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H10 Puerta de Alcalá 4 Sup

274 USD

/natt

Gj.snitt. for september

H10 Puerta de Alcalá 4 Sup - Image 1

H10 Puerta de Alcalá 4 Sup - Rom

H10 Puerta de Alcalá 4 Sup - Rom

H10 Puerta de Alcalá 4 Sup - Utsikt fra rommet

H10 Puerta de Alcalá 4 Sup - Resepsjon

Priser for H10 Puerta de Alcalá 4 Sup

Velg datoer for å se priser og tilgjengelighet

274 USD

/natt

Gj.snitt. for september

Månedlige gjennomsnittspriser

På H10 Puerta de Alcalá 4 Sup er prisen per natt i gjennomsnitt 153 USD i den billigste måneden (august) og 334 USD i den dyreste måneden (mai), basert på de siste 12 månedene.

Gjennomsnittspris per natt på H10 Puerta de Alcalá 4 Sup etter måned, siste 12 måneder (USD)
Måned	Gjennomsnittspris
januar	214 USD
februar	199 USD
mars	236 USD
april	280 USD
mai	334 USD
juni	301 USD
juli	216 USD
august	153 USD
september	274 USD
oktober	291 USD
november	233 USD
desember	199 USD

Dyreste: mai (ca. 334 USD)

Billigste: august (ca. 153 USD)

Om denne eiendommen

Du tilbys blant annet et sesongbasert utendørsbasseng og kan nyte utsikten fra en terrasse. Dette hotellet tilbyr også wi-fi (inkludert), concierge-tjenester og gavebutikk/kiosk.

Fasiliteter

Du tilbys blant annet et sesongbasert utendørsbasseng og kan nyte utsikten fra en terrasse. Dette hotellet tilbyr også wi-fi (inkludert), concierge-tjenester og gavebutikk/kiosk.

Fasiliteter for forretningsreisende

Gjester har tilgang til blant annet et døgnåpent forretningssenter, aviser i lobbyen (inkludert) og renseri-/vaskeritjenester. Planlegger du en event i Madrid? Som en av dette hotellet sine gjester tilbys du møte- og konferanserom på opp til 100 kvadratmeter, blant annet konferansesenter og møterom. Gjestene tilbys begrenset parkering på stedet.

Servering

Ta deg et måltid i restauranten eller noe lett å bite i på kafeen. På dette hotellet tilbys det også romservice (på fastsatte tidspunkter). Mingle med andre gjester - her tilbys alle gjester mottakelse (inkludert) daglig. Besøk en bar/lounge eller en bassengbar og slapp av med din favorittdrink. Frokostbuffé tilbys daglig fra kl. 07.00 til kl. 10.00 mot et tillegg.

Rom

Føl deg som hjemme i et av de 138 gjesterommene, som er individuelt innredet og utstyrt med minibar og Flatskjerm-TV. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med digital-TV. Rommene har privat bad med dype avslapningsbadekar og regndusjhode. Rommet har telefon, samt safe og flaskevann (inkludert).

Beliggenhet

H10 Puerta de Alcalá 4* Sup ligger sentralt i Madrid. Hvis du bor her, vil du ha 3 minutter å gå til El Retiro og 8 minutter å gå til Paseo de la Castellana. Dette hotellet ligger 0,5 mi (0,7 km) unna Puerta de Alcalá og 0,6 mi (0,9 km) unna Movistar Arena.

Hva finnes i nærheten

Calle de Alcalá(0.1 miles)
El Retiro(0.2 miles)
Paseo de la Castellana(0.4 miles)
Puerta de Alcalá(0.5 miles)
Golden Mile kjøpesenter(0.6 miles)
Movistar Arena(0.6 miles)
Plaza de Colon(0.6 miles)
Det nasjonale arkeologiske museum(0.7 miles)
Paseo del Prado(0.7 miles)
El Corte Inglés(0.7 miles)
Plaza de Cibeles(0.8 miles)
Hospital Gregorio Marañon (sykehus)(0.8 miles)
Plaza de Chueca(0.9 miles)
Nasjonalmuseet Prado(0.9 miles)
Círculo de Bellas Artes(0.9 miles)
Nærmeste store flyplass er Madrid (MAD-Adolfo Suárez Madrid-Barajas)(10 miles)

Parkering
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Turistinformasjon

Beliggenhet

Alcalá, 66, Canillejas, Madrid, Madrid, Spania

Calle de Alcalá (0.1 miles)

El Retiro (0.2 miles)

Paseo de la Castellana (0.4 miles)

Puerta de Alcalá (0.5 miles)

Golden Mile kjøpesenter (0.6 miles)

Movistar Arena (0.6 miles)

Mer stedsinformasjon

Romalternativer

6

Rom – classic

Romdetaljer

1 Stor Dobbeltseng

eller

2 Enkeltsenger

Sover 2

194 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

2

Rom – deluxe, terrasse, byutsikt

Romdetaljer

1 Ekstra Stor Dobbeltseng

eller

2 Enkeltsenger

Sover 2

269 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

6

Rom – deluxe

Romdetaljer

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

eller

2 Enkeltsenger

og

1 Sovesofa

Sover 2

269 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

13

Rom – city, byutsikt

Romdetaljer

1 Ekstra Stor Dobbeltseng

eller

2 Enkeltsenger

Sover 2

215 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

2

Essential Double

Romdetaljer

1 Stor Dobbeltseng

Sover 2

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

2

Rom – classic, terrasse

Romdetaljer

1 Stor Dobbeltseng

Sover 2

269 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

9

Rom – superior (2 adults + 1 child)

Romdetaljer

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

eller

2 Enkeltsenger

og

1 Sovesofa

Sover 2

269 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

9

Rom – superior

Romdetaljer

1 Stor Dobbeltseng

og

1 Sovesofa

eller

2 Enkeltsenger

og

1 Sovesofa

Sover 3

269 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

5

Essential Single

Romdetaljer

1 Dobbeltseng

161 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

Gjesteomtaler av H10 Puerta de Alcalá 4 Sup

8.8

Utrolig

basert på 3 691 verifiserte omtaler

Hvem bor her?

Business

18%

Par

48%

Familie

19%

Grupper

11%

Alene

2%

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

På H10 Puerta de Alcalá 4 Sup roser reisende av den utmerkede beliggenheten ved Retiro Park og Salamanca, det vennlige personalet, moderne rom og takterrassen med flott utsikt, noe som gjør det til et populært utgangspunkt for å utforske Madrid.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

På H10 Puerta de Alcalá 4 Sup roser reisende av den utmerkede beliggenheten ved Retiro Park og Salamanca, det vennlige personalet, moderne rom og takterrassen med flott utsikt, noe som gjør det til et populært utgangspunkt for å utforske Madrid.

Rommene beskrives ofte som rene og komfortable, selv om mange bemerker at de er små med begrenset lagringsplass eller trange løsninger. Noen gjester rapporterer støy fra korridorer eller utstyr og problemer med temperaturkontrollen, med klimaanlegg som av og til er forhåndsinnstilt eller ikke kjøler nok. Fasilitetene inkluderer et lite stupebasseng med få solsenger og tidsbegrenset tilgang, og parkering som kan føles trang eller dyr. Alt i alt kan du forvente en stilig og godt beliggende base hvor plass kan være en avveining.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Takterrassen og baren er et høydepunkt med panoramautsikt. Flere bemerker et lite stupebasseng med begrenset antall solsenger og tidsbegrenset tilgang, samt veldig trang/dyr parkering og begrenset generell loungeplass.

Relaterte gjesteomtaler

8

Kimberley

15. sep. 2025

·

Overnattet 2 netter

This is a nice property if you want to be close to Salamanca neighborhood and the park. The rooms have a nice amenities pack and have a nice shower with strong water pressure. The rooftop bar is a nice bonus with a small pool.

This is a nice property if you want to be close to Salamanca neighborhood and the park. The rooms have a nice amenities pack and have a nice shower with strong water pressure. The rooftop bar is a nice bonus with a small pool.

2

D

2. sep. 2023

·

Overnattet 2 netter

I've stayed at various H10 hotels and I've stayed at this one in the past and it was always a good experience. However, after my most recent experience I will not be staying at H10 hotels again. The reason I booked this hotel was for the pool and sunbeds, however, be warned, if this is your aim stay elsewhere. There are 6 sunbeds and they are bookable for one hour slots, so you could be lying there and somebody moves you on and you need to go into the room. If you do book the sunbeds you can only book one hour. This hotel should not have a solarium as the system is a disaster. Never again.

I've stayed at various H10 hotels and I've stayed at this one in the past and it was always a good experience. However, after my most recent experience I will not be staying at H10 hotels again. The reason I booked this hotel was for the pool and sunbeds, however, be warned, if this is your aim stay elsewhere. There are 6 sunbeds and they are bookable for one hour slots, so you could be lying there and somebody moves you on and you need to go into the room. If you do book the sunbeds you can only book one hour. This hotel should not have a solarium as the system is a disaster. Never again.

6

Gary

12. mars 2023

·

Overnattet 2 netter

The staff here are absolutely amazing and incredibly helpful. They seriously are by far the vest part of this place. The downside is our room had issues with the closet door being broken, the balcony door not functioning well and self-closing. There was also advertised parking, but it is for just 10 cars for a hotel at least a hundred rooms- to me, that's pretty bad and shouldn't even be mentioned if it is that proportionally low.

The staff here are absolutely amazing and incredibly helpful. They seriously are by far the vest part of this place. The downside is our room had issues with the closet door being broken, the balcony door not functioning well and self-closing. There was also advertised parking, but it is for just 10 cars for a hotel at least a hundred rooms- to me, that's pretty bad and shouldn't even be mentioned if it is that proportionally low.

10

Jaime

3. juni 2024

·

Overnattet 2 netter

Excellent location, particularly if you want to enjoy the El Retiro Park. Beautiful roof top bar. But don’t think there is a proper roof top pool. It’s more like a plunge pool (and it was quite cold - though not impossibly cold). On busy days it’s best to book a chaise lounge (which you would only get for an hour if there are many guests requesting one). But I don’t go to Madrid to suntan. So for me, it was an excellent hotel. Beds were very comfortable. Room was cool as in elegant and the in-room coffee machine and coffee very good. Breakfast is quite good as well.

Excellent location, particularly if you want to enjoy the El Retiro Park. Beautiful roof top bar. But don’t think there is a proper roof top pool. It’s more like a plunge pool (and it was quite cold - though not impossibly cold). On busy days it’s best to book a chaise lounge (which you would only get for an hour if there are many guests requesting one). But I don’t go to Madrid to suntan. So for me, it was an excellent hotel. Beds were very comfortable. Room was cool as in elegant and the in-room coffee machine and coffee very good. Breakfast is quite good as well.

10

Anamilena

25. nov. 2025

·

Overnattet 1 natt

Magníficamente ubicado frente al Parque del Retiro y la Puerta de Alcalá, con un Roof Top con una maravillosa vista. Habitaciones recién renovadas, muy cómodas. En recepción, me impactó la muy profesional atención de JAVIER. Su simpatía, amabilidad, y vocación de servicio: Nos resolvió una situación que facilitó nuestro tour a Egipto mientras regresábamos nuevamente a Madrid. Nunca lo olvidaré. Katerine, la dominicana Mucama del Piso 3, muy servicial y amable! Regresariamos sin dudarlo al H10, cuando regresemos a Madrid.

Magníficamente ubicado frente al Parque del Retiro y la Puerta de Alcalá, con un Roof Top con una maravillosa vista. Habitaciones recién renovadas, muy cómodas. En recepción, me impactó la muy profesional atención de JAVIER. Su simpatía, amabilidad, y vocación de servicio: Nos resolvió una situación que facilitó nuestro tour a Egipto mientras regresábamos nuevamente a Madrid. Nunca lo olvidaré. Katerine, la dominicana Mucama del Piso 3, muy servicial y amable! Regresariamos sin dudarlo al H10, cuando regresemos a Madrid.

4

Carlos

15. juni 2025

·

Overnattet 1 natt

Por el costo esperaba una habitación mas grande, el estacionamiento era minúsculo, raspé un rin y voy a tener que pagarlo a la empresa arrendadora. El costo del estacionamiento muy alto por dia.

Por el costo esperaba una habitación mas grande, el estacionamiento era minúsculo, raspé un rin y voy a tener que pagarlo a la empresa arrendadora. El costo del estacionamiento muy alto por dia.

10

Dennis

18. nov. 2025

·

Overnattet 4 netter

Staff was great as always, rooftop priceless

Staff was great as always, rooftop priceless

10

Marcela

13. feb. 2023

·

Overnattet 2 netter

Muy bien ubicado, el personal muy amable. Lo único complicado fue el parking que es muy estrecho pero lo demás todo muy bien

Muy bien ubicado, el personal muy amable. Lo único complicado fue el parking que es muy estrecho pero lo demás todo muy bien

8

Cindy Han

3. jan. 2026

·

Overnattet 4 netter

The location is a little out of the way. It is close to major park. There is a lack of lounging area. The lower level has limited seating. Primarily for people checking in and out. Upper level has some seating however it’s mostly for people who want to order from the bar food or drinks. There is nowhere just to lounge. The rooms are spacious and amenities are good. Comfortable beds and rooms are kept immaculate. The cleaning staff are fantastic.

The location is a little out of the way. It is close to major park. There is a lack of lounging area. The lower level has limited seating. Primarily for people checking in and out. Upper level has some seating however it’s mostly for people who want to order from the bar food or drinks. There is nowhere just to lounge. The rooms are spacious and amenities are good. Comfortable beds and rooms are kept immaculate. The cleaning staff are fantastic.

8

Patricia

26. juli 2025

·

Overnattet 2 netter

Hotel has great location. Pool is a tub. Food was great at the roof bar with exceptional view. We also went for late night drinks there. Staff was courteous and professional.

Hotel has great location. Pool is a tub. Food was great at the roof bar with exceptional view. We also went for late night drinks there. Staff was courteous and professional.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Hyppig ros for svært rene rom og fellesområder; rengjøringspersonalet er oppmerksomt. Noen få anmeldelser nevner mugg på badet, støv eller noe slitte elementer.

Relaterte gjesteomtaler

6

Carla

20. aug. 2024

·

Overnattet 6 netter

This is a 3 star hotel at best. I do not recommend it and will not stay here again. The lobby is as good as it gets. Great first impression. But once you get to your room, the space is tiny and not thoroughly clean. Dated and lacking polish. Overall, the furniture and decor should be updated. The bathrooms should also be cleaned better between guests.

This is a 3 star hotel at best. I do not recommend it and will not stay here again. The lobby is as good as it gets. Great first impression. But once you get to your room, the space is tiny and not thoroughly clean. Dated and lacking polish. Overall, the furniture and decor should be updated. The bathrooms should also be cleaned better between guests.

6

Marcel

25. aug. 2025

·

Overnattet 3 netter

Lage Sehr gut. Schimmel im Bad und die WC Spüle war undicht. Personal war sehr unfreundlich.

Lage Sehr gut. Schimmel im Bad und die WC Spüle war undicht. Personal war sehr unfreundlich.

10

karissa

27. okt. 2025

·

Overnattet 2 netter

Beautiful hotel! Very clean and staff were helpful and friendly.

Beautiful hotel! Very clean and staff were helpful and friendly.

10

Monica

22. apr. 2025

·

Overnattet 2 netter

Todo muy lindo con el hotel solo el piso siempre se sentía sucio el de la habitación

Todo muy lindo con el hotel solo el piso siempre se sentía sucio el de la habitación

10

Mariano

30. mai 2025

·

Overnattet 2 netter

Excelente. Limpio, nuevo. Muy bonito.

Excelente. Limpio, nuevo. Muy bonito.

8

Cindy Han

3. jan. 2026

·

Overnattet 4 netter

The location is a little out of the way. It is close to major park. There is a lack of lounging area. The lower level has limited seating. Primarily for people checking in and out. Upper level has some seating however it’s mostly for people who want to order from the bar food or drinks. There is nowhere just to lounge. The rooms are spacious and amenities are good. Comfortable beds and rooms are kept immaculate. The cleaning staff are fantastic.

The location is a little out of the way. It is close to major park. There is a lack of lounging area. The lower level has limited seating. Primarily for people checking in and out. Upper level has some seating however it’s mostly for people who want to order from the bar food or drinks. There is nowhere just to lounge. The rooms are spacious and amenities are good. Comfortable beds and rooms are kept immaculate. The cleaning staff are fantastic.

8

Wankeun

7. jan. 2022

·

Overnattet 4 netter

매크리스가 너무 불편합니다. 침대 매트리스 위에 라텍스로 된 매트이스가 한개 더 겹쳐있는데 매트리스가 따로 움직여 너무 불편합니다 방에 먼지도 너무 많아요.

매크리스가 너무 불편합니다. 침대 매트리스 위에 라텍스로 된 매트이스가 한개 더 겹쳐있는데 매트리스가 따로 움직여 너무 불편합니다 방에 먼지도 너무 많아요.

10

patrick

3. nov. 2025

·

Overnattet 3 netter

Staff were delightful, courteous and friendly, rooms were spotless

Staff were delightful, courteous and friendly, rooms were spotless

10

Pamela

4. sep. 2025

·

Overnattet 2 netter

Very clean, great staff, good breakfast!

Very clean, great staff, good breakfast!

10

JUAN

17. juli 2024

·

Overnattet 1 natt

Rooms are very nice and in great conditions. Modern lobby. Friendly staff

Rooms are very nice and in great conditions. Modern lobby. Friendly staff

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Moderne rom med komfortable senger, men mange er små med minimal lagringsplass, og noen løsninger føles trange. Støy fra korridorer eller utstyr og sporadiske AC/temperaturproblemer rapporteres.

Relaterte gjesteomtaler

6

David

15. nov. 2025

·

Overnattet 4 netter

While the room was clean, one side of the mattress had a severe slope to it. Being a king size bed, I just moved over but the size of the bed left less than two feet between the bed and the wall. Obviously, this room (and possibly others) was designed for a queen size bed. Sure hope no one else has to sleep on that mattress. Breakfasts were the highpoint of the stay, although the staff was trained for speed, not deference to the guests walking and carrying food...

While the room was clean, one side of the mattress had a severe slope to it. Being a king size bed, I just moved over but the size of the bed left less than two feet between the bed and the wall. Obviously, this room (and possibly others) was designed for a queen size bed. Sure hope no one else has to sleep on that mattress. Breakfasts were the highpoint of the stay, although the staff was trained for speed, not deference to the guests walking and carrying food...

4

Stephanie

15. jan. 2026

·

Overnattet 1 natt

This was not a 4 star hotel. The room was so small we couldn’t open our luggage. Very uncomfortable accommodations and deteriorating conditions as well. The bedroom and the bathroom needs fixing on different areas that were broken and unwell

This was not a 4 star hotel. The room was so small we couldn’t open our luggage. Very uncomfortable accommodations and deteriorating conditions as well. The bedroom and the bathroom needs fixing on different areas that were broken and unwell

6

LILLYANA

24. juni 2025

·

Overnattet 3 netter

Las habitaciones son muy pequeñas y se escucha el ruido de las demás,cuando cierran las puertas, cuando gritan, la habitación requiere actualizaciones y mejora en la decoración hoy es desorganizado los cuadros torcido, la cortina desordenada, se ve viejo.

Las habitaciones son muy pequeñas y se escucha el ruido de las demás,cuando cierran las puertas, cuando gritan, la habitación requiere actualizaciones y mejora en la decoración hoy es desorganizado los cuadros torcido, la cortina desordenada, se ve viejo.

4

OLIVIA

13. aug. 2025

·

Overnattet 2 netter

Séjour décevant. Nous avions une chambre avec terrasse au 7eme étage donc sous le rooftop : bruit insupportable jusque tard le soir. Nous sommes allés deux fois a la réception et rien n'a été fait, aucune solution ne nous a été proposés. Pour un hôtel 4 etoiles et au prix de la nuitée ce n'est pas acceptable. Point positif : la literie est exceptionnelle.

Séjour décevant. Nous avions une chambre avec terrasse au 7eme étage donc sous le rooftop : bruit insupportable jusque tard le soir. Nous sommes allés deux fois a la réception et rien n'a été fait, aucune solution ne nous a été proposés. Pour un hôtel 4 etoiles et au prix de la nuitée ce n'est pas acceptable. Point positif : la literie est exceptionnelle.

4

Carlos Antonio

13. sep. 2023

·

Overnattet 1 natt

El cuarto 710, terriblemente ruidoso, está enfrente de la puerta de servicio y abastecimiento del personal del hotel y hacen muchísimo ruido desde muy temprano por lo que es imposible dormir, se pidió late check out diciendo que no habíamos podido dormir y solo nos lo dieron hasta las 3 pm, explicamos que nuestro vuelo salir en la noche y necesitábamos descansar. La terraza muy linda vale la pena y el servicio muy bueno.

El cuarto 710, terriblemente ruidoso, está enfrente de la puerta de servicio y abastecimiento del personal del hotel y hacen muchísimo ruido desde muy temprano por lo que es imposible dormir, se pidió late check out diciendo que no habíamos podido dormir y solo nos lo dieron hasta las 3 pm, explicamos que nuestro vuelo salir en la noche y necesitábamos descansar. La terraza muy linda vale la pena y el servicio muy bueno.

8

Sonia

28. nov. 2025

·

Overnattet 7 netter

Staff were nice rooms were clean and well maintained, espresso is provided in the room. Wish the room was bigger for a 3 person reservation. This area is quiet because it's 20 mins from plaza mayor, ideal if you want to stay in a less busy area but quite inconvenient if you want to be in the center most of the time.

Staff were nice rooms were clean and well maintained, espresso is provided in the room. Wish the room was bigger for a 3 person reservation. This area is quiet because it's 20 mins from plaza mayor, ideal if you want to stay in a less busy area but quite inconvenient if you want to be in the center most of the time.

8

Amelia

17. juli 2025

·

Overnattet 2 netter

The night my daughter stayed with us , The room was too small for three!!!! I know that it stated a suite but we were too uncomfortable. The room was great though ! The people in the front desk were wonderful and very helpful! The breakfast was delicious and the rooftop bar was very good!

The night my daughter stayed with us , The room was too small for three!!!! I know that it stated a suite but we were too uncomfortable. The room was great though ! The people in the front desk were wonderful and very helpful! The breakfast was delicious and the rooftop bar was very good!

8

Antonio

6. sep. 2025

·

Overnattet 1 natt

El hotel es bueno y muy bien ubicado. La habitación es demasiado pequeña

El hotel es bueno y muy bien ubicado. La habitación es demasiado pequeña

8

Alan

3. mai 2023

·

Overnattet 1 natt

This is the smallest hotel room I’ve ever stayed in and the AC did not work. It was 29 degrees in the room until staff was called at 3am to fix it. Took 5 minutes in the elevator to find breakfast on floor something.

This is the smallest hotel room I’ve ever stayed in and the AC did not work. It was 29 degrees in the room until staff was called at 3am to fix it. Took 5 minutes in the elevator to find breakfast on floor something.

6

Jose Maria

6. nov. 2025

·

Overnattet 3 netter

Los cuartos son miniaturas! Se tenía que salir una persona para poder abrir las maletas!!

Los cuartos son miniaturas! Se tenía que salir una persona para poder abrir las maletas!!

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Service

Personalet beskrives i stor grad som vennlig, profesjonelt og hjelpsomt, med smidig innsjekking og gjennomtenkte detaljer. Imidlertid opplevde noen gjester langsomme eller lite hjelpsomme svar og noen alvorlige hendelser eller dårlig håndtering av problemer.

Relaterte gjesteomtaler

2

Leeann

30. juli 2024

·

Overnattet 3 netter

Electricity keeps on turning off. Twice when i was in the shower! I almost slipped getting off from the shower and all the hotel can say is that they can offer me 15% off in my next visit. I live in CA and we dont have H10 hotels. Super terrible customer service

Electricity keeps on turning off. Twice when i was in the shower! I almost slipped getting off from the shower and all the hotel can say is that they can offer me 15% off in my next visit. I live in CA and we dont have H10 hotels. Super terrible customer service

10

Michelle

17. juli 2025

·

Overnattet 1 natt

Quick overnight stay and wish we had more time to stay longer. Check-in process for 3 guest rooms was smooth. Offered glass of sparkling wine & staff took our family photo in the lobby. Clean, quiet, well-appointed room and bathroom. Will stay here again. Walkable to Parque de Retiro and restaurants in Alcalá and Salamanca barrios.

Quick overnight stay and wish we had more time to stay longer. Check-in process for 3 guest rooms was smooth. Offered glass of sparkling wine & staff took our family photo in the lobby. Clean, quiet, well-appointed room and bathroom. Will stay here again. Walkable to Parque de Retiro and restaurants in Alcalá and Salamanca barrios.

2

Mariana

14. juli 2024

·

Overnattet 1 natt

Horrible hotel, the staff is rude and disrespectful. One outrageous example was when two unsolicited maintenance men entered my room without my prior consent when my daughter was undressed. The room was not ready at 2pm at the time of the check-in, there is no one to help with the luggage and, even though I booked a room with a queen bed, my room had two twin beds.

Horrible hotel, the staff is rude and disrespectful. One outrageous example was when two unsolicited maintenance men entered my room without my prior consent when my daughter was undressed. The room was not ready at 2pm at the time of the check-in, there is no one to help with the luggage and, even though I booked a room with a queen bed, my room had two twin beds.

10

jacquelyn

31. jan. 2024

·

Overnattet 2 netter

This is THE best hotel I have stayed at. The attention to detail that the staff provides is unmatched. During check in I asked about a crib being brought up and Eva assured me that one would be brought up without any issues or hesitation, me and Eva talked about the reason for our trip and I mentioned I was celebrating my 30th bday. Once we got to our room the cleanliness, ample space, and view of the city left us feeling happy about our hotel choice. Before heading out for some sight seeing a crib was brought up, with an extra towel, little stuffed animal, and body wash for babies, this small act really shows how about and beyond they go. When we returned back to the room we were met with a bottle of champagne and chocolate cake and a sign that said Happy Birthday! I was beyond surprised and blown away by this gesture. During our stay we visited the bar twice, and both times Alonso provided exceptional service. Not only were the drinks and appetizers amazing, his ability to build rapport and remembering us the second time we went really went a long way. I would stay here over and over again

This is THE best hotel I have stayed at. The attention to detail that the staff provides is unmatched. During check in I asked about a crib being brought up and Eva assured me that one would be brought up without any issues or hesitation, me and Eva talked about the reason for our trip and I mentioned I was celebrating my 30th bday. Once we got to our room the cleanliness, ample space, and view of the city left us feeling happy about our hotel choice. Before heading out for some sight seeing a crib was brought up, with an extra towel, little stuffed animal, and body wash for babies, this small act really shows how about and beyond they go. When we returned back to the room we were met with a bottle of champagne and chocolate cake and a sign that said Happy Birthday! I was beyond surprised and blown away by this gesture. During our stay we visited the bar twice, and both times Alonso provided exceptional service. Not only were the drinks and appetizers amazing, his ability to build rapport and remembering us the second time we went really went a long way. I would stay here over and over again

10

Beth

5. mai 2025

·

Overnattet 2 netter

I’ve never had a bad experience at an H10 property! Staff at H10 Puerta de Alcalá were outstanding, friendly and helpful. Mentioned a minor problem with the shower leaking to housekeeping and within 10 minutes there was someone there to check it out.

I’ve never had a bad experience at an H10 property! Staff at H10 Puerta de Alcalá were outstanding, friendly and helpful. Mentioned a minor problem with the shower leaking to housekeeping and within 10 minutes there was someone there to check it out.

4

Melani

12. juli 2024

·

Overnattet 3 netter

The service was not the best. Whenever I asked for something the answer was never yes. I.e can I have a pie of scissors? They said come get them at the lobby. I asked for a shot of lime juice for my water, they refused since the juice was already in a squeeze bottle (so?). As soon as I arriba from an early morning flight, they put me in a room with the one next door getting the entire bathroom fixed. There was banging and hammering constantly. I had to wait to get a room change before I could rest. When I stepped out to put my dad in the taxi, the front desk guy comes chasing me telling me I couldn’t leave without paying in a very rude way. I could go on but I think you get the gist.

The service was not the best. Whenever I asked for something the answer was never yes. I.e can I have a pie of scissors? They said come get them at the lobby. I asked for a shot of lime juice for my water, they refused since the juice was already in a squeeze bottle (so?). As soon as I arriba from an early morning flight, they put me in a room with the one next door getting the entire bathroom fixed. There was banging and hammering constantly. I had to wait to get a room change before I could rest. When I stepped out to put my dad in the taxi, the front desk guy comes chasing me telling me I couldn’t leave without paying in a very rude way. I could go on but I think you get the gist.

10

Morgan

18. juli 2024

·

Overnattet 3 netter

This is a lovely hotel with friendly staff and great breakfast. The rooftop bar is lovely in the sun, with delicious food and drink, albeit service is a bit slow.

This is a lovely hotel with friendly staff and great breakfast. The rooftop bar is lovely in the sun, with delicious food and drink, albeit service is a bit slow.

10

MARCELA HEBE

22. okt. 2023

·

Overnattet 2 netter

El hotel es excelente en todas sus áreas, En el area de recepción quiero destacar la tarea de todos sus empleados y especialmente de Javier, por su amabilidad y eficiencia y celeridad en la resolución de pedidos.

El hotel es excelente en todas sus áreas, En el area de recepción quiero destacar la tarea de todos sus empleados y especialmente de Javier, por su amabilidad y eficiencia y celeridad en la resolución de pedidos.

6

Juan

12. des. 2025

·

Overnattet 4 netter

La noche anterior al check-out, un supuesto empleado del hotel nos tocó la puerta, con el letrero "no molestar" y nos dijo que venía a arreglar el acondicionador de aire. Al otro día nos dimos cuenta de que se había robado mi reloj y el de mi esposo. Siento que no hay mucha seguridad en ese hotel. El personal del hotel se mostró muy preocupado por lo ocurrido e iban a verificar por las cámaras.

La noche anterior al check-out, un supuesto empleado del hotel nos tocó la puerta, con el letrero "no molestar" y nos dijo que venía a arreglar el acondicionador de aire. Al otro día nos dimos cuenta de que se había robado mi reloj y el de mi esposo. Siento que no hay mucha seguridad en ese hotel. El personal del hotel se mostró muy preocupado por lo ocurrido e iban a verificar por las cámaras.

10

Ariana

30. aug. 2025

·

Overnattet 2 netter

Everything about our stay was effortless. We were able to check in to our room early after an early arrival, staff was super helpful, and room was modern, clean, and so comfortable. Such a stylish vibe throughout too. Will definitely stay again if we find ourselves in Madrid.

Everything about our stay was effortless. We were able to check in to our room early after an early arrival, staff was super helpful, and room was modern, clean, and so comfortable. Such a stylish vibe throughout too. Will definitely stay again if we find ourselves in Madrid.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Beliggenhet

Utmerket beliggenhet ved Retiro Park og nær Salamanca, t-banen, restauranter og museer, med enkel gåavstand til severdigheter. Noen følte at det var litt langt fra de mest travle sentrale områdene.

Relaterte gjesteomtaler

10

Michelle

17. juli 2025

·

Overnattet 1 natt

Quick overnight stay and wish we had more time to stay longer. Check-in process for 3 guest rooms was smooth. Offered glass of sparkling wine & staff took our family photo in the lobby. Clean, quiet, well-appointed room and bathroom. Will stay here again. Walkable to Parque de Retiro and restaurants in Alcalá and Salamanca barrios.

Quick overnight stay and wish we had more time to stay longer. Check-in process for 3 guest rooms was smooth. Offered glass of sparkling wine & staff took our family photo in the lobby. Clean, quiet, well-appointed room and bathroom. Will stay here again. Walkable to Parque de Retiro and restaurants in Alcalá and Salamanca barrios.

10

Rolando

1. nov. 2024

·

Overnattet 1 natt

Excellent proprrty in an excellent location

Excellent proprrty in an excellent location

8

Sonia

28. nov. 2025

·

Overnattet 7 netter

Staff were nice rooms were clean and well maintained, espresso is provided in the room. Wish the room was bigger for a 3 person reservation. This area is quiet because it's 20 mins from plaza mayor, ideal if you want to stay in a less busy area but quite inconvenient if you want to be in the center most of the time.

Staff were nice rooms were clean and well maintained, espresso is provided in the room. Wish the room was bigger for a 3 person reservation. This area is quiet because it's 20 mins from plaza mayor, ideal if you want to stay in a less busy area but quite inconvenient if you want to be in the center most of the time.

10

Jill

1. apr. 2025

·

Overnattet 4 netter

Great location just across from the park. Staff were very friendly and helpful

Great location just across from the park. Staff were very friendly and helpful

10

Clarissa

7. sep. 2024

·

Overnattet 5 netter

Highly recommend this hotel if you like to be near Madrid center but in the center . It’s location next to Retiro park is ideal for Walks in the park . Like a 20 min Walk to main attractions and museums . Bonus was a wonderful rooftop bar and restaurant. Loved the sunsets from there !

Highly recommend this hotel if you like to be near Madrid center but in the center . It’s location next to Retiro park is ideal for Walks in the park . Like a 20 min Walk to main attractions and museums . Bonus was a wonderful rooftop bar and restaurant. Loved the sunsets from there !

10

Dean

20. okt. 2025

·

Overnattet 4 netter

Best location, lots of restaurants and activities Metro Station two blocks away

Best location, lots of restaurants and activities Metro Station two blocks away

10

Tina

21. juni 2025

·

Overnattet 2 netter

The hotel is at walking distance to Museums, shopping and the city park Retiro. A hotel made to serve the modern lifestyle combining business and leisure.

The hotel is at walking distance to Museums, shopping and the city park Retiro. A hotel made to serve the modern lifestyle combining business and leisure.

10

Eduardo

31. aug. 2024

·

Overnattet 3 netter

Location is great.

Location is great.

8

Margaret

6. okt. 2025

·

Overnattet 2 netter

Great location- away from busiest areas but close enough to walk. Terrace was gorgeous view

Great location- away from busiest areas but close enough to walk. Terrace was gorgeous view

10

Jeanne

21. des. 2023

·

Overnattet 3 netter

Location was excellent. At the tip of the park and close to train and bus transportation. Staff gratiously accommodated us with an early check-in (flight arrived early morning) and even though room faced the street and was on low floor, street noise was minimal because of (fairly) new windows. Didn't use hotel dining or bar, but the roof-top was lovely great views and photography. Plenty of restaurants in the area and French bakery with great coffee and pastries was one block away. I don't usually write reviews, but would highly recommend H10 Puerta de Alcala.

Location was excellent. At the tip of the park and close to train and bus transportation. Staff gratiously accommodated us with an early check-in (flight arrived early morning) and even though room faced the street and was on low floor, street noise was minimal because of (fairly) new windows. Didn't use hotel dining or bar, but the roof-top was lovely great views and photography. Plenty of restaurants in the area and French bakery with great coffee and pastries was one block away. I don't usually write reviews, but would highly recommend H10 Puerta de Alcala.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Servering

Frokosten er generelt god med variasjon, og mange likte maten og drikken på takterrassen. Noen fant frokosten repetitiv eller gjennomsnittlig.

Relaterte gjesteomtaler

10

Victoria

11. sep. 2025

·

Overnattet 3 netter

Atendimento da recepcao excelente. Cafe da manha incrivel a variado. Quarto excelente, bons amenities e banheiro tamanho bom! Atendimento que deixou a desejat foi do rooftop demorado e atendentes mal humorados

Atendimento da recepcao excelente. Cafe da manha incrivel a variado. Quarto excelente, bons amenities e banheiro tamanho bom! Atendimento que deixou a desejat foi do rooftop demorado e atendentes mal humorados

10

Nathalie

16. okt. 2025

·

Overnattet 7 netter

La habitación muy bien preparada. El desayuno muy bueno y con varias opciones para veganos. Tiene muy buena ubicación, cerca de buenas atracciones.

La habitación muy bien preparada. El desayuno muy bueno y con varias opciones para veganos. Tiene muy buena ubicación, cerca de buenas atracciones.

10

Erick

31. mars 2024

·

Overnattet 5 netter

Excelente servicio! Limpio organizado, el menú del desayuno excelente! Las habitaciones muy cómodas

Excelente servicio! Limpio organizado, el menú del desayuno excelente! Las habitaciones muy cómodas

10

Sukbinder

26. aug. 2025

·

Overnattet 3 netter

Excellent hotel. The food and drinks were great and the staff went above and beyond to help. Location was very good, lovely quiet area. Overall 10/10 we would come back!

Excellent hotel. The food and drinks were great and the staff went above and beyond to help. Location was very good, lovely quiet area. Overall 10/10 we would come back!

8

Denise

5. okt. 2024

·

Overnattet 4 netter

The rooftop bar was amazing!! Staff very helpful and accommodating. We loved the view! The breakfast was plentiful and very tasty. The location is excellent and very walkable. Close to the Metro, the Hop on/Hop off Bus, a beautiful park and a number of very good restaurants. We were careful but always felt safe. Our room was very small. Just the basics for sure. Housekeeping did a very nice job.

The rooftop bar was amazing!! Staff very helpful and accommodating. We loved the view! The breakfast was plentiful and very tasty. The location is excellent and very walkable. Close to the Metro, the Hop on/Hop off Bus, a beautiful park and a number of very good restaurants. We were careful but always felt safe. Our room was very small. Just the basics for sure. Housekeeping did a very nice job.

10

Morgan

18. juli 2024

·

Overnattet 3 netter

This is a lovely hotel with friendly staff and great breakfast. The rooftop bar is lovely in the sun, with delicious food and drink, albeit service is a bit slow.

This is a lovely hotel with friendly staff and great breakfast. The rooftop bar is lovely in the sun, with delicious food and drink, albeit service is a bit slow.

8

Thomas

21. nov. 2023

·

Overnattet 4 netter

Great location close to Retiro Park and a decent selection of supermarkets and restaurants. Great rooftop bar. Quiet even though centrally located. Slightly below expected when it comes to the breakfast.

Great location close to Retiro Park and a decent selection of supermarkets and restaurants. Great rooftop bar. Quiet even though centrally located. Slightly below expected when it comes to the breakfast.

10

Dina

30. nov. 2025

·

Overnattet 1 natt

Staff, room, breakfast

Staff, room, breakfast

10

Pamela

4. sep. 2025

·

Overnattet 2 netter

Very clean, great staff, good breakfast!

Very clean, great staff, good breakfast!

8

Ramon Oscar

6. apr. 2024

·

Overnattet 5 netter

All good it was our second time staying in H10, the only thing that may get better is the breakfast options that all days are the same

All good it was our second time staying in H10, the only thing that may get better is the breakfast options that all days are the same

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10

Jim

forrige uke

·

Overnattet 3 netter

Faultless

Faultless

10

André Morten

for 3 uker siden

·

Overnattet 3 netter

q

q

10

Eleanor

for 4 uker siden

·

Overnattet 1 natt

Roof top pool can only book 1 hour per day

Roof top pool can only book 1 hour per day

10

Wilmar Alexander

for 4 uker siden

·

Overnattet 2 netter

Everything was amazing, the location, the room, the staff, perfect

Everything was amazing, the location, the room, the staff, perfect

10

Maria

forrige måned

·

Overnattet 1 natt

Muy cómodo todo. El aparcamiento un poco estrecho, pero bien.

Muy cómodo todo. El aparcamiento un poco estrecho, pero bien.

Eiendommens policyer

Innsjekkingsinstrukser

Alt du trenger å vite for en problemfri innsjekk.

Innsjekking

Utsjekking

Fra 15:00 til 00:00

Før 12:00

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Umiddelbare KI-svar er basert på hotellinformasjonen

Priser for kommende datoer

september 2026

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Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.

Priser i USD for 2 gjester oppdateres daglig.

En resepsjonist vil ta imot gjestene ved ankomst. Hvis du har spørsmål, kan du kontakte overnattingsstedet ved hjelp av kontaktinformasjonen på bestillingsbekreftelsen. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy. Overnattingsstedets basseng vil være stengt til tider grunnet private arrangementer på terrassen.

Innsjekkingen må foretas av en person som er minst 18 år gammel.

Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
Spesielle avbestillingsvilkår eller -gebyrer kan gjelde ved gruppebestillinger (mer enn åtte rom på samme overnattingssted/datoer)
Dette overnattingsstedet godtar kredittkort – ingen kontantbetalinger
Kontantløse transaksjoner er mulig
Dette overnattingsstedet bruker solenergi
Ingen av gjesterommene kan garanteres å være fri for sjenerende lyder
Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat og røykvarsler
Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt

Som følge av nasjonale reguleringer, kan man ikke betale mer enn 1000 EUR i kontanter på dette overnattingsstedet. Kontakt overnattingsstedet via kontaktopplysningene i bestillingbekreftelsen for mer informasjon.
Det sesongbaserte bassenget er åpent fra juni til september.
Svømmebassenget er tilgjengelig mellom kl. 10.00 og kl. 19.00.
Kun registrerte gjester kan oppholde seg på gjesterommene.
Det er mulig å betale uten kontanter.

Pris for frokostbuffé: ca. EUR 25 for voksne og EUR 11 for barn

Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.