Napa Mermaid Hotel & Suites
$283
/ night
Avg. for October
Prices for Napa Mermaid Hotel & Suites
Select dates to see prices and availability
$283
/ night
Avg. for October
Monthly average prices
Nightly prices at Napa Mermaid Hotel & Suites average $115 in April, the cheapest month, and $283 in October, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| April | $115 |
| May | $149 |
| June | $159 |
| July | $191 |
| August | $202 |
| September | $195 |
| October | $283 |
| November | $124 |
A
M
J
J
A
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Oct · $283
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Most expensive: October (~$283)
Cheapest: April (~$115)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and an indoor pool. Additional amenities at this hot...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Business amenities
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ayia Napa? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Enjoy international cuisine at Flavors Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Rooms
Make yourself at home in one of the 150 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Location
Located in Ayia Napa (Ayia Napa City Center), Napa Mermaid Hotel & Suites is a 3-minute walk from Glyki Nero Beach and 5 minutes by foot from Ayia Napa Sculpture Park. This spa hotel is 0.4 mi (0.6 km) from Love Bridge and 0.5 mi (0.9 km) from Agios Epifanios Church.
What's nearby
Glyki Nero Beach(0.1 miles)
Pantachou Beach(0.2 miles)
Maistrali Beach(0.2 miles)
Ayia Napa Sculpture Park(0.3 miles)
Love Bridge(0.4 miles)
Ayia Napa Aqueduct(0.5 miles)
Agios Epifanios Church(0.5 miles)
THALASSA Municipal Museum(0.7 miles)
Grecian Bay Beach(0.8 miles)
Ayia Napa Monastery(0.9 miles)
Limanaki Beach(0.9 miles)
Ayia Napa Harbour(0.9 miles)
Ammos Kambouri Beach(0.9 miles)
Church of the Holy Virgin(0.9 miles)
Scuba Base(1 miles)
The preferred airport for Napa Mermaid Hotel & Suites is Larnaca Intl. Airport (LCA)(32.7 miles)
Parking
Restaurant
Swimming pool
Room Service
Tour Desk
Dry Cleaning
Location
Kryou Nerou 45, Ayia Napa City Center, Ayia Napa, Cyprus
Glyki Nero Beach (0.1 miles)
Pantachou Beach (0.2 miles)
Maistrali Beach (0.2 miles)
Ayia Napa Sculpture Park (0.3 miles)
Love Bridge (0.4 miles)
Ayia Napa Aqueduct (0.5 miles)
Room options
10
Grand Suite, Sea View
1 King Bed
and 2 Twin Beds
Sleeps 4
883 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)Outdoor Private Spa TubPrivate Spa Tub
5
Junior Suite with Outdoor Hot Tub
1 Queen Bed
and 1 Sofa Bed
Sleeps 3
452 ft²
Air ConditioningHeatingWi-Fi (Free)
8
Standard Room, Sea View
2 Twin Beds
Sleeps 2
205 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
7
Junior Room, Sea View
1 Full Bed
Sleeps 3
452 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
12
Superior Double Room, Partial Sea View
1 Full Bed
2 Twin Beds
Sleeps 3
237 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
12
Standard Double Or Twin Room, Partial Sea View
1 Full Bed
2 Twin Beds
Sleeps 2
205 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
14
Executive Room, Pool View
1 Full Bed
2 Twin Beds
Sleeps 3
334 ft²
Air ConditioningHeatingWi-Fi (Free)Patio
Guest reviews of Napa Mermaid Hotel & Suites
9.3
Superb
Based on 669 verified reviews
Who stays here?
Couple
65%
Family
14%
Group
16%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
Across the reviews, Napa Mermaid Hotel & Suites stands out for warmly professional staff, very clean and modern spaces, and a setting on the quieter edge of Ayia Napa that remains walkable to central attractions and the shoreline.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Across the reviews, Napa Mermaid Hotel & Suites stands out for warmly professional staff, very clean and modern spaces, and a setting on the quieter edge of Ayia Napa that remains walkable to central attractions and the shoreline.
Facilities frequently praised include a pleasant pool area, a well-equipped gym, a spa with sauna and hammam, live-music evenings at the bar or restaurant, and convenient on-site parking. Rooms are modern and often spacious with sea-view balconies or suites offering extras like plunge pools, though some guests note soft mattresses, limited soundproofing, and occasional maintenance issues with hot tubs or TVs. Dining is widely enjoyed for taste and variety, but vegetarian or vegan options can be limited and some themed buffets feel repetitive. Overall, expect a stylish, relaxing stay near the beach with attentive service.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Guests highlight the pool area, well-equipped gym, spa with sauna and hammam, live-music evenings, and convenient parking. Minor drawbacks include occasional pool sand, pricey treatments, and slow lifts.
Related guest reviews
8
Sander Johannes Maria van
Nov 16, 2024
·
Hotellobby is spacious and nicely decorated. Front desk staff is friendly and helpful. Even in low season (november) an effort is being made to offer some entertainment (live music) in Elia restaurant, which is open until late. A downside is (is you must mention any), the hotel is a 15 minute walk away from an area with more restaurants and bars. That being said, the busstop is only a few minutes away. Not much to complain about the room, it is of good size, bathroom and balcony as well. A minor inconvenience was that tv-channels were not available ('No signal' error) most of the time. Normally no problem, but with the US elections it was, like I said, a minor inconvenience. Unfortunately I did not use the spa facilities, since I found them way too expensive for what I'm used to pay in Thailand. A suggestion I would like to make is to offer the guest, who happens to have his/her birthday whilst staying at the hotel, a small gift. No matter what, may only be a few euro's worth, but that would make the smile after staying here even bigger.
Hotellobby is spacious and nicely decorated. Front desk staff is friendly and helpful. Even in low season (november) an effort is being made to offer some entertainment (live music) in Elia restaurant, which is open until late. A downside is (is you must mention any), the hotel is a 15 minute walk away from an area with more restaurants and bars. That being said, the busstop is only a few minutes away. Not much to complain about the room, it is of good size, bathroom and balcony as well. A minor inconvenience was that tv-channels were not available ('No signal' error) most of the time. Normally no problem, but with the US elections it was, like I said, a minor inconvenience. Unfortunately I did not use the spa facilities, since I found them way too expensive for what I'm used to pay in Thailand. A suggestion I would like to make is to offer the guest, who happens to have his/her birthday whilst staying at the hotel, a small gift. No matter what, may only be a few euro's worth, but that would make the smile after staying here even bigger.
10
Sara
Sep 2, 2025
·
Stayed 1 night
Beautiful Hotel with stunning sea view! Very clean and spacious rooms with AC, friendly and helpful reception staff. Great breakfast selection with many local dishes. Big pool area with plenty of sunbeds to relax in. I wish I could’ve stayed longer!
Beautiful Hotel with stunning sea view! Very clean and spacious rooms with AC, friendly and helpful reception staff. Great breakfast selection with many local dishes. Big pool area with plenty of sunbeds to relax in. I wish I could’ve stayed longer!
10
Claudia
Nov 25, 2024
·
Stayed 5 nights
Waterdruk van de douche kan beter en airco deed het niet altijd goed. Verder vonden wij het hotel, personeel en extra's zoals binnenzwembad, sauna etc geweldig.
Waterdruk van de douche kan beter en airco deed het niet altijd goed. Verder vonden wij het hotel, personeel en extra's zoals binnenzwembad, sauna etc geweldig.
10
Simon
Nov 6, 2025
·
Stayed 3 nights
Lovely hotel with great views. Good access to the beach and a really nice evening bar with live music. Bit of a walk to town
Lovely hotel with great views. Good access to the beach and a really nice evening bar with live music. Bit of a walk to town
8
Camilla Eva Maria
Nov 4, 2024
·
Stayed 7 nights
Bra och fint med bra gym, padel och restaurang. Nära till stranden. Fina klippor och turkost vatten. Blandade dagar med vågor.
Bra och fint med bra gym, padel och restaurang. Nära till stranden. Fina klippor och turkost vatten. Blandade dagar med vågor.
10
maryline
Oct 31, 2025
·
Stayed 3 nights
Ce séjour était excellent, la chambre standard était propre et spacieuse avec une vue partielle sur la mer , l’hôtel est situé à 5min à peine de la plage mais quelques minutes de plus pour aller en ville . Le service est parfait et le personnel a l’écoute et disponible. J’ai pu tester le spa et la piscine quelques détails à améliorer pour le spa mais dans l’ensemble c’était bien. Le petit déjeuner proposé est génial beaucoup de choix à disposition . Je recommande et reviendrais c’est sur ! Merci
Ce séjour était excellent, la chambre standard était propre et spacieuse avec une vue partielle sur la mer , l’hôtel est situé à 5min à peine de la plage mais quelques minutes de plus pour aller en ville . Le service est parfait et le personnel a l’écoute et disponible. J’ai pu tester le spa et la piscine quelques détails à améliorer pour le spa mais dans l’ensemble c’était bien. Le petit déjeuner proposé est génial beaucoup de choix à disposition . Je recommande et reviendrais c’est sur ! Merci
8
Rasads
Jun 30, 2024
·
Stayed 9 nights
Enjoyed the free parking and close proximity to beach and restaurants/ bars but not close enough to hear the noise from clubs/pubs. Breakfast is not dairy-free friendly - had to go and ask for a plant milk each breakfast; no tofu for breakfast. If you eat meat, milk and dairy then the breakfast should be fine. If you are vegan, look for elsewhere. Rooms are not sound-proof. Your neighbours will hear you and you will hear them, especially at night. Swimming pool was ok but had quite a bit sand on the bottom of it. Nice cocktails in the hotel bar. To summarise - between 3 and 4 star hotels. Compared to 4 star hotels in Canary Islands this is a 3 star hotel.
Enjoyed the free parking and close proximity to beach and restaurants/ bars but not close enough to hear the noise from clubs/pubs. Breakfast is not dairy-free friendly - had to go and ask for a plant milk each breakfast; no tofu for breakfast. If you eat meat, milk and dairy then the breakfast should be fine. If you are vegan, look for elsewhere. Rooms are not sound-proof. Your neighbours will hear you and you will hear them, especially at night. Swimming pool was ok but had quite a bit sand on the bottom of it. Nice cocktails in the hotel bar. To summarise - between 3 and 4 star hotels. Compared to 4 star hotels in Canary Islands this is a 3 star hotel.
10
Kayleigh
Nov 11, 2024
·
Stayed 2 nights
Really enjoyed my stay at the Mermaid, it has good facilities, great breakfast, lovely pool and a well equipped gym. The restaurant has live music each night which was excellent. Definitely stay again
Really enjoyed my stay at the Mermaid, it has good facilities, great breakfast, lovely pool and a well equipped gym. The restaurant has live music each night which was excellent. Definitely stay again
10
Chrysanthos
Apr 21, 2025
·
Stayed 3 nights
Πολύ φιλικό, φιλόξενο, ευγενικό και εξυπηρετικό προσωπικο. Πολύ πλούσιο μπουφέ στο πρόγευμα. Καθαρά δωμάτια και κοινόχρηστοι χώροι. Ευρύχωρο δωμάτιο με θέα στη θάλασσα. Σάουνα και χαμάμ καθαρά και σε άρτια θερμοκρασία. Φαγητό στο εστιατόριο εύγεστο και πλούσιες μερίδες
Πολύ φιλικό, φιλόξενο, ευγενικό και εξυπηρετικό προσωπικο. Πολύ πλούσιο μπουφέ στο πρόγευμα. Καθαρά δωμάτια και κοινόχρηστοι χώροι. Ευρύχωρο δωμάτιο με θέα στη θάλασσα. Σάουνα και χαμάμ καθαρά και σε άρτια θερμοκρασία. Φαγητό στο εστιατόριο εύγεστο και πλούσιες μερίδες
10
Leif
Nov 2, 2024
·
Stayed 7 nights
We are her to get some sun, and we did. Location next to Grecian Bay is great, a nice a cosy common beach with very clear water and possibility to jump from the cliffs. Hotel service was excellent, very friendly and service minded. Gym and spa also great as well as the padel court. We used these facilities frequently. Breakfast great. Really not much to complain about, maybe the big road between hotel and the beach, but diffucult to do anything about. Highly recommended.
We are her to get some sun, and we did. Location next to Grecian Bay is great, a nice a cosy common beach with very clear water and possibility to jump from the cliffs. Hotel service was excellent, very friendly and service minded. Gym and spa also great as well as the padel court. We used these facilities frequently. Breakfast great. Really not much to complain about, maybe the big road between hotel and the beach, but diffucult to do anything about. Highly recommended.
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews praise very clean rooms and well-maintained areas. A few note lapses such as inadequate vacuuming, dusty items, or inconsistent housekeeping.
Related guest reviews
10
Sara
Sep 2, 2025
·
Stayed 1 night
Beautiful Hotel with stunning sea view! Very clean and spacious rooms with AC, friendly and helpful reception staff. Great breakfast selection with many local dishes. Big pool area with plenty of sunbeds to relax in. I wish I could’ve stayed longer!
Beautiful Hotel with stunning sea view! Very clean and spacious rooms with AC, friendly and helpful reception staff. Great breakfast selection with many local dishes. Big pool area with plenty of sunbeds to relax in. I wish I could’ve stayed longer!
10
Rengin
Nov 4, 2025
·
Stayed 3 nights
Ich war nun das zweite Mal in Folge in diesem Hotel und bin ausnahmslos zufrieden. Die ganze Hotelanlage ist sauber, modern, ästhetisch. Die Lage ist auch traumhaft, da man in nur 5 min vom Meer entfernt. Das ganze Personal ist sehr freundlich und hilfsbereit. Für mich wird es nicht der letzte Besuch in diesem Hotel sein!
Ich war nun das zweite Mal in Folge in diesem Hotel und bin ausnahmslos zufrieden. Die ganze Hotelanlage ist sauber, modern, ästhetisch. Die Lage ist auch traumhaft, da man in nur 5 min vom Meer entfernt. Das ganze Personal ist sehr freundlich und hilfsbereit. Für mich wird es nicht der letzte Besuch in diesem Hotel sein!
10
Serdar
Oct 1, 2025
·
Stayed 9 nights
Alles war sauber das einzige waren die Putzfrauen. Die waren nicht all zu motiviert ihre Arbeiten zu machen.
Alles war sauber das einzige waren die Putzfrauen. Die waren nicht all zu motiviert ihre Arbeiten zu machen.
10
Ana Lis
May 26, 2025
·
Stayed 2 nights
Beautiful hotel, super-maintained and very clean, with super-friendly staff who make you feel pampered. The facilities are very good, with a full breakfast. It's right across from a wonderful beach. I'm also grateful that we went to celebrate my husband's birthday and they made me feel so welcome. I highly recommend this hotel.
Beautiful hotel, super-maintained and very clean, with super-friendly staff who make you feel pampered. The facilities are very good, with a full breakfast. It's right across from a wonderful beach. I'm also grateful that we went to celebrate my husband's birthday and they made me feel so welcome. I highly recommend this hotel.
4
deborah
Oct 1, 2023
·
Stayed 9 nights
The hot tub was old and water Luke warm and needed a clean and was old and the pillow was not there. We could not use it. The first bedroom plug got stuck in basin. The television did not work in the lounge. Water with a meal in the restaurant with a bar was a cost each time and we were full board. Dust on the televisions in the bedrooms and black suede cushion on couch dirty. The place needs a thorough deep clean. The men by the pool bar if you don’t leave a tip they don’t smile. The only good things was the Mexican salad was delicious and the men behind the bar and the reception were always nice and pleasant. 5000 I spent I should have had an amazing clean in working order suite. This is not a four star hotel.
The hot tub was old and water Luke warm and needed a clean and was old and the pillow was not there. We could not use it. The first bedroom plug got stuck in basin. The television did not work in the lounge. Water with a meal in the restaurant with a bar was a cost each time and we were full board. Dust on the televisions in the bedrooms and black suede cushion on couch dirty. The place needs a thorough deep clean. The men by the pool bar if you don’t leave a tip they don’t smile. The only good things was the Mexican salad was delicious and the men behind the bar and the reception were always nice and pleasant. 5000 I spent I should have had an amazing clean in working order suite. This is not a four star hotel.
10
Chrysanthos
Apr 21, 2025
·
Stayed 3 nights
Πολύ φιλικό, φιλόξενο, ευγενικό και εξυπηρετικό προσωπικο. Πολύ πλούσιο μπουφέ στο πρόγευμα. Καθαρά δωμάτια και κοινόχρηστοι χώροι. Ευρύχωρο δωμάτιο με θέα στη θάλασσα. Σάουνα και χαμάμ καθαρά και σε άρτια θερμοκρασία. Φαγητό στο εστιατόριο εύγεστο και πλούσιες μερίδες
Πολύ φιλικό, φιλόξενο, ευγενικό και εξυπηρετικό προσωπικο. Πολύ πλούσιο μπουφέ στο πρόγευμα. Καθαρά δωμάτια και κοινόχρηστοι χώροι. Ευρύχωρο δωμάτιο με θέα στη θάλασσα. Σάουνα και χαμάμ καθαρά και σε άρτια θερμοκρασία. Φαγητό στο εστιατόριο εύγεστο και πλούσιες μερίδες
10
Chelsea
Oct 20, 2025
·
Stayed 7 nights
Das Hotel hat eine tolle Lage am Stadtrand. Vom Trubel im Zentrum bekommt man wenig mit, man läuft nur 5 Minuten zum Strand, wo 2 Liegen + Schirm 7,50€ kosten. Ins Zentrum läuft man ca. 15 Minuten. Eine Bushaltestelle ist auch 5 Minuten entfernt. Die Anlage ist sehr modern und sauber, das Personal sehr freundlich und hilfsbereit. Es ist zwar kein Adults Only Hotel aber auch definitiv kein klassisches Familienhotel. Eher geeignet für Singles/ Paare. Das à la carte Restaurant gehört nicht direkt zum Hotel aber darf auch genutzt werden (mit Rabatt für Halbpension Gäste). Dort war jeden Abend Livemusik. Unsere Junior Suite war riesig und sehr gut ausgestattet, auf Sonderwünsche wurde eingegangen. Wir haben uns sehr wohl gefühlt und kommen gern wieder.
Das Hotel hat eine tolle Lage am Stadtrand. Vom Trubel im Zentrum bekommt man wenig mit, man läuft nur 5 Minuten zum Strand, wo 2 Liegen + Schirm 7,50€ kosten. Ins Zentrum läuft man ca. 15 Minuten. Eine Bushaltestelle ist auch 5 Minuten entfernt. Die Anlage ist sehr modern und sauber, das Personal sehr freundlich und hilfsbereit. Es ist zwar kein Adults Only Hotel aber auch definitiv kein klassisches Familienhotel. Eher geeignet für Singles/ Paare. Das à la carte Restaurant gehört nicht direkt zum Hotel aber darf auch genutzt werden (mit Rabatt für Halbpension Gäste). Dort war jeden Abend Livemusik. Unsere Junior Suite war riesig und sehr gut ausgestattet, auf Sonderwünsche wurde eingegangen. Wir haben uns sehr wohl gefühlt und kommen gern wieder.
10
Joonas
Aug 11, 2024
·
Stayed 7 nights
Hotel was really clean and comfortable. Rooms were cleaned properly everyday, environment was clean and beautiful. Also the pool area was nice. Breakfast was fresh and there was alot of choices. Also it was nice you could ask the chef make an omelette etc. Staff was very helpful. Helped us rent an atv and got us taxi to the airport. I would recommend this hotel if you visit Agia Napa.
Hotel was really clean and comfortable. Rooms were cleaned properly everyday, environment was clean and beautiful. Also the pool area was nice. Breakfast was fresh and there was alot of choices. Also it was nice you could ask the chef make an omelette etc. Staff was very helpful. Helped us rent an atv and got us taxi to the airport. I would recommend this hotel if you visit Agia Napa.
10
Ole
Jul 10, 2025
·
Stayed 10 nights
A superb hotel with a fantastic location. However, the rooms would benefit from being vacuum cleaned from time to time instead of floors just being washed as it just pushes around dirt like hairs etc. Very delicious breakfast with lots of options to choose from. Very service minded and helpful staff whether at the reception, the pol bar or in the restaurant. Overrall condition is as expected and we would like to come back again.
A superb hotel with a fantastic location. However, the rooms would benefit from being vacuum cleaned from time to time instead of floors just being washed as it just pushes around dirt like hairs etc. Very delicious breakfast with lots of options to choose from. Very service minded and helpful staff whether at the reception, the pol bar or in the restaurant. Overrall condition is as expected and we would like to come back again.
10
Rengin
Nov 2, 2024
·
Stayed 8 nights
Die Unterkunft ist sehr schön. Das Frühstücksbuffet ist vielfältig an seiner Auswahl. Der Strand ist nur ein paar Gehminuten entfernt. Das Personal war immer sehr hilfsbereit. Das Zimmer selbst war sehr sauber und die Einrichtung sehr modern. Wir waren rundum zufrieden und es gibt nichts zu bemängeln.
Die Unterkunft ist sehr schön. Das Frühstücksbuffet ist vielfältig an seiner Auswahl. Der Strand ist nur ein paar Gehminuten entfernt. Das Personal war immer sehr hilfsbereit. Das Zimmer selbst war sehr sauber und die Einrichtung sehr modern. Wir waren rundum zufrieden und es gibt nichts zu bemängeln.
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AI-generated summary based on recent guest reviews
Rooms
Modern, stylish rooms are often spacious with sea views, and suites can include large balconies or plunge pools. Some guests mention soft mattresses, limited soundproofing, small standard bathrooms, or dated elements and hot-tub/TV issues.
Related guest reviews
8
Stephen David
Jun 15, 2023
·
Stayed 7 nights
Nice hotel, on the outskirts of town, if your going for the nightlife in Aiya Napa it might be a little too far away, but if your after peace and quiet then it’s perfect. Good facilities in the hotel, gym was good enough that we used it 4 days out of 7, and the spa looked good although we never used it. Large range of food for breakfast in the main hotel dining area with a second restaurant next to the pool with great views for a lunch looking at the sea. The room was good (Deluxe suite with sea views) , although maybe a little dated and could use a bit of tlc, but everything worked as it should with plenty of space. The hot tub does need a good professional clean, and the cover for the pumps needs new fittings as it is lose. Every staff member we spoke too was friendly, polite and well dressed, very professional looking. All in all we would stay again if ever back in Cyprus.
Nice hotel, on the outskirts of town, if your going for the nightlife in Aiya Napa it might be a little too far away, but if your after peace and quiet then it’s perfect. Good facilities in the hotel, gym was good enough that we used it 4 days out of 7, and the spa looked good although we never used it. Large range of food for breakfast in the main hotel dining area with a second restaurant next to the pool with great views for a lunch looking at the sea. The room was good (Deluxe suite with sea views) , although maybe a little dated and could use a bit of tlc, but everything worked as it should with plenty of space. The hot tub does need a good professional clean, and the cover for the pumps needs new fittings as it is lose. Every staff member we spoke too was friendly, polite and well dressed, very professional looking. All in all we would stay again if ever back in Cyprus.
10
Sara
Sep 2, 2025
·
Stayed 1 night
Beautiful Hotel with stunning sea view! Very clean and spacious rooms with AC, friendly and helpful reception staff. Great breakfast selection with many local dishes. Big pool area with plenty of sunbeds to relax in. I wish I could’ve stayed longer!
Beautiful Hotel with stunning sea view! Very clean and spacious rooms with AC, friendly and helpful reception staff. Great breakfast selection with many local dishes. Big pool area with plenty of sunbeds to relax in. I wish I could’ve stayed longer!
10
CHRISTODOULOS
Aug 23, 2022
·
Stayed 3 nights
Η junior suite που εμενα ηταν πολυ ανετη με ωραιο διπλο κρεβατι, δυο τηλεορασεις, μεγαλο ντους μεγαλο μπαλκονι με θέα στη θαλασσα και την πισίνα και πολύ καθαρο. Το προγευμα σε μπουφε ηταν ικανοποιητικο. Η πισινα του ξενοδοχειου ειναι λίγο μικρη αλλα και παλι ο χωρος γυρω απο αυτην με τα κρεβατάκια ηταν ανετα. Το προσωπικό πολυ φιλικο και εξυπηρετικο. Συστηνεται η διαμονη εκει ανεπιφυλακτα
Η junior suite που εμενα ηταν πολυ ανετη με ωραιο διπλο κρεβατι, δυο τηλεορασεις, μεγαλο ντους μεγαλο μπαλκονι με θέα στη θαλασσα και την πισίνα και πολύ καθαρο. Το προγευμα σε μπουφε ηταν ικανοποιητικο. Η πισινα του ξενοδοχειου ειναι λίγο μικρη αλλα και παλι ο χωρος γυρω απο αυτην με τα κρεβατάκια ηταν ανετα. Το προσωπικό πολυ φιλικο και εξυπηρετικο. Συστηνεται η διαμονη εκει ανεπιφυλακτα
8
Tsipi
Jun 18, 2023
·
Stayed 3 nights
Beds werent so comfortable.
Beds werent so comfortable.
10
Mattia
Aug 15, 2025
·
Stayed 4 nights
Room was very wide. Breakfast and dinner excellent with every night a different theme. In a walking distance to the city center and almost in front of a beautiful beach
Room was very wide. Breakfast and dinner excellent with every night a different theme. In a walking distance to the city center and almost in front of a beautiful beach
10
maryline
Oct 31, 2025
·
Stayed 3 nights
Ce séjour était excellent, la chambre standard était propre et spacieuse avec une vue partielle sur la mer , l’hôtel est situé à 5min à peine de la plage mais quelques minutes de plus pour aller en ville . Le service est parfait et le personnel a l’écoute et disponible. J’ai pu tester le spa et la piscine quelques détails à améliorer pour le spa mais dans l’ensemble c’était bien. Le petit déjeuner proposé est génial beaucoup de choix à disposition . Je recommande et reviendrais c’est sur ! Merci
Ce séjour était excellent, la chambre standard était propre et spacieuse avec une vue partielle sur la mer , l’hôtel est situé à 5min à peine de la plage mais quelques minutes de plus pour aller en ville . Le service est parfait et le personnel a l’écoute et disponible. J’ai pu tester le spa et la piscine quelques détails à améliorer pour le spa mais dans l’ensemble c’était bien. Le petit déjeuner proposé est génial beaucoup de choix à disposition . Je recommande et reviendrais c’est sur ! Merci
10
konstantin
Oct 16, 2025
·
Stayed 4 nights
We really enjoyed our stay at Napa Mermaid Hotel & Suites. Everything was great — the breakfast was delicious, the rooms were very comfortable, and the hotel is perfectly located, close to the beach and the town center. The only small issue was the mattress, which felt a bit too soft or maybe a bit old. Apart from that, everything else was excellent — a solid 5 out of 5 experience!
We really enjoyed our stay at Napa Mermaid Hotel & Suites. Everything was great — the breakfast was delicious, the rooms were very comfortable, and the hotel is perfectly located, close to the beach and the town center. The only small issue was the mattress, which felt a bit too soft or maybe a bit old. Apart from that, everything else was excellent — a solid 5 out of 5 experience!
10
Chelsea
Oct 20, 2025
·
Stayed 7 nights
Das Hotel hat eine tolle Lage am Stadtrand. Vom Trubel im Zentrum bekommt man wenig mit, man läuft nur 5 Minuten zum Strand, wo 2 Liegen + Schirm 7,50€ kosten. Ins Zentrum läuft man ca. 15 Minuten. Eine Bushaltestelle ist auch 5 Minuten entfernt. Die Anlage ist sehr modern und sauber, das Personal sehr freundlich und hilfsbereit. Es ist zwar kein Adults Only Hotel aber auch definitiv kein klassisches Familienhotel. Eher geeignet für Singles/ Paare. Das à la carte Restaurant gehört nicht direkt zum Hotel aber darf auch genutzt werden (mit Rabatt für Halbpension Gäste). Dort war jeden Abend Livemusik. Unsere Junior Suite war riesig und sehr gut ausgestattet, auf Sonderwünsche wurde eingegangen. Wir haben uns sehr wohl gefühlt und kommen gern wieder.
Das Hotel hat eine tolle Lage am Stadtrand. Vom Trubel im Zentrum bekommt man wenig mit, man läuft nur 5 Minuten zum Strand, wo 2 Liegen + Schirm 7,50€ kosten. Ins Zentrum läuft man ca. 15 Minuten. Eine Bushaltestelle ist auch 5 Minuten entfernt. Die Anlage ist sehr modern und sauber, das Personal sehr freundlich und hilfsbereit. Es ist zwar kein Adults Only Hotel aber auch definitiv kein klassisches Familienhotel. Eher geeignet für Singles/ Paare. Das à la carte Restaurant gehört nicht direkt zum Hotel aber darf auch genutzt werden (mit Rabatt für Halbpension Gäste). Dort war jeden Abend Livemusik. Unsere Junior Suite war riesig und sehr gut ausgestattet, auf Sonderwünsche wurde eingegangen. Wir haben uns sehr wohl gefühlt und kommen gern wieder.
10
BIJAYA
Apr 23, 2025
·
Stayed 5 nights
It was a fabulous property very clean superbly located. Great cocktails at the sea view terrace bar. In room dining and the breakfasts were great too. Reception staff was super helpful. Beach and supermarket two min away. We had the room with plunge pool and were very happy with everything.
It was a fabulous property very clean superbly located. Great cocktails at the sea view terrace bar. In room dining and the breakfasts were great too. Reception staff was super helpful. Beach and supermarket two min away. We had the room with plunge pool and were very happy with everything.
10
Niclas
Oct 6, 2024
·
Stayed 7 nights
We stayed in the grand suite and it was great. The staff is so helpful. The beach by the hotel is really good.
We stayed in the grand suite and it was great. The staff is so helpful. The beach by the hotel is really good.
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AI-generated summary based on recent guest reviews
Service
Service is widely described as friendly, attentive, and helpful across departments. Isolated complaints mention a night receptionist handling calls poorly and uneven warmth from some bar staff.
Related guest reviews
10
LEWIS
Aug 28, 2025
·
Stayed 5 nights
We had an amazing stay. The hotel was a wonderful experience. The staff was super polite and so helpful with our two young children ages one and four the food was amazing. The pool and the proximity to the beach and shopping was all within walking distance with our stroller, the meals were fantastic and very Perfect for what we need for our young family.
We had an amazing stay. The hotel was a wonderful experience. The staff was super polite and so helpful with our two young children ages one and four the food was amazing. The pool and the proximity to the beach and shopping was all within walking distance with our stroller, the meals were fantastic and very Perfect for what we need for our young family.
8
Mohamed
Sep 29, 2025
·
Stayed 1 night
The man how's work at night in the reception he didn’t answer well on phone
The man how's work at night in the reception he didn’t answer well on phone
10
claire
Apr 18, 2025
·
Stayed 7 nights
Excellent hotel with amazing staff who couldn't do enough to help and always greeting you With a smile. The hotel is walkable to the centre but also a bus stop outside the the hotel. Food was excellent
Excellent hotel with amazing staff who couldn't do enough to help and always greeting you With a smile. The hotel is walkable to the centre but also a bus stop outside the the hotel. Food was excellent
10
Sara
Sep 2, 2025
·
Stayed 1 night
Beautiful Hotel with stunning sea view! Very clean and spacious rooms with AC, friendly and helpful reception staff. Great breakfast selection with many local dishes. Big pool area with plenty of sunbeds to relax in. I wish I could’ve stayed longer!
Beautiful Hotel with stunning sea view! Very clean and spacious rooms with AC, friendly and helpful reception staff. Great breakfast selection with many local dishes. Big pool area with plenty of sunbeds to relax in. I wish I could’ve stayed longer!
10
maryline
Oct 31, 2025
·
Stayed 3 nights
Ce séjour était excellent, la chambre standard était propre et spacieuse avec une vue partielle sur la mer , l’hôtel est situé à 5min à peine de la plage mais quelques minutes de plus pour aller en ville . Le service est parfait et le personnel a l’écoute et disponible. J’ai pu tester le spa et la piscine quelques détails à améliorer pour le spa mais dans l’ensemble c’était bien. Le petit déjeuner proposé est génial beaucoup de choix à disposition . Je recommande et reviendrais c’est sur ! Merci
Ce séjour était excellent, la chambre standard était propre et spacieuse avec une vue partielle sur la mer , l’hôtel est situé à 5min à peine de la plage mais quelques minutes de plus pour aller en ville . Le service est parfait et le personnel a l’écoute et disponible. J’ai pu tester le spa et la piscine quelques détails à améliorer pour le spa mais dans l’ensemble c’était bien. Le petit déjeuner proposé est génial beaucoup de choix à disposition . Je recommande et reviendrais c’est sur ! Merci
10
Rainer
Oct 23, 2025
·
Stayed 3 nights
Schöner Ausblick, ausgesprochen gutes und reichhaltiges Frühstück, gute Cocktails, freundlicher Service
Schöner Ausblick, ausgesprochen gutes und reichhaltiges Frühstück, gute Cocktails, freundlicher Service
10
Chelsea
Oct 20, 2025
·
Stayed 7 nights
Das Hotel hat eine tolle Lage am Stadtrand. Vom Trubel im Zentrum bekommt man wenig mit, man läuft nur 5 Minuten zum Strand, wo 2 Liegen + Schirm 7,50€ kosten. Ins Zentrum läuft man ca. 15 Minuten. Eine Bushaltestelle ist auch 5 Minuten entfernt. Die Anlage ist sehr modern und sauber, das Personal sehr freundlich und hilfsbereit. Es ist zwar kein Adults Only Hotel aber auch definitiv kein klassisches Familienhotel. Eher geeignet für Singles/ Paare. Das à la carte Restaurant gehört nicht direkt zum Hotel aber darf auch genutzt werden (mit Rabatt für Halbpension Gäste). Dort war jeden Abend Livemusik. Unsere Junior Suite war riesig und sehr gut ausgestattet, auf Sonderwünsche wurde eingegangen. Wir haben uns sehr wohl gefühlt und kommen gern wieder.
Das Hotel hat eine tolle Lage am Stadtrand. Vom Trubel im Zentrum bekommt man wenig mit, man läuft nur 5 Minuten zum Strand, wo 2 Liegen + Schirm 7,50€ kosten. Ins Zentrum läuft man ca. 15 Minuten. Eine Bushaltestelle ist auch 5 Minuten entfernt. Die Anlage ist sehr modern und sauber, das Personal sehr freundlich und hilfsbereit. Es ist zwar kein Adults Only Hotel aber auch definitiv kein klassisches Familienhotel. Eher geeignet für Singles/ Paare. Das à la carte Restaurant gehört nicht direkt zum Hotel aber darf auch genutzt werden (mit Rabatt für Halbpension Gäste). Dort war jeden Abend Livemusik. Unsere Junior Suite war riesig und sehr gut ausgestattet, auf Sonderwünsche wurde eingegangen. Wir haben uns sehr wohl gefühlt und kommen gern wieder.
10
Joonas
Aug 11, 2024
·
Stayed 7 nights
Hotel was really clean and comfortable. Rooms were cleaned properly everyday, environment was clean and beautiful. Also the pool area was nice. Breakfast was fresh and there was alot of choices. Also it was nice you could ask the chef make an omelette etc. Staff was very helpful. Helped us rent an atv and got us taxi to the airport. I would recommend this hotel if you visit Agia Napa.
Hotel was really clean and comfortable. Rooms were cleaned properly everyday, environment was clean and beautiful. Also the pool area was nice. Breakfast was fresh and there was alot of choices. Also it was nice you could ask the chef make an omelette etc. Staff was very helpful. Helped us rent an atv and got us taxi to the airport. I would recommend this hotel if you visit Agia Napa.
10
Claudia
Nov 22, 2025
·
Stayed 5 nights
Hervorragendes Hotel mit sehr zuvorkommenden Angestellten, vom Housekeeping über das Service und Rezeption. Sehr gerne wieder
Hervorragendes Hotel mit sehr zuvorkommenden Angestellten, vom Housekeeping über das Service und Rezeption. Sehr gerne wieder
10
Johan
Nov 2, 2025
·
Stayed 7 nights
Very nice and service minded staff. Recommend this hotel.
Very nice and service minded staff. Recommend this hotel.
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AI-generated summary based on recent guest reviews
Location
Quiet edge-of-town spot a short walk from the beach and about 10–15 minutes to the center, with a nearby bus stop. Not ideal for nightlife seekers, and the hotel is across a road from the beach.
Related guest reviews
8
Stephen David
Jun 15, 2023
·
Stayed 7 nights
Nice hotel, on the outskirts of town, if your going for the nightlife in Aiya Napa it might be a little too far away, but if your after peace and quiet then it’s perfect. Good facilities in the hotel, gym was good enough that we used it 4 days out of 7, and the spa looked good although we never used it. Large range of food for breakfast in the main hotel dining area with a second restaurant next to the pool with great views for a lunch looking at the sea. The room was good (Deluxe suite with sea views) , although maybe a little dated and could use a bit of tlc, but everything worked as it should with plenty of space. The hot tub does need a good professional clean, and the cover for the pumps needs new fittings as it is lose. Every staff member we spoke too was friendly, polite and well dressed, very professional looking. All in all we would stay again if ever back in Cyprus.
Nice hotel, on the outskirts of town, if your going for the nightlife in Aiya Napa it might be a little too far away, but if your after peace and quiet then it’s perfect. Good facilities in the hotel, gym was good enough that we used it 4 days out of 7, and the spa looked good although we never used it. Large range of food for breakfast in the main hotel dining area with a second restaurant next to the pool with great views for a lunch looking at the sea. The room was good (Deluxe suite with sea views) , although maybe a little dated and could use a bit of tlc, but everything worked as it should with plenty of space. The hot tub does need a good professional clean, and the cover for the pumps needs new fittings as it is lose. Every staff member we spoke too was friendly, polite and well dressed, very professional looking. All in all we would stay again if ever back in Cyprus.
10
Rengin
Nov 4, 2025
·
Stayed 3 nights
Ich war nun das zweite Mal in Folge in diesem Hotel und bin ausnahmslos zufrieden. Die ganze Hotelanlage ist sauber, modern, ästhetisch. Die Lage ist auch traumhaft, da man in nur 5 min vom Meer entfernt. Das ganze Personal ist sehr freundlich und hilfsbereit. Für mich wird es nicht der letzte Besuch in diesem Hotel sein!
Ich war nun das zweite Mal in Folge in diesem Hotel und bin ausnahmslos zufrieden. Die ganze Hotelanlage ist sauber, modern, ästhetisch. Die Lage ist auch traumhaft, da man in nur 5 min vom Meer entfernt. Das ganze Personal ist sehr freundlich und hilfsbereit. Für mich wird es nicht der letzte Besuch in diesem Hotel sein!
10
Mattia
Aug 15, 2025
·
Stayed 4 nights
Room was very wide. Breakfast and dinner excellent with every night a different theme. In a walking distance to the city center and almost in front of a beautiful beach
Room was very wide. Breakfast and dinner excellent with every night a different theme. In a walking distance to the city center and almost in front of a beautiful beach
10
Simon
Nov 6, 2025
·
Stayed 3 nights
Lovely hotel with great views. Good access to the beach and a really nice evening bar with live music. Bit of a walk to town
Lovely hotel with great views. Good access to the beach and a really nice evening bar with live music. Bit of a walk to town
10
Andrzej
May 1, 2024
·
Stayed 2 nights
Very convenient location, steps away from the beach and not far from the center. Walking distance to attractions, such as sculpture park and natural bridge/arch--a dramatic cliff. Staff very friendly. good dinning options, bar with live music on Fri/Sat/Sun evening
Very convenient location, steps away from the beach and not far from the center. Walking distance to attractions, such as sculpture park and natural bridge/arch--a dramatic cliff. Staff very friendly. good dinning options, bar with live music on Fri/Sat/Sun evening
10
konstantin
Oct 16, 2025
·
Stayed 4 nights
We really enjoyed our stay at Napa Mermaid Hotel & Suites. Everything was great — the breakfast was delicious, the rooms were very comfortable, and the hotel is perfectly located, close to the beach and the town center. The only small issue was the mattress, which felt a bit too soft or maybe a bit old. Apart from that, everything else was excellent — a solid 5 out of 5 experience!
We really enjoyed our stay at Napa Mermaid Hotel & Suites. Everything was great — the breakfast was delicious, the rooms were very comfortable, and the hotel is perfectly located, close to the beach and the town center. The only small issue was the mattress, which felt a bit too soft or maybe a bit old. Apart from that, everything else was excellent — a solid 5 out of 5 experience!
10
Mark
May 28, 2023
·
Stayed 7 nights
A very clean and tidy hotel, conveniently placed a 10 min walk from the hustle and bustle of the town. Clean beach within 2 mins. Very nice outside seating areas which were great for meeting up with the rest of my group. Staff were attentive but not overly so and the breakfast buffet was exceptional. Special thanks to the concierge who went above and beyond and was also very entertaining.
A very clean and tidy hotel, conveniently placed a 10 min walk from the hustle and bustle of the town. Clean beach within 2 mins. Very nice outside seating areas which were great for meeting up with the rest of my group. Staff were attentive but not overly so and the breakfast buffet was exceptional. Special thanks to the concierge who went above and beyond and was also very entertaining.
10
Chelsea
Oct 20, 2025
·
Stayed 7 nights
Das Hotel hat eine tolle Lage am Stadtrand. Vom Trubel im Zentrum bekommt man wenig mit, man läuft nur 5 Minuten zum Strand, wo 2 Liegen + Schirm 7,50€ kosten. Ins Zentrum läuft man ca. 15 Minuten. Eine Bushaltestelle ist auch 5 Minuten entfernt. Die Anlage ist sehr modern und sauber, das Personal sehr freundlich und hilfsbereit. Es ist zwar kein Adults Only Hotel aber auch definitiv kein klassisches Familienhotel. Eher geeignet für Singles/ Paare. Das à la carte Restaurant gehört nicht direkt zum Hotel aber darf auch genutzt werden (mit Rabatt für Halbpension Gäste). Dort war jeden Abend Livemusik. Unsere Junior Suite war riesig und sehr gut ausgestattet, auf Sonderwünsche wurde eingegangen. Wir haben uns sehr wohl gefühlt und kommen gern wieder.
Das Hotel hat eine tolle Lage am Stadtrand. Vom Trubel im Zentrum bekommt man wenig mit, man läuft nur 5 Minuten zum Strand, wo 2 Liegen + Schirm 7,50€ kosten. Ins Zentrum läuft man ca. 15 Minuten. Eine Bushaltestelle ist auch 5 Minuten entfernt. Die Anlage ist sehr modern und sauber, das Personal sehr freundlich und hilfsbereit. Es ist zwar kein Adults Only Hotel aber auch definitiv kein klassisches Familienhotel. Eher geeignet für Singles/ Paare. Das à la carte Restaurant gehört nicht direkt zum Hotel aber darf auch genutzt werden (mit Rabatt für Halbpension Gäste). Dort war jeden Abend Livemusik. Unsere Junior Suite war riesig und sehr gut ausgestattet, auf Sonderwünsche wurde eingegangen. Wir haben uns sehr wohl gefühlt und kommen gern wieder.
8
Alexandra
May 5, 2025
·
Stayed 1 night
The hotel was nice but not like in the picture, I had sea view, but the hotel is not on the beach, is a little bit fare
The hotel was nice but not like in the picture, I had sea view, but the hotel is not on the beach, is a little bit fare
10
Heinz Ulrich
Jul 5, 2024
·
Stayed 9 nights
Very nice, quietly located hotel on the edge of Aya Napa. Super breakfast, nice rooms, great pool with plenty of sunbeds and a view of the sea. Small beach and the Bridge of Lovers as well as the centre of Aya Napa are within walking distance. Plenty of parking spaces available, about 40 minutes' drive from Larnaca Airport.
Very nice, quietly located hotel on the edge of Aya Napa. Super breakfast, nice rooms, great pool with plenty of sunbeds and a view of the sea. Small beach and the Bridge of Lovers as well as the centre of Aya Napa are within walking distance. Plenty of parking spaces available, about 40 minutes' drive from Larnaca Airport.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and on-site dining earn strong praise for taste, with popular cocktails and occasional live music. Some guests find vegetarian or vegan choices limited and themed buffets repetitive.
Related guest reviews
10
LEWIS
Aug 28, 2025
·
Stayed 5 nights
We had an amazing stay. The hotel was a wonderful experience. The staff was super polite and so helpful with our two young children ages one and four the food was amazing. The pool and the proximity to the beach and shopping was all within walking distance with our stroller, the meals were fantastic and very Perfect for what we need for our young family.
We had an amazing stay. The hotel was a wonderful experience. The staff was super polite and so helpful with our two young children ages one and four the food was amazing. The pool and the proximity to the beach and shopping was all within walking distance with our stroller, the meals were fantastic and very Perfect for what we need for our young family.
10
claire
Apr 18, 2025
·
Stayed 7 nights
Excellent hotel with amazing staff who couldn't do enough to help and always greeting you With a smile. The hotel is walkable to the centre but also a bus stop outside the the hotel. Food was excellent
Excellent hotel with amazing staff who couldn't do enough to help and always greeting you With a smile. The hotel is walkable to the centre but also a bus stop outside the the hotel. Food was excellent
10
Sara
Sep 2, 2025
·
Stayed 1 night
Beautiful Hotel with stunning sea view! Very clean and spacious rooms with AC, friendly and helpful reception staff. Great breakfast selection with many local dishes. Big pool area with plenty of sunbeds to relax in. I wish I could’ve stayed longer!
Beautiful Hotel with stunning sea view! Very clean and spacious rooms with AC, friendly and helpful reception staff. Great breakfast selection with many local dishes. Big pool area with plenty of sunbeds to relax in. I wish I could’ve stayed longer!
10
Adam
Apr 16, 2025
·
Stayed 5 nights
Great hotel with friendly service. Excellent breakfast buffet. Walking distance to a beautiful beach.
Great hotel with friendly service. Excellent breakfast buffet. Walking distance to a beautiful beach.
8
Susanne Kro
Nov 7, 2024
·
Stayed 7 nights
Nice hotel and comfortable room. Good breakfast, but the buffet dinner was mostly the same every evening and under Asia night there dere no asian dishes. Few alternative on fish and seafood.
Nice hotel and comfortable room. Good breakfast, but the buffet dinner was mostly the same every evening and under Asia night there dere no asian dishes. Few alternative on fish and seafood.
10
Loraine
Nov 29, 2024
·
Stayed 10 nights
Have stayed here five times and will no doubt stay again. Wonderful hotel, set on the edge of Ayia Napa, just a hop from a beautiful beach and stunning coastline, and a short drive from Cape Gkreko and the Protaras area. The staff are second to none, from reception to restaurant to housekeeping. Excellent buffet breakfast and themed dinners. However, vegetarian options are limited, but they are very happy to prepare something special to order. Love love love this hotel.
Have stayed here five times and will no doubt stay again. Wonderful hotel, set on the edge of Ayia Napa, just a hop from a beautiful beach and stunning coastline, and a short drive from Cape Gkreko and the Protaras area. The staff are second to none, from reception to restaurant to housekeeping. Excellent buffet breakfast and themed dinners. However, vegetarian options are limited, but they are very happy to prepare something special to order. Love love love this hotel.
8
Rasads
Jun 30, 2024
·
Stayed 9 nights
Enjoyed the free parking and close proximity to beach and restaurants/ bars but not close enough to hear the noise from clubs/pubs. Breakfast is not dairy-free friendly - had to go and ask for a plant milk each breakfast; no tofu for breakfast. If you eat meat, milk and dairy then the breakfast should be fine. If you are vegan, look for elsewhere. Rooms are not sound-proof. Your neighbours will hear you and you will hear them, especially at night. Swimming pool was ok but had quite a bit sand on the bottom of it. Nice cocktails in the hotel bar. To summarise - between 3 and 4 star hotels. Compared to 4 star hotels in Canary Islands this is a 3 star hotel.
Enjoyed the free parking and close proximity to beach and restaurants/ bars but not close enough to hear the noise from clubs/pubs. Breakfast is not dairy-free friendly - had to go and ask for a plant milk each breakfast; no tofu for breakfast. If you eat meat, milk and dairy then the breakfast should be fine. If you are vegan, look for elsewhere. Rooms are not sound-proof. Your neighbours will hear you and you will hear them, especially at night. Swimming pool was ok but had quite a bit sand on the bottom of it. Nice cocktails in the hotel bar. To summarise - between 3 and 4 star hotels. Compared to 4 star hotels in Canary Islands this is a 3 star hotel.
10
Rainer
Oct 23, 2025
·
Stayed 3 nights
Schöner Ausblick, ausgesprochen gutes und reichhaltiges Frühstück, gute Cocktails, freundlicher Service
Schöner Ausblick, ausgesprochen gutes und reichhaltiges Frühstück, gute Cocktails, freundlicher Service
10
Chrysanthos
Apr 21, 2025
·
Stayed 3 nights
Πολύ φιλικό, φιλόξενο, ευγενικό και εξυπηρετικό προσωπικο. Πολύ πλούσιο μπουφέ στο πρόγευμα. Καθαρά δωμάτια και κοινόχρηστοι χώροι. Ευρύχωρο δωμάτιο με θέα στη θάλασσα. Σάουνα και χαμάμ καθαρά και σε άρτια θερμοκρασία. Φαγητό στο εστιατόριο εύγεστο και πλούσιες μερίδες
Πολύ φιλικό, φιλόξενο, ευγενικό και εξυπηρετικό προσωπικο. Πολύ πλούσιο μπουφέ στο πρόγευμα. Καθαρά δωμάτια και κοινόχρηστοι χώροι. Ευρύχωρο δωμάτιο με θέα στη θάλασσα. Σάουνα και χαμάμ καθαρά και σε άρτια θερμοκρασία. Φαγητό στο εστιατόριο εύγεστο και πλούσιες μερίδες
10
BIJAYA
Apr 23, 2025
·
Stayed 5 nights
It was a fabulous property very clean superbly located. Great cocktails at the sea view terrace bar. In room dining and the breakfasts were great too. Reception staff was super helpful. Beach and supermarket two min away. We had the room with plunge pool and were very happy with everything.
It was a fabulous property very clean superbly located. Great cocktails at the sea view terrace bar. In room dining and the breakfasts were great too. Reception staff was super helpful. Beach and supermarket two min away. We had the room with plunge pool and were very happy with everything.
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AI-generated summary based on recent guest reviews
10
Delmon
4 weeks ago
·
Stayed 11 nights
Good, clean room needed more cleaning
Good, clean room needed more cleaning
10
SEFI SHINE
Jul 1, 2026
·
Stayed 8 nights
In one word Wonderful!!!!!!
In one word Wonderful!!!!!!
10
Eleni
Jun 30, 2026
·
Stayed 2 nights
Clean room, great amenities and helpful staff. Breakfast was varied and plentiful. A special shoutout to Expedia, who added the extra upgrade to our room and a free two additional hour’s checkout free of charge!!!
Clean room, great amenities and helpful staff. Breakfast was varied and plentiful. A special shoutout to Expedia, who added the extra upgrade to our room and a free two additional hour’s checkout free of charge!!!
8
Wayne
Jun 27, 2026
·
Stayed 14 nights
Cool at night when sleeping
Cool at night when sleeping
8
christos
Jun 14, 2026
·
Stayed 1 night
Very good option helpful stuff
Very good option helpful stuff
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 14:00 to 23:59
Before 12:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Napa Mermaid Hotel & Suites
Is parking available at the property?
Free self-parking is available on-site, but it is limited.
Is breakfast offered at the hotel?
Yes, breakfast is available and can be enjoyed in the room. The specific type and serving hours are not detailed.
What are the check-in and check-out times?
Check-in is from 14:00 until 23:59, and check-out is at 12:00. Early check-in is available for a fee, subject to availability, and late check-out incurs a fee of EUR 45.00, also subject to availability.
Are airport shuttle services available?
Yes, airport shuttle services are available for a fee of EUR 70.00 per vehicle (one-way, maximum occupancy 3). Guests must contact the property 72 hours prior to arrival to arrange the transfer.
What accessibility features does the property offer?
The property features elevators and step-free entrances, making it accessible for guests with disabilities. Wheelchair-accessible facilities are available in public areas and rooms.
What is the location of the hotel in relation to nearby attractions?
The hotel is located in Ayia Napa City Center, just a 3-minute walk from Glyki Nero Beach and 5 minutes from Ayia Napa Sculpture Park. Other nearby attractions include Love Bridge (0.4 mi) and Agios Epifanios Church (0.5 mi).
Does the hotel have a swimming pool?
Yes, the hotel features both an outdoor and an indoor swimming pool. The outdoor pool is heated and accessible from 9:30 AM to 6:30 PM. Please note that the swimming pool will be closed during the winter.
What are the hotel's policies regarding children?
Children are welcome at the property. The minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Considering this hotel for your Ayia Napa trip?
When are crowds at Napa Mermaid Hotel & Suites in Ayia Napa the heaviest or lightest?
October is the busiest month at Napa Mermaid Hotel & Suites in Ayia Napa, with peak demand and the highest visitor levels. February is the quietest month, so you'll find far fewer crowds and more availability then.
What nearby attractions and travel styles suit Napa Mermaid Hotel & Suites in Ayia Napa?
Napa Mermaid Hotel & Suites in Ayia Napa sits close to Glyki Nero Beach, Ayia Napa Sculpture Park and Love Bridge, with Ayia Napa Harbour and Grecian Bay Beach also within easy reach. The hotel is well suited to couples and groups and leans into beach/coast and romantic themes, making it a good base for seaside relaxation and sightseeing.
How do Napa Mermaid Hotel & Suites' rates compare with other hotels in Ayia Napa?
Napa Mermaid Hotel & Suites in Ayia Napa is cheaper than 12 of 20 comparable hotels nearby, with a typical median of $166 a night versus about $173 for peers.
Prices for upcoming dates
October 2026
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-19: 152.6485539346924USD
- 2026-10-20: 152.2810063269043USD
- 2026-10-21: 152.2810063269043USD
- 2026-10-22: 152.2810063269043USD
- 2026-10-23: 152.2810063269043USD
- 2026-10-24: 151.54507160949709USD
- 2026-10-25: 152.04950941381836USD
- 2026-10-26: 152.2810063269043USD
- 2026-10-27: 152.2810063269043USD
- 2026-10-28: 152.6485539346924USD
- 2026-10-29: 152.2810063269043USD
- 2026-10-30: 152.6485539346924USD
- 2026-10-31: 152.6485539346924USD
- 2026-11-01: 109.80195668518067USD
- 2026-11-02: 110.71641403686523USD
- 2026-11-03: 110.44616297802735USD
- 2026-11-04: 110.71641403686523USD
- 2026-11-05: 110.71641403686523USD
- 2026-11-06: 110.71641403686523USD
- 2026-11-07: 110.44616297802735USD
- 2026-11-08: 113.93779672125244USD
- 2026-11-09: 110.71641403686523USD
- 2026-11-10: 114.04360821734619USD
- 2026-11-11: 110.71641403686523USD
- 2026-11-12: 110.44616297802735USD
- 2026-11-13: 114.04360821734619USD
- 2026-11-14: 110.44616297802735USD
- 2026-11-15: 110.71641403686523USD
- 2026-11-16: 110.44616297802735USD
- 2026-11-17: 110.71641403686523USD
- 2026-11-18: 110.71938655865479USD
- 2026-11-19: 110.71641403686523USD
- 2026-11-20: 110.34957743572998USD
- 2026-11-21: 112.77483826123047USD
- 2026-11-22: 110.71641403686523USD
- 2026-11-23: 113.9731500279541USD
- 2026-11-24: 110.71641403686523USD
- 2026-11-25: 113.9731500279541USD
- 2026-11-26: 112.77483826123047USD
- 2026-11-27: 113.9731500279541USD
- 2026-11-28: 110.71641403686523USD
- 2026-11-29: 110.71641403686523USD
- 2026-11-30: 110.71641403686523USD
- 2026-12-01: NO DATA
- 2026-12-02: NO DATA
- 2026-12-03: NO DATA
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: NO DATA
- 2026-12-07: NO DATA
- 2026-12-08: NO DATA
- 2026-12-09: NO DATA
- 2026-12-10: NO DATA
- 2026-12-11: NO DATA
- 2026-12-12: NO DATA
- 2026-12-13: NO DATA
- 2026-12-14: NO DATA
- 2026-12-15: NO DATA
- 2026-12-16: NO DATA
- 2026-12-17: NO DATA
- 2026-12-18: NO DATA
- 2026-12-19: NO DATA
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- This property uses some solar energy; some water is reused through a grey water recycling system
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property will place an authorization for the 30% of the total amount at the time of the booking for any bookings where payment for the stay will be made on site instead of at the time of booking.
- Pool access available from 9:30 AM to 6:30 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Airport shuttle fee: EUR 70.00 per vehicle (one-way, maximum occupancy 3)
- Early check-in is available for a fee (subject to availability)
- Late check-out fee: EUR 45.00 (subject to availability)
- Crib (infant bed) fee: EUR 25.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Room Service
Tour Desk
Dry Cleaning
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Steam Room
Massage
Spa & Wellness Centre
Barber/Beauty Shop
Body Treatments
Facial Treatments
Poolside Bar
Breakfast in the Room
Allergy-Free Room Available
Beach Sun Loungers
Snack Bar/Deli
Services
Tour Desk
Dry Cleaning
Babysitting / Child Services
Housekeeping
Banquet Facilities
Currency Exchange
Safe-Deposit Box
Bicycle Rental
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Garden
Beach (Nearby)
Scuba Diving
Cycling
Horse Riding
Hiking
Pool Indoor
Pool Outdoor
Outdoor heated pool
Live Music
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi