Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

Does the hotel allow pets?

No pets are allowed at the property. Service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 7:00 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

Are airport shuttle services available?

Yes, airport shuttle services are available for a surcharge of AUD 41 per person (one way) and AUD 20.50 for children aged 2 to 11 years. Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features does the hotel offer?

The property features step-free entrances and wheelchair-accessible facilities. However, specific details about accessible rooms or bathrooms are not provided.

What is the location of the hotel in relation to nearby attractions?

The hotel is located within a 15-minute walk of Four Mile Beach Park and Four Mile Beach. It is approximately 1.1 miles from Wildlife Habitat and 2.5 miles from Flagstaff Hill. Public transport availability is not mentioned.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor heated pool, which is operational from 7:00 AM to 9:00 PM. The pool is seasonal and may be subject to availability.

What are the hotel's policies for guests staying with children?

Children are welcome at the property. However, cribs (infant beds) are not available.

Silkari Lagoons Port Douglas – Comfortable Aparthotel Stay

Average nightly price at Silkari Lagoons Port Douglas by month, last 12 months (USD)
Month	Average price
January	US$138
February	US$131
March	US$158
April	US$151
May	US$163
June	US$208
July	US$254
August	US$222
September	US$238
October	US$171
November	US$160
December	US$190

What guests think

At Silkari Lagoons Port Douglas, guests praise the family‑friendly lagoon pools and swim‑out access, consistently friendly front‑desk service, and a quiet setting a short drive from town and Four Mile Beach.

Apartments are roomy with dual‑key options, balcony spas, and practical kitchens/laundry, though decor can feel dated and some units show maintenance or equipment issues. On‑site dining isn’t available, and parking is unallocated and can be tight in busy periods. Mid‑stay servicing or fresh towels may be limited or require a fee. Expect a relaxed, self‑contained stay suited to families and longer visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple lagoon pools (including swim‑out access) and tidy BBQ areas are a highlight amid landscaped grounds. Some note shaded or cool pools, occasional cleanliness/maintenance issues, and unallocated parking that fills during busy periods.

Related guest reviews

8

Karen

13 May 2023

·

Stayed 9 nights

We enjoyed our stay, we had a swim up pool, but the pool was cold and we only swam once in 9 days. Needs to be heated.

6

Kate

13 Apr 2023

·

Stayed 2 nights

Great spot! Pool extremely hot, needs shade sails. Reception staff rude

10

Jennifer

9 Oct 2025

·

Stayed 9 nights

Our family stayed at Silkari Lagoons in Port Douglas recently and overall had a very enjoyable time. The setting is surrounded by lush gardens, lagoon-style pools (six of them), and relaxing BBQ areas make it feels like a tropical resort. The room was spacious, we had a dual key 3 bedroom, it was well‑equipped with a kitchenette and laundry facilities, which was really handy. The staff were warm and helpful, especially with tour suggestions and local info. Cleanliness was good; common areas were well-maintained. There are a few things potential guests should be aware of: some of the swim‑out or swim‑in rooms may end up in shadow depending on the orientation, which can affect sun exposure at the pool or balcony. Also, the distance from the main shops and restaurants means having a car helps, or you’ll rely on transport.

10

Bronwyn

29 Sept 2025

·

Stayed 6 nights

Fantastic pool, loved this place, will definitely be back

10

Daniel

14 Sept 2023

·

Stayed 7 nights

Room 63A with a swim out pool was amazing. The pool on the East side was heated. We spent lots of time in there. The apartment was in good condition with everything needed for cooking if required. It’s only a short drive to the shops, or around an hour to walk to town along the beautiful 4 mile beach.

10

Gemma

1 May 2025

·

Stayed 7 nights

Loved the pools - some heated and some now - also long enough to actually do laps in! The rooms were generously sized with good air con and fans. Beds pretty comfy (not the pillows) and having outdoor or indoor eating spaces were great - loved the BBQ area, so nice and clean. Parking very easy and accessible, staff at front desk very helpful. Only thing I didn't like was because the balconies all faced inwards, there was a lot of echoing off the walls and you could hear everyone else talking and eating on their balconies. Nice and quite at night though once in bed.

8

Sharon

26 Oct 2024

·

Stayed 7 nights

Pool needed a good scrub around the water line it had a large ring of black scum on the tiles. Cooking utensils were lacking, the pan was so bad we had to go out and buy one. Bed very comfortable. Room was spacious. Enjoyable stay, would recommend.

8

Ljubica

25 Nov 2024

·

Stayed 6 nights

Great air condition room, parking space not allocated to your room so first in best dressed system

8

Benjamin

14 Sept 2025

·

Stayed 2 nights

All in all a very good property and quite surprising considering some of the conditions of other properties around. The room was spacious and neat and tidy. Maybe a little more cleaning on the bathrooms would be good but it's generally very clean. (We had one towel with black marks and a little mould in the corner of the showers) The room was nice, the space was good, amenities were great, There isn't much for dining options around without driving so keep that in mind. Parking is limited especially any busy times, Car parking spaces are tight even for medium cars but there is street parking around, Even that goes quickly. We would definitely stay again. Staff were friendly and they even pre advised of local events causing road closures etc which is a nice touch so you don't get caught out with travel etc

8

Raelene

4 Jun 2024

·

Stayed 4 nights

Quiet, family friendly accommodation. Easy parking and access to rooms. Loved the swim out pool and BBQ area.

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Cleanliness

Many guests found rooms and grounds clean, but cleanliness is inconsistent. Recurring issues include mould in bathrooms, mildew odours, dirty dishes or appliances, and missed or infrequent servicing, with occasional stained or worn linens.

Related guest reviews

8

David

29 Jan 2026

·

Stayed 7 nights

Generally clean and tidy room. Communal areas around the pool were very clean. Car park appears to be a dumping area for residents storage.

8

Emily

16 May 2024

·

Stayed 6 nights

To pay a grand for 6 nights.... and they have espresso coffee pods then expect $1 each pod... oknits $1 but if you capped it at 2 pads per person,...surely be ok? Apartment was dirty in shower, sticky fridge door, also rusty, not that this is really a problem. I washed ever utensil and crockery we used as half were actually dirty. I get this isnt the cleaners. There were several dark brown hair "small clumps" in bedroom on carpet. Im blonde. Wooden "icecream" spoon on lounge floor, under lounge room table. Not ours. The property itself & the apartment we had was a lovely design. Staff were ok.

6

Aimee

8 Aug 2025

·

Stayed 4 nights

Nice pools however very mouldy bathrooms. Informed reception about this and was told they would come and clean it however no one came. Bit disappointed

8

Renee

29 Sept 2025

·

Stayed 7 nights

Staff were very nice. The rooms are dated and some mould issues in living room air con unit and bathrooms. Kitchen wasn’t that well equiped. Needed cutting boards/new saucepans/knives. Only one set of towels provided for a weeks stay, which you’ll need to wash daily. It was a good layout and size for a family apartment and quiet at night. Pools could do with an update. Was expensive for what it was.

4

Tona

21 Jun 2024

·

Stayed 7 nights

The shower was full of mould, The fridge was turned off at the wall so food went off, there is no allocated parking so had to park far away from our room every time, the spa was dirty and full of sand, the wifi did not work for the whole week we stayed there.

2

Alina

18 Sept 2023

·

Stayed 2 nights

The property and bathroom was dirty, the roof was mouldy, the carpet and furniture was stained. Very, very disappointed. When advising reception of issues of mould there was no apology or asking if there was anything that could be done - was just asked if there’s anything else we want to add prior to leaving..

8

Robert

26 Aug 2024

·

Stayed 3 nights

Toilet wasn’t clean when we got there but they stamped the the toilet paper and didn’t clean the bowl ,sheets had black stains on them we were there for 3 days and cleaners never came once to change sheets or bring new towels. Pretty disappointing.

8

Benjamin

14 Sept 2025

·

Stayed 2 nights

All in all a very good property and quite surprising considering some of the conditions of other properties around. The room was spacious and neat and tidy. Maybe a little more cleaning on the bathrooms would be good but it's generally very clean. (We had one towel with black marks and a little mould in the corner of the showers) The room was nice, the space was good, amenities were great, There isn't much for dining options around without driving so keep that in mind. Parking is limited especially any busy times, Car parking spaces are tight even for medium cars but there is street parking around, Even that goes quickly. We would definitely stay again. Staff were friendly and they even pre advised of local events causing road closures etc which is a nice touch so you don't get caught out with travel etc

6

Andre

28 Oct 2024

·

The Room was quite nice and we had excellent service at the desk. Pool area was not that clean, especially the water.

6

Pamela

1 Sept 2025

·

Stayed 5 nights

The shower was crap there was mold in the bathroom. The TV didn’t work until we received a new remote control on Saturday! So no TV for Wed, Thurs, and Friday nights. The spa was fabulous. There were limited facilities in the room no toaster!

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Rooms

Apartments are generally spacious with practical layouts (dual‑key options), balcony spas, and popular swim‑out rooms; many note comfortable beds and effective air‑conditioning. Downsides include dated decor, occasional appliance or hot‑water issues, weak water pressure, occasional pool‑facing noise echoes, and occasional Wi‑Fi problems.

Related guest reviews

6

Carmelo

27 Apr 2025

·

Stayed 10 nights

Swimming pool was great from the back door Place said 4 star ,more like 3 stars. Rooms need refurbishment ,looks very tired and looks dirty. Beds arent the best.

10

Rian

22 May 2025

·

Stayed 5 nights

Jen at reception was great. The room was spacious enough for 2 adults and 10 year old. Bed was comfy and the kitchen was well equipped. Had washer and dryer as well as clothes horse. We'll stay here again in the future. Thank you for the lovely stay!

8

Laura

25 Sept 2023

·

Stayed 5 nights

We stayed in a 3 bedroom apartment on the 3rd floor. Check in was easy and the staff were super friendly. They have these swim out apartments which are super cool, we’d love to stay in one of those next time. The apartment was clean, the beds comfy and the kitchen well equipped. Silkari is a 5 minute drive into town where all the restaurants are. Our only problem was our apartment had terrible water pressure, especially the hot. Then for the last 2 days, we had no hot water. So it was hard to wash dishes and we couldn’t shower. But it’s very hard to complain when the staff are so nice and accommodating. We were given the key to the apartment next door to use the shower, as well as giving us a hefty discount for our next stay. I just wish we could have used the spa on the balcony, I’m not a fan of cold spas. The hot water would have taken a few days to fill. Definitely enjoyed our stay and will be back!

6

Gabrielle

3 Sept 2023

·

Stayed 9 nights

Nice, clean apartment with all amenities needed and a comfy bed. But… the pool area is really noisy as sound just bounces from side to side of the complex. We had a swim up apt. and we were disappointed and wouldn’t stay here again.

10

Jennifer

9 Oct 2025

·

Stayed 9 nights

Our family stayed at Silkari Lagoons in Port Douglas recently and overall had a very enjoyable time. The setting is surrounded by lush gardens, lagoon-style pools (six of them), and relaxing BBQ areas make it feels like a tropical resort. The room was spacious, we had a dual key 3 bedroom, it was well‑equipped with a kitchenette and laundry facilities, which was really handy. The staff were warm and helpful, especially with tour suggestions and local info. Cleanliness was good; common areas were well-maintained. There are a few things potential guests should be aware of: some of the swim‑out or swim‑in rooms may end up in shadow depending on the orientation, which can affect sun exposure at the pool or balcony. Also, the distance from the main shops and restaurants means having a car helps, or you’ll rely on transport.

8

O'Mega

27 Dec 2024

·

Stayed 5 nights

Spacious and peaceful

4

Tona

21 Jun 2024

·

Stayed 7 nights

The shower was full of mould, The fridge was turned off at the wall so food went off, there is no allocated parking so had to park far away from our room every time, the spa was dirty and full of sand, the wifi did not work for the whole week we stayed there.

8

Daniel

29 Jan 2023

·

Stayed 7 nights

Hotel is great. 1 bedroom swim out is perfect for family has two double beds and Ritz was great in her communication and accommodated our requests. Room is abt tired though and maybe an upgrade to decor due soo.

10

Emily

16 Feb 2024

·

Stayed 5 nights

Rooms were lovely and cool, spacious with all cooking facilities required. 6 pools to choose from and lovely staff.

6

Tanya

22 Aug 2023

·

Stayed 4 nights

We had a pool access room. Room was very small very dated cracked tiles and not overly clean.

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Service

Service is widely praised as warm, professional and responsive, with helpful advice and flexible support for late arrivals or issues. A few guests noted lapses or brusque interactions, but most report staff going out of their way to assist.

Related guest reviews

10

Hayley

4 Oct 2024

·

Stayed 2 nights

Loved this resort! Fantastic staff! Great room layout! Emily @ front desk went out of her way to help us out after our original booking at another resort was lost & they were fully booked. She was so kind to find us a room very last minute & assist me with the booking process. She also advised us on a restaurant option for the evening &, WOW was she right! It was the best meal we had all trip @ IRONBAR in the main street. The room was fantastic! It was a dual layout with a main entry between 2 rooms for families. Our teenage daughters were on one side & my husband & I on the other. Quite large rooms with a spa balcony overlooking 1 of the 6 pools on the site.

10

Maria

29 Aug 2024

·

Stayed 13 nights

The staff were only too happy to go out of their way to make our stay as comfortable as possible! A delight to stay!

8

Laura

25 Sept 2023

·

Stayed 5 nights

We stayed in a 3 bedroom apartment on the 3rd floor. Check in was easy and the staff were super friendly. They have these swim out apartments which are super cool, we’d love to stay in one of those next time. The apartment was clean, the beds comfy and the kitchen well equipped. Silkari is a 5 minute drive into town where all the restaurants are. Our only problem was our apartment had terrible water pressure, especially the hot. Then for the last 2 days, we had no hot water. So it was hard to wash dishes and we couldn’t shower. But it’s very hard to complain when the staff are so nice and accommodating. We were given the key to the apartment next door to use the shower, as well as giving us a hefty discount for our next stay. I just wish we could have used the spa on the balcony, I’m not a fan of cold spas. The hot water would have taken a few days to fill. Definitely enjoyed our stay and will be back!

10

jackson

11 Sept 2025

·

Stayed 10 nights

Coco and short haired lady at the front desk are next level professional and friendly.

6

Kate

13 Apr 2023

·

Stayed 2 nights

Great spot! Pool extremely hot, needs shade sails. Reception staff rude

8

John

22 Jan 2026

·

Stayed 2 nights

Staff awesome. Apartment was awesome just a couple of small things let it down. Dryer didn’t work but staff gave us free use of guest laundry and a six pack to say sry. Couldn’t use induction cooktop as there was no proper induction cookware just some $10 scratched up pans which were useless. We used the bbqs in the pool area instead. The rest of the apartment was brilliant. Fix those couple of things and I’d be happy to stay for a week! The pools were lovely and the staff excellent.

10

Kirsty

7 Jun 2025

·

Stayed 4 nights

Amazing service lots of help with the fact we got in at 1am, lamps on etc for us. A map highlighted next day to show us places to go and things to do.

10

Sean

9 Aug 2025

·

Stayed 1 night

It was a lovely stay. Reception staff were very friendly and gave great information about the area. The accommodation had everything you would need and it was very clean and spacious. We enjoyed our stay.

10

Todd

6 Dec 2024

·

Stayed 2 nights

I found this property really clean, well appointed with good amenities. Situated not too far from Port Douglas main precinct, it is nice to have a more serene stay set in very nice gardens and pools. Had a really relaxing, nice stay. Would happily book a room next time we're in Port.

10

Gaurav

29 May 2024

·

Stayed 5 nights

Great staff and great property

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Location

Quiet setting near Four Mile Beach; most dining and shops are a short drive away, so a car or shuttle is helpful.

Related guest reviews

10

Todd

24 Nov 2025

·

Stayed 4 nights

Second time staying at Silkari and have found it to be a great place to stay. The customer service is exemplary. Pools are really nice and the upkeep around the property is very good. Easy free parking and close to everything, just a couple minutes drive to town.

8

Sue

24 Nov 2023

·

Stayed 4 nights

The property was lovely, the only downfall was getting anywhere without a car. You have to pay to take a shuttle or a taxi to get anything or go anywhere. Ie groceries, restaurants

8

Neelam

6 Dec 2023

·

Stayed 2 nights

The property is in nice location and condition of rooms were okay. There is no dining option on the property but was told that Ramada next door has options, did not check out though. There are tons of food options a short car drive. There were few issues such as previous occupant had left metal spoon in bone grinder, dishes were not cleaned properly and microwave glass was loose. When informed the management they changed microwave right away but forgot to remove the spoon, did not bother us. It is decent size 2 bed room option, used the pool which was clean. Parling included

10

Katrina

5 Jan 2023

·

Stayed 1 night

Beautiful property easy checkin spacious apartments. Too far away from restaurants if you don’t have a vehicle.

8

Arthur

13 Aug 2025

·

Stayed 3 nights

Easy access and close to centre and port by car.

10

Merelyn

10 Nov 2023

·

Stayed 7 nights

The pools are fantastic and very much under used. Many times we were in them by ourselves. There is a site but available to get into town but it was much more convenient with our rental car.

8

Anthony

18 Aug 2025

·

Stayed 4 nights

Good facilities close to main part of town.

10

Todd

6 Dec 2024

·

Stayed 2 nights

I found this property really clean, well appointed with good amenities. Situated not too far from Port Douglas main precinct, it is nice to have a more serene stay set in very nice gardens and pools. Had a really relaxing, nice stay. Would happily book a room next time we're in Port.

10

Shelley

24 Jan 2024

·

Stayed 7 nights

We loved the swim out room it was really affordable as well. There was ample space for two of us. Great parking . The lovely lady that also said she was a life guard at the beach checked us in and gave us lots of tips and information about the local area . The beach is walkable but you can’t swim there, it’s a 45 min walk to town on beach. About 5/6 mins drive to main shopping area . They do have shuttles but we did not use that . There is a lovely restaurant next door at the Ramada , only a min walk from reception. We were down the end and the pool was in shade most of the day which was great being January. Ost of the time we were the only ones in it .

10

Phil

17 Aug 2024

·

Stayed 14 nights

The location was quiet although on the main road , parking was easy and just a short drive into the main shopping area of Port Douglas

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Dining

No on‑site restaurant or breakfast; most guests dine next door or in town. In‑room kitchens and BBQs support self‑catering.

Related guest reviews

6

Stephen

19 Apr 2024

·

Stayed 4 nights

property was ok didn't realize so far out of town, no room service and no in house dining at all.

8

Sue

24 Nov 2023

·

Stayed 4 nights

The property was lovely, the only downfall was getting anywhere without a car. You have to pay to take a shuttle or a taxi to get anything or go anywhere. Ie groceries, restaurants

8

Victoria

6 Aug 2025

·

Stayed 6 nights

Great place given the price, good location really friendly staff. Room itself was a little tired (mainly the bathroom) and kitchen very limited for feeding 5 people but BBQ areas were a great bonus

8

Andrew

24 Nov 2024

·

Stayed 10 nights

The property in general was great. The room amenities were great (albeit no oven in the kitchen, only a convection microwave) living area, tv access (kids loved the tv in their room), tea/coffee facilities, wifi, balcony spa etc. The furnishings, sheets, towels were mostly clean but still found the odd stain here and there. Bathrooms were pretty dated with a lot of mould present in the shower silicone. The place is old but it had everythifn we needed and was very comfortable. The 5 min walk to the beach via a beautiful jungle track and the massive pools (with noodles and floats provided) in the courtyard were brilliant. The staff at the front desk were super friendly and helpful, and even the maintenance staff were always happy for a friendly chat. BBQ area was impressively immaculate, with utensils, cleaning products and oil spray provided. Thanks for a wonderful stay! We'd come back.

10

Katrina

5 Jan 2023

·

Stayed 1 night

Beautiful property easy checkin spacious apartments. Too far away from restaurants if you don’t have a vehicle.

8

Kim

11 Jul 2025

·

Stayed 2 nights

Very nice stay, pool off balcony was wonderful - unfortunately no dining option, and therefore no breakfast either, we had to go next door to dine or drive somewhere. Having to swap pool towel (take wet one back for dry one) was very inconvenient especially if reception closed. Would have preferred a couple each in room, one drying, one dry.

10

Alan

2 Dec 2023

·

Stayed 2 nights

Pool directly outside your room was great and staff were phenomenal. Only downside was the lack of a kitchen but arrangements were in place with resort next door.

10

Kayleen

29 Aug 2025

·

Stayed 7 nights

Big clean spacious apartment, swim out pool . No restaurant which l knew but ramada is next door or uber an shuttle into town was easy to organise

8

Patricia Mary

30 Jul 2024

·

Stayed 9 nights

Access to Ramada next door restaurant

10

Catherine

13 Jan 2023

·

Stayed 19,359 nights

We were a family of 4, 2 adults and 2 We booked a 2 bedroom apartment - however, we actually had 3 bedrooms!! The whole apartment was incredibly spacious and well equipped. We all loved being able to access the pool from our balcony. The hotel next door is an easy walk and offers good food options. The shuttle outside the hotel is really easy to access and provides easy transfers to the town centre. We didn't hire a car and didn't need to. We would not only highly recommend this holiday to a family looking for a completely relaxing break but we will be back.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $157	7 $159
8 $155	9 $152	10 $152	11 $152	12 $153	13 $159	14 $161
15 $155	16 $155	17 $155	18 $153	19 $155	20 $161	21 $158
22 $155	23 $152	24 $152	25 $152	26 $152	27 $159	28 $161
29 $152	30 $152

Su	Mo	Tu	We	Th	Fr	Sa
		1 $152	2 $152	3 $152	4 $158	5 $161
6 $152	7 $153	8 $152	9 $152	10 $152	11 $159	12 $159
13 $152	14 $153	15 $152	16 $152	17 $153	18 $256	19 $256
20 $256	21 $256	22 $256	23 $256	24 $256	25 $256	26 $263
27 $256	28 $256	29 $256	30 $256	31 $256

Silkari Lagoons Port Douglas

Prices for Silkari Lagoons Port Douglas

Monthly average prices

About this property

Location

Room options

Two Bedroom Balcony Spa Dual Key

Hotel Garden Room (Stair Access Only)

Three Bedroom Balcony Spa Dual Key

Two Bedroom Lagoon Swim-Out Dual Key

One Bedroom Lagoon Swim-Out

Three Bedroom Lagoon Swim Out Dual Key

Hotel Lagoon Swim-Out

One Bedroom Deluxe

Two Bedroom One Bathroom Apartment

Hotel Balcony Spa

One Bedroom Exclusive Plunge Pool

Two Bedroom Exclusive Plunge Pool Dual Key

Guest reviews of Silkari Lagoons Port Douglas

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Silkari Lagoons Port Douglas

Prices for upcoming dates