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BYPILLOW Castellana

184 USD

/natt

Gj.snitt. for september

BYPILLOW Castellana - Image 1

BYPILLOW Castellana - Rom

BYPILLOW Castellana - Rom

BYPILLOW Castellana - Resepsjon

BYPILLOW Castellana - Bad

Priser for BYPILLOW Castellana

Velg datoer for å se priser og tilgjengelighet

184 USD

/natt

Gj.snitt. for september

Månedlige gjennomsnittspriser

På BYPILLOW Castellana er prisen per natt i gjennomsnitt 76 USD i den billigste måneden (august) og 218 USD i den dyreste måneden (oktober), basert på de siste 12 månedene.

Gjennomsnittspris per natt på BYPILLOW Castellana etter måned, siste 12 måneder (USD)
Måned	Gjennomsnittspris
januar	140 USD
februar	156 USD
mars	182 USD
april	206 USD
mai	180 USD
juni	172 USD
juli	102 USD
august	76 USD
september	184 USD
oktober	218 USD
november	193 USD
desember	154 USD

Dyreste: oktober (ca. 218 USD)

Billigste: august (ca. 76 USD)

Om denne eiendommen

Dra nytte av stedets fasiliteter, som wi-fi (inkludert), concierge-tjenester og bankettsal.

Parkering
Rom for ikke-røykere
Romservice
Turistinformasjon
Renseri
Rengjøring

Beliggenhet

Julián Besteiro 37, Castillejos, Madrid, Spania

Azca finansdistrikt (0.1 miles)

Paseo de la Castellana (0.2 miles)

Cuzco Square (0.4 miles)

Bernabéu stadion (0.6 miles)

Plaza de Castilla (0.7 miles)

Puerta de Europa (0.8 miles)

Mer stedsinformasjon

Romalternativer

7

Dobbeltrom – standard

Romdetaljer

1 Stor Dobbeltseng

Sover 2

215 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

5

Individual Superior

Romdetaljer

1 Dobbeltseng

183 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

4

Tomannsrom – standard

Romdetaljer

2 Enkeltsenger

Sover 2

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

14

Dobbeltrom – deluxe

Romdetaljer

1 Stor Dobbeltseng

eller

2 Enkeltsenger

Sover 2

215 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

6

Tremannsrom

Romdetaljer

1 Stor Dobbeltseng

og

1 Enkeltseng

eller

3× Enkeltsenger

Sover 3

215 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

Gjesteomtaler av BYPILLOW Castellana

8.3

Veldig bra

basert på 2 532 verifiserte omtaler

Hvem bor her?

Business

22%

Par

40%

Familie

17%

Grupper

10%

Alene

9%

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

I følge nylige anmeldelser av Luze Castellana, roser reisende konsekvent vennlig og hjelpsomt personale, rene rom og en praktisk beliggenhet nær Santiago Bernabéu og metroen, i tillegg til at mange også setter pris på en god frokost og god verdi for pengene for opphold utenfor sentrum av Madrid.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

I følge nylige anmeldelser av Luze Castellana, roser reisende konsekvent vennlig og hjelpsomt personale, rene rom og en praktisk beliggenhet nær Santiago Bernabéu og metroen, i tillegg til at mange også setter pris på en god frokost og god verdi for pengene for opphold utenfor sentrum av Madrid.

Vanlige ulemper inkluderer tynne vegger og lyd fra dører, ustabil klimaanlegg og varierende komfort på senger eller puter. Flere gjester har bemerket sporadiske servicefeil, som fakturerings- eller reservasjonsvansker, treg resepsjon, problemer med nøkkelkort og dyr eller forvirrende parkering. Bassenget er verdsatt, men kan være stengt eller ha begrenset tilgang. Samlet sett kan du forvente et rent, vennlig og godt tilknyttet utgangspunkt, best egnet for arrangementer rundt Bernabéu eller roligere opphold utenfor sentrum.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Gjester setter pris på bassenget når det er tilgjengelig, men noen fant det stengt, med begrenset kapasitet eller kaldt. Parkering er tilgjengelig, men anses som dyrt eller forvirrende, og noen nevner mangelen på et barområde.

Relaterte gjesteomtaler

8

Javier

16. aug. 2023

·

Overnattet 1 natt

Habitaciones muy limpias personal muy agradable. En mi caso tuve mala información con relación al estacionamiento del hotel y realmente la información que me dieron no fue la correcta y me multaron, por el resto me pareció una buena opción en relación calidad-precio. Es probable que pueda repetir

Habitaciones muy limpias personal muy agradable. En mi caso tuve mala información con relación al estacionamiento del hotel y realmente la información que me dieron no fue la correcta y me multaron, por el resto me pareció una buena opción en relación calidad-precio. Es probable que pueda repetir

6

Andrea

10. aug. 2023

·

Overnattet 2 netter

Good The first receptionist was very friendly and provide good customer services The room was good with everything you need The location was okay you have to walk a bit for the metro and bus, but there were plenty of options to eat and shopping. Bad They need more staff in the reception, as we have to wait such a long time more than 15 minutes as it was only one for more than 4 customers, we did not like that you have to go to the reception to give them the key so they can give you the passes for the swimming pool, it was a waste of time overall and decided to used it once. Noisy at nights as is in front of a girls night club and the lights were very bright at nights

Good The first receptionist was very friendly and provide good customer services The room was good with everything you need The location was okay you have to walk a bit for the metro and bus, but there were plenty of options to eat and shopping. Bad They need more staff in the reception, as we have to wait such a long time more than 15 minutes as it was only one for more than 4 customers, we did not like that you have to go to the reception to give them the key so they can give you the passes for the swimming pool, it was a waste of time overall and decided to used it once. Noisy at nights as is in front of a girls night club and the lights were very bright at nights

8

Maeva

17. juli 2023

·

Overnattet 6 netter

Mauvaise insonorisation on entend les gens dans les chambres a côté et en face. Le personnel était au top malgrés les cartes des chambres qui avaient souvent des problèmes donc obligé de redescendre a l'accueil. Piscine n'appartenant pas a l'hôtel du coup nombre limité de place pour les clients dans la piscine commune. Petit déjeuner génial.

Mauvaise insonorisation on entend les gens dans les chambres a côté et en face. Le personnel était au top malgrés les cartes des chambres qui avaient souvent des problèmes donc obligé de redescendre a l'accueil. Piscine n'appartenant pas a l'hôtel du coup nombre limité de place pour les clients dans la piscine commune. Petit déjeuner génial.

10

Raquel

14. juli 2024

·

Overnattet 1 natt

Hotel bien ubicado, limpio, cómodo y con muy buen trato. La piscina da un respiro al calor de verano. Le cambiaría las almohadas y pondría alguna más, así como un cobertor a la cama, aunque no se vaya a gastar vistes la cama.

Hotel bien ubicado, limpio, cómodo y con muy buen trato. La piscina da un respiro al calor de verano. Le cambiaría las almohadas y pondría alguna más, así como un cobertor a la cama, aunque no se vaya a gastar vistes la cama.

10

RAFAEL

12. juli 2025

·

Overnattet 1 natt

Positivo: quarto/banheiro espaçoso, limpo e confortável; café da manhã excelente; piscina grande embora gelada; recepcionistas muito simpáticas e prestativas; hall lindo confortável e com música boa; perto de estação de metrô. Negativo:

Positivo: quarto/banheiro espaçoso, limpo e confortável; café da manhã excelente; piscina grande embora gelada; recepcionistas muito simpáticas e prestativas; hall lindo confortável e com música boa; perto de estação de metrô. Negativo:

4

Rafael

12. juni 2024

·

Overnattet 1 natt

La experiencia con el parking ha sido apoteósica. Tube que bajar dos veces para decirle en qué plaza había aparcado y otra a modificarla porque estaba reservada?? Incomprensible. (Para otros usurarios del hotel)

La experiencia con el parking ha sido apoteósica. Tube que bajar dos veces para decirle en qué plaza había aparcado y otra a modificarla porque estaba reservada?? Incomprensible. (Para otros usurarios del hotel)

4

Karl

24. mars 2023

·

Overnattet 2 netter

The property isn’t the best, u can hear conversations and people sleeping in other rooms, thin walls. Not much activity. No bar area! Bedrooms are old and need refurbing.

The property isn’t the best, u can hear conversations and people sleeping in other rooms, thin walls. Not much activity. No bar area! Bedrooms are old and need refurbing.

6

Agassi

8. des. 2024

·

Overnattet 2 netter

Simple and easy, but the two separate beds were not really separated. It’s too bare bones for the amount of money. The pool is closed so I don’t see the point of listing it in the search if not available or open for the dates of booking. Staff is great, but unless there is heavy discount I would not book again

Simple and easy, but the two separate beds were not really separated. It’s too bare bones for the amount of money. The pool is closed so I don’t see the point of listing it in the search if not available or open for the dates of booking. Staff is great, but unless there is heavy discount I would not book again

10

Lena

2. aug. 2025

·

Overnattet 3 netter

The hotel is very nice. We especially liked the daily changing flavored water at reception. The staff was very friendly, and the refrigerator in the hotel room was very convenient. The pool area is also very nice, and the breakfast is well-balanced and good.

The hotel is very nice. We especially liked the daily changing flavored water at reception. The staff was very friendly, and the refrigerator in the hotel room was very convenient. The pool area is also very nice, and the breakfast is well-balanced and good.

6

Raquel

9. nov. 2025

·

Overnattet 2 netter

Estuvimos a gusto, la ubicación no está mal (30 min en metro hasta sol), pero 25€/noche de parking nos parece excesivo. En cuanto a la habitación, la cama era cómoda, pero las almohadas necesitan cambio. Las cortinas no eran opacas y dejaban pasar bastante luz, por lo que nos despertamos con la claridad y no descansamos nada bien

Estuvimos a gusto, la ubicación no está mal (30 min en metro hasta sol), pero 25€/noche de parking nos parece excesivo. En cuanto a la habitación, la cama era cómoda, pero las almohadas necesitan cambio. Las cortinas no eran opacas y dejaban pasar bastante luz, por lo que nos despertamos con la claridad y no descansamos nada bien

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Renholdet roses ofte både på rommene og i fellesområdene, og mange beskriver det som svært rent. Noen få rapporter nevner mangler som støvete gulv, en uren dyne, manglende rengjøring eller et rom som ikke var klart ved ankomst.

Relaterte gjesteomtaler

10

Anita

24. nov. 2025

·

Overnattet 2 netter

Room was clean and updated. Breakfast was great. Great location for bernabeu Stadium

Room was clean and updated. Breakfast was great. Great location for bernabeu Stadium

10

Yuichiro

27. juni 2025

·

Overnattet 3 netter

受付やダイニング等ふくめ、スタッフが親切に安定したサービスを提供してくれる。シャワーが広くて洗面台やトイレのあるスペースが水浸しにならず快適。冷蔵庫があり、コンセントも使いやすい。ひとつ難点を挙げると、掛け布団は（暑い時期は使用が前提でないようで）クローゼットの中に袋に入れて置いてあるのだが、カバーはなしで、広げてみると長さ等の異なる何人分かの髪の毛が付着しており、使い回しのようだったので使用がためらわれた（バスタオルを布団の代わりにして寝た）。部屋や施設は基本的に清潔で安心して過ごせるが、この点のみ改善されると有り難い。

受付やダイニング等ふくめ、スタッフが親切に安定したサービスを提供してくれる。シャワーが広くて洗面台やトイレのあるスペースが水浸しにならず快適。冷蔵庫があり、コンセントも使いやすい。ひとつ難点を挙げると、掛け布団は（暑い時期は使用が前提でないようで）クローゼットの中に袋に入れて置いてあるのだが、カバーはなしで、広げてみると長さ等の異なる何人分かの髪の毛が付着しており、使い回しのようだったので使用がためらわれた（バスタオルを布団の代わりにして寝た）。部屋や施設は基本的に清潔で安心して過ごせるが、この点のみ改善されると有り難い。

10

Beata

24. apr. 2023

·

Overnattet 1 natt

The room was very clean. Including everything what we needed

The room was very clean. Including everything what we needed

8

Melih

18. feb. 2026

·

Overnattet 5 netter

Odalar temiz personel nazikti

Odalar temiz personel nazikti

10

Rodrigo

23. des. 2023

·

Overnattet 1 natt

Cleaningness, amenities, location, price

Cleaningness, amenities, location, price

2

Hugo

10. nov. 2025

·

Overnattet 2 netter

Lo que básicamente.. siempre un buen hotel te brinda! Como cepillos de dientes, pasta dental, zapatillas para ir por la habitación, pues la verdad que deja bastante que desear, los chicos de la cafetería ESTUPENDOS, los baños necesitan una reforma… y el suelo de la habitación sucio con polvo, fuimos a desayunar a un bar cercano, al volver nos inhabilitaron la tarjeta! Cuando la salida era a las 12 y bajamos a las 10 a desayunar… en fin! Poco recomendado

Lo que básicamente.. siempre un buen hotel te brinda! Como cepillos de dientes, pasta dental, zapatillas para ir por la habitación, pues la verdad que deja bastante que desear, los chicos de la cafetería ESTUPENDOS, los baños necesitan una reforma… y el suelo de la habitación sucio con polvo, fuimos a desayunar a un bar cercano, al volver nos inhabilitaron la tarjeta! Cuando la salida era a las 12 y bajamos a las 10 a desayunar… en fin! Poco recomendado

4

Kenneth

25. okt. 2023

·

Overnattet 1 natt

Room was not clean. TV had only one working channel. Shower was dangerous, no effective temperature control with water going from cold to burning hot in an instant.

Room was not clean. TV had only one working channel. Shower was dangerous, no effective temperature control with water going from cold to burning hot in an instant.

10

Natalia

4. jan. 2024

·

Overnattet 4 netter

El hotel está bien. Es un buena opción para salir del bullicio nocturno de Madrid centro. El desayuno es variado y el personal muy simpático. Lo único es que no hicieron la limpieza la última noche que nos hospedamos de una de las habitaciones.

El hotel está bien. Es un buena opción para salir del bullicio nocturno de Madrid centro. El desayuno es variado y el personal muy simpático. Lo único es que no hicieron la limpieza la última noche que nos hospedamos de una de las habitaciones.

8

Laura Olivera

16. mars 2025

·

Overnattet 1 natt

Las habitaciones cómodas y limpias. Bien estado del hotel y sus instalaciones.

Las habitaciones cómodas y limpias. Bien estado del hotel y sus instalaciones.

10

Ender

12. feb. 2026

·

Overnattet 3 netter

Odalar tertemizdi. Çalışanlar sıcakkanlı yardımsever ve 24 saat resepsiyon vardı.

Odalar tertemizdi. Çalışanlar sıcakkanlı yardımsever ve 24 saat resepsiyon vardı.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Rommene er generelt komfortable og moderne eller nylig oppusset, med nyttige fasiliteter og romslige løsninger. Vanlige problemer inkluderer tynne vegger og lyd fra dører, ustabil klimaanlegg, små rom for noen, og varierende komfort på senger eller puter.

Relaterte gjesteomtaler

8

Kent

24. okt. 2025

·

Overnattet 1 natt

NIce, modern and clean. Perfect located in walking distance to Santiago Bernabéu.

NIce, modern and clean. Perfect located in walking distance to Santiago Bernabéu.

10

anne

11. okt. 2025

·

Overnattet 4 netter

Chambres rénovées

Chambres rénovées

6

Karim

21. feb. 2025

·

Overnattet 2 netter

Location var jättebra nära Santiago Bernabeu stadium och 15 min till flygplatsen. Air conditioner var dålig och rummet var jätte varmt. Frukosten var okay men hotellet hade bara decaff cafe. Personaln var hjälpsam och trevliga.

Location var jättebra nära Santiago Bernabeu stadium och 15 min till flygplatsen. Air conditioner var dålig och rummet var jätte varmt. Frukosten var okay men hotellet hade bara decaff cafe. Personaln var hjälpsam och trevliga.

4

Susana

10. sep. 2024

·

Overnattet 1 natt

La cama es bastante incómoda, se supone que me han dado una habitación de categoría superior. No he descansado nada, mucho ruido de puertas, de gente hablando, maletas, etc. No está nada insonorizada, se oye todo como si estuviesen dentro de la habitación.

La cama es bastante incómoda, se supone que me han dado una habitación de categoría superior. No he descansado nada, mucho ruido de puertas, de gente hablando, maletas, etc. No está nada insonorizada, se oye todo como si estuviesen dentro de la habitación.

8

Maria

29. juni 2023

·

Overnattet 7 netter

El aire acondicionado no enfriaba bien ni la nevera tampoco. A veces hacía calor en la habitación.

El aire acondicionado no enfriaba bien ni la nevera tampoco. A veces hacía calor en la habitación.

8

Jacqueline

17. juli 2023

·

El hotel está bien situado. La habitación algo pequeña. La piscina bastante bien.

El hotel está bien situado. La habitación algo pequeña. La piscina bastante bien.

10

Szilard

25. sep. 2025

·

Overnattet 1 natt

Very good hotel, room in good condition and comfortable. The only thing that the doors are not soundproof. However, I had no bad luck with the neighbour guests (this time). Prices, unfortunately, in Madrid, are crazy.

Very good hotel, room in good condition and comfortable. The only thing that the doors are not soundproof. However, I had no bad luck with the neighbour guests (this time). Prices, unfortunately, in Madrid, are crazy.

2

Jorge

30. sep. 2023

·

Overnattet 2 netter

Small Bed. Small room. To small. I would not stay again. I book for king size bed and I have a king size for a baby. No space between bed and wall. I claim but I got nothing.

Small Bed. Small room. To small. I would not stay again. I book for king size bed and I have a king size for a baby. No space between bed and wall. I claim but I got nothing.

8

sergio ivan

4. juli 2024

·

Overnattet 1 natt

Hay que reconocer y agradecer la mejora que ha tenido este hotel desde que cambio de nombre (anteriormente era de otra cadena). Se nota un lavado de cara que se agradece, incluido la amabilidad del personal. El hotel esta muy bien ubicado en zona Castellana / Plaza Castilla. Aun debe mejorar la comodidad de los colchones y las almohadas, por lo demás todo mas que correcto.

Hay que reconocer y agradecer la mejora que ha tenido este hotel desde que cambio de nombre (anteriormente era de otra cadena). Se nota un lavado de cara que se agradece, incluido la amabilidad del personal. El hotel esta muy bien ubicado en zona Castellana / Plaza Castilla. Aun debe mejorar la comodidad de los colchones y las almohadas, por lo demás todo mas que correcto.

8

Danielle

18. nov. 2025

·

Overnattet 1 natt

Our stay was wonderful. Only issue was the noise. Every time someone opened or closed a door in the building we could hear it. Especially late at night when trying to sleep. otherwise staff was wonderful. Room was clean. Breakfast was good!

Our stay was wonderful. Only issue was the noise. Every time someone opened or closed a door in the building we could hear it. Especially late at night when trying to sleep. otherwise staff was wonderful. Room was clean. Breakfast was good!

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Service

Servicen roses bredt som vennlig, oppmerksom og hjelpsom i resepsjonen, husarbeid og restauranten. Flere gjester påpeker imidlertid problemer som feilaktige kostnader eller mersalg, inkonsekvent profesjonalitet i resepsjonen, treg eller underbemannet innsjekking, problemer med nøkkelkort og sporadisk feilinformasjon.

Relaterte gjesteomtaler

6

Andrea

10. aug. 2023

·

Overnattet 2 netter

Good The first receptionist was very friendly and provide good customer services The room was good with everything you need The location was okay you have to walk a bit for the metro and bus, but there were plenty of options to eat and shopping. Bad They need more staff in the reception, as we have to wait such a long time more than 15 minutes as it was only one for more than 4 customers, we did not like that you have to go to the reception to give them the key so they can give you the passes for the swimming pool, it was a waste of time overall and decided to used it once. Noisy at nights as is in front of a girls night club and the lights were very bright at nights

Good The first receptionist was very friendly and provide good customer services The room was good with everything you need The location was okay you have to walk a bit for the metro and bus, but there were plenty of options to eat and shopping. Bad They need more staff in the reception, as we have to wait such a long time more than 15 minutes as it was only one for more than 4 customers, we did not like that you have to go to the reception to give them the key so they can give you the passes for the swimming pool, it was a waste of time overall and decided to used it once. Noisy at nights as is in front of a girls night club and the lights were very bright at nights

4

sergio ivan

15. mai 2023

·

Overnattet 1 natt

Es la segunda vez que me quedo en este hotel, y salvo por su ubicación del resto deja bastante que desear. Lo peor no es que sea un hotel viejo y un tanto incomodó, lo peor con diferencia es el trato que recibes por parte de la recepción. No tienen ninguna consideración con el cliente, te hacen sentir mal, no muestran intención de ayudarte o mostrarte que estas en un lugar amigable. Hacerme pagar 10 euros por tener una habitación con dos camas separadas y no cambiarme al día siguiente me pareció vergonzoso. Y su respuesta fue poco menos que hablarle a una pared. Otro detalle feo, es molestarme durante mi jornada de trabajo por teletrabajo en mi habitacion para reclamarme un pago de la siguiente noche, cuando tenian la garantía de mi tarjeta y aún no era la hora del nuevo check-in. En la medida de lo posible no volveré. *Nota positivo para el equipo de limpieza que fueron encantadoras, educadas y eficientes. A ver si los de recepción aprenden de sus compañeras

Es la segunda vez que me quedo en este hotel, y salvo por su ubicación del resto deja bastante que desear. Lo peor no es que sea un hotel viejo y un tanto incomodó, lo peor con diferencia es el trato que recibes por parte de la recepción. No tienen ninguna consideración con el cliente, te hacen sentir mal, no muestran intención de ayudarte o mostrarte que estas en un lugar amigable. Hacerme pagar 10 euros por tener una habitación con dos camas separadas y no cambiarme al día siguiente me pareció vergonzoso. Y su respuesta fue poco menos que hablarle a una pared. Otro detalle feo, es molestarme durante mi jornada de trabajo por teletrabajo en mi habitacion para reclamarme un pago de la siguiente noche, cuando tenian la garantía de mi tarjeta y aún no era la hora del nuevo check-in. En la medida de lo posible no volveré. *Nota positivo para el equipo de limpieza que fueron encantadoras, educadas y eficientes. A ver si los de recepción aprenden de sus compañeras

8

juan andres

15. feb. 2026

·

Overnattet 2 netter

Personal muy atento y amable.

Personal muy atento y amable.

10

Golnaz

16. juni 2025

·

Overnattet 2 netter

Good facilities and great staff

Good facilities and great staff

4

Vishnu

26. jan. 2026

·

Overnattet 3 netter

1. No cooling with the air conditioning 2. When i asked for a additional toilet roll, i was told to fetch it from receptionist myself 3. I was charged incrorrectly for breakfast on arrival, and ws demanded to oay an additional amount on checkout.

1. No cooling with the air conditioning 2. When i asked for a additional toilet roll, i was told to fetch it from receptionist myself 3. I was charged incrorrectly for breakfast on arrival, and ws demanded to oay an additional amount on checkout.

10

Esmeralda

28. sep. 2025

·

Overnattet 1 natt

Me ha encantado el hotel y el servicio! Volveré seguro

Me ha encantado el hotel y el servicio! Volveré seguro

8

Julian

1. des. 2023

·

Overnattet 6 netter

It’s a good hotel, maybe not the best location thinking about metro stations but it’s a nice area, near Castellana Street and Bernabeu Stadium. However, the hotel does not have a sign with the name at the entrance, so If you are walking you cannot tell what’s the building apart from having Google Maps that indicates the exact location, Card keys get damaged really easily, mine did it twice out of 4 nights and the system wasn’t working to solve the problem, a colleague stays in a room near mine and her card gets broken every single night, so she needs to go up and then coming back to reception to ask for help and wait for the person to go with a master key and open the room. The cleaning time is after 4 pm probably, so if you go out in the morning expecting to come early and find your room clean forget, they are gonna clean late after lunch. I took this hotel because apparently, it was near to a place I had to go to during my stay but actually wasn’t like that, otherwise I think I wouldn’t have chosen the place, I tried to reserve another night for the end of my trip and they were charging the insane €160 just for one night.

It’s a good hotel, maybe not the best location thinking about metro stations but it’s a nice area, near Castellana Street and Bernabeu Stadium. However, the hotel does not have a sign with the name at the entrance, so If you are walking you cannot tell what’s the building apart from having Google Maps that indicates the exact location, Card keys get damaged really easily, mine did it twice out of 4 nights and the system wasn’t working to solve the problem, a colleague stays in a room near mine and her card gets broken every single night, so she needs to go up and then coming back to reception to ask for help and wait for the person to go with a master key and open the room. The cleaning time is after 4 pm probably, so if you go out in the morning expecting to come early and find your room clean forget, they are gonna clean late after lunch. I took this hotel because apparently, it was near to a place I had to go to during my stay but actually wasn’t like that, otherwise I think I wouldn’t have chosen the place, I tried to reserve another night for the end of my trip and they were charging the insane €160 just for one night.

10

Elizabeth

1. juni 2024

·

Overnattet 3 netter

Hotel Luze Castellana was great! The front desk staff is extremely helpful and the hotel is very nice. The rooms are clean and comfortable. It’s in a more residential area but within walking distance to Santiago Bernabeu stadium and many great restaurants. It’s about a 20-30 minute ride from the city center which isn’t bad at all. I was there for 4 days and never had an issue and the breakfast is top notch! Highly recommend!

Hotel Luze Castellana was great! The front desk staff is extremely helpful and the hotel is very nice. The rooms are clean and comfortable. It’s in a more residential area but within walking distance to Santiago Bernabeu stadium and many great restaurants. It’s about a 20-30 minute ride from the city center which isn’t bad at all. I was there for 4 days and never had an issue and the breakfast is top notch! Highly recommend!

8

Enrique

29. sep. 2025

·

Overnattet 5 netter

El servicio del Staff del Hotel excente, la limpieza muy buena. La habitacion es muy comoda. La ubicación es genial. Es un hotel recomendable , en mi caso fui de negocios y seguramente volveré.

El servicio del Staff del Hotel excente, la limpieza muy buena. La habitacion es muy comoda. La ubicación es genial. Es un hotel recomendable , en mi caso fui de negocios y seguramente volveré.

10

G BERENICE

8. okt. 2025

·

Overnattet 5 netter

TODO INCREIBLE CON TODO SU EQUIPO DEL HOTEL, TANTO RECEPCION, LIMPIEZA, DESAYUNOS. UN TRATO MARAVILLOSO. FELICIDADES

TODO INCREIBLE CON TODO SU EQUIPO DEL HOTEL, TANTO RECEPCION, LIMPIEZA, DESAYUNOS. UN TRATO MARAVILLOSO. FELICIDADES

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Beliggenhet

Praktisk beliggenhet nær Santiago Bernabéu og flere metrostasjoner, i et rolig, trygt boligområde med restauranter og butikker i nærheten. Ikke sentralt, men godt forbundet med byen og flyplassen.

Relaterte gjesteomtaler

10

Anita

24. nov. 2025

·

Overnattet 2 netter

Room was clean and updated. Breakfast was great. Great location for bernabeu Stadium

Room was clean and updated. Breakfast was great. Great location for bernabeu Stadium

8

Kent

24. okt. 2025

·

Overnattet 1 natt

NIce, modern and clean. Perfect located in walking distance to Santiago Bernabéu.

NIce, modern and clean. Perfect located in walking distance to Santiago Bernabéu.

10

Elizabeth

27. nov. 2025

·

Overnattet 2 netter

Excellent hotel. Fantastic staff. Very good location. Would highly recommend to travellers. We were there for NFL. So easy access to Real Madrid Stadium

Excellent hotel. Fantastic staff. Very good location. Would highly recommend to travellers. We were there for NFL. So easy access to Real Madrid Stadium

10

ROBERT

15. jan. 2024

·

Overnattet 4 netter

Great hotel plenty of room space. Very quick and efficient check in. Buffet breakfast was very good, but with it being January not many guests used it. Very pleasant and helpful staff. Close to many restaurants and tapas bars and cafes. Great Thai/Indian restaurant 12 minutes walk. Italian and Mexican just around the corner. Only 10 minute walk to Tetuan Metro Station. So good location.

Great hotel plenty of room space. Very quick and efficient check in. Buffet breakfast was very good, but with it being January not many guests used it. Very pleasant and helpful staff. Close to many restaurants and tapas bars and cafes. Great Thai/Indian restaurant 12 minutes walk. Italian and Mexican just around the corner. Only 10 minute walk to Tetuan Metro Station. So good location.

8

Richard

7. aug. 2023

·

Overnattet 3 netter

Very good hotel. Recommended. Spacious, clean, en-suite room. Good AC. Pleasant staff. Easy walk to two / three Metro stations. A Stone's throw from a good supermarket.

Very good hotel. Recommended. Spacious, clean, en-suite room. Good AC. Pleasant staff. Easy walk to two / three Metro stations. A Stone's throw from a good supermarket.

10

Jacquelyn

26. mai 2025

·

Overnattet 3 netter

Wonderful hotel in a lovely area. Lots of shopping and dining within walking distance. On a quite side street in a very safe neighborhood. Metro is a 5 minute walk. Staff wonderful, hotel very clean. Excellent breakfast.

Wonderful hotel in a lovely area. Lots of shopping and dining within walking distance. On a quite side street in a very safe neighborhood. Metro is a 5 minute walk. Staff wonderful, hotel very clean. Excellent breakfast.

10

Erwinlee

16. nov. 2023

·

Overnattet 4 netter

The property was nice. I was there for a Real Madrid match. The area is away from the business but close enough to walk to restaurants and the metro was close by as well.

The property was nice. I was there for a Real Madrid match. The area is away from the business but close enough to walk to restaurants and the metro was close by as well.

10

Juan Andrés

18. nov. 2024

·

Overnattet 2 netter

Hotel situado cerca de la Castellana, con fácil acceso a medios de transporte. Hotel cómodo y sin ruidos. Staff muy agradable. Lo recomiendo.

Hotel situado cerca de la Castellana, con fácil acceso a medios de transporte. Hotel cómodo y sin ruidos. Staff muy agradable. Lo recomiendo.

10

Fernando

13. okt. 2025

·

Overnattet 1 natt

Buenas instalaciones, hotel tranquilo y bien situado no en el.Centro de Madrid pero cercano

Buenas instalaciones, hotel tranquilo y bien situado no en el.Centro de Madrid pero cercano

10

Iain

9. nov. 2023

·

Overnattet 2 netter

Great base for a visit to the Santiago bernabeau about a 10 minute walk away

Great base for a visit to the Santiago bernabeau about a 10 minute walk away

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Servering

Frokosten roses ofte for kvalitet og utvalg, og flere beskriver den som utmerket. Kafépersonalet beskrives som vennlig. Noen kommentarer nevner gjennomsnittlig kaffealternativer eller små særegenheter, men tilbakemeldingene om mat generelt er positive.

Relaterte gjesteomtaler

10

Anita

24. nov. 2025

·

Overnattet 2 netter

Room was clean and updated. Breakfast was great. Great location for bernabeu Stadium

Room was clean and updated. Breakfast was great. Great location for bernabeu Stadium

10

Danny

13. feb. 2026

·

Overnattet 2 netter

Prima kamer, uitstekend ontbijt en mooie prijs/kwaliteit verhouding

Prima kamer, uitstekend ontbijt en mooie prijs/kwaliteit verhouding

10

Francisco Javier

9. aug. 2023

·

Overnattet 1 natt

El mejor desayuno que he probado para un hotel de tres estrellas, y el personal muy amable y atento.

El mejor desayuno que he probado para un hotel de tres estrellas, y el personal muy amable y atento.

8

Maeva

17. juli 2023

·

Overnattet 6 netter

Mauvaise insonorisation on entend les gens dans les chambres a côté et en face. Le personnel était au top malgrés les cartes des chambres qui avaient souvent des problèmes donc obligé de redescendre a l'accueil. Piscine n'appartenant pas a l'hôtel du coup nombre limité de place pour les clients dans la piscine commune. Petit déjeuner génial.

Mauvaise insonorisation on entend les gens dans les chambres a côté et en face. Le personnel était au top malgrés les cartes des chambres qui avaient souvent des problèmes donc obligé de redescendre a l'accueil. Piscine n'appartenant pas a l'hôtel du coup nombre limité de place pour les clients dans la piscine commune. Petit déjeuner génial.

10

RAFAEL

12. juli 2025

·

Overnattet 1 natt

Positivo: quarto/banheiro espaçoso, limpo e confortável; café da manhã excelente; piscina grande embora gelada; recepcionistas muito simpáticas e prestativas; hall lindo confortável e com música boa; perto de estação de metrô. Negativo:

Positivo: quarto/banheiro espaçoso, limpo e confortável; café da manhã excelente; piscina grande embora gelada; recepcionistas muito simpáticas e prestativas; hall lindo confortável e com música boa; perto de estação de metrô. Negativo:

10

Jacquelyn

26. mai 2025

·

Overnattet 3 netter

Wonderful hotel in a lovely area. Lots of shopping and dining within walking distance. On a quite side street in a very safe neighborhood. Metro is a 5 minute walk. Staff wonderful, hotel very clean. Excellent breakfast.

Wonderful hotel in a lovely area. Lots of shopping and dining within walking distance. On a quite side street in a very safe neighborhood. Metro is a 5 minute walk. Staff wonderful, hotel very clean. Excellent breakfast.

10

Lena

2. aug. 2025

·

Overnattet 3 netter

The hotel is very nice. We especially liked the daily changing flavored water at reception. The staff was very friendly, and the refrigerator in the hotel room was very convenient. The pool area is also very nice, and the breakfast is well-balanced and good.

The hotel is very nice. We especially liked the daily changing flavored water at reception. The staff was very friendly, and the refrigerator in the hotel room was very convenient. The pool area is also very nice, and the breakfast is well-balanced and good.

10

Sabine

15. okt. 2022

·

Overnattet 1 natt

Das Hotel liegt recht nah an einer Metrostation. Die Zimmer sind sauber und haben eine angenehme Größe. Das Frühstücksbuffet ist sehr zu empfehlen: Es hat große Auswahl und die Produkte sind von sehr guter Qualität! Eins der besten Frühstücke, das ich je in einem Hotel bekommen habe.

Das Hotel liegt recht nah an einer Metrostation. Die Zimmer sind sauber und haben eine angenehme Größe. Das Frühstücksbuffet ist sehr zu empfehlen: Es hat große Auswahl und die Produkte sind von sehr guter Qualität! Eins der besten Frühstücke, das ich je in einem Hotel bekommen habe.

8

Danielle

18. nov. 2025

·

Overnattet 1 natt

Our stay was wonderful. Only issue was the noise. Every time someone opened or closed a door in the building we could hear it. Especially late at night when trying to sleep. otherwise staff was wonderful. Room was clean. Breakfast was good!

Our stay was wonderful. Only issue was the noise. Every time someone opened or closed a door in the building we could hear it. Especially late at night when trying to sleep. otherwise staff was wonderful. Room was clean. Breakfast was good!

8

Amy

31. mars 2025

·

Overnattet 1 natt

This was a solid, clean place to stay. Their breakfast is delicious providing freshly squeezed orange juice.

This was a solid, clean place to stay. Their breakfast is delicious providing freshly squeezed orange juice.

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10

Andrés

for 4 uker siden

·

Overnattet 1 natt

Todo correcto y buena atención

Todo correcto y buena atención

2

Anna

9. juli 2026

·

Overnattet 1 natt

Ingen pool, ACn ur funktion, det luktade cigarettrök på rummet och både smutsigt, trasigt vid fönstret och mögel i vattenflaskan. Nej vi inte här. Frukosten var dock god. Besvikna helt klart bilderna ger en helt annan bild av boendet.

Ingen pool, ACn ur funktion, det luktade cigarettrök på rummet och både smutsigt, trasigt vid fönstret och mögel i vattenflaskan. Nej vi inte här. Frukosten var dock god. Besvikna helt klart bilderna ger en helt annan bild av boendet.

8

Roberto

26. mai 2026

·

Overnattet 1 natt

Viaggio di lavoro: camera pulita, check-in efficiente, buona colazione.

Viaggio di lavoro: camera pulita, check-in efficiente, buona colazione.

10

Matteo Ferracin

27. apr. 2026

·

Overnattet 2 netter

.

.

8

Michelle

20. apr. 2026

·

Overnattet 4 netter

The Hotel was nice overall. The breakfast was good. My only complaint was that you could hear everything in the hallways from your room. I was on the first floor so that may have been it. I also wish there was an area you could sit outside. The pool was area was closed for repairs.

The Hotel was nice overall. The breakfast was good. My only complaint was that you could hear everything in the hallways from your room. I was on the first floor so that may have been it. I also wish there was an area you could sit outside. The pool was area was closed for repairs.

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