner. Some of the outdoor bathrooms appear to not be regularly maintained and are missing toilet paper. Some are also very dirty and have holes in the walls. I didn't find the amenities to be top notch, it was hard to get pool Service and Beach service. Most of the time we had to get drinks ourselves. The nightly entertainment was lacking, and unfortunately the things we were looking forward to were canceled because of rain, which obviously is unpredictable. The rooms could be better equipped with smart TVs and better water pressure. The food wasn't great either although I don't expect much from all inclusive these days, the best was the Mexican for dinner and blaze for lunch. The children's menu sucked because there were no healthy options just deep fried foods that kids don't need to be eating. The chicken had more breading than actual chicken and the corn dog was just a deep fried mini sausage. All in all we had a good time because the pools were lovely and the beach was amazing. The staff is amazing though, very quick and responsive and polite. I'm not sure I would come back to this resort.
We arrived in the off season so the property wasn't as full. This was great for us because we didn't have to fight for lounge chairs or beach chairs and palapas. The hotel itself is showing its age and could be cleaner. Some of the outdoor bathrooms appear to not be regularly maintained and are missing toilet paper. Some are also very dirty and have holes in the walls. I didn't find the amenities to be top notch, it was hard to get pool Service and Beach service. Most of the time we had to get drinks ourselves. The nightly entertainment was lacking, and unfortunately the things we were looking forward to were canceled because of rain, which obviously is unpredictable. The rooms could be better equipped with smart TVs and better water pressure. The food wasn't great either although I don't expect much from all inclusive these days, the best was the Mexican for dinner and blaze for lunch. The children's menu sucked because there were no healthy options just deep fried foods that kids don't need to be eating. The chicken had more breading than actual chicken and the corn dog was just a deep fried mini sausage. All in all we had a good time because the pools were lovely and the beach was amazing. The staff is amazing though, very quick and responsive and polite. I'm not sure I would come back to this resort.
8
Patricia
27 juin 2025
·
A séjourné 4 nuits
The location is secluded with its own beach. Felt very safe. The rooms were clean and spacious. The pools were nice as well. The food was just ok. Bland. The drinks were also just ok. It was our first time in PV for our family and it was a good choice for our first time there. Just avoid the timeshare presentation that they will try to get you to attend when you check in. They say it will take 30 minutes and you will get a free massage. Took 2.5 hours instead. The staff were wonderful otherwise.
The location is secluded with its own beach. Felt very safe. The rooms were clean and spacious. The pools were nice as well. The food was just ok. Bland. The drinks were also just ok. It was our first time in PV for our family and it was a good choice for our first time there. Just avoid the timeshare presentation that they will try to get you to attend when you check in. They say it will take 30 minutes and you will get a free massage. Took 2.5 hours instead. The staff were wonderful otherwise.
10
Raphael Valery Leal
13 août 2024
·
A séjourné 7 nuits
We loved our time at Hyatt Ziva Puerto Vallarta. We stayed at a room not yet renovated at the main tower, and it was absolutely amazing: spacious, convenient and well furnished. We could not believe it was one of the "old" rooms. The dining options are excellent, with plenty of options for everyone. Our preferred place was the beach: beatiful, safe, with easy access and, in practice, for resort guests only. The stores inside the resort were closed, and would like to have the opportunity to buy small stuff, including souvenirs, in the hotel, without the need for a trip to town.
We loved our time at Hyatt Ziva Puerto Vallarta. We stayed at a room not yet renovated at the main tower, and it was absolutely amazing: spacious, convenient and well furnished. We could not believe it was one of the "old" rooms. The dining options are excellent, with plenty of options for everyone. Our preferred place was the beach: beatiful, safe, with easy access and, in practice, for resort guests only. The stores inside the resort were closed, and would like to have the opportunity to buy small stuff, including souvenirs, in the hotel, without the need for a trip to town.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est fréquemment décrit comme chaleureux, amical et attentionné dans tous les services. Des signalements occasionnels font état d'un service lent à la piscine/au restaurant et d'une pression commerciale persistante pour les adhésions ou les présentations.
Avis de voyageur à ce sujet
8
Gina
17 août 2025
·
A séjourné 6 nuits
The Hyatt Ziva is a beautiful resort. I really like the slow pace and that the beach is private. I didn’t feel bombarded. My only complaint is the pressure the resort gives to go to their presentation. Overall the staff is wonderful and when they greet you they put their hand over their heart. It’s endearing.
The Hyatt Ziva is a beautiful resort. I really like the slow pace and that the beach is private. I didn’t feel bombarded. My only complaint is the pressure the resort gives to go to their presentation. Overall the staff is wonderful and when they greet you they put their hand over their heart. It’s endearing.
10
ERNESTO
9 janv. 2026
·
A séjourné 2 nuits
Outstanding stay from start to finish. I was greeted by Ezequiel from bell services. He has worked at the property for many years and still delivers warm, genuine service. He welcomes guests with the energy of someone excited to be there. It sets the tone immediately. Registration was fast and seamless. The front desk already had all reservation details from Hotels.com. No delays. No back and forth. The room exceeded expectations. The view was beautiful. The room was quiet, very clean, and the beds were extremely comfortable. Rest came easy. There were plenty of outlets to charge phones and devices, which shows attention to real guest needs. Every employee went above and beyond. Staff members were attentive, proactive, and clearly proud of their work. You feel taken care of at every step. The operation feels organized and calm. Pools and restaurants were excellent. They never felt crowded. Service remained consistent throughout the stay.
Outstanding stay from start to finish. I was greeted by Ezequiel from bell services. He has worked at the property for many years and still delivers warm, genuine service. He welcomes guests with the energy of someone excited to be there. It sets the tone immediately. Registration was fast and seamless. The front desk already had all reservation details from Hotels.com. No delays. No back and forth. The room exceeded expectations. The view was beautiful. The room was quiet, very clean, and the beds were extremely comfortable. Rest came easy. There were plenty of outlets to charge phones and devices, which shows attention to real guest needs. Every employee went above and beyond. Staff members were attentive, proactive, and clearly proud of their work. You feel taken care of at every step. The operation feels organized and calm. Pools and restaurants were excellent. They never felt crowded. Service remained consistent throughout the stay.
8
Amanda
29 sept. 2025
·
A séjourné 4 nuits
The staff was so attentive and would help you with anything you needed at any time of the day/night. The drinks were delicious the bartenders would always recommend something for you and if you didn’t like it they’d take it back right away. The pools were so clean and clear, especially with so many people in them throughout the day! The buffet was great for breakfast, could have move variety at lunch but the shrimp was amazing! Blaze was good but the highlight of our trip was the steak and lobster special with sushi at the sports bar! Spa was clean and I had a manicure, however it didn’t last more than a couple hours so that was a bit disappointing. Overall highly recommend this resort! Family friendly, friends trip or romance friendly as well!
The staff was so attentive and would help you with anything you needed at any time of the day/night. The drinks were delicious the bartenders would always recommend something for you and if you didn’t like it they’d take it back right away. The pools were so clean and clear, especially with so many people in them throughout the day! The buffet was great for breakfast, could have move variety at lunch but the shrimp was amazing! Blaze was good but the highlight of our trip was the steak and lobster special with sushi at the sports bar! Spa was clean and I had a manicure, however it didn’t last more than a couple hours so that was a bit disappointing. Overall highly recommend this resort! Family friendly, friends trip or romance friendly as well!
10
Ashley
14 août 2025
·
A séjourné 3 nuits
We were greeted upon our arrival. I loved the room we were given with the pool! Amazing views and great beach. Great hospitality and service! We enjoyed the spa and the gym facilities. We loved all the entertainment and performances. The food and drinks were great for all inclusive! The hotel is only 10-15 mins via car to the zone romantica and the boardwalk. They even have umbrellas for you in case it rains. Our bar server Jose was the best always checking in if we needed anything from our pool. Would definitely recommend and come again. I never spent that much time at a hotel on my vacation and I had so much fun the swim up pool was great.
We were greeted upon our arrival. I loved the room we were given with the pool! Amazing views and great beach. Great hospitality and service! We enjoyed the spa and the gym facilities. We loved all the entertainment and performances. The food and drinks were great for all inclusive! The hotel is only 10-15 mins via car to the zone romantica and the boardwalk. They even have umbrellas for you in case it rains. Our bar server Jose was the best always checking in if we needed anything from our pool. Would definitely recommend and come again. I never spent that much time at a hotel on my vacation and I had so much fun the swim up pool was great.
8
Joanna
13 juil. 2024
·
A séjourné 7 nuits
Pros: most of the staff was lovely, spectacular views, beautiful beach, decent food Cons: not really kid friendly, loud foam party & DJ hours. Loud live music that shook our room until 10pm. Room we booked was not available when we arrived—no apologies or discount. My family of 3 only had one bed for the first night then had to move rooms when 2 bed room (that we book and paid for) became available. The biggest con for us is that it was very hard to watch kids in the pool. Every chaise lounge you see in the water in pictures and every chair that is directly poolside you have to PAY extra (minimum $100 USD) to use. Those chairs are reserved for cabana clients only. My kid isn’t a good swimmer, so it was stressful not being able to easily keep an eye on him. Instead of sitting under and umbrella watching him, I had to sit on the edge of the pool in the sun to make sure he was safe. It’s a huge bummer they prioritize squeezing more money out of guests than letting them comfortably keep their kids safe. Parents were taking shifts poolside to watch a group of kiddos, while some went to get water & shade. Not exactly the luxury vacation we paid for. Being hustled to rent a cabana was tiresome. We paid a lot to be there and rented an upgraded room—and the poolside waitstaff treated us like second class citizens because we were not in a cabana. The “kids club” is not really much of anything, just a few basic art projects a few times a day.
Pros: most of the staff was lovely, spectacular views, beautiful beach, decent food Cons: not really kid friendly, loud foam party & DJ hours. Loud live music that shook our room until 10pm. Room we booked was not available when we arrived—no apologies or discount. My family of 3 only had one bed for the first night then had to move rooms when 2 bed room (that we book and paid for) became available. The biggest con for us is that it was very hard to watch kids in the pool. Every chaise lounge you see in the water in pictures and every chair that is directly poolside you have to PAY extra (minimum $100 USD) to use. Those chairs are reserved for cabana clients only. My kid isn’t a good swimmer, so it was stressful not being able to easily keep an eye on him. Instead of sitting under and umbrella watching him, I had to sit on the edge of the pool in the sun to make sure he was safe. It’s a huge bummer they prioritize squeezing more money out of guests than letting them comfortably keep their kids safe. Parents were taking shifts poolside to watch a group of kiddos, while some went to get water & shade. Not exactly the luxury vacation we paid for. Being hustled to rent a cabana was tiresome. We paid a lot to be there and rented an upgraded room—and the poolside waitstaff treated us like second class citizens because we were not in a cabana. The “kids club” is not really much of anything, just a few basic art projects a few times a day.
10
Veronica Maldonado
25 juil. 2024
·
A séjourné 5 nuits
Overall our experience was wonderful! Our only concern was upon our arrival we were offered to attend a presentation ( timeshare presentation) to get extra gifts for our stay. Since we had had a not so positive experience previously with this type of presentation we kindly shared our experience and declined the offer. We explained to him we were there to relax. He seemed a bit upset about our decision but continued to persist. He walked us to our tour and left us not very happy. We just recommend that when a guest says no thank you they respect that answer and don’t create an uncomfortable situation. After that incident everything else was wonderful especially our pool server, Edwin. Our waiter at Blaze Edwin and chef Edgar. Our waiter at Pureza was wonderful too! Another recommendation would be to offer more food options for those enjoying the pool and beach and don’t want to go to a restaurant to each. The Refresco bar was very convenient but other options are needed in our opinion.
Overall our experience was wonderful! Our only concern was upon our arrival we were offered to attend a presentation ( timeshare presentation) to get extra gifts for our stay. Since we had had a not so positive experience previously with this type of presentation we kindly shared our experience and declined the offer. We explained to him we were there to relax. He seemed a bit upset about our decision but continued to persist. He walked us to our tour and left us not very happy. We just recommend that when a guest says no thank you they respect that answer and don’t create an uncomfortable situation. After that incident everything else was wonderful especially our pool server, Edwin. Our waiter at Blaze Edwin and chef Edgar. Our waiter at Pureza was wonderful too! Another recommendation would be to offer more food options for those enjoying the pool and beach and don’t want to go to a restaurant to each. The Refresco bar was very convenient but other options are needed in our opinion.
10
Natalie
9 nov. 2025
·
A séjourné 5 nuits
All the staff was friendly, great food, very clean resort and room, and everything was very organized.
All the staff was friendly, great food, very clean resort and room, and everything was very organized.
4
Jaskiran
1 août 2025
·
A séjourné 5 nuits
The food was good at times average. Nothing was truly exquisite. You would think that they would have at least really good Mexican food but man was I disappointed! The best thing I had was breakfast buffet. The food was honestly good I can’t complain too much about it… the part that really upset me and took away from our experience was how LONG we had to wait for the restaurants!!!!! How are you not going to have a reservation system out in place when your wait time is usually exceeding 30 minutes at each place. Also, shutting down the buffet at dinner except for on Thursdays is absolutely ridiculous!!! Also why did no one tell me this - front desk was great but it would have been nice to know about this important tidbit to help plan dinner time. Beds were very comfortable - pillows need some more filling as they are too flat but this might be a personal preference.
The food was good at times average. Nothing was truly exquisite. You would think that they would have at least really good Mexican food but man was I disappointed! The best thing I had was breakfast buffet. The food was honestly good I can’t complain too much about it… the part that really upset me and took away from our experience was how LONG we had to wait for the restaurants!!!!! How are you not going to have a reservation system out in place when your wait time is usually exceeding 30 minutes at each place. Also, shutting down the buffet at dinner except for on Thursdays is absolutely ridiculous!!! Also why did no one tell me this - front desk was great but it would have been nice to know about this important tidbit to help plan dinner time. Beds were very comfortable - pillows need some more filling as they are too flat but this might be a personal preference.
8
Tracy McKnight
6 sept. 2025
·
A séjourné 4 nuits
The food and spa were great! Not happy with having to deal with timeshare/membership personal.
The food and spa were great! Not happy with having to deal with timeshare/membership personal.
10
Nyna Marie
16 mai 2025
·
A séjourné 4 nuits
Amazing staff service. Had an amazing stay, highly recommend and will being planning another trip here!
Amazing staff service. Had an amazing stay, highly recommend and will being planning another trip here!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Crique isolée et sécurisée, avec une plage privée et baignable qui offre un cadre calme et sûr. À quelques minutes en voiture de la Zone Romantique/du centre-ville et des attractions.
Avis de voyageur à ce sujet
10
Elisa Marie
3 juil. 2025
·
A séjourné 3 nuits
Beautiful beach front property on a private and swimmable beach. Several pools and many dining options. Staff is always friendly. This was our 3rd visit
Beautiful beach front property on a private and swimmable beach. Several pools and many dining options. Staff is always friendly. This was our 3rd visit
10
jose
17 juil. 2025
·
A séjourné 5 nuits
The beach is very nice and is great for families.
The beach is very nice and is great for families.
10
Bailey
7 oct. 2025
·
A séjourné 7 nuits
We stayed here at the end of September through the beginning of October and absolutely loved it! Our weather forecast showed rain every day, but it only rained two nights and didn’t affect our stay at all. Since it was off-season, the resort was much quieter, which we actually preferred, it made the whole experience feel more relaxing and private. The location was perfect, secluded just outside of town with its own private beach. The ocean was so warm and calm that we ended up spending more time there than at the pool. The service from the staff was truly unforgettable, everyone went above and beyond to make our stay special, and it’s one of the main reasons we can’t wait to come back. Overall, it was such a peaceful and memorable getaway that exceeded our expectations. We’d definitely return during this time of year again!
We stayed here at the end of September through the beginning of October and absolutely loved it! Our weather forecast showed rain every day, but it only rained two nights and didn’t affect our stay at all. Since it was off-season, the resort was much quieter, which we actually preferred, it made the whole experience feel more relaxing and private. The location was perfect, secluded just outside of town with its own private beach. The ocean was so warm and calm that we ended up spending more time there than at the pool. The service from the staff was truly unforgettable, everyone went above and beyond to make our stay special, and it’s one of the main reasons we can’t wait to come back. Overall, it was such a peaceful and memorable getaway that exceeded our expectations. We’d definitely return during this time of year again!
8
Rosalind
8 nov. 2025
·
A séjourné 3 nuits
Great location, secluded. Friendly staff. Restaurants had good food. Nice place to relax.
Great location, secluded. Friendly staff. Restaurants had good food. Nice place to relax.
10
Michael
4 oct. 2025
·
A séjourné 6 nuits
Just a five minute taxi ride to the romantic zone with access to shops and private charter boats for snorkeling and fishing. 20 minutes to the Botanical Gardens and Zip lining by taxi. 35 minutes from the airport. Security at gate, private beach, all inclusive food was good; especially the ocean front restaurant. Would recommend to friends.
Just a five minute taxi ride to the romantic zone with access to shops and private charter boats for snorkeling and fishing. 20 minutes to the Botanical Gardens and Zip lining by taxi. 35 minutes from the airport. Security at gate, private beach, all inclusive food was good; especially the ocean front restaurant. Would recommend to friends.
10
Andrei
20 mars 2025
·
A séjourné 7 nuits
The little beach is only accessible from the property or by boat.
The little beach is only accessible from the property or by boat.
6
José
22 sept. 2025
·
A séjourné 5 nuits
The property is secured by nature and gated . The beach can only be accessed by boat or by hotel big rocks and deep see keep walkers away very private and nice . Nice greenery and tropical beaches with high cliffs and views of the mountains.
The property is secured by nature and gated . The beach can only be accessed by boat or by hotel big rocks and deep see keep walkers away very private and nice . Nice greenery and tropical beaches with high cliffs and views of the mountains.
10
SUPRIYA
28 mars 2025
·
A séjourné 4 nuits
This is a well maintained resort with friendly staff and good options for food. A quick Uber ride from downtown. Great views and direct beach access.
This is a well maintained resort with friendly staff and good options for food. A quick Uber ride from downtown. Great views and direct beach access.
8
Moyra
20 juin 2024
·
A séjourné 8 nuits
The Hyatt Ziva is located on a beautiful private Sandy beach. The premises are very clean and staff is incredible, such good service. The breakfast buffet was exceptional, many different choices for breakfast. The food at the various restaurants was also excellent.
The Hyatt Ziva is located on a beautiful private Sandy beach. The premises are very clean and staff is incredible, such good service. The breakfast buffet was exceptional, many different choices for breakfast. The food at the various restaurants was also excellent.
8
Gert
17 oct. 2025
·
A séjourné 7 nuits
If you're looking for private beach all-inclusive experience at a level above the average, this is a good option. It's further from the airport, but not too far.
If you're looking for private beach all-inclusive experience at a level above the average, this is a good option. It's further from the airport, but not too far.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les clients apprécient la variété et plusieurs restaurants de spécialités (mexicain, italien, asiatique), ainsi que les copieux buffets de petit-déjeuner et les repas en bord de mer au Blaze. Les avis sont globalement mitigés en raison de plats moyens ou trop salés pour certains, de longues attentes et de la nécessité de réserver, d'options limitées pour le déjeuner/au bord de la piscine, et de suppléments pour les boissons ou les articles haut de gamme.
Avis de voyageur à ce sujet
8
Mustafa
16 févr. 2025
·
A séjourné 4 nuits
Although there was many food options, none was much above average or good. Food in general lacked flavors and was salty/greasy. Everything else in the resort was 5/5
Although there was many food options, none was much above average or good. Food in general lacked flavors and was salty/greasy. Everything else in the resort was 5/5
8
Juan
14 janv. 2025
·
A séjourné 3 nuits
I didn't like the drinks. Very low budget alcohol not like the other Ziva properties in Cabo and Cancun. They only leave you 2 beers in the room and 2 snacks a day. Only one option of beer and tasted really bad. Food was good and staff was friendly except one server at the Italian restaurant.
I didn't like the drinks. Very low budget alcohol not like the other Ziva properties in Cabo and Cancun. They only leave you 2 beers in the room and 2 snacks a day. Only one option of beer and tasted really bad. Food was good and staff was friendly except one server at the Italian restaurant.
10
Edwin
28 avr. 2025
·
A séjourné 7 nuits
My recent stay at Hyatt Ziva Puerto Vallarta was overall a great experience, but there were a few surprises worth mentioning. The resort itself is beautiful — tucked away on a private beach surrounded by lush hills, it feels like a peaceful escape. The beach is clean and well-maintained, and there’s plenty of room to relax without feeling crowded. The service was excellent across the board. Staff were friendly, professional, and always eager to help, whether we were lounging by the pool or dining at one of the restaurants. The food and drink options were good, but one thing to be aware of: even though it’s advertised as all-inclusive, there were extra charges for “premium” drinks and certain food options. If you wanted top-shelf liquor, better wine, or specific menu items, you had to pay additional fees, which was a bit disappointing. It’s something I wish had been more clearly explained up front. The rooms were spacious, clean, and had stunning ocean views. Falling asleep to the sound of the waves every night was a highlight of the trip. Overall, Hyatt Ziva Puerto Vallarta is a beautiful resort with great service and a relaxing atmosphere. Just keep in mind that not everything is included in the “all-inclusive” price. Huge shout out to the entertainment squad. Leo, Alexandra, Jocelyn, Scarlett!
My recent stay at Hyatt Ziva Puerto Vallarta was overall a great experience, but there were a few surprises worth mentioning. The resort itself is beautiful — tucked away on a private beach surrounded by lush hills, it feels like a peaceful escape. The beach is clean and well-maintained, and there’s plenty of room to relax without feeling crowded. The service was excellent across the board. Staff were friendly, professional, and always eager to help, whether we were lounging by the pool or dining at one of the restaurants. The food and drink options were good, but one thing to be aware of: even though it’s advertised as all-inclusive, there were extra charges for “premium” drinks and certain food options. If you wanted top-shelf liquor, better wine, or specific menu items, you had to pay additional fees, which was a bit disappointing. It’s something I wish had been more clearly explained up front. The rooms were spacious, clean, and had stunning ocean views. Falling asleep to the sound of the waves every night was a highlight of the trip. Overall, Hyatt Ziva Puerto Vallarta is a beautiful resort with great service and a relaxing atmosphere. Just keep in mind that not everything is included in the “all-inclusive” price. Huge shout out to the entertainment squad. Leo, Alexandra, Jocelyn, Scarlett!
8
Savanna
25 août 2024
·
A séjourné 4 nuits
Great hotel! Beautiful views, beautiful beach, amazing buffet selection. Actual clean/healthy food. This resort was amazing, however I went during the week Mon-Fri and not sure how busy it gets on the weekends. Thursday night the restaurants started getting crowded. Most don’t open until 5-6pm and you have to make a reservation. There is a Buffett for breakfast/lunch open during select hours (not for dinner). The beach was amazing and big. Enough space to not feel crowded & secluded from other tourists/hotels. I would say this hotel is #1 for the beach, as the other resorts had smaller beaches which are more crowded. My only complaint is they advertise as all-inclusive (which most things are) except the spa which is not included. Maybe that’s common knowledge but we were unaware it wouldn’t be included. Overall, the resort was amazing and I would absolutely come back. Gym was clean & spacious, food was good and plentiful, coffee shop was always opened and quick.
Great hotel! Beautiful views, beautiful beach, amazing buffet selection. Actual clean/healthy food. This resort was amazing, however I went during the week Mon-Fri and not sure how busy it gets on the weekends. Thursday night the restaurants started getting crowded. Most don’t open until 5-6pm and you have to make a reservation. There is a Buffett for breakfast/lunch open during select hours (not for dinner). The beach was amazing and big. Enough space to not feel crowded & secluded from other tourists/hotels. I would say this hotel is #1 for the beach, as the other resorts had smaller beaches which are more crowded. My only complaint is they advertise as all-inclusive (which most things are) except the spa which is not included. Maybe that’s common knowledge but we were unaware it wouldn’t be included. Overall, the resort was amazing and I would absolutely come back. Gym was clean & spacious, food was good and plentiful, coffee shop was always opened and quick.
6
Helen Jane
7 oct. 2025
·
A séjourné 4 nuits
The beach and view were wonderful and the staff were all friendly and attentive. However, this was our 3rd visit and the quality of the food has declined significantly. Maybe because it's off season but that is not a reasonable excuse.
The beach and view were wonderful and the staff were all friendly and attentive. However, this was our 3rd visit and the quality of the food has declined significantly. Maybe because it's off season but that is not a reasonable excuse.
8
Amanda
29 sept. 2025
·
A séjourné 4 nuits
The staff was so attentive and would help you with anything you needed at any time of the day/night. The drinks were delicious the bartenders would always recommend something for you and if you didn’t like it they’d take it back right away. The pools were so clean and clear, especially with so many people in them throughout the day! The buffet was great for breakfast, could have move variety at lunch but the shrimp was amazing! Blaze was good but the highlight of our trip was the steak and lobster special with sushi at the sports bar! Spa was clean and I had a manicure, however it didn’t last more than a couple hours so that was a bit disappointing. Overall highly recommend this resort! Family friendly, friends trip or romance friendly as well!
The staff was so attentive and would help you with anything you needed at any time of the day/night. The drinks were delicious the bartenders would always recommend something for you and if you didn’t like it they’d take it back right away. The pools were so clean and clear, especially with so many people in them throughout the day! The buffet was great for breakfast, could have move variety at lunch but the shrimp was amazing! Blaze was good but the highlight of our trip was the steak and lobster special with sushi at the sports bar! Spa was clean and I had a manicure, however it didn’t last more than a couple hours so that was a bit disappointing. Overall highly recommend this resort! Family friendly, friends trip or romance friendly as well!
8
Michelle
28 août 2025
·
A séjourné 6 nuits
We arrived in the off season so the property wasn't as full. This was great for us because we didn't have to fight for lounge chairs or beach chairs and palapas. The hotel itself is showing its age and could be cleaner. Some of the outdoor bathrooms appear to not be regularly maintained and are missing toilet paper. Some are also very dirty and have holes in the walls. I didn't find the amenities to be top notch, it was hard to get pool Service and Beach service. Most of the time we had to get drinks ourselves. The nightly entertainment was lacking, and unfortunately the things we were looking forward to were canceled because of rain, which obviously is unpredictable. The rooms could be better equipped with smart TVs and better water pressure. The food wasn't great either although I don't expect much from all inclusive these days, the best was the Mexican for dinner and blaze for lunch. The children's menu sucked because there were no healthy options just deep fried foods that kids don't need to be eating. The chicken had more breading than actual chicken and the corn dog was just a deep fried mini sausage. All in all we had a good time because the pools were lovely and the beach was amazing. The staff is amazing though, very quick and responsive and polite. I'm not sure I would come back to this resort.
We arrived in the off season so the property wasn't as full. This was great for us because we didn't have to fight for lounge chairs or beach chairs and palapas. The hotel itself is showing its age and could be cleaner. Some of the outdoor bathrooms appear to not be regularly maintained and are missing toilet paper. Some are also very dirty and have holes in the walls. I didn't find the amenities to be top notch, it was hard to get pool Service and Beach service. Most of the time we had to get drinks ourselves. The nightly entertainment was lacking, and unfortunately the things we were looking forward to were canceled because of rain, which obviously is unpredictable. The rooms could be better equipped with smart TVs and better water pressure. The food wasn't great either although I don't expect much from all inclusive these days, the best was the Mexican for dinner and blaze for lunch. The children's menu sucked because there were no healthy options just deep fried foods that kids don't need to be eating. The chicken had more breading than actual chicken and the corn dog was just a deep fried mini sausage. All in all we had a good time because the pools were lovely and the beach was amazing. The staff is amazing though, very quick and responsive and polite. I'm not sure I would come back to this resort.
8
Joanna
13 juil. 2024
·
A séjourné 7 nuits
Pros: most of the staff was lovely, spectacular views, beautiful beach, decent food Cons: not really kid friendly, loud foam party & DJ hours. Loud live music that shook our room until 10pm. Room we booked was not available when we arrived—no apologies or discount. My family of 3 only had one bed for the first night then had to move rooms when 2 bed room (that we book and paid for) became available. The biggest con for us is that it was very hard to watch kids in the pool. Every chaise lounge you see in the water in pictures and every chair that is directly poolside you have to PAY extra (minimum $100 USD) to use. Those chairs are reserved for cabana clients only. My kid isn’t a good swimmer, so it was stressful not being able to easily keep an eye on him. Instead of sitting under and umbrella watching him, I had to sit on the edge of the pool in the sun to make sure he was safe. It’s a huge bummer they prioritize squeezing more money out of guests than letting them comfortably keep their kids safe. Parents were taking shifts poolside to watch a group of kiddos, while some went to get water & shade. Not exactly the luxury vacation we paid for. Being hustled to rent a cabana was tiresome. We paid a lot to be there and rented an upgraded room—and the poolside waitstaff treated us like second class citizens because we were not in a cabana. The “kids club” is not really much of anything, just a few basic art projects a few times a day.
Pros: most of the staff was lovely, spectacular views, beautiful beach, decent food Cons: not really kid friendly, loud foam party & DJ hours. Loud live music that shook our room until 10pm. Room we booked was not available when we arrived—no apologies or discount. My family of 3 only had one bed for the first night then had to move rooms when 2 bed room (that we book and paid for) became available. The biggest con for us is that it was very hard to watch kids in the pool. Every chaise lounge you see in the water in pictures and every chair that is directly poolside you have to PAY extra (minimum $100 USD) to use. Those chairs are reserved for cabana clients only. My kid isn’t a good swimmer, so it was stressful not being able to easily keep an eye on him. Instead of sitting under and umbrella watching him, I had to sit on the edge of the pool in the sun to make sure he was safe. It’s a huge bummer they prioritize squeezing more money out of guests than letting them comfortably keep their kids safe. Parents were taking shifts poolside to watch a group of kiddos, while some went to get water & shade. Not exactly the luxury vacation we paid for. Being hustled to rent a cabana was tiresome. We paid a lot to be there and rented an upgraded room—and the poolside waitstaff treated us like second class citizens because we were not in a cabana. The “kids club” is not really much of anything, just a few basic art projects a few times a day.
4
Jaskiran
1 août 2025
·
A séjourné 5 nuits
The food was good at times average. Nothing was truly exquisite. You would think that they would have at least really good Mexican food but man was I disappointed! The best thing I had was breakfast buffet. The food was honestly good I can’t complain too much about it… the part that really upset me and took away from our experience was how LONG we had to wait for the restaurants!!!!! How are you not going to have a reservation system out in place when your wait time is usually exceeding 30 minutes at each place. Also, shutting down the buffet at dinner except for on Thursdays is absolutely ridiculous!!! Also why did no one tell me this - front desk was great but it would have been nice to know about this important tidbit to help plan dinner time. Beds were very comfortable - pillows need some more filling as they are too flat but this might be a personal preference.
The food was good at times average. Nothing was truly exquisite. You would think that they would have at least really good Mexican food but man was I disappointed! The best thing I had was breakfast buffet. The food was honestly good I can’t complain too much about it… the part that really upset me and took away from our experience was how LONG we had to wait for the restaurants!!!!! How are you not going to have a reservation system out in place when your wait time is usually exceeding 30 minutes at each place. Also, shutting down the buffet at dinner except for on Thursdays is absolutely ridiculous!!! Also why did no one tell me this - front desk was great but it would have been nice to know about this important tidbit to help plan dinner time. Beds were very comfortable - pillows need some more filling as they are too flat but this might be a personal preference.
10
Karla
29 août 2025
·
A séjourné 6 nuits
My family and I had a wonderful time at the Hyatt Ziva property. The staff is always so kind and welcoming, greeting us with a smile every time. We’ve stayed at several resorts in PV, but this one truly stands out with the best dining options — the food was consistently delicious. Our favorite spot was Blaze, not only for the tasty dishes but also for the breathtaking ocean views. We’ll definitely be visiting again!
My family and I had a wonderful time at the Hyatt Ziva property. The staff is always so kind and welcoming, greeting us with a smile every time. We’ve stayed at several resorts in PV, but this one truly stands out with the best dining options — the food was consistently delicious. Our favorite spot was Blaze, not only for the tasty dishes but also for the breathtaking ocean views. We’ll definitely be visiting again!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Keith
1 nov. 2024
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A séjourné 7 nuits
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10
Omar Loya
30 août 2024
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A séjourné 4 nuits
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8
DIDIER
22 déc. 2023
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10
Bianca
il y a 3 semaines
·
A séjourné 5 nuits
Has been one of my favorite places to stay in Vallarta with my kids the last few years. Food is always good, staff is wonderful. Private beach and beautiful views
Has been one of my favorite places to stay in Vallarta with my kids the last few years. Food is always good, staff is wonderful. Private beach and beautiful views
10
Claudia Yessica
il y a 4 semaines
·
A séjourné 4 nuits
El personal es muy amable y atento, el servicio es muy bueno en general. Lo único que no me gustó es que un elevador de la torre antigua no servía y te tardabas mucho en subir y bajar.
El personal es muy amable y atento, el servicio es muy bueno en general. Lo único que no me gustó es que un elevador de la torre antigua no servía y te tardabas mucho en subir y bajar.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
novembre 2026
di | lu | ma | me | je | ve | sa |
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décembre 2026
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-11-02: NO DATA
- 2026-11-03: 324.6687768606262USD
- 2026-11-04: 333.53230154507446USD
- 2026-11-05: 367.5457785169373USD
- 2026-11-06: 420.65865103445435USD
- 2026-11-07: 413.186643USD
- 2026-11-08: 410.4294437067261USD
- 2026-11-09: 446.5820516128235USD
- 2026-11-10: 440.9549197086182USD
- 2026-11-11: 328.654150803772USD
- 2026-11-12: 447.6775706885376USD
- 2026-11-13: 529.1935667092896USD
- 2026-11-14: 490.4105716777954USD
- 2026-11-15: 511.0907282242127USD
- 2026-11-16: 380.270393702179USD
- 2026-11-17: 399.9042046327515USD
- 2026-11-18: 401.3992281694336USD
- 2026-11-19: 440.3946703169861USD
- 2026-11-20: 529.1899103088684USD
- 2026-11-21: 545.316789USD
- 2026-11-22: 414.1042628178406USD
- 2026-11-23: 342.642582USD
- 2026-11-24: 471.41348700000003USD
- 2026-11-25: 571.1592703615723USD
- 2026-11-26: 581.6171223175049USD
- 2026-11-27: 439.8961696689148USD
- 2026-11-28: 498.4015151963196USD
- 2026-11-29: 379.5298871869812USD
- 2026-11-30: 367.55606427886966USD
- 2026-12-01: 309.05017200000003USD
- 2026-12-02: 340.2705691137085USD
- 2026-12-03: 419.60974252111816USD
- 2026-12-04: 521.874990804657USD
- 2026-12-05: 457.89030712838746USD
- 2026-12-06: 424.3051074133301USD
- 2026-12-07: 399.5184714743042USD
- 2026-12-08: 435.38523088018803USD
- 2026-12-09: 398.818185363739USD
- 2026-12-10: 367.7658801535034USD
- 2026-12-11: 385.9130738511658USD
- 2026-12-12: 415.42613700000004USD
- 2026-12-13: 368.8974848258972USD
- 2026-12-14: 381.2312068857422USD
- 2026-12-15: 381.66430238983156USD
- 2026-12-16: 378.2875995149231USD
- 2026-12-17: 304.34001064627074USD
- 2026-12-18: 336.06102706997683USD
- 2026-12-19: 535.6383996011352USD
- 2026-12-20: 430.07391629086305USD
- 2026-12-21: 524.8742643089905USD
- 2026-12-22: 549.9603150189514USD
- 2026-12-23: 709.6246255847168USD
- 2026-12-24: 781.974811704895USD
- 2026-12-25: 672.5067621394044USD
- 2026-12-26: 770.3037182484742USD
- 2026-12-27: 714.550241187561USD
- 2026-12-28: 822.3299905735474USD
- 2026-12-29: 1166.148429942627USD
- 2026-12-30: 1099.591554USD
- 2026-12-31: 1188.2354121800538USD
- 2027-01-01: 779.6034822579346USD
- 2027-01-02: 525.8466276172486USD
Conformément à sa politique, Hyatt entre dans chacune des chambres occupées au moins une fois toutes les 24 heures, même si le client a expressément demandé à ne pas être dérangé. Hyatt fait tout son possible pour avertir le client enregistré avant d'entrer dans la chambre occupée. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée et un système de sécurité
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Le Hyatt a pour habitude d'accéder à toute chambre occupée au moins une fois par 24 heures, même si un client a demandé de l'intimité. Les efforts nécessaires sont faits pour prévenir préalablement le client enregistré avant de pénétrer dans une chambre occupée.
Équipements populaires
Parking
Restaurant
Piscine
Service en chambre
Organisation d'excursions
Nettoyage à sec
Activités
Piscine
Plage privée
Jardin
Plage (à proximité)
Karaoké
Billard
Piscine extérieure
Piscine extérieure chauffée
Musique live
Evening Entertainment
Pool (Infinity)
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Services
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Service de change
Coffre-fort
Distributeur automatique de billets
Consigne à bagage
Zone fumeurs
Laverie
24-Hour Front Desk
Concierge Services
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Club pour enfants
Bar de la piscine
Petit-déjeuner en chambre
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Parking gratuit
Parking Onsite
Connexion Internet
Wi-fi gratuit