Is parking available at the hotel?

Yes, there is on-site parking available, but it is limited. The fee for covered self-parking is EUR 24 per day, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately EUR 22 per person.

Are pets allowed at the hotel?

Yes, pets are allowed with a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is from 2:00 PM until 11:59 PM, and check-out time is at 12:00 PM. Late check-out is available for a fee, subject to availability.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional details can be obtained by contacting the property directly.

Where is the hotel located in relation to key landmarks?

The hotel is situated in Frankfurt's Ostend, within a 5-minute drive of Frankfurt Zoo and Museumsufer. It is approximately 1.3 miles from Römerberg and 1.8 miles from Alte Oper.

What are the policies for guests staying with children?

Children are allowed at the hotel, and there is no charge for kids up to a certain age, although specific age limits are not mentioned.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of EUR 10 per night, and rollaway beds can be requested for a fee of EUR 50 per night. Advance request is required for both options.

Alexander am Zoo - 4 Star Hotel in Frankfurt

Average nightly price at Hotel Alexander am Zoo KG by month, last 12 months (USD)
Month	Average price
January	$149
February	$140
March	$121
April	$123
May	$155
June	$139
July	$90
August	$119
September	$128
October	$191
November	$125
December	$122

What guests think

Across recent reviews, Alexander am Zoo is praised for friendly, helpful staff, generous breakfast, and quiet, convenient access to the zoo and public transport, with many guests finding the rooms spacious and comfortable for restful stays.

The property is widely described as clean, though a few guests noted bathroom odors, hair, housekeeping oversights, or maintenance hiccups such as a missing door or a slow draining sink. Amenities cover a paid underground garage and complimentary lobby sweets, while other on-site options seem limited. A handful of comments report variable front-desk responsiveness or friendliness. Expect a comfortable, good-value base for exploring Frankfurt.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

On-site amenities include a paid underground garage and complimentary lobby sweets; several guests found parking convenient. Beyond breakfast, on-site dining options appear limited.

Related guest reviews

8

Michelle

Dec 7, 2025

·

Stayed 3 nights

Very friendly and welcoming staff. Sweets and biscuits available in the lobby at all times with a nice touch. Room was spacious and mostly clean. (Only bathroom sink could’ve used some drain cleaner.) Good location, and good value for money.

8

Oleksandr

Oct 19, 2024

·

Stayed 4 nights

Hotel is good, I stayed not first time here and will stay in the future. Great breakfast, good location and the room (nothing luxury, like a good 3* hotel). This time I needed to print 6 pages, and I discovered that should pay for it. I suppose this basic service must be free in such an expensive hotel, of course we don't speak about hundreds of pages. Location is good too

10

Mia

Dec 30, 2023

·

First time out of the United States and we were warmly welcomed. Very clean rooms, great location, complimentary dessert items, and very friendly staff. Highly recommend a stay here, especially if you’re on a budget!

10

Anthony

Dec 19, 2023

·

Stayed 2 nights

This is a good location within easy walking distance to public transportation that can take you anywhere. The underground parking is convenient once you figure it out. The room we stayed in was quiet if just a little bit cramped. However what made the stay special was the friendly desk manager. A tall gentleman he was friendly and helpful and made the stay extra pleasant.

10

TORU

Oct 13, 2023

·

Stayed 4 nights

A room is quite large. There are one bed room with double bed and closet and another large room with sofa bed and closet. There are one small refrege and one wash room with large shower room and one separate toilet. These 2 rooms are partially surrounded by one balcony. The parking space is available downstairs. I would say everything is there in this hotel. Some people complained eating places are kind of far, but I would say if u walk 1km from the hotel, there are such eating places as delicious Tailand restaurant called Bangkok, Chinese, Indian, German ones and so. Furthermore from either a tram or subway stations away in abt 400m each from the hotel, u could reach in 10 minutes the city of Konstablewache where u could find more restaurants and shops. Abt 700m away from the hotel there is a supermarket where u could find almost all groceries and drug store mearby. Room charge is quite reasonable especially for families and I, Japanese will come back to Frankfurt with my large family some day and surely stay in this hotel. Also, I thank very much the hotel personells who found my glasses which I could not find in the room and arranged to send them to Japan by DHL air-courier, which is to be delivered soon.

8

Esa

Jun 22, 2023

·

Stayed 1 night

Pity there was no lobby bar...

10

Dr. Caspar

Feb 2, 2023

·

Stayed 1 night

Sehr ruhig gelegenes Hotel, dass offensichtlich vor noch nicht allzulanger Zeit renoviert wurde und einen entsprechend guten Eindruck hinterlässt. In 2 Min. Entfernung befindet sich ein guter Italiener, so dass es kein Nachteil ist, dass das Hotel selbst über keine Küche verfügt. Freies Parken in der Umgebungist schwierig, die Kosten für die Hotelgarage (20.- €/Nacht) happig. Der Umfang des Frühstücksbuffets war, allerdings in einer reiseschwachen Zeit mit wenig Gästen, ausreichend aber sehr überschaubar(kein Fisch, 2 Wurstsorten, 2 Marmeladesorten. Aufgrund der Ruhe und der sehr guten Betten werden wir auf jeden Fall beim nächsten Aufenthalt in Frankfurt wieder dort buchen.

8

Bettina

Jul 18, 2023

·

Stayed 2 nights

Sehr nützlich das Bügelbrett und der Wasserkocher.

10

Katharina

Oct 3, 2023

·

Stayed 2 nights

Sehr freundlicher Empfang, großzügige Tiefgaragenplätze, sehr großes, ruhiges Zimmer, tolles Frühstück

10

Daniela

Mar 23, 2025

·

Stayed 1 night

Sehr sehr freundliches Personal. Und die Süßigkeiten an der Rezeption waren fantastisch :) Gerne wieder beim nächsten Frankfurt Aufenthalt!

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently describe rooms and common areas as very clean or spotless. A few guests reported bathroom odors, hair, slow-draining sinks, housekeeping oversights (like cups not replaced), or an isolated missing bathroom door.

Related guest reviews

8

Michelle

Dec 7, 2025

·

Stayed 3 nights

Very friendly and welcoming staff. Sweets and biscuits available in the lobby at all times with a nice touch. Room was spacious and mostly clean. (Only bathroom sink could’ve used some drain cleaner.) Good location, and good value for money.

10

Joyce

Nov 13, 2024

·

Stayed 2 nights

Thoroughly enjoyed my stay and staff were both friendly and helpful. Reception staff helped me find how to get tram into centre of Frankfurt and where to go there in order to see as much as possible in one day. Hotel itself was spotless as was my room.Breakfast was self service but very good. Area around hotel was nice and I as a older female had no anxiety walking at night on my own.

10

Sabine

Aug 22, 2022

·

Stayed 7 nights

Hatte ein sehr gemütliches großräumiges Zimmer in dem Innenhof....daher sehr ruhig... Personal an der Rezeption könnte bisschen freundlicher sein ...... ansonsten Service, Sauberkeit alles gut👍👍👍 Frühstück war auch super alles da..... würde sofort wieder kommen Einiges Manko... Überall Teppichboden obwohl der aber sehr sauber war.

10

Pierre

Jul 7, 2025

·

Stayed 2 nights

Freundlicher Empfang - große und saubere Zimmer - ausgezeichnetes und ausreichendes Frühstück

10

Enrique

Aug 6, 2025

·

Stayed 3 nights

Clean and nice. Excellent breakfast

10

Kasper

Jun 21, 2024

·

Stayed 2 nights

Woken up by beep noise each morning. Bathroom had hair and smelled like sewerage. Curtains didnt overlap, so you couldnt keep make the room dark. Everything Else was perfect. Staff, rooms, breakfast, price - top notch

10

Vickie

Jul 16, 2025

·

Stayed 6 nights

Our rooms were large, comfortable and extremely clean! Michael is the best! He was so friendly, kind and helpful. The breakfast is amazing and worth the fee! We couldn’t have been more pleased!

10

Sharon

Dec 11, 2024

·

Stayed 7 nights

Always friendly service and a clean, comfortable room.

6

Paul

Mar 23, 2025

·

Stayed 1 night

Unlikely, the bathroom door was missing. The main bad was very good.

10

Emiko

Nov 3, 2024

·

Stayed 2 nights

建物は古かったんですが、部屋は清潔にしてありました。ただ、シャワーのところにシャンプーなどを置くところが無くて困りました。ホテルスタッフも親切で静かな環境で快適に過ごせました。

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Many guests find the rooms large, quiet, and comfortable, with some suites offering separate spaces or balconies. A few mention smaller layouts or minor disturbances such as morning beeps or light leakage from non-overlapping curtains.

Related guest reviews

8

Michelle

Dec 7, 2025

·

Stayed 3 nights

Very friendly and welcoming staff. Sweets and biscuits available in the lobby at all times with a nice touch. Room was spacious and mostly clean. (Only bathroom sink could’ve used some drain cleaner.) Good location, and good value for money.

8

Garrett

Jun 16, 2024

·

Stayed 2 nights

The staff were great! My room was exactly as advertised - no frills. I needed an affordable room with two twin beds on short notice. This is exactly what I received. What was above and beyond was the complimentary breakfast every morning - it was quite delicious!! The negative was that the location is only close to the zoo. Otherwise, all other attractions and fine dining were not conveniently close.

10

Anthony

Dec 19, 2023

·

Stayed 2 nights

This is a good location within easy walking distance to public transportation that can take you anywhere. The underground parking is convenient once you figure it out. The room we stayed in was quiet if just a little bit cramped. However what made the stay special was the friendly desk manager. A tall gentleman he was friendly and helpful and made the stay extra pleasant.

10

Pierre

Jul 7, 2025

·

Stayed 2 nights

Freundlicher Empfang - große und saubere Zimmer - ausgezeichnetes und ausreichendes Frühstück

8

Holly

Jun 24, 2023

·

Stayed 2 nights

The room was comfortable and clean and seemed to be newly renovated. There was a large window to open to a park like area with a beautiful sunset and birdsongs. We didn’t have the breakfast which was 16euros. It was a few minute walk to the #14 team which goes to downtown and the train station.

10

TORU

Oct 13, 2023

·

Stayed 4 nights

A room is quite large. There are one bed room with double bed and closet and another large room with sofa bed and closet. There are one small refrege and one wash room with large shower room and one separate toilet. These 2 rooms are partially surrounded by one balcony. The parking space is available downstairs. I would say everything is there in this hotel. Some people complained eating places are kind of far, but I would say if u walk 1km from the hotel, there are such eating places as delicious Tailand restaurant called Bangkok, Chinese, Indian, German ones and so. Furthermore from either a tram or subway stations away in abt 400m each from the hotel, u could reach in 10 minutes the city of Konstablewache where u could find more restaurants and shops. Abt 700m away from the hotel there is a supermarket where u could find almost all groceries and drug store mearby. Room charge is quite reasonable especially for families and I, Japanese will come back to Frankfurt with my large family some day and surely stay in this hotel. Also, I thank very much the hotel personells who found my glasses which I could not find in the room and arranged to send them to Japan by DHL air-courier, which is to be delivered soon.

10

Karen

Jun 5, 2025

·

Stayed 5 nights

We stayed at a suite room with one couple and a friend. The couple used a separated bedroom with a full bathroom, and the other used a sofa bed and a half bath. We were comfy and enjoyed the area.

10

Kasper

Jun 21, 2024

·

Stayed 2 nights

Woken up by beep noise each morning. Bathroom had hair and smelled like sewerage. Curtains didnt overlap, so you couldnt keep make the room dark. Everything Else was perfect. Staff, rooms, breakfast, price - top notch

10

Vickie

Jul 16, 2025

·

Stayed 6 nights

Our rooms were large, comfortable and extremely clean! Michael is the best! He was so friendly, kind and helpful. The breakfast is amazing and worth the fee! We couldn’t have been more pleased!

10

Sharon

Dec 11, 2024

·

Stayed 7 nights

Always friendly service and a clean, comfortable room.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, welcoming, and helpful, with standout individuals noted. A small number reported inconsistent front-desk availability or varying friendliness.

Related guest reviews

8

Yusuke

Feb 9, 2026

·

Stayed 5 nights

スタッフにより、フレンドリーな人とそうでない人の差が激しい。掃除スタッフはいつもコップを変えてくれない。部屋は広くて快適です。

10

Friedemann

May 16, 2025

·

Stayed 2 nights

Extrem freundliches Personal. Sehr gute Atmosphäre. Großartiges Frühstück.

8

Michelle

Dec 7, 2025

·

Stayed 3 nights

Very friendly and welcoming staff. Sweets and biscuits available in the lobby at all times with a nice touch. Room was spacious and mostly clean. (Only bathroom sink could’ve used some drain cleaner.) Good location, and good value for money.

10

Joyce

Nov 13, 2024

·

Stayed 2 nights

Thoroughly enjoyed my stay and staff were both friendly and helpful. Reception staff helped me find how to get tram into centre of Frankfurt and where to go there in order to see as much as possible in one day. Hotel itself was spotless as was my room.Breakfast was self service but very good. Area around hotel was nice and I as a older female had no anxiety walking at night on my own.

4

Edda

Feb 12, 2024

·

Stayed 1 night

Ich hatte für meine Großmutter (85 Jahre) ein Zimmer im Hotel Alexander am Zoo gebucht. Der Checkin sollte ab 14 Uhr möglich sein. Bei der Ankunft im Hotel um 14.30 war die Rezeption nicht besetzt. Wir warteten eine Weile und riefen dann auf der auf dem Rezeptionstisch ausgewiesenen Handynummer sowie auf dem Festnetz des Hotels an. Es wurden insgesamt sieben erfolglose Anrufe getätigt, eine SMS verschickt und das Hotel nach Personal abgesucht. Schließlich mussten wir das Hotel mitsamt Gepäck wieder verlassen. Nach über einer Stunde konnten wir dann doch jemanden vom Hotel erreichen. Der Rezeptionist erklärte, dass er sein Handy in der Hosentasche getragen habe und daher die Anrufe nicht gehört habe.

10

Mia

Dec 30, 2023

·

First time out of the United States and we were warmly welcomed. Very clean rooms, great location, complimentary dessert items, and very friendly staff. Highly recommend a stay here, especially if you’re on a budget!

10

Anthony

Dec 19, 2023

·

Stayed 2 nights

This is a good location within easy walking distance to public transportation that can take you anywhere. The underground parking is convenient once you figure it out. The room we stayed in was quiet if just a little bit cramped. However what made the stay special was the friendly desk manager. A tall gentleman he was friendly and helpful and made the stay extra pleasant.

10

Joshua

Jun 28, 2025

·

Stayed 1 night

Excellent staff. Breakfast is amazing here!

10

Vickie

Jul 16, 2025

·

Stayed 6 nights

Our rooms were large, comfortable and extremely clean! Michael is the best! He was so friendly, kind and helpful. The breakfast is amazing and worth the fee! We couldn’t have been more pleased!

10

Daniela

Mar 23, 2025

·

Stayed 1 night

Sehr sehr freundliches Personal. Und die Süßigkeiten an der Rezeption waren fantastisch :) Gerne wieder beim nächsten Frankfurt Aufenthalt!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Quiet neighborhood close to Frankfurt Zoo with easy access to U-Bahn/trams, supermarkets, and a manageable walk to shops or markets; several guests felt safe. Some found it a bit out of the way for other central sights.

Related guest reviews

10

Jane

Jun 5, 2024

·

Stayed 4 nights

This hotel is a gem, always with a warm welcome, perfect quiet location out of the hub of the city but so easy to get out out and about from We love walking and for us it’s a short stride into the city centre our favourite place to stay when visiting Frankfurt

8

Garrett

Jun 16, 2024

·

Stayed 2 nights

The staff were great! My room was exactly as advertised - no frills. I needed an affordable room with two twin beds on short notice. This is exactly what I received. What was above and beyond was the complimentary breakfast every morning - it was quite delicious!! The negative was that the location is only close to the zoo. Otherwise, all other attractions and fine dining were not conveniently close.

10

Franziska

May 19, 2024

·

Stayed 3 nights

Gut und ruhig gelegen, 2 Stationen mit der nah gelegenen U-Bahn im die Innenstadt. Sehr nettes Personal. Großes Zimmer (wir hatten 2 Einzelbetten). Alles sehr sauber. Frühstück mit viel frischem Obst. Wir kommen gerne wieder.

10

Robert

Dec 23, 2024

·

Stayed 2 nights

Ideal location for the zoo and close enough to the Christmas markets.

10

Gwen

Dec 9, 2023

·

Stayed 3 nights

Property is a liile out of the way as it was about a mile and a half from the Opera House. However, I was able to easily walk there. Christmas Markets were in full swing, which was great. Area felt very safe. Room was clean and was very quiet. Breakfast was great, except for the day the coffee machine wasn't working. The little Italian restaurant nearby (mostly a take away place) had excellent food. Taxi was a little pricey to get there from the train station. I used Bolt on the way back, which was much more reasonable.

10

Jane

Dec 6, 2022

·

Stayed 6 nights

Very calm quiet hotel providing comfortable rooms and a super good breakfast very nice staff - quiet location but easy and convenient for selection of transport links 15 minutes stroll to main shops (3mins to supermarket and bakers) 5mins from underground stations also trams close by - would recommend we will use again

10

Caterina

Apr 29, 2024

·

Stayed 2 nights

gut gelegen und man kann kommt schnell zu den ÖV

10

Markus

Aug 12, 2025

·

Stayed 2 nights

Excellent hotel in great neighbourhood

10

Andreas

Aug 6, 2025

·

Stayed 2 nights

Nice Location. Frankfurt Zoo is in walkable distance

8

Tim

Jun 6, 2024

·

Stayed 1 night

Quiet rooms with convenient supermarket close by. Great restaurant close by too. Easy access to U-bahn at end if road (100 metres) to downtown and airport.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is repeatedly rated excellent to outstanding and worth the fee, with good selection. One day’s coffee machine issue was noted, and there is no full restaurant or bar on-site.

Related guest reviews

10

Friedemann

May 16, 2025

·

Stayed 2 nights

Extrem freundliches Personal. Sehr gute Atmosphäre. Großartiges Frühstück.

10

Joyce

Nov 13, 2024

·

Stayed 2 nights

Thoroughly enjoyed my stay and staff were both friendly and helpful. Reception staff helped me find how to get tram into centre of Frankfurt and where to go there in order to see as much as possible in one day. Hotel itself was spotless as was my room.Breakfast was self service but very good. Area around hotel was nice and I as a older female had no anxiety walking at night on my own.

10

John

Nov 27, 2022

·

Stayed 4 nights

Highly recommended,staff super friendly,room very clean,breakfast is one of the best continentals i have had,close to the zoo.cant recommend this hotel hotel enough......5 stars 👍

10

Pierre

Jul 7, 2025

·

Stayed 2 nights

Freundlicher Empfang - große und saubere Zimmer - ausgezeichnetes und ausreichendes Frühstück

10

Enrique

Aug 6, 2025

·

Stayed 4 nights

Nice Hotel. Good Service. Great Breakfast

10

Gwen

Dec 9, 2023

·

Stayed 3 nights

Property is a liile out of the way as it was about a mile and a half from the Opera House. However, I was able to easily walk there. Christmas Markets were in full swing, which was great. Area felt very safe. Room was clean and was very quiet. Breakfast was great, except for the day the coffee machine wasn't working. The little Italian restaurant nearby (mostly a take away place) had excellent food. Taxi was a little pricey to get there from the train station. I used Bolt on the way back, which was much more reasonable.

10

Jane

Dec 6, 2022

·

Stayed 6 nights

Very calm quiet hotel providing comfortable rooms and a super good breakfast very nice staff - quiet location but easy and convenient for selection of transport links 15 minutes stroll to main shops (3mins to supermarket and bakers) 5mins from underground stations also trams close by - would recommend we will use again

10

Enrique

Aug 6, 2025

·

Stayed 3 nights

Clean and nice. Excellent breakfast

10

Joshua

Jun 28, 2025

·

Stayed 1 night

Excellent staff. Breakfast is amazing here!

10

Vickie

Jul 16, 2025

·

Stayed 6 nights

Our rooms were large, comfortable and extremely clean! Michael is the best! He was so friendly, kind and helpful. The breakfast is amazing and worth the fee! We couldn’t have been more pleased!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $117	19 $154	20 $155	21 $152	22 $121	23 $152	24 $211
25 $120	26 $177	27 $175	28 $177	29 $121	30 $144	31 $132

Su	Mo	Tu	We	Th	Fr	Sa
1 $118	2 $163	3 $162	4 $159	5 $138	6 $112	7 $96
8 $96	9 $139	10 $119	11 $142	12 $139	13 $101	14 $101
15 $105	16 $200	17 $329	18 $262	19 $200	20 $106	21 $101
22 $105	23 $139	24 $151	25 $152	26 $139	27 $132	28 $101
29 $105	30 $104

Hotel Alexander am Zoo KG

Prices for Hotel Alexander am Zoo KG

Monthly average prices

About this property

Location

Room options

Classic Single Room

Classic Twin Room

Classic Double Room

Alexandersuite

Deluxe Room

Guest reviews of Hotel Alexander am Zoo KG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Alexander am Zoo KG

Prices for upcoming dates