Adler Hotel Frankfurt

Ok

Clean room, good breakfast. Staff v pleasant

The room was clean and spacious. The bed was comfortable and the bathroom was functional. The staff were courteous. The area around outside had a lot of characters but they did not interact or harass people walking to or from the hotel, typical for around train stations.

Not hotel’s fault, but city. A lot of drugs dealing and homeless using. Very scary walk from Frankfurth (main) to hotel.

I had booked this hotel because it was close to the train station and was reasonably priced. But the area felt very unsafe to me. The entrance itself was in a small alley, and you had to be buzzed in even though it was the middle of the day. There were groups of loud men outside the hotel and I did not feel safe leaving my room, let alone going out for supper in the evening. The room was basic but clean. The gentleman at the reception was very kind and helpful on check in. However, on check out, there was no one available due to "staff shortage". The breakfast provided was minimal. I only stayed one night even though I was booked for three, and the hotel did not refund me for the nights I did not stay, even though I should have been entitled to at least one night refunded.