Name: Sheraton Grand Mirage Resort, Port Douglas
Address: Port Douglas Road, Port Douglas, Queensland, Australia, Port Douglas, Queensland, Australia
Rating: 8.48

Guest reviews

8.5

Very good

Based on 1,674 verified reviews

Who stays here?

Business

8%

Couple

45%

Family

35%

Group

7%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

At Sheraton Grand Mirage Resort, Port Douglas, travellers consistently highlight the vast lagoon pools, direct Four Mile Beach access, an excellent breakfast, and multiple on‑site dining options that suit families, couples, and groups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

James

9 Apr 2026

·

Stayed 4 nights

Beautiful resort, location and staff

10

Alison

1 Mar 2026

·

Stayed 1 night

Staff were so welcoming and helpful, they really went out of their way to make our stay feel special. The room was beautiful and very clean. A nice touch was the on tap sparkling and chilled water in the corridor.

10

Nancy

17 Feb 2026

·

Stayed 2 nights

Comfortable rooms with lovely pools to relax after a travel day

10

Lesley

4 Feb 2026

·

Stayed 5 nights

Clean and spacious room. Great pools. Fantastic breakfast buffet. Friendly staff.

8

barbara

28 Jan 2026

·

Stayed 4 nights

We were there in off season and not all the restaurants were open. The pool bars closed early too. The room was roomy with a little sitting area. Lots of pools. The cabana was amazing! Buffet breakfast was great!

Port Douglas Road, Port Douglas, Queensland, Australia

Location

Located in Port Douglas, Sheraton Grand Mirage Resort, Port Douglas is by the ocean, within a 5-minute drive of Flagstaff Hill and Wildlife Habitat. This beach hotel is 1.5 mi (2.5 km) from Four Mile Beach and 2.4 mi (3.9 km) from Crystalbrook Superyacht Marina.

Four Mile Beach Park(1.6 Miles)

Four Mile Beach(1.7 Miles)

Port Douglas Splash Park(1.9 Miles)

Crystalbrook Superyacht Marina(2.1 Miles)

Wildlife Habitat(2.2 Miles)

Magazine Island(2.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available on-site, with limited spaces. Valet parking is also offered for a fee of AUD 20.00 per day.

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately AUD 48.00 for adults and AUD 24.00 for children.

Pets are not allowed at the property. However, service animals are exempt from this policy.

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Yes, airport shuttle services are available for a fee of AUD 56.00 per person (one-way) and AUD 28.00 for children aged 4 to 11 years. Guests must contact the property with arrival details before travel to arrange the transfer.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Elevators are available for easy access to different levels.

The property is located in Port Douglas, within a 5-minute drive of Flagstaff Hill and Wildlife Habitat. It is approximately 1.5 miles (2.5 km) from Four Mile Beach and 2.4 miles (3.9 km) from Crystalbrook Superyacht Marina.

Yes, the property features 12 outdoor swimming pools. The pools are available for guests to enjoy throughout their stay.

Children are welcome at the property. The minimum age for children to stay for free is not specified.

The property offers cribs for a fee of AUD 25.00 per night and rollaway beds for AUD 85.00 per night. Availability is subject to request and confirmation.

Sheraton Grand Mirage Resort, Port Douglas

Amenities

Property description

Book on Vio