Is parking available at the property?

Yes, parking is available on-site and is free of charge.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is offered daily from 6:30 AM to 10:30 AM for a fee of approximately MYR 33 for adults and MYR 17 for children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms.

Where is the property located in relation to key landmarks?

The property is centrally located in George Town, within a 5-minute drive of KOMTAR and Gurney Drive. It is 2.3 mi (3.7 km) from Gurney Plaza and 0.6 mi (0.9 km) from Pasar Chowrasta.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is seasonal and operational during specific hours.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age, although specific age details are not provided.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of MYR 100 per night, and advance request or confirmation is required for availability.

OZO George Town Penang

Average nightly price at OZO George Town Penang by month, last 12 months (USD)
Month	Average price
January	US$61
February	US$72
March	US$59
April	US$58
May	US$65
June	US$66
July	US$71
August	US$68
September	US$65
October	US$68
November	US$60
December	US$62

What guests think

At OZO George Town Penang, travellers highlight a convenient location near Georgetown sights, a scenic rooftop pool, and generally clean, comfortable rooms with good views, alongside friendly service and a breakfast many enjoy for its variety and outlook.

Common drawbacks include inconsistent housekeeping and maintenance, such as worn towels, mouldy grout, and occasional pests. Some guests also report thin walls or external music, intermittent Wi-Fi or A/C issues, and the reception being on the 20th floor with busy lifts. Overall, expect a modern, good-value base with great views and easy access to food and attractions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

The rooftop infinity pool with panoramic views is a consistent highlight, and the small gym is adequate. Some guests noted issues like occasional pool cleanliness or towel shortages, a hot gym in the afternoon, and a rather bare pool deck.

Related guest reviews

10

Haolin

12 Nov 2025

·

Stayed 4 nights

I had a wonderful stay at OZO Hotel. The room was clean and comfortable, with a great view and excellent room service. The facilities were impressive — there’s a rooftop swimming pool (which I unfortunately couldn’t use due to the weather) and a rooftop gym that I managed to visit a couple of times. The gym isn’t very big but has everything you need, and the equipment is fairly new and well-maintained. The hotel is within walking distance of markets and restaurants, which is super convenient. It can get a bit hot walking around, but taxis are easily available, and you can reach most places within minutes. The service here is amazing — the staff are friendly and attentive, and the housekeeping team does a great job cleaning the room daily and providing fresh towels. The only downside is that the reception is located on the 20th floor, so you need to go up there to check out, and the lifts can be quite busy and slow at times. I did not have food here, I put the stars there by mistake Overall, I really enjoyed my stay and would definitely come back!

8

Jamie

19 Jan 2025

·

Stayed 5 nights

Great place to stay we enjoyed our 5 nights at Ozo. The rooms were clean and pool and view were outstanding. The gym has reasonable gear although its a bit of a fishbowl and gets incredibly hot in the afternoons.

10

Craig

18 Jan 2026

·

Stayed 5 nights

Excellent service and friendly staff (reception, breakfast staff and cleaning staff (ask about our room cleaning and if we are comfortable). Breakfast is fantastic, good variety and beautiful views. Pool is amazing and Prefect after sightseeing in the heat. Good location is a close walk or Grab ride to everything. Rooms are big and clean and comfortable. Would come back and do recommend

6

Eugene

6 Aug 2023

·

Stayed 9 nights

While this is a relatively new property, the cleaning is not good. Rubbish was left in room by previous guests. We were 9 days and the carpet had same mess/dirt on it every day. The daily used products were not replenished in the coffee tea bar. The swimming pool ran out of towels early afternoon each day we went. Desk staff and some restaurant staff were great. Others in the restaurant never smiled or returned greetings, not very welcoming.

10

Björn

22 Mar 2024

·

Stayed 4 nights

Tolle Zimmer mit sehr bequemen Betten. Erscheint man vor der Check-In-Zeit wird leider nicht mal geschaut, ob ein Zimmer frei ist, sondern bekommt unmittelbare die Aussage, dass das nicht möglich ist. Swimming Pool ist toll, wirkt jedoch etwas lieblos (kaum Pflanzen, wenig Liegen, keine Ablagemöglichkeiten, etc.)

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10

Noémie

12 Mar 2026

·

Stayed 3 nights

Super piscine et terrasses à l'ombre avec vue sur la mer, petit déjeuner buffet varié, chambre très agréable

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10

José Luis

29 Mar 2024

·

Stayed 3 nights

Infinity pool

10

Elsa

12 Nov 2025

·

Stayed 5 nights

Great location, right at the edge of the world heritage site. The room is clean and spacious. The view of the lobby and swimming pool is superb.

8

Wai San

17 Apr 2023

·

Stayed 4 nights

Room is okay but pool is not clean and well maintained

8

Philippa

13 Dec 2025

·

Stayed 10 nights

Very clean and comfy room, well kept hotel with a roof top pool which was great for cooling down in each day.

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Cleanliness

Many reviews describe clean rooms, but cleanliness is inconsistent. Reports include worn or grey towels, mouldy bathroom grout or fixtures, occasional pests, and housekeeping that misses vacuuming or replenishment.

Related guest reviews

8

Khai Yen

23 Feb 2024

·

Stayed 1 night

Cleanliness can better improve. Overall still good but can be better

4

Rameen

5 Feb 2023

·

Stayed 2 nights

The building and room itself were quite nice which made the stay comfortable. However, we found multiple small cockroaches in the room on our second night that got into our bags which felt very unhygienic. The cleanliness could also be better, specifically in the bathrooms.

6

Wing yu

5 Feb 2026

·

Stayed 2 nights

Towel quality …. White towel turn into grey…

8

Trisha

30 Nov 2025

·

Stayed 4 nights

The swimming pool was good, especially after a day of walking. The rooms were clean, modern, and bright. The only downside is the shower, it needs a good layer of bleach to clean the mould in the tiles, this would really spruce up the bathroom, and give it a nice hotel feel. Staff at the restaurant were all very nice, the ground floor staff needs more local insight of things to do when asked.

6

Seta

5 Feb 2024

·

Stayed 5 nights

Room was very comfortable. My only complaint is the cleaning staff don’t do a good job. They did not vacuum or clean the bathroom floor before my arrival or during my 5 night stay.

10

Gonzalo

17 Feb 2026

·

Stayed 2 nights

Perfect location, friendly staff, good breakfast and clean room. Highly recommended.

10

Josephine

15 Jan 2026

·

Stayed 2 nights

Clean room, beautiful pool.

6

Eugene

6 Aug 2023

·

Stayed 9 nights

While this is a relatively new property, the cleaning is not good. Rubbish was left in room by previous guests. We were 9 days and the carpet had same mess/dirt on it every day. The daily used products were not replenished in the coffee tea bar. The swimming pool ran out of towels early afternoon each day we went. Desk staff and some restaurant staff were great. Others in the restaurant never smiled or returned greetings, not very welcoming.

6

Michael

23 Feb 2025

·

Stayed 2 nights

Tiles in the toilet was mouldy and the air conditioner wasn’t always working

8

Philippa

13 Dec 2025

·

Stayed 10 nights

Very clean and comfy room, well kept hotel with a roof top pool which was great for cooling down in each day.

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Rooms

Rooms are modern and comfortable, often with expansive sea or city views and well liked beds. Some guests mention small rooms, thin walls or external nightlife noise, and occasional A/C or Wi‑Fi issues.

Related guest reviews

4

Cho ting

11 Mar 2024

·

Stayed 6 nights

The room is very small.the checking area is as small as a small company’s reception area.I would not stay this hotel anymore

10

Karan

26 Sept 2025

·

Stayed 3 nights

Great location. Nice view of the water from my room. My room possibly was a smoking room at one point as it had a not so nice smell. Pool is great. I would stay there again.

8

Ramon

28 Aug 2023

·

Stayed 4 nights

Nice location near the city and good breakfast selection. Security personal at the entrance/parking was very friendly. Noisy till late at night as the windows are thin and there seem to be outdoor music nearby which can be heard till after midnight. Durian is forbidden but seems hotel people don't care to enforce it as two days in a row there was so strong smell on the whole hallway on our floor despite informing the reception.

6

OwO

19 Oct 2025

·

Stayed 1 night

WiFi回線がいまいち安定しない

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10

Langelo

28 Mar 2025

·

Stayed 2 nights

I would like to thank you the night receptionist who did an outstanding job. My room on the 8th floor was noisy from the air con, but also from the neighbors (walls are quite thin). The night receptionist very quickly supported my change of room into the 11th floor, which was the same but extremely quiet. It was extremely efficient, and I had two wonderful nights of sleep. For that reason, I would like to highlight the great help and the professionalism of this receptionist. Thanks again!!

10

ALISON

22 Jan 2024

·

Stayed 4 nights

Lovely hotel - spacious clean bright rooms, big bathroom. Pool area fabulous.

10

Fathima

20 Sept 2023

·

A new modern hotel conveniently located within walking distance to Armenian street and other attractions. Spacious rooms with great city views, every corner of the room was so clean and well presented. The sky pool has sick views. it’s really good value for money and couldn’t really fault anything here.

10

Eamon

24 Mar 2024

·

Stayed 2 nights

Great rooms with bed oriented to make the most of the view. Clean, with good amenities. Fantastic value

10

sheema

9 Nov 2025

·

Stayed 3 nights

Amazing sea views room Breakfast was outstanding in choice and quality. Room was a good size and clean Only downsides 1. Reception was up on the 20th floor. Meant if you wanted to speak to the. You had to go all the way upstairs 2 there was no where to put your suitcase in the room. A suitcase stand would have been helpful

10

Elsa

12 Nov 2025

·

Stayed 5 nights

Great location, right at the edge of the world heritage site. The room is clean and spacious. The view of the lobby and swimming pool is superb.

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Service

Staff are generally friendly and efficient, with quick check-in and helpful problem resolution. A few guests reported rude or unapproachable front-desk staff and inconsistent responsiveness.

Related guest reviews

8

Cassie

5 Jan 2024

·

Stayed 6 nights

Property was good, reasonably clean. Shower head in my room was broken which made for an interesting experience. Location is fantastic, very centreal and safe. Staff were a bit hit and miss. Inital encounter with staff was not very friendly, rudely instructed tha5 reception is on level 20, signage at entry not very clear. Often staff would push infront of you to enter the lift first, perhaps some etiquette in customer servicewould be beneficial.

8

Alexandra

19 May 2024

·

Stayed 3 nights

1. Housekeeping - hit or miss, not consistent 2. F&B - modify / extend hours especially in room dinning. 3. First floor staff - not approachable 4. Phone operator - need training. Either they don't understand or just don't care. Eg. I wanted to order room service and I was told the last order was 5pm. That's fine but don't aggregate a hungry guest with 'so you need more towels'! . . .

10

Terrence

12 Oct 2024

·

Stayed 7 nights

hotel staff, friendly and helpful

10

Joy

17 Dec 2025

·

Stayed 3 nights

Quick check in process. Our room was very clean, comfortable pillows, good sized bathroom and the view was quite nice. Although I didn’t use the pool, I found the area very relaxing if you want to just hang out and relax at night or early in the morning. Location is within walking distance to a lot of good restaurants. In addition, lobby was well decorated. Would definitely stay here again next time.

10

Gonzalo

17 Feb 2026

·

Stayed 2 nights

Perfect location, friendly staff, good breakfast and clean room. Highly recommended.

10

Craig

18 Jan 2026

·

Stayed 5 nights

Excellent service and friendly staff (reception, breakfast staff and cleaning staff (ask about our room cleaning and if we are comfortable). Breakfast is fantastic, good variety and beautiful views. Pool is amazing and Prefect after sightseeing in the heat. Good location is a close walk or Grab ride to everything. Rooms are big and clean and comfortable. Would come back and do recommend

8

Elly

3 Jan 2026

·

Stayed 7 nights

Rude Indian reception lady, but restaurant staff were friendly. Pool, views and location were great.

10

Langelo

28 Mar 2025

·

Stayed 2 nights

I would like to thank you the night receptionist who did an outstanding job. My room on the 8th floor was noisy from the air con, but also from the neighbors (walls are quite thin). The night receptionist very quickly supported my change of room into the 11th floor, which was the same but extremely quiet. It was extremely efficient, and I had two wonderful nights of sleep. For that reason, I would like to highlight the great help and the professionalism of this receptionist. Thanks again!!

10

Anna

2 Oct 2024

·

Stayed 4 nights

The staff were very friendly and prompt- service was excellent.

10

Su-Feh

4 Feb 2024

·

Stayed 6 nights

Super helpful, friendly and efficient staff - from check-in, housekeeping and checkout. Awesome infinity pool on the rooftop. Small gym but usable. This hotel is excellently located - walking distance to great food in all directions.

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Location

Convenient for exploring Georgetown, walkable to heritage sites and many eateries, with easy Grab or taxi access. Some rooms face nightlife noise, and a few felt the immediate area less pleasant late at night.

Related guest reviews

10

Mrs Melissa

11 Oct 2024

·

Fantastic hotel, we couldn’t believe how new and clean the rooms were. We were supplied with fresh water every day, staff were quick to assist with our needs, even calling us Grab cabs when needed. The hotel was in walking distance to all attractions and to one of the biggest hawker markets for food. I’d highly recommend this accommodation.

8

Soo Fern

2 Jan 2025

·

Stayed 3 nights

Strategic location near eateries, and got to expereince the heritage and historical setting of the place

8

Yeong

26 Apr 2023

·

Stayed 3 nights

The room is nice and comfortable. But the hotel surrounding, feeling a little unsafe during at night. Aside, when checking-in to hotel, was asked to pay an additional of RM36, so called tax without receipt, which I have not encountered before, with online hotels booking. Was this a new normal now? Overall, it’s still a nice stay & recommended…

10

Craig

18 Jan 2026

·

Stayed 5 nights

Excellent service and friendly staff (reception, breakfast staff and cleaning staff (ask about our room cleaning and if we are comfortable). Breakfast is fantastic, good variety and beautiful views. Pool is amazing and Prefect after sightseeing in the heat. Good location is a close walk or Grab ride to everything. Rooms are big and clean and comfortable. Would come back and do recommend

10

marco

10 Feb 2025

·

Stayed 4 nights

Ottimo hotel , buon rapporto qualità prezzo non proprio vicino al centro ma 10 minuti a piedi e si raggiunge facilmente . Personale gentile e pulizia più che discreta , una curiosità strana reception al 20° piano non mi era mai successo .unico difetto colazione scarsa e monotona .

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10

Michel

28 Feb 2024

·

Stayed 3 nights

Parfait !! A 100m du centre historique de Georgetown..chambre au 11e avec vue mer ..impeccable

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8

Eddy Khoo Sek

6 Mar 2023

·

Stayed 2 nights

The location of the hotel is near to the local eateries and attractions. The place is quiet during at night and not too busy at day, hence giving you the peace of mind. Buffet breakfast is at level 21 which give you a great view of the sea and surrounding Georgetown. There could be some confusion in using the automated parking and the guard would be around to assist. One comment is for the management to consider go install a ramp at the lobby to facilitate wheelchair, stroller or heavy trolley luggage.

8

Jeremy

3 Mar 2026

·

Stayed 4 nights

Emplacement idéal pour visiter Georgetown

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10

Elsa

12 Nov 2025

·

Stayed 5 nights

Great location, right at the edge of the world heritage site. The room is clean and spacious. The view of the lobby and swimming pool is superb.

10

Peter

6 Dec 2024

·

Stayed 3 nights

Loved this hotel. Staff so helpful and pleasant. The location is walkable to the busier parts of the city. Pool area is lovely with great views. I will definitely be going back.

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Dining

Breakfast is frequently praised for variety and sea views, though several found it average or limited. A few comments note restricted restaurant or room service hours.

Related guest reviews

8

Wan Young

9 Oct 2024

·

Stayed 5 nights

이 호텔은 2020년 건립된 호텔이라서 깨끗합니다. 일층과 리셉션 층의 직원은 별로 친절하지 않습니다. 또 하나의 단점은 객실이 140여개? 정도인데도 아침 조식을 호텔에서 먹는 손님 수가 적습니다. 보통 동시 10명 정도. 즉 음식은 비교적 깨끗하지만 종류가 상당히 뷔페 중에서는 제한적입니다. 구 도심인 조지타운 접근성은 좋습니다

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8

Alexandra

19 May 2024

·

Stayed 3 nights

1. Housekeeping - hit or miss, not consistent 2. F&B - modify / extend hours especially in room dinning. 3. First floor staff - not approachable 4. Phone operator - need training. Either they don't understand or just don't care. Eg. I wanted to order room service and I was told the last order was 5pm. That's fine but don't aggregate a hungry guest with 'so you need more towels'! . . .

10

Gonzalo

17 Feb 2026

·

Stayed 2 nights

Perfect location, friendly staff, good breakfast and clean room. Highly recommended.

10

Craig

18 Jan 2026

·

Stayed 5 nights

Excellent service and friendly staff (reception, breakfast staff and cleaning staff (ask about our room cleaning and if we are comfortable). Breakfast is fantastic, good variety and beautiful views. Pool is amazing and Prefect after sightseeing in the heat. Good location is a close walk or Grab ride to everything. Rooms are big and clean and comfortable. Would come back and do recommend

10

Kai Ching

25 Jun 2024

·

Stayed 1 night

Good and friendly staff. Great room with sea view. Delicious breakfast with a great view. Will stay again if visit Penang.

10

marco

10 Feb 2025

·

Stayed 4 nights

Ottimo hotel , buon rapporto qualità prezzo non proprio vicino al centro ma 10 minuti a piedi e si raggiunge facilmente . Personale gentile e pulizia più che discreta , una curiosità strana reception al 20° piano non mi era mai successo .unico difetto colazione scarsa e monotona .

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4

Simon

11 Nov 2025

·

Stayed 1 night

Restaurant only open during the day, no night service. Charged extra at check-in when i was only meant to have 4Rm to pay at property s per Expedia and they charged 28RM.

10

Noémie

12 Mar 2026

·

Stayed 3 nights

Super piscine et terrasses à l'ombre avec vue sur la mer, petit déjeuner buffet varié, chambre très agréable

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10

Takanobu

21 Aug 2024

·

Stayed 2 nights

初めてのペナン旅行で2泊しました。綺麗なホテルで部屋も清潔で良かったと思います。受付が20階にあり、景色がとてもよかったです。朝食も様々な種類があり、卵料理も自分の好きなように作っていただけるので大変満足しております。更に朝食会場から見える景色もまた最高でした。最上階のプールも海が見えて最高でした。ホテルのスタッフの皆さんも親切で笑顔で対応してくれたので気持ちよく滞在する事ができました。一点だけ部屋で翌日に交換されたタオルが古いせいか、少し破れていて変色していたのが残念でした。また、ホテル周辺はバス通りも近く、どこに行くにもそんなに長いこと歩かずに行けるので便利でした。またペナン旅行の際には利用したいと思います。

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6

Alan

4 Oct 2024

·

Stayed 4 nights

The room was good, but they charge for replacing items like bottles of water, etc., which the other hotels on this trip did not do. Our room was not made up until approx. 5pm every day which was a little awkward. The breakfast was not wonderful and I can fry an egg better than the chef seemed able to do. The pool area was nice and there were decent views from the pool area which was at the top of the building.

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Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $61	12 $52	13 $58	14 $52	15 $52	16 $59	17 $53
18 $52	19 $54	20 $52	21 $52	22 $53	23 $55	24 $56
25 $52	26 $56	27 $55	28 $52	29 $52	30 $56	31 $56

Su	Mo	Tu	We	Th	Fr	Sa
1 $52	2 $54	3 $53	4 $52	5 $52	6 $59	7 $60
8 $60	9 $52	10 $59	11 $55	12 $56	13 $58	14 $65
15 $53	16 $54	17 $54	18 $53	19 $53	20 $58	21 $58
22 $53	23 $53	24 $53	25 $53	26 $53	27 $60	28 $56
29 $53	30 $53

OZO George Town Penang

Prices for OZO George Town Penang

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed

Suite, 2 Bedrooms

Deluxe Twin Room

Deluxe Twin Room, Partial Sea View

Superior Twin Room

Suite, 1 Bedroom

Deluxe Room, 1 King Bed, Partial Sea View

Superior Room, 2 Bedrooms

Superior Room, 1 King Bed

Guest reviews of OZO George Town Penang

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about OZO George Town Penang

Prices for upcoming dates