Is parking available at the property?

Self parking is available on-site for a fee of NZD 50.00 per night, which includes in/out privileges. Parking height restrictions apply.

Does the property allow pets?

Pets are not allowed at the property. Service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 14:00 until 23:59, and check-out is by 10:00. Early or late check-in/check-out may be available upon request, and guests should contact the property at least 24 hours prior to arrival for arrangements.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities. Guests are encouraged to contact the property for specific details regarding accessibility features.

What is the location of the hotel in relation to key landmarks?

The hotel is centrally located in Auckland, just a 3-minute walk from the University of Auckland and 8 minutes on foot from Sky Tower. It is 0.6 miles from Auckland Ferry Terminal and 0.7 miles from Auckland Domain.

Does the property have a swimming pool?

Yes, the hotel features both indoor and outdoor heated pools. The operational hours for the pools are not specified.

What are the hotel's policies for guests staying with children?

Children 12 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of NZD 65 per night. Advance request or confirmation is required for rollaway beds.

Avani Metropolis Auckland Residences

Average nightly price at Avani Metropolis Auckland Residences by month, last 12 months (USD)
Month	Average price
January	$170
February	$210
March	$168
April	$118
May	$112
June	$107
July	$107
August	$109
September	$103
October	$121
November	$181
December	$136

What guests think

At Avani Metropolis Auckland Residences, travelers highlight the central, walkable location and spacious apartment-style rooms with kitchens and laundry, impressive views, and popular pool and spa facilities, plus generally friendly front-desk service for a comfortable city stay.

Several reviews note dated decor and minor maintenance issues, as well as inconsistent or limited housekeeping. There is no on-site restaurant or room service, though in-room kitchens and abundant nearby dining make meals easy; parking is available but often described as expensive. A few guests report street noise or a less appealing immediate area at night, while higher floors are quieter; overall, expect a spacious, self-contained CBD base with hotel-style facilities and some trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor lap pool, spa and sauna are frequent highlights, and there’s a gym that some find dated; onsite parking is convenient but often considered pricey.

Related guest reviews

8

Jan

Dec 28, 2024

·

Stayed 2 nights

Great location but the gym was old and poorly maintained. There were no towels at the pool.

10

Peter

Nov 18, 2025

·

Stayed 2 nights

Friendly check in. On site parking (bit pricey!). Great location. Room was clean with washer/dryer and kitchenette. Pool and spa very good.

10

???

Jul 21, 2025

·

Stayed 5 nights

プールがメンテナンス中で使えなかったのが残念でしたが、とても清潔で快適なホテルでした。次回も必ずここにしようと思いました。

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10

D H

Oct 19, 2025

·

Stayed 1 night

Pool, spa and gym were amazing and beautifully clean and sunny The hotel is in the best location with Albert Park across the road, bustling Vulcan lane and yummy food places Asian, Italian and other cuisines. The view from our apartment was incredible. Good to have dedicated covered parking ($50 pn) Kitchen well stocked with utensils. The only disappointment was no salt or pepper and hardly any tea bags. Also I would like the option of real milk

10

Shana

Nov 22, 2025

·

Stayed 12 nights

The stay was absolutely fantastic! Bonus: Having laundry so accessible in the room was a life saver. When I asked for a harbour view- that is what I received. Absolutely breath taking view every morning. Other than an older gym than I imagined ….it still had views that were outstanding which made up for it. Thank you to all of the beautiful amazing staff!

10

Patrick

Jan 2, 2026

·

Stayed 3 nights

Godt hotelværelse, lækker udsigt og fed pool

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10

Kimberley

Apr 3, 2023

·

Stayed 2 nights

Very comfortable room with separate living and sleeping areas. Full in-suite laundry facilities and well stocked kitchenette. Easy walking distance to waterfront, retail shops and restaurants. Great indoor pool and spa.

10

Nelson

Sep 4, 2025

·

Stayed 1 night

Our go to Hotel most times we go to Auckland. Easy onsite parking, indoor pool and spa. Walking distance to eateries and shops.

10

Misty

Jun 12, 2025

·

Stayed 3 nights

Walkable to absolutely everything. Quiet neighbourhood across from park. Paid attached parking garage with 24 hour in and out privileges booked with hotel reservations. Clean and luxurious. Comfy bed. Spacious. Insuite laundry. Separated bedroom area from living area. Full kitchen. Great view of skytower. Pool and hot tubs, gym.

10

Norie

Jul 21, 2025

·

Stayed 1 night

Loved the pool spa and sauna

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are generally clean, but housekeeping can be inconsistent with occasional lapses (e.g., dust or stains, with an isolated pest report) and limited routine servicing.

Related guest reviews

6

Julian

Dec 19, 2025

·

Stayed 1 night

We have stayed here many times this year (30+). Things historically have been good, but standards are slipping. Slow and sloppy housekeeping, inconsistent and underwhelming reception staff, poor frequent traveller recognition. Staff turnover on the reception desk is as issue… grooming standards have also taken a tumble. It feels like a change in leadership and a lack of attention to detail. We are considering staying elsewhere in 2026.

10

Qian

Nov 6, 2025

·

Stayed 2 nights

Very friendly front desk, location is perfect, close to all kinds of yummy foods. Room is clean and mattress is comfortable.

6

TE ARIKI

Aug 28, 2024

·

Stayed 2 nights

Avani is a beautiful hotel with a convenient location to enjoy central Auckland. Staff upon check in was quite passive and didn’t seem to want to build any rapport with myself and other guest in order for us to have a welcoming experience after arriving overseas. But I understand it could’ve been a long night as we checked in around 4am. Both exterior and interior of the building itself is very quiet and overlooking clean. But upon inspection in our suite we found a few things as our stay went on such as cockroaches in our bathroom vicinity. Dryer machine had loose screw and wasn’t able to stay active due to door being loose. Myself and guest partner could see handprint marks as if there had been some sexual activity involving lubricants and standing action against the walls which speaks volumes of the cleanliness. Amenities e.g Jug and Toaster had built up dust all around and inside as if they had been stored in the cupboards for quite awhile. I do believe I would stay again with Avani providing they up their standards of cleanliness. Also requested extra washing powder, shampoo and conditioner and staff member who delivered was very welcoming and friendly.

10

Tania

Jul 2, 2025

·

Stayed 2 nights

Perfect for what we needed. Really clean and quiet. Entrance is impressive, rooms are nice.

8

Sanam

Nov 8, 2024

·

Stayed 6 nights

Easy access to every where. Good restaurants and cafes. Could be cleaner.

6

Tania

May 19, 2024

·

Stayed 1 night

We came with our 4 month old daughter and our heating wasn’t working in the room so our room was freezing and so was our daughter , the sheets had a few stains on it and the room could definitely do with a bit of a maintenance touch up to the doors etc. Other then that the staff were lovely and we’d definitely return

10

Simon

Feb 17, 2026

·

Stayed 1 night

Clean, well equipped aparthotel. Very helpful staff.

8

Tsz Wai

Aug 18, 2023

·

Stayed 6 nights

The rooms were mostly clean except that a pile of dust was found on the edge of bed, and the clothes dryers were a bit uncleaned, which the issues can be easily fixed. Other than that my stay in the hotel was satisfying and I will recommend it to people visiting Auckland.

8

MISA

Jul 21, 2024

·

Stayed 11 nights

TVが映らない。クリーニングが週1回しかないのが残念だった。

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8

Wendy

Mar 29, 2025

·

Stayed 5 nights

Lovely room & good location. Housekeeping could have been better.

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AI-generated summary based on recent guest reviews

Rooms

Spacious, apartment-style suites with full kitchens and laundry, many with balconies and strong city or harbour views. Decor can feel dated with some maintenance or comfort issues (e.g., plumbing/AC, shower pressure, hard beds, limited casting), and street noise affects some rooms.

Related guest reviews

10

Bridgette

Dec 17, 2025

·

Stayed 3 nights

Lovely hotel, very central. Comfortable bed, separate lounge area. Overlooked the harbour. Definately recommend.

10

Craig

Oct 25, 2025

·

Stayed 2 nights

What sets the Avani Metropolis apart is the check-in and spacious apartment style rooms with laundry and kitchen facilities.

10

Craig

Mar 12, 2025

·

Stayed 1 night

Great stay. It’s a regular for us, for good reason. Spacious and clean. It’s starting to look a bit tired in most of the rooms, but not bad overall. The front desk are always welcoming, super helpful and friendly. Being right in the heart of the CBD for shopping, restaurants and cafes it’s not a problem that they don’t offer room service. If you do want to dine in you can get to go food, or can grab ingredients to cook for yourself in the well equipped kitchen. Close to Albert park if you fancy a walk. Overall a great place to stay.

6

Vainenooroa**

Aug 31, 2025

·

Stayed 2 nights

I like the staff and how close everything is to the hotel. I don’t like that there was a white stain on the cushion, shower pressure was absolutely terrible. It was hard to find a good temperature as it kept going so hot. Definitely time for a new shower head.

6

Jarrard

Oct 27, 2025

·

Stayed 2 nights

Hotel in a good location within 15min walk of major attractions. Room was big. Bed was very hard and small, very uncomfortable to sleep on. They attemped to make it softer by having a quilt under the bottom sheet retained far too much body heat and didn't help soften it.

8

Mark

Dec 2, 2025

·

Stayed 3 nights

Nice bed, incredible view. But dated decor and nothing in the fridge. A washer & dryer was good, but the turn-down service was extra? Def 4/5

8

Shane

Jan 28, 2025

·

Stayed 3 nights

I booked a harbour view suite and could indeed see the harbour, although if I had been a few floors higher would have had an even better view! The room had everything I needed (including washing machine, tumble dryer, ironing board, microwave etc.). The bed was comfortable and the show pressure was terrific! The wifi was fine, but what disappointed was the impossibility of casting from my laptop to the TV in the room, despite following all the on-screen instructions. There was no other way to connect between laptop and TV, and as there were only 12 NZ channels and Al Jazeera sometimes available by TV this was a bit of a blow.

8

Freja

Oct 10, 2024

·

Stayed 1 night

Convenient location, spacious rooms, nice pool. Only issue was the water in the shower didnt heat up/took a long time.

10

Julie

Sep 16, 2025

·

Stayed 4 nights

I was on a high floor- the views were amazing!

10

Ingrid

Apr 1, 2023

·

Stayed 2 nights

The room was spacious, bright & nicely furnished. The bathroom was very clean with all the expected accessories. We paid extra for "harbour views", but it'd be more accurate to stay glimpses due to the many high rises obscuring the view. Also that side of the Avani overlooked an area with popular nightspots, so was noisy - even up on 17th floor - until 3am on the Thurs & Fri nights we stayed. The overall location & proximity to CBD & waterfront were great. Parking onsite was easy & secure & we were permitted a park for few extra hours after checking out, which was very helpful.

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AI-generated summary based on recent guest reviews

Service

Front desk staff are frequently praised for being friendly, helpful and accommodating, with smooth check-ins and quick responses to requests. However, several reviews cite inconsistent experiences, including booking or billing errors, poor communication during incidents, and uneven housekeeping service.

Related guest reviews

8

Clifford

Oct 25, 2025

·

Stayed 4 nights

Excellent room but the staff were not up to the standard of the hotel. Fire alarm meant we had to go down 30 flights of steps. No explanations, no one to help children or elderly. Fire brigade arrived and left after 50 mins again with no 'All clear" Nothing. Receptionist sat at her desk and watched people return. No smile, no apology

10

Craig

Aug 13, 2025

·

Stayed 1 night

Again, the front desk were impeccable during my check in. He showed attention to detail and they had taken into account our future booking when arranging the room. Can’t fault the service.

6

Julian

Dec 19, 2025

·

Stayed 1 night

We have stayed here many times this year (30+). Things historically have been good, but standards are slipping. Slow and sloppy housekeeping, inconsistent and underwhelming reception staff, poor frequent traveller recognition. Staff turnover on the reception desk is as issue… grooming standards have also taken a tumble. It feels like a change in leadership and a lack of attention to detail. We are considering staying elsewhere in 2026.

10

Sharon

Apr 13, 2025

·

Stayed 1 night

Harrison, who checked us in was a delight to deal with making checking in trouble free. He even went to the trouble of ensuring that we had a room that had a wonderful view. Thank you Harrison

6

Craig

Dec 9, 2025

·

Stayed 1 night

Before I make my comments, Avani Metropolus is usually exceptional. Checkunnus normally very well organised. However, we need to be honest when we provide feedback, and thus time was significantly different. Check-in was a shambles. They had lost my booking, then found it, the room was not properly cleaned. I know they can do better, and I’m sure will.

6

Micah

Apr 9, 2025

·

Stayed 8 nights

At check-in, I was overcharged for parking. If I did not review charges and compare with listed prices, I would have paid $120 NZD more than what I was supposed to pay. Fortunately, I brought to the staffs attention, and got refunded. Hotel seems dated and overpriced for what other hotels offer in the area.

10

Karen

Sep 14, 2025

·

Stayed 2 nights

Fantastic facilities, lots of places to eat near by. However it was the front desk staff the made it exceptional. Veru professional, able to problem solve, and very hospitable. Ben especially set the bar for being a great host

6

Craig

Jul 30, 2025

·

Stayed 1 night

We generally have a great check in and seamless entry to the room. This time, we were told the room was ready, the card didn’t work for the lift and had to be reprogrammed, then when we arrived to the room housekeeping were still there. The room was not ready. We asked for the room to be made up and it was delayed and then when undertaken, very sloppy. I may as well have just pulled the sheets over! No care at all.

6

Julian

Jan 24, 2026

·

Stayed 1 night

Average. Don’t see why a card needed to have been taken for my file when I stay here so often and the room was pre paid and there is no way of charging incidentals to the room. Not a priority at 3am after a long Haul flight

10

Craig

Jul 24, 2025

·

Stayed 2 nights

Great check-in and checkout as usual.

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Location

Central, walkable CBD spot across from or near Albert Park, close to Queen Street, Britomart, the waterfront, shops and dining. A few mention nightlife noise, construction impacts, or a less appealing feel late at night.

Related guest reviews

10

Zef

Jun 10, 2025

·

Stayed 2 nights

Fantastic location. Spacious and cosy.

10

Bridgette

Dec 17, 2025

·

Stayed 3 nights

Lovely hotel, very central. Comfortable bed, separate lounge area. Overlooked the harbour. Definately recommend.

10

Michael

Feb 17, 2025

·

Stayed 2 nights

Nice hotel in a good location for walking down to the waterfront and ferry terminal. Enjoyed our stay there.

10

Thomas M

Dec 18, 2024

·

Stayed 2 nights

Right in town where everything convenient to whatever you want. Loved the location

10

D S

Jun 20, 2024

·

Stayed 5 nights

Good location for getting to Britomart (10 mins walk) and other locations. Very comfortable and clean, excellent views. Helpful staff.

10

Robert

May 12, 2024

·

Stayed 2 nights

Hotel location is both a blessing and a curse. Downtown location was excellent for walking with easy access to food, shopping, and wharf area. However construction on new underground rail system has many downtown streets closed to traffic. Many parking choices but you have to pay for ALL of them including at the hotel which is the most expensive option. Hotel itself is nice but slightly dated. What gave it a 5 star rating for us was that we had a kitchenette room on 21st floor with absolutely amazing views. I could have stayed on the balcony and just looked at the views all day (and night).

10

D H

Oct 19, 2025

·

Stayed 1 night

Pool, spa and gym were amazing and beautifully clean and sunny The hotel is in the best location with Albert Park across the road, bustling Vulcan lane and yummy food places Asian, Italian and other cuisines. The view from our apartment was incredible. Good to have dedicated covered parking ($50 pn) Kitchen well stocked with utensils. The only disappointment was no salt or pepper and hardly any tea bags. Also I would like the option of real milk

10

Ingrid

Apr 1, 2023

·

Stayed 2 nights

The room was spacious, bright & nicely furnished. The bathroom was very clean with all the expected accessories. We paid extra for "harbour views", but it'd be more accurate to stay glimpses due to the many high rises obscuring the view. Also that side of the Avani overlooked an area with popular nightspots, so was noisy - even up on 17th floor - until 3am on the Thurs & Fri nights we stayed. The overall location & proximity to CBD & waterfront were great. Parking onsite was easy & secure & we were permitted a park for few extra hours after checking out, which was very helpful.

10

Misty

Jun 12, 2025

·

Stayed 3 nights

Walkable to absolutely everything. Quiet neighbourhood across from park. Paid attached parking garage with 24 hour in and out privileges booked with hotel reservations. Clean and luxurious. Comfy bed. Spacious. Insuite laundry. Separated bedroom area from living area. Full kitchen. Great view of skytower. Pool and hot tubs, gym.

8

Frank

Oct 5, 2025

·

Stayed 5 nights

This was a nice clean place. The staff were excellent. Helpful and very friendly. The hotel wasn’t in the best neighborhood. No restaurant on premises. The plumbing was having issues. And we had a few issues in our unit but over all it was ok. Furniture was very modern and uncomfortable.

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Dining

No on-site restaurant or room service, but in-room kitchens and many nearby cafes and restaurants make meals easy; some note charges for coffee pods and limited complimentary items like milk or tea.

Related guest reviews

10

Jessie

Oct 8, 2024

·

Stayed 3 nights

Loved this facility - very posh, yet very affordable. Well equipped for prepping meals, and we really appreciated the in-room clothes washer and dryer, as well as the dishwasher. Bathroom was lovely with incredible water pressure for the shower. Lovely large balcony with and incredible view of the harbour from the 17th floor. Staff were courteous and helpful and the location was great for walking around, shopping and dining - in the heart of the cbd. If I ever get back to Auckland, I will be staying here again!

10

Craig

Mar 12, 2025

·

Stayed 1 night

Great stay. It’s a regular for us, for good reason. Spacious and clean. It’s starting to look a bit tired in most of the rooms, but not bad overall. The front desk are always welcoming, super helpful and friendly. Being right in the heart of the CBD for shopping, restaurants and cafes it’s not a problem that they don’t offer room service. If you do want to dine in you can get to go food, or can grab ingredients to cook for yourself in the well equipped kitchen. Close to Albert park if you fancy a walk. Overall a great place to stay.

10

Saninder

Jul 18, 2023

·

Central location in arguably one of the best areas to stay in Auckland. Walking distance to heaps of restaurants, queen street, sky tower and the harbour. Clean and spacious rooms. Welcoming and friendly staff.

10

Sandra

Jan 9, 2024

·

Stayed 2 nights

Beautiful hotel, both inside and out, but you should be aware it is really a condo/residence situation, so while the front desk staff were very nice and helpful, there aren't any typical big hotel amenities, such as a restaurants, lounge or even a coffee station. Rooms are large with beautiful balconies and views and very comfortable beds and bathrooms are nice (although I couldn't get the bathtub to drain properly).

8

Nicholas

Jun 12, 2024

·

Stayed 11 nights

Great and convenient location, is near to many cafes and restaurants with Albert Park directly opposite the property. Staff were friendly and helpful. Room was clean, but the cooking hood was greasy and oily. Overall, was a great stay and will definitely return.

10

Christopher

Feb 20, 2025

·

Stayed 2 nights

Nice place to stay, comfy beds, good location and friendly staff. If you need the bar and restaurant however there is none on site!

10

D H

Oct 19, 2025

·

Stayed 1 night

Pool, spa and gym were amazing and beautifully clean and sunny The hotel is in the best location with Albert Park across the road, bustling Vulcan lane and yummy food places Asian, Italian and other cuisines. The view from our apartment was incredible. Good to have dedicated covered parking ($50 pn) Kitchen well stocked with utensils. The only disappointment was no salt or pepper and hardly any tea bags. Also I would like the option of real milk

8

Ana

Apr 23, 2025

·

Stayed 5 nights

Nice and helpful staff. Access to harbor and shopping. Difficult to understand how hotel can provide housekeeping, towel changes and replenish shampoos etc but they charge $2 for every coffee pod they issue. This issue was not a good business practice. Most disappointing .

10

Tristan

Feb 5, 2025

·

Stayed 1 night

Park right across the street, can walk to grocery stores/restaurants, and our unit had in-unit laundry! Will certainly be booking here again.

10

Craig

Aug 9, 2025

·

Stayed 1 night

I always enjoy staying at the Avni Metropolis. The front desk is friendly and welcoming. Compared to other hotels, the Avani Metropolis is very spacious. Although there are no on-site restaurants, the rooms are equipped with a fully equipped kitchen, and numerous cafes and restaurants are nearby.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $129	2 $146	3 $158	4 $164	5 $164	6 $238	7 $314
8 $236	9 $144	10 $169	11 $246	12 $139	13 $128	14 $191
15 $124	16 $159	17 $197	18 $225	19 $190	20 $167	21 $189
22 $110	23 $146	24 $266	25 $161	26 $168	27 $170	28 $170
29 $124	30 $135

Avani Metropolis Auckland Residences

Prices for Avani Metropolis Auckland Residences

Monthly average prices

About this property

Location

Room options

Superior Suite, 1 Bedroom (No Housekeeping)

Suite, 1 Bedroom

Suite, 2 Bedrooms

1 Bedroom Park Suite

Superior Suite, 1 Bedroom

1 Bedroom Executive Park Suite

1 Bedroom Harbour Suite (No Housekeeping)

2 Bedroom Harbour Suite

1 Bedroom Executive Park Suite (No Housekeeping)

1 Bedroom Park Suite (No Housekeeping)

1 Bedroom Harbour Suite

Suite, 1 Bedroom (No Housekeeping)

Guest reviews of Avani Metropolis Auckland Residences

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Avani Metropolis Auckland Residences

Considering this hotel for your Auckland trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $170	22 $138	23 $135	24 $154
25 $121	26 $117	27 $130	28 $143	29 $136	30 $130	31 $210