Hotel El Castell

I stayed at this hotel for four nights and overall had a pleasant experience, especially if you’re looking for a quiet and peaceful environment. The staff were consistently friendly, and the receptionist was particularly polite and helpful. The swimming pool and restaurant were enjoyable, and the cleaning team kept everything well maintained throughout my stay. There were a few practical issues. The charging points in the room weren’t Type‑C or modern, so I had to use an adaptor, and even then the electricity output wasn’t ideal — it took much longer than usual to charge phones. The fridge in the room was also quite small, which wasn’t convenient given the warm weather and the need to keep plenty of drinking water cool. The Wi‑Fi was free, but the coverage and speed weren’t perfect across all areas of the hotel. One major convenience was the free 24/7 parking within the hotel grounds. This was extremely helpful, especially since parking around the hotel and nearby streets is limited. Having secure on‑site parking added peace of mind regarding the safety of the car. First aid was also available at reception, which is reassuring. The hotel is located in a hilly area, so if you plan to walk around, be prepared for some steep paths and uneven terrain — something to keep in mind during hot weather. Despite some outdated room amenities and weaker Wi‑Fi, the hotel offers a peaceful atmosphere, friendly service, and good cleanliness. I would recommend it if you value calm surroun

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The room and the entire property is always well kept and clean

The location was beautiful!! Staff was helpful and friendly!!

Hotel was nice, room was good - older but clean, no complaints air conditioner worked great and beds were comfortable enough. The staff were very unfriendly, were rude and not helpful when it came to anything we asked or needed. Talked to other residents staying and they had the same issue. Would not stay again solely based of off bad customer service.