Name: Courtyard by Marriott Milwaukee Brookfield at Poplar Creek
Address: 20300 W Bluemound Road, Brookfield, 53045, USA, Brookfield, Wisconsin, United States of America, Brookfield, Wisconsin, US
Price range: $91–$238 per night
Rating: 8.77

What guests think

Many guests praise the new, modern feel, cleanliness, and comfortable rooms at Courtyard by Marriott Milwaukee Brookfield at Poplar Creek, while noting covered parking and a convenient setting near shops and restaurants as standout practical benefits.

Service is frequently described as friendly, though several reviews report slow or stressful check-in due to short staffing and, in one case, an overbooking cancellation. Several guests mention noisy HVAC, bright flashing smoke detector lights, occasional maintenance problems, and sporadic noise from adjacent plumbing. Overall, expect a modern, convenient stay with strong basics and occasional operational hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Modern, newly built property with appreciated covered or underground parking; some note the Courtyard shares a lobby and staff with an adjacent Residence Inn.

Related guest reviews

10

John

Aug 26, 2025

·

Stayed 1 night

Excellent hotel, modern, clean and comfortable.

10

Anthony

Aug 5, 2025

·

Stayed 2 nights

Great property. A little confusing being a courtyard hotel mixed with a residence inn. Rooms were super clean!

10

Kortnee

Sep 26, 2025

·

Stayed 1 night

Nice new property, free covered parking, across from shopping and dining, easy freeway access, comfortable, clean rooms, good rate, would stay again

10

Stefanie

Jul 21, 2025

·

Stayed 1 night

The patios were so nice.

10

Cassandra

Nov 17, 2025

·

Stayed 2 nights

Parking under hotel

10

michael

Jul 26, 2025

·

Stayed 1 night

Great new hotel

6

Pam

Aug 2, 2025

·

Stayed 2 nights

The hotel seems new but our a/c unit didn’t work and the set up shares a lobby and staff with a residents inn. It is short staffed. Our check-in took a long time in a hot lobby. No cleaning of room. Parking is underground with electric plugin which is nice but there are not enough spots for both hotels. It’s off putting. And the seemingly good location is inside a weird new community that has parking restrictions and hard to access the highway or restaurants/shops. It’s not convenient as it seems. I’d rate it okay as a result.

10

David

Oct 17, 2025

·

Stayed 2 nights

New facility, very clean.

10

THOMAS

Jun 27, 2025

·

Stayed 2 nights

Very nice and new hotel

10

Troy

Feb 3, 2025

·

Stayed 1 night

Great location if doing something in the crossing or nearby. Loved the heated parking. Very new with many nice spaces with fireplaces to sit and have conversations.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently praise very clean, new spaces and tidy rooms, though a few guests reported missed items or dirty bathroom areas.

Related guest reviews

10

John

Aug 26, 2025

·

Stayed 1 night

Excellent hotel, modern, clean and comfortable.

10

Dylan

Jul 4, 2025

·

Stayed 2 nights

Beautiful property. Clean rooms.

10

Pedro

Aug 18, 2025

·

Stayed 1 night

Very polite and welcoming staff. Clean and comfortable.

10

Anthony

Aug 5, 2025

·

Stayed 2 nights

Great property. A little confusing being a courtyard hotel mixed with a residence inn. Rooms were super clean!

10

Kortnee

Sep 26, 2025

·

Stayed 1 night

Nice new property, free covered parking, across from shopping and dining, easy freeway access, comfortable, clean rooms, good rate, would stay again

10

Tricia

Jun 7, 2025

·

Stayed 1 night

Very clean newer facility. Everything was great!

8

melinda

Aug 10, 2025

·

Stayed 1 night

The room was clean and spacious

10

Tawanda

Aug 30, 2025

·

Stayed 2 nights

Great property. Housekeeping missed a couple of items from previous guest.

6

Leah

Jun 28, 2025

·

Stayed 1 night

No extra pillows or blankets. The bathroom was very dirty, especially the counters, floor and shower.

10

David

Oct 17, 2025

·

Stayed 2 nights

New facility, very clean.

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AI-generated summary based on recent guest reviews

Rooms

Some guests noted noisy HVAC, bright flashing smoke detector lights, maintenance issues (e.g., TV/phone or A/C), and occasional plumbing noise, while others mentioned spacious layouts and comfortable features like good showers.

Related guest reviews

4

Rachel

Feb 9, 2025

·

Stayed 1 night

Tv didn’t work in room. Phone didn’t work in room had to call maintenance to fix tv and it still didn’t work.

10

Kortnee

Sep 26, 2025

·

Stayed 1 night

Nice new property, free covered parking, across from shopping and dining, easy freeway access, comfortable, clean rooms, good rate, would stay again

4

Jerry

Jun 29, 2025

·

Stayed 1 night

Really beautiful new hotel, however got there at 310 to check in. No rooms available alright check in time is 4pm so we left and came back at 4. Still no room available, they did offer a snack from there little cafe but hard to entertain the kids that one. Finally around 445 and I watching 20 other people check it and went back up there to see if our room was ready. But still wasn’t ready , I asked if i needed a refund so I could book at a different hotel? But they then called house keeping to put a rush on it so close to 5 we finally got room. Very poor start to our stay. Also in the room the fire alarm flashes a light all night long which can affect sleep. With being new hopefully they work out the issues.

6

Mark

Nov 18, 2025

·

Stayed 3 nights

the heater in the room is very noisy and there is a bright light on the smoke detector that flashes every 7 seconds (bright enough to light up the room)

10

Michael

Jun 9, 2025

·

Stayed 2 nights

Just about everything was great. The room layout was a little uncomfortable. Dimming lights would make sense in a smaller room.Every light in the room was exceptionally bright.

8

melinda

Aug 10, 2025

·

Stayed 1 night

The room was clean and spacious

4

Timothy

Apr 20, 2025

·

Stayed 2 nights

Terrible weekend, can’t sleep as room directly on top of us flush their toilet all nights long. You could hear the water running through the walls and floors. Afraid that it might leak into our bed as the bedroom is on top of our room. Almost checking out the first night. Overall a nice place, but must request top floor possible if planning to stay there.

6

Frankie

Sep 1, 2025

·

Stayed 1 night

Okay hotel, when I booked they said there was a microwave in room but there wasn’t. Staff was rude and uninformative

6

Pam

Aug 2, 2025

·

Stayed 2 nights

The hotel seems new but our a/c unit didn’t work and the set up shares a lobby and staff with a residents inn. It is short staffed. Our check-in took a long time in a hot lobby. No cleaning of room. Parking is underground with electric plugin which is nice but there are not enough spots for both hotels. It’s off putting. And the seemingly good location is inside a weird new community that has parking restrictions and hard to access the highway or restaurants/shops. It’s not convenient as it seems. I’d rate it okay as a result.

10

Drews

Aug 3, 2025

·

Stayed 2 nights

Nice room easy to access and parking. Great shower.

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AI-generated summary based on recent guest reviews

Service

Staff are often described as friendly and welcoming, but multiple reviews cite long or difficult check-ins due to short staffing, rooms not ready at the posted time, and one overbooking cancellation.

Related guest reviews

2

Michele

Aug 14, 2025

·

Stayed 1 night

Day of business travel ended poorly when arriving at the hotel and told my reservation was cancelled due to overbooking! I was told that an email was sent advising of the cancellation. When traveling on business, there's not the time for checking emails on a regular basis making sure a reservation made months in advance, would be cancelled because they over booked the hotel. I'm a Marriott points member who's stayed with your hotels on many occasions and very disappointed with the recent events that made me drive to another hotel late in the evening after a long day of travel.

10

Vasili

Jun 28, 2025

·

Stayed 2 nights

Brand new hotel. The staff was attentive and polite, the rooms were clean and well-appointed. My only gripe was that breakfast was not included, and the options were overpriced.

10

Pedro

Aug 18, 2025

·

Stayed 1 night

Very polite and welcoming staff. Clean and comfortable.

4

Jerry

Jun 29, 2025

·

Stayed 1 night

Really beautiful new hotel, however got there at 310 to check in. No rooms available alright check in time is 4pm so we left and came back at 4. Still no room available, they did offer a snack from there little cafe but hard to entertain the kids that one. Finally around 445 and I watching 20 other people check it and went back up there to see if our room was ready. But still wasn’t ready , I asked if i needed a refund so I could book at a different hotel? But they then called house keeping to put a rush on it so close to 5 we finally got room. Very poor start to our stay. Also in the room the fire alarm flashes a light all night long which can affect sleep. With being new hopefully they work out the issues.

6

Frankie

Sep 1, 2025

·

Stayed 1 night

Okay hotel, when I booked they said there was a microwave in room but there wasn’t. Staff was rude and uninformative

6

Pam

Aug 2, 2025

·

Stayed 2 nights

The hotel seems new but our a/c unit didn’t work and the set up shares a lobby and staff with a residents inn. It is short staffed. Our check-in took a long time in a hot lobby. No cleaning of room. Parking is underground with electric plugin which is nice but there are not enough spots for both hotels. It’s off putting. And the seemingly good location is inside a weird new community that has parking restrictions and hard to access the highway or restaurants/shops. It’s not convenient as it seems. I’d rate it okay as a result.

10

Caleb

Jan 30, 2026

·

Stayed 1 night

Staff was great and so was the room! Joe up at the counter was amazing!

6

Bernadette

Mar 17, 2025

·

Stayed 1 night

The front desk needs more then 1 person I waited 30 minutes to check in, in the food at the bar was horrible I was served bad undone cold chicken.

6

Lisa

Jul 31, 2025

·

Stayed 1 night

It was frustrating to pay nearly $300 for a single night and not be able to access the lobby or get checked in for nearly 15 minutes. At this price point I expect full staff and a smooth check in. That wasnt the.case here.

10

Amber

Mar 9, 2025

·

Stayed 1 night

Wonderful staff. Beautiful property. Nice rooms.

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AI-generated summary based on recent guest reviews

Location

Widely appreciated for proximity to shops and restaurants, and some find the area quiet; one review felt the development’s layout made access less convenient.

Related guest reviews

10

Simona

Jun 1, 2025

·

Stayed 1 night

The hotel was very clean and in a great place near shopping and a lot of restaurants

10

Naya

Mar 24, 2025

·

Stayed 2 nights

Great place to stay , very quiet area

10

Kortnee

Sep 26, 2025

·

Stayed 1 night

Nice new property, free covered parking, across from shopping and dining, easy freeway access, comfortable, clean rooms, good rate, would stay again

10

Marla

Sep 29, 2025

·

Stayed 2 nights

Shops and restaurants nearby

6

Pam

Aug 2, 2025

·

Stayed 2 nights

The hotel seems new but our a/c unit didn’t work and the set up shares a lobby and staff with a residents inn. It is short staffed. Our check-in took a long time in a hot lobby. No cleaning of room. Parking is underground with electric plugin which is nice but there are not enough spots for both hotels. It’s off putting. And the seemingly good location is inside a weird new community that has parking restrictions and hard to access the highway or restaurants/shops. It’s not convenient as it seems. I’d rate it okay as a result.

10

Troy

Feb 3, 2025

·

Stayed 1 night

Great location if doing something in the crossing or nearby. Loved the heated parking. Very new with many nice spaces with fireplaces to sit and have conversations.

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AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

10

Vasili

Jun 28, 2025

·

Stayed 2 nights

Brand new hotel. The staff was attentive and polite, the rooms were clean and well-appointed. My only gripe was that breakfast was not included, and the options were overpriced.

6

Bernadette

Mar 17, 2025

·

Stayed 1 night

The front desk needs more then 1 person I waited 30 minutes to check in, in the food at the bar was horrible I was served bad undone cold chicken.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $139	18 $123	19 $142
20 $123	21 $155	22	23 $182	24 $132	25 $132	26 $172
27 $123	28 $157	29	30 $157

Su	Mo	Tu	We	Th	Fr	Sa
				1 $123	2 $123	3 $123
4 $123	5 $142	6	7	8 $132	9 $208	10 $151
11 $123	12 $123	13 $172	14 $172	15 $123	16 $123	17 $123
18 $123	19 $123	20 $211	21 $211	22 $238	23 $170	24 $170
25 $91	26 $151	27 $161	28 $160	29 $91	30 $136	31 $134

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About this property

Location

Room options

Room, 2 Queen Beds

Room, 2 Queen Beds (Hearing Accessible)

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Standard Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Hearing Accessible)

Room, 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

Standard Room, 2 Queen Beds (Hearing Accessible)

Standard Room, 1 King Bed (Hearing Accessible)

Standard Room, 2 Queen Beds (Mobility Accessible, Tub)

Guest reviews

Fabulous

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard by Marriott Milwaukee Brookfield at Poplar Creek

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Prices for upcoming dates