Is parking available at the hotel?

Yes, parking is available on-site. Self-parking is offered at a fee of JPY 1000 per day, which includes in/out privileges. Please note that parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately JPY 3800 for adults and JPY 1391 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 2:00 AM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request but is subject to availability and may incur additional charges.

Are airport shuttle services available?

Yes, a complimentary shuttle service from the hotel to the airport is available upon request.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility may need to be confirmed directly with the hotel.

What is the hotel's location in relation to key landmarks?

The hotel is located in Izumisano, connected to a shopping center, just a 4-minute walk from Rinku Park and 13 minutes on foot from Rinku Premium Outlets. It is approximately 7.8 km from Kansai International Airport.

What are the policies for guests staying with children?

One child aged 3 years or younger can stay free when occupying the parent or guardian's room, using existing bedding.

Star Gate Hotel Kansai Airport - Izumisano

Average nightly price at Star Gate Hotel Kansai Airport by month, last 12 months (USD)
Month	Average price
January	US$65
February	US$65
March	US$64
April	US$67
May	US$68
June	US$60
July	US$59
August	US$67
September	US$88
October	US$94
November	US$87
December	US$72

What guests think

At Star Gate Hotel Kansai Airport, travelers praise the convenient location by Rinku Town Station, one stop from KIX, and the spacious rooms with views, while noting dated furnishings and occasional noise near elevators or from wind and planes.

Cleanliness is generally acceptable, but multiple guests mention odors, dusty carpets, mold or maintenance issues such as clogged drains and worn fixtures. Service is generally friendly and efficient, but check-in is strictly from 3 pm, and the free airport shuttle runs mornings only, requires advance booking, and can be limited. Breakfast wins praise for quality and panoramic views, while on-site dinner options may be limited or expensive; nearby malls and convenience stores provide alternatives. Overall, expect a convenient, no-frills airport stop in an older high-rise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

An on-site convenience store is handy and parking is available, though several guests found spaces narrow or the garage confusing; little else about facilities is mentioned.

Related guest reviews

8

??

1 Mar 2025

·

Stayed 1 night

スタッフの対応がスムーズでしたよ。地下駐車場が使いにくい感じがしました。どこに停めたらいいのかが分かりにくい。

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8

hiroyuki

5 May 2024

·

Stayed 1 night

駐車場が狭い

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8

Bryan

14 Oct 2025

·

Stayed 1 night

I was given a room on the 47th floor with an excellent view. There are shops nearby, including Donki and an outlet mall, with a Lawson inside the actual hotel buillding. Easy access to the airport. Staff were professional. Property is a little tired but it is clean and the bed was comfortable.

6

Alastair

19 May 2025

·

Stayed 1 night

Great quality hotel. However the elevators are very noisy indeed and will be too noisy for some people to even sleep

10

fumio

4 Nov 2025

·

Stayed 1 night

部屋もバスルームもトイレも清潔で快適でした。これまでは外のコンビニに行く必要がありましたが、２階にローソンが開店しとても便利になりました。

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10

MOTOSHI

9 Sept 2025

·

Stayed 1 night

パーキングの車幅がありせまい幅広場所は遠く少ない

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10

Kazushige

23 Sept 2025

·

Stayed 1 night

りんくうタウン駅改札から屋根続きで徒歩数分ほどでとても便利なロケーション。駅から入るとホテルの2階になり、フロントは1階なので、エレベーターやエスカレーターを探すのに少し迷った。ホテル自体は部屋に多少古いところはあるものの、設備はよく、館内にローソンがあるのもとても便利だった。

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8

EIJI

3 Aug 2025

·

Stayed 2 nights

エレベーターが早くて素晴らしい👍

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10

かずひで

31 Jul 2025

·

Stayed 1 night

駅から近く、施設内にコンビニも有り便利。

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10

Shigeyoshi

5 Oct 2025

·

Stayed 1 night

部屋に入りカーテンを開けたら、眼下に広がる大パノラマに圧倒されました。部屋は広く清潔で、必要なものはすべて備えられています。テレビも大きなサイズで観やすかったです。下の階にはコンビニもありますが、少し歩くとショッピングモールがあり、何店か食事するところがあります。駅から近いだけでも助かるのに、関西空港へは無料のリムジンバスがあります。機会があればぜひまた利用したいです。

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Cleanliness

Many guests found rooms clean, but recurring reports mention odors, dusty carpets, mold, and worn bathrooms, plus issues like clogged drains or broken fixtures.

Related guest reviews

10

Kaeko

24 Oct 2025

·

Stayed 1 night

清潔な室内でした。スタッフの方の対応も丁寧で感じが良かったです。今回は食事は食べませんでした。

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6

Danny

12 Nov 2024

·

Stayed 1 night

Stargate hotel is convenient in location and a cheap option but unfortunately the rooms are just straight up stinky- sort of a smoke mixed with mold smell. The staff tried their best and were responsive to our concerns about the smell in our first room and moved us to what was an "upgraded" room but it unfortunately still smelled. I think it is just an old hotel and maybe the culprit was very dirty air vent filters (which I noticed when looking around the room). The breakfast was decent, the hotel shuttle was on time and the view was amazing, but it is hard to get over the smell!

10

CHAOHUA

5 May 2025

·

Stayed 1 night

交通方便，但是飯店有點老舊

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6

あいか

16 Nov 2024

·

Stayed 1 night

所々の修繕が出来ていなかったり、水回りのカビが酷すぎた。カーペットのシミはいつから付いているのでしょうか？次、宿泊で使うことは無いかと思います。同じ金額で他のホテルがあればここはオススメしないです。

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8

HYUNHO

28 Jan 2026

·

Stayed 3 nights

スタッフはとても親切で、客室も清潔に保たれており、全体的に快適に過ごすことができました。ただ、今回の部屋はエレベーターの近くだったので、音に敏感な私には少し不便な点がありました。次回ご利用の際は、できればエレベーターから離れた静かな部屋を案内していただけると助かります。

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8

OGURA

31 Jan 2026

·

Stayed 1 night

室内も清潔で高層階にもかかわらず、シャワーの圧も強かった。

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4

Veronica

12 Jul 2025

·

Stayed 1 night

We stayed one night for an early flight. The family room has a good size. Conveniently located a few minutes from airport. Transfer service to the airport is good. However, this hotel is very dated. The carpets in the room and in the hallway are dusty and smelly. The walls in the bathroom had disgusting stains. The air conditioning filters are old and dirty. Avoid this hotel until it’s fully renovated.

2

Hsi Hui

18 Feb 2026

·

Stayed 1 night

客房的清潔度不足，馬桶有很明顯的痕跡

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6

SIO LENG

25 Aug 2024

·

Stayed 1 night

房間有蟲子。

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10

romel

30 Mar 2024

·

Stayed 2 nights

Nice and cleaned hotel

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Rooms

Rooms are very spacious with impressive high-floor views, but decor and furnishings are dated; light sleepers should avoid rooms near elevator shafts, and some note wind, plane or train noise.

Related guest reviews

6

Jian Chean

20 Feb 2026

·

Stayed 1 night

Would avoid rooms x418 and x403 as they are really close to the elevator shaft if you are a light sleeper. Otherwise the room is spacious though it seems a bit dated.

4

yoshihiro

23 Jul 2025

·

Stayed 1 night

全体的に古く感じる。せめてバスタオルはふんわりした物をおいてほしい。仕方の無いことかも知れませんが、風斬り音が大きいのが気になって、寝付けなかった。

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10

Chun Wai

11 Jan 2026

·

Stayed 2 nights

Room is large, old style and bright.

4

Tina

28 Aug 2025

·

Stayed 1 night

Noise from planes either taking off or landing seems like every minute. Really not pleasant at all. Restaurants in the hotel were closed during our stay and we had awful food at a restaurant near the outlets.

10

Molly

11 May 2024

·

Stayed 1 night

We were situated in a room adjacent to elevator. All day and into the later evening it sounded like a freight train going through the walls. Very loud and disturbing.

6

Alastair

19 May 2025

·

Stayed 1 night

Great quality hotel. However the elevators are very noisy indeed and will be too noisy for some people to even sleep

10

Fun

6 Nov 2025

·

Stayed 1 night

It had a great view of the ocean and city area as it has high floor.

10

つよし

22 Jul 2025

·

Stayed 1 night

部屋からの眺望が唯一無二。一生に一度は見ておくべき。関空へ延びる橋とその延長線上の明石大橋。最高です。

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6

Radge

16 Jul 2025

·

Stayed 1 night

Star gate is very convenient for short time travelling. Proximity to public transportation is excellent. However, the property looks dated and need an update

6

kosuke

22 May 2025

·

Stayed 1 night

エレベーターホールから近い部屋で、エレベーターの上下する音がうるさかった

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Service

Staff are generally friendly and efficient with smooth check-in/out and luggage storage, but early check-in is rarely allowed; the free airport shuttle is morning-only, reservation-based, and can be limited, and porter service is minimal.

Related guest reviews

8

Marc

18 Jan 2026

·

Stayed 1 night

Great location and good room for a family. Transfer service to the airport is excellent. The staff were friendly and very helpful.

10

TAKASHI

13 Jan 2026

·

Stayed 1 night

非常にフレンドリーな対応のフロントです。チェックイン、チェックアウトのスムースさと笑顔での対応です。朝食ビュッフェのスタッフの方々も、笑顔でテキパキと迎えてくれます。朝から気持ちの良い対応です。

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2

SUSAN

22 Mar 2024

·

Stayed 1 night

We arrived at noon and requested if we could check-in, leave our bags in storage while we shop and return for our keys after shopping. We were informed that we could leave our bags but they could only check us in at 3 pm. We arrived back at 7 pm and there were no porters. I guess it's a no frills hotel. The next day, we requested if we could check-out an hour late and was informed that we will be billed for the extra hour. I guess that this is the last time we will be staying here.

4

Leong Peng

17 Mar 2024

·

Stayed 1 night

I had only stayed for a night. I will say the service is quite poor. Had booked the bus shuttle service to the Airport but the bus left without checking whether all had boarded. Prior to the bus departure, when checking with their counter, the staff will just keep saying to wait at the lobby which we did.

10

Mary

22 Oct 2025

·

Stayed 1 night

The staff was amazing and they made my stay remarkable. I would go back there anytime I am in Japan. Thanks for such excellent service!

10

Ruby

5 Oct 2025

·

Stayed 1 night

A wonderful first stop after landing to get acclimated. Good selection for breakfast and friendly/helpful staff to start my trip off.

10

Jeff

30 Apr 2025

·

Stayed 1 night

Staff were very helpful and messaged back quickly when I asked them questions. They spoke perfect English and helped to arrange the free shuttle bus for me. They have a microwave on the 30th floor. It was a super big hotel room and very clean. The hotel rooms start at floor 29, so if you have a fear of heights it might be trickier.

10

bree

10 Oct 2024

·

Stayed 1 night

Lovely hotel with great staff

6

jade

17 Sept 2025

·

Stayed 1 night

Staff is inflexible and speaks poor English. I arrived 9am as my flight arrived early, had to scroll around to wait for check in (3pm) with bad jet lag. Wish the hotel has early check in options like ones in other countries. Front desk staff speaks poor English, hotel room is out dated with stains. Everything needs some improvements.

8

Chai

1 Oct 2025

·

Stayed 3 nights

Staff average due no body will assist your big luggage’s from lobby for you as you don’t see any door man.

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Location

Directly by Rinku Town Station and one stop from KIX, with easy access to outlet shopping and conveniences; several note it’s less convenient for central Osaka sightseeing.

Related guest reviews

10

Ka Wai

9 Oct 2025

·

Stayed 1 night

The hotel location is excellent for accessing Kansai airport and Rinku outlet.

8

Jan-Sue

8 Oct 2025

·

Stayed 3 nights

We enjoyed our stay of three days and had a wonderful ocean view. It is the rallest building (54 floors ) in the area. The beds were comfortable and the air conditioning worked well. There are two malls within in a quarter mile as well as a Don Quixote. The shower room was traditional Japanese style--shower outside the tub before soaking in the tub. Also has a Toto bidet. Nightshirt and slippers may be too small for many Westerners--me included. Housekeeping was annoyed by reqests for extra pillows and towels. Shuttle only runs during the morning hours. Reservations are required from the front desk. The train station is literally next door but you are at least 40 minutes from downtown Osaka. KIX is only one stop away for 370 yen. There are many options for eating in the area. I wouldn't get the breakfast option but use the 10 or 20% discount for staying at the hotel. The menu did not change for the three days we were there and was congested at times. While due for a refresh, it's still a solid choice.

10

Keith

15 Dec 2024

·

Stayed 1 night

Great location, easy access to transportation. Loys of shopping

10

Jennifer

19 May 2025

·

Stayed 1 night

Fabulous location just 5min by train from Kansai (Osaka) International Airport

8

ASAYO

25 Nov 2025

·

Stayed 1 night

駅と直結し、空港へのバスがたすかりました

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6

John Junming

19 Oct 2025

·

Stayed 1 night

Far away from the city

10

Ed

27 May 2024

·

Stayed 2 nights

Really nice hotel. Close to a train station, which made it easier to travel to Universal Studios.

8

NGOC

31 Dec 2024

·

Stayed 1 night

Location near the airport andcar rental

10

Dorothy H

5 Sept 2025

·

Stayed 1 night

It was so Convenient having the train stop righ at your door. Location is indeed everything!!!

8

Tantiphanpipat

19 Nov 2025

·

Stayed 1 night

関西空港に宿泊するよりは安いです。駅からは歩いてすぐだし、アウトレットモールに行くにも近いし、そういった使い方にはとても良い。

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Dining

Breakfast is widely praised for quality and the top-floor views, but on-site dinner options can be limited or pricey; many guests eat in nearby malls.

Related guest reviews

8

Stephen

12 Sept 2025

·

Stayed 1 night

Great for an early flight , had a great meal in shabu shabu which was table hot pot cooking on the 52nd floor with amazing views, Room was tired but didnt matter much

10

Peng

21 Oct 2024

·

Stayed 1 night

Good hotel with beautiful sea view. Room is a bit old but very clean and spacious. Best buffet breakfast with vast of selections with high quality food. Friendly reception staff and easy access to stores.

10

Walt F

22 May 2025

·

Stayed 1 night

It is one train stop from KIX Osaka airport and they have free morning shuttle. There is good shopping near by and the cafe (not open early) is very good. Breakfast buffet is 3800 yen so I didn't try. They are pretty ridgid about 3 pm check in, but have luggage hold. View from 36 floor of 54 was amazing.

10

Yoshitaka

3 Jan 2026

·

Stayed 1 night

景色も素晴らしく、最上階のブュッフェも品数が豊富で大変良かったです。

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8

YASUKO

8 Sept 2024

·

Stayed 1 night

眺めが良く室内の施設も綺麗で快適でした。晩のホテルでの食事はお店がコロナの影響もあってか半分ずつ営業していて選択肢が制限されてしまったのが少し残念。朝のビュッフェは以前来た時より海外からの人達がかなり多く増えていた印象を受けました。

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6

MASAHIRO

27 Nov 2025

·

Stayed 1 night

高層階だったので、景色はとても良かったが、ホテルのレストランが一ヶ所しか営業しておらず、ルームサービスもなく、外に食べに行くものの、ホテル周辺はレストランが大変少なく、仕方なくコンビニで買う羽目になった。周辺にレストランが無いので、せめて夕食時間帯だけでもホテルのレストランは営業するべき。

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8

Heather

12 Apr 2025

·

Stayed 1 night

Overall good stay. Very conveniently located near the airport if unsure of when you’ll arrive and not wanting to miss check in somewhere else. The staff and room were okay. The breakfast buffet was great and some window seats offer an amazing view!

10

ミホ

22 Dec 2025

·

Stayed 1 night

全て快適に過ごせ朝食も美味しかったです。

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10

Jorge

31 Aug 2025

·

Stayed 2 nights

A good and nice hotel nice view good breakfast

8

Brett

3 Nov 2025

·

Stayed 2 nights

No problems checking in and the room was quite adequate. The only negative aspect was the fairly expensive meal prices. Fortunately, Rinku Town is righ5 next door with all kinds of food options.

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Su	Mo	Tu	We	Th	Fr	Sa
				1 $64	2 $65	3 $82
4 $65	5 $65	6 $65	7 $66	8 $65	9 $74	10 $101
11 $96	12 $63	13 $62	14 $63	15 $107	16 $86	17 $113
18 $93	19 $64	20 $80	21 $93	22 $98	23 $74	24 $113
25 $60	26 $60	27 $60	28 $77	29 $82	30 $93	31 $197

Star Gate Hotel Kansai Airport

Prices for Star Gate Hotel Kansai Airport

Monthly average prices

About this property

Location

Guest reviews of Star Gate Hotel Kansai Airport

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Star Gate Hotel Kansai Airport

Considering this hotel for your Izumisano trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24 $76	25 $71	26 $112
27 $66	28 $66	29 $65	30 $56