Name: Sutton Place Hotel Toronto
Address: 355 King Street West, Wellington Place, Toronto, Canada, Toronto, Ontario, CA
Price range: US$241–US$999 per night
Rating: 9.4

What guests think

At Sutton Place Hotel Toronto, travellers consistently praise the central, walkable location and welcoming staff, while many highlight spacious, comfortable rooms; some report street noise at night and occasional hiccups with housekeeping or maintenance.

Most guests find the property very clean, though a few mention issues like shower mold, dusty areas, or inconsistent servicing. The pool and gym draw positive notes, valet parking is convenient, and the on-site restaurant earns praise but has reports of long waits, limited hours, or understaffing. Overall, expect a stylish, centrally located stay with standout service and roomy accommodations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the pool and gym, and valet parking is convenient. A few mention the pool felt cold, large trucks didn't fit the garage, or common areas were busy during events.

Related guest reviews

10

Steven

28 Sept 2025

·

Stayed 2 nights

Great location near the Rogers Centre, CN Tower and great dining. Valet parking is necessary. Park the car and walk. Traffic is a nightmare!!

10

Marie-Eve

2 Jul 2025

·

Stayed 2 nights

I enjoyed my stay very much! The room was extremely clean and comfortable. The fitness center was also great, and I was able to use it early, starting at 5 am. I would certainly return to this amazing property.

10

Emilie

4 Sept 2025

·

Stayed 4 nights

The staff of the hotel is really sweat. The room was so clean. The pool is nice.

8

Christine

6 Dec 2024

·

Stayed 1 night

Nice location to Roger’s center. Parking on site. Staff friendly

10

James

22 Jun 2025

·

Stayed 1 night

Beautiful rooms, the only issue I had is parking, they can’t fit larger pick up trucks in their underground parking.

10

katy

17 Oct 2025

·

Stayed 1 night

Clean comfortable room, great location and excellent staff. Valet parking is convenient, love staying here when we are in Toronto.

10

Meggan

9 Nov 2025

·

Stayed 1 night

It was great. Clean room. Nice bathroom with a great shower. The pool was lovely. Temperature control in the room is great.

10

Samantha

9 Nov 2025

·

Stayed 1 night

Friendly staff, really comfortable beds. We had issues parking so they gave us valet parking at a discount.

10

Peter

7 Nov 2025

·

Stayed 2 nights

Great front desk service , room was great , restaurant food and service also excellent. Only suggestion is maybe a sauna in the pool area .

10

Elena

28 Nov 2025

·

Stayed 5 nights

Sublimely Sutton! This is going to be my go to hotel when I stay in Toronto. From the moment I arrived and through the time I had to bid farewell the stay here exceeded my expectation. The room was spacious, clean and with a comfortable bed where I slept like a baby. It was fantastic place to work remotely as I was able to go to some fabulous restaurants and explore the city very easily at night as the tram stops right outside of the hotel. The rooftop pool was so beautiful, clean and relaxing as I was able to take a dip after a long day of work. I like how they have pool towels and comfortable chairs upstairs. Special thanks to D’Andre, Jerwin, and the rest of the team for being some friendly, welcoming, professional and always being so wonderful. It was hard to leave, but I look forward to returning back again next year. If you’re debating whether to stay here or not…I’ll make it easy for you. Stay here!!!

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AI-generated summary based on recent guest reviews

Cleanliness

Most reviews describe very clean rooms and public areas. Some note lapses such as unclean showers, dust, smoke smells, or inconsistent housekeeping.

Related guest reviews

10

Natalie

1 Nov 2025

·

Stayed 1 night

Room was spotless, staff were excellent - very kind and helpful. Perfect location close to many activities. Would definitely stay here again!

8

Greg

16 Feb 2026

·

Stayed 2 nights

The room was very nice. It was a clean room and clean hotel overall. A convenient location.

10

Marcy

24 Dec 2025

·

Stayed 2 nights

Room was spacious, clean, quiet. Love location, we were in entertainment district. Staff were wonderful.

10

Jannet

22 Dec 2025

·

Stayed 1 night

Everything was great! This is my favorite hotel to stay at while visiting Toronto due to its friendly and comfortable atmosphere. The room was perfect, however the bathroom appeared to be a bit dusty and the shower had some grime around the edges of the floor. Other than that everything else was great!

8

Supervision

10 Aug 2025

·

Stayed 2 nights

The rooms are very spacious, but for a 4-star hotel, the cleanliness could be better. The tiles near the refrigerator were dirty and sticky, the windows were dirty, and the stainless steel lamp holders were covered in fingerprints. As for the carpet in the hallway, it had some black stains in places, which wasn't great...I would not recommend room 415 as it overlooks the road and unfortunately the windows are not well soundproofed, so every night we could hear police and ambulance sirens as well as cars accelerating. I would recommend choosing a room on the other side, which I think is quieter... As for the Abrielle restaurant, you need to be patient because the staff are young and quite "laid back." It's a shame because the restaurant is very beautiful, but the food and service are clearly not worthy of a 4-star rating... On the other hand, the hotel's location is ideal for sightseeing, the pool is nice, and the bedding is very comfortable.

10

Suguna

27 Dec 2025

·

Stayed 1 night

I have stayed at this place multiple times, very good, clean room, nice staff. I would recommend.

8

John

24 Aug 2025

·

Stayed 1 night

Everything was great The only thing wrong was the room smelled of cigarette smoke

6

Craig

1 Nov 2025

·

Stayed 2 nights

Clean room but no cleaning service and we were out all day . So no coffee pods and wet towels to use the next morning.

8

Frantz

18 Dec 2025

·

Stayed 1 night

The room was clean except for the shower that has black mold on the floor and overall the shower was not really clean

10

Garret Ian

17 Nov 2025

·

Stayed 3 nights

The room was clean and comfortable. Staff were amazing. The beds were like sleeping on a cloud. The restaurant at the hotel was great!

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Rooms

Rooms are spacious, modern, and comfortable with great beds; several report street or corridor noise in some locations and occasional maintenance quirks.

Related guest reviews

8

Rafael

30 Jun 2025

·

Stayed 1 night

Convenient place. Great amenities. Our room was noisy and we could hear everything from the street and fro the corridor

8

Anne

11 Nov 2025

·

Stayed 2 nights

Travelling with a friend, we use rooms with 2 beds. This is by far the best of this configuration. The room was wide and it had height with a lovely large window to let in light and a view.

10

Marlene

11 Aug 2025

·

Stayed 2 nights

Beautiful hotel with spacious rooms and comfy beds. But pack a sleep mask because of the blue light from the ceiling

10

Angelina

9 Dec 2024

·

Stayed 2 nights

Excellent room. I can’t believe we got it for such an amazing price! It was very clean, quiet, and comfortable. Beautiful hotel. Great bar and bartenders!

10

Marcy

24 Dec 2025

·

Stayed 2 nights

Room was spacious, clean, quiet. Love location, we were in entertainment district. Staff were wonderful.

10

Seema

21 May 2025

·

Stayed 1 night

The hotel was great, room was beautiful and staff was very helpful. The only complaint was the street level noise at night. The sirens could be heard from our 4th floor room. Other than that, the stay was great.

10

Darcee

15 Oct 2025

·

Stayed 3 nights

The room was super clean and the air system was very adjustable. We looked out on a courtyard, but still got some morning sun. There was a walk-in shower (no tub), with a rain head and a detachable shower head. The water pressure was just enough, but I think that’s an eco measure. All the staff we encountered were amazing - friendly, helpful, and willing to do that little bit extra. The beds were comfy. The area was very walkable and on a main transit route. We didn’t swim, but there was a lovely pool, long enough to do laps in, with a bit of a deep end. All in all a great stay.

10

Boris

7 Aug 2025

·

Stayed 3 nights

Great staff and service was outstanding. We had to ask to change rooms because the initial room we were given had an inner door that separated us from the next room and you could hear everything. The hotel accommodated us quickly and was able to provide us with alternate room that was quite. The hotel was very clean. The only feedback I would give is that the bathrooms felt a bit outdated but overall a great stay in a fantastic location.

8

Supervision

10 Aug 2025

·

Stayed 2 nights

The rooms are very spacious, but for a 4-star hotel, the cleanliness could be better. The tiles near the refrigerator were dirty and sticky, the windows were dirty, and the stainless steel lamp holders were covered in fingerprints. As for the carpet in the hallway, it had some black stains in places, which wasn't great...I would not recommend room 415 as it overlooks the road and unfortunately the windows are not well soundproofed, so every night we could hear police and ambulance sirens as well as cars accelerating. I would recommend choosing a room on the other side, which I think is quieter... As for the Abrielle restaurant, you need to be patient because the staff are young and quite "laid back." It's a shame because the restaurant is very beautiful, but the food and service are clearly not worthy of a 4-star rating... On the other hand, the hotel's location is ideal for sightseeing, the pool is nice, and the bedding is very comfortable.

10

Kenny

23 Jan 2026

·

Stayed 2 nights

Room was nice and spacious. Staff was wonderful and friendly

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Service

Service consistently stands out as friendly, professional, and accommodating, with staff often going above and beyond for special occasions and quick resolutions. A few guests experienced slow responses or late room readiness.

Related guest reviews

4

Yasmin

7 Oct 2025

·

Stayed 6 nights

I stayed at Sutton Place Hotel in Toronto and honestly, for the very high price they charge, the experience was disappointing. If it were a budget hotel I wouldn’t mind, but at this rate the issues are unacceptable. - I requested a different room layout months in advance multiple times, this wasn’t actioned and management were totally nonplussed when I asked about this. - Massive desk in the room but no mirror above/on it, so it couldn’t be used as a vanity. - The magnifying mirror in the bathroom was positioned ridiculously low. - No bottled water provided in the room — after a long day of travel, that’s the bare minimum. - No kettle or tea-making facilities, which is shocking at this price point. - No hooks anywhere, despite loads of empty wall space. - Large TV was hanging ominously forwards off the wall. I complained, but nothing was fixed. - Every day we received different towels. Some days one flannel, some days two, some days none at all. One day they left on dirty towel on the floor but took the rest, another they removed one of the unused robes from the bathroom? When I called to ask for some towels I was brought pillowcases. Totally bizarre. - The room wasn’t even vacuumed on arrival. - Ice machine on our floor didn’t work the whole stay, even after multiple complaints. - We came back at 12:30pm and the keycard scanner on the main door didn’t work at all. If someone hadn’t heard me knocking, I’d have been locked outside in the middle of the night.

10

Smeer

23 Dec 2025

·

Stayed 1 night

The number one thing that stands out about this hotel is how great the staff is. Second time we’ve stayed here and they are always so nice and go out of their way to do their absolute best for you. It’s the key to a great stay. Never staying anywhere else in Toronto!

10

Boris

7 Aug 2025

·

Stayed 3 nights

Great staff and service was outstanding. We had to ask to change rooms because the initial room we were given had an inner door that separated us from the next room and you could hear everything. The hotel accommodated us quickly and was able to provide us with alternate room that was quite. The hotel was very clean. The only feedback I would give is that the bathrooms felt a bit outdated but overall a great stay in a fantastic location.

10

Kristine

21 Oct 2025

·

Stayed 1 night

Very nice boutique hotel. Staff were lovely although check in was late since rooms not ready. We did not eat breakfast

10

Ashley

9 Mar 2025

·

Stayed 1 night

Amazing experience and stay at this hotel! Everything was smooth, staff were friendly, hotel was clean, pool was warm, we will be back! The staff at the front desk upgraded us to the most beautiful suite which we will never forget!

10

Anna

27 Jul 2025

·

Stayed 5 nights

Hands down, one of the best experiences we have had. We were warmly welcomed throughout our week in Toronto by every staff member. Particularly, Julian amd Jervin, who personally delivered a delicious dessert with toasting bubbles when we shared that we were celebrating our wedding anniversary. The whole concierge staff and valet were also very helpful with suggestions,directions, and tips for getting around. The hotel room was very spacious, clean, and the rooms were serviced daily. The temperature control was very efficient at cooling or warming when needed. The location was perfect for getting around downtown and especially to the blue jays games, cn tower, shopping, coffee shoos and

10

Sharon

6 Nov 2025

·

Stayed 1 night

A perfect stay made more fabulous by the amazing staff at the hotel. We'll be back!

10

Denise

9 Nov 2025

·

Stayed 1 night

From checkin to checkout, a lovely experience. Friendly staff. Valet service was quick and convenient. Room was spacious and clean. Would definitely stay again.

10

Leslie

11 Nov 2025

·

Stayed 1 night

The hotel was absolutely gorgeous but the real gem of this location is the employees. From the second we walked in the door we were met with the friendliest, most helpful staff I’ve ever experienced at any hotel, and I travel a lot. They were warm and accommodating and went above and beyond to make my stay incredible. The rooms are huge, clean and beautiful. All amenities are perfect, valet was beyond easy. This will be my number one choice for stay any time I visit TO. I couldn’t recommend this hotel more, it was perfection.

10

Wendy

19 Nov 2024

·

Stayed 1 night

Julian at the desk was so friendly and helping. Amazing service

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Location

Central, walkable location near major attractions and transit, including Rogers Centre, CN Tower, and theatres. Some guests note street noise at night.

Related guest reviews

10

Steven

28 Sept 2025

·

Stayed 2 nights

Great location near the Rogers Centre, CN Tower and great dining. Valet parking is necessary. Park the car and walk. Traffic is a nightmare!!

10

Bruce

26 May 2025

·

Stayed 5 nights

In a good location, transit available on the street in front of the hotel and about a 10 minute walk to Union Station. Room and bathroom very clean, room was quiet. Bed was very comfortable.

10

Steven

13 Jun 2025

·

Stayed 3 nights

Great location and so close to a wide variety of restaurants. Many attractions were a short walk away as well.

10

Rhonda

29 Sept 2025

·

Stayed 3 nights

Stayed 3 nights for the Blue Jays games. Excellent location!!

10

Norine

14 Oct 2025

·

Stayed 2 nights

Spacious room with comfortable King bed. Large bathroom and good shower. The location is a few blocks from Rogers Center and lakefront. There many good restaurants in walking distance. Valet parking was easy and well worth the extra fee for the convenience.

10

dave

6 Oct 2025

·

Stayed 1 night

Easy access to Skydome , Scotia Centre., other shopping and eating spots. Clean , hip hotel that is affordable.

10

Micheal D

30 Sept 2025

·

Stayed 2 nights

Very friendly staff, great room and very clean, shops nearby, close to Rogers Centre

10

Marcy

24 Dec 2025

·

Stayed 2 nights

Room was spacious, clean, quiet. Love location, we were in entertainment district. Staff were wonderful.

10

Nancy

19 Oct 2025

·

Stayed 1 night

The Sutton Place continues to be our go to stay when we’re visiting Toronto. The location is great and the staff is awesome! Will keep coming back.

10

Heather

17 Aug 2025

·

Stayed 2 nights

Great location, walkable to Scotia bank arena and Rogers Center. Friendly staff, very clean. Don’t hesitate to stay here.

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Dining

Many enjoyed the on-site restaurant and breakfast. Others mention limited hours, long waits, understaffing, or inflexibility with dietary requests.

Related guest reviews

10

Yzabelle

21 Nov 2025

·

Stayed 3 nights

Chambre très confortable, propre et fonctionnelle dans un quartier animé. Le restaurant offre un beau menu et le bar est ouvert à une heure plus avancée le vendredi et le samedi, ce qui est bien utile pour terminer la journée.

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10

Marilyn

17 Feb 2025

·

Stayed 3 nights

Enjoyed our stay. Great location. Enjoyed bar and best scrabble eggs

10

Mark

12 Nov 2025

·

Stayed 2 nights

Amazing! Room felt like I was the first occupant. Spotless and in brand new condition. Restaurant was outstanding too.

10

Sanya

29 Mar 2025

·

Stayed 2 nights

Check-in was quick and seamless, and the staff was both friendly and attentive. The restaurant had an elegant atmosphere, and the food was absolutely delicious. The bed and pillows were incredibly comfortable, making for a great night’s sleep. The location was perfect—within walking distance to Kensington Market, the Art Gallery of Ontario, and with a streetcar stop just steps from the building. Overall, staying at this hotel was a fantastic experience.

10

Sandra

11 Nov 2025

·

Stayed 4 nights

Lovely hotel in a great location. Room was very comfortable and spacious. Hotel is quiet, elevators are fast and reception staff are wonderful. Food and Beverage service at hotel is not great. Hours are irregular, even to get an early morning coffee is difficult. Our breakfast experience was terrible, waited a very long time for our food. Would stay here again but would not dine there.

10

John

18 Apr 2025

·

Stayed 1 night

Nice place, would stay there again. Restaurant was great. Had both supper and breakfast there.

10

Tom

13 Jun 2025

·

Stayed 1 night

Restaurant looked very good, but not much available for a "snack" late when we got in. Good but narrow menu.

10

Maura

12 Sept 2025

·

Stayed 8 nights

Perfect location. Lovely staff Restaurant was a bit lackluster as it wouldn’t deviate from menu as is to help accommodate special dietary changes. Other area restaurants were accommodating to needs.

8

Edward

21 Aug 2025

·

Stayed 2 nights

Restaurant is understaffed at breakfast. Felt sorry for your employee.

10

Garret Ian

17 Nov 2025

·

Stayed 3 nights

The room was clean and comfortable. Staff were amazing. The beds were like sleeping on a cloud. The restaurant at the hotel was great!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $381	2 $341	3 $334
4 $304	5 $484	6 $444	7 $445	8 $339	9 $282	10 $280
11 $261	12 $297	13 $383	14 $914	15 $394	16 $346	17 $363
18 $321	19 $556	20 $997	21 $999	22 $472	23 $341	24 $349
25 $312	26 $488	27 $466	28 $422	29 $361	30 $261	31 $304

Sutton Place Hotel Toronto

About this property

Location

Room options

Deluxe Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 2 Queen Beds

Classic Room, 1 King Bed, Accessible

Royal Suite, 1 King Bed

Room, 1 King Bed (Run of House, 1 King Bed)

Guest reviews of Sutton Place Hotel Toronto

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sutton Place Hotel Toronto

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $273
20 $286	21	22	23	24 $468	25	26
27 $241	28 $274	29 $931	30 $342