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Sofitel Marrakech Lounge & Spa


Amenities

  • Parking

  • Restaurant

  • Fitness Room/Gym

  • Business Center

  • Room Service

  • High-speed Internet

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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across reviews of Sofitel Marrakech Palais Impérial & Spa, travellers praise the beautiful grounds, attractive pools and convenient location, while repeatedly noting uneven service—especially at reception and some F&B outlets—and occasional noise from nearby nightlife that can disrupt sleep.

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Facilities

Good

Cleanliness

Mixed

Rooms

Mixed

Location

Convenient

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10

Jeffrey

IAN-logo

4 Jan 2026

·

Stayed 2 nights

Excelente
Excelente

10

Naryis

IAN-logo

12 Dec 2025

·

Stayed 1 night

Me and my husband stayed here for one night. The hotel itself is beautiful, spacious, and very nice. The breakfast was amazing. The only issue was that, for the price you’re paying for a single night, you wouldn’t expect certain problems. The curtain in our bedroom was torn, and the shower’s on/off switch was coming loose. You’d think you wouldn’t encounter issues like these in a five-star hotel
Me and my husband stayed here for one night. The hotel itself is beautiful, spacious, and very nice. The breakfast was amazing. The only issue was that, for the price you’re paying for a single night, you wouldn’t expect certain problems. The curtain in our bedroom was torn, and the shower’s on/off switch was coming loose. You’d think you wouldn’t encounter issues like these in a five-star hotel

6

Kalam

EXP-logo

2 Dec 2025

·

Stayed 3 nights

The room left much to be desired. The toilet was located just as you enter the room; there was no wash basin in the toilet to wash your hands. The shower was in the bedroom and to wash your hands after using the toilet, you had to go to the bedroom. To pay $466 USD for such a room is not good. Staff were ok and the location of the hotel was central and excellent, I will not return to stay there in such a room. Expedia should describe properly if a room is not what is generally to be accepted.
The room left much to be desired. The toilet was located just as you enter the room; there was no wash basin in the toilet to wash your hands. The shower was in the bedroom and to wash your hands after using the toilet, you had to go to the bedroom. To pay $466 USD for such a room is not good. Staff were ok and the location of the hotel was central and excellent, I will not return to stay there in such a room. Expedia should describe properly if a room is not what is generally to be accepted.

10

Lucy Therese

EXP-logo

1 Dec 2025

·

Stayed 5 nights

We loved this hotel. It was a short walk from the city centre.
We loved this hotel. It was a short walk from the city centre.

10

Manishkumar

EXP-logo

30 Nov 2025

·

Stayed 4 nights

Good location and excellent facilities
Good location and excellent facilities

Rue Harroun Errachid Quartier de l hivernage 40000, Marrakech, Morocco

Location

Just a few paces from the vibrancy of the medina, contemplate the mountains of the High Atlas and recharge both your body and mind. The hotel is situated 15 minutes from the Marrakech Menara international airport and offers an immediate access to the city centre. Based along the Hivernage district, You are at the Sofitel Marrakech Lounge & Spa, a luxurious haven of peace, serenity and sensuality. For your ultimate relaxation, abandon yourself to the charms of this sumptuous oasis, Marrakech, the ochre city.

More location info

Property policies

Check-in

Check-out

Check-in from 15:00

Before 12:00


FAQs

Yes, parking is available on-site and is free of charge. Valet parking services are also offered.


A buffet breakfast is available at the property for approximately MAD 270 per person. Guests can enjoy breakfast in the designated breakfast area.


Pets are not allowed at the property. However, service animals are exempt from this policy.


The standard check-in time is 15:00, and check-out is at 12:00. Early check-in and late check-out may be available for a fee, subject to availability.

Yes, airport shuttle services are available for MAD 600 per vehicle, one-way, accommodating up to 4 passengers. Guests must contact the property 48 hours prior to arrival to arrange the transfer.


The property features step-free entrances, elevators, and wheelchair-accessible facilities in public areas and rooms. Accessible bathrooms are also available.


The property is located in the Hivernage district, approximately 1.2 miles (2 km) from Jemaa el-Fnaa and 0.9 miles (1.5 km) from Koutoubia Mosque. It is also close to upscale shops, cafes, and the Menara Gardens.


Yes, the property features two outdoor swimming pools, which are surrounded by lush gardens and sun loungers. The pools are open seasonally.


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