Is parking available at the property?

Free self-parking is available on-site, but parking is limited and height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee, approximately SGD 34.21 for adults and SGD 25.90 for children.

Does the property allow pets?

Pets are not allowed at the property. However, service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 11:59 PM, and check-out is by 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

A roundtrip airport shuttle is provided for a surcharge of approximately SGD 105.93 per vehicle (one-way) and is available 24 hours. Guests must contact the property with arrival details before travel.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Additional accessibility features may be available upon request.

What is the location of the property in relation to key landmarks?

The hotel is located in Downtown Singapore, within a 10-minute walk of Boat Quay and Raffles Place. It is approximately 0.9 miles from Bugis Street Shopping District and 1.4 miles from Marina Bay Sands Skypark.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. Pool access is from 7:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children 11 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to inquire directly for any specific requests regarding additional sleeping arrangements.

Furama City Centre Hotel in Outram, Singapore

Average nightly price at Furama City Centre by month, last 12 months (USD)
Month	Average price
January	$205
February	$290
March	$149
April	$144
May	$127
June	$132
July	$232
August	$241
September	$137
October	$314
November	$206
December	$140

What guests think

At Furama City Centre, guests consistently praise the central Chinatown location and generally helpful staff, while noting spacious yet dated rooms, an every‑third‑day housekeeping policy, and occasional maintenance issues such as inconsistent hot water, noisy air‑conditioning, and slow lifts.

Cleanliness feedback is mixed, with several reports of musty corridors and worn carpets alongside many comments on tidy rooms. Facilities include a useful pool and small gym, and the executive lounge earns strong praise; breakfast is widely liked for variety, though staffing, temperature, and special‑diet options draw some criticism. Overall, expect a convenient, good‑value base with variable condition and service polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a practical pool and a small gym, plus an executive lounge with evening drinks for eligible rooms. Areas feel dated, with reports of lift waits, intermittent hot water or maintenance issues, and occasional pool cleanliness concerns.

Related guest reviews

4

Henry

Nov 14, 2025

·

Stayed 1 night

Wifi didn't work, spoke with front desk they reset the router but it was still an issue in the morning shower had ONLY hot water, too hot to actually have a shower Front desk did not answer the phone when called Room was just ok.

10

lesley

Dec 13, 2025

·

Stayed 2 nights

room large and very clean and quiet. We asked for high floor and got 22. We where able to get in at 10 in the morning which was great. Breakfast very good lots of choice. We booked an executive room so was able to use lounge coffee and nibbles all day and free drinks in the early evening lots of choice. Ray in the lounge looked after us.

8

Tanya

Oct 25, 2025

·

Stayed 7 nights

Good location nearby Chinatown. The room was a decent size, comfortable and clean. The hotel had lots of things you may need and there was food in walking distance. We asked for cleaning every second day as 4 adults in a room got messy and it was not an issue. Pool is great and also a gym which is basic. We asks for a late checkout and it was given. The buffet breakfast had so many options and the family loved it. If you have dietary requirements it was very limited with no options for gluten free or dairy free not even soy milk so I purchased my own.

8

Ulla

Sep 29, 2024

·

Stayed 10 nights

Godt hotel med central beliggenhed tæt på Chinatown. Swimmingpoolen omgivelserne ligner IKKE dem på billedet af hotellet. Der er sat en stålgitter op ud mod gaden og virker meget lukket. Men dejligt med poolhåndklæder

4

priyanka

Oct 29, 2025

·

Stayed 5 nights

The room we booked was spacious and nice. Staff were friendly and helpful. We caught a bug after swimming in the pool and were sick for couple of days, it really prevented us from enjoying the holiday. Wish the pool was maintained well or if he had known before we could have avoided swimming.

8

Sarah

Mar 4, 2025

·

Stayed 2 nights

Outdated rooms but clean and quiet . Gym and pool very outdated.

10

Chris

Jan 30, 2025

·

Stayed 4 nights

Great location. Easy access to MRT and walking distance to the heart of Chinatown. Staff was very friendly and accommodating. The gym was small, but everything worked, enough to get a good sweat. The pool was great.

10

Annica

Feb 6, 2026

·

Stayed 2 nights

Bra läge, poolen trevlig, bra utbud på frukosten.

8

VOLKER

Sep 28, 2024

·

Stayed 3 nights

Nice staff, good location fitness room air-condition not working

10

Robert

Jan 20, 2026

·

Stayed 1 night

The staff was very courteous and helpful. Our room was a suite (upgraded) and huge. The only short fall was there was no hot water this morning. There was plenty last night.

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Cleanliness

Cleanliness is inconsistent: many found rooms tidy, but recurring reports mention musty odours, worn carpets, mould, and housekeeping only every three days.

Related guest reviews

6

Rosanne

Nov 29, 2024

·

Stayed 2 nights

The rooms were very damp, including the bedsheets and the pillowcases. And the carpets in the hallway were disgusting, the hotel needs to remove the molded and warped

4

U-Min

Jun 18, 2025

·

Stayed 5 nights

The first room given to us on the 4th floor had mold on the walls and the aircon vents. We could smell the stale mustiness as soon as we got out of the lift. Carpets looked so dirty like they haven't been cleaned in decades. We were able to change into another room which was better but the toilets were horrible to flush. Would need to flush about 5 times before the toilet paper would go down. And there was a leak on the floor between the toilet and the bathtub. The water coming out of the sink and shower faucet were next to impossible to regulate. The water was SO, SO HOT. Very unsafe especially if there were children. Not sure how this hotel passes any safety checks.

8

nicholas

Feb 9, 2026

·

Stayed 8 nights

Clean room.amenities.

2

Victor

Nov 9, 2025

·

Stayed 4 nights

We arrived at 3pm and were told that our rooms were not ready even though check-in was meant to be at 2pm. We then returned at 5pm and we told that rooms were still not ready but they could put us in different rooms, we were too tired from multiple flights to argue and accepted. The rooms were very dated and full of mould, bedsheets and towels smelled musky and were damp. We had a pair of shoes in a cardboard box and the box literally turned into wet cardboard and started falling apart after 2 hour in the room. There was one tiny window in each room looking inside the hotel with no natural light at all. Air-conditioning was also extremely loud in every room so beware of you are a light sleeper. We spent one night and asked to be moved the next day. New rooms were a bit better but certainly not what you would expect from 4-star Breakfast buffet was also disappointing. The restaurant is very dated just like the rest of the hotel and definitely under-staffed. Food and drinks selection is very limited and the quality is very mediocre. Some stations are empty waiting to be refilled while others (i.e. omelette) have long queues while poor staff trying to keep up. The rest of the facilities like swimming pool, lifts etc are just as bad. This is honestly the worst hotel we've ever stayed at (and we've stayed happily at other Furama hotels across the world). The only positives are the location and staff who are trying to do their best given the atrocious state of this establishment.

4

Ivan

Nov 7, 2025

·

Stayed 6 nights

The room was musty and smelt of sewerage each time the toilet was flushed. The toilet bowl water seal was not functiong as it should. The door separating the bedroom from the toilet/shower was like a glass shower door with large gaps at the bottom and top of the door making it easy for odours to permeate into the bedroom. Also the wait time for a lift in the morning could take over 15 minutes. On the positive side: great staff and great location.

6

Imran

Jun 14, 2025

·

Stayed 3 nights

Staff were super friendly and helpful. Filtered water was available for free. Room practically had everything we needed. However, there were holes in the carpet of the room and mold in the bathroom. There was some mold on the window wall and the window was dirty. The carpet of the hallways were loose which made it hard to wheel our suitcases. The cleanliness was really the worst part about the place, but you get what you pay for.

2

George

Apr 3, 2025

·

Stayed 2 nights

Checked in to be given a dirty room with detritus from last resident. Complained and was moved to another unclean room with someone else’s clothes in the wardrobe. Told no other rooms. Horrible experience. They did clean the room the next morning, still not great, but smelt less. Never again Furama.

4

Dicle

Jun 23, 2025

·

Stayed 3 nights

Nicht wirklich sauber. Es stinkt unendlich in den Gängen und das Hotel ist runtergekommen. Das Personal ist lahm und man kann die Rezeption nicht erreichen telefonisch. Es gibt kein warmes Wasser in der Dusche und die Zimmer werden nur alle 3 Tage geputzt. Witzig war, dass das komplette Badezimmer noch immer voller Haare war nachdem geputzt wurde. Wir haben beim auschecken alles nochmal erwähne an der Rezeption. Auch die Duschkabine war so unglaublich dreckig, dass man sich fragt, ob das Personal nur kommt um die Betten zu machen und neue Handtücher zu bringen. Fotos erspare ich euch allen. Der Pool und das Gym sind klein, dreckig und nicht so wie auf auf den Fotos.

8

Michel

Mar 8, 2025

·

Stayed 3 nights

Personnel très agréable, chambre spacieuse et calme, moquette des couloirs plissée et décollée, petit dejeuner mal présenté, pas de ménage pendant 3 jours ni même vider les poubelles…. Pas normal

10

Veronica

Jan 16, 2026

·

Stayed 4 nights

Courteous and friendly staff. Clean room.

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Rooms

Rooms are generally spacious with comfortable beds and some good views, but decor and fittings are dated, with occasional noisy A/C, limited outlets or TV, and glass‑walled bathrooms that reduce privacy. Water temperature and Wi‑Fi reliability can fluctuate.

Related guest reviews

10

Christine

May 24, 2025

·

Stayed 2 nights

2 nights stopover in a perfectly positioned hotel.The social areas were great with plenty of room to sit and a great breakfast each morning. The let down though was the rooms.Ours was smaller than expected and although clean,it needed a re-vamp.The hallways were also dingy and full of scuff marks.The tv had no streaming services and only news channels in English so nothing to watch when in the room.

6

Gina

Sep 18, 2025

·

Stayed 9 nights

Stayed at Furama City Centre for 9 nights September 25 room 1221. It’s only about a block from Chinatown, across the road is chinapoint and MRT and in opposite direction Clarke Quay not more than 15 min. All the buildings from furama to quay have walkways connecting them. So many restaurants on both side of river. Boat Quay has so many different types of restaurants with outdoor seating along river. The colourful old hill police station is there and a little further on the Fullerton and Merlion. So a pretty good place to stay. It cost $35 with a taxi from airport a bit pricey. But because we had no idea about using MRT that’s the option we took. Room was a little dated but is comfy, clean, good size. Same with bathroom. For some reason we were given a room with twin beds, nevertheless pretty comfy. Remember to bring a USB for charging because there are none in the room. Also make sure you have your apps for tv services eg Netflix, Prime etc because tv has casting. If you’re from Oz apps like Kayo wouldn’t allow access and not even with a VPN. There is only a kettle and fridge. If you run out of sugar, tea, coffee or need extra towels they are next to the elevator there is a box to help yourself. Also in the corridor is a water fountain on the wall to fill bottles with or the carafe you have in your room (only room temp water). A good idea for the environment. Housekeeping tends to room every 3 days and do a great job. Our stay included breakfast. Some mornings hot food items

6

AJ

Aug 30, 2025

·

Stayed 3 nights

This hotel is ok, the beds are comfortable, and the room's were clean and breakfast was nice. The rooms are dated and in need of some work, the shower head didnt fit onto the holder and would come off when you turned the shower on so you had to hold it. The restaurant area wasn't very big and we found it hard to get a table one morning. The location of the hotel is very good, near to tube stations.

8

Anna

May 24, 2025

·

Stayed 1 night

Great location, very close to china town MRT. I see many average reviews online but still decided to take my chance given it was only for 1 night. Overall i am happy with the stay. Staff were friendly. Room was big but air cond was noisy. Pillow is on the low side which made it difficult for me to sleep. If you are looking for a short stay, i would recommend it.

8

Daryl

Oct 21, 2025

·

Stayed 5 nights

Staff were excellent. Had a few hiccups along the way, which staff tried their best to remedy. AirConditioning could have been better and the WiFi was very ordinary, with dead spots in the room, even pocket WiFi did not help the situation. Room was very clean, and breakfast was great. Hotel was in a great spot handy to buses and the MRT. Overall was a great stay.

8

Lorand

Feb 5, 2026

·

Stayed 1 night

Bit outdated, but clean and spacious.

8

Bartlomiej

Jan 9, 2026

·

Stayed 1 night

Stayed in lowest price room, AC was quite noisy. Otherwise room was clean. Decent breakfast.

2

Paul

Nov 15, 2025

·

Stayed 3 nights

If you like watching you partner/friend/colleague use the bathroom and shower, then this is the hotel for you! If not, I'd probably swerve it. I'll explain We booked a room, based on pictures from Expedia. The bathroom was a closed in, private room with a door, and no glass windows. This isn't the room they gave us. See the pictures. The bathroom walls in some rooms is made of clear glass. There are some areas of frosting, but it's very ineffective. I'm 6'2 (188cm). At eye level, you can see directly into the bathroom There is also a mirror positioned on the wall, so that of you're on the bed, you cannot avoid looking in. The main wall between is 100% clear glass. It has a blind, but it's not 100% coverage. Anywhere you go in the room, you'll see into the bathroom. You have zero privacy in the bathroom. This wasn't for us some complained, and they said they'd move us, no problem, easy, just come back around 1-2pm. Fine. So,we cancelled some plans and changed our day around to come back around check in and change the room. At this point, they tried to give us a twin bed room, we declined as they'd promised us a double earlier. We had to really fight to get a new room. They really tried to find reasons not to do it. I had to show screenshots of the Expedia advert The new room was what we booked. It was dirty, see pics. The safe didn't work as the battery was low but we didn't want to waste more time Lots of other issues, but ran out of word count

8

Olli

Feb 15, 2025

·

Stayed 1 night

Good location, happy we were able to use the concierge to store our luggage for the following day as we had a late flight. Hotel itself is need of some renovating, feels more than 20 years old and the facades could do with an update. Could not complain about the king room though, only weird thing about it was how the bathroom walls we all glass so you have to use a big blind for privacy.

8

Tony

Mar 31, 2025

·

Stayed 3 nights

Location is prime. The water was either very hot or very cold. I would stay again for the location.

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Service

Staff are frequently described as friendly and helpful, with concierge and executive‑lounge teams praised; however, some guests encountered slow or unresponsive front‑desk service and delays at check‑in.

Related guest reviews

10

Ashish

Nov 23, 2025

·

Stayed 4 nights

The room was clean and comfortable, and the staff were very helpful throughout our stay. We were allowed a late checkout, which was much appreciated. The hotel also kindly lent us an umbrella and helped arrange taxis when needed. Breakfast was good and added to an overall pleasant experience.

4

Henry

Nov 14, 2025

·

Stayed 1 night

Wifi didn't work, spoke with front desk they reset the router but it was still an issue in the morning shower had ONLY hot water, too hot to actually have a shower Front desk did not answer the phone when called Room was just ok.

10

Jonathan

Apr 29, 2025

·

Stayed 2 nights

Excellent service from reception staff both on check in and check out, both times going out of their way to help with rooms and late check out. Fantastic location next to Chinatown and transport and great buffet breakfast. Recommended!

10

Brian

Dec 31, 2025

·

Stayed 5 nights

The staff at the executive lounge were exceptional

8

Komal

Mar 29, 2025

·

Stayed 2 nights

Check-in was painfully slow, took 3 hours for a group of 10

6

Senthil

Sep 4, 2025

·

Stayed 3 nights

Feedback to Management. My recent stay at your hotel was disappointing due to several issues that, in my opinion, fall well below the standards expected of a 4-star establishment. Lack of Customer Service: The staff at the front desk consistently gave guests an unfriendly, blank look instead of greeting them with a smile or a reciprocal greeting. A basic level of warmth and friendliness from staff would go a long way in making guests feel welcome. Unacceptable Cleaning Policies: While I support eco-friendly initiatives, the hotel's policies seem to use this as a guise for cutting costs, significantly impacting guest experience. It's reasonable for guests to reuse linens for multiple days, but only cleaning the room every three nights is not acceptable. This is a basic service that even a motel provides daily. Furthermore, expecting guests to clean their own coffee mugs is simply not a standard for a hotel of this caliber. Overall Impression: The lack of basic comfort, quality, and service was very noticeable. The only redeeming part of my stay was the concierge, Raman, who was courteous and helpful. His service was the only aspect that met the standards one would expect. Suggestions for Improvement: Train all staff, especially the front desk team, on how to greet guests and interact in a friendly and professional manner. "Eco-Friendly" Policies-other hotels successfully implement sustainable practices without sacrificing basic 4 star standard. Future stay no-no for me.

10

Ian

Nov 24, 2025

·

Stayed 1 night

The Furama City Centre met all our needs. Friendly staff, Zack's greeting us as we arrived showing us to the front desk and taking care of our luggage. This property is walking distance to Chinatown and Speakers Park where you can catch the Hop On Hop Off buses.

10

Robert

Nov 19, 2025

·

Stayed 6 nights

Cleaning staff on site the 17th floor were out standing, going the extra mile for us. Deva on the front desk was also outstanding, nothing was a problem, she sorted out the printing of our visas, bag tags etc. Both deserved medals Cheers Bob

10

Melinda Chooi Yong

Feb 1, 2025

·

Stayed 7 nights

Customer service, front desk staff and Concierge staff were all excellent, very friendly and very helpful. Thank you for your assistance throughout our stay at the hotel.

10

Liam

Nov 7, 2025

·

Stayed 3 nights

Staff at reception and the staff in the restaurant area were all fantastic

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Location

Excellent location beside Chinatown and very close to multiple MRT lines, malls, and riverfront areas, making the city easy to explore on foot or by public transport.

Related guest reviews

8

Sara

Jul 12, 2025

·

Stayed 4 nights

Excellent location, with MRT station across the road, amazing hawker halls as close as next door. Walkable location if the weather isn’t too humid. Although an older hotel, the room was spacious and the pool was refreshing. Excellent having laundry facilities onsite too. I would recommend this hotel

10

Jean Daniel

Nov 21, 2025

·

Stayed 7 nights

Easy access to public transportation.

10

keith

Nov 20, 2025

·

Stayed 2 nights

The hotel is in a perfect situation close to transport, shops and attractions. Rooms are nice and big and clean. Staff very friendly.

10

Vickie

Mar 18, 2025

·

Stayed 4 nights

This hotel is adjacent to Chinatown. The location was perfect for us!

10

Elizabeth

Dec 23, 2025

·

Stayed 1 night

Nice central location very close to Clarke’s Quay and Chinatown. Very comfortable hotel and easy to leave luggage if you arrive too early for check in.

8

Russell

Apr 5, 2025

·

Stayed 3 nights

Excellent location

10

Kristina

Oct 23, 2024

·

Stayed 6 nights

Good hotel with convenient location near Chinatown

10

Lucy NL

Dec 15, 2025

·

Stayed 5 nights

The room was modern and clean. We had a problem with the safe and reception sent a service person to fix it right away. The location in Chinatown was ideal for us with several hawker food complex nearby for breakfast, lunch and dinner. The Chinatown MRT Station was located next door which made it very convenient to get around to the major attractions.

10

Paul

Jan 12, 2026

·

Stayed 3 nights

Well placed. Close to a couple if MTR Stations, short walk to Boat Quay & Clarke Quay for food and drink option by river. All of the staff from front desk through toainten

10

sheila

Feb 22, 2026

·

Stayed 3 nights

Next to Chinatown with close proximity to the excellent underground system. The staff were very helpful and pleasant. The most memorable thing was the breakfasts. It didn't matter where you were from, you would find your ideal meal there.

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Dining

Breakfast is widely appreciated for range and value, and executive‑lounge snacks and drinks are a highlight for some stays. Critiques include occasional cold items, busy service, and limited options for specific dietary needs.

Related guest reviews

10

Brian

Jan 10, 2025

·

Stayed 4 nights

Great location, a short walk to Clarke Quay, Boat Quay and Chinatown. Staff were very helpful. Executive room comes with lots of perks; worth the extra cost. Rooms were need and tidy. We have been to Singapore a few times and this was the best overall experience.

10

Jonathan

Apr 29, 2025

·

Stayed 2 nights

Excellent service from reception staff both on check in and check out, both times going out of their way to help with rooms and late check out. Fantastic location next to Chinatown and transport and great buffet breakfast. Recommended!

10

lesley

Dec 13, 2025

·

Stayed 2 nights

room large and very clean and quiet. We asked for high floor and got 22. We where able to get in at 10 in the morning which was great. Breakfast very good lots of choice. We booked an executive room so was able to use lounge coffee and nibbles all day and free drinks in the early evening lots of choice. Ray in the lounge looked after us.

8

Tanya

Oct 25, 2025

·

Stayed 7 nights

Good location nearby Chinatown. The room was a decent size, comfortable and clean. The hotel had lots of things you may need and there was food in walking distance. We asked for cleaning every second day as 4 adults in a room got messy and it was not an issue. Pool is great and also a gym which is basic. We asks for a late checkout and it was given. The buffet breakfast had so many options and the family loved it. If you have dietary requirements it was very limited with no options for gluten free or dairy free not even soy milk so I purchased my own.

8

Christine

Dec 20, 2025

·

Stayed 3 nights

Clean room. Friendly staff. Great location. Extensive breakfast.

8

Leslie

Dec 13, 2025

·

Stayed 19 nights

The staff were fine and the atmosphere congenial. Housekeeping was adequate. The breakfast buffet was wonderful with assortments of Western and Asian food.

10

Annica

Feb 6, 2026

·

Stayed 2 nights

Bra läge, poolen trevlig, bra utbud på frukosten.

6

Edward

Nov 21, 2025

·

Stayed 3 nights

Room was dated had frequent water leaks behind toilet. Internet was very slow with poor service. Free breakfast buffet was mediocre at best, some staff appeared disinterested in serving customers.

10

ENAT

Apr 1, 2025

·

Stayed 4 nights

Excellent location. Breakfast good.

10

sheila

Feb 22, 2026

·

Stayed 3 nights

Next to Chinatown with close proximity to the excellent underground system. The staff were very helpful and pleasant. The most memorable thing was the breakfasts. It didn't matter where you were from, you would find your ideal meal there.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $234
18 $169	19 $184	20 $215	21 $233	22 $206	23 $242	24 $188
25 $185	26 $190	27 $204	28 $212	29 $235	30 $177	31 $180

Su	Mo	Tu	We	Th	Fr	Sa
1 $160	2 $166	3 $158	4 $156	5 $163	6 $166	7 $154
8 $162	9 $186	10 $160	11 $175	12 $174	13 $168	14 $151
15 $165	16 $169	17 $169	18 $173	19 $172	20 $161	21 $156
22 $150	23 $148	24 $158	25 $149	26 $162	27 $175	28 $163
29 $182	30 $136

Furama City Centre

Prices for Furama City Centre

Monthly average prices

About this property

Location

Room options

Deluxe Plus Room

Executive Room

Executive Suite

Superior Double Or Twin with Rollaway Bed

Connecting Room

Deluxe Room

Superior Room

Family Room

Family Suite

Guest reviews of Furama City Centre

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Furama City Centre

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