Costa Club Punta Arena - Desayuno buffet incluido
159 $US
/nuit
Moyenne pour octobre
Prix pour Costa Club Punta Arena - Desayuno buffet incluido
Sélectionnez les dates pour voir les prix et les disponibilités
159 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À Costa Club Punta Arena - Desayuno buffet incluido, les prix par nuit s'élèvent en moyenne à 145 $US pendant le mois le moins cher (juin) et à 503 $US pendant le mois le plus cher (juillet), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 164 $US |
| février | 418 $US |
| mars | 154 $US |
| avril | 157 $US |
| mai | 153 $US |
| juin | 145 $US |
| juillet | 503 $US |
| août | 151 $US |
| septembre | 153 $US |
| octobre | 159 $US |
| novembre | 154 $US |
| décembre | 183 $US |
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oct. · 159 $US
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Le plus cher : juillet (env. 503 $US)
Le moins cher : juin (env. 145 $US)
À propos de cet établissement
Hôtel tout compris avec piscine, deux restaurants et une terrasse, à seulement quelques pas de la baie de Banderas.
Emplacement
Dans le quartier Hotel Zone à Puerto Vallarta, vous trouverez Costa Club Punta Arena Hotel près de l'aéroport, près de la plage. Les célèbres Terminal de croisière et Vallarta Adventures valent le détour si un minimum d'action est à l'ordre du jour. L'aventure, très peu pour vous ? Vous préférez vous poser et apprécier la beauté naturelle des lieux ? Partez à la découverte des non moins emblématiques Baie de Banderas et Playa de los Muertos. Pensez également à ajouter Malecón et Playa Mismaloya à votre liste de choses à voir.
Parking
Restaurant
Piscine
Chambres non-fumeurs
Organisation d'excursions
Salle de banquet
Emplacement
1737 Boulevard Francisco Medina Ascencio, Las Glorias, Puerto Vallarta, Jalisco, Mexique
Options de chambre
5
Chambre Lits Jumeaux Standard
2 Lits Doubles
Couchages 4
269 ft²
Vue sur le jardinBalconClimatisationCoffre-fortSalle de bain privée
9
Suite Familiale
1 Très Grand Lit Double
et 2 Lits Doubles
Couchages 6
377 ft²
BalconClimatisationCoffre-fortSalle de bain privée
5
Chambre Double Deluxe 2
2 Lits Doubles
Couchages 4
269 ft²
Vue sur la piscineBalconClimatisationCoffre-fortSalle de bain privée
4
Chambre Deluxe
1 Très Grand Lit Double
Couchages 2
269 ft²
Vue sur la piscineBalconClimatisationCoffre-fortSalle de bain privée
Avis des voyageurs sur Costa Club Punta Arena - Desayuno buffet incluido
6.5
Agréable
Basé sur 742 avis vérifiés
Qui séjourne ici ?
Affaires
5%
Couples
31%
Familles
42%
Groupes
16%
Solo
4%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Costa Club Punta Arena - Todo Incluido, les voyageurs décrivent un séjour économique, axé sur les familles, avec un emplacement central et un accès à la plage, mais aussi des compromis récurrents : des installations vétustes, une propreté irrégulière, des problèmes d'entretien (eau chaude, climatisation) et une qualité de nourriture souvent inégale et répétitive.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Costa Club Punta Arena - Todo Incluido, les voyageurs décrivent un séjour économique, axé sur les familles, avec un emplacement central et un accès à la plage, mais aussi des compromis récurrents : des installations vétustes, une propreté irrégulière, des problèmes d'entretien (eau chaude, climatisation) et une qualité de nourriture souvent inégale et répétitive.
Le sentiment à l'égard du personnel est mitigé, beaucoup notant des équipes amicales et serviables, tandis que d'autres font état d'une réception peu réactive, d'un service de ménage lent et de barrières linguistiques. Les piscines peuvent être bondées, bruyantes ou en maintenance, la plage est rocheuse près d'un canal où des crocodiles ont été aperçus, et le Wi‑Fi dans les chambres est souvent indisponible. Attendez-vous à un complexe familial animé et économique avec un confort de base.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les piscines sont petites, bondées et parfois sales ou en maintenance, avec une musique très forte autour de la piscine et peu de chaises longues. La plage est accessible mais rocheuse et adjacente à un canal où des crocodiles ont été signalés ; certains bâtiments n'ont pas d'ascenseur et la propriété montre son âge.
Avis de voyageur à ce sujet
6
clayton
7 sept. 2025
·
A séjourné 3 nuits
Very run down. No hot water in shower and pools were super dirty> Staff was great
Very run down. No hot water in shower and pools were super dirty> Staff was great
8
Frederick Isaac
16 mars 2023
·
A séjourné 18 nuits
Was clean a good location for my needs. The music is way to loud as is the personal talking on the microphone, you can not have a conversation with your family members sitting beside you. Not reason to blast the music in such a small area, for this reason we left the pools for the beach daily
Was clean a good location for my needs. The music is way to loud as is the personal talking on the microphone, you can not have a conversation with your family members sitting beside you. Not reason to blast the music in such a small area, for this reason we left the pools for the beach daily
6
Jesus Eduardo
12 juil. 2023
·
A séjourné 4 nuits
Pool was dirty ,food was very bad we had to go out for food! And that's very bad when you paid for all inclusive hotel!
Pool was dirty ,food was very bad we had to go out for food! And that's very bad when you paid for all inclusive hotel!
6
Carolyn
28 déc. 2022
·
A séjourné 19 353 nuits
The Wi-Fi was horrible the furniture was old. Some of the room you had to walk up flights of stair because there are no elevators. There were flies and bees in the dining area so the desserts and danishes had flies on it. The hot water was lukewarm and the water pressure was poor. The staff was nice. The beach has more rocks than sand. I was very disappointed. I would only give this place 2 1/2 stars
The Wi-Fi was horrible the furniture was old. Some of the room you had to walk up flights of stair because there are no elevators. There were flies and bees in the dining area so the desserts and danishes had flies on it. The hot water was lukewarm and the water pressure was poor. The staff was nice. The beach has more rocks than sand. I was very disappointed. I would only give this place 2 1/2 stars
6
Jesús Eduardo
21 juil. 2023
·
A séjourné 3 nuits
Hotel de nivel medio-bajo, las habitaciones solo tienen aire acondicionado en los cuartos No en la estancia o el comedor :( , el Internet Wifi no existe en las habitaciones solo en áreas comunes y la alberca principal estaba fuera de servicio (increíble que en temporada vacacional no funcione :(. ) la comida bien, la cerveza bien, las bebidas preparadas de dudosa calidad, el personal muy amable tratando siempre que pases un momento agradable a pesar de las carencias del hotel, las habitaciones son viejas, el check out un pesadilla, Karla nada amable y un poco ruda en el check out, falta urgente curso de atención al cliente, tienen un excelente fotógrafo las fotos no corresponden a la realidad
Hotel de nivel medio-bajo, las habitaciones solo tienen aire acondicionado en los cuartos No en la estancia o el comedor :( , el Internet Wifi no existe en las habitaciones solo en áreas comunes y la alberca principal estaba fuera de servicio (increíble que en temporada vacacional no funcione :(. ) la comida bien, la cerveza bien, las bebidas preparadas de dudosa calidad, el personal muy amable tratando siempre que pases un momento agradable a pesar de las carencias del hotel, las habitaciones son viejas, el check out un pesadilla, Karla nada amable y un poco ruda en el check out, falta urgente curso de atención al cliente, tienen un excelente fotógrafo las fotos no corresponden a la realidad
10
Antonio
30 mai 2025
·
A séjourné 2 nuits
Needs more parking space
Needs more parking space
2
ALVARO
23 déc. 2024
·
A séjourné 3 nuits
Baja demasiado la calidad que dejen meter a la gente a la alberca con ropa no adecuada como con calcetines, mezclilla, niños en pañales, etc. No es seguro que tengan abierto el río de al lado con dos cocodrilos. Gente que desayuna en pijama. 0 control de códigos de vestimenta esenciales. Check out a las 11, cuando todos los hoteles es a las 12.
Baja demasiado la calidad que dejen meter a la gente a la alberca con ropa no adecuada como con calcetines, mezclilla, niños en pañales, etc. No es seguro que tengan abierto el río de al lado con dos cocodrilos. Gente que desayuna en pijama. 0 control de códigos de vestimenta esenciales. Check out a las 11, cuando todos los hoteles es a las 12.
6
Payam
15 déc. 2022
·
A séjourné 19 336 nuits
The pool is not big enough for all the people there. In general it is three star hotel and you cannot expect 4 or 5 star environment and you get what you paid for. I had to stay there one night and it was new experience as there were mostly local tourist staying in that hotel.
The pool is not big enough for all the people there. In general it is three star hotel and you cannot expect 4 or 5 star environment and you get what you paid for. I had to stay there one night and it was new experience as there were mostly local tourist staying in that hotel.
8
Celia Patricia
11 août 2025
·
A séjourné 4 nuits
Lo que no nos gustó No hay elevador en algunas de las áreas a las habitaciones. Las albercas y espacios comunes son pequeños para la cantidad de gente que aloja. Mucha gente. Demasiado ruido en el área de alberca. La suite en la que nos quedamos fue cómoda , de buen tamaño. Los alimentos con muy buen sabor En general bien, sólo que había demasiada gente en espacios pequeños.
Lo que no nos gustó No hay elevador en algunas de las áreas a las habitaciones. Las albercas y espacios comunes son pequeños para la cantidad de gente que aloja. Mucha gente. Demasiado ruido en el área de alberca. La suite en la que nos quedamos fue cómoda , de buen tamaño. Los alimentos con muy buen sabor En general bien, sólo que había demasiada gente en espacios pequeños.
8
Carlos Alberto Velázquez
14 sept. 2023
·
A séjourné 2 nuits
Lo bueno: personal muy amable y atento, ambiente agradable, bonitas instalaciones, excelente ubicación y accesibilidad, precio accesible. Lo que puede mejorar: me gustaría que hubiera mayor variedad de platillos en el restaurante "Los Helechos" y que se esmeren un poco más para mejorar el sabor de los mismos. En el restaurante italiano todo está muy rico, sólo sugeriría agregar más platillos al menú. El poco espacio de playa que tiene está bastante descuidado, lleno de piedras y basura, además de que exactamente en ese punto desemboca un canal, por lo tanto, no se puede utilizar esa playa para ir a asolearse o meterse al mar ahí.
Lo bueno: personal muy amable y atento, ambiente agradable, bonitas instalaciones, excelente ubicación y accesibilidad, precio accesible. Lo que puede mejorar: me gustaría que hubiera mayor variedad de platillos en el restaurante "Los Helechos" y que se esmeren un poco más para mejorar el sabor de los mismos. En el restaurante italiano todo está muy rico, sólo sugeriría agregar más platillos al menú. El poco espacio de playa que tiene está bastante descuidado, lleno de piedras y basura, además de que exactamente en ese punto desemboca un canal, por lo tanto, no se puede utilizar esa playa para ir a asolearse o meterse al mar ahí.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est irrégulière : plusieurs clients mentionnent des moisissures, des cafards, des meubles tachés et des piscines sales ou bondées. Le service de ménage peut être peu fiable, avec des serviettes et des fournitures non remplacées rapidement, et certains convives signalent des excréments d'oiseaux insalubres autour du buffet.
Avis de voyageur à ce sujet
4
Chris
5 mars 2025
·
A séjourné 4 nuits
I didn’t like seeing a cockroach in my room my second day there and the beds are terrible.
I didn’t like seeing a cockroach in my room my second day there and the beds are terrible.
6
clayton
7 sept. 2025
·
A séjourné 3 nuits
Very run down. No hot water in shower and pools were super dirty> Staff was great
Very run down. No hot water in shower and pools were super dirty> Staff was great
6
Omar
20 mai 2024
·
A séjourné 3 nuits
Falta de limpieza en las habitaciones, falta de camastros
Falta de limpieza en las habitaciones, falta de camastros
4
Mary
1 mars 2025
·
A séjourné 7 nuits
Cleaning staff was terrible. They took our towels and never replaced them. We always had to phone down for fresh ones. Never ever replaced our bottled water in our room, we had to buy it. The furniture was broken, couch you couldn’t sit on, afraid it would collapse, drawers in bedroom wouldn’t open up. Pillows were lumpy. Are floors weren’t swept. Toilet seats were awful, didn’t fit properly, they pinched your ass every time. The waiters and waitresses were the only good thing.
Cleaning staff was terrible. They took our towels and never replaced them. We always had to phone down for fresh ones. Never ever replaced our bottled water in our room, we had to buy it. The furniture was broken, couch you couldn’t sit on, afraid it would collapse, drawers in bedroom wouldn’t open up. Pillows were lumpy. Are floors weren’t swept. Toilet seats were awful, didn’t fit properly, they pinched your ass every time. The waiters and waitresses were the only good thing.
6
Justin
24 déc. 2024
·
A séjourné 1 nuit
We only stayed one night so we didn't have a chance to experience too much of the property. The room was fairly clean but a bit dated. There were no towels in our room and had to ask twice to get some. The sink and shower drains were backed up. Most of the staff were friendly and helpful. The buffet food was pretty good, especially compared to other similar places we have stayed. I have to say that I did find a hair in some of my food but the staff was apologetic about it. Overall it was a mixed experience but I wouldn't rule out staying there again. It wasn't an expensive place to stay so I wasn't expecting luxury.
We only stayed one night so we didn't have a chance to experience too much of the property. The room was fairly clean but a bit dated. There were no towels in our room and had to ask twice to get some. The sink and shower drains were backed up. Most of the staff were friendly and helpful. The buffet food was pretty good, especially compared to other similar places we have stayed. I have to say that I did find a hair in some of my food but the staff was apologetic about it. Overall it was a mixed experience but I wouldn't rule out staying there again. It wasn't an expensive place to stay so I wasn't expecting luxury.
2
John
7 mars 2024
·
This property is disgustingly filthy. The windows in our room were cracked with tape on them. The couches were stained with God knows what the globe was busted on the ceiling fan with wires hanging out. We reported this to expedia and of course, they come back and say it's on the resort and the resort says they won't refund because of policy. But Expedia is the one advertising on their website and it is not what they advertise. We even sent pictures of the broken windows and the filth and the stained couches too Expedia, and they are still trying to push off on the resort. And not refund me. We had to leave after the first night because of conditions and had to scramble last minute to find a place to stay the next 20 days. After sending pictures to Expedia, the guy on the phone even stated that we need to be moved immediately because it is a safety issue and Expedia is still refusing to refund..We tried to speak to the hotel about everything and they acted like they didn't know what we were talking about and got no help. They were very rude. BE AWARE, STAY AWAY. Also, the view from our window on one side was a field full of trash and transients. You could not eat the food, it had been sitting all day, even the breakfast first thing was cold and not edible. The bird poop is all over the tables and in the restaurant.
This property is disgustingly filthy. The windows in our room were cracked with tape on them. The couches were stained with God knows what the globe was busted on the ceiling fan with wires hanging out. We reported this to expedia and of course, they come back and say it's on the resort and the resort says they won't refund because of policy. But Expedia is the one advertising on their website and it is not what they advertise. We even sent pictures of the broken windows and the filth and the stained couches too Expedia, and they are still trying to push off on the resort. And not refund me. We had to leave after the first night because of conditions and had to scramble last minute to find a place to stay the next 20 days. After sending pictures to Expedia, the guy on the phone even stated that we need to be moved immediately because it is a safety issue and Expedia is still refusing to refund..We tried to speak to the hotel about everything and they acted like they didn't know what we were talking about and got no help. They were very rude. BE AWARE, STAY AWAY. Also, the view from our window on one side was a field full of trash and transients. You could not eat the food, it had been sitting all day, even the breakfast first thing was cold and not edible. The bird poop is all over the tables and in the restaurant.
8
Kirt
27 févr. 2023
·
A séjourné 5 nuits
It was very pretty outside and everyone was very nice and helpful. The only thing that bothered me was a little bit of black stuff (maybe mold) around the windows and showers.
It was very pretty outside and everyone was very nice and helpful. The only thing that bothered me was a little bit of black stuff (maybe mold) around the windows and showers.
2
Luis
16 juil. 2023
·
A séjourné 2 nuits
El hotel no esta en optimas condiciones.. el personal muy amable pero el area de comedor super sucio con pajaros comoendo los alimentos del Bufet y defecando en las mesas absolutamente insalubre!!! Por el mismo precio se puede obtener un lugar mejor!
El hotel no esta en optimas condiciones.. el personal muy amable pero el area de comedor super sucio con pajaros comoendo los alimentos del Bufet y defecando en las mesas absolutamente insalubre!!! Por el mismo precio se puede obtener un lugar mejor!
4
Emelito
1 févr. 2026
·
A séjourné 3 nuits
Room has full of molds, everywhere from living area, bathroom and bedroom. Pillow, blanket and towels need to retire.
Room has full of molds, everywhere from living area, bathroom and bedroom. Pillow, blanket and towels need to retire.
6
Ninfa
30 juin 2025
·
A séjourné 3 nuits
Out room was clean but the dresser drawers were filthy. We had no towels in our room and called the front desk three times, in our first day. On the second day we called another two times for towels. Other then that, staff was nice and friendly.
Out room was clean but the dresser drawers were filthy. We had no towels in our room and called the front desk three times, in our first day. On the second day we called another two times for towels. Other then that, staff was nice and friendly.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont vieillottes et démodées, avec des problèmes d'entretien récurrents tels que des problèmes d'eau chaude, une faible pression de l'eau et une climatisation limitée aux chambres dans certaines suites ; certaines unités ne disposent pas de réfrigérateur et le Wi‑Fi dans les chambres est souvent indisponible. Plusieurs critiques ont apprécié les agencements spacieux et la vue, mais le bruit de la musique de la piscine peut se faire entendre.
Avis de voyageur à ce sujet
6
martha
14 juil. 2023
·
A séjourné 5 nuits
Hotel was ok. Pictures were deceiving. We got all inclusive but only ate there once. Wasn’t very good. No AC in living room or bathroom but was cool in bedrooms. No Fridge since there is no electricity unless you leave one of your keys in slot. Definitely not a relax and vacation mode type of hotel.
Hotel was ok. Pictures were deceiving. We got all inclusive but only ate there once. Wasn’t very good. No AC in living room or bathroom but was cool in bedrooms. No Fridge since there is no electricity unless you leave one of your keys in slot. Definitely not a relax and vacation mode type of hotel.
6
clayton
7 sept. 2025
·
A séjourné 3 nuits
Very run down. No hot water in shower and pools were super dirty> Staff was great
Very run down. No hot water in shower and pools were super dirty> Staff was great
8
Michael
29 févr. 2024
·
A séjourné 5 nuits
This is a hotel that caters to Mexican families. Keep that it mind when booking. Definitely not the place for young couples! The staff is friendly but has limited knowledge of English so it would be good to know a little bit of basic Spanish if you plan on staying here. The rooms were clean, the beds comfortable, and the A/C worked great. The food was good (not gourmet) and the drinks were good as well. My only complaint was that there was very little hot water pressure (at least in our room).
This is a hotel that caters to Mexican families. Keep that it mind when booking. Definitely not the place for young couples! The staff is friendly but has limited knowledge of English so it would be good to know a little bit of basic Spanish if you plan on staying here. The rooms were clean, the beds comfortable, and the A/C worked great. The food was good (not gourmet) and the drinks were good as well. My only complaint was that there was very little hot water pressure (at least in our room).
6
Sean
23 févr. 2024
·
A séjourné 1 nuit
No WIFI in the room. Very inconvenient. The first two hotels that were not exclusive had WIFI! That is a must when traveling to set up stuff.
No WIFI in the room. Very inconvenient. The first two hotels that were not exclusive had WIFI! That is a must when traveling to set up stuff.
6
Carolyn
28 déc. 2022
·
A séjourné 19 353 nuits
The Wi-Fi was horrible the furniture was old. Some of the room you had to walk up flights of stair because there are no elevators. There were flies and bees in the dining area so the desserts and danishes had flies on it. The hot water was lukewarm and the water pressure was poor. The staff was nice. The beach has more rocks than sand. I was very disappointed. I would only give this place 2 1/2 stars
The Wi-Fi was horrible the furniture was old. Some of the room you had to walk up flights of stair because there are no elevators. There were flies and bees in the dining area so the desserts and danishes had flies on it. The hot water was lukewarm and the water pressure was poor. The staff was nice. The beach has more rocks than sand. I was very disappointed. I would only give this place 2 1/2 stars
6
maricela
18 oct. 2025
·
A séjourné 2 nuits
Las bebidas en la barra libre me gustaron La habitación estaba limpia, pero el agua caliente era difícil de usar o era muy caliente o muy fría El personal en general muy amable
Las bebidas en la barra libre me gustaron La habitación estaba limpia, pero el agua caliente era difícil de usar o era muy caliente o muy fría El personal en general muy amable
8
Celia Patricia
11 août 2025
·
A séjourné 4 nuits
Lo que no nos gustó No hay elevador en algunas de las áreas a las habitaciones. Las albercas y espacios comunes son pequeños para la cantidad de gente que aloja. Mucha gente. Demasiado ruido en el área de alberca. La suite en la que nos quedamos fue cómoda , de buen tamaño. Los alimentos con muy buen sabor En general bien, sólo que había demasiada gente en espacios pequeños.
Lo que no nos gustó No hay elevador en algunas de las áreas a las habitaciones. Las albercas y espacios comunes son pequeños para la cantidad de gente que aloja. Mucha gente. Demasiado ruido en el área de alberca. La suite en la que nos quedamos fue cómoda , de buen tamaño. Los alimentos con muy buen sabor En general bien, sólo que había demasiada gente en espacios pequeños.
6
Steven
23 févr. 2025
·
A séjourné 4 nuits
The hotel room was modestly decorated, but was clean and spacious. The view was magnificent. The staff was great. The only thing we didn’t like was the all-inclusive situation. We were forced to wear a bright pink wristband, and they wouldn’t let us on the property if we didn’t have it. The only food that was available all day was a small snack bar and everything looked barely edible. The breakfast didn’t look too good and we were never around for the other scheduled meal times so I can’t review that.
The hotel room was modestly decorated, but was clean and spacious. The view was magnificent. The staff was great. The only thing we didn’t like was the all-inclusive situation. We were forced to wear a bright pink wristband, and they wouldn’t let us on the property if we didn’t have it. The only food that was available all day was a small snack bar and everything looked barely edible. The breakfast didn’t look too good and we were never around for the other scheduled meal times so I can’t review that.
8
Jessica Fuentes
24 avr. 2025
·
A séjourné 5 nuits
The overall stay was good we enjoyed our time the only downsides our suite didn’t have a refrigerator and the WiFi sucked extremely unreliable other than that it was good
The overall stay was good we enjoyed our time the only downsides our suite didn’t have a refrigerator and the WiFi sucked extremely unreliable other than that it was good
6
Maksym
11 mars 2025
·
A séjourné 6 nuits
There was no wi-fi in the room where we stayed. On web site the info is misleading.
There was no wi-fi in the room where we stayed. On web site the info is misleading.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Les commentaires sur le service sont mitigés : beaucoup louent le personnel amical et serviable et les serveurs exceptionnels, tandis que d'autres ont rencontré une réception peu coopérative, des réponses lentes aux problèmes et des barrières linguistiques pour les personnes ne parlant pas espagnol.
Avis de voyageur à ce sujet
8
john
10 mars 2025
·
A séjourné 14 nuits
A clean property with a clean room.Food was fair to good but would be improved if it was served hot.Enjoyed the fruit and food that was grilled.The bar service wa excellent.The staff was friendly and help full.
A clean property with a clean room.Food was fair to good but would be improved if it was served hot.Enjoyed the fruit and food that was grilled.The bar service wa excellent.The staff was friendly and help full.
4
Lyle
18 janv. 2025
·
A séjourné 7 nuits
This was very unorganized for starter , only three people in the whole resort spoke any English and it was hard to understand, there was one fantastic waiter named Jesus very helpful and polite and try to make us feel comfortable, when we tried to ask for different thing no one understood us , the toilet broke on the second last day and they did nothing about it , very poor recommendation to this resort .
This was very unorganized for starter , only three people in the whole resort spoke any English and it was hard to understand, there was one fantastic waiter named Jesus very helpful and polite and try to make us feel comfortable, when we tried to ask for different thing no one understood us , the toilet broke on the second last day and they did nothing about it , very poor recommendation to this resort .
8
Victor Hugo
27 juil. 2025
·
A séjourné 6 nuits
La mayoría del personal es amigable , solamente uno que otro empleado prepotente
La mayoría del personal es amigable , solamente uno que otro empleado prepotente
10
Andrew
3 déc. 2024
·
A séjourné 3 nuits
Very clean, great staff, walkable to downtown
Very clean, great staff, walkable to downtown
8
Jennifer
6 mars 2024
·
A séjourné 9 nuits
Amazing staff!! I will be back . Property is also absolutely beautiful . Once I was moved to a better room with a deck to sit and relax I was so incredibly happy ! Gracias!
Amazing staff!! I will be back . Property is also absolutely beautiful . Once I was moved to a better room with a deck to sit and relax I was so incredibly happy ! Gracias!
10
Maria del Rosio
18 févr. 2025
·
A séjourné 5 nuits
Super friendly people
Super friendly people
2
Moacir
22 avr. 2024
·
Disappointing Stay: A Review of Costa Club Punta Arena in Puerto Vallarta I had a very disappointing stay at Costa Club Punta Arena in Puerto Vallarta. Despite booking a room with a king-size bed, we were initially given a room with a double bed due to unavailability. The air conditioning in the room was also not working, which prompted us to request a new room. Although we were relocated, the hot water in the shower was not functioning. Despite multiple complaints to the reception, the issue was not resolved promptly. The resort's dining experience was also subpar. While the meals were acceptable, the dining area was constantly plagued by pigeons and other birds, leading to feathers, dust, and bird droppings being blown around. This unsanitary condition resulted in both my partner and me suffering from diarrhea, which we attribute to the contamination from the birds. Furthermore, the customer service at the resort was lacking. We felt unwelcome and were made to feel as though the issues we experienced were our fault. Overall, I cannot recommend Costa Club Punta Arena to anyone based on my experience.
Disappointing Stay: A Review of Costa Club Punta Arena in Puerto Vallarta I had a very disappointing stay at Costa Club Punta Arena in Puerto Vallarta. Despite booking a room with a king-size bed, we were initially given a room with a double bed due to unavailability. The air conditioning in the room was also not working, which prompted us to request a new room. Although we were relocated, the hot water in the shower was not functioning. Despite multiple complaints to the reception, the issue was not resolved promptly. The resort's dining experience was also subpar. While the meals were acceptable, the dining area was constantly plagued by pigeons and other birds, leading to feathers, dust, and bird droppings being blown around. This unsanitary condition resulted in both my partner and me suffering from diarrhea, which we attribute to the contamination from the birds. Furthermore, the customer service at the resort was lacking. We felt unwelcome and were made to feel as though the issues we experienced were our fault. Overall, I cannot recommend Costa Club Punta Arena to anyone based on my experience.
2
rafael
15 févr. 2023
·
A séjourné 4 nuits
The restaurant and pool staff were very good however the reception staff, Fanni and Rodolfo were not helpful at all. I booked a king sized bed and was given two full sized beds. When I complained that that is not what I booked I was told because there two of us that were adults we were given two beds. I was told to come back the following day and that I would be given a room with the bed I booked. The following day I came back and was told to come back again the following day. Reception staff told me the same story every day I would come back requesting the bed I booked. I was never provided the room I booked. Also, there was no hot water in the shower. Had to complain twice. We had to take cold showers for three days and had to complain again. I was finally told by the technician to let the bathroom faucet sink water run for the shower to have hot water. Water pressure was very bad too. Very bad situation. I felt very discriminated by the reception staff Fanni and Rodolfo. I will never stay at this hotel again and will not recommend to family or friends.
The restaurant and pool staff were very good however the reception staff, Fanni and Rodolfo were not helpful at all. I booked a king sized bed and was given two full sized beds. When I complained that that is not what I booked I was told because there two of us that were adults we were given two beds. I was told to come back the following day and that I would be given a room with the bed I booked. The following day I came back and was told to come back again the following day. Reception staff told me the same story every day I would come back requesting the bed I booked. I was never provided the room I booked. Also, there was no hot water in the shower. Had to complain twice. We had to take cold showers for three days and had to complain again. I was finally told by the technician to let the bathroom faucet sink water run for the shower to have hot water. Water pressure was very bad too. Very bad situation. I felt very discriminated by the reception staff Fanni and Rodolfo. I will never stay at this hotel again and will not recommend to family or friends.
6
Ninfa
30 juin 2025
·
A séjourné 3 nuits
Out room was clean but the dresser drawers were filthy. We had no towels in our room and called the front desk three times, in our first day. On the second day we called another two times for towels. Other then that, staff was nice and friendly.
Out room was clean but the dresser drawers were filthy. We had no towels in our room and called the front desk three times, in our first day. On the second day we called another two times for towels. Other then that, staff was nice and friendly.
8
Nancy
21 janv. 2025
·
A séjourné 5 nuits
We had a good stay. Definitely a family resort The staff were very friendly. Helpful.
We had a good stay. Definitely a family resort The staff were very friendly. Helpful.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Beaucoup apprécient l'emplacement central et piétonnier, à proximité du Malecón et d'un grand supermarché, avec un accès facile aux taxis et aux attractions.
Avis de voyageur à ce sujet
8
Barry
25 févr. 2024
·
A séjourné 8 nuits
Nothing special but ok, good location
Nothing special but ok, good location
6
Malaina
21 mars 2025
·
A séjourné 7 nuits
Convenient location to access downtown and other areas. Mostly locals staying here. Buffet is good, one bar is good. Otherwise limited food sources on site. Not a fancy place but average if you can compromise.
Convenient location to access downtown and other areas. Mostly locals staying here. Buffet is good, one bar is good. Otherwise limited food sources on site. Not a fancy place but average if you can compromise.
6
Jessica
27 janv. 2023
·
A séjourné 4 nuits
Pictures can be deceiving. I and many guests on the property agreed this was a very misleading advertisement for this hotel. The street view of the property and the inside of the rooms gives very Motel 6 vibes. the view from our room of the outside facing the pool and ocean was nice, however rooms are very very dated. The staff is friendly and nice. I feel like the location was a great middle ground between airport, and downtown tourist attractions, and still close to the Marins where most excursions depart from. Easy 100 pesos or less taxi or uber ride from major attractions. There's a Soriana like a grocery type store very very close by. The food for snack and lunch when we arrived was horrible. Plain horrible. Didn't stick around not one day of the week to find out if dinner was as bad. On our last day we opted to try the breakfast and it was surprisingly decent and not bad at all. I did hear from other guests that the reservation restaurants onsite were much better than the buffet. Reservations have to be made between 8am-2pm, while we were up most times before then and out all Dayton excursions, I never got the chance to make one. Would I come here again? No. Was it horrible enough to leave? Maybe if you're used to infinity pool style luxury resorts, yes. But we literally used it as a place to lay our heads at night and spent most of the day away from here. Wifi worked well though.
Pictures can be deceiving. I and many guests on the property agreed this was a very misleading advertisement for this hotel. The street view of the property and the inside of the rooms gives very Motel 6 vibes. the view from our room of the outside facing the pool and ocean was nice, however rooms are very very dated. The staff is friendly and nice. I feel like the location was a great middle ground between airport, and downtown tourist attractions, and still close to the Marins where most excursions depart from. Easy 100 pesos or less taxi or uber ride from major attractions. There's a Soriana like a grocery type store very very close by. The food for snack and lunch when we arrived was horrible. Plain horrible. Didn't stick around not one day of the week to find out if dinner was as bad. On our last day we opted to try the breakfast and it was surprisingly decent and not bad at all. I did hear from other guests that the reservation restaurants onsite were much better than the buffet. Reservations have to be made between 8am-2pm, while we were up most times before then and out all Dayton excursions, I never got the chance to make one. Would I come here again? No. Was it horrible enough to leave? Maybe if you're used to infinity pool style luxury resorts, yes. But we literally used it as a place to lay our heads at night and spent most of the day away from here. Wifi worked well though.
8
Jerry
21 janv. 2023
·
A séjourné 7 nuits
Loved the staff and food. Loved the palm trees. So close to Malecon. Loved long walks on beauriful beach.
Loved the staff and food. Loved the palm trees. So close to Malecon. Loved long walks on beauriful beach.
8
Mike
26 févr. 2025
·
A séjourné 9 nuits
Clean place and convenient close by a supermarket (Soriana) a short walk or drive with local transit to the Malicon. Many of the staff can't speak English but manageable. Grea place if working with a budget.
Clean place and convenient close by a supermarket (Soriana) a short walk or drive with local transit to the Malicon. Many of the staff can't speak English but manageable. Grea place if working with a budget.
10
James Andrew
12 juin 2023
·
A séjourné 8 nuits
Was a pretty good place to stay in the middle of everything
Was a pretty good place to stay in the middle of everything
10
Liliana
27 mars 2023
·
A séjourné 3 nuits
Tienen muy buen servicio, el personal es amable y el hotel se ubica en un lugar muy centrico.
Tienen muy buen servicio, el personal es amable y el hotel se ubica en un lugar muy centrico.
8
Yoanna
23 mars 2025
·
A séjourné 2 nuits
Es mi segunda vez y es un buen hotel para pasar en familia. Las albercas están limpias, la comida es buena. Hay actividades para los niños. Lo mejor es que está muy cerca del centro y del malecón, se puede ir caminando a muchos lugares
Es mi segunda vez y es un buen hotel para pasar en familia. Las albercas están limpias, la comida es buena. Hay actividades para los niños. Lo mejor es que está muy cerca del centro y del malecón, se puede ir caminando a muchos lugares
6
Erick Ricardo
16 mars 2025
·
A séjourné 6 nuits
Convenient, right in the middle of El Malecón and PV Marina. Dislikes, food menu variety could be better Drinks at the late night bar by the main entrance are terrible! Beer and liquor are water down and you have to line up to get serve :(… Kudos to out server Miguel at the main restaurant, always smiling and attentive!
Convenient, right in the middle of El Malecón and PV Marina. Dislikes, food menu variety could be better Drinks at the late night bar by the main entrance are terrible! Beer and liquor are water down and you have to line up to get serve :(… Kudos to out server Miguel at the main restaurant, always smiling and attentive!
8
Elizabeth Nancy Van
1 févr. 2024
·
A séjourné 6 nuits
Within walking distance to the Malecon and other nearby venues
Within walking distance to the Malecon and other nearby venues
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La qualité et la variété de la nourriture sont fréquemment critiquées comme étant répétitives et souvent servies froides, et les boissons peuvent avoir un goût dilué. Certains clients ont apprécié les articles du petit-déjeuner tels que les omelettes et les options grillées, mais la présence d'oiseaux insalubres dans la zone du buffet était une préoccupation récurrente.
Avis de voyageur à ce sujet
8
john
10 mars 2025
·
A séjourné 14 nuits
A clean property with a clean room.Food was fair to good but would be improved if it was served hot.Enjoyed the fruit and food that was grilled.The bar service wa excellent.The staff was friendly and help full.
A clean property with a clean room.Food was fair to good but would be improved if it was served hot.Enjoyed the fruit and food that was grilled.The bar service wa excellent.The staff was friendly and help full.
2
Monica
21 nov. 2025
·
A séjourné 4 nuits
Staff was friendly helpful and polite. The property itself was horrible. The pool smelled so bad I couldn’t even swim in there. The chairs were very used. The food was always cold. I would never go back to this place.
Staff was friendly helpful and polite. The property itself was horrible. The pool smelled so bad I couldn’t even swim in there. The chairs were very used. The food was always cold. I would never go back to this place.
6
Ruben Trinidad
1 mars 2025
·
A séjourné 4 nuits
La comida no es variada y si se acaba ya no sacan mas de lo ofertado, la bebida es de la más corriente. El internet falla mucho
La comida no es variada y si se acaba ya no sacan mas de lo ofertado, la bebida es de la más corriente. El internet falla mucho
6
Nicola
3 mars 2025
·
A séjourné 28 nuits
The food was the same everyday pasta was overcooked
The food was the same everyday pasta was overcooked
6
Naima
19 déc. 2022
·
A séjourné 19 344 nuits
This is definitely a 3 star or less property seeming to be a vacation spot for local families. The pictures look great but are deceiving. The buildings need major updating. The sheets and towels were worn, food was just ok and the drinks were bottom shelf. It was not worth having an all inclusive package.
This is definitely a 3 star or less property seeming to be a vacation spot for local families. The pictures look great but are deceiving. The buildings need major updating. The sheets and towels were worn, food was just ok and the drinks were bottom shelf. It was not worth having an all inclusive package.
2
Moacir
22 avr. 2024
·
Disappointing Stay: A Review of Costa Club Punta Arena in Puerto Vallarta I had a very disappointing stay at Costa Club Punta Arena in Puerto Vallarta. Despite booking a room with a king-size bed, we were initially given a room with a double bed due to unavailability. The air conditioning in the room was also not working, which prompted us to request a new room. Although we were relocated, the hot water in the shower was not functioning. Despite multiple complaints to the reception, the issue was not resolved promptly. The resort's dining experience was also subpar. While the meals were acceptable, the dining area was constantly plagued by pigeons and other birds, leading to feathers, dust, and bird droppings being blown around. This unsanitary condition resulted in both my partner and me suffering from diarrhea, which we attribute to the contamination from the birds. Furthermore, the customer service at the resort was lacking. We felt unwelcome and were made to feel as though the issues we experienced were our fault. Overall, I cannot recommend Costa Club Punta Arena to anyone based on my experience.
Disappointing Stay: A Review of Costa Club Punta Arena in Puerto Vallarta I had a very disappointing stay at Costa Club Punta Arena in Puerto Vallarta. Despite booking a room with a king-size bed, we were initially given a room with a double bed due to unavailability. The air conditioning in the room was also not working, which prompted us to request a new room. Although we were relocated, the hot water in the shower was not functioning. Despite multiple complaints to the reception, the issue was not resolved promptly. The resort's dining experience was also subpar. While the meals were acceptable, the dining area was constantly plagued by pigeons and other birds, leading to feathers, dust, and bird droppings being blown around. This unsanitary condition resulted in both my partner and me suffering from diarrhea, which we attribute to the contamination from the birds. Furthermore, the customer service at the resort was lacking. We felt unwelcome and were made to feel as though the issues we experienced were our fault. Overall, I cannot recommend Costa Club Punta Arena to anyone based on my experience.
2
Luis
16 juil. 2023
·
A séjourné 2 nuits
El hotel no esta en optimas condiciones.. el personal muy amable pero el area de comedor super sucio con pajaros comoendo los alimentos del Bufet y defecando en las mesas absolutamente insalubre!!! Por el mismo precio se puede obtener un lugar mejor!
El hotel no esta en optimas condiciones.. el personal muy amable pero el area de comedor super sucio con pajaros comoendo los alimentos del Bufet y defecando en las mesas absolutamente insalubre!!! Por el mismo precio se puede obtener un lugar mejor!
8
Darryl Peter
8 janv. 2024
·
A séjourné 7 nuits
Food provided a lot of selection but seemed to be basically the same meal after meal. Meat quality could have been better.
Food provided a lot of selection but seemed to be basically the same meal after meal. Meat quality could have been better.
6
Erick Ricardo
16 mars 2025
·
A séjourné 6 nuits
Convenient, right in the middle of El Malecón and PV Marina. Dislikes, food menu variety could be better Drinks at the late night bar by the main entrance are terrible! Beer and liquor are water down and you have to line up to get serve :(… Kudos to out server Miguel at the main restaurant, always smiling and attentive!
Convenient, right in the middle of El Malecón and PV Marina. Dislikes, food menu variety could be better Drinks at the late night bar by the main entrance are terrible! Beer and liquor are water down and you have to line up to get serve :(… Kudos to out server Miguel at the main restaurant, always smiling and attentive!
8
Neil Elvin
1 mars 2024
·
A séjourné 13 nuits
Staff was very friendly and room was always cleaned. Only complaint was the food was rarely hot. Luke warm at best. Good place to stay though.
Staff was very friendly and room was always cleaned. Only complaint was the food was rarely hot. Luke warm at best. Good place to stay though.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
6
Lise
1 mars 2025
·
A séjourné 6 nuits
La clientèle se compose en grosse majorité de familles espagnoles. Peu d'employé parle un peu l'anglais aucun à la reception. La chambre etait propre mais a besoin de renovation. Les lits sont bien les causeuses du salon comfortables mais toutes tachées. Le buffet est très moyen en general.
La clientèle se compose en grosse majorité de familles espagnoles. Peu d'employé parle un peu l'anglais aucun à la reception. La chambre etait propre mais a besoin de renovation. Les lits sont bien les causeuses du salon comfortables mais toutes tachées. Le buffet est très moyen en general.
6
Eric
22 févr. 2024
·
A séjourné 3 nuits
.
.
6
MELISA
9 août 2026
·
A séjourné 3 nuits
Lo que se espera por el costo, es buena opción!
Lo que se espera por el costo, es buena opción!
4
Shiomara Krystel
24 juil. 2026
·
A séjourné 3 nuits
El hotel las habitaciones se ven un tanto anticuadas pero limpias, no hay elevadores a nosotros nos tocó en el tercer piso (llevábamos una persona mayor), el buffet esta bueno pero muy poco variado y muy repetido el personal es atento pero no te saben resolver dudas o preguntas ni en recepción resuelven, se tiene que hacer fila hasta de 10 min para que te den bebidas y solo brindan dos vasos por persona por qué no hay personal que lleve bebidas o alimentos en los lugares públicos o de servicio común
El hotel las habitaciones se ven un tanto anticuadas pero limpias, no hay elevadores a nosotros nos tocó en el tercer piso (llevábamos una persona mayor), el buffet esta bueno pero muy poco variado y muy repetido el personal es atento pero no te saben resolver dudas o preguntas ni en recepción resuelven, se tiene que hacer fila hasta de 10 min para que te den bebidas y solo brindan dos vasos por persona por qué no hay personal que lleve bebidas o alimentos en los lugares públicos o de servicio común
10
EDMUNDO
15 juil. 2026
·
A séjourné 3 nuits
Excelente servicio!!! Muy bonita vista
Excelente servicio!!! Muy bonita vista
Politiques de l’établissement
Instructions d’arrivée
Tout ce que vous devez savoir pour une arrivée en douceur.
Arrivée
Départ
De 15:00 à 23:00
Avant 12:00
Bon à savoir
Politiques et informations supplémentaires sur cet établissement.
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-19: NO DATA
- 2026-10-20: 143.90548406295775USD
- 2026-10-21: 142.1883157252121USD
- 2026-10-22: 143.88753340324402USD
- 2026-10-23: 150.4963936717987USD
- 2026-10-24: 149.77778435829163USD
- 2026-10-25: 142.99748414531706USD
- 2026-10-26: 142.99748414531706USD
- 2026-10-27: 143.8401107434845USD
- 2026-10-28: 143.91561667030334USD
- 2026-10-29: 143.91561667030334USD
- 2026-10-30: 150.4963936717987USD
- 2026-10-31: 150.4963936717987USD
- 2026-11-01: 143.8735260594177USD
- 2026-11-02: 143.91561667030334USD
- 2026-11-03: 143.91561667030334USD
- 2026-11-04: 143.91561667030334USD
- 2026-11-05: 143.91561667030334USD
- 2026-11-06: 150.4963936717987USD
- 2026-11-07: 150.4963936717987USD
- 2026-11-08: 143.91561667030334USD
- 2026-11-09: 143.91561667030334USD
- 2026-11-10: 143.91561667030334USD
- 2026-11-11: 143.91561667030334USD
- 2026-11-12: 143.91561667030334USD
- 2026-11-13: 150.4963936717987USD
- 2026-11-14: 150.4963936717987USD
- 2026-11-15: 143.91561667030334USD
- 2026-11-16: 143.91561667030334USD
- 2026-11-17: 143.91561667030334USD
- 2026-11-18: 143.91561667030334USD
- 2026-11-19: 143.91561667030334USD
- 2026-11-20: 150.4963936717987USD
- 2026-11-21: 150.4963936717987USD
- 2026-11-22: 143.91561667030334USD
- 2026-11-23: 143.91561667030334USD
- 2026-11-24: 143.91561667030334USD
- 2026-11-25: 143.91561667030334USD
- 2026-11-26: 143.91561667030334USD
- 2026-11-27: 160.26239265380858USD
- 2026-11-28: 153.25090268829345USD
- 2026-11-29: 143.91561667030334USD
- 2026-11-30: 143.91561667030334USD
- 2026-12-01: 143.91561667030334USD
- 2026-12-02: 143.91561667030334USD
- 2026-12-03: 143.91561667030334USD
- 2026-12-04: 150.4963936717987USD
- 2026-12-05: 150.4963936717987USD
- 2026-12-06: 143.91561667030334USD
- 2026-12-07: 143.91561667030334USD
- 2026-12-08: 143.91561667030334USD
- 2026-12-09: 143.91561667030334USD
- 2026-12-10: 143.91561667030334USD
- 2026-12-11: 150.4963936717987USD
- 2026-12-12: 150.4963936717987USD
- 2026-12-13: 143.91561667030334USD
- 2026-12-14: 143.91561667030334USD
- 2026-12-15: 143.91561667030334USD
- 2026-12-16: 143.91561667030334USD
- 2026-12-17: 143.91561667030334USD
- 2026-12-18: 150.4963936717987USD
- 2026-12-19: 150.4963936717987USD
L'heure d'arrivée commence à 15:00 L'heure d'arrivée se termine à 23:00 L'heure de départ se termine à 12:00
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
L'âge minimum pour l'enregistrement est de 18 ans
Les animaux d'assistance ne sont pas autorisés ; Les animaux de compagnie ne sont pas autorisés ;
Le personnel de la réception accueillera les clients à leur arrivée à l'établissement. Les informations fournies par l'établissement peuvent être traduites à l'aide d'outils de traduction automatique.
Une pièce d'identité avec photo délivrée par le gouvernement et une carte de crédit, une carte de débit ou un dépôt en espèces peuvent être exigés lors de l'enregistrement pour les frais accessoires ;
Des frais supplémentaires par personne peuvent s'appliquer et varier selon la politique de l'établissement ; Cet établissement dispose d'espaces extérieurs, tels que des balcons, des patios ou des terrasses, qui peuvent ne pas convenir aux enfants ; si vous avez des inquiétudes, nous vous recommandons de contacter l'établissement avant votre arrivée pour confirmer qu'il peut vous accueillir dans une chambre appropriée ; Aucun lit bébé n'est disponible
Comblez votre appétit au « Los Helechos », l'un des 2 restaurants de l'hôtel. Détendez-vous avec une boisson rafraîchissante au bar de la piscine ou dans l'un des 2 bars/salons.
Équipements populaires
Parking
Restaurant
Piscine
Chambres non-fumeurs
Organisation d'excursions
Salle de banquet
Activités
Piscine
Jardin
Plage (à proximité)
Piscine pour enfants
Piscine extérieure
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Services
Organisation d'excursions
Salle de banquet
Service de change
Consigne à bagage
24-Hour Front Desk
Général
Restaurant
Chambres non-fumeurs
Salon de bronzage
Club pour enfants
Bar de la piscine
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Parking gratuit
Parking Onsite