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Imperial Las Perlas

45 $US

/nuit

Moyenne pour septembre

Imperial Las Perlas - Chambre

Imperial Las Perlas - Chambre

Imperial Las Perlas - Chambre

Imperial Las Perlas - Restaurant

Imperial Las Perlas - Salle de bain

Prix pour Imperial Las Perlas

Sélectionnez les dates pour voir les prix et les disponibilités

45 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Imperial Las Perlas, les prix par nuit s'élèvent en moyenne à 41 $US pendant le mois le moins cher (juin) et à 59 $US pendant le mois le plus cher (décembre), sur la base des 12 derniers mois.

Prix moyen par nuit à Imperial Las Perlas selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	51 $US
février	49 $US
mars	49 $US
avril	51 $US
mai	44 $US
juin	41 $US
juillet	43 $US
août	52 $US
septembre	45 $US
octobre	46 $US
novembre	46 $US
décembre	59 $US

Le plus cher : décembre (env. 59 $US)

Le moins cher : juin (env. 41 $US)

À propos de cet établissement

La détente avant tout ! Profitez des nombreuses options de loisirs disponibles dans l'hébergement, notamment une piscine extérieure, ou admirez la vue qui vous est offerte depuis une terrasse.

Équipements

La détente avant tout ! Profitez des nombreuses options de loisirs disponibles dans l'hébergement, notamment une piscine extérieure, ou admirez la vue qui vous est offerte depuis une terrasse.

Services de l'établissement

Un parking gratuit est disponible dans l'enceinte de l'hébergement.

Repas

Vous profiterez de repas généreux restaurant mais l'hébergement abrite également un café. Et pour combler tous vos petits creux, cet hôtel propose également un service d'étage (horaires limités). Pour que vous puissiez faire connaissance avec les autres convives, l'hébergement vous invite à participer à une réception gratuite organisée tous les jours. L'hébergement vous invite à la détente dans un de ses 2 bars/lounges. Un petit déjeuner buffet est servi tous les jours de 07 h 00 à 10 h 30 moyennant un supplément.

Chambres

Les 115 chambres climatisées de l'hébergement vous invitent à la détente et comprennent une télévision LED. Des chaînes par câble sont à votre disposition et vous invitent au divertissement. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Le service d'entretien est assuré tous les jours, alors que d'autres équipements sont disponibles sur demande, notamment un fer / une planche à repasser.

Emplacement

Se trouvant à Cancún (Zona Hotelera), Hotel Imperial las Perlas est à moins de 10 minutes en voiture de Plage Tortuga et de Centre commercial Plaza Las Americas Cancún. Cet hôtel se trouve à 11,5 km de Cancún Center (centre de congrès) et à 11,9 km de La Isla (centre commercial).

À proximité

Plage Las Perlas(0.2 miles)
Lagune Nichupté(0.3 miles)
Plage Playa Linda(0.7 miles)
Centre commercial Puerto Cancun Marina Town Center(0.8 miles)
Théâtre de Cancún(1.1 miles)
Tour Escénica(1.1 miles)
Plage de Langosta(1.6 miles)
Puerto Cancun Golf Course(1.7 miles)
Monument Dialogo Norte-Sur(1.9 miles)
Bâtiment municipal Benito Juárez(2 miles)
Parc Las Palapas(2.1 miles)
Centre commercial Plaza Las Américas(2.2 miles)
Mercado 23(2.3 miles)
Théâtre Xbalamqué(2.3 miles)
Marché d’artisanat Plaza 28(2.4 miles)
Aéroport international de Cancún (CUN)(12.2 miles)
Aéroport international de Tulum (TQO)(107.5 miles)

Emplacement

Boulevard Kukulkan KM 2.5, Avenida Kukulkan, Cancún, Benito Juárez, Quintana Roo, Mexique

Plage Las Perlas (0.2 miles)

Lagune Nichupté (0.3 miles)

Plage Playa Linda (0.7 miles)

Centre commercial Puerto Cancun Marina Town Center (0.8 miles)

Théâtre de Cancún (1.1 miles)

Tour Escénica (1.1 miles)

Plus d'informations sur l'emplacement

Options de chambre

5

Chambre Double Standard

Détails de la chambre

2 Lits Doubles

Couchages 4

215 ft²

Climatisation

Salle de bain privée

Berceau(x) (gratuit)

1

Chambre Standard

Détails de la chambre

1 Grand Lit Double

Couchages 2

Climatisation

Salle de bain privée

Télévision

Avis des voyageurs sur Imperial Las Perlas

6.9

Agréable

Basé sur 1 001 avis vérifiés

Qui séjourne ici ?

Affaires

4%

Couples

33%

Familles

38%

Groupes

17%

Solo

5%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

À l'Hôtel Imperial las Perlas, les voyageurs décrivent un séjour économique et sans fioritures dans un établissement vieillissant, avec une propreté inégale et une minuscule plage face à la marina peu propice à la baignade, le tout compensé par un personnel généralement amical et des transports pratiques.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

À l'Hôtel Imperial las Perlas, les voyageurs décrivent un séjour économique et sans fioritures dans un établissement vieillissant, avec une propreté inégale et une minuscule plage face à la marina peu propice à la baignade, le tout compensé par un personnel généralement amical et des transports pratiques.

Les chambres sont spacieuses mais datées, avec des signalements fréquents de nuisances sonores, d'une eau chaude et d'un Wi-Fi faibles ou intermittents, d'odeurs de renfermé et de problèmes d'entretien occasionnels. Les installations semblent usées, il n'y a pas d'ascenseur et le parking est limité ; la petite piscine est généralement propre, mais le front de mer sert également de quai d'embarquement très fréquenté pour les excursions. Les options du buffet sont basiques et répétitives avec des horaires restreints, bien que certains clients les aient jugées acceptables pour le prix. Attendez-vous à une base simple, axée sur le budget, si vous prévoyez de passer vos journées à explorer les environs.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations sont datées : il n'y a pas d'ascenseur, le parking est limité et la petite piscine est généralement propre mais basique. Le front de mer fait office de quai d'excursions très fréquenté, avec une plage quasi inexistante pour la baignade.

Avis de voyageur à ce sujet

4

MARIA

13 mars 2025

·

The beach is not clean for swimming and there is a lot of people around due to tours.

The beach is not clean for swimming and there is a lot of people around due to tours.

2

Jose

20 déc. 2024

·

A séjourné 6 nuits

On 3rd floor with no elevator, no fridge, lost power multiple times. Cable and internet not reliable. Older buildings with no real beach access to enjoy. Staff not to bright. Small pool with not nothing to do onsite

On 3rd floor with no elevator, no fridge, lost power multiple times. Cable and internet not reliable. Older buildings with no real beach access to enjoy. Staff not to bright. Small pool with not nothing to do onsite

6

nadia

26 nov. 2024

·

A séjourné 1 nuit

It was ok, staff very nice.. no elevator if you have heavy luggage. Pool looked clean, drinks not good, food was ok. There is a public beach a 2 mnts walk but the water not so clear and has a lot of seaweed... the hotel has a small beach right in front of the marina where boat tours take olace so is not really private. A lot of ppl passing by.

It was ok, staff very nice.. no elevator if you have heavy luggage. Pool looked clean, drinks not good, food was ok. There is a public beach a 2 mnts walk but the water not so clear and has a lot of seaweed... the hotel has a small beach right in front of the marina where boat tours take olace so is not really private. A lot of ppl passing by.

6

PREYA

4 déc. 2024

·

A séjourné 3 nuits

The staff was always courteous, pleasant, and helpful. The location is prime and close to shopping, dining, and other activities. Whilst the food is amicable there is always a variety. However, I felt it lacked the authenticity of the Mexcian cuisine. Nevertheless, it was a pleasant experience and we wholeheartedly enjoyed the company of our evening dinner crew. My advice for future travelers, please communicate ahead of time, especially if you have elderly or disabled individuals in your crew. This hotel does NOT have an elevator or escalator. So communicating ahead of time gives the property time to prepare the proper ground floor. Thanks!

The staff was always courteous, pleasant, and helpful. The location is prime and close to shopping, dining, and other activities. Whilst the food is amicable there is always a variety. However, I felt it lacked the authenticity of the Mexcian cuisine. Nevertheless, it was a pleasant experience and we wholeheartedly enjoyed the company of our evening dinner crew. My advice for future travelers, please communicate ahead of time, especially if you have elderly or disabled individuals in your crew. This hotel does NOT have an elevator or escalator. So communicating ahead of time gives the property time to prepare the proper ground floor. Thanks!

2

Arturo

31 déc. 2024

·

A séjourné 1 nuit

The staff is friendly but useless. My room didn't have internet. I called multiple times and no answer. Then they said they will send someone but never did. It says it has parking included but they only have 10 spots for 175 rooms. If you dont find one then you need to park 25 minutes away since there's no shuttle

The staff is friendly but useless. My room didn't have internet. I called multiple times and no answer. Then they said they will send someone but never did. It says it has parking included but they only have 10 spots for 175 rooms. If you dont find one then you need to park 25 minutes away since there's no shuttle

8

Mariya

10 mars 2025

·

A séjourné 1 nuit

There is very limited parking available, with the risk that you might be hit food could be better you get what you pay for

There is very limited parking available, with the risk that you might be hit food could be better you get what you pay for

8

Enes

16 févr. 2024

·

A séjourné 10 nuits

Generally property was ok. Do not have own beach. On front is sealing boats where tourist coming. So to swim you need go maybe 100 M on other side. We have all inclusive deal , to bad they not serve coffee after meals hours. And restaurant need some updates, is not well organized , where is drinking there is noise, but wish they be less at midnight

Generally property was ok. Do not have own beach. On front is sealing boats where tourist coming. So to swim you need go maybe 100 M on other side. We have all inclusive deal , to bad they not serve coffee after meals hours. And restaurant need some updates, is not well organized , where is drinking there is noise, but wish they be less at midnight

6

Louis

27 nov. 2024

·

A séjourné 3 nuits

Few things are very disappointing like : 1- there's absolutely no beach (about 20ft, 6 chairs) 2- the sea sight is even worst ! In front of the 6 chairs there's is the Cancun Sailing Matin (an over sea building and many boats booking the view) 3- my checkout was at noon while my leaving transport was at 16 o'clock, I was then ordered to stay in the lobby for the 4 hours with NO FOOD nor Water ... Staff and cleanliness are both very good.

Few things are very disappointing like : 1- there's absolutely no beach (about 20ft, 6 chairs) 2- the sea sight is even worst ! In front of the 6 chairs there's is the Cancun Sailing Matin (an over sea building and many boats booking the view) 3- my checkout was at noon while my leaving transport was at 16 o'clock, I was then ordered to stay in the lobby for the 4 hours with NO FOOD nor Water ... Staff and cleanliness are both very good.

6

Monica

4 juin 2024

·

A séjourné 3 nuits

Downfall is no elevator.

Downfall is no elevator.

4

Melanie

16 août 2025

·

A séjourné 6 nuits

Staff very kind, good location. Not a lot of parking spots but the staff always managed to find spots to park. Not a real beach, many boats are leaving in front of the place, can’t swim there. The place needs a lot of updates (room, pool, bathroom), we were very disgusted by the birds that would fly in the buffet breakfast in the morning. It seems like a commun thing as no one cares anymore. We will not go there again.

Staff very kind, good location. Not a lot of parking spots but the staff always managed to find spots to park. Not a real beach, many boats are leaving in front of the place, can’t swim there. The place needs a lot of updates (room, pool, bathroom), we were very disgusted by the birds that would fly in the buffet breakfast in the morning. It seems like a commun thing as no one cares anymore. We will not go there again.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est inconstante, avec des signalements répétés de cafards, d'odeurs de renfermé, de linge sale et de salles de bain mal nettoyées. Quelques clients ont toutefois trouvé leurs chambres ou les parties communes propres.

Avis de voyageur à ce sujet

4

Lizbeth Yesenia

11 avr. 2025

·

A séjourné 4 nuits

Habia cucarachas y no limpiaban la habitación de manera adecuada, por ejemplo la mesa nunca la limpiaron la dejaron sucia

Habia cucarachas y no limpiaban la habitación de manera adecuada, por ejemplo la mesa nunca la limpiaron la dejaron sucia

2

Alma

12 mars 2024

·

A séjourné 4 nuits

I don’t like to give negative reviews but our room had cockroaches, the shower was terrible. The room smelled dirty. Staff was not friendly. The restaurant food made me sick. I will not be staying here again.

I don’t like to give negative reviews but our room had cockroaches, the shower was terrible. The room smelled dirty. Staff was not friendly. The restaurant food made me sick. I will not be staying here again.

4

Luciana

25 juil. 2025

·

A séjourné 3 nuits

The photos is very misleading. The hotel beach is a port and you can’t swim. The water is dirty and is not a true beach. The room has two cockroach and it was very humid. The food choice was very limited… not worth it.

The photos is very misleading. The hotel beach is a port and you can’t swim. The water is dirty and is not a true beach. The room has two cockroach and it was very humid. The food choice was very limited… not worth it.

4

Carlos

14 oct. 2025

·

A séjourné 2 nuits

Horrible limpieza cucarachas en habitación y en restaurante Pisos pegajosos como de basura derramada en la habitación Ni siquiera barrieron bien cuando hicieron limpieza es una lástima porque sus precios y ubicación son buenas sus instalaciones algo viejas pero bonitas pero la limpieza es un caso parte

Horrible limpieza cucarachas en habitación y en restaurante Pisos pegajosos como de basura derramada en la habitación Ni siquiera barrieron bien cuando hicieron limpieza es una lástima porque sus precios y ubicación son buenas sus instalaciones algo viejas pero bonitas pero la limpieza es un caso parte

2

Ricardo

11 août 2025

·

A séjourné 3 nuits

Pesimo canas sucias y con pelos y cucarachas, no utilice el hotel y no quieren devolver el dinero

Pesimo canas sucias y con pelos y cucarachas, no utilice el hotel y no quieren devolver el dinero

6

Alberto

31 mai 2025

·

A séjourné 7 nuits

Había cucarachas en la habitación.

Había cucarachas en la habitación.

4

Nohora

1 avr. 2024

·

A séjourné 4 nuits

Nice staff and area but we found cockroach all over our bathroom after a day at the beach, which was very unpleasant

Nice staff and area but we found cockroach all over our bathroom after a day at the beach, which was very unpleasant

2

Mayté

23 juin 2023

·

A séjourné 3 nuits

Fatal, terrible, con cucarachas

Fatal, terrible, con cucarachas

10

Ivan Alejandro

3 avr. 2025

·

A séjourné 4 nuits

Había cucarachas en la habitación y la comida no era buena

Había cucarachas en la habitación y la comida no era buena

2

Alejandra

20 févr. 2025

·

A séjourné 2 nuits

Había cucarachas en la habitación

Había cucarachas en la habitación

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont grandes mais basiques et datées, avec des commentaires fréquents sur le bruit, les odeurs de moisi, l'eau chaude ou la climatisation intermittentes, ainsi qu'un Wi-Fi lent ou instable. Certaines unités offrent une vue sur l'océan ou la piscine.

Avis de voyageur à ce sujet

6

Glauber Vilane

31 mars 2025

·

A séjourné 4 nuits

The staff is amazing, but the facilities should be modernized and provide a better experience as the room smells musty and furniture is very old.

The staff is amazing, but the facilities should be modernized and provide a better experience as the room smells musty and furniture is very old.

2

Alberto

26 oct. 2025

·

A séjourné 3 nuits

The hotel furniture is very old, it seems like it's been there since the 80s and needs some serious maintenance.

The hotel furniture is very old, it seems like it's been there since the 80s and needs some serious maintenance.

6

Julio

20 oct. 2025

·

A séjourné 9 nuits

Limited beer selection,the food was always cold,good staf,clean areas but very outdated,doors slamed all day and night because otherwise they won't close. The noise start around 5:30 in the morning till around 11pm

Limited beer selection,the food was always cold,good staf,clean areas but very outdated,doors slamed all day and night because otherwise they won't close. The noise start around 5:30 in the morning till around 11pm

10

Alan

12 nov. 2024

·

A séjourné 2 nuits

Older hotel right on the bay by the ferry to Isla Mujeres. Basic rooms but large and clean. The restaurant is not fancy but the food is excellent and the drinks are affordable. Fun Mexican music plays in the bar in the evening and the crowd is fun. It all quiets down by midnight. Nice pool, great staff, I had a very pleasant relaxing 2-day stay.

Older hotel right on the bay by the ferry to Isla Mujeres. Basic rooms but large and clean. The restaurant is not fancy but the food is excellent and the drinks are affordable. Fun Mexican music plays in the bar in the evening and the crowd is fun. It all quiets down by midnight. Nice pool, great staff, I had a very pleasant relaxing 2-day stay.

10

Anna

23 avr. 2024

·

A séjourné 4 nuits

Large clean rooms, comfortable mattresses, great service.

Large clean rooms, comfortable mattresses, great service.

4

olga

26 sept. 2025

·

A séjourné 4 nuits

Escogí regresar porque la anterior vez tuve grata estancia en esta las sábanas y almohadas tenían cabellos el aire acondicionado no funcionaba la cama rechinaba estaba suelta una tabla de reporto y no arreglaron el aire, la persona del aseo fue a reclamar is por las sábanas muy grosera.. La cama si la arreglaron

Escogí regresar porque la anterior vez tuve grata estancia en esta las sábanas y almohadas tenían cabellos el aire acondicionado no funcionaba la cama rechinaba estaba suelta una tabla de reporto y no arreglaron el aire, la persona del aseo fue a reclamar is por las sábanas muy grosera.. La cama si la arreglaron

6

Raphael

10 juil. 2025

·

A séjourné 6 nuits

It older than the picture look and it happen to be sea weed season when i went so acces to the beach was limited. The room are old but clean, the staff are nice but verry limited to speak english. The hotel has zero sound proofing so expect it to be loud in very early till late at night. The dinning option in very limited i would not recomend the all inclusive option. Very good budget hotel perfect to save money so you can invest on going on adventure to explore Mexico

It older than the picture look and it happen to be sea weed season when i went so acces to the beach was limited. The room are old but clean, the staff are nice but verry limited to speak english. The hotel has zero sound proofing so expect it to be loud in very early till late at night. The dinning option in very limited i would not recomend the all inclusive option. Very good budget hotel perfect to save money so you can invest on going on adventure to explore Mexico

8

DAVID

8 mai 2025

·

A séjourné 1 nuit

Es un hotel que cumple on lo nesesario para sopesarse no es lujo es económico pero es confortable lo único q es muy lento el Wi-FI y en mi casa que estuve por causa laboral si es algo que nesecito mucho

Es un hotel que cumple on lo nesesario para sopesarse no es lujo es económico pero es confortable lo único q es muy lento el Wi-FI y en mi casa que estuve por causa laboral si es algo que nesecito mucho

2

Arturo

31 déc. 2024

·

A séjourné 1 nuit

The staff is friendly but useless. My room didn't have internet. I called multiple times and no answer. Then they said they will send someone but never did. It says it has parking included but they only have 10 spots for 175 rooms. If you dont find one then you need to park 25 minutes away since there's no shuttle

The staff is friendly but useless. My room didn't have internet. I called multiple times and no answer. Then they said they will send someone but never did. It says it has parking included but they only have 10 spots for 175 rooms. If you dont find one then you need to park 25 minutes away since there's no shuttle

4

López Hernandez

22 oct. 2025

·

A séjourné 6 nuits

El hotel presenta de manera significativa deterioro en las habitaciones (al menos en la que se asignó a un servidor y a otro compañero más), huele a viejo, la limpieza deja mucho que decir! Hay hongo en las cortinas, no hay agua caliente todo el tiempo, y el AA, suena como a camión viejo materialista, tenemos entendido que no hay habitaciones disponibles para un cambio! En estas casi 4 noches que llevamos, un servidor y mi compañero no hemos dormido del todo bien ante estas situaciones, aparte del ruido que repente hay cerca de nuestra habitación.

El hotel presenta de manera significativa deterioro en las habitaciones (al menos en la que se asignó a un servidor y a otro compañero más), huele a viejo, la limpieza deja mucho que decir! Hay hongo en las cortinas, no hay agua caliente todo el tiempo, y el AA, suena como a camión viejo materialista, tenemos entendido que no hay habitaciones disponibles para un cambio! En estas casi 4 noches que llevamos, un servidor y mi compañero no hemos dormido del todo bien ante estas situaciones, aparte del ruido que repente hay cerca de nuestra habitación.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Les avis sur le service sont mitigés : beaucoup louent le personnel accueillant et serviable des restaurants et bars, tandis que la réception et l'enregistrement peuvent être lents ou brusques, avec parfois des barrières linguistiques.

Avis de voyageur à ce sujet

4

Victor

8 mars 2025

·

A séjourné 4 nuits

You get what you paid for. If you just need a please to sleep and want ocean view this place works. The staff was very polite and attentive at the restaurant for breakfast, but the personal at the front desk were terrible.

You get what you paid for. If you just need a please to sleep and want ocean view this place works. The staff was very polite and attentive at the restaurant for breakfast, but the personal at the front desk were terrible.

2

Mayra

11 juil. 2025

·

A séjourné 6 nuits

The food was horrible, the front desk staff very unfriendly.

The food was horrible, the front desk staff very unfriendly.

8

Francine

24 sept. 2024

·

A séjourné 5 nuits

Loved the staff.... Antonio, Eduardo made my stay wonderful!

Loved the staff.... Antonio, Eduardo made my stay wonderful!

10

Darya

5 nov. 2025

·

A séjourné 6 nuits

Staff was great through the entire stay. Helped us to check in early and were always available during meal times. Great location and proximity to the public beach. Good bar, a little limited food selection, but always fresh.

Staff was great through the entire stay. Helped us to check in early and were always available during meal times. Great location and proximity to the public beach. Good bar, a little limited food selection, but always fresh.

10

Gabrielle

17 août 2025

·

A séjourné 6 nuits

Was an amazing experience with lovely staff.

Was an amazing experience with lovely staff.

10

Bianca

28 mai 2024

·

A séjourné 7 nuits

Amazing customer service from this hotel we stay here every year Because of the great service that they provide us! Hasiel the gentleman from the front of the lobby and ALL the staff of the hotel are just amazing they provided us with great customer service & throughout our visit they were always very friendly welcoming and attentive to our needs! This hotel & the room were very clean throughout our visit the food and the drinks at the bar were delicious. We will be back!! Amazing Staff!

Amazing customer service from this hotel we stay here every year Because of the great service that they provide us! Hasiel the gentleman from the front of the lobby and ALL the staff of the hotel are just amazing they provided us with great customer service & throughout our visit they were always very friendly welcoming and attentive to our needs! This hotel & the room were very clean throughout our visit the food and the drinks at the bar were delicious. We will be back!! Amazing Staff!

6

Jose antonio

12 avr. 2025

·

A séjourné 1 nuit

Muy mala atención de la recepcionista. El baño de la habitación olía bastante desagradable.

Muy mala atención de la recepcionista. El baño de la habitación olía bastante desagradable.

6

Yvonne

27 févr. 2025

·

A séjourné 4 nuits

Upon arrival the staff member at check in spoke so fast I could hardly understand anything said. Then you have to see another person so they can give you a towel card and entice you to book through them any tours but this person spoke so fast as well. Slow down, The hotel itself is in a convenient location. Breakfast buffet, sounds great, if only there were choices.. I tried to pay for lunch/snack but the first time I went the staff had zero interest in attending. Too busy chatting amongst themselves and the bartender. At least two days later when I returned the staff seemed more attentive.

Upon arrival the staff member at check in spoke so fast I could hardly understand anything said. Then you have to see another person so they can give you a towel card and entice you to book through them any tours but this person spoke so fast as well. Slow down, The hotel itself is in a convenient location. Breakfast buffet, sounds great, if only there were choices.. I tried to pay for lunch/snack but the first time I went the staff had zero interest in attending. Too busy chatting amongst themselves and the bartender. At least two days later when I returned the staff seemed more attentive.

2

NIURKA MARTINEZ

24 mars 2025

·

A séjourné 3 nuits

When we arrived at the hotel we went to check in, the girl at the reception was not at all friendly, we found that the hotel had no electricity, at 4 pm they gave us the room when we arrived there was no water in the shower we had to wait a while for the water to come on. The room doors were unpainted, the sink was clogged, the towels were of no quality whatsoever. The employees were not friendly at all. The only person who was very friendly at all times was the bartender Leonardo. The food was terrible, there was no toaster at breakfast, I really do not recommend that hotel. They did not have a smoking area if they saw you smoking outside they would call you out.

When we arrived at the hotel we went to check in, the girl at the reception was not at all friendly, we found that the hotel had no electricity, at 4 pm they gave us the room when we arrived there was no water in the shower we had to wait a while for the water to come on. The room doors were unpainted, the sink was clogged, the towels were of no quality whatsoever. The employees were not friendly at all. The only person who was very friendly at all times was the bartender Leonardo. The food was terrible, there was no toaster at breakfast, I really do not recommend that hotel. They did not have a smoking area if they saw you smoking outside they would call you out.

10

James

29 sept. 2025

·

A séjourné 1 nuit

Top floor was quiet, easy to walk to the pool &nearby beach. Staff was very helpful after initial language barrier. Easy to take a cab or ride to plazas and beaches. Older building but clean and accessible. Not sure if there is an elevator. Store that sells water and convenience store nearby. AC and hot water worked fine. Not loud with dogs or traffic. Not all-inclusive but good if you can take care of your own needs.

Top floor was quiet, easy to walk to the pool &nearby beach. Staff was very helpful after initial language barrier. Easy to take a cab or ride to plazas and beaches. Older building but clean and accessible. Not sure if there is an elevator. Store that sells water and convenience store nearby. AC and hot water worked fine. Not loud with dogs or traffic. Not all-inclusive but good if you can take care of your own needs.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement est pratique pour les bus et pour se déplacer dans la Zone Hôtelière, les excursions pour Isla Mujeres partant du quai de l'établissement. Pour trouver de meilleures plages de baignade, les clients se rendent souvent à pied ou en transport vers des sites publics à proximité.

Avis de voyageur à ce sujet

8

walter

20 déc. 2024

·

A séjourné 1 nuit

Great central area and close to everything you need.

Great central area and close to everything you need.

10

Darya

5 nov. 2025

·

A séjourné 6 nuits

Staff was great through the entire stay. Helped us to check in early and were always available during meal times. Great location and proximity to the public beach. Good bar, a little limited food selection, but always fresh.

Staff was great through the entire stay. Helped us to check in early and were always available during meal times. Great location and proximity to the public beach. Good bar, a little limited food selection, but always fresh.

10

Thomas

15 juil. 2024

·

A séjourné 9 nuits

Overall it was a very good stay, it is located directly on the beach, within walking distance to lots of stores and restaurants. The hotel zone is a really safe area and you can grab one of the electric scooters and explore the area, or Uber or get a taxi. The hotel itself was decent, although there could be some updates and fixes to the rooms. The AC was very cold and the bathrooms were nice, there was a great view of the ocean too. The staff were all very friendly and accommodating, especially those working the buffets and the bar. Sissy gets 5 stars also, she was awesome and very helpful. If you get a chance take one of the boat tours to isla mujeres (which leaves right from the beach on the hotel property) it was very affordable and it was a lot of fun. Just know what you are getting if you book this hotel since it is a touristy beach resort: there are some flaws with the rooms, there are a ton of people everywhere, not everyone speaks English but most do, the food was okay (it is a buffet so don’t expect Michelin star food), and there are a ton of people living there looking to take advantage of all the tourists. Allow yourself to have fun and don’t nitpick the little things.. besides, there’s free booze and beautiful beaches

Overall it was a very good stay, it is located directly on the beach, within walking distance to lots of stores and restaurants. The hotel zone is a really safe area and you can grab one of the electric scooters and explore the area, or Uber or get a taxi. The hotel itself was decent, although there could be some updates and fixes to the rooms. The AC was very cold and the bathrooms were nice, there was a great view of the ocean too. The staff were all very friendly and accommodating, especially those working the buffets and the bar. Sissy gets 5 stars also, she was awesome and very helpful. If you get a chance take one of the boat tours to isla mujeres (which leaves right from the beach on the hotel property) it was very affordable and it was a lot of fun. Just know what you are getting if you book this hotel since it is a touristy beach resort: there are some flaws with the rooms, there are a ton of people everywhere, not everyone speaks English but most do, the food was okay (it is a buffet so don’t expect Michelin star food), and there are a ton of people living there looking to take advantage of all the tourists. Allow yourself to have fun and don’t nitpick the little things.. besides, there’s free booze and beautiful beaches

8

Tim

17 déc. 2023

·

A séjourné 2 nuits

Nice place, great staff. Food is ok, not amazing, not awful. Good location in Cancun. Can be loud at night. Can't really swim at the ocean in front, really dirty water, all the snorkel and catamaran tours originate from this location. Price is right and staff tries hard to accomodate you

Nice place, great staff. Food is ok, not amazing, not awful. Good location in Cancun. Can be loud at night. Can't really swim at the ocean in front, really dirty water, all the snorkel and catamaran tours originate from this location. Price is right and staff tries hard to accomodate you

8

Stephen

26 avr. 2024

·

A séjourné 5 nuits

Really great place. And if you want to go to Isla Mujeres the boats leave literally at the back of the hotel. So convenient.

Really great place. And if you want to go to Isla Mujeres the boats leave literally at the back of the hotel. So convenient.

10

James

29 sept. 2025

·

A séjourné 1 nuit

Top floor was quiet, easy to walk to the pool &nearby beach. Staff was very helpful after initial language barrier. Easy to take a cab or ride to plazas and beaches. Older building but clean and accessible. Not sure if there is an elevator. Store that sells water and convenience store nearby. AC and hot water worked fine. Not loud with dogs or traffic. Not all-inclusive but good if you can take care of your own needs.

Top floor was quiet, easy to walk to the pool &nearby beach. Staff was very helpful after initial language barrier. Easy to take a cab or ride to plazas and beaches. Older building but clean and accessible. Not sure if there is an elevator. Store that sells water and convenience store nearby. AC and hot water worked fine. Not loud with dogs or traffic. Not all-inclusive but good if you can take care of your own needs.

10

Erica

9 juil. 2024

·

A séjourné 7 nuits

Excellent staff, clean, quiet, good location with nice quiet public beavh close.

Excellent staff, clean, quiet, good location with nice quiet public beavh close.

8

Myrna

21 avr. 2025

·

A séjourné 2 nuits

Good location

Good location

8

rosa

12 mai 2024

·

A séjourné 3 nuits

Its convenient and easy for transportation

Its convenient and easy for transportation

8

Nathan R.D

27 oct. 2024

·

A séjourné 3 nuits

If you want to go to Cancun, be somewhere that is design and put together for Mexican tourism feel part of the Mexican resort culture, be surrounded by the wonderfulness of its people and experience a little bit more of the culture you may enjoy the Imperial. do not come here if you’re expecting a four or five star American Cancun resort experience. You don’t go to McDonald’s and pay a value menu price expecting to get the best ribeye steak you ever had. We thoroughly enjoyed our stay here. It was a great new experience. The location is perfect. If you enjoy getting out and exploring the area around you, you can jump on a bus for 12 pesos and it’ll take you just about anywhere you want to go and Cancun. You’re within 15 min walking distance of the ferry that will take you over to Isla Mujeres . You’re also within walking distance of Las Perlas Mall and youre 200 yards from the public beach. If you’re interested in taking catamaran party tours, snorkeling, or diving the marina that all the other hotels come to is right on your own the beach. The buffets are more of a snack buffet than what you would expect. Everything here is on a small scale.

If you want to go to Cancun, be somewhere that is design and put together for Mexican tourism feel part of the Mexican resort culture, be surrounded by the wonderfulness of its people and experience a little bit more of the culture you may enjoy the Imperial. do not come here if you’re expecting a four or five star American Cancun resort experience. You don’t go to McDonald’s and pay a value menu price expecting to get the best ribeye steak you ever had. We thoroughly enjoyed our stay here. It was a great new experience. The location is perfect. If you enjoy getting out and exploring the area around you, you can jump on a bus for 12 pesos and it’ll take you just about anywhere you want to go and Cancun. You’re within 15 min walking distance of the ferry that will take you over to Isla Mujeres . You’re also within walking distance of Las Perlas Mall and youre 200 yards from the public beach. If you’re interested in taking catamaran party tours, snorkeling, or diving the marina that all the other hotels come to is right on your own the beach. The buffets are more of a snack buffet than what you would expect. Everything here is on a small scale.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

La nourriture est basique, avec une variété limitée et des buffets répétitifs ; plusieurs clients ont trouvé les plats froids ou les horaires trop restrictifs. Une minorité a jugé la prestation acceptable compte tenu du prix.

Avis de voyageur à ce sujet

8

Ramzey

8 mars 2024

·

A séjourné 5 nuits

This hotel had good breakfast, lunch and dinner buffe which was included and the room and service was good. The hotel is close to the beach Playa tortuga which is much less crowded than Playa Del Carmen which can be more relaxing. This hotel is a bit away from the downtown centro nightlife both in cancun centro and down in playa del carmen so you have to take a bus or taxi. But if that's not a problem for you then this a great hotel. This hotel also offers tours to xcaret, xel-ha e.t.c cheaper than i bought at the airport.

This hotel had good breakfast, lunch and dinner buffe which was included and the room and service was good. The hotel is close to the beach Playa tortuga which is much less crowded than Playa Del Carmen which can be more relaxing. This hotel is a bit away from the downtown centro nightlife both in cancun centro and down in playa del carmen so you have to take a bus or taxi. But if that's not a problem for you then this a great hotel. This hotel also offers tours to xcaret, xel-ha e.t.c cheaper than i bought at the airport.

6

Julio

20 oct. 2025

·

A séjourné 9 nuits

Limited beer selection,the food was always cold,good staf,clean areas but very outdated,doors slamed all day and night because otherwise they won't close. The noise start around 5:30 in the morning till around 11pm

Limited beer selection,the food was always cold,good staf,clean areas but very outdated,doors slamed all day and night because otherwise they won't close. The noise start around 5:30 in the morning till around 11pm

8

Brandon Eduardo

8 févr. 2025

·

A séjourné 2 nuits

Es una propiedad de recomiendo para estancia de paso unicamente

Es una propiedad de recomiendo para estancia de paso unicamente

8

Francine

24 sept. 2024

·

A séjourné 5 nuits

No entertainment only music in the pool area. Perhaps a live show on the beach would have been nice. Mariachi's would have made me feel I was in Mexico, yoga, work outs at the pool I suggest. Nothing for children to do just swim... The food was ok. But really no Mexican food .. no tacos, or burritos not even pica de gallo. No options for Vegans just charros or black beans and rice. The staff is amazing especially the Bartenders. The grill guy Eduardo made the best burgers and pancakes for breakfast....Drinks are watered down though.. The hotel needs a new look and if they do upgrade and keep their staff its for sure to be a 5 star property.

No entertainment only music in the pool area. Perhaps a live show on the beach would have been nice. Mariachi's would have made me feel I was in Mexico, yoga, work outs at the pool I suggest. Nothing for children to do just swim... The food was ok. But really no Mexican food .. no tacos, or burritos not even pica de gallo. No options for Vegans just charros or black beans and rice. The staff is amazing especially the Bartenders. The grill guy Eduardo made the best burgers and pancakes for breakfast....Drinks are watered down though.. The hotel needs a new look and if they do upgrade and keep their staff its for sure to be a 5 star property.

6

Rodrigo

13 mai 2025

·

A séjourné 1 nuit

La comida de bufet muy mala

La comida de bufet muy mala

8

Victor

3 août 2025

·

A séjourné 5 nuits

Buffet ilimitado, las bebidas en general y barra libre de alcohol de buena calidad, sin embargo menús repetidos de desayuno sin mucha opción, snak vespertino bueno y la cena de muy buena a regular ( dependiendo del platillo elegido), a pesar de todo gran experiencia y estancia, muy recomendable...

Buffet ilimitado, las bebidas en general y barra libre de alcohol de buena calidad, sin embargo menús repetidos de desayuno sin mucha opción, snak vespertino bueno y la cena de muy buena a regular ( dependiendo del platillo elegido), a pesar de todo gran experiencia y estancia, muy recomendable...

2

Anshuman

27 mars 2025

·

A séjourné 1 nuit

The food is terrible with very limited option and it was cold all the time. They have bread without toaster. The facility is old, which was fine, considering I opted for one of the cheapest package; however, washroom door was not closing, there was too much noise, mattress felt like something was wrong. The bar has limited option with limited space - including the restaurant. Only the staff are good. Chose this place only if you need a bed to sleep.

The food is terrible with very limited option and it was cold all the time. They have bread without toaster. The facility is old, which was fine, considering I opted for one of the cheapest package; however, washroom door was not closing, there was too much noise, mattress felt like something was wrong. The bar has limited option with limited space - including the restaurant. Only the staff are good. Chose this place only if you need a bed to sleep.

6

JUAN

14 août 2025

·

A séjourné 9 nuits

They should variate the menu

They should variate the menu

8

Enes

16 févr. 2024

·

A séjourné 10 nuits

Generally property was ok. Do not have own beach. On front is sealing boats where tourist coming. So to swim you need go maybe 100 M on other side. We have all inclusive deal , to bad they not serve coffee after meals hours. And restaurant need some updates, is not well organized , where is drinking there is noise, but wish they be less at midnight

Generally property was ok. Do not have own beach. On front is sealing boats where tourist coming. So to swim you need go maybe 100 M on other side. We have all inclusive deal , to bad they not serve coffee after meals hours. And restaurant need some updates, is not well organized , where is drinking there is noise, but wish they be less at midnight

4

Amiluz

17 août 2025

·

A séjourné 3 nuits

We booked the AI, thinking we can relax in the hotel. But they have very slow wifi, should be fine if you can just sit outside there's an ocean view but it smells so bad. Food is average, limited option, and the dining is located by the beach and smells really bad, not sure because of sargasso or coz it's near a loading dock. There are birds ready to snatch your food. Room is outdated. The staffs are welcoming and nice though, the only complement I can give to this hotel.

We booked the AI, thinking we can relax in the hotel. But they have very slow wifi, should be fine if you can just sit outside there's an ocean view but it smells so bad. Food is average, limited option, and the dining is located by the beach and smells really bad, not sure because of sargasso or coz it's near a loading dock. There are birds ready to snatch your food. Room is outdated. The staffs are welcoming and nice though, the only complement I can give to this hotel.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

8

Rubiela

7 janv. 2026

·

A séjourné 7 nuits

C'étais parfait

C'étais parfait

6

Julie

30 juil. 2025

·

A séjourné 1 nuit

Tout est ordinaire

Tout est ordinaire

10

Monica

17 janv. 2025

·

A séjourné 4 nuits

Nb

Nb

4

Véronique

8 juil. 2024

·

A séjourné 3 nuits

Le personnel ne parlait pas vraiment anglais, mon amie a eu une reaction allergique apres seulement 15 min sur place et l'hôtel na pas voulu nous rembourser ni meme nous dédommager daucune sorte meme si nous n'avons pas rester plus que 15 min. Nous etions prets a payer 1 nuit sur 3 meme si nous ne dormions pas la mais lhotel a refusé.

Le personnel ne parlait pas vraiment anglais, mon amie a eu une reaction allergique apres seulement 15 min sur place et l'hôtel na pas voulu nous rembourser ni meme nous dédommager daucune sorte meme si nous n'avons pas rester plus que 15 min. Nous etions prets a payer 1 nuit sur 3 meme si nous ne dormions pas la mais lhotel a refusé.

10

Isabelle

5 mai 2024

·

A séjourné 7 nuits

J'ai adoré l'acceuil et le service, endroit propre et personnel courtois

J'ai adoré l'acceuil et le service, endroit propre et personnel courtois

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 23:30

Avant 13:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

septembre 2026

di	lu	ma	me	je	ve	sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $42	19 $42
20 $42	21 $42	22 $42	23 $42	24 $41	25 $42	26 $41
27 $38	28 $42	29 $42	30 $42

octobre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

Cet hébergement n'assure aucun service d'enregistrement en dehors des heures normales de la réception. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.

L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un système de sécurité et une trousse de secours
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.

Piscine accessible de 09 h 00 à 20 h 00.
L'hébergement est gratuit pour un maximum de 2 enfants âgés de 5 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie en place.
Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.

Le petit déjeuner buffet coûte environ 250 MXN par adulte et environ 150 MXN par enfant.
Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.