Is parking available at the property?

Self parking is available on-site for a fee of EUR 28.00 per day.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee of approximately EUR 18 per person.

Does the property allow pets?

Pets are allowed at the property with a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Late check-out is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, step-free entrances, and well-lit paths to the entrance. However, it is not fully wheelchair accessible.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of Düsseldorf, within a 5-minute drive of Tonhalle Concert Hall and Museum Kunstpalast. It is approximately 1.4 miles from Aquazoo-Löbbecke-Museum and Messe Düsseldorf.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age, although the specific age is not mentioned.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 25.00 per day, and advance request or confirmation is required. Specific information about cribs is not provided.

Hilton Düsseldorf Hotel - Luxury Stay in Germany

Average nightly price at Hilton Düsseldorf by month, last 12 months (USD)
Month	Average price
January	$153
February	$155
March	$161
April	$197
May	$233
June	$188
July	$128
August	$112
September	$223
October	$194
November	$206
December	$132

What guests think

At Hilton Düsseldorf, travelers describe a convenient base near tram links and the airport, but note dated rooms with occasional noise or temperature issues and mixed cleanliness, alongside generally friendly staff tempered by service hiccups like slow or unhelpful responses.

Breakfast is frequently praised, while the restaurant and room-service options feel limited at times and delays or high prices are mentioned. Guests also point out practical constraints such as pricey parking, no airport shuttle, and occasional renovation or disruption, with some amenities closed or on restricted hours. Overall, it suits business or short city visits if you prioritize transport access over polished rooms and comprehensive amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Business center closure and an executive lounge with restricted hours are reported, and there is no airport shuttle. Extra charges like pricey parking and paid Wi-Fi are noted, and some mention renovation or external construction noise plus limited on-site dining/room-service availability.

Related guest reviews

8

Klaus

Sep 7, 2025

·

Stayed 1 night

Frühstück war nichts besseres Parken zu teuer

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6

Marc

Dec 19, 2024

·

Stayed 2 nights

wird gerade renoviert- extrem laut, computersystem funktioniert nicht, lange wartezeiten an der rezeption

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4

Serkan

Mar 7, 2024

·

Stayed 2 nights

Very old rooms, Partial renovation started at 7:00 , even calling 3-4 times nothing changed. Ignored. I will never go again there.

8

Richard

Sep 20, 2023

·

Stayed 1 night

We chose this hotel for an overnight stay in between flights. There is no shuttle bus from the airport and taxis cost Eu 22 each way. For this reason, we would look elsewhere should we need a hotel again the the same circumstances. We were also disappointed at the lack of a restaurant with only a limited bar menu and room service. We did however take the U-Bahn (5 stops) into the Altstadt where there is a wide selection of eateries.

4

Jasmin

Jul 2, 2023

·

Stayed 2 nights

Liebes Team von Expedia, unser Hotelaufenthalt im Hilton Düsseldorf vom 30.6. bis 2.7.2023 ist etwas turbulent verlaufen. Das einchecken verlief problemlos und die Mitarbeiter des Hotels waren sehr freundlich. Am Morgen des 1.7.2023 wurden wir jedoch um 8:00 Uhr durch die Feuerwehr geweckt. Mehrere Etagen des Hotels mussten evakuiert werden, so auch wir. Während des Feuerwehreinsatzes konnten wir das Hotel natürlich nicht wieder betreten. Da wir zum Teil unsere Schlafanzüge trugen, war das Personal so hilfsbereit und verteilte Bademäntel um sich vor dem Regen zu schützen und zu wärmen. Nachdem der Feuerwehreinsatz beendet war, konnten wir das Hotel gegen 11 Uhr wieder betreten. Das gebuchte Frühstück ist dementsprechend ausgefallen. Einige Etagen wurden freigegeben. Es war jedoch recht chaotisch in der Lobby und vorerst wusste niemand vom Personal welche Etagen betreten werden sollten. Es bedurfte einiger Eigeninitiative dies herauszufinden. Die Feuerwehrleute waren sehr freundlich und hatten den Überblick. Zurück im Zimmer hieß es dann anziehen und fertig machen - ohne Wasser, das lief noch nicht wieder. Zurück in der Lobby fragte ich nach, ob wir das Hotel wechseln müssten oder wir unseren Aufenthalt ohne Einschränkungen fortsetzen könnten. Uns wurde versichert, dass lediglich der Fahrstuhl nicht zu benutzen sei. Wir entscheiden uns also im Hilton zu bleiben und starten zu unserem geplanten Messebesuch. Am späten Nachmittag kehrten wir ins Hotel zurück. An der Rezepti

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8

Christine

Jan 27, 2025

·

Stayed 3 nights

Businesscenter geschlossen Executive Lounge nur zwischen 18.00 -20.00 offen. Zimmer frisch renoviert,trotzdem laute Aircondition. Frühstück sehr gut

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10

Dayanara

Jun 18, 2025

·

Stayed 2 nights

Very good service, hotel facilities need an upgrade.

8

Jacqueline

Jul 21, 2022

·

Stayed 1 night

Haben eine Nacht gebucht, leider Bauarbeiten neben dem Hotel! Außerdem kein kostenloses Internet. 15 Euro pro Tag und Gerät.....

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6

Franziska

Sep 5, 2024

·

Stayed 1 night

Das Personal war sehr freundlich, der vom Hause aus planmäßig vorgesehene Service für die Etagen mit Zimmern der Standardausstattung ist allerdings schlecht. Die Minibar ist dort standardmäßig leer und wird nur auf eine extra zu formulierende Anfrage hin bestückt (nicht einmal eine kleine Flasche Wasser) - so die Auskunft auf Nachfrage hin. Auch die Badezimmerausstattung ist auf das Nötigste reduziert. Ein Parkplatz wird ebenfalls extra berechnet und ist für 24h nicht besonders günstig. Von einem Hotel mit diesem Namen hatte ich mir - auch im Standardzimmer - etwas mehr erhofft.

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4

Ilona

Jul 22, 2024

·

Stayed 1 night

We hadden juist dit hotel geboekt ivm incheck tijd. Maar helaas na 3 maal terug naar receptie kamers ruim een uur na inchecktijd nog niet klaar. Opzicht niet zo erg maar de totaal ongeïnteresseerde houding en gebreken aan informatie van personeel was erg vervelend. Toen we uiteindelijk ‘s nachts terugkwamen om in te checken werd dit niet beter. Faciliteiten info is ook niet correct er is geen 24 uur roomservice. Dus uiteraard met honger naar bed

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Cleanliness

Cleanliness feedback is mixed: while many guests found rooms and bathrooms clean, others report dusty or stained carpets, lingering odors, hairs or marks in bathrooms and on linens, and occasional housekeeping lapses.

Related guest reviews

6

Melanie

Mar 24, 2024

·

Stayed 1 night

Leider war der Stuhl kaputt gekratzt und die Bettwäsche hatte Flecken sowie Haare drauf. Die Ablagen haben auch länger keinen Lappen mehr gesehen. Bei meiner Kollegin war im Bad noch die großen hinterlassen schafften des Vorgängers zu sehen.

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6

Rainer

Apr 14, 2024

·

Stayed 1 night

Für ein Hilton war das Zimmer in keinem Optimalen Zustand. An der decke platzte der Putz ab. Im Bad gab es verrostete Siphons die Fliesenfugen waren mit Stockflecken versehen. Die Handtücher hatten noch Schmutzflecken. Das Essen am Abend bei einer Veranstaltung war so schlecht, das wir die Veranstaltung vorzeitig verlassen haben. Das Obst, das wir als Entschädigung vom Haus aufs Zimmer gebracht kamen, wurde von der Servicekraft erst Einmal über den Boden im Flur gerollt. Der einzige Lichtblick war das Personal, das sehr freundlich war. Die Dame an der Rezeption war bei der Abreise so nett, und hat uns für das verkorkste Wochenende die Parkgebühren erlassen.

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6

Joachim

Jul 25, 2024

·

Stayed 4 nights

Schon von außen dachte ich mir, das kann doch nicht das Hilton sein, zumal ich das Hilton aus Dortmund kenne; diese beiden Hotels sind nicht vergleichbar. Hilton Düsseldorf, schon von außen unsauber. Die Lobby und die Rezeption war schön und sauber, wie die Bar auch, top! Die Flure zu den Zimmern rochen sehr stark, Geruch nicht zu definieren. Unser Zimmer, nee, nicht wirklich gut. Ein sehr befleckter Sessel, ein ziemlich verkommener Schreibtischstuhl, Haare zum Empfang im Waschbecken, das kann und sollte so kein Hilton sein. Einzig die Preise in der Bar und im Restaurant waren Hilton. Noch positiv zum erwähnen ist das Frühstück, das meiste jedenfalls, besser gesagt alles bis auf die Brötchen, als wären diese zum Teil vom Vortrag gewesen. Noch einmal, das Hilton in Dortmund ist um Längen besser. Einwandfrei war das Personal, ohne Ausnahme super! Das Personal ist Hilton!

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8

Rita

Jul 6, 2024

·

Stayed 3 nights

The hotel was adequate, just quite dated and in need of upgrading. Decent sized rooms and bathrooms for a hotel in Germany. Very clean and nice staff. I didn't particularly care for the restaurant either, but there are plenty of options in walking distance.

6

Curtis

Aug 19, 2025

·

Stayed 1 night

Nice hotel... air conditioner made noise and just overall smell was off. Nice spot

8

Carl

Jan 27, 2024

·

Stayed 4 nights

Convenient location near Messe. Decent restaurant, good breakfast buffet. Carpet and desk chair covering were very stained (see attached picture-what caused this?). Very clean, comfortable bed

10

Caroli

Aug 2, 2025

·

Stayed 1 night

Hotel enorme, molto moderno e pulito: non manca nulla! La stanza comoda con bagno rinnovato molto più bello di quello visto in Expedia: ha una grande cabina doccia nuovissima! Consiglio!

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6

Curtis

Aug 19, 2025

·

Stayed 1 night

Nice hotel .. could be a bit cleaner. Ok stay.

10

Stephen James

Jun 9, 2025

·

Stayed 2 nights

Good quality clean and efficient.

4

Selcan

Jan 21, 2026

·

Stayed 2 nights

Teppich Boden sehr staubig und riecht unangenehm

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Rooms

Rooms are generally functional but often described as dated or worn, with a few renovated exceptions. Multiple reviews cite noise near elevators and AC/heating issues, plus occasional size, pillow, or mattress comfort complaints.

Related guest reviews

10

Marieke

Jun 14, 2025

·

Stayed 3 nights

Easily accessible, close to the tram and close to where we had to be. It was clean, bathroom was nice and the highlight for us was the fridge and the closeness to the supermarket. A/C was a nice bonus and it wasn't really noisy. Pillows could have been better though.

8

Rita

Jul 6, 2024

·

Stayed 3 nights

The hotel was adequate, just quite dated and in need of upgrading. Decent sized rooms and bathrooms for a hotel in Germany. Very clean and nice staff. I didn't particularly care for the restaurant either, but there are plenty of options in walking distance.

6

Curtis

Aug 19, 2025

·

Stayed 1 night

Nice hotel... air conditioner made noise and just overall smell was off. Nice spot

10

Caroli

Aug 2, 2025

·

Stayed 1 night

Hotel enorme, molto moderno e pulito: non manca nulla! La stanza comoda con bagno rinnovato molto più bello di quello visto in Expedia: ha una grande cabina doccia nuovissima! Consiglio!

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8

Anup

Jul 6, 2025

·

Stayed 1 night

Alles ok,aber abgenutzt die Zimmer

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4

Victoria

Sep 14, 2025

·

Stayed 2 nights

Could have been so much better. We got put in a room next to the elevators. Every time the elevators went up and down, there was a loud rumbling through the wall. It was an extremely busy weekend and the elevators were going every few seconds. I asked at reception to move rooms, and the answer was they are full. More than one person throughout our stay stated that they do not book out the rooms next to the elevators unless they are fully booked. So, they clearly know the rooms next to the elevators are not fit for purpose! We were advised we could change rooms the following morning, however in the cold light of the next morning it did not prove that simple. About 1pm and third different person of asking, a very helpful person did allocate us a different room. The first night really spoilt it for us.

4

Serkan

Mar 7, 2024

·

Stayed 2 nights

Very old rooms, Partial renovation started at 7:00 , even calling 3-4 times nothing changed. Ignored. I will never go again there.

8

Miguel

Jun 2, 2024

·

Stayed 3 nights

air conditioner does not work well very hot

4

Christopher

Nov 14, 2024

·

Stayed 4 nights

Room too small and close to elevator, very noisy. They gave me the worst room in the hotel

8

Indra

Jan 26, 2024

·

Stayed 2 nights

Unser Zimmer war wirklich sehr sauber aber schon in die Jahre gekommen. Das Kopfteil vom Bett war rissig.. Tapeten lösten sich, Furnier von der Badezimmertüre war abgeblättert..

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Service

Staff are frequently praised as friendly and helpful. However, some report long queues, slow or unresponsive problem handling, and inconsistent information, especially around room moves, early check-in, and room-service availability.

Related guest reviews

6

Anders

Feb 26, 2026

·

Stayed 4 nights

Problem with the heating (too warm). The staff was not very helpful to solve the problem or friendly in general.

6

Ole Gjermundbo

Oct 4, 2024

·

Stayed 2 nights

Restaurant was empty. Had to go look for service in reception. Service in bar at afternoon/evening was very good!

8

Dietmar

Mar 1, 2024

·

Stayed 3 nights

DEr Checkin war eine Katastrophe und hat fast eine Stunde gedauert - ein Lob noch einmal an die ausdauernd freundliche Bearbeiterin an der Anmeldung! Warum so lange? Von 3 über Hotels gebuchten zimmern waren nur 2 bei Hilton angemeldet, die Buchung für das 3. Zimmer gab es nicht. Die Zimmer wurden in einer Buchung gemeinsam gebucht. Und genau in diesen Momenten fehlt der Hotels-Service gaz eklatant. Da gibnt es dann keinen der helfen oder unterstützen kann - ich überdenke unsere Buchungsstrategie!

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10

Hyekyung

Mar 10, 2025

·

Stayed 1 night

한국인 직원분이 있어서 더욱 좋았고 친절했어요.그분께 감사드립니다.

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2

Anne

Jul 27, 2025

·

Stayed 1 night

Wie erwartet: tolle und komfortable Zimmer Aber: wir, 2 Erwachsene und 4 Kinder) waren nach mehrstündiger Anreise schon um 13 Uhr da und haben höflich gefragt, ob wir schon früher ins Zimmer können. Es war kein Problem, dass es nicht ging ABER wie es uns gesagt wurde. Um 15 Uhr gab es dann eine lange Warteschlange :-( Die Zimmer waren nicht verbunden, obwohl es uns zugesagt wurde. Auch der Wunsch unserer Kinder nach einer höheren Etage wurde nicht berücksichtigt. Beim Frühstück gab es überall Warteschlangen und wir mussten in einem Nebenraum essen. Auch dort gab es nur Zimmer für 4. :-( das ist viel Mimimi, unsere Erwartungen wurden aber schlicht nicht erfüllt

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10

Anja

Sep 8, 2024

·

Stayed 1 night

Sehr guter Service. Wir kommen gerne wieder.

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8

Ole

Oct 31, 2025

·

Stayed 6 nights

Rent og pænt. Godt personale.

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10

Halit

May 7, 2025

·

Stayed 2 nights

Staff was beyond amazing. I don’t typically attend breakfast because its always “continental” but this hotel had GREAT breakfast everyday.

10

Fanglan

Apr 15, 2025

·

Stayed 5 nights

Staff at the front desk when checking out is very nice and patient.

4

Ilona

Jul 22, 2024

·

Stayed 1 night

We hadden juist dit hotel geboekt ivm incheck tijd. Maar helaas na 3 maal terug naar receptie kamers ruim een uur na inchecktijd nog niet klaar. Opzicht niet zo erg maar de totaal ongeïnteresseerde houding en gebreken aan informatie van personeel was erg vervelend. Toen we uiteindelijk ‘s nachts terugkwamen om in te checken werd dit niet beter. Faciliteiten info is ook niet correct er is geen 24 uur roomservice. Dus uiteraard met honger naar bed

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Location

Convenient for public transport and the Messe, with trams and buses a short walk away and the airport reachable by taxi. The setting feels less central or industrial to some, and driving or signage can be tricky; there is no airport shuttle.

Related guest reviews

10

Marieke

Jun 14, 2025

·

Stayed 3 nights

Easily accessible, close to the tram and close to where we had to be. It was clean, bathroom was nice and the highlight for us was the fridge and the closeness to the supermarket. A/C was a nice bonus and it wasn't really noisy. Pillows could have been better though.

8

Ronald

Mar 4, 2025

·

Stayed 1 night

Hard to drive to

6

Stephan

Jun 20, 2022

·

Stayed 1 night

Ziemlich in die Jahre gekommen und abgewohnt. Die Bäder sind klein und renovierungsbedürftig. Das Hotel ist schlecht ausgeschildert, so dass man den Eingang suchen muss. Die Kosten für einen Stellplatz sind unverschämt.

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10

Martin

May 2, 2023

·

Stayed 3 nights

Great hotel, close to the airport and an easy taxi ride. No need for a hire car. Fantastic breakfast, well worth including it in your stay.

8

Richard

Sep 20, 2023

·

Stayed 1 night

We chose this hotel for an overnight stay in between flights. There is no shuttle bus from the airport and taxis cost Eu 22 each way. For this reason, we would look elsewhere should we need a hotel again the the same circumstances. We were also disappointed at the lack of a restaurant with only a limited bar menu and room service. We did however take the U-Bahn (5 stops) into the Altstadt where there is a wide selection of eateries.

10

mark

Mar 4, 2023

·

Stayed 2 nights

A great location for a business trip

10

ian

Jun 10, 2023

·

Stayed 2 nights

Large clean hotel, a short walk from tram line .Trams U78 orU79 both run into Düsseldorf regularly so really easy to get to and from main areas including the old town.

10

Rose

Aug 20, 2024

·

Stayed 7 nights

We enjoyed our stay. The staff were friendly and helpful. The tram to town was afew minutes walk from the hotel and so was the bus stop. Aqua zoo which is a must visit if you have kids is also close-by. The breakfast spread was amazing. Probably need to check on general cleaning of the accomodqyon area and afew repairs for the older furniture etc.

8

Patrick

Jul 22, 2024

·

Stayed 1 night

Ligging is goed. Dicht bij faciliteiten.

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8

Peter

Jun 24, 2023

·

Stayed 1 night

Prima hotel met goede voorzieningen. Ligt buitenaf bij Düsseldorf op industrieterrein. Matras was erg hard en een tweepersoons matras. 2 losse matrassen was beter geweest.

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Dining

Breakfast earns frequent praise for quality and variety. In contrast, the restaurant and room-service options can feel limited or overpriced, with occasional delays, errors, or crowding at peak times.

Related guest reviews

8

Klaus

Sep 7, 2025

·

Stayed 1 night

Frühstück war nichts besseres Parken zu teuer

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8

Rolandas

Jul 25, 2024

·

Stayed 1 night

I have stayed at this Hilton hotel before. They have moved restaurant and restaurant quality went down a lot. Much less food to choose, looks like American motel breakfast now. Other than that it’s good hotel, clean, comfy beds, although needs better pillows. Will I stay here again - yes.

10

Janine

Dec 19, 2023

·

Stayed 2 nights

Prima hotel met goed ontbijt, Tram vlakbij om met het ov het centrum te bereiken.

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8

Richard

Sep 20, 2023

·

Stayed 1 night

We chose this hotel for an overnight stay in between flights. There is no shuttle bus from the airport and taxis cost Eu 22 each way. For this reason, we would look elsewhere should we need a hotel again the the same circumstances. We were also disappointed at the lack of a restaurant with only a limited bar menu and room service. We did however take the U-Bahn (5 stops) into the Altstadt where there is a wide selection of eateries.

10

Steven

Jul 21, 2025

·

Stayed 1 night

It was a brief one night stay. I got there late but check-in was quick and easy. Breakfast was good in the morning so a good stay.

8

Christine

Jan 27, 2025

·

Stayed 3 nights

Businesscenter geschlossen Executive Lounge nur zwischen 18.00 -20.00 offen. Zimmer frisch renoviert,trotzdem laute Aircondition. Frühstück sehr gut

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10

Halit

May 7, 2025

·

Stayed 2 nights

Staff was beyond amazing. I don’t typically attend breakfast because its always “continental” but this hotel had GREAT breakfast everyday.

8

Steve

Sep 11, 2023

·

Stayed 1 night

Staff was friendly and helpful. Breakfast was great. Hotel room was a Little dated and could use some refreshing.

10

Dennis

Jan 17, 2025

·

Stayed 1 night

Top hotel ontbijt super

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6

D.E.

Dec 15, 2024

·

Stayed 2 nights

Prima, maar niet bijzonder gezellig. Koude sfeer. Eten was te duur voor de kwaliteit. Eten duurde lang voor het er was en er werden verschillende fouten gemaakt, verkelededrankje, verkeerde soep

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $120
11 $114	12 $150	13 $194	14 $172	15 $143	16 $105	17 $111
18 $102	19 $220	20 $339	21 $321	22 $234	23 $125	24 $120
25 $103	26 $126	27 $156	28 $150	29 $120	30 $124	31 $125

Su	Mo	Tu	We	Th	Fr	Sa
1 $103	2 $129	3 $147	4 $152	5 $177	6 $153	7 $115
8 $103	9 $213	10 $155	11 $169	12 $180	13 $128	14 $153
15 $445	16	17	18 $499	19 $722	20 $150	21 $130
22 $103	23 $129	24 $198	25 $150	26 $151	27 $368	28 $159
29 $111	30 $139

Hilton Düsseldorf

Prices for Hilton Düsseldorf

Monthly average prices

About this property

Location

Room options

Executive Room, 1 Queen Bed, Club

Suite

Deluxe Room, 1 King Bed

Premium Room, 2 Twin Beds

Executive Room, 1 King Bed

Executive Room, 1 Queen Bed

Executive Room, 2 Twin Beds

Premium Room, 1 Queen Bed

Presidential Suite

Executive Twin Room, Club (2 Betten)

Single Room

Premium Room, 1 King Bed

Standard Room, 1 King Bed

Standard Queen (1 Bett)

Deluxe Twin Room (2 Betten)

Executive King Room(1 Bed) Business Lounge Acces

Standard Twin Room (2 Betten)

Junior Suite, 1 King Bed

Family Room, Connecting Rooms

Guest reviews of Hilton Düsseldorf

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hilton Düsseldorf

Considering this hotel for your Düsseldorf trip?

Prices for upcoming dates