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Imperial Las Perlas

45 USD

a notte

Media per settembre

Imperial Las Perlas - Camera

Imperial Las Perlas - Camera

Imperial Las Perlas - Camera

Imperial Las Perlas - Ristorante

Imperial Las Perlas - Bagno

Prezzi per Imperial Las Perlas

Seleziona le date per controllare prezzi e disponibilità

45 USD

a notte

Media per settembre

Prezzi medi mensili

Presso Imperial Las Perlas, il prezzo per notte è in media di 41 USD nel mese più economico (giugno) e di 59 USD nel mese più caro (dicembre), in base agli ultimi 12 mesi.

Prezzo medio per notte presso Imperial Las Perlas per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	51 USD
febbraio	49 USD
marzo	49 USD
aprile	51 USD
maggio	44 USD
giugno	41 USD
luglio	43 USD
agosto	52 USD
settembre	45 USD
ottobre	46 USD
novembre	46 USD
dicembre	59 USD

Prezzo più alto: dicembre (circa 59 USD)

Prezzo più basso: giugno (circa 41 USD)

Informazioni su questa struttura

Scopri i molti servizi ricreativi a disposizione, tra cui una piscina all'aperto e una terrazza da dove ammirare il paesaggio.

Posizione

Boulevard Kukulkan KM 2.5, Avenida Kukulkan, Cancún, Benito Juárez, Quintana Roo, Messico

Spiaggia di Las Perlas (0.2 miglia)

Laguna di Nichupté (0.3 miglia)

Playa Tortugas (0.7 miglia)

Centro Commerciale Puerto Cancun Marina Town Center (0.8 miglia)

Teatro di Cancún (1.1 miglia)

Torre Escénica (1.1 miglia)

Altre informazioni sulla posizione

Opzioni camera

5

Doppia Standard

Dettagli della camera

2 Letti Matrimoniali Alla Francese

Posti letto: 4

215 ft²

Aria condizionata

Bagno privato

Culla (gratis)

1

Camera Standard

Dettagli della camera

1 Letto Matrimoniale

Posti letto: 2

Aria condizionata

Bagno privato

TV

Recensioni degli ospiti su Imperial Las Perlas

6.9

Piacevole

Sulla base di 1001 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

4%

In coppia

33%

Famiglia

38%

Gruppo

17%

In solitaria

5%

Cosa pensano gli ospiti

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All'Hotel Imperial las Perlas, i viaggiatori descrivono un soggiorno economico e senza fronzoli, in una struttura datata, con pulizia altalenante e una piccola spiaggia di fronte al porto turistico inadatta al nuoto, compensata però da un personale generalmente cordiale e buoni collegamenti con i mezzi pubblici.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Cosa pensano gli ospiti

All'Hotel Imperial las Perlas, i viaggiatori descrivono un soggiorno economico e senza fronzoli, in una struttura datata, con pulizia altalenante e una piccola spiaggia di fronte al porto turistico inadatta al nuoto, compensata però da un personale generalmente cordiale e buoni collegamenti con i mezzi pubblici.

Le camere sono spaziose ma obsolete, con segnalazioni frequenti di rumore, acqua calda debole o intermittente, Wi-Fi poco affidabile, odore di chiuso e occasionali problemi di manutenzione. Le strutture sono usurate, non c'è un ascensore e il parcheggio è limitato; la piccola piscina è in genere pulita, ma il lungomare funge anche da trafficoso molo per le escursioni. L'offerta della colazione a buffet è semplice e ripetitiva con orari limitati, anche se alcuni ospiti l'hanno trovata accettabile per il prezzo. Aspettatevi una base semplice e conveniente se avete intenzione di esplorare i dintorni.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

Le strutture sono datate: non c'è un ascensore, il parcheggio è limitato e la piccola piscina è solitamente pulita ma basilare. Il lungomare funge da trafficoso molo per le escursioni con una spiaggia poco o per nulla balneabile.

Recensioni degli ospiti correlate

4

MARIA

13 mar 2025

·

The beach is not clean for swimming and there is a lot of people around due to tours.

The beach is not clean for swimming and there is a lot of people around due to tours.

2

Jose

20 dic 2024

·

Soggiorno di 6 notti

On 3rd floor with no elevator, no fridge, lost power multiple times. Cable and internet not reliable. Older buildings with no real beach access to enjoy. Staff not to bright. Small pool with not nothing to do onsite

On 3rd floor with no elevator, no fridge, lost power multiple times. Cable and internet not reliable. Older buildings with no real beach access to enjoy. Staff not to bright. Small pool with not nothing to do onsite

6

nadia

26 nov 2024

·

Soggiorno di 1 notte

It was ok, staff very nice.. no elevator if you have heavy luggage. Pool looked clean, drinks not good, food was ok. There is a public beach a 2 mnts walk but the water not so clear and has a lot of seaweed... the hotel has a small beach right in front of the marina where boat tours take olace so is not really private. A lot of ppl passing by.

It was ok, staff very nice.. no elevator if you have heavy luggage. Pool looked clean, drinks not good, food was ok. There is a public beach a 2 mnts walk but the water not so clear and has a lot of seaweed... the hotel has a small beach right in front of the marina where boat tours take olace so is not really private. A lot of ppl passing by.

6

PREYA

4 dic 2024

·

Soggiorno di 3 notti

The staff was always courteous, pleasant, and helpful. The location is prime and close to shopping, dining, and other activities. Whilst the food is amicable there is always a variety. However, I felt it lacked the authenticity of the Mexcian cuisine. Nevertheless, it was a pleasant experience and we wholeheartedly enjoyed the company of our evening dinner crew. My advice for future travelers, please communicate ahead of time, especially if you have elderly or disabled individuals in your crew. This hotel does NOT have an elevator or escalator. So communicating ahead of time gives the property time to prepare the proper ground floor. Thanks!

The staff was always courteous, pleasant, and helpful. The location is prime and close to shopping, dining, and other activities. Whilst the food is amicable there is always a variety. However, I felt it lacked the authenticity of the Mexcian cuisine. Nevertheless, it was a pleasant experience and we wholeheartedly enjoyed the company of our evening dinner crew. My advice for future travelers, please communicate ahead of time, especially if you have elderly or disabled individuals in your crew. This hotel does NOT have an elevator or escalator. So communicating ahead of time gives the property time to prepare the proper ground floor. Thanks!

2

Arturo

31 dic 2024

·

Soggiorno di 1 notte

The staff is friendly but useless. My room didn't have internet. I called multiple times and no answer. Then they said they will send someone but never did. It says it has parking included but they only have 10 spots for 175 rooms. If you dont find one then you need to park 25 minutes away since there's no shuttle

The staff is friendly but useless. My room didn't have internet. I called multiple times and no answer. Then they said they will send someone but never did. It says it has parking included but they only have 10 spots for 175 rooms. If you dont find one then you need to park 25 minutes away since there's no shuttle

8

Mariya

10 mar 2025

·

Soggiorno di 1 notte

There is very limited parking available, with the risk that you might be hit food could be better you get what you pay for

There is very limited parking available, with the risk that you might be hit food could be better you get what you pay for

8

Enes

16 feb 2024

·

Soggiorno di 10 notti

Generally property was ok. Do not have own beach. On front is sealing boats where tourist coming. So to swim you need go maybe 100 M on other side. We have all inclusive deal , to bad they not serve coffee after meals hours. And restaurant need some updates, is not well organized , where is drinking there is noise, but wish they be less at midnight

Generally property was ok. Do not have own beach. On front is sealing boats where tourist coming. So to swim you need go maybe 100 M on other side. We have all inclusive deal , to bad they not serve coffee after meals hours. And restaurant need some updates, is not well organized , where is drinking there is noise, but wish they be less at midnight

6

Louis

27 nov 2024

·

Soggiorno di 3 notti

Few things are very disappointing like : 1- there's absolutely no beach (about 20ft, 6 chairs) 2- the sea sight is even worst ! In front of the 6 chairs there's is the Cancun Sailing Matin (an over sea building and many boats booking the view) 3- my checkout was at noon while my leaving transport was at 16 o'clock, I was then ordered to stay in the lobby for the 4 hours with NO FOOD nor Water ... Staff and cleanliness are both very good.

Few things are very disappointing like : 1- there's absolutely no beach (about 20ft, 6 chairs) 2- the sea sight is even worst ! In front of the 6 chairs there's is the Cancun Sailing Matin (an over sea building and many boats booking the view) 3- my checkout was at noon while my leaving transport was at 16 o'clock, I was then ordered to stay in the lobby for the 4 hours with NO FOOD nor Water ... Staff and cleanliness are both very good.

6

Monica

4 giu 2024

·

Soggiorno di 3 notti

Downfall is no elevator.

Downfall is no elevator.

4

Melanie

16 ago 2025

·

Soggiorno di 6 notti

Staff very kind, good location. Not a lot of parking spots but the staff always managed to find spots to park. Not a real beach, many boats are leaving in front of the place, can’t swim there. The place needs a lot of updates (room, pool, bathroom), we were very disgusted by the birds that would fly in the buffet breakfast in the morning. It seems like a commun thing as no one cares anymore. We will not go there again.

Staff very kind, good location. Not a lot of parking spots but the staff always managed to find spots to park. Not a real beach, many boats are leaving in front of the place, can’t swim there. The place needs a lot of updates (room, pool, bathroom), we were very disgusted by the birds that would fly in the buffet breakfast in the morning. It seems like a commun thing as no one cares anymore. We will not go there again.

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Pulizia

La pulizia è altalenante, con segnalazioni ricorrenti di scarafaggi, odore di chiuso, biancheria sporca e bagni puliti superficialmente. Alcuni ospiti hanno trovato le loro camere o le aree comuni pulite.

Recensioni degli ospiti correlate

4

Lizbeth Yesenia

11 apr 2025

·

Soggiorno di 4 notti

Habia cucarachas y no limpiaban la habitación de manera adecuada, por ejemplo la mesa nunca la limpiaron la dejaron sucia

Habia cucarachas y no limpiaban la habitación de manera adecuada, por ejemplo la mesa nunca la limpiaron la dejaron sucia

2

Alma

12 mar 2024

·

Soggiorno di 4 notti

I don’t like to give negative reviews but our room had cockroaches, the shower was terrible. The room smelled dirty. Staff was not friendly. The restaurant food made me sick. I will not be staying here again.

I don’t like to give negative reviews but our room had cockroaches, the shower was terrible. The room smelled dirty. Staff was not friendly. The restaurant food made me sick. I will not be staying here again.

4

Luciana

25 lug 2025

·

Soggiorno di 3 notti

The photos is very misleading. The hotel beach is a port and you can’t swim. The water is dirty and is not a true beach. The room has two cockroach and it was very humid. The food choice was very limited… not worth it.

The photos is very misleading. The hotel beach is a port and you can’t swim. The water is dirty and is not a true beach. The room has two cockroach and it was very humid. The food choice was very limited… not worth it.

4

Carlos

14 ott 2025

·

Soggiorno di 2 notti

Horrible limpieza cucarachas en habitación y en restaurante Pisos pegajosos como de basura derramada en la habitación Ni siquiera barrieron bien cuando hicieron limpieza es una lástima porque sus precios y ubicación son buenas sus instalaciones algo viejas pero bonitas pero la limpieza es un caso parte

Horrible limpieza cucarachas en habitación y en restaurante Pisos pegajosos como de basura derramada en la habitación Ni siquiera barrieron bien cuando hicieron limpieza es una lástima porque sus precios y ubicación son buenas sus instalaciones algo viejas pero bonitas pero la limpieza es un caso parte

2

Ricardo

11 ago 2025

·

Soggiorno di 3 notti

Pesimo canas sucias y con pelos y cucarachas, no utilice el hotel y no quieren devolver el dinero

Pesimo canas sucias y con pelos y cucarachas, no utilice el hotel y no quieren devolver el dinero

6

Alberto

31 mag 2025

·

Soggiorno di 7 notti

Había cucarachas en la habitación.

Había cucarachas en la habitación.

4

Nohora

1 apr 2024

·

Soggiorno di 4 notti

Nice staff and area but we found cockroach all over our bathroom after a day at the beach, which was very unpleasant

Nice staff and area but we found cockroach all over our bathroom after a day at the beach, which was very unpleasant

2

Mayté

23 giu 2023

·

Soggiorno di 3 notti

Fatal, terrible, con cucarachas

Fatal, terrible, con cucarachas

10

Ivan Alejandro

3 apr 2025

·

Soggiorno di 4 notti

Había cucarachas en la habitación y la comida no era buena

Había cucarachas en la habitación y la comida no era buena

2

Alejandra

20 feb 2025

·

Soggiorno di 2 notti

Había cucarachas en la habitación

Había cucarachas en la habitación

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Camere

Le camere sono spaziose ma essenziali e datate, con commenti frequenti su rumore, odore di chiuso, acqua calda o aria condizionata intermittente e Wi-Fi lento o inaffidabile. Alcune unità offrono vista sull'oceano o sulla piscina.

Recensioni degli ospiti correlate

6

Glauber Vilane

31 mar 2025

·

Soggiorno di 4 notti

The staff is amazing, but the facilities should be modernized and provide a better experience as the room smells musty and furniture is very old.

The staff is amazing, but the facilities should be modernized and provide a better experience as the room smells musty and furniture is very old.

2

Alberto

26 ott 2025

·

Soggiorno di 3 notti

The hotel furniture is very old, it seems like it's been there since the 80s and needs some serious maintenance.

The hotel furniture is very old, it seems like it's been there since the 80s and needs some serious maintenance.

6

Julio

20 ott 2025

·

Soggiorno di 9 notti

Limited beer selection,the food was always cold,good staf,clean areas but very outdated,doors slamed all day and night because otherwise they won't close. The noise start around 5:30 in the morning till around 11pm

Limited beer selection,the food was always cold,good staf,clean areas but very outdated,doors slamed all day and night because otherwise they won't close. The noise start around 5:30 in the morning till around 11pm

10

Alan

12 nov 2024

·

Soggiorno di 2 notti

Older hotel right on the bay by the ferry to Isla Mujeres. Basic rooms but large and clean. The restaurant is not fancy but the food is excellent and the drinks are affordable. Fun Mexican music plays in the bar in the evening and the crowd is fun. It all quiets down by midnight. Nice pool, great staff, I had a very pleasant relaxing 2-day stay.

Older hotel right on the bay by the ferry to Isla Mujeres. Basic rooms but large and clean. The restaurant is not fancy but the food is excellent and the drinks are affordable. Fun Mexican music plays in the bar in the evening and the crowd is fun. It all quiets down by midnight. Nice pool, great staff, I had a very pleasant relaxing 2-day stay.

10

Anna

23 apr 2024

·

Soggiorno di 4 notti

Large clean rooms, comfortable mattresses, great service.

Large clean rooms, comfortable mattresses, great service.

4

olga

26 set 2025

·

Soggiorno di 4 notti

Escogí regresar porque la anterior vez tuve grata estancia en esta las sábanas y almohadas tenían cabellos el aire acondicionado no funcionaba la cama rechinaba estaba suelta una tabla de reporto y no arreglaron el aire, la persona del aseo fue a reclamar is por las sábanas muy grosera.. La cama si la arreglaron

Escogí regresar porque la anterior vez tuve grata estancia en esta las sábanas y almohadas tenían cabellos el aire acondicionado no funcionaba la cama rechinaba estaba suelta una tabla de reporto y no arreglaron el aire, la persona del aseo fue a reclamar is por las sábanas muy grosera.. La cama si la arreglaron

6

Raphael

10 lug 2025

·

Soggiorno di 6 notti

It older than the picture look and it happen to be sea weed season when i went so acces to the beach was limited. The room are old but clean, the staff are nice but verry limited to speak english. The hotel has zero sound proofing so expect it to be loud in very early till late at night. The dinning option in very limited i would not recomend the all inclusive option. Very good budget hotel perfect to save money so you can invest on going on adventure to explore Mexico

It older than the picture look and it happen to be sea weed season when i went so acces to the beach was limited. The room are old but clean, the staff are nice but verry limited to speak english. The hotel has zero sound proofing so expect it to be loud in very early till late at night. The dinning option in very limited i would not recomend the all inclusive option. Very good budget hotel perfect to save money so you can invest on going on adventure to explore Mexico

8

DAVID

8 mag 2025

·

Soggiorno di 1 notte

Es un hotel que cumple on lo nesesario para sopesarse no es lujo es económico pero es confortable lo único q es muy lento el Wi-FI y en mi casa que estuve por causa laboral si es algo que nesecito mucho

Es un hotel que cumple on lo nesesario para sopesarse no es lujo es económico pero es confortable lo único q es muy lento el Wi-FI y en mi casa que estuve por causa laboral si es algo que nesecito mucho

2

Arturo

31 dic 2024

·

Soggiorno di 1 notte

The staff is friendly but useless. My room didn't have internet. I called multiple times and no answer. Then they said they will send someone but never did. It says it has parking included but they only have 10 spots for 175 rooms. If you dont find one then you need to park 25 minutes away since there's no shuttle

The staff is friendly but useless. My room didn't have internet. I called multiple times and no answer. Then they said they will send someone but never did. It says it has parking included but they only have 10 spots for 175 rooms. If you dont find one then you need to park 25 minutes away since there's no shuttle

4

López Hernandez

22 ott 2025

·

Soggiorno di 6 notti

El hotel presenta de manera significativa deterioro en las habitaciones (al menos en la que se asignó a un servidor y a otro compañero más), huele a viejo, la limpieza deja mucho que decir! Hay hongo en las cortinas, no hay agua caliente todo el tiempo, y el AA, suena como a camión viejo materialista, tenemos entendido que no hay habitaciones disponibles para un cambio! En estas casi 4 noches que llevamos, un servidor y mi compañero no hemos dormido del todo bien ante estas situaciones, aparte del ruido que repente hay cerca de nuestra habitación.

El hotel presenta de manera significativa deterioro en las habitaciones (al menos en la que se asignó a un servidor y a otro compañero más), huele a viejo, la limpieza deja mucho que decir! Hay hongo en las cortinas, no hay agua caliente todo el tiempo, y el AA, suena como a camión viejo materialista, tenemos entendido que no hay habitaciones disponibles para un cambio! En estas casi 4 noches que llevamos, un servidor y mi compañero no hemos dormido del todo bien ante estas situaciones, aparte del ruido que repente hay cerca de nuestra habitación.

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Servizio

Il feedback sul servizio è misto: molti elogiano il personale cordiale e disponibile nei ristoranti e nei bar, mentre la reception e il check-in possono essere lenti o bruschi, con barriere linguistiche a volte.

Recensioni degli ospiti correlate

4

Victor

8 mar 2025

·

Soggiorno di 4 notti

You get what you paid for. If you just need a please to sleep and want ocean view this place works. The staff was very polite and attentive at the restaurant for breakfast, but the personal at the front desk were terrible.

You get what you paid for. If you just need a please to sleep and want ocean view this place works. The staff was very polite and attentive at the restaurant for breakfast, but the personal at the front desk were terrible.

2

Mayra

11 lug 2025

·

Soggiorno di 6 notti

The food was horrible, the front desk staff very unfriendly.

The food was horrible, the front desk staff very unfriendly.

8

Francine

24 set 2024

·

Soggiorno di 5 notti

Loved the staff.... Antonio, Eduardo made my stay wonderful!

Loved the staff.... Antonio, Eduardo made my stay wonderful!

10

Darya

5 nov 2025

·

Soggiorno di 6 notti

Staff was great through the entire stay. Helped us to check in early and were always available during meal times. Great location and proximity to the public beach. Good bar, a little limited food selection, but always fresh.

Staff was great through the entire stay. Helped us to check in early and were always available during meal times. Great location and proximity to the public beach. Good bar, a little limited food selection, but always fresh.

10

Gabrielle

17 ago 2025

·

Soggiorno di 6 notti

Was an amazing experience with lovely staff.

Was an amazing experience with lovely staff.

10

Bianca

28 mag 2024

·

Soggiorno di 7 notti

Amazing customer service from this hotel we stay here every year Because of the great service that they provide us! Hasiel the gentleman from the front of the lobby and ALL the staff of the hotel are just amazing they provided us with great customer service & throughout our visit they were always very friendly welcoming and attentive to our needs! This hotel & the room were very clean throughout our visit the food and the drinks at the bar were delicious. We will be back!! Amazing Staff!

Amazing customer service from this hotel we stay here every year Because of the great service that they provide us! Hasiel the gentleman from the front of the lobby and ALL the staff of the hotel are just amazing they provided us with great customer service & throughout our visit they were always very friendly welcoming and attentive to our needs! This hotel & the room were very clean throughout our visit the food and the drinks at the bar were delicious. We will be back!! Amazing Staff!

6

Jose antonio

12 apr 2025

·

Soggiorno di 1 notte

Muy mala atención de la recepcionista. El baño de la habitación olía bastante desagradable.

Muy mala atención de la recepcionista. El baño de la habitación olía bastante desagradable.

6

Yvonne

27 feb 2025

·

Soggiorno di 4 notti

Upon arrival the staff member at check in spoke so fast I could hardly understand anything said. Then you have to see another person so they can give you a towel card and entice you to book through them any tours but this person spoke so fast as well. Slow down, The hotel itself is in a convenient location. Breakfast buffet, sounds great, if only there were choices.. I tried to pay for lunch/snack but the first time I went the staff had zero interest in attending. Too busy chatting amongst themselves and the bartender. At least two days later when I returned the staff seemed more attentive.

Upon arrival the staff member at check in spoke so fast I could hardly understand anything said. Then you have to see another person so they can give you a towel card and entice you to book through them any tours but this person spoke so fast as well. Slow down, The hotel itself is in a convenient location. Breakfast buffet, sounds great, if only there were choices.. I tried to pay for lunch/snack but the first time I went the staff had zero interest in attending. Too busy chatting amongst themselves and the bartender. At least two days later when I returned the staff seemed more attentive.

2

NIURKA MARTINEZ

24 mar 2025

·

Soggiorno di 3 notti

When we arrived at the hotel we went to check in, the girl at the reception was not at all friendly, we found that the hotel had no electricity, at 4 pm they gave us the room when we arrived there was no water in the shower we had to wait a while for the water to come on. The room doors were unpainted, the sink was clogged, the towels were of no quality whatsoever. The employees were not friendly at all. The only person who was very friendly at all times was the bartender Leonardo. The food was terrible, there was no toaster at breakfast, I really do not recommend that hotel. They did not have a smoking area if they saw you smoking outside they would call you out.

When we arrived at the hotel we went to check in, the girl at the reception was not at all friendly, we found that the hotel had no electricity, at 4 pm they gave us the room when we arrived there was no water in the shower we had to wait a while for the water to come on. The room doors were unpainted, the sink was clogged, the towels were of no quality whatsoever. The employees were not friendly at all. The only person who was very friendly at all times was the bartender Leonardo. The food was terrible, there was no toaster at breakfast, I really do not recommend that hotel. They did not have a smoking area if they saw you smoking outside they would call you out.

10

James

29 set 2025

·

Soggiorno di 1 notte

Top floor was quiet, easy to walk to the pool &nearby beach. Staff was very helpful after initial language barrier. Easy to take a cab or ride to plazas and beaches. Older building but clean and accessible. Not sure if there is an elevator. Store that sells water and convenience store nearby. AC and hot water worked fine. Not loud with dogs or traffic. Not all-inclusive but good if you can take care of your own needs.

Top floor was quiet, easy to walk to the pool &nearby beach. Staff was very helpful after initial language barrier. Easy to take a cab or ride to plazas and beaches. Older building but clean and accessible. Not sure if there is an elevator. Store that sells water and convenience store nearby. AC and hot water worked fine. Not loud with dogs or traffic. Not all-inclusive but good if you can take care of your own needs.

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Posizione

La posizione è comoda per gli autobus e per spostarsi nella Zona Hotelera, con escursioni a Isla Mujeres che partono dal molo in loco. Per spiagge migliori, gli ospiti spesso si recano a piedi o in auto in luoghi pubblici nelle vicinanze.

Recensioni degli ospiti correlate

8

walter

20 dic 2024

·

Soggiorno di 1 notte

Great central area and close to everything you need.

Great central area and close to everything you need.

10

Darya

5 nov 2025

·

Soggiorno di 6 notti

Staff was great through the entire stay. Helped us to check in early and were always available during meal times. Great location and proximity to the public beach. Good bar, a little limited food selection, but always fresh.

Staff was great through the entire stay. Helped us to check in early and were always available during meal times. Great location and proximity to the public beach. Good bar, a little limited food selection, but always fresh.

10

Thomas

15 lug 2024

·

Soggiorno di 9 notti

Overall it was a very good stay, it is located directly on the beach, within walking distance to lots of stores and restaurants. The hotel zone is a really safe area and you can grab one of the electric scooters and explore the area, or Uber or get a taxi. The hotel itself was decent, although there could be some updates and fixes to the rooms. The AC was very cold and the bathrooms were nice, there was a great view of the ocean too. The staff were all very friendly and accommodating, especially those working the buffets and the bar. Sissy gets 5 stars also, she was awesome and very helpful. If you get a chance take one of the boat tours to isla mujeres (which leaves right from the beach on the hotel property) it was very affordable and it was a lot of fun. Just know what you are getting if you book this hotel since it is a touristy beach resort: there are some flaws with the rooms, there are a ton of people everywhere, not everyone speaks English but most do, the food was okay (it is a buffet so don’t expect Michelin star food), and there are a ton of people living there looking to take advantage of all the tourists. Allow yourself to have fun and don’t nitpick the little things.. besides, there’s free booze and beautiful beaches

Overall it was a very good stay, it is located directly on the beach, within walking distance to lots of stores and restaurants. The hotel zone is a really safe area and you can grab one of the electric scooters and explore the area, or Uber or get a taxi. The hotel itself was decent, although there could be some updates and fixes to the rooms. The AC was very cold and the bathrooms were nice, there was a great view of the ocean too. The staff were all very friendly and accommodating, especially those working the buffets and the bar. Sissy gets 5 stars also, she was awesome and very helpful. If you get a chance take one of the boat tours to isla mujeres (which leaves right from the beach on the hotel property) it was very affordable and it was a lot of fun. Just know what you are getting if you book this hotel since it is a touristy beach resort: there are some flaws with the rooms, there are a ton of people everywhere, not everyone speaks English but most do, the food was okay (it is a buffet so don’t expect Michelin star food), and there are a ton of people living there looking to take advantage of all the tourists. Allow yourself to have fun and don’t nitpick the little things.. besides, there’s free booze and beautiful beaches

8

Tim

17 dic 2023

·

Soggiorno di 2 notti

Nice place, great staff. Food is ok, not amazing, not awful. Good location in Cancun. Can be loud at night. Can't really swim at the ocean in front, really dirty water, all the snorkel and catamaran tours originate from this location. Price is right and staff tries hard to accomodate you

Nice place, great staff. Food is ok, not amazing, not awful. Good location in Cancun. Can be loud at night. Can't really swim at the ocean in front, really dirty water, all the snorkel and catamaran tours originate from this location. Price is right and staff tries hard to accomodate you

8

Stephen

26 apr 2024

·

Soggiorno di 5 notti

Really great place. And if you want to go to Isla Mujeres the boats leave literally at the back of the hotel. So convenient.

Really great place. And if you want to go to Isla Mujeres the boats leave literally at the back of the hotel. So convenient.

10

James

29 set 2025

·

Soggiorno di 1 notte

Top floor was quiet, easy to walk to the pool &nearby beach. Staff was very helpful after initial language barrier. Easy to take a cab or ride to plazas and beaches. Older building but clean and accessible. Not sure if there is an elevator. Store that sells water and convenience store nearby. AC and hot water worked fine. Not loud with dogs or traffic. Not all-inclusive but good if you can take care of your own needs.

Top floor was quiet, easy to walk to the pool &nearby beach. Staff was very helpful after initial language barrier. Easy to take a cab or ride to plazas and beaches. Older building but clean and accessible. Not sure if there is an elevator. Store that sells water and convenience store nearby. AC and hot water worked fine. Not loud with dogs or traffic. Not all-inclusive but good if you can take care of your own needs.

10

Erica

9 lug 2024

·

Soggiorno di 7 notti

Excellent staff, clean, quiet, good location with nice quiet public beavh close.

Excellent staff, clean, quiet, good location with nice quiet public beavh close.

8

Myrna

21 apr 2025

·

Soggiorno di 2 notti

Good location

Good location

8

rosa

12 mag 2024

·

Soggiorno di 3 notti

Its convenient and easy for transportation

Its convenient and easy for transportation

8

Nathan R.D

27 ott 2024

·

Soggiorno di 3 notti

If you want to go to Cancun, be somewhere that is design and put together for Mexican tourism feel part of the Mexican resort culture, be surrounded by the wonderfulness of its people and experience a little bit more of the culture you may enjoy the Imperial. do not come here if you’re expecting a four or five star American Cancun resort experience. You don’t go to McDonald’s and pay a value menu price expecting to get the best ribeye steak you ever had. We thoroughly enjoyed our stay here. It was a great new experience. The location is perfect. If you enjoy getting out and exploring the area around you, you can jump on a bus for 12 pesos and it’ll take you just about anywhere you want to go and Cancun. You’re within 15 min walking distance of the ferry that will take you over to Isla Mujeres . You’re also within walking distance of Las Perlas Mall and youre 200 yards from the public beach. If you’re interested in taking catamaran party tours, snorkeling, or diving the marina that all the other hotels come to is right on your own the beach. The buffets are more of a snack buffet than what you would expect. Everything here is on a small scale.

If you want to go to Cancun, be somewhere that is design and put together for Mexican tourism feel part of the Mexican resort culture, be surrounded by the wonderfulness of its people and experience a little bit more of the culture you may enjoy the Imperial. do not come here if you’re expecting a four or five star American Cancun resort experience. You don’t go to McDonald’s and pay a value menu price expecting to get the best ribeye steak you ever had. We thoroughly enjoyed our stay here. It was a great new experience. The location is perfect. If you enjoy getting out and exploring the area around you, you can jump on a bus for 12 pesos and it’ll take you just about anywhere you want to go and Cancun. You’re within 15 min walking distance of the ferry that will take you over to Isla Mujeres . You’re also within walking distance of Las Perlas Mall and youre 200 yards from the public beach. If you’re interested in taking catamaran party tours, snorkeling, or diving the marina that all the other hotels come to is right on your own the beach. The buffets are more of a snack buffet than what you would expect. Everything here is on a small scale.

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Ristorazione

Il cibo è semplice con varietà limitata e buffet ripetitivi, e diversi ospiti hanno trovato i piatti freddi o gli orari restrittivi. Una minoranza lo ha ritenuto accettabile per il prezzo.

Recensioni degli ospiti correlate

8

Ramzey

8 mar 2024

·

Soggiorno di 5 notti

This hotel had good breakfast, lunch and dinner buffe which was included and the room and service was good. The hotel is close to the beach Playa tortuga which is much less crowded than Playa Del Carmen which can be more relaxing. This hotel is a bit away from the downtown centro nightlife both in cancun centro and down in playa del carmen so you have to take a bus or taxi. But if that's not a problem for you then this a great hotel. This hotel also offers tours to xcaret, xel-ha e.t.c cheaper than i bought at the airport.

This hotel had good breakfast, lunch and dinner buffe which was included and the room and service was good. The hotel is close to the beach Playa tortuga which is much less crowded than Playa Del Carmen which can be more relaxing. This hotel is a bit away from the downtown centro nightlife both in cancun centro and down in playa del carmen so you have to take a bus or taxi. But if that's not a problem for you then this a great hotel. This hotel also offers tours to xcaret, xel-ha e.t.c cheaper than i bought at the airport.

6

Julio

20 ott 2025

·

Soggiorno di 9 notti

Limited beer selection,the food was always cold,good staf,clean areas but very outdated,doors slamed all day and night because otherwise they won't close. The noise start around 5:30 in the morning till around 11pm

Limited beer selection,the food was always cold,good staf,clean areas but very outdated,doors slamed all day and night because otherwise they won't close. The noise start around 5:30 in the morning till around 11pm

8

Brandon Eduardo

8 feb 2025

·

Soggiorno di 2 notti

Es una propiedad de recomiendo para estancia de paso unicamente

Es una propiedad de recomiendo para estancia de paso unicamente

8

Francine

24 set 2024

·

Soggiorno di 5 notti

No entertainment only music in the pool area. Perhaps a live show on the beach would have been nice. Mariachi's would have made me feel I was in Mexico, yoga, work outs at the pool I suggest. Nothing for children to do just swim... The food was ok. But really no Mexican food .. no tacos, or burritos not even pica de gallo. No options for Vegans just charros or black beans and rice. The staff is amazing especially the Bartenders. The grill guy Eduardo made the best burgers and pancakes for breakfast....Drinks are watered down though.. The hotel needs a new look and if they do upgrade and keep their staff its for sure to be a 5 star property.

No entertainment only music in the pool area. Perhaps a live show on the beach would have been nice. Mariachi's would have made me feel I was in Mexico, yoga, work outs at the pool I suggest. Nothing for children to do just swim... The food was ok. But really no Mexican food .. no tacos, or burritos not even pica de gallo. No options for Vegans just charros or black beans and rice. The staff is amazing especially the Bartenders. The grill guy Eduardo made the best burgers and pancakes for breakfast....Drinks are watered down though.. The hotel needs a new look and if they do upgrade and keep their staff its for sure to be a 5 star property.

6

Rodrigo

13 mag 2025

·

Soggiorno di 1 notte

La comida de bufet muy mala

La comida de bufet muy mala

8

Victor

3 ago 2025

·

Soggiorno di 5 notti

Buffet ilimitado, las bebidas en general y barra libre de alcohol de buena calidad, sin embargo menús repetidos de desayuno sin mucha opción, snak vespertino bueno y la cena de muy buena a regular ( dependiendo del platillo elegido), a pesar de todo gran experiencia y estancia, muy recomendable...

Buffet ilimitado, las bebidas en general y barra libre de alcohol de buena calidad, sin embargo menús repetidos de desayuno sin mucha opción, snak vespertino bueno y la cena de muy buena a regular ( dependiendo del platillo elegido), a pesar de todo gran experiencia y estancia, muy recomendable...

2

Anshuman

27 mar 2025

·

Soggiorno di 1 notte

The food is terrible with very limited option and it was cold all the time. They have bread without toaster. The facility is old, which was fine, considering I opted for one of the cheapest package; however, washroom door was not closing, there was too much noise, mattress felt like something was wrong. The bar has limited option with limited space - including the restaurant. Only the staff are good. Chose this place only if you need a bed to sleep.

The food is terrible with very limited option and it was cold all the time. They have bread without toaster. The facility is old, which was fine, considering I opted for one of the cheapest package; however, washroom door was not closing, there was too much noise, mattress felt like something was wrong. The bar has limited option with limited space - including the restaurant. Only the staff are good. Chose this place only if you need a bed to sleep.

6

JUAN

14 ago 2025

·

Soggiorno di 9 notti

They should variate the menu

They should variate the menu

8

Enes

16 feb 2024

·

Soggiorno di 10 notti

Generally property was ok. Do not have own beach. On front is sealing boats where tourist coming. So to swim you need go maybe 100 M on other side. We have all inclusive deal , to bad they not serve coffee after meals hours. And restaurant need some updates, is not well organized , where is drinking there is noise, but wish they be less at midnight

Generally property was ok. Do not have own beach. On front is sealing boats where tourist coming. So to swim you need go maybe 100 M on other side. We have all inclusive deal , to bad they not serve coffee after meals hours. And restaurant need some updates, is not well organized , where is drinking there is noise, but wish they be less at midnight

4

Amiluz

17 ago 2025

·

Soggiorno di 3 notti

We booked the AI, thinking we can relax in the hotel. But they have very slow wifi, should be fine if you can just sit outside there's an ocean view but it smells so bad. Food is average, limited option, and the dining is located by the beach and smells really bad, not sure because of sargasso or coz it's near a loading dock. There are birds ready to snatch your food. Room is outdated. The staffs are welcoming and nice though, the only complement I can give to this hotel.

We booked the AI, thinking we can relax in the hotel. But they have very slow wifi, should be fine if you can just sit outside there's an ocean view but it smells so bad. Food is average, limited option, and the dining is located by the beach and smells really bad, not sure because of sargasso or coz it's near a loading dock. There are birds ready to snatch your food. Room is outdated. The staffs are welcoming and nice though, the only complement I can give to this hotel.

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10

Virgilio

28 set 2024

·

Soggiorno di 5 notti

Excelente hotel

Excelente hotel

8

Felix

2 settimane fa

·

Soggiorno di 4 notti

Everything 90% good food 90% good

Everything 90% good food 90% good

10

Daniel

11 ago 2026

·

Soggiorno di 2 notti

El hotel todo incluído más barato de la zona hotelera y la mejor relación costo beneficio.

El hotel todo incluído más barato de la zona hotelera y la mejor relación costo beneficio.

8

Norma Isela

6 lug 2026

·

Soggiorno di 4 notti

Playa con mal aspecto, por el zarpazo

Playa con mal aspecto, por el zarpazo

10

Gerardo

16 giu 2026

·

Soggiorno di 1 notte

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settembre 2026

dom	lun	mar	mer	gio	ven	sab
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $42	19 $42
20 $42	21 $42	22 $42	23 $42	24 $41	25 $42	26 $41
27 $38	28 $42	29 $42	30 $42

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