Is parking available at the property?

Free self-parking is available on-site. No reservation is required.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately MYR 45 for adults and MYR 25 for children.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about rooms and bathrooms are not provided.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in George Town, just steps from KOMTAR and a short 3-minute drive from Gurney Drive. It is 2.7 mi (4.3 km) from Gurney Plaza and 4.4 mi (7 km) from Penang Hill.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, with access from 7:00 AM to 9:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property. However, specific details about age restrictions for free stays are not provided.

St Giles Wembley Penang Hotel in George Town

Average nightly price at St Giles Wembley Penang by month, last 12 months (USD)
Month	Average price
January	US$74
February	US$75
March	US$71
April	US$68
May	US$70
June	US$69
July	US$70
August	US$70
September	US$70
October	US$64
November	US$70
December	US$73

What guests think

Across recent reviews, St Giles Wembley Penang is praised for its central, walkable location near Komtar and eateries, and for generally friendly, helpful staff, though experiences with housekeeping frequency, room condition, and noise vary by stay.

Rooms are described as spacious and comfortable by some, but others note dated furnishings, inconsistent air-conditioning, poor sound insulation (especially at connecting doors), and occasionally weak Wi‑Fi. Cleanliness feedback is mixed: many found rooms clean, while several reported stained towels, musty or smoky smells, mould, or pests, and mentioned housekeeping on alternate days or later in the evening. Facilities such as the large pool, a small gym, and a rooftop bar receive praise, and breakfast is often enjoyed for variety, though a few guests found it disappointing or crowded. Overall, expect a convenient city base best suited to travellers prioritizing location over consistently modern or quiet rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the large pool, rooftop bar with views, and a small but functional gym; some note the pool area is shaded and water can feel cold. Parking is available and has been described as free or convenient.

Related guest reviews

10

William

1 Nov 2024

·

Stayed 4 nights

It's well maintained, and is close to Kamtar, George Town, 1st Avenue Shopping Mall and plenty of eateries around; and can easily access further away by Grab. I like its reasonable good size swimming pool. Buffet breakfast is a delight with plenty of selection. Room is spacious and clean. Staff are friendly and helpful.

10

eric

30 Jan 2025

·

Stayed 4 nights

Right in the middle of everything form shopping to dinning. Famous local food vendors are just around the corner. Swimming pool is big and beautiful. Wi-Fi for work is great with no problems. Definitely the best hotel in this price range for me so far.

8

Kong

22 Aug 2025

·

Stayed 1 night

Overall it was good. Hotel’s location is strategic & staffs are helpful & friendly. Car parking is free. But one of our rooms (No 2808)’s aircond seems is not functioning well. Once we closed the connection door between the 2 rooms, then we felt that room 2808’s aircond was not working well. But since we stayed for 1 night only and it was late, so we didn’t make any complaints.

8

David

28 Apr 2025

·

Stayed 3 nights

Nice hotel. Clean and comfortable. Good location. Good bar on the roof. Pool was slightly disappointing being in the shade

8

Vincent

2 Mar 2025

·

Stayed 3 nights

Location of the hotel was great with 1st Avenue shopping mall just across the road and many eateries within walking distance. But the rooms were dated with many wooden fixtures and furniture needing replacement or refurbishment. Lap pool was nice and the small gym was functional. The Sky bar and its views were great.

10

Madihah

24 Dec 2022

·

Stayed 19,350 nights

The area is so convenient. So near to good food. Parking system is different which is very convenient as well.

10

Yuya

19 Nov 2024

·

Stayed 2 nights

施設も良く、サービスもよかった。現地のコンビニも隣にあり、セブンイレブンも歩いて１、2分のところにある。ショッピングモール向かいにあるので、買い物やカフェでは困らないと思う。観光地のコーンウォリス要塞や時計台までは、２、３キロあるので、頑張ったら歩けるけど、グラブ使ったほうがいいかも。プールは日陰になるので、泳ぐにはすこし寒かったけど、プールサイドでお昼寝するには最高です。

Translate

8

eric

10 Feb 2025

·

Stayed 1 night

One of the modernized hotels in the area. Big swimming pool. The upper floor rooms are better than the lower floor rooms in my opinion. There are transportation hubs and shopping malls right across the street. Walking distance to lots of restaurants. The tallest building "The Top" is 15 minutes away by walk.

10

Robert

12 Mar 2025

·

Stayed 2 nights

Water in swimming pool a bit too cold, but the rest was really great. I Would definitely recommend this hotel. Really great breakfast buffet with a lot of choice.

10

Timothy

20 Feb 2023

·

Stayed 4 nights

Good standard, close to shops, very good breakfast. Good pool.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many mention clean rooms, but several report issues such as stained or insufficient towels, smoky or musty odors, mould, pests, and the alternate‑day or late housekeeping schedule.

Related guest reviews

2

Tony

11 Jul 2023

·

Stayed 3 nights

Bed sheets were not clean. Breakfast was so bad I didn't eat there even though I paid for it.

6

Nur Hidayat

3 Aug 2023

·

Stayed 3 nights

Great service by crew members. From front desk to housekeeping. Major shout out to the doormen. Especially Parbat. Super helpful. Rooms were really disappointing. Our toilet had visits from cockroaches while my mother’s toilet had the drainage kind of smell throughout the 3 nights we stayed. Overall a major dip in cleanliness and comfortability of the rooms as compared to my previous experience last year.

8

KAMALJIT

20 Feb 2026

·

Stayed 3 nights

Clean room and good service

10

Yunmi

27 Jul 2025

·

Stayed 3 nights

Nice staffs and very clean

2

Tony

10 Jul 2023

·

Stayed 3 nights

My bed sheets smelled like sour sweat. Pillows and blankets are all brown under the sheets and covers. We made them change the all the sheets and coverings the next day. We saw our neighbor do the same thing. We were only given 2 bath towels and no face or hand towels. Our bathroom had a strong mildew smell and black mold all over. Breakfast was also a disappointment. It was so bad we decided to just eat out instead.

8

Prema

7 Oct 2023

·

Stayed 7 nights

Good hotel Central location Had to ask for hand towels. Also shower area was mouldy

10

David

14 Sept 2025

·

Stayed 1 night

We only stayed one night but our room was clean and contained all the amenities that we required. Will definitely stay there again.

2

Alice

11 Jul 2023

·

Stayed 3 nights

Unclean smokey room. Only 2 bath towels and nothing else. Don't waste your money on the breakfast.

10

Irene

20 Jan 2026

·

Stayed 2 nights

Room was clean, very helpful and friendly front desk, convenient location

10

Yahzikah-Matesha

19 Feb 2026

·

Stayed 4 nights

A clean hotel with good amenities in a great location. Kind and helpful staff.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Room experiences vary: some are spacious and comfortable with views, but others find decor dated, air‑conditioning inconsistent, noise from traffic or adjoining doors intrusive, and Wi‑Fi unreliable.

Related guest reviews

6

PHACHARA

17 Apr 2025

·

Stayed 1 night

Small room, old room, no drinking water, have to go and get it yourself.

8

Kimheong

1 Jul 2023

·

Stayed 3 nights

Good location. Room was roomy. Wifi was very bad. the Television was laggy. Breakfast was good with a lot of choices.

6

NIU

18 Jul 2023

·

Stayed 3 nights

Wifi is really weak and it gets disconnected frequently. Room cleaning happens only once every 2 days. Other than that the stay was good

8

Foong See

16 May 2025

·

Stayed 4 nights

Good location and great service from the staff. The room was spacious and clean, however, the furnitures were tired and need to be replaced.

2

dimple

6 Dec 2025

·

Stayed 2 nights

Ac was very hot . Complained . But no proper response. Hotel looks old and shabby . Not as advertised .

8

Sandra

6 Jun 2025

·

Stayed 4 nights

Overall a good experience but the room was rather small. A mirror at the desk would be useful or at least an extendable make-up mirror in the bathroom. Also, our room had a connecting door and we could hear our neighbours talking amongst other things(!) and likewise assume they could hear us.

4

CHIEWWOEI

8 Dec 2024

·

Stayed 4 nights

Sound insulation of the room (no 623) is very poor and effected my sleep last 4 nights stay. The windows glass is not double glazed and thus higher noises level.

6

Lindsey

29 Nov 2024

·

Stayed 1 night

The hotel was very nice and in a central location. The room was lovely BUT I didn’t get much sleep as it was very noisy. I was in a room which had an adjoining door - no soundproofing at all with the room next door. It sounded like the family staying there were in my actual room it was so loud. If you come to stay, ask for a room without an adjoining door!

8

Joanne Margaret

14 Jul 2025

·

Stayed 3 nights

Room was spacious and comfortable. Convenient location: only 15 min away from the airport, many eateries around and mall just beside

4

Kim Pooi

20 Dec 2023

·

Stayed 1 night

I stayed here for 1 night and never again. Was given room 2611 and it was an adjoining room. I could hear the kids next door all night. Then the temperature control in the room doesn’t work! It stays at 24C all night! The pillow and duvet is cheap quality and not cotton so it feels really hot! I normally stay opposite my favourite hotel and will continue doing so. Last time in St Giles

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, helpful and efficient, with smooth or early check‑ins and responsive follow‑ups; however, guests also cite long check‑in lines, billing errors, unfulfilled requests, and inconsistent housekeeping responsiveness.

Related guest reviews

10

Kris

3 Mar 2025

·

Stayed 3 nights

Although the property is a bit dated, the staff and housekeeping are top notch. Keep up the good work!

10

Gregory

11 Mar 2024

·

Stayed 3 nights

Check in was a breeze and the staff was warm and helpful. With Expedia's VIP Acess, we were given the chance for early check in but we were informed that we won't get a room with view. We decided to wait for the room and took up the complimentary welcome drinks for our fave room to be made up.

10

RICHARD

26 Jul 2025

·

Stayed 5 nights

Every single member of staff we encountered couldnt be more friendly or helpful...right in the centre of town

10

John

2 Oct 2024

·

Stayed 2 nights

Outstanding service by all staff from front desk, eateries and housekeeping. Meals were of a high standard, tasty and well presented. Thankyou. Sure to stay again.

6

Hock Tong

2 Dec 2022

·

Stayed 19,327 nights

Service level is sub-par, we're fine to accept the room-keeping on alternated days but they can't even do a good job for that. No replacements of fresh towels despite several calls to housekeeping and had to inform the front desk before the towels arrive, unacceptable.

6

LAI FONG

1 Jan 2025

·

Stayed 5 nights

I stayed 5 nights. The location of this hotel is good. Short walk to food street. On my check in, the staff told me to pay for the 5 nights & taxes. I told him i have paid & booked via Expedia. He said his system showed that i have not paid. I showed him the receipt but he insisted to collect the taxes from me which i paid. On the day check out another staff served me & refunded RM$50 to me because she said i have paid during booking via expedia. During check in , i told the staff do not allocate last room for me & he said room is in the middle which i am fine but when i reached the room it was the last room. I was shocked to know that their housekeeping is at 6pm. I went out and returned to the room in the afternoon & room is not clean yet so when i called the housekeeping, she didnt explain to me why the room is not clean & just say housekeeping at 6pm. The housekeeping is on alternate days, so during no cleaning day i asked to change the bathing towels & was told have to wait till evening because not enough towels to change.

6

Christine

28 Jan 2023

·

Stayed 2 nights

location is good but customer service is bad. No follow up on our request to repair the spoiled bidet and slow drainage from the sink.

4

Emelia Tay Ling

26 Jul 2024

·

Stayed 1 night

Waited too long in line. Second in line, waited for 20 minutes. When my turn came, I had to wait for 10 minutes for the check-in processing.

10

Yahzikah-Matesha

19 Feb 2026

·

Stayed 4 nights

A clean hotel with good amenities in a great location. Kind and helpful staff.

10

Katherine

26 Jan 2026

·

Stayed 3 nights

Very good location. Walkable to many good eateries. Staff were very friendly and helpful.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Consistently praised central location near Komtar, malls, bus links, and many eateries, making Georgetown sights walkable. Some note traffic noise from the main road.

Related guest reviews

10

Malcolm

14 Feb 2025

·

Stayed 4 nights

Ideally situated for the Komtar bus station and easy walking to Little India; Jetties and the colonial district

8

Saw Cheng

31 Jan 2025

·

Stayed 2 nights

Great location. Easy access to eatery places and shopping centre. The hotel is located at the main road. Therefore, there is traffic noise even though the room is at level 18.

8

Tuyen

2 Jul 2025

·

Stayed 2 nights

Very close to the shopping & easy to walk around.

8

Heen

6 Feb 2025

·

Stayed 3 nights

It’s just opposite a shopping mall

10

Nadim

7 Sept 2025

·

Stayed 3 nights

Great hotel, excellent location being walking distance of lots of great food, interesting sights & shopping

8

Joanne Margaret

14 Jul 2025

·

Stayed 3 nights

Room was spacious and comfortable. Convenient location: only 15 min away from the airport, many eateries around and mall just beside

10

Tenney

24 Feb 2025

·

Stayed 2 nights

Location close to George Town.

10

Mohammad Faizal Bin

16 Jun 2023

·

Stayed 3 nights

It was very convenient to get around Georgetown as it was near Komtar.

10

Yahzikah-Matesha

19 Feb 2026

·

Stayed 4 nights

A clean hotel with good amenities in a great location. Kind and helpful staff.

10

Katherine

26 Jan 2026

·

Stayed 3 nights

Very good location. Walkable to many good eateries. Staff were very friendly and helpful.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently highlighted as tasty with good variety, though a few guests found it disappointing or crowded.

Related guest reviews

10

YONG KING

4 Dec 2023

·

Stayed 4 nights

Happy with my 4 night stay. Breakfast was excellent. Minutes walk to few shopping mall.

2

Tony

11 Jul 2023

·

Stayed 3 nights

Bed sheets were not clean. Breakfast was so bad I didn't eat there even though I paid for it.

10

William

1 Nov 2024

·

Stayed 4 nights

It's well maintained, and is close to Kamtar, George Town, 1st Avenue Shopping Mall and plenty of eateries around; and can easily access further away by Grab. I like its reasonable good size swimming pool. Buffet breakfast is a delight with plenty of selection. Room is spacious and clean. Staff are friendly and helpful.

10

Leyla

8 Dec 2023

·

Perfect hotel for a weekend getaway! My partner and I stayed here upon recommendation from our family and feel we made the right choice staying here. Our room was spacious, and the shower had excellent water pressure! Our city view on the 26th floor was beautiful, and the area surrounding the hotel was picturesque and convenient for eating at local hawker centers. Would recommend! My only recommendation/area for improvement would be the air conditioning in our room. Although it did work and did cool our room, it only ever reached 24 degrees Celsius which was fine, but we would have preferred cooler. The room service was excellent as well! Though one area for improvement there would be having them stay open past 10pm.

10

Wolfram

9 Nov 2023

·

Stayed 3 nights

The entire staff is very nice and helpful. Very well equipped room. Large, tasty breakfast buffet. Large, refreshing pool on the 11th floor

10

Robert

12 Mar 2025

·

Stayed 2 nights

Water in swimming pool a bit too cold, but the rest was really great. I Would definitely recommend this hotel. Really great breakfast buffet with a lot of choice.

10

Timothy

25 Feb 2025

·

Stayed 4 nights

Very good breakfast. Convenient for shopping.

8

Lim Xin Ee

24 Jul 2023

·

Stayed 2 nights

The breakfast buffet was great! my family enjoyed the food there! The room was nice, neat and clean too! The staff was all friendly and helpful! We enjoyed our stay there!!

4

Iwan Achmed Khan

17 Dec 2023

·

Stayed 3 nights

Begin 2020 5 nachten gelogeerd en het was uitstekend bevallen, in december 2023 besloten om er 3 nachten te slapen maar nu beviel het absoluut niet. De kamers zijn erg verouderd, een beetje onderhoud kan geen kwaad. Het ontbijtbuffet viel ontzettend tegen, het was er ook erg druk dus vaak waren de schalen leeg of weinig keuze en vanwege - hoogstwaarschijnlijk personeelstekort - kon het even duren voordat je weer wat kon pakken. Het internet was ook erg langzaam, omdat ik klaagde heb ik een router op mijn kamer gekregen maar een snelle verbinding was het absoluut niet. Kortom, ik zal niet meer mijn keuze op dit hotel laten vallen - het vriendelijk personeel probeerde wel zoveel mogelijk de klachten op te lossen, helaas lukt het niet altijd. Hotelmanagement: wil je tevreden klanten hebben, doe er iets aan! Iwan

Translate

10

Timothy

20 Feb 2023

·

Stayed 4 nights

Good standard, close to shops, very good breakfast. Good pool.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $92	12 $73	13 $78	14 $78	15 $72	16 $72	17 $72
18 $74	19 $73	20 $74	21 $73	22 $73	23 $73	24 $73
25 $72	26 $74	27 $72	28 $72	29 $72	30 $74	31 $72

Su	Mo	Tu	We	Th	Fr	Sa
1 $73	2 $73	3 $73	4 $73	5 $74	6 $73	7 $73
8 $74	9 $74	10 $74	11 $70	12 $74	13 $74	14 $71
15 $73	16 $73	17 $74	18 $74	19 $73	20 $74	21 $74
22 $74	23 $74	24 $73	25 $74	26 $74	27 $74	28 $73
29 $72	30 $74

St Giles Wembley Penang

Prices for St Giles Wembley Penang

Monthly average prices

About this property

Location

Room options

Urban Twin

Urban King

Executive Suite

Executive Urban King

Executive Premier King

Executive Urban Twin

Premier Room, 1 King Bed

Guest reviews of St Giles Wembley Penang

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about St Giles Wembley Penang

Prices for upcoming dates