Name: Cititel Penang
Address: 66, Jalan Penang, Downtown George Town, George Town, Timur Laut Pulau Pinang District, Penang, Malaysia, George Town, Penang, Malaysia
Rating: 8.35

Guest reviews

8.3

Very good

Based on 17,633 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Cititel Penang, travelers highlight a central, walkable Georgetown location, consistently friendly and attentive staff, and generally clean, comfortable rooms with nice views, while also noting dated areas, occasional Wi-Fi issues, and intermittent noise or air-conditioning concerns.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Helen

4 weeks ago

·

Stayed 2 nights

Was able to check into room early which was great. Staff at front desk very welcoming. Room clean and comfortable. Breakfast excellent and very large range of things to eat.

10

Soon Ling

3 Apr 2026

·

Stayed 3 nights

Very good & convenient location, very good staff service

10

Soon Ling

29 Mar 2026

·

Stayed 2 nights

Great staff, great location .Good food selection for breakfast.

8

Daniel

17 Feb 2026

·

Stayed 3 nights

The location is great, You can walk oldtown, find food, services, bus stop. The room is clean, everything works, just feels a Little bit old, bit funcional. The staff is helpful. The pool is good enough to cool down after a day walking.

10

Gloria

12 Feb 2026

·

Stayed 8 nights

The Very nice hotel very helpful staff

66, Jalan Penang, Downtown George Town, George Town, Timur Laut Pulau Pinang District, Penang, Malaysia

Location

With a stay at Cititel Penang, you'll be centrally located in George Town, within a 5-minute drive of KOMTAR and Gurney Drive. This hotel is 2.6 mi (4.1 km) from Gurney Plaza and 5 mi (8 km) from Penang Hill.

Cheong Fatt Tze Mansion(0.1 Miles)

Georgetown UNESCO Historic Site(0.2 Miles)

Pasar Chowrasta(0.3 Miles)

Penang State Museum(0.5 Miles)

Goddess of Mercy Temple(0.5 Miles)

The Top at Komatar(0.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site.

A buffet breakfast is available daily from 7:00 AM to 10:30 AM for a fee of approximately MYR 56 per person.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property features elevators and step-free entrances, ensuring ease of access for guests with disabilities.

Centrally located in George Town, the property is within a 5-minute drive of KOMTAR and Gurney Drive, and 2.6 mi (4.1 km) from Gurney Plaza. Nearby attractions include Cheong Fatt Tze Mansion (0.2 km) and Georgetown UNESCO Historic Site (0.3 km).

Yes, there is an indoor swimming pool available, with access from 7:00 AM to midnight.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

The property offers rollaway beds for a fee of MYR 85 per night, and advance request or confirmation is required.

Cititel Penang

Amenities

Property description

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