Name: Sofitel Queenstown Hotel & Spa
Address: 8 Duke Street, Queenstown, Región de Otago, NZ
Price range: 278 US$–1444 US$ per night
Rating: 8.83

Opiniones de los huéspedes

Las opiniones sobre el Sofitel Queenstown Hotel & Spa destacan su excelente ubicación céntrica y el personal amable y profesional. Muchos huéspedes elogian sus habitaciones espaciosas y cómodas, con suelos calefactados en el baño y desayunos consistentemente buenos, aunque señalan que algunas habitaciones pueden ser ruidosas y el Wi-Fi intermitente.

La limpieza es generalmente buena, aunque algunos huéspedes mencionaron polvo, manchas o instalaciones desgastadas. Las obras de renovación y la construcción cercana han afectado a algunas estancias, y el aparcamiento en el hotel es limitado o de pago. Una buena opción para quienes buscan comodidad clásica en lugar de un lujo ultramoderno.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

El aparcamiento es limitado y a menudo de pago, y algunas plantas estaban en obras durante estancias recientes.

Reseñas de huéspedes relacionadas

10

Peter

1 ago 2023

·

Se alojó 1 noche

lovely hotel up to normal Sofitel expectations, nice big room, very comfortable bed, excellent breakfast, we stayed in a club room and enjoyed the club facilities, the salon bar was very pleasant.The only down side is parking is a bit of an issue but at least the central location meant town was very accessable.

10

Ryan

27 sept 2024

·

Se alojó 4 noches

Under renovation on a few floors - always a beautiful stay. We travel to Queenstown every year and always stay here - brilliant!

10

Lisa

21 feb 2024

·

Se alojó 3 noches

Right in the middle of town, making it easy to walk places quickly. Parking is very limited, you’ll have to pay for public parking or valet is $50 a night (but limited) Enjoy a gin cocktail at Le salon The room was very comfortable, bathroom floor has heating

10

Brent

6 nov 2023

·

Se alojó 5 noches

The Hotel worked very well for me. The location was an easy walk for several hikes, Zipline and Gondola. Plenty of good restaurants near by. Included in my room was breakfast, and lighter snacks with drinks in the lounge in the early evening. All these were very well done. All the people working with the hotel, seemed on a mission to make my stay great. The succeeded.

6

Carmelita

2 sept 2023

·

Se alojó 4 noches

I was on the same floor they were doing major construction so it was noisy, dusty/dirty walking from the elevator do the room and noise in the room when trying to relax during the day.

4

Patrick

6 dic 2022

·

Se alojó 19.331 noches

Inkompetentes Hotelpersonal das falsche Informationen gibt, Zimmer sind zum Teil unterhalb der Straße, Wäscheservice benötigt 48 Stunden, Valet Parking benötigt 15 Minuten bis das Auto zur Verfügung steht, keine Hotelparkplätze

8

Bridget

13 jul 2023

·

Se alojó 3 noches

What let this review down was a very poor check in - however the concierge on that day was just lovely and made you feel at home. Again felt that the next day and following 3 mornings in the restaurant for breakfast with possibly the most wonderful team - the head waitress was just lovely, not that you meet the kitchen staff but the food was excellent… thankyou. We had 2 rooms - one in the renovation floor - would have been peeved off if from overseas but I understand the difficulty of getting this done - all the workers were very polite and I was amazed how fast carpet can go down ! Yes would return … and plan to soon… excellent position in Queenstown to restaurants, bars , everything … child friendly and breakfast was excellent!

10

Stephanie

12 nov 2023

·

Se alojó 2 noches

The facility itself is beautiful, clean, well maintained. The staff are friendly, accommodating, and very helpful. Valet made the stresses of parking easy. I loved my room! The heated floors were a big plus.

10

John

24 abr 2023

·

Se alojó 3 noches

The property itself was great. Construction around the property was a bit inconvenient.

8

Louise

21 jun 2023

·

Se alojó 5 noches

Excellent location. Limited for bar or dining options but the location helps here. The cleaning staff & team in restaurants and bars were nice/friendly - check in staff not so much unfortunately. We loved the welcome gift in the room - was a nice touch. Biggest letdown here was the bed, very uncomfortable! Awful in fact. Very flat and felt like we’d fall out. Hesitant to stay again because of this, which is a shame… considering the price, should be better!

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Limpieza

Muchos huéspedes encontraron las habitaciones y las zonas comunes limpias y bien mantenidas, pero algunos señalaron polvo, manchas, olores persistentes o instalaciones desgastadas, especialmente durante los períodos de renovación.

Reseñas de huéspedes relacionadas

10

Barry

27 abr 2023

·

Se alojó 1 noche

Nice clean room and comfortable bed

10

Jacquelyn E.

21 feb 2023

·

Se alojó 2 noches

It was located in a great area, provided a very clean room, and gave us a great breakfast.

10

Philip

21 dic 2023

·

Se alojó 1 noche

The Sofitel is right in the centre of Queenstown so all the bet shops and restaurants are walkable. We had a new room so super modern and clean as well as being a good size for two people. Staff were really helpful. The bed was great and we slept well.

10

John

10 sept 2025

·

Se alojó 3 noches

Very well maintained room and facilities. Service was top notched. Excellent breakfast. Love the location, right in the middle of shops and Ferg burger. Highly recommended!

6

Chris

26 jul 2022

·

Se alojó 3 noches

For the nightly rate, there are better options. This hotel is in a good location, however the parking is expensive, there was a mad juggle to find a room for us at checkin, the room we had, well the balcony had an eye-level view of the street so curtains were closed most of the time, the armchair and leg rest were covered in stains (I refused to use them), all the drawers wouldn't open/close smoothly (it's just age, but for the nightly rate this should be addressed). To top it off, the room we had had just had a new amenities system installed, without the amenties but with stickers plastered all over it with warnings about the glue used. Overall, for the high nightly rate I expected a lot more. The bed was comfy, so that was good, but it was one of the few redeeming features.

10

Tifini

30 oct 2025

·

Se alojó 3 noches

Very friendly staff. Spacious room. Very clean. Wonderful location.

6

Carmelita

2 sept 2023

·

Se alojó 4 noches

I was on the same floor they were doing major construction so it was noisy, dusty/dirty walking from the elevator do the room and noise in the room when trying to relax during the day.

6

Rosalyn

8 nov 2025

·

Se alojó 5 noches

Highlights: great staff, convenient location, heated bathroom floors & towel rack were a nice touch, minibar was included in our room, the food that you ordered for breakfast was great, reasonable view of the mountains from the room, having a water bottle filler in the lobby Downside: room was extremely dusty, exhaust in the bathrooms didn’t work too well, small balcony with no patio furniture to enjoy the outdoors, few days in someone threw up in one of the main lifts and the smell lingered for days after, hotel seems a little outdated or missing the same luxury of other Sofitels (not including the staff, they were all great)

10

Stephanie

12 nov 2023

·

Se alojó 2 noches

The facility itself is beautiful, clean, well maintained. The staff are friendly, accommodating, and very helpful. Valet made the stresses of parking easy. I loved my room! The heated floors were a big plus.

6

Paul

5 may 2023

·

Se alojó 2 noches

Impossible to read in the room at night. Bedside lamps were useless. No on demand tv. It said there was but only had Sky and no staff member knew to access it on demand. Terrible for a top class hotel. Had two different rooms, both had cracked sinks, one no door stop on the bathroom door so it smashed into the bath. Overall very disappointing. Elsewhere next time.

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Habitaciones

Las habitaciones son generalmente espaciosas y cómodas, con características como suelos calefactados en el baño y bañeras grandes. Algunas han sido renovadas recientemente. Sin embargo, varios huéspedes mencionaron una decoración anticuada o pequeños problemas de mantenimiento, ruido ocasional en ciertas ubicaciones y Wi-Fi poco fiable en la habitación.

Reseñas de huéspedes relacionadas

10

Sarah

6 nov 2025

·

Se alojó 2 noches

Absolute bliss! We loved our room, especially the heated bathroom floor! The location was perfect to walk to everything in town! The staff was helpful and made it easy to check in and out! We loved this hotel!

10

Jeffrey

16 jul 2025

·

Se alojó 6 noches

My wife and I loved our stay at Sofitel Queenstown. The staff were amazing, very welcoming and efficient. Our room was spacious, very Comfortable and well appointed. It is located perfectly, just a two minute stroll to the absolute centre of Queenstown. I would absolutely recommend Sofitel Queenstown and will definitely stay there again on my visit.

10

Philip

21 dic 2023

·

Se alojó 1 noche

The Sofitel is right in the centre of Queenstown so all the bet shops and restaurants are walkable. We had a new room so super modern and clean as well as being a good size for two people. Staff were really helpful. The bed was great and we slept well.

10

kathleen

18 sept 2025

·

Se alojó 5 noches

Perfect location within walking distance to everything! Nice decor, impeccable service, comfortable rooms and the heated bathroom floor was an added bonus. We enjoyed our time at the Sofitel Queenstown!

10

Gerda

5 dic 2022

·

Se alojó 19.330 noches

Comfortable bedding and oversized tubs

10

Gudrun

28 ene 2025

·

Se alojó 3 noches

Excellent location in the heart of Queenstown- very friendly and helpful staff - delicious breakfasts / comfortable luxurious room with great bed and pillows

6

Jay

10 mar 2025

·

Se alojó 1 noche

The Property was very accomodating and rooms were nice. The Staff was super friendly. The major issue was lack of available and working WIFI. It was impossible for me to work from my hotel room.

2

Keith

28 sept 2023

·

Se alojó 1 noche

Way too pricey for what they were offering. The WiFi did not work and I had to call the reception desk 3 times to complain and it never got better. RIP OFF, the room was not that nice either. Everything was grossly overrated and overpriced.

8

Andrew

12 oct 2025

·

Se alojó 3 noches

Great location, great rooms, a but too much noise

6

Darren

4 ago 2025

·

Se alojó 4 noches

Don’t get the room above the restaurant!! Super noisy and they wake you up in the morning dragging furniture

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es ampliamente elogiado por ser amable, acogedor y eficiente, aunque algunos huéspedes experimentaron problemas durante el check-in o respuestas poco útiles.

Reseñas de huéspedes relacionadas

10

Sarah

6 nov 2025

·

Se alojó 2 noches

Absolute bliss! We loved our room, especially the heated bathroom floor! The location was perfect to walk to everything in town! The staff was helpful and made it easy to check in and out! We loved this hotel!

10

Jeffrey

16 jul 2025

·

Se alojó 6 noches

My wife and I loved our stay at Sofitel Queenstown. The staff were amazing, very welcoming and efficient. Our room was spacious, very Comfortable and well appointed. It is located perfectly, just a two minute stroll to the absolute centre of Queenstown. I would absolutely recommend Sofitel Queenstown and will definitely stay there again on my visit.

2

James

25 may 2023

·

Se alojó 4 noches

Avoid booking with Sofitel Queenstown at all costs!!! Staff are unwilling to accommodate to any reasonable requests to make schedule changes, and the condition of the property is underwhelming at best given the premium it demanded.

10

John

10 sept 2025

·

Se alojó 3 noches

Very well maintained room and facilities. Service was top notched. Excellent breakfast. Love the location, right in the middle of shops and Ferg burger. Highly recommended!

10

Brent

6 nov 2023

·

Se alojó 5 noches

The Hotel worked very well for me. The location was an easy walk for several hikes, Zipline and Gondola. Plenty of good restaurants near by. Included in my room was breakfast, and lighter snacks with drinks in the lounge in the early evening. All these were very well done. All the people working with the hotel, seemed on a mission to make my stay great. The succeeded.

4

Patrick

6 dic 2022

·

Se alojó 19.331 noches

Inkompetentes Hotelpersonal das falsche Informationen gibt, Zimmer sind zum Teil unterhalb der Straße, Wäscheservice benötigt 48 Stunden, Valet Parking benötigt 15 Minuten bis das Auto zur Verfügung steht, keine Hotelparkplätze

8

Bridget

13 jul 2023

·

Se alojó 3 noches

What let this review down was a very poor check in - however the concierge on that day was just lovely and made you feel at home. Again felt that the next day and following 3 mornings in the restaurant for breakfast with possibly the most wonderful team - the head waitress was just lovely, not that you meet the kitchen staff but the food was excellent… thankyou. We had 2 rooms - one in the renovation floor - would have been peeved off if from overseas but I understand the difficulty of getting this done - all the workers were very polite and I was amazed how fast carpet can go down ! Yes would return … and plan to soon… excellent position in Queenstown to restaurants, bars , everything … child friendly and breakfast was excellent!

10

Gudrun

28 ene 2025

·

Se alojó 3 noches

Excellent location in the heart of Queenstown- very friendly and helpful staff - delicious breakfasts / comfortable luxurious room with great bed and pillows

8

Louise

21 jun 2023

·

Se alojó 5 noches

Excellent location. Limited for bar or dining options but the location helps here. The cleaning staff & team in restaurants and bars were nice/friendly - check in staff not so much unfortunately. We loved the welcome gift in the room - was a nice touch. Biggest letdown here was the bed, very uncomfortable! Awful in fact. Very flat and felt like we’d fall out. Hesitant to stay again because of this, which is a shame… considering the price, should be better!

10

Sarah

1 ene 2025

·

Se alojó 2 noches

Gorgeous hotel. Warm and friendly staff.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Excepcionalmente céntrico y a poca distancia a pie de tiendas, restaurantes y atracciones; cómodo para traslados y actividades cercanas.

Reseñas de huéspedes relacionadas

10

Sarah

6 nov 2025

·

Se alojó 2 noches

Absolute bliss! We loved our room, especially the heated bathroom floor! The location was perfect to walk to everything in town! The staff was helpful and made it easy to check in and out! We loved this hotel!

10

John

10 sept 2025

·

Se alojó 3 noches

Very well maintained room and facilities. Service was top notched. Excellent breakfast. Love the location, right in the middle of shops and Ferg burger. Highly recommended!

10

kathleen

18 sept 2025

·

Se alojó 5 noches

Perfect location within walking distance to everything! Nice decor, impeccable service, comfortable rooms and the heated bathroom floor was an added bonus. We enjoyed our time at the Sofitel Queenstown!

10

Gregory John

1 sept 2024

·

Se alojó 9 noches

Close to all ammenities

10

Tifini

30 oct 2025

·

Se alojó 3 noches

Very friendly staff. Spacious room. Very clean. Wonderful location.

10

Lisa

21 feb 2024

·

Se alojó 3 noches

Right in the middle of town, making it easy to walk places quickly. Parking is very limited, you’ll have to pay for public parking or valet is $50 a night (but limited) Enjoy a gin cocktail at Le salon The room was very comfortable, bathroom floor has heating

10

Brent

6 nov 2023

·

Se alojó 5 noches

The Hotel worked very well for me. The location was an easy walk for several hikes, Zipline and Gondola. Plenty of good restaurants near by. Included in my room was breakfast, and lighter snacks with drinks in the lounge in the early evening. All these were very well done. All the people working with the hotel, seemed on a mission to make my stay great. The succeeded.

10

Melanie

28 ago 2024

·

Se alojó 2 noches

Great Hotel, central to everything especially if you want to catch shuttled to MT. Rooms large and comfy. Always get a welcome when we artive into hotel.

10

Gudrun

28 ene 2025

·

Se alojó 3 noches

Excellent location in the heart of Queenstown- very friendly and helpful staff - delicious breakfasts / comfortable luxurious room with great bed and pillows

10

James

8 mar 2025

·

Se alojó 1 noche

In the heart of Queenstown

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno recibe elogios constantes por su calidad y variedad, con platos hechos a la medida y un equipo de desayuno excepcional.

Reseñas de huéspedes relacionadas

10

Gihan

12 mar 2024

·

Se alojó 4 noches

Staff members are extremely helpful and polite. The breakfast had a variety of options. Thanks for making our stay a memorable one.

8

Stacey

14 ene 2025

·

Se alojó 1 noche

Fabulous location and great sized rooms. Staff are amazing and the breakfast is fantastic. The only down fall of this hotel is it’s a bit tired and rooms need a re furb.

10

Trang

15 may 2022

·

Se alojó 2 noches

Very nice breakfast and bed Very comfortable.

10

Jacquelyn E.

21 feb 2023

·

Se alojó 2 noches

It was located in a great area, provided a very clean room, and gave us a great breakfast.

10

Peter

1 ago 2023

·

Se alojó 1 noche

lovely hotel up to normal Sofitel expectations, nice big room, very comfortable bed, excellent breakfast, we stayed in a club room and enjoyed the club facilities, the salon bar was very pleasant.The only down side is parking is a bit of an issue but at least the central location meant town was very accessable.

10

John

10 sept 2025

·

Se alojó 3 noches

Very well maintained room and facilities. Service was top notched. Excellent breakfast. Love the location, right in the middle of shops and Ferg burger. Highly recommended!

10

Brent

6 nov 2023

·

Se alojó 5 noches

The Hotel worked very well for me. The location was an easy walk for several hikes, Zipline and Gondola. Plenty of good restaurants near by. Included in my room was breakfast, and lighter snacks with drinks in the lounge in the early evening. All these were very well done. All the people working with the hotel, seemed on a mission to make my stay great. The succeeded.

6

Rosalyn

8 nov 2025

·

Se alojó 5 noches

Highlights: great staff, convenient location, heated bathroom floors & towel rack were a nice touch, minibar was included in our room, the food that you ordered for breakfast was great, reasonable view of the mountains from the room, having a water bottle filler in the lobby Downside: room was extremely dusty, exhaust in the bathrooms didn’t work too well, small balcony with no patio furniture to enjoy the outdoors, few days in someone threw up in one of the main lifts and the smell lingered for days after, hotel seems a little outdated or missing the same luxury of other Sofitels (not including the staff, they were all great)

10

Michael

21 ago 2024

·

Se alojó 3 noches

A 5 Star hotel in a great location. Large comfortable room with underfloor heating in bathroom. Excellent service at reception and restaurant which served a wide variety of food including eggs as you like them.

10

Gudrun

28 ene 2025

·

Se alojó 3 noches

Excellent location in the heart of Queenstown- very friendly and helpful staff - delicious breakfasts / comfortable luxurious room with great bed and pillows

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	431 US$
febrero	450 US$
marzo	400 US$
abril	411 US$
mayo	275 US$
junio	245 US$
julio	370 US$
agosto	416 US$
septiembre	396 US$
octubre	350 US$
noviembre	375 US$
diciembre	376 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $369	22 $364	23 $416	24 $519
25 $340	26 $303	27 $330	28 $278	29 $301	30 $598	31 $383

DO	LU	MA	MI	JU	VI	SA
1 $376	2 $381	3 $383	4 $644	5 $837	6 $495	7 $513
8 $622	9 $471	10 $508	11 $429	12 $432	13 $1444	14 $503
15 $1444	16 $439	17 $479	18 $510	19 $747	20 $510	21 $451
22 $631	23 $638	24 $484	25 $747	26	27 $499	28 $416
29 $645	30 $429

Sofitel Queenstown Hotel & Spa

Precios para Sofitel Queenstown Hotel & Spa

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Ático, 1 cama de matrimonio grande, patio, vistas al lago

Suite junior, 1 cama de matrimonio grande, balcón

Habitación doble superior, 1 cama de matrimonio grande, balcón

Ático, 1 cama doble, vistas al lago (Private Theatre, Outdoor Jacuzzi)

Suite, 1 cama de matrimonio grande (Prestige)

Habitación doble superior, 2 camas dobles, balcón

Habitación superior, 1 cama de matrimonio grande

Suite, 1 cama de matrimonio grande, patio, vistas al lago (Opera)

Habitación de lujo, 1 cama de matrimonio grande, balcón, vistas a la montaña

Reseñas de los huéspedes sobre Sofitel Queenstown Hotel & Spa

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Depósito de seguridad

Interesante

Extras opcionales

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