羅比福飯店

Ruby Foo is not one of the big chain hotels, but with really good quality. Staff members are very nice. Hotel decorations looked unique and great. Room is very spacious and clean. Hotel has decent facilities: filter water machine for all rooms, which is environmental friendly and taste good. Swimming pool, gym with a Sauna room is a great combination. Nespresso coffee is a highlight. We will go back to this hotel if we visit Montreal again.

This is a large hotel with free parking which makes it a great deal. There is a Metro (subway) station within easy walking distance and all kinds of fast food restaurants, including Dunn's, next door. The hotel has a great breakfast restaurant attached to it and a lovely pool and workout room. There were all kinds of events taking place while I was there including a wedding reception but the staff handled the increase in work very professionally. Would definitely stay there again.

Bonne literie grand lit Grande salle de sport Piscine chauffée Accueil agréable

Nice stay. Good rooms, good pride. Free parking with charging for EVs

Super close to the metro, free parking, bathrobes in the rooms and a good pool (you could actually do laps!).

Swimming pool was very clean and spacious. Hotel is located directly next to a subway station. Free parking is also a major plus! The only downside is the street it’s on is always extremely busy.

Excellent front desk staff and room cleaning. Free parking, Heated pool with attendant. In room Nespresso somewhat finicky. Comfortable bed. Convenient location in Montreal and close to subway.

Good hotel with nice facilities. Away from the downtown core, easy to get to and many conveniences around d the hotel including a subway stop. Free parking is great. Nice pool and the 4 season outdoor ice rink is cool. Only thing missing at Ruby Foo’s is a bar on the facility.

The hotel had a very nice, clean and new fitness facility. Also the pool was very clean and the water was warm.

Our favourite place to stay in MTL—affordable, close to the metro and food, great pool and friendly ataff

Clean room and hotel

There was hair in the bathtub and on the coffee tray. We requested coffee pods from reception twice and never received them. The bathroom door was sticky and did not close properly.

Bathroom was clean except for mold around bathtub and shower curtain. Room was very dusty causing my companion and i severe coughing episodes. Decided to check the air conditioning heating unit and discovered it to be completely clogged with dust and dirt. By the look of it no cleaning has been done in at least a year. I am sure many of the air conditioning/heating room units have also not been cleaned. Very disappointed with Ruby Foo's which has been in the past a very well respected place to stay in Montreal for vacations and conference seminars and shows. Decided not to purchase any hotel items from the gift boutique like the famous Ruby foo's bathrobe after being made ill from the over powering dust levels in the hotel room. Maybe in the future i may book another room but for now I will give them time to recapture there glory days and become once again a great hotel.

Unfortunately my room was dirty with other people's hair on the towel. Me My wife and I just left after all that and went to a different hotel

Clean rooms and the staff were friendly and welcoming.

The room was full of ants We reheated our pizza and the box was swarming We were told that we could change rooms which we did and would receive a full refund for our first night which was awful We only received a small amount not at all what the manager had told us Extremely disappointing

Decent Location, Poor Cleanliness Great location - only 5 minutes from the train station. Staff was friendly and the bed was comfortable enough. The bathroom was reasonably clean. However, the room clearly needed a deep clean. There were stains on walls, dirt in corners, behind furniture, around door frames, and areas like faucet handles and behind the toilet that showed neglect. When I reported this to management with photos, the manager spoke with me and offered to send someone right away, but I was busy at the moment. Unfortunately, there was no follow-up afterwards - I expected at least some attempt to follow up or offer a room change later. Good for the convenient location, but the deep cleaning standards need serious improvement and follow-through on guest concerns is lacking.

staff was very pleasant, room was good and clean

Although the staff was friendly and helpful, the first room offered to us had cockroaches

The main concern of our stay at this hotel was the cleaness. We’ve several photos demonstrating this (hair and curly one’s if you understand) we think we saw other things on the mattress which looked like bug which we brought down to client service The client service was impeccable. Taha switch us 4 differents standard queen before switching us to a king size bedroom (which was ok since we were 2). Even he saw from his own eyes in thats 5th room hair… he switch one of the pillows we stayed the remaining of our stay in that room our cards kept being disactivated but client service reactivated them we asked for a cleaning of our room which got dirtier as the mop had paint on it and dragged it onto our floor etc

We booked the Signature Room, but it felt more like a standard motel room. In fact, the regular room I had stayed in previously offered a better overall experience. The upgrade did not justify the additional cost. Unfortunately, even the bed lacked comfort, which further impacted the stay. Overall, the room did not meet the expectations set by its “Signature” label.

Been allocated to the room with longest walk from the front desk.

Room good and bed was excellent. Air conditioning ok but noisy. TV not high def or 4k

The hotel lobby looks so nice and modern and the staff is incredibly friendly and accommodating. I also like that the Orange Julius restaurant is close. The bed is very comfortable…probably the best part about the room. For the bad, the area of the hotel where my room was seemed much older. When you walk in there’s a strong musty smell and the direction to go isn’t very clear. Once in the room I was disappointed with the decor and age of the facility. I was able to get used to the smell but couldn’t get over the moldy caulking in the tub or the noisy street outside. I would likely only come back if I needed a comfortable sleep near the airport.

The room was clean and the bed was comfortable. However, overall, it felt run down. There was paint chipping off the bathroom door, the coffee machine was cracked, some of the outlets didn’t work. It felt as though other than cleaning, no real attention has been paid to the rooms in some time. I’d stay there again in a pinch, but it would definitely not be my first choice.

The room I booked was located over a mechanical room and it made it difficult to sleep over the sound of the generators running beneath the room.

Ok overall. I had a signature room with a King size bed and it was facing a side street which you can hear traffic and cars passing by.

They really need to do a checklist of the things in the room to make sure they work before allowing it to be used by a guest. Way too many things did not work. The hair dryer, bolted to the wall, did not work. The mini-fridge, on its medium setting, froze my drinks solid. The coffee maker was defective and leaked almost all the water. There was no alarm clock with a charging hub, though apparently there was supposed to be one. There was no power outlet near the night tables. The nearest outlets were concealed behind the bed or behind a sofa, yet no extension cord in the room with a power bar to make up for this glaring inadequacy in an age of digital devices or CPAP machines. Towels were unduly rationed. Room was nicely cleaned by very polite housekeeing ladies. Service to correct problems mostly took way too long or wasn't provided at all.

Location is great, room is spacious but dated and very dark. The hotel needs a lot of TLC to become what it once was.

Room was clean & specious, bed was comfortable. AC was very loud & long walk from the lobby to the room. But, overall good value for the money.

We really liked our stay at hotel ruby foo’s . Very clean and staff were friendly, great service. The location was very convenient for everything around and to get to anywhere you needed to. Reason for our stay was for business and my partner had a leg injury they actually upgraded our room closer to the elevator for easy access. We also booked again for second time stay for the upcoming business trip this week. Highly recommended to stay hotel Rudy foo’s.

No towels on arrival. Room phone did not work. When we requested towels at reception desk, only half were delivered while we were out for supper, and that delivery person left our door open! That is a cardinal sin for any hotel. We were furious. We were long time customers of Ruby Foo but we won’t stay there ever again.

I booked a four-night stay at Hôtel Ruby Foo’s based on the hotel’s advertised amenities, specifically the presence of an on-site restaurant, which was essential for my client meetings. Upon arrival, I was informed that the restaurant was under construction (a critical detail that was never disclosed during the booking process). Realizing during check in that the hotel could not meet my needs, I informed the front desk that I would not be staying. I was told this would not be a problem and that I would not be charged. Unfortunately, despite this clear communication and the hotel's acknowledgment of the issue, I was still charged for one night. I’ve spent over a week trying to resolve this but the hotel has been evasive and the management has not responded to multiple attempts to reach them. The lack of transparency, accountability, and basic customer service is unacceptable. I’ve wasted hours trying to resolve something that should have been handled with a simple refund and an apology.

The staff were very professional. The hotel is kept in

I had an excellent and seamless check-in experience. Taha at the reception delivered outstanding service — he was professional, courteous, and truly made us feel welcomed. After a long drive, his support and hospitality made the process exceptionally smooth. Thank you for providing such a positive start to our stay :)

We were able to check in early.

Excellent Stay, Clean updated Room, Friendly Staff.

I got hard time to get me deposit as been 2 weeks and told me a the desk 3 days

Check in time is 4pm and my room was not ready. At around 5pm, the clerk notified me the room was finally ready. When I got to the room, staff was still cleaning the room and it was not ready. I waited another 15 mins at the door before being able to get my room. There was only 1 washcloth and 1 hand towel provided with 4-5 bath towels.

Room was clean and just right for what I needed. John at the front desk was awesome and really helpful in switching my room for a better fit. Great experience overall

Great location in Montreal

Excellent hotel. Near Metro station. So practical for going downtown. Spacious rooms.

Central Metros

A well located and clean property with ample parking and easy access to public transit.

Found this hotel to be a great place to stay in Montreal. Good for families, couples or singles. There is lots to walk to in this area. Good food and some shopping. Located right off the Decarie, its easy to access too! I will stay here again.

conveniently located

Swimming pool was very clean and spacious. Hotel is located directly next to a subway station. Free parking is also a major plus! The only downside is the street it’s on is always extremely busy.

Ruby Foo’s is located in the central west end near all major transit which makes it very convenient. Free parking, walkable to lots of good food, clean comfy rooms and good amenities.

Great hotel and super friendly staff. Location felt safe as two female travellers, and free parking! Not a long commute to downtown Montreal, and had lots of ameneties!

Clean room, location of the property is very convenient, 5 min walk to subway station

Royalemount mall great stores n Restaurants Hôtel no bar no restaurant and no one advised me ahead of time

I booked a four-night stay at Hôtel Ruby Foo’s based on the hotel’s advertised amenities, specifically the presence of an on-site restaurant, which was essential for my client meetings. Upon arrival, I was informed that the restaurant was under construction (a critical detail that was never disclosed during the booking process). Realizing during check in that the hotel could not meet my needs, I informed the front desk that I would not be staying. I was told this would not be a problem and that I would not be charged. Unfortunately, despite this clear communication and the hotel's acknowledgment of the issue, I was still charged for one night. I’ve spent over a week trying to resolve this but the hotel has been evasive and the management has not responded to multiple attempts to reach them. The lack of transparency, accountability, and basic customer service is unacceptable. I’ve wasted hours trying to resolve something that should have been handled with a simple refund and an apology.

Good Value for the location. We asked to be moved from our first room as there was an annoying buzzing sound and they promptly gave us a nicer room with no humming noise. We loved our breakfast in the attached restaurant.

The breakfast is not included however, the restaurant is very nice and the service is good. Coffee is available all day in the lobby and in your room. Hotel allowed us to have an early check-in and check-out due to our travel schedule. We will certainly use Hotel Ruby Foo again when we are in Montreal.

La chambre était propre malgre un peu de moisisure sur le bord du bain. L'accueil rapide et à toutes heures. Déjeuner chez Ben et Florentine très décevant (lenteur du service, aliment frois ou discutable). Je conseil 100% l'hotel mais pas le restaurant.

Decent hotel, very close to the metro station. No restaurant or bar currently.

Restaurant not open, should have been advertised, no laundry system, no room service

There were no food options in the hotel. This was a surprise and affected my mornings. Regular black coffee was not provided, not impressed with Nespresso. Bed was fine.

Did not know their restaurant wasn’t open during our stay. Glad we were only staying for one night.

The room was nice, a bit dated, but clean, staff was very nice. A room fridge would have been appreciated..The area was OK, very busy, a lot of traffic. The on prem restaurant was good for breakfast but a dinner and bar option is needed, I understand this will come in 2026.